order dispatcher

zTrip

<div><h3 class="jobSectionHeader">Routing Dispatcher &ndash; Join the Transportation Revolution with zTrip!</h3>

zTrip is transforming the transportation industry &ndash; and we want you to be part of it. We&rsquo;re looking for a reliable and experienced Routing Dispatcher to join our team and help keep our operations running smoothly and efficiently.
<h3 class="jobSectionHeader">
What We Offer as a Routing Dispatcher:</h3>
<ul><li>Health, Dental, Vision, and Life Insurance</li>
<li>Paid Time Off &amp; Holiday Pay</li>
<li>401(k) with Company Match</li>
<li>On-the-Job Training and Career Development Opportunities</li>
</ul><h3 class="jobSectionHeader">Key Responsibilities of a Routing Dispatcher:</h3>
<ul><li>Dispatch and schedule transportation services for zTrip programs and clients</li>
<li>Serve as routing specialist for on-demand service</li>
<li>Monitor trips and routes, making real-time adjustments to ensure on-time performance</li>
<li>Confirm driver availability and coordinate with clients and internal teams</li>
<li>Respond to transportation incidents and update schedules accordingly</li>
<li>Answer incoming communications (calls, texts, emails, chat groups, radio) promptly and professionally</li>
<li>Handle passenger and client inquiries with courtesy and professionalism</li>
<li>Maintain accurate logs and service records</li>
<li>Collaborate with Road Supervisors and department managers</li>
<li>Perform other duties as needed</li>
</ul><h3 class="jobSectionHeader">Qualifications of a Routing Dispatcher:</h3>
<ul><li>High school diploma or equivalent</li>
<li>Minimum 2 years of experience in a dispatch or call center environment</li>
<li>Strong multitasking and decision-making skills</li>
<li>Proficient with Microsoft Office (especially Excel), scheduling and CRM tools</li>
<li>Familiarity with call center software, map/navigation tools, and internet browsers</li>
<li>Excellent customer service skills</li>
<li>Previous experience in roles such as dispatcher, customer service rep, rental clerk, or similar is a plus</li>
<li>Willingness to learn through hands-on training and team collaboration</li>
</ul><h3 class="jobSectionHeader">Ready to Make a Move?</h3>

If you're ready to bring your dispatch experience to a company that values innovation, reliability, and teamwork &mdash; apply now to join the zTrip team as a Routing Dispatcher!</div>

Routing Dispatcher

Ace Handyman Services Isle of Wight Suffolk

<div><div><div>Benefits:</div>
<ul><li>401(k)</li>
<li>Bonus based on performance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
</ul></div><div><div>Customer Service Representatives &mdash; are you ready to take your customer service experience and turn it into a challenging and rewarding career in the home services industry? Join our TEAM at Ace Handyman Services! 
</div><div>We are a national leader in home improvement and repair services, built around the needs of our customers. As we continue to grow, we are looking for a highly organized and motivated CSR/Dispatcher to help ensure efficient and smooth daily operations. 
</div><div>In this role, you will handle inbound and outbound calls, educate customers on our services and solutions, and play a key role in managing the daily schedule. You will be responsible for helping customers solve problems and ensuring the right craftsman is matched to the right job. 
</div><div>This is not an entry-level role. Experience in home services, dispatching, or ServiceTitan is strongly preferred. 
</div><div>This is a great opportunity to grow into a leadership role while applying your skills in a fast-paced environment where every day brings new challenges. We offer competitive compensation, strong benefits, and the opportunity to work with a national brand while maintaining a local, team-oriented culture. 
</div><div>If this sounds like the opportunity you&rsquo;ve been looking for and you meet the qualifications, we want to hear from you! 
</div><div>What We Offer: 
</div><ul><li>$23&ndash;$26 per hour + performance bonuses ($300&ndash;$800/month) 
</li>401(k) 
<li>
</li>Paid vacation (after 90 days) 
<li>
</li>Performance bonuses 
<li>
</li>Company credit card 
<li>
</li>Advancement and growth opportunities 
<li>
</li>Regular pay reviews 
<li>
</li>And more 
<li>
</li></ul><div>Job Responsibilities: 
</div>Respond to job leads in a timely manner 
<ul><li>
</li>Handle inbound and outbound calls, converting leads into booked jobs 
<li>
</li>Coordinate scheduling and dispatching for multiple craftsmen 
<li>
</li>Utilize ServiceTitan (or similar software) for scheduling and job management 
<li>
</li>Order materials and coordinate with vendors/suppliers 
<li>
</li>Follow up with customers and maintain strong relationships 
<li>
</li>Perform administrative tasks including paperwork and data entry 
<li>
</li>Support daily operations to ensure a smooth customer experience 
<li>
</li></ul><div>Job Requirements: 
</div><ul><li>Minimum 3 years of CSR/Dispatcher experience (home services preferred) 
</li><li>ServiceTitan experience strongly preferred 
</li>Experience ordering materials and working with vendors is a plus 
<li>
</li>Comfortable with sales and customer interactions 
<li>
</li>Strong organizational and multitasking skills 
<li>
</li>Excellent communication and problem-solving abilities 
<li>
</li>Proficient with computers and technology 
<li>
</li>Team player with the ability to work independently 
<li>
</li></ul><div>Preferred Qualifications: 
</div>Call center experience 
<ul><li>
</li>QuickBooks Online or basic accounting knowledge 
<li>
</li>Background in home improvement, construction, or trades 
<li>
</li>Sales or marketing experience 
<li>
</li></ul><div>Build fun and rewarding career with an industry leader!</div>
<div>Apply now!</div>
</div>
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.</div>

ServiceTitan Dispatcher Customer Service Home Service

Florida Leisure Pool & Spa

Service Department Dispatcher / CSRFlorida Leisure Pool &amp; Spa &ndash; Gainesville, FLFlorida Leisure Pool &amp; Spa is a locally owned pool company serving North Central Florida since 2005. We specialize in pool repair, equipment installation, and service, and we are growing our Service Department team.We are looking for a Service Department Dispatcher / CSR to help manage incoming service requests, troubleshoot with technical know-how, and coordinate repair work between our customers and field technicians.This position is ideal for someone who enjoys problem solving, organization, and working in a fast-paced service environment.What You&rsquo;ll Do<ul><li>Speak with customers to understand pool and spa equipment issues</li><li>Document service requests and coordinate repair appointments</li><li>Schedule technicians and manage daily service routes</li><li>Provide customers with repair estimates and service updates</li><li>Order parts and materials needed for repairs</li><li>Track service jobs and maintain accurate customer records</li><li>Communicate with technicians to ensure jobs are completed efficiently</li></ul>The Type of Person Who Does Well in This Role<ul><li>Organized and detail oriented</li><li>Comfortable talking with customers and technicians</li><li>Good at multitasking and prioritizing</li><li>Mechanically or technically minded</li><li>Fluent typing skills</li><li>Calm and professional when things get busy</li></ul>Experience in a service or contractor environment (HVAC, plumbing, electrical, automotive, construction, equipment repair, etc.) is highly valued, but we are willing to train the right person.Bonus points if you have experience scheduling technicians or coordinating service calls.Position Details<ul><li>Full-time position</li><li>Monday&ndash;Friday</li><li>Start time: 7:00 AM</li><li>On-the-job training provided</li><li>Pay: $18&ndash;$20 per hour depending on experience</li></ul>About UsFlorida Leisure Pool &amp; Spa is a family-owned company based in Gainesville. Our team installs, repairs, remodels and maintains pools throughout the region. We take pride in providing reliable service and maintaining a positive work environment for our team.How to ApplySend us your resume and work history, along with a brief note about any experience scheduling technicians, coordinating service work, or working in a contractor or repair environment. When applying, please include the word &quot;BLUEPOOL&quot; in your application answers.Pay: $18.00 - $20.00 per hourBenefits:<ul><li>Paid time off</li><li>Retirement plan</li></ul>Application Question(s):<ul><li>Please include a brief note about any experience scheduling technicians, coordinating service work, or working in a contractor or repair environment</li><li>Tell us about your customer service and phone etiquette experience</li><li>Tell us about your experience with pools and hot tubs</li><li>What will make you a good fit for this position? </li></ul>Experience:<ul><li>Typing: 5 years (Required)</li><li>Phone etiquette: 5 years (Required)</li><li>Dispatching: 1 year (Preferred)</li><li>Mechanical troubleshooting: 1 year (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Work Location: In person

Service Dispatcher / Customer Service

Visionary Broadband

<div>Outside Plant Dispatcher
Visionary Broadband seeks an accomplished, upbeat, and friendly individual to join our team as an Outside Plant Dispatcher. The successful candidate for this role will have a strong command of the company&rsquo;s customer service policies and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. This is a part-time Monday-Friday 4 pm to 9 pm position with occasional Saturday work as well.
Duties and Responsibilities:<ul><li>
Performs daily routing of field service work orders</li><li>
Manages technician routes using established work order system to ensure customer commitment to installations are met.</li><li>
Using established procedures, notifications and updates Field Technicians on work/tasks or referrals in their designated areas.</li><li>
Navigate the billing system to build or edit work orders and confirm schedule availability for service calls, and new orders for Field Technicians in accordance with established procedures.</li><li>
Interprets data from the established workforce management system to identify current and potential scheduling conflicts.</li><li>
Completes, cancels or re-assigns work assignments for Field Technicians.</li><li>
Handles in-bound/out-bound calls for both internal and external customers and provides exceptional customer service.</li><li>
Contacts customers to confirm scheduled appointments.</li><li>
Other duties as assigned.</li></ul>
Qualifications:
A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications:
Ability to always remain professional and courteous with customers.
Must have computer experience and basic knowledge of Microsoft Office products and Google Documents.
Excellent verbal and written communications skills.
Must be available to work Monday -Friday 4 pm to 9 pm and occasional Saturday schedule.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, marital status, parental status, Pregnancy or maternity status, genetic information, sexual orientation, gender identity or expression, transgender status or reassignment, veteran's status, political affiliation, age or disability. Or any other status protected by applicable Federal, State or local law.</div>

Outside Plant Dispatcher

NAPA Auto Parts

<div>Job Description
NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.
Responsibilities<ul><li>
Scheduling deliveries and dispatching delivery drivers on a timely basis</li><li>
Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy</li><li>
Mapping out routes for deliveries that are as efficient as possible</li><li>
Tracking and analyzing quality of delivery service using Delivery Management System</li><li>
Overcoming roadblock problems for customers and chart effective solutions</li><li>
Handling cash returned by drivers and keep accurate records</li><li>
Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer</li><li>
Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service</li></ul>
Qualifications<ul><li>
High school diploma or equivalent</li><li>
Passion for delivering customer care Excellent verbal and written communication skills</li><li>
Keen sense for seeing, hearing and remembering part numbers and line codes</li><li>
Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs</li><li>
Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment</li><li>
Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment</li><li>
Valid Driver's License .</li></ul>
This position offers an hourly pay of $19.75. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.
Benefits:
Health Insurance: Comprehensive medical, dental, and vision plans.
Retirement Plan: 401(k) with company match.
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.</div>

Store Dispatcher

Sunland Asphalt

<div>Position is for Metro Pavers (a Sunland Company)
Located in Denver, Colorado 
SUNLAND ASPHALT 
Sunland Asphalt &amp; Construction, Inc. strives to recruit top talent and we are committed to help you grow both professionally and personally. We are confident you will find our Company a dynamic and rewarding place in which to work because here at Sunland Asphalt our vision is: 'To be the best place in the world to work.' 
 
Sunland Asphalt offers employees: 
 
<ul><li>Competitive Weekly Pay and Paid Time Off
</li><li>401(K)
</li><li>Tuition Reimbursement
</li><li>Work/Life Balance and Community Involvement</li><li>
Comprehensive Health Benefits including; Health, Dental, Vision</li><li>
Life/Disability Insurances
</li><li>Award Winning Peers &amp; Projects</li><li>
And A Foundation Built on Safety</li></ul> 
POSITION PURPOSE
The Dispatcher oversees the scheduling, staging, tracking, and reporting of the Division's daily activity and coordinates this activity with customers and Division employees. This position assists with getting work crews, equipment, and materials to appropriate locations according to customer requests, specifications or needs. The Dispatcher also completes several administrative tasks for the Division. 
ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>
Employee shall perform all duties and responsibilities with Sunland's Core Values at the forefront.</li><li>
Must be an advocate of safety and follow safety policies and procedures.</li><li>
Schedule and assign work crews, vehicles, and equipment for projects daily.</li><li>
Coordinate operations between customers and departments.</li><li>
Receive and prepare work orders.</li><li>
Order materials and/or subcontractors to perform/complete jobs.</li><li>
Monitor job progress and assist with maintaining production schedule. .</li><li>
Relay completion dates to Accounting and Sales.</li><li>
Maintain written logs, files, and computer documentation regarding projects.</li><li>
Relay work orders, messages, and information to, or from, work crews and supervisors.</li><li>
Confer with customers or supervising personnel in order to address questions, problems and requests.</li><li>
Act as liaison between own division/supervisor and others, such as other departments, external contacts, clients, etc.</li><li>
Handle questions and complaints from customers and/or employees.</li><li>
May perform basic administrative and clerical functions, which could include filing, copying, binding reports, simple typing, etc.</li><li>
Assist with new hire paperwork and coordinating orientation.</li><li>
Assist with Division training.</li><li>
Act as the point of contact for Division employees.</li><li>
Any and all other duties assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</li></ul> 
SUPERVISORY RESPONSIBLITIES
<ul><li>This position has no supervisory responsibilities.</li></ul> 
Competencies<ul><li>
C ustomer Focus - Customer Orientation</li><li>
O wnership - Results Driven, Performance, Time and Stress Management and Composure</li><li>
R elationships - Teamwork Orientation, Diversity, and Inclusion</li><li>
E thics - Honesty, Integrity, Do the Right Thing</li><li>
S AFETY - The Foundation of Everything We Do</li></ul> 
Safety<ul><li>
This position is considered a safety-sensitive position and is subject to the company's drug and alcohol policy, as well as all OHSA regulations.</li><li>
All employees must wear the appropriate personal protective equipment (PPE).</li><li>
Serves as a safety ambassador by complying with federal, state, and local laws, as well as Company safety policy, enforces safe work practices, and proactively identifies and remedies worksite hazards.</li></ul> 
Physical Demands and Work Environment<ul><li>
This position operates in a professional office environment that routinely uses standard office equipment requiring the ability to communicate in person and over the telephone with other employees, the ability to interpret printed materials and a computer screen, the stamina to maintain attention to detail despite interruptions, the ability to lift and carry supplies and files weighing up to 10 pounds and to move about the inside of the office to access supplies, office machinery, etc.</li><li>
May be required to work on a project site and if so, would be exposed to all weather, including extreme hot and cold temperatures.</li><li>
Employee might be exposed to various chemicals, vapors, pollutants, virus or other air-borne pathogens, gases, uneven surfaces, loud noises, moving vehicles or machines and dust/debris.</li></ul> 
Position Type/Expected Hours of Work<ul><li>
This is a full-time position. Occasional overtime may be required as job duties demand.</li></ul> 
Travel<ul><li>
No travel required.</li></ul> 
MINIMUM QUALIFICATIONS
Education and Work Experience
<ul><li>High School Diploma or GED required.</li><li>
One (1) to three (3) years industry related experience preferred.</li><li>
Proficient at Microsoft Office (Word, Excel, Power Point, Outlook)</li><li>
Strong computer, written and oral skills required.</li><li>
Knowledge of DOT rules and regulations.</li><li>
Strong critical thinking skills.</li><li>
Must be fluent in English, i.e., must be able to speak, read and write English.</li></ul> 
Certifications, Licenses, and Registrations<ul><li>
Passing a pre-employment drug and alcohol screening and background check is required.</li></ul>
AAP/EEO STATEMENT
Sunland Asphalt is an EEO/Affirmative Action Employer 
DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.
Sunland Asphalt, LLC. is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Sunland Asphalt is committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please email recruiting@sunlandasphalt.com and let us know the nature of your request and your contact information.</div>

Dispatcher - Operations Scheduler

Townsend Energy

<div>Townsend Energy, Danvers, MA.
Founded in 1931, we are the local name you can depend on for energy and HVAC for residential, and light commercial heating and cooling needs. We are deeply committed to providing exceptional customer service, our customers are and will continue to be at the center of everything we do!
We are an equal opportunity employer.
We are deeply committed to providing exceptional customer service; our customers are and will continue to be at the center of everything we do!
We have an immediate opening for an HVAC Service Dispatcher.
Job Summary:
The Service Dispatcher is responsible for coordinating and optimizing the service schedules for our HVAC divisions during the week. This position is an integral part of our operations team, working closely with other dispatchers, technicians, and customer service representatives to ensure timely responses to customer requests and maintain seamless communication between various departments.
Benefits:
<ul><li>Medical Insurance with company contribution for individuals and family; FSA and HSA options</li><li>
Vision and Dental Insurance</li><li>
Basic Life and AD&amp;D Insurance</li><li>
Long-Term Disability</li><li>
401k with company match</li><li>
80 hours of vacation; accrued</li><li>
40 hours of sick leave
</li><li>9 Paid Holidays, including floating holidays</li><li>
Employee Assistance Program</li><li>
Group Insurance Discount available to Townsend employees for home, auto, renter's and recreational vehicles</li><li>
Discount on Townsend Energy products and services</li><li>
Group rates for elective insurance benefits - Disability; Accident; Life; Cancer; Critical Illness; Hospital Confinement; supplemental Dental</li></ul>
Job Title: HVAC Service Dispatcher / Schedule Coordinator
Pay: $23.00 - $31.25 Per hour. We pay for experience
Work Hours: 7:30am - 3:30pm, Monday to Friday
Work Type: Full-Time
Location: Onsite in Danvers, MA
What you will be doing:
<ul><li>Answering incoming calls, and emails</li><li>
Handling customers inquiries, providing professional and courteous responses. Ensuring all customer service requests are promptly addressed and scheduled for appropriate action</li><li>
Plans and optimize service routes to maximize efficiency and driving times while considering technician availability</li><li>
Scheduling service callsdispatching technicians</li><li>
Coordinate and schedule planned maintenance accounts</li><li>
Updating customers with service status / lead time for service calls</li><li>
Accurately update and maintain records of service calls, and customer interactions in dispatch software system</li><li>
Maintains constant communication with other dispatchers, technicians, and customer service representatives to relay vital information, updates, and changes in schedules.</li></ul>
Qualifications / Skills:
<ul><li>2 + years related experience in an office setting in customer service, dispatching, scheduling or equivalent combination of education and experience</li><li>
Familiarity with heating oil, propane, gasoline, diesel, HVAC, or power generator industry is advantageous</li><li>
Excellent communication skills and ability to remain composed under pressure.</li><li>
Strong organizational skills, attention to detail, and ability to prioritize tasks effectively.</li><li>
Proficiency in using dispatch software, GPS, and other relevant tools.</li><li>
High school diploma or equivalent</li></ul>
Learn more about us online: www.townsendtotalenergy.com</div>

HVAC Service Dispatcher

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