order dispatcher

Infina Health

<div><div><div><p>Reading Metro Transportation is looking to hire dispatchers for all shifts to manage all the growth!</p>
<p>We are looking for dispatchers to work all hours of the day and all days of the week (24/7). We can accommodate everyone's work schedule.</p>
<p>We are looking for a reliable Dispatcher. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.</p>
<p><b>Responsibilities</b></p>
<ul><li>Receive emergency and non-emergency calls and record significant information</li>
<li>Address problems and requests by transmitting information or providing solutions</li>
<li>Receive and dispatch orders for products or deliveries</li>
<li>Prioritize calls according to urgency and importance</li>
<li>Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations</li>
<li>Monitor the route and status of field units to coordinate and prioritize their schedule</li>
<li>Provide field units with information about orders, traffic, obstacles and requirements</li>
<li>Enter data in computer system and maintain logs and records of calls, activities and other information</li>
</ul>
<p><b>Skills</b></p>
<ul><li>Proven experience as dispatcher or relevant position</li>
<li>Fast typing with experience in data entry</li>
<li>Knowledge of procedures and guideline for emergency situations</li>
<li>Proficient in English and Spanish (oral and written)</li>
<li>Outstanding organizational and multitasking abilities</li>
<li>Active listener with excellent communication skills</li>
<li>Sound judgement and critical thinking</li>
<li>High school diploma</li></ul></div></div></div><div></div>

Dispatcher & Phone Operator (Evening, Night, & Weekends)

Dispatcher & Phone Operator (2nd Shift)

SPATCO Energy Solutions

SPATCO Energy Solutions has been an industry leader in providing energy solutions since 1935. We are here to provide the best energy solutions to our customers. We are built on service. From the ground up, our construction and installation teams build fueling and charging stations in the retail, commercial, industrial and government sectors. Our service and field teams not only perform routine and heavy maintenance but they also ensure environmental compliance is met in each state.
<br><br>
We are unique in that we provide everything a customer may need for their fueling & charging needs. In addition to construction and service, we also provide our customers with equipment, parts and expertise and the support to find the right solution to meet their needs. We are able to achieve this success due to our in-house, on the job training programs.
<br><br>
If you want to be part of a great team with endless possibilities for growth you’ve found your next career at SPATCO.
<br><br>
SPATCO is looking for an energetic service dispatcher to join our team. This person will be responsible for dispatching calls for service technicians in an assigned branch. In this position you will work with internal employees and in some cases customers. You will work very closely with the service manager to ensure calls are scheduled, dispatched and closed in a timely manner. This will require clear and concise writing/verbal communication with department managers, employees, and customers.
<br><br>
<b>Essential Functions:</b><br>
<ul>
<li>Dispatch service technicians to appropriate locations according to customer requests and local branch standards</li>
<li>Enter service call information into computer systems</li>
<li>Confer with customers or supervising personnel in order to address questions, problems, and requests for service</li>
<li>Relay work orders, messages, and information in writing and/or verbally</li>
<li>Use GPS programs to monitor locations of service technicians to assist in dispatching calls</li>
<li>Assist in processing and billing of service invoices</li>
</ul>
Experience, Competencies and Education
<br><br>
<ul>
<li>Previous dispatch experience preferred</li>
<li>Experience dealing with customers</li>
<li>Prior use of Microsoft office (Word, Excel, Office)</li>
<li>Must be dependable and detailed oriented</li>
<li>Strong communication: Must have the ability to listen and communicate effectively</li>
<li>Able to multitask and perform a variety of tasks effectively</li>
<li>Problem solving skills – must be able to prioritize the most important situations, evaluate and resolve issues in an efficient matter</li>
<li>Work under time constraints efficiently and have the ability to work well with others</li>
</ul>
<b>Benefits:</b><br>
<ul>
<li>Paid holidays</li>
<li>Paid vacation and sick time, Up to four weeks’ vacation with tenure</li>
<li>401K match</li>
<li>Health, Dental, Vision Insurance as well as supplemental coverages offered</li>
<li>Company-paid Life Insurance</li>
</ul>


Service Dispatch (Dallas, TX Area)

Westbrook Honda

<div><p>Westbrook Honda, Proud member of the Lorensen Auto Group, is growing and we need to add an experienced Service Dispatcher. We are a 7 time Presidents Award winner highly focused on a World Class customer experience. Customer satisfaction starts with employee satisfaction. We work as a tight knit team, and the right candidate will be a consummate team player.</p><br>
<p></p>
<div>
The Service Dispatcher is responsible for coordinating and scheduling service work to ensure efficient workflow and timely completion of repairs. This role requires strong organizational skills, the ability to manage multiple priorities, and a proactive approach to planning. Experience in process improvement, operations, or manufacturing environments is a plus, as these skills can help maintain a smooth and methodical operation.</div>
<div></div>
<div><b>Key Responsibilities:</b></div>
<ul><li><div><b>Schedule and Dispatch Work:</b> Assign repair orders to technicians based on skill level, availability, and job complexity</div>
</li><li><div><b>Workflow Management:</b> Monitor progress of vehicles through the service process, ensuring jobs stay on track and deadlines are met</div>
</li><li><div><b>Proactive Planning:</b> Anticipate bottlenecks and adjust schedules to maintain efficiency, especially for larger, more complex jobs</div>
</li><li><div><b>Communication:</b> Serve as the primary point of contact between service advisors and technicians to ensure clarity and minimize delays</div>
</li><li><div><b>Process Awareness:</b> Apply organizational and planning skills to streamline operations and improve turnaround times</div>
</li><li><div><b>Documentation:</b> Maintain accurate records of work assignments, job status, and completion times</div>
</li><li><div><b>Customer Focus:</b> Support the service team in delivering timely and high-quality service to customers</div>
</li></ul><div><b>Qualifications:</b></div>
<ul><li><div>Strong organizational and time-management skills</div>
</li><li><div>Ability to balance multiple tasks and priorities in a fast-paced environment</div>
</li><li><div>Excellent communication and problem-solving skills</div>
</li><li><div>Proficiency with scheduling tools and basic computer applications</div>
</li><li><div>High attention to detail and methodical approach to planning</div>
</li></ul><div><b>Ideal Candidate Profile:</b></div>
<ul><li><div>Highly organized and proactive.</div>
</li><li><div>Comfortable working in a dynamic environment with frequent changes</div>
</li><li><div>CDK experience</div>
</li><li><div>Strong interpersonal skills to coordinate between multiple departments</div></li></ul><div><br>
<div>
</div></div><p></p><p><b>Benefits:</b></p>
<ul>
<li>401(k)</li>
<li>Excellent 401(k) match</li>
<li>Medical and Dental insurance</li>
<li>Disability insurance</li>
<li>Ongoing monthly training and reviews</li>
<li>Performance Incentives</li>
<li>Flexible schedule</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
<li>Free lunch on Saturdays</li>
<li>Closed Sunday's and all Major Holidays</li></ul><br>
<p></p>
<p><i>
Lorensen Auto Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Lorensen Auto Group are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.</i></p></div><p></p>

Automotive Service Dispatch

Cabcall Outsource

<p><b>Candidates experienced with icabbi</b>, <b>Autocab, cordic software are required</b></p><p><b>Job Overview: </b>Your role as Cab Call Operator/Dispatcher (CSR) will be responsible for taking incoming calls from UK Customers who are looking to book/amend taxi bookings. You will also be handling the following task in particular:</p><ul><li>Airport Booking.</li><li>Payment over the Phone.</li><li>Escalating the complaint to the relevant Department.</li><li>Handling Driver Queries/ Grievances.</li></ul><p><b>What You&rsquo;ll Do</b></p><ul><li>As an Inbound Taxi Controller, you will be answering incoming calls from UK based customers in proficient English (British Accent).</li><li>You will be doing the following task primarily:</li><li>Taxi Bookings: Take orders from the customer for a specific vehicle as per the customer requirement.</li><li>Offer customers with timely Quotations.</li><li>Amending and Cancelling Active Bookings.</li><li>Keep a track of flight inputs.</li><li>Liaison with UK Office i-e Supervisor and Shift In charge.</li><li>Meeting High Level of Customer Service at all times.</li><li>Handling customer complain and Feedback. If appropriate escalate the complaint or issue with the Team Leader.</li><li>Customer Coordination &ndash; Connecting the Customer with the Driver to ensure a pleasant ride. The focus should always be on quality,</li><li>Pickup and Drop-off should always be accurate to maintain High-Quality standards. (You will be briefed on <b>7 Points of Output </b>during your Training Session)</li></ul><p><b>Required Experience &amp; Qualifications:</b></p><ul><li>Minimum 01 Year of CSR Experience within UK based cab.</li><li>Candidates with the working knowledge of <b>ICabbi, Autocab &amp; Cordic</b> are required.</li><li>British Accent is mandatory for this role.</li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 11 months</p><p>Pay: Rs80,000.00 - Rs120,000.00 per month</p><p>Work Location: In person</p>

Taxi Booking Dispatcher/Operator-UK

Mr crab

<ul><li>Receive and dispatch orders</li><li>has brief knowledge about baking and pastry</li><li>Assess situation and prioritize calls</li><li>Oversee the route of field units and track delivery status of products</li><li>Coordinate schedule in the most effective manner</li><li>Inform field units about orders and traffic</li><li>Track and update call logs and data in software programs</li><li>Provide reports to upper management</li><li>Coordinate with the call center team.</li><li>Ensures all items for the customer's order are well sealed and checked.</li><li>Help Dispatch Customer orders while coordinating well with the Riders/Drivers.</li></ul><p>Job Type: Full-time</p>

Dispatcher

Acree Plumbing, Air & Electric

<div><p><b>Dispatcher- Sarasota, Florida</b></p><p>
In this position, the Dispatcher supports the technicians, management, and all customers. The Dispatcher/Service Coordinator will support technicians and managers through various high-level administrative and customer service tasks. The Dispatcher/Service Coordinator will always provide high-level customer service during their daily responsibilities.</p><p><b>
Essential Job Functions:</b></p><ul><li>
Represent the Acree way- <i>Positive, Passionate, and Professional.</i></li><li>
Deliver exceptional customer service.</li><li>
Prepare detailed work orders and supporting documents for every order.</li><li>
Dispatch technicians promptly and provide ongoing scheduling services.</li><li>
Utilize Service Titan to manage and monitor customer relationships.</li><li>
Manage the scheduling of the different departments, assigning technicians based on availability, location, and job requirements for optimal efficiency.</li><li>
Ensure adequate supplies and materials by creating and maintaining purchase orders.</li><li>
Provide clients with comprehensive warranty information and process all warranties promptly.</li><li>
Make sure that permits are pulled and closed promptly.</li><li>
Contribute to accounts payable/receivable activities and provide the necessary documentation.</li><li>
Generate weekly status reports tracking work orders, estimates, inquiries, etc.</li><li>
File, scan, and other office tasks as required.</li><br>
<li>
Outbound calling to our customer database to schedule appointments</li><li>
Follow up satisfaction calls to our completed jobs</li><li>
Participate in training so that you grow and develop as a professional.</li><li>
Maintain communication with dispatch and your manager.</li><li>
Ability to stay calm in high-stress situations and keep a professional, calm demeanor</li><li>
Conveys a positive impression of the company while establishing and building long-term customer relationships</li><li>
Communicates effectively and collaborates with all internal departments to satisfy customer needs</li><li>
Contributes to the department and company's success by meeting and exceeding all performance objectives</li><li>
Maintains proficiency of performance by staying current on all updates processes and changes</li><li>
Proactively identify areas for process change to improve customer-handling procedures</li><li>
Train incoming new hires</li><li>
Generate internal reports</li><li>
Attend daily huddle meetings</li><li>
Provide cancellation reports to manager.</li><li>
Job scrubbing</li><li>
Online bookings</li><li>
Update technician job order</li></ul><p><b>
Qualifications:</b></p><ul><li>
1-2 years of Home Service Dispatching Experience required.</li><li>
Ability to multi-task with a high level of accuracy and attention to detail and prioritization</li><li>
Strong communication skills, written and verbal.</li><li>
Proficient with Microsoft Suite including Word, PowerPoint, Excel, and Outlook</li><li>
Prior customer service experience is a PLUS!!!</li><li>
High School Diploma or GED equivalent.</li><li>
Computer Skills (Microsoft Office).</li></ul><p><b>
Experience/ Education:</b></p><ul><li>
High School Diploma or equivalent required, associates and college degrees preferred.</li></ul><p><b>
Compensation:</b></p><ul><li>
$24- $26 per hour.</li></ul><p><b>
Benefits:</b></p><ul><li>
Competitive Dental, Vision, and Healthcare Plans</li><li>
401(k) matching</li><li>
Short-Term and Long-Term Disability</li><li>
Life Insurance</li><li>
PTO</li><li>
Paid Holidays</li><li>
Employee Assistance Program (EAP)</li></ul><p><i>
Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.</i></p><p><b><i>
EOE</i></b></p></div>

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