operations tech

UNM Hospital

<div><p>The UNM Medical Group, Inc. is hiring for an <b>Account Operations Tech 3</b> to join our <b>AR &amp; Denials</b> department. This opportunity is a full-time day shift opening located in Albuquerque, New Mexico. Hybrid position-selected candidate must have a permanent address and live in New Mexico or be willing to relocate to New Mexico.</p>
<p><b>Minimum $41,305 - Midpoint $51,621*</b></p>
<ul><li>Salary is determined based on years of total relevant experience.</li></ul>
<ul><li>Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.</li></ul>
<p>Summary</p>
<p>Under general supervision, performs a variety of complex functions to resolve involved billing problems and issues, and maintains appropriate ledgers. Researches and provides reports on resolved invoices. Performs complex analyses of patient accounts, patient payments, and remittance advices from third party payers; posts complex account adjustment, transfers, and other actions. Initiates correspondence to responsible parties or third party payers, as applicable. Provides day-to-day guidance and mentorship to lower level Patient Accounts Techs, as appropriate.</p>
<p>Minimum Job Requirements of an <b>Account Operations Tech 3:</b></p>
<p>High school diploma or GED with at least 5 years of experience that is directly related to the duties and responsibilities specified<i>. </i>Completed degree from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. <i>Verification of education and licensure (if applicable) will be required if selected for hire.</i></p>
<p>Duties and Responsibilities of an <b>Account Operations Tech 3:</b></p>
<div><ul><li>Analyzes and investigates reimbursements from third party payors, such as Medicare, Champus, Medicaid, Salud, HMO's, and other payors, to determine if contracted amount has been allowed; researches and analyzes third party payor remittance documentation to determine priority of payment and application of adjustments.</li></ul>
<ul><li>Reconciles and applies changes to patient invoices and account to correct account issues; initiates inquiries, either by phone or in writing, to third party payors, and/or patients to resolve reimbursement and credit balance issues.</li></ul>
<ul><li>Responds to requests from third party payors and/or patients regarding reimbursement problems and issues.</li></ul>
<ul><li>Interacts with and advises internal staff regarding billing and documentation policies, procedures, and serves as liaison with other department representatives to resolve reimbursement and/or credit balance issues.</li></ul>
<ul><li>Prepares adjustment and refund request forms.</li></ul>
<ul><li>Collects, analyzes, and summarizes data for preparation of statistical reports; creates and maintains specified data files and logs, maintains computerized systems for collection and tracking of data, and assists in the preparation of reports.</li></ul>
<ul><li>Ensures strict confidentiality of patient medical and financial records, in compliance with federal and state patient privacy legislation.</li></ul>
<ul><li>Assists in departmental problem solving, project planning, and the development and execution of departmental goals and objectives.</li></ul>
<ul><li>May provide task-specific support and guidance to other techs, as appropriate.</li></ul>
</div>
<p><b>Why Join UNM Medical Group, Inc.?</b></p>
<p>Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. <b>Modern Healthcare recognizes UNMMG in their Best Places to Work recognition for 2025</b>. We <b>ASPIRE</b> to incorporate the following values into all aspects of our culture and work: we always demonstrate an <b>Attitude</b> of <b>Service</b> with <b>Positivity</b>, <b>Integrity</b> and <b>Respect</b> as we strive for <b>Excellence</b>. We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone.</p>
<p><b>Benefits:</b></p>
<ul><li><b>Competitive Salary &amp; Benefits</b>: UNMMG provides a competitive salary along with a comprehensive benefits package.</li>
<li><b>Insurance Coverage</b>: Includes medical, dental, vision, and life insurance.</li>
<li><b>Additional Perks</b>: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.</li>
</ul>
<p>Apply to our <b>Account Operations Tech 3 </b>opportunity with UNM Medical Group, Inc. and a recruiter will contact you shortly!</p></div>

Account Operations Tech 3

Texas Department of Transportation

<div><div><b>ITS Operations Tech IV (Lead)</b> <b>-</b> <b>(</b><b>2600819</b><b>)</b><div>
</div></div><div><b>
Position Information</b><div></div><p><br>
The <b>ITS Operator Lead Worker</b> supports the daily operations of the Traffic Management Center by leading a team of ITS Operators responsible for monitoring and managing roadway conditions using advanced traffic technologies. This position ensures timely incident detection, response coordination, and accurate traveler information dissemination to improve mobility and safety across the regional highway network.</p><p>
The Lead Worker provides operational guidance, supports shift supervision, and ensures adherence to TxDOT policies and procedures within the TMC environment.</p><p>
If you are ready to make a meaningful difference and help lead a team, we'd love to talk to you!</p><div><br>
</div><b>
Minimum Salary</b><b>:</b> 54,278.00 <b>Maximum Salary</b><b>:</b> 87,046.00<div>
</div><b>
Pay Basis</b><b>:</b> Yearly <b>FLSA Status</b><b>:</b> Nonexempt<div>
</div><b>
Work Locations</b><b>:</b> Houston Transtar 6922 OLD KATY ROAD Houston 77024<div></div><div><br>
</div><b>
Travel</b><b>:</b> Yes, 10 % of the Time<div>
</div><b>
Shift</b><b>:</b> Day Job <b>Shift Details</b><b>:</b> 40 Hrs./Week; 4:00 AM - 12:30 PM w/ 30 min. Lunch<div>
</div><b>
Location Flexibility</b><b>:</b> Onsite<div>
</div></div><div><b>
Benefits and Perks</b><div></div><p><br>
At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:</p><ul><li><p>
Retirement Plans</p></li><li><p>
Alternative and/or Flexible Work Schedules</p></li><li><p>
Paid Leave and Holidays</p></li><li><p>
Health Premiums paid at 100% for Full-Time Employees</p></li><li><p>
On-the-Job Training</p></li><li><p>
Tuition Assistance Program</p></li><li><p>
Holistic Wellness Program with Leave Incentives</p></li><li><p>
Career Development and Advancement Opportunities</p></li><li><p>
Family-Friendly Policies and Programs</p></li></ul><p>
In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.</p><p>
For a complete list of our total compensation package please visit our Total Compensation Package website</p><p>
To view benefits available to all State of Texas employees visit Benefits at a Glance | ERS (texas.gov)</p><div><br>
</div></div><div><b>
Position Description</b><div></div><p><br>
Plans, coordinates and schedules shift operations for an Intelligent Transportation System (ITS) managed area. Leads a group of technical employees engaged in monitoring traffic via computerized surveillance and control equipment located within an ITS control center. Disseminates information to the public through various forms of communications. Works under time critical conditions when resolving emergency traffic situations. Work requires contact with governmental and private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.</p><b>
Essential Duties:</b><ul><li>
Coordinates with maintenance sections, police department, metropolitan transit, city officials etc., to discuss traffic problems and emergency response solutions.</li><li>
Makes joint decisions regarding the need for emergency response teams and the methods of adjusting and correcting system equipment.</li><li>
May serve as a lead worker and the related tasks</li><li>
Oversees and monitors operations of the ITS for managing an area-wide transportation system</li><li>
Advises the general public of traffic conditions through the use of computerized variable message signs, highway advisory radio and/or low frequency television broadcasts.</li><li>
Develops and evaluates incident response scenarios</li><li>
Disseminates traffic information through various communication devices to other governmental agencies located within the operations center and/or managed area.</li><li>
Operates all equipment located within the operations control center</li><li>
Uses two-way radios to interact with other transportation and law enforcement agencies</li><li>
Performs other job responsibilities as assigned</li></ul></div><div><div>
</div><b>
Minimum Qualifications:</b><h4 class="jobSectionHeader"><b>
Education:</b></h4><ul><li><p>
High School Grad or Equivalent in general high school studies</p></li></ul><h4 class="jobSectionHeader"><b><br>
</b></h4><h4 class="jobSectionHeader"><b>
Experience:</b></h4><ul><li><p>
6 years of experience in traffic studies, analysis, computer ops, electronics, traffic management, telecommunication ops. (Experience can be satisfied by full time or prorated part time equivalent) Related college education or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications</p></li></ul><h4 class="jobSectionHeader"><b><br>
</b></h4><h4 class="jobSectionHeader"><b>
Licenses and Certifications:</b></h4><ul><li>
Valid driver&rsquo;s license. This position requires driving a state vehicle.</li></ul><h4 class="jobSectionHeader"><b>
</b></h4><h4 class="jobSectionHeader"><b>
Competencies:</b></h4><ul><li>
Extensive knowledge of:<ul><li>
Freeway management system concepts and operations</li><li>
Traffic flow principles and procedures</li><li>
Radio protocol procedures</li><li>
Applicable ITS related computer applications and operations</li><li>
Emergency response procedures</li></ul></li><li>
Expert skill in:<ul><li>
Leading, assigning, reviewing, and monitoring the work of others</li><li>
Coordinating and directing multiple projects</li><li>
Analyzing and organizing business and technical data</li><li>
Using computers, applicable programs, applications, and systems</li><li>
Maintaining a safe and effective working relationship with others</li></ul></li></ul><h4 class="jobSectionHeader"><b>
</b></h4><h4 class="jobSectionHeader"><b>
Physical Requirements and Working Conditions:</b></h4><ul><li>
Sedentary work: Lift up to 10 lbs. at a time and occasionally carry files/small tools</li><li>
Standing - prolonged periods of time</li><li>
Repetitive Motion - substantial movements of the wrists, hands, and/or fingers</li><li>
Close Visual Acuity - work includes data/figures; view a computer screen; extensive reading</li></ul><h4 class="jobSectionHeader"><b>
</b></h4><h4 class="jobSectionHeader"><b>
Conditions of Employment:</b></h4><p>
Please read the Standard Conditions of Employment (TxDOT) for all positions.</p><ul><li><p>
To be selected for and continue employment in this position, the selected incumbent must maintain the security or integrity of the agency&rsquo;s critical infrastructure and will be subject to regular assessments of criminal history and/or reviewed for connections to foreign adversaries.</p></li></ul></div><div><b>
Job</b><b>:</b> Travel/Public Information<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div></div><div><b>
Employee Status</b><b>:</b> Regular<div>
</div></div><div><b>
Job Type</b><b>:</b> Standard<div>
</div></div><div><b>
Job Level</b><b>:</b> Non-Management<div>
</div></div><div><b>
Job Posting</b><b>:</b> Mar 18, 2026, 9:52:07 AM <b>Unposting Date</b><b>:</b> Apr 1, 2026, 11:59:00 PM<div>
</div></div><div><b>
State Job Title/s</b><b>:</b> ITS Operations Tech IV <b>State Job Code/s</b><b>:</b> 1806<div>
</div></div><div><b>
Military Occupational Specialty (MOS)</b><div><br>
</div><p>TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.</p><p>
Click on the appropriate occupational category to view the MOS codes.</p><div><br>
</div></div><div><b>
Applicant Information</b><div></div><p><br>
The Texas Department of Transportation is an Equal Opportunity Employer.</p><p>
If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.</p><p>
Additional Applicant Information</p></div></div><p></p>

ITS Operations Tech IV (Lead)

General Dynamics Information Technology

<p></p><div><div><div><p>Your Impact</p><p>
Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.</p><p>
Job Description</p><div><p>
Seize your opportunity to make a personal impact as an Operations Analyst Tech supporting a critical mission within Oahu, HI (Camp Smith). ARMA Global, a fully owned subsidiary of GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.</p><p></p><p>
At ARMA, people are our differentiator. As an Operations Analyst Tech you will help to continue to support the mission. You will utilize your 4+ years of experience to provide a wide range of subject matter support to the customer mission: analytical support necessary to generate due diligence packets, perform profile maintenance, conduct Information monitoring and analysis of consumer data portfolios, and public record/business/credit and Internet research.</p><p></p><ul><li><p>
Conduct industry analysis using a variety of data sources to include (social media, Internet, Commercial and Open-Source Databases) to create products.</p></li><li><p>
Gather, analyze, and evaluate data pertaining to operations, and organizations in support of force protection and identity data management efforts.</p></li><li><p>
Recommend mitigation efforts to identify vulnerabilities and risks.</p></li><li><p>
Identify communication links and associated networks, conducts development, and provides recommendations in support of future technical collection and targeting efforts.</p></li><li><p>
Perform link analysis on new and existing networks in order to identify access vectors and vulnerabilities.</p></li><li><p>
Coordinate and collaborate with other disciplines and partner organizations to produce thorough and reliable products.</p></li><li><p>
Maintain an active understanding of relevant technologies and services while being prepared to include emerging tools and procedures as necessary.</p></li><li><p>
The analyst will have an opportunity to support additional duties beyond the prescribed functions becoming integrated and trained to support and compliment operational execution.</p></li><li><p>
May assist in preparing assessment of current threats and trends based on the research and analysis of intelligence data.</p></li><li><p>
Experience at a command or DoW agency preferred.</p></li><li><p>
Ability to work independently and meet short deadlines in a fast-paced environment, coordinate participation and input in the development of global plans.</p></li><li><p>
Coordinate and collaborate with other disciplines and partner organizations to produce thorough and reliable products.</p></li><li><p>
Performs additional duties as assigned.</p></li><li><p>
Participates in special projects as required.</p></li><li><p>
May develop and maintain analytical procedures to meet changing requirements.</p></li><li><p>
The analyst will have an opportunity to support additional duties beyond the prescribed functions becoming integrated and trained to support and compliment operational execution.</p></li><li><p>
Excellent Communications.</p></li><li><p>
Experience with data providers, data flow, data analytics and assessments, operational risk assessments, threats, and threat mitigation strategies.</p></li><li><p>
Commercial ID applications and solutions experience.</p></li><li><p>
Experience conducting online research and analysis for discover, vulnerabilities, and threats.</p></li></ul><p></p><p>
MEANINGFUL WORK AND PERSONAL IMPACT</p><p>
As an Operations Analyst Tech, the work you&rsquo;ll do at ARMA will be impactful to the mission of the customer. You will play a crucial role in gathering, analyzing, and evaluating data pertaining to operations and organizations.</p><ul><li><p>
You will support the customers force protection and identity data management efforts.</p></li><li><p>
Collaborate with other disciplines and partner organizations to produce thorough and reliable products.</p></li><li><p>
Drive to work independently and meet short deadlines in a fast-paced environment, coordinate participation, and input in the development of global plans.</p></li><li><p>
Utilize relevant technologies and services while being prepared to include emerging tools and procedures as necessary.</p></li></ul><p></p><p>
WHAT YOU&rsquo;LL NEED TO SUCCEED:</p><p>
Bring your Operations Analyst Tech expertise and drive for innovation to GDIT. The Operations Analyst Tech must have:</p><ul><li><p>
Education: Associate degree</p></li><li><p>
Experience: 4+ years of related experience either Military or Civilian Equivalent</p></li><li><p>
Technical skills: Microsoft office</p></li><li><p>
Security clearance level: Active TS/SCI clearance</p></li><li><p>
US citizenship required</p></li><li><p>
Role requirements: Military Experience, Special Operations</p></li></ul><p></p><p>
Optional Skills and Abilities:
</p><ul><li><p>Commercial or Military Aviation Experience</p></li><li><p>
Commercial maritime experience</p></li><li><p>
Commercial finance and banking experience</p></li></ul><p></p><p>
Location: On Customer Site &ndash; Oahu, HI (Camp Smith)</p><p></p><p>
ARMA IS YOUR PLACE:</p><p>
At ARMA, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities</p><ul><li>Support: An internal mobility team focused on helping you achieve your career goals</li><li>Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off</li><li>Community: Award-winning culture of innovation and a military-friendly workplace</li></ul><p></p><p>
OWN YOUR OPPORTUNITY</p><p>
Explore a career in intelligence at GDIT and you&rsquo;ll find endless opportunities to grow alongside</p><p></p><p>
#armajobs</p>
#armajobs</div></div><div><div><div><p>
Work Requirements</p></div></div><div></div><div><div>
Years of Experience<div>
4 + years of related experience</div><ul><li>may vary based on technical training, certification(s), <i>or</i> degree</li></ul></div><div></div><div>
Certification</div><p></p><div>
Travel Required<div>
Less than 10%</div></div><div></div><div>
Citizenship<div>
U.S. Citizenship Required</div></div></div></div></div><div><p>
Salary and Benefit Information</p><div>
The likely salary range for this position is $82,450 - $111,550. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.<br>
View information about benefits and our total rewards program.</div><p>
About Our Work</p><div>
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.</div><div>
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</div><div><i>
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></div></div></div>

Operations Analyst Tech

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 We are looking for an Operations Tech SME to support high-growth, technology-enabled operations. In this role, you will act as the bridge between Operations, Product, and Tech teams to ensure smooth launches, stable system workflows, and exceptional customer experience. You will troubleshoot system issues, validate operational accuracy, and support process readiness to enable successful day-one performance for new sites or products.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 Lead operational readiness and support launch activities, ensuring workflows, tools, and processes function as expected.
 <br/>
 <br/>
 <ul>
  <li>
   Diagnose and troubleshoot system issues by working closely with Tech, Product, and Operations teams.
  </li>
  <li>
   Conduct structured testing, validate process accuracy, and identify gaps before launch.
  </li>
  <li>
   Support data validation related to operational workflows and customer-facing promises.
  </li>
  <li>
   Coordinate with cross-functional partners to resolve defects and ensure readiness for go-live.
  </li>
  <li>
   Monitor performance post-launch, escalate issues, and drive timely root-cause resolution.
  </li>
  <li>
   Identify recurring patterns, propose long-term fixes, and contribute to continuous improvement initiatives.
  </li>
  <li>
   Communicate clearly with stakeholders, providing timely updates, documentation, and status reports.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in engineering, computer science or equivalent
  </li>
  <li>
  </li>
  <li>
   1&ndash;5 years of experience in operations, technical support, or product/tech coordination roles
  </li>
  <li>
  </li>
  <li>
   Experience troubleshooting system or process issues and driving them to resolution
  </li>
  <li>
  </li>
  <li>
   Ability to work with data, validate accuracy, and perform basic analysis using Excel or similar tools
  </li>
  <li>
  </li>
  <li>
   Strong written and verbal communication skills, with the ability to work cross-functionally
  </li>
  <li>
  </li>
  <li>
   Ability to manage multiple priorities in fast-paced and ambiguous environments
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge of industry standard test automation tools and experience developing product test frameworks
  </li>
  <li>
  </li>
  <li>
   Experience supporting technology-enabled operations or launch environments
  </li>
  <li>
  </li>
  <li>
   Exposure to SQL, data querying, or basic scripting (Python or similar)
  </li>
  <li>
  </li>
  <li>
   Ability to analyze root causes, identify patterns, and recommend long-term improvements
  </li>
  <li>
  </li>
  <li>
   Experience working with product, tech, or last-mile/fulfillment teams
  </li>
  <li>
  </li>
  <li>
   Strong problem-solving skills with a bias for action and ownership
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Q-Express Documents Transport - G25
 <br/>
 <br/>
 Job ID: A3133781
</div>


Ops Tech SME, Quick Commerce

KBI Biopharma

<div><div>JOB SUMMARY</div><div>
KBI is seeking a laboratory operations technician for the analytical and formulation sciences department. An ideal applicant should have strong communication skills, attention to details, curriculum history in the sciences, eagerness to collaborate and a passion for helping patients through medicines.</div><div></div><div>
JOB RESPONSIBILITIES</div><div>
At a granular level, in addition to other duties, the AFS Operations Tech will be responsible for:</div><ul><li>
Daily laboratory audit readiness housekeeping (Glassware, supplies etc&hellip;)</li><li>
Laboratory reagent shelf-life identification, labeling and disposal</li><li>
Hazardous waste collection and disposal per OSHA and HSE</li><li>
Laboratory Instrument Standardization pH, balances etc</li><li>
Documentation review for simple instruments and peer shadowing</li><li>
Instrument classification, documentation reconciliation and labeling</li><li>
Daily Laboratory Audit Inspection Walkthrough and Documentation</li><li>
Operations collaboration with management</li></ul><div></div><div>
MINIMUM REQUIREMENTS</div><div>
Laboratory Operations Technician requires a high school degree or equivalent; Enrollment in an Associate&rsquo;s or Bachelor&rsquo;s degree program preferred. LabWorks certification a plus with 0+ years&rsquo; experience.</div><div>
Laboratory Operations Technician I require education equivalency with 2+ years of experience.</div><div></div><div><i>
KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply.</i></div><div></div><div><i>
I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for KBI Biopharma, Inc. to hire me. If I am hired, I understand that either KBI Biopharma, Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of KBI Biopharma, Inc. has the authority to make any assurance to the contrary.</i></div><div></div><div><i>
I attest with my signature below that I have given to KBI Biopharma, Inc. true and complete information on this application. No requested information has been concealed. I authorize KBI Biopharma, Inc. to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.</i></div></div>

Laboratory Operations Technician I

Concentrix

<div>
 <strong>
  Job Title
  <br/>
  <br/>
 </strong>
 Technical I, IT Operations
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
 <br/>
 <br/>
 The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, and intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
 <br/>
 <br/>
 In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today&rsquo;s hyperconnected world. You will be part of the technology team that is core to our vision to develop, build, and run the future of Integrated Services.
 <br/>
 <br/>
 Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 <br/>
 <br/>
 We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 <br/>
 <br/>
 Join us and be part of this journey towards greater opportunities and brighter futures.
 <br/>
 <br/>
 As a Technical I, IT Operations specialist, oversee and manage IT operations ensuring system compliance, troubleshooting, and exceptional service delivery across our network. As part of our team, you will report to the IT Operations Manager.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Mount, install, and maintain switches and peripheral equipment in IDFs.
  </li>
  <li>
   Perform hardware and software upgrades and ensure antivirus and patches are updated.
  </li>
  <li>
   Attend to break/fix issues, supporting both internal and external clients.
  </li>
  <li>
   Prepare, maintain reports and records of hardware/software inventory.
  </li>
  <li>
   Conduct safety and maintenance checks on equipment.
  </li>
  <li>
   Clear trouble tickets and work orders promptly, spending 60%-70% of time on these tasks.
  </li>
  <li>
   Manage service management activities including problem and incident management.
  </li>
  <li>
   Ensure compliance with SLA/SLO, and maintain efficient IT operations.
  </li>
  <li>
   Support global projects, automation initiatives, and manage site transitions.
  </li>
  <li>
   Address high-severity issues, ensuring efficient troubleshooting and compliance.
  </li>
  <li>
   Maintain detailed records, playbooks, asset inventory, and manage ticket resolutions.
  </li>
  <li>
   Ensure high IT VOC scores by providing reliable IT support in a 24/7 shift environment.
  </li>
  <li>
   Complete all assigned, mandatory training within the timeframe provided.
  </li>
  <li>
   Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1+ year of call center experience.
  </li>
  <li>
   CCNA, MCSA, SCCM, BigFix certifications preferred.
  </li>
  <li>
   Fluent in English.
  </li>
  <li>
   Bachelor's degree in IT, Computer Science, or related field desirable.
  </li>
  <li>
   Strong IT service management and troubleshooting capabilities.
  </li>
  <li>
   Excellent client coordination and project management skills.
  </li>
  <li>
   Ability to work in compliance with ITIL and ISO standards.
  </li>
  <li>
   Flexible to work in rotating and night shifts.
  </li>
 </ul>
</div>


Technical I, IT Operations

Rush Copley Medical Center

<div>
 <strong>
  Position Summary:
 </strong>
 The OB Tech functions as a member of the surgical team who assists the surgeon and RN in delivering direct patient care during the entire operative experience. Acts as the primary scrub person during the operative procedure.
 <br/>
 <br/>
 The OB Tech also assists with the care and comfort of L&amp;D patients and their families; performs a variety of clinical, environmental, secretarial tasks under the direction of the Clinical Coordinator and with their peers.
 <br/>
 <br/>
 <strong>
  Position Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education: High School diploma/GED. Associate&rsquo;s degree preferred.
  </li>
  <li>
   Certifications: American Heart Association CPR required.
  </li>
  <li>
   CNA or Medical Assistant required.
  </li>
  <li>
   OB Technician or Surgical Assist Certification strongly preferred.
  </li>
  <li>
   At least one year of experience in Women's Health, Obstetrics, Labor and Delivery, or the OR preferred.
  </li>
  <li>
   Special Skills: Bilingual (Spanish) abilities highly desirable.
  </li>
  <li>
   Ability to function in emergency situations - required.
  </li>
 </ul>
</div>


OB Tech

Search 10000+ Operations tech jobs near you this March. New roles added regularly across leading industries. Apply today.