order dispatcher

AMERICAN AMBULANCE

<div>Position Summary: The primary job responsibilities of the Call takers are to receive telephone calls requesting medical assistance and/or transportation from residences, public service agencies and/or medical facilities. They handle all incoming calls (receives and prioritizes) in a swift and proper manner through the use of Communications Center systems while determining the appropriate initial level of service. In addition, a call taker will make phone calls to update, add to, inform and facilitate American Ambulance customers. 


Essential Functions:

The Dispatcher may be assigned one or more duties. These duties include, but are not limited to, the following:
<ul>
<li>Receive and prioritizes all incoming telephone calls.</li>
<li>Demonstrates the ability to effectively channel emergency and non-emergency calls to appropriate personnel.</li>
<li>Efficiently communicate incoming information accordingly in a timely manner.</li>
<li>Demonstrates the ability to make accurate moment to moment decision making in regard to priority and communications.</li>
<li>Effectively triages all in-coming requests for service according to the CBD (Criteria Based Dispatch) for individual counties. Training will be provided for employees.</li>
<li>Obtains required information from party requesting medical transport (as set forth by communications manager).</li>
<li>Maintains professional telecommunication contact with field units and other agencies comprising emergency service network to communicate activities of personnel, enlist services of other protective agencies, or provide alternative directions to on scene personnel; demonstrates ability to effectively use paging system, Nextel&rsquo;s, cell phones and land lines, and all portable or mounted radios; troubleshoots problems mechanical / equipment problems and contacts lead dispatcher, communication supervisor, and communication manager as appropriate.</li>
<li>Participate in training programs as required.</li>
<li>Prepare and complete reports stating progress, problems and statistics for review by appropriate managers and supervisors.</li>
<li>Perform basic data entry; demonstrate ability to learn new computer programs and perform some advanced data entry.</li>
<li>Data verification as directed by the Operations Supervisor</li>
<li>Obtain and relay phone messages for Company Administrative personnel</li>
<li>Identify potential issues as they relate to daily call volume.</li>
<li>Understand payor matrix and it&rsquo;s relation to covered services and level of services.</li></ul> 


Additional Duties:

The Call taker may be assigned one of more additional duties. These duties include, but are not limited to, the following:
<ul>
<li>Attends all communication meetings.</li>
<li>Constantly maintain a positive, professional, and courteous demeanor towards all American Ambulance customers, patients, and personnel.</li>
<li>Assist with providing information for investigations of incidents as required.</li>
<li>Perform other job related duties as assigned by Communications Supervisor or Communications Manager.</li></ul> 


Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The individual in this position must possess the following qualifications:
<ul>
<li>Strong interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers. Excellent ability to communicate and work cohesively across Department lines.</li>
<li>Must have computer competency including proficiency with Microsoft Suite, and understanding of database programs.</li>
<li>Typing 40 wpm (minimum).</li>
<li>Must have the ability to consistently deliver outstanding customer service to all internal and external customers.</li>
<li>Highly dependable and ability to meet internal deadlines consistently.</li>
<li>Strong organization skills and attentiveness to detail.</li>
<li>Flexible and adaptable, willing and able to adjust to rapidly changing priorities.</li>
<li>Must have the ability to work independently as well as in groups.</li>
<li>Ability to maintain a professional manner and appearance at all times.</li>
<li>Knowledge of the Central Florida area and the outlining counties (Osceola &amp; Polk) preferred.</li>
<li>Must have the ability to distinguish color differences as the CAD computer uses multiple colors to distinguish the status of ambulances.</li>
<li>Have no non-correctable deficiency in normal vision.</li>
<li>Be able to function in a high stress environment where the work goes from minimal to overload within moments.</li>
<li>Have no hearing impairment that would interfere with using a normal telephone and/or working a radio channel simultaneously.</li>
<li>Must have a mature, courteous, and decisive nature in order to provide maximum customer service under stressful conditions.</li>
</ul>
Experience preferred but not required. 


Education Requirements:
The individual in this position must possess the following education requirements:
<ul>
<li>High school diploma or general education degree (GED).</li>
</ul>
Physical Requirements:

The physical demands described here are representative of those that must be met by the individual to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/ or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Occasionally: Must have the ability to lift, carry and balance up to 15 pounds.

Frequently: Good manual dexterity, typing wpm 40, with the ability to perform all tasks related to the position of Dispatcher.

Constantly: Ability to sit and stand for extended periods of time, possess hand-eye-foot coordination and color recognition. 


Equipment Operated:

The individual in this position must be familiar with using the following equipment to perform the essential functions of this job.

Occasionally: Fax machine, copy machine, hole-punch, calculator.

Frequently: Printer, telephone, clock.

Constantly: Computer 


Environmental Conditions:

While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock.

The noise level in the work environment is moderate to loud. 


The statements in this document are intended to describe the general nature and level of work performed by individuals assigned to the classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This document in no way constitutes a contract of employment. American Ambulance reserves the right to modify job descriptions, policies or any other procedural documents at any time, for any reason without prior notice. 


American Ambulance Central Florida is a Federal Contractor.

American Ambulance Central Florida encourages disabled and non-disabled veterans to apply.</div>

Call Taker / Dispatcher

Mission Health

<div>Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: On Site Dispatcher PACE Program Outpatient<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5><h5 class="jobSectionHeader">
We are seeking an On-Site Dispatcher CarePartners with our Program Of All Inclusive Care with the Elderly Program for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!</h5><h5 class="jobSectionHeader">
Job Summary and Qualifications</h5><h5 class="jobSectionHeader">
Role Summary:
Using effective communication skills, serves customers by answering or referring telephone inquiries, and/or by assisting the customer in person to support participant transport needs. Serves as a point of contact for PACE Transportation, PACE Operations, PACE Electronic Medical Record and the transportation/dispatch software system. Able to function as a backup driver to the PACE Transportation Team</h5><h6 class="jobSectionHeader">
What qualifications you will need:</h6><h5 class="jobSectionHeader">
Required Experience:
High School Diploma or Equivalent None NC Driver&rsquo;s License, BLS, First Aid Class B CDL with P Endorsement Demonstrated computer literacy and experience with web based programs and MS Office Suite.
One to two years of experience working in customer relations or other public contact field.
One year experience working with and/or transporting the frail and elderly.
Preferred Experience:Previous dispatch experience<ul><li>
Basic Cardiac Life Support must be obtained within 15 days of employment start date</li><li>
First Aid Basic must be obtained within 15 days of employment start date</li><li>
Drivers License must be obtained within 7 days of employment start date</li><li>
High School Graduate / GED</li></ul>
Benefits</h5>
CarePartners, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
CarePartners Health Services, a member of Mission Health, an operating division of HCA Healthcare, is a healthcare organization serving western North Carolina and offering a full continuum of post-acute care. Located in Asheville, North Carolina, it&rsquo;s services include a Rehabilitation Hospital, Home Health, Outpatient Rehabilitation, Hospice, Palliative Care, Private Duty, PACE (Program of All-inclusive Care for the Elderly) and Orthotics &amp; Prosthetics. With more than 1,200 colleagues and 400 volunteers, CarePartners Health Services is dedicated to helping people of western North Carolina live full and productive lives, despite illness, injury, disability or issues related to aging.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder 
If you find this opportunity compelling, we encourage you to apply for our On Site Dispatcher PACE Program Outpatient opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

On Site Dispatcher PACE Program Outpatient

Western State CAT

<div>ABOUT WESTERN STATES EQUIPMENT:

Western States has a long legacy of providing quality equipment and excellent service to customers. Since 1956, our vision is to make our communities stronger, cleaner, and more productive, not just with our products and service &ndash; but through our people. We are committed to:
<ul>
<li>The Power of our Purpose: &ldquo;Building our Communities for a Better Tomorrow&rdquo;</li>
<li>Performance through our Values: SAFETY, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABLITY, and INNOVATION</li>
<li>Customer and Employee Care Commitments: Conveying Warm and Empathy, Actively Listening, Building Trust, and Saying Thank You</li>
</ul>
WHY YOU&rsquo;LL LIKE IT HERE:

Recognized as one of the top private companies to work for, we put our employees first. We are fiercely committed to SAFETY and sending every employee, safely home, every single day. Our comprehensive benefits package and complete wellness programs include:
<ul>
<li>Three weeks of accrued PTO to start, increases with tenure</li>
<li>Company paid health care premium option for employees</li>
<li>Health, dental, and vision insurance</li>
<li>Wellness dollars</li>
<li>401k with company match and profit sharing</li>
<li>Educational reimbursements, tool loans, and safety &amp; tooling dollars</li>
<li>Employee Assistance Program</li>
<li>Paid Parental leave</li>
<li>Care Leave</li>
</ul>
 WHAT WE&rsquo;RE LOOKING FOR:
THINK-ACT-BE SAFE - At Western States, we empower every employee, every day to work and promote a safe environment to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable procedures and standards. This includes maintaining clean/clutter free personal work areas and wearing the required personal protective equipment (PPE) as identified in safety policy.

FULL SUMMARY

The Product Performance Dispatcher serves as a member of the Client Contract team and under the direction of the Client Contract Supervisor to provide the best experience to those customers under the Client Valuation Agreement (CVA). Responsibilities include scheduling and assisting in managing the service calls involved in the CVA and product improvement portions of the service business. This will require advanced client communication and coordination responsibilities and dispatching technicians throughout assigned territory, determined by scheduled preventative maintenance (PM) events or service letters as required.

 Scheduling and Service Coordination
<ul>
<li>Assists in scheduling Lube and Product Improvement technicians for services and service letters, this includes calling the client and verifying essential information of the repair and established time lines.</li>
<li>Helps keep schedule up to date for all techs and Client contract employees to ensure all parties are kept in the loop.</li>
<li>Schedules trucks for routine maintenance.</li>
<li>Provides feedback to Client Contract Supervisor to aid with technician evaluations.</li>
<li>Provides administrative support as assigned by Client Contract Supervisor.</li>
<li>Performs multiple functions in the timely process of service calls from opening, adding segments, resolving discrepancies, and closing.</li>
<li>Generates daily service call reports to help assist in work order last date of labor management.</li>
</ul>
SKILLS, KNOWLEDGE, AND ABILITIES:
<ul><li>Basic knowledge of Caterpillar equipment</li>
<li>Proven skills in written and verbal communications, planning, organizing, and interpersonal relationship building.</li>
<li>Experience using computers, including Microsoft Office applications.</li>
<li>Ability to organize and multi-task.</li>
<li>Ability to set and manage priorities.</li>
<li>Ability to develop and maintain effective working relationships with others.</li>
<li>Ability to work overtime without notice.</li>
<li>Consistent attendance.</li>
</ul>
EDUCATION AND EXPERIENCE:
<ul>
<li>Proof of high school diploma or General Education Degree (GED).</li>
<li>Minimum of two years comparable office experience required.</li>
<li>Minimum of one-year heavy equipment industry experience required.</li>
<li>Must be able to communicate (speak, read, comprehend, write in English).</li>
</ul>
PHYSICAL CHARACTERISTICS:
<ul>
<li>Ability to stand for long periods of time along with walking, sitting, repetitive climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting.</li>
<li>Ability to lift up to 30 lbs. in accordance with Western States&rsquo; Lifting Policy to include amount and approach.</li>
<li>Must be able to meet all safety requirements for applicable safety policies.</li></ul> 


Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.</div>

Contract Dispatcher, Product Performance

Kansas City Area Transportation Authority

<div>GENERAL SUMMARY
The primary responsibility of the OCC Dispatcher is to assign work to bus operators and coordinate schedules/trip plans for effective and efficient service. The Dispatcher is also responsible for coordinating and communicating between and among operating entities and maintaining effective and efficient service.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES
This job description intends to provide a representative summary of the primary duties and responsibilities employees perform in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Employee essential job duties and responsibilities are required to be performed onsite at the KCATA.<ul><li>
Provides operators with information regarding operational changes, hazards, problems, assignments, and requirements to see management personnel.</li><li>
Prepares all sign-on/off sheets and time sheets. Ensures proper records regarding operators are maintained.</li><li>
Coordinates activities and communications between district supervisors, maintenance personnel, operators, and radio dispatchers to ensure effective and efficient operation of the system.</li><li>
Investigates accidents, incidents, passenger disputes, and disturbances regarding RideKC. Coordinates with police agencies regarding assaults, disturbances, and undercover operations.</li><li>
Audits service, routes, and road conditions and recommends alternate routes to dispatch or suggests service improvements.</li><li>
Prepares daily work assignments with available personnel to perform work assignments according to the collective bargaining unit agreement guidelines.</li><li>
Monitors operations system performance to identify and resolve problems while ensuring efficiency and cost-effectiveness. A few examples, but not all-inclusive, would be late/early pull-out, Route OTP, route adherence, vehicle location, current route(s) etc.</li><li>
Responds to incoming calls on the radio as received to coordinate information regarding on-street operations. Takes immediate action after calls are received to ensure t h e personal safety of bus operators, other employees, and passengers.</li><li>
Gathers relevant information, communicates, and prepares written reports for accidents and incident occurrences to assess unusual conditions, injuries, or excessive property damage.</li></ul><ul><li>
Ensures work is aligned in accordance with the collective bargaining unit agreement.</li><li>
Answers incoming calls to RideKC Flex, explains how the service operates and informs the caller how to access it.</li><li>
Collects, coordinates, and communicates daily to ensure effective and efficient operation including subscriber, reservation and service request information, and schedules trips and cancellations daily to accurately maintain the Flex database accurately.</li><li>
Other duties as assigned.</li></ul>
SUPERVISORY RESPONSIBILITIES<ul><li>
Work requires providing guidance and the potential to oversee another employee. This position may oversee work quality, training, instructing, and work assignments.</li></ul>
FISCAL RESPONSIBILITY<ul><li>
Position has minimum fiscal responsibility.</li></ul>
MINIMUM QUALIFICATIONS
Required Education and Experience<ul><li>
High school diploma or equivalent</li><li>
One (1) to three (3) years of experience in dispatching.</li><li>
An equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities may be considered.</li></ul>
 Required Licenses or Certifications<ul><li>
Valid Driver&rsquo;s License</li></ul> 
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:<ul><li>
Thorough knowledge of the Greater Kansas City area.</li><li>
Safety rules, violations, procedures, and policies.</li><li>
English grammar, spelling, punctuation.</li><li>
Principles and practices of basic bookkeeping.</li><li>
Modern office procedures, methods, and computer equipment.</li><li>
Investigation techniques.</li></ul>
Skill in:<ul><li>
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships.</li><li>
Conflict resolution.</li><li>
Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios.</li><li>
Organization and time management.</li><li>
Customer service.</li></ul>
Ability to:<ul><li>
Meet schedules and deadlines of the work.</li><li>
Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements.</li><li>
Accurately organize and maintain paper documents and electronic files.</li><li>
Maintain the confidentiality of information and professional boundaries.</li><li>
Communicate effectively orally and in writing.</li><li>
Interact professionally with various levels of KCATA employees and outside representatives.</li><li>
Prepare comprehensive reports and correspondence.</li><li>
Operate radio.</li></ul>
 POSITION TYPE AND EXPECTED HOURS OF WORK<ul><li>
Will work in a normal office environment and/or remote office as approved. Will sometimes be required to work and/or attend meetings or events in public and at all RideKC locations.</li><li>
Varied shifts including nights, weekends, and holidays may be required.</li><li>
Abnormal hours are expected and required for specific events and to reach all employees.</li></ul>
 TRAVEL
<ul><li>Travel within the metropolitan area may be required.</li></ul> 
 WORKING CONDITIONS &amp; PHYSICAL DEMANDS<ul><li>
This position requires occasional exposure to unpleasant environmental conditions and/or hazards and requires medium physical effort. Incumbents may be required to exert up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.</li><li>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul>
WORK AUTHORIZATION/SECURITY CLEARANCE (IF APPLICABLE)
EEO STATEMENT
KCATA is an equal opportunity employer.</div>

OCC Dispatcher

Phillips Lifestyles

Job Summary We are seeking an energetic and detail-oriented Customer Service Scheduler &amp; Dispatcher to join our dynamic team. In this vital role, you will coordinate and manage daily scheduling for service appointments, dispatch field technicians efficiently, and ensure seamless communication between customers, drivers, and operations. Your proactive approach will help optimize logistics, improve customer satisfaction, and support the overall transportation management process. This position offers an exciting opportunity to be at the heart of our service team operations, ensuring timely service and operational excellence.Duties<ul><li>Schedule service appointments and dispatch field technicians</li><li>Communicate clearly with customers via phone, email, or multi-line phone systems to confirm appointments, provide updates, and address inquiries with professional phone etiquette and excellent communication skills</li><li>Maintain accurate data entry into our systems for service requests</li><li>Coordinate with warehouse teams on shipping &amp; receiving schedules, freight handling, and inventory management within logistics framework</li></ul>Skills<ul><li>Strong analysis skills with the ability to interpret maps</li><li>Proficiency in transportation planning and logistics coordination</li><li>Excellent communication skills with a professional phone manner; ability to handle multi-line phone systems efficiently</li><li>Experience with data entry accuracy</li><li>Knowledge of shipping &amp; receiving procedures</li><li>Ability to perform analysis on transportation metrics to support continuous improvement initiatives</li></ul>Join us in this fast-paced role where your organizational skills and proactive communication will drive our success! We&rsquo;re committed to fostering a vibrant work environment that values your contributions while supporting your growth.Pay: $20.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li></ul>Work Location: In person

Customer Service Scheduler & Dispatcher

Loomis

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
 
Mon thru Fri
 5pm- 1am
 
Ops Dispatcher: 
Ensure Quality Customer service and accountability of items keyed into computer system. Position duties are handling customer's calls into the branch, communication with all routes, ATM combo/support to routes, keying information in daily to the RPMS report, maintaining and updating SOFI information Daily and maintaining Branch reports.
 
General Information
 
Climate controlled office environment. Requires extended time sitting at desk opening doors to building, answering company phone lines, operating computer, and monitoring vehicle radios.
 
Duties
 
Security of Branch controlling access to building and grounds allowing access under branch policy
 
Customer Service
 <ul>
<li>Handle incoming customer calls concerning.</li>
<li>Routing Specials on Demand</li>
<li>Service Request</li>
<li>No pick-ups</li>
<li>Resolve customer issues.</li>
<li>Generate ETA to Ops Report</li>
<li>Communication with all routes</li>
</ul>
Maintain Dispatchers Log
 
<ul>
<li>Logging hourly calls into report log system including over the payment liability route problems/concerns Suspicious activity.</li>
<li>Create Holiday Routes and Maintain Request from Customers and National Accounts.</li>
<li>Send out safety/ security messages.</li>
<li>Coordinate any special services to routes and make supervisors aware.</li>
<li>Coordinate variable account pick-ups and delivers.</li>
<li>Maintain Daily ATM Combos list Assist Messengers with force balances on ATM's and any related ATM Issues.</li>
<li>Perform any other duties or special projects as deemed necessary by Management Staff.</li>
</ul>
Skills and Qualifications
 
<ul>
<li>Ability to work well individually as well as being a team player with a positive</li>
</ul>
attitude.
 <ul>
<li>Ability to identify and maintain confidential matters in all aspects of the business Courteous and professional communications skills, demonstrate good work ethics in a professional manner to fellow employees and customers.</li>
<li>Follow verbal and written instructions.</li>
<li>Computer experience, proficient use of MS Office to include Excel, ability to use office equipment not limited to computer, fax and copy machine.</li>
<li>Data entry skills Unrestricted wrist, hand, and finger dexterity.</li>
<li>Unrestricted ability to bend, squat, stoop, stand, walk, lift (up to 50 lbs.), sit, push, and pull.</li>
<li>Accuracy and speed sufficient to meet the company policy for debriefing.</li>
<li>High school graduate or equivalent</li>
</ul>
Benefits
 
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
 
<ul>
<li>Vacation and Sick Time (PTO) as well as Paid Holidays</li>
<li>Health & Dental Insurance</li>
<li>Vision Insurance</li>
<li>401(k) Plan</li>
<li>Basic Life Insurance Plan</li>
<li>Voluntary Life Insurance Plan</li>
<li>Flexible Spending and Health Savings Account</li>
<li>Dependent Care Account</li>
<li>Industry leading Training and Development</li>
</ul>
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Operations Dispatcher

Leslie's

<div>
 
 DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:
 
 
 
 With over 55 years of experience, we are a leading hot tub and swim spa dealer throughout the Pittsburgh area.  We also offer the best hot tubs and swim spas in the market. We became a part of Leslie's family in January 2018. From new above-ground pools, hot tubs, and swim spas to superior pool and hot tub service, as well as quality products designed to keep your pool and hot tub operating efficiently and effectively, we&rsquo;ve got everything you need to create and care for the perfect outdoor oasis. Our hot tub experts will help you choose the best model for your needs and space, ensuring that it features everything you need for a relaxing soak or a wonderful workout. We also carry numerous accessories that are certain to make hot tub and swim spa ownership easier and more enjoyable.
 
 
 
 Job Overview:
 
 
 
 The Service Dispatcher plays a key role in supporting the Service and Delivery teams by coordinating, scheduling, and confirming service appointments using scheduling software. This position serves as a central communication hub between customers, service technicians, delivery teams, and store personnel, ensuring a smooth and efficient service experience while delivering exceptional customer service.
 
 
 
 Pay Rate: $17.00 /Hourly
 
 
 
 Compensation within range to be determined by the applicant&rsquo;s education, experience, knowledge and skills, as well as internal equity and alignment with market data.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Schedule, coordinate, and confirm service and delivery appointments
 </li>
 <li>
 Answer inbound customer calls and provide timely, professional assistance
 </li>
 <li>
 Communicate effectively with Service Technicians, Delivery Teams, and store staff regarding appointments and updates
 </li>
 <li>
 Monitor schedules and make real-time adjustments as needed to maximize efficiency
 </li>
 <li>
 Follow up on parts orders and service-related inquiries
 </li>
 <li>
 Assist with warranty claims processing and required documentation
 </li>
 <li>
 Organize, maintain, and manage departmental forms and records
 </li>
 <li>
 Prepare and maintain reports related to service operations
 </li>
 <li>
 Ensure a high level of customer satisfaction through clear communication and follow-through
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills with strong phone etiquette
 </li>
 <li>
 Proficiency in Microsoft Word, Excel, and internet applications
 </li>
 <li>
 Experience with Gmail, Google Drive, and G Suite tools
 </li>
 <li>
 Strong keyboarding and data entry skills
 </li>
 <li>
 Ability to interact professionally and positively with individuals at all levels
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Ability to multitask and work in a fast-paced environmentQuestion Library
 
 
 </li>
 </ul>
 
 Preferred Experience
 
 
 
 <ul>
 <li>
 Previous scheduling or dispatching experience is a plus, but not required (training provided)
 </li>
 <li>
 2+ years of retail or call center customer service experience preferred (training provided)
 
 
 </li>
 </ul>
 
 We offer our employees competitive compensation
 
 , extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.
 
 
 
 Leslie&rsquo;s recognizes a critical component to our continued success is our people.
 
 Leslie&rsquo;s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.
</div>

Service Dispatcher VPS

Search 7472+ Order dispatcher jobs near you this May. New roles added regularly across leading industries. Apply today.