order entry representative

KC Hawaii

<p><b>Job Title: Customer Service Representative (Order Processing)</b></p><p><b>Location:</b></p><p>Kāneʻohe, Hawaii (In-Person)<br/><i>This is not a remote role. Applicants must currently live on Oʻahu or be willing to relocate before starting.</i></p><p><b>About KC Company Ltd.</b></p><p>Locally owned wholesale distributor supplying Hawaiian gifts and souvenirs to retailers worldwide since 1998.</p><p><b>About the Role</b></p><p>We&rsquo;re looking for a reliable and professional Customer Service Representative to support our daily order operations.</p><p>This role is customer-facing and fast-paced, combining phone support, order processing, and general office coordination. You&rsquo;ll be a key point of contact for customers while ensuring orders are handled accurately and efficiently.</p><p>This is a great fit for someone who enjoys working with people, staying organized, and managing multiple tasks throughout the day.</p><p><b>Schedule</b></p><ul><li>Monday&ndash;Friday</li><li>Between 7:30 AM &ndash; 4:00 PM</li><li><b>Full-time and Part-time opportunities available</b></li></ul><p><b>What You&rsquo;ll Do</b></p><p><b>Customer Service (Primary Focus)</b></p><ul><li>Answer and route incoming calls in a professional and friendly manner</li><li>Assist customers with questions, orders, and general inquiries</li><li>Provide front-desk support for walk-in customers</li><li>Monitor and respond to shared email inboxes</li></ul><p><b>Order Processing</b></p><ul><li>Enter and process customer orders accurately</li><li>Update order details, product information, and customer records</li><li>Assist with account-related requests and follow-ups</li></ul><p><b>Office &amp; Administrative Support</b></p><ul><li>Perform data entry, filing, and basic bookkeeping tasks</li><li>Generate reports and assist with documentation</li><li>Help maintain office organization and daily operations</li></ul><p><b>What We&rsquo;re Looking For (Must-Have)</b></p><ul><li>Strong reliability and professionalism (front-facing role)</li><li>1+ year of customer service, office, or administrative experience</li><li>Excellent communication skills (phone, email, in-person)</li><li>High attention to detail and accuracy</li><li>Ability to multitask and stay organized in a busy environment</li><li>Proficiency in Microsoft Office (Excel, Word, Outlook)</li><li>Experience with QuickBooks</li><li>Positive, team-oriented attitude</li></ul><p><b>Preferred (Nice-to-Have)</b></p><ul><li>2+ years of customer service or office experience</li><li>Experience with order entry or order processing systems</li><li>Strong problem-solving skills and customer-first mindset</li></ul><p><b>Work Style Fit (Important)</b></p><p>This role is best for someone who:</p><ul><li>Enjoys constant interaction (calls, emails, walk-ins)</li><li>Can handle interruptions and shift priorities quickly</li><li>Is comfortable balancing customer service + admin tasks</li><li>Takes ownership and follows through on tasks</li></ul><p><b>Physical Requirements</b></p><ul><li>Primarily desk-based work</li><li>Occasional walking, reaching, and light lifting (up to 15 -25 lbs)</li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li><b>$17.00 &ndash; $18.00 per hour</b> (based on experience)</li><li>Medical, Dental, and Vision insurance</li><li>Short-term &amp; Long-term Disability</li><li>Paid Holidays + Paid Time Off (PTO)</li><li>Parental leave and supplemental disability benefits</li><li>Potential for performance-based incentives/bonuses</li></ul><p><b>Important Notes (Read Before Applying)</b></p><ul><li>This is an <b>on-site, in-office role (not remote)</b></li><li>Requires frequent <b>customer interaction (phone + in-person)</b></li><li>Must be comfortable <b>balancing multiple responsibilities throughout the day</b></li></ul><p><b>How to Apply</b></p><p><i>Resumes are required for consideration.</i></p><p><b>Equal Opportunity Employer</b></p><p>KC Company Ltd. is an equal opportunity employer. If you require accommodation during the application process, please contact <b>aloha@kchawaii.com</b>.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $17.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Are you interested in the Part-Time position, Full-Time position, or open to both positions?</li></ul><p>Ability to Commute:</p><ul><li>Kaneohe, HI 96744 (Preferred)</li></ul><p>Work Location: In person</p>

Customer Service Representative (Order Processing)

Polaris Pharmacy Services

<div><p><b>WHO WE ARE</b><br>
At Polaris Pharmacy Services, we&rsquo;re more than a pharmacy &mdash; we&rsquo;re a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we&rsquo;re raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.</p><p>
Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job &mdash; we provide competitive pay, robust benefits, and genuine opportunities for career advancement.</p><p>
If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.</p><h1 class="jobSectionHeader"><b>
Job Summary:</b></h1><p>
The Order Entry Technician is responsible for entering prescriptions and refills into the pharmacy system with both speed and accuracy. These technicians must be responsive and courteous when addressing customer needs. Successful technicians are dedicated to meeting the expectations and requirements of internal and external customers, understanding customer information, and using it to improve the products and services they deliver. Their responsibilities include entering new and refill prescriptions, resolving customer questions and requests, contributing to continuous improvement, complying with safety policies, and adhering to applicable government regulations, including HIPPA.</p><p><b>
SCHEDULE: 3:30pm - 12:00am with rotating weekends
</b></p><p><b>Duties/Responsibilities:</b></p><ul><li>
Enter new and refill prescriptions into the pharmacy system.</li><li>
Address and respond to customer inquiries and requests.</li><li>
Actively contribute to the evaluation and continuous improvement of client services, policies, and procedures.</li><li>
Comply with government and department policies regarding safety, attendance, and dress code.</li><li>
Follow all applicable government regulations, including HIPPA.</li><li>
Ensure safety policy and procedures are consistently adhered to and practiced.</li><li>
Other duties as assigned; Job duties may vary depending on business needs.
</li></ul><p><b>QUALIFICATIONS/COMPETENCIES:</b></p><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>
</p><h2 class="jobSectionHeader"><b>Required Skills/Abilities:
</b></h2><ul><li>Knowledge of brand name/generic medications</li><li>
Experience with alpha-numeric data entry.</li><li>
Must have a basic understanding and ability to read and correct key prescriptions.</li><li>
Basic math computation skills</li><li>
Knowledge of SIG codes</li><li>
Proficient in Microsoft Excel, Word, and Outlook required.</li><li>
Able to read, write, speak, and understand the English language.</li><li>
Able to work at a moderate speed.
</li><li>Good organization/Attention to detail</li></ul><p>
</p><p><b>EDUCATION and/or EXPERIENCE:
</b></p><ul><li>High School diploma or equivalent required</li><li>
Pharmacy technician licenses/certifications required by state regulations and state of practice.
</li><li>Minimum of one (1) year working as a pharmacy technician (long-term care pharmacy preferred)</li></ul><p>
</p><p><b>PHYSICAL DEMANDS</b></p><p>
The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:</p><ul><li>
May sit or stand seven (7) to ten (10) hours per day</li><li>
The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, walk</li><li>
May be necessary to work extended hours as needed</li><li>
May lift and/or move up to 30 pounds</li><li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role</li></ul><p>
</p><p><b>HOLIDAY &amp; PTO POLICY</b></p><ul><li>
Paid holidays are provided annually, with 6 days offered each year, along with 5 sick days.</li><li>
Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.</li><li>
Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.</li></ul><p>
Please note, because we are a pharmacy most of our locations are open 24-hours a day, 7 days a week and therefore schedules may change as determined by the needs of the business.</p><p>
</p><p><b>BENEFITS for full time Employees</b></p><ul><li>
Medical, Dental, and Vision insurance</li><li>
401 (k) (available for Part Time &amp; Full Time EEs)</li><li>
Company Paid Life insurance</li><li>
Short-term and Long-term disability insurance</li><li>
Tuition reimbursement</li><li>
Personal Time Off (PTO)</li><li>
Competitive pay with annual performance reviews and merit-based raises</li><li>
Career growth potential</li><li>
Annual on-site voluntary Flu Vaccines</li><li>
Employee referral bonus program</li></ul></div><p></p>

Order Entry Technician - 2nd Shift

Motive

<div><div><p><b>Who we are:</b></p>
<p>
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.</p>
<p>
Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.</p>
<p>
Visit gomotive.com to learn more.</p></div><div><div>
<p><b>
About the Role:</b></p>
<p>
As an <b>Order Management Specialist, Returns</b>, you will be given an opportunity to utilize your expertise here in Motive. You will be helping our Operations department with Sales order completion, Order Form generation,Churn Management, Modifications and everything which is relevant to processing inbound and outbound shipments along with it&rsquo;s SFDC representation Challenging legacy policies and procedures that complicate quote, order, invoice, credit, commissions, and revenue processing, understanding the flexibility for change, and formulating creative solutions or work-around based on that analysis.</p>
<p><b>
What You'll Do:</b></p>
<ul>
<li>Process customer replacement requests, ensuring accurate entry and tracking in the system.</li>
<li>Provide clear instructions to customer support &amp; customer success on return procedures, shipping requirements, and refund or replacement options.</li>
<li>Working on returns cases</li>
<li>Sales Order creation for additional hardware</li>
<li>Churn processing/management</li>
<li>Help Sales and Fulfilment teams through quote to cash process</li>
<li>Working on Salesforce and Zuora</li>
<li>Creating Shipping Label</li>
<li>Churn processing management</li>
<li>Handling Account reconciliations</li>
<li>Guiding stakeholders on returning equipments</li>
</ul>
<p><b>What We're Looking For:</b></p>
<ul>
<li>Technical Acumen with understanding of customer delivery process</li>
<li>Good stakeholder communications</li>
<li>Strong analytical skills with numbers</li>
<li>Proficient with deadlines &amp; time sensitive work</li>
<li>Strong Business Communication Skills in English.</li>
<li>Internship work experience, preferably in an Operations environment.</li>
<li>Proficient experience with Microsoft Excel and Word.</li>
<li>Knowledge and experience of CRM systems, preferably Salesforce will be a plus.</li>
<li>Very organized, meticulous, and detailed in entering information</li>
<li>Ability to effectively prioritize and multi-task in high volume workload situations</li>
<li>Ability to be consistent with quality over a long period of working hours especially Month &amp; Quarter end.</li>
</ul>
</div></div><div><p><i>Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.</i></p>
<p><i>
Please review our Candidate Privacy Notice </i><i>here</i><i>.</i></p>
<p><i>
UK Candidate Privacy Notice </i><i>here</i><i>.</i></p>
<p><i>
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. </i><i>It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</i></p></div></div>

Order Management Specialist, Returns

Turning Point Brands Inc.

<div><p><b>Who we Are:</b></p>
<p>Turning Point Brands, Inc. (NYSE: TPB) is a leading manufacturer, marketer, and distributor of branded consumer products with active ingredients. We sell a wide range of products exclusively to adult consumers, from our iconic brands to our next generation products to fulfill evolving consumer preferences. Our three focus segments are led by our core, proprietary brands including Zig-Zag&reg; (rolling papers and wraps), Stoker&rsquo;s&reg; (looseleaf chew and moist snuff) along with our distribution platforms in NewGen. Our products are sold in over 215,000 retail outlets in North America and through our e-commerce platforms. Our businesses generate solid cash flow which we use to finance acquisitions, increase brand support, expand our distribution infrastructure, and strengthen our capital position.</p>
<p><b>Let&rsquo;s Build Great Experiences Together!</b></p>
<p>As a team of ambitious individuals, we strive to be the best at what we do. We have an entrepreneurial and creative approach to get the job done. Do you have a great attitude about life? Are you a great communicator with the ability to learn? Do you have tenacity, grit and are unafraid to fail? If you answered yes to these questions, we want you on our team!</p>
<p><b>About the job</b></p>
<p>The Order Entry Specialist provides quality customer service to direct accounts by processing orders and providing support and resolution to internal and external customers. This position is responsible for maintaining a positive working relationship with customers. No travel is required. This position has no management responsibilities and reports to the Manager, Order Entry. The normal shift is 40 hours per week in the office with periodic extended hours as needed. This position may be assigned other duties as determined by the Supervisor.</p>
<p><b>Essential Functions</b></p>
<ul><li>Processes orders via telephone, fax, EDI, and/or e-mail; provides information, support and resolution to both internal and external customers.</li>
<li>Places outbound calls to direct and indirect customers.</li>
<li>Responds and resolves customer complaints and/or concerns regarding tracking shipments and processing product returns.</li>
<li>Processes saleable and non-saleable returns, credit payment requests and other documentation to assist the sales team and customers accordingly.</li>
</ul>
<p><b>Minimum Qualifications</b></p>
<ul><li>High school diploma or general education degree.</li>
<li>Computer literate with keyboarding skills and intermediate skills in Windows, Word, and Excel and the ability to learn Microsoft web-based applications required.</li>
<li>Ability to work through difficult situations and respond promptly to customer needs.</li>
<li>Strong interpersonal skills, including the ability to resolve conflict and maintain confidentiality.</li>
<li>Good oral and written communication.</li>
<li>General awareness knowledge of the ISO9001 Quality Management System requirements, company Quality Policy and your contributions to the effectiveness of the QMS.</li>
<li>Responsible for being knowledgeable of and acting in strict accordance with the requirements of all relevant laws, regulations, and Company policies, including, among other areas, Food and Drug Administration regulations.</li>
</ul>
<p><b>Preferred Qualifications</b></p>
<p>Three (3) to five (5) years of experience in customer service and/or a call center environment preferred</p>
<p><b>Let&rsquo;s talk money and perks!</b></p>
<p>Turning Point Brands offer a competitive salary and annual benefits.</p>
<ul><li>12 Paid Holidays</li>
<li>PTO (Paid Time Off)</li>
<li>401K with company match</li>
<li>Medical, Dental, Vision Insurance</li>
<li>Short Term Disability Insurance</li>
<li>Basic Life Insurance</li>
<li>Tuition Assistance</li>
<li>DailyPay</li>
</ul>
<p>Turning Point Brands is an equal opportunity employer. We hire qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected classes.</p>
<p>BE AWARE OF FRAUD: When applying for a job at Turning Point Brands (TPB) you will be contacted via correspondence through our official job portal with a clrco.com e-mail address; direct phone call from a member of the TPB team; or direct e-mail with a tpbi.com e-mail address. TPB does not request payments for interviews or at any other point during the hiring process. TPB will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver&rsquo;s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.</p></div>

Order Entry Specialist

Tru North Heating and Air, Inc

<p><b>Job Summary</b><br/>We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional support to our customers, ensuring their inquiries and concerns are addressed promptly and effectively. The ideal candidate will possess strong communication skills, enabling them to assist a diverse clientele.</p><p><b>Duties</b></p><ul><li>Respond to customer inquiries via phone, email, or chat in a professional and courteous manner.</li><li>Provide accurate information regarding products and services to enhance customer satisfaction.</li><li>Handle cash transactions and maintain accurate records of sales and payments.</li><li>Analyze customer needs and offer appropriate solutions or alternatives.</li><li>Assist with order processing, returns, and exchanges while ensuring compliance with company policies.</li><li>Collaborate with team members to improve customer service processes and resolve issues efficiently.</li><li>Maintain an organized office environment to facilitate smooth operations.</li></ul><p><b>Qualifications</b></p><ul><li>Excellent verbal and written communication skills.</li><li>Previous experience in HVAC is preferred.</li><li>Strong typing skills with attention to detail for accurate data entry.</li><li>Experience with payment processing software.</li><li>Ability to analyze customer issues effectively and provide timely resolutions.</li><li>Proficient in using office software applications and customer relationship management (CRM) tools.</li><li>A positive attitude, strong work ethic, and willingness to learn are essential for success in this role.</li></ul><p>Join our team as a Customer Service Representative where you can make a difference by delivering outstanding service to our valued customers!</p><p>Job Type: Full-time</p><p>Pay: $17.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Shift:</p><ul><li>Day shift</li></ul><p>Experience:</p><ul><li>Data entry: 1 year (Required)</li></ul><p>Ability to Commute:</p><ul><li>Downingtown, PA 19335 (Preferred)</li></ul><p>Work Location: Hybrid remote in Downingtown, PA 19335</p>

CSR - Customer Service Representative

Symbria

<div>Overview:
<div></div><div>
Symbria is looking for a <b>Remote Pharmacy Admissions EMAR Services Technician </b>to join our growing team in <b>Woodridge</b>,<b> IL</b>!</div><div></div><div><b><br>
POSITION SUMMARY:</b><br>
The primary purpose of the Admissions EMAR Services Technician role is to input computer data entry of medications and medical records into client&rsquo;s Electronic Medical Records (EMR) System.</div><div></div><div><b><br>
WORK SCHEDULE:</b></div><ul><li>
1:30 PM-10:00 PM Mon-Fri with rotating weekends.</li><li>
The weekend rotation is: Saturday 12pm-7pm and Sunday 1pm-5pm, with one day off during the week (1-2 weekends per month).</li></ul>
Responsibilities:
<div><b>
FUNCTIONS AND RESPONSIBILITIES:</b><br>
<br>
<ul><li>Enter all medication orders and medical records into the client computer system accurately and timely as per facility specific Remote Data Entry training sheets.</li><li>Process all medication and ancillary orders at a minimum productivity standard as follows:</li></ul>
 o Length of employment - zero to three months: No minimum requirement &ndash; focus on data entry skills, order sorting and typing medication only admissions (see facility specific cheat sheet).<br>
 o Length of employment - four to six months: Minimum of 2 admission processing points per hour &ndash; focus on data entry and medical records entry skills while increasing speed and accuracy. *Admission Processing Points are the point value assigned to each facility according to average time spent to process that facilities&rsquo; orders.<br>
 o Length of employment - six months and beyond: Minimum of 3 admission processing points per hour &ndash; should be fluent in all aspects of Remote Data Entry and be able to assist in training of new employees. *Admission Processing Points are the point value assigned to each facility according to average time spent to process that facilities&rsquo; orders.<br>
<ul><li>Contact client for verification of orders as needed and document correspondence and follow up in the system.</li><li>Prioritize order entry of admissions according to patient arrival time into the community.</li><li>Perform reconciliation of skilled nursing community EMR orders against pharmacy order entry as assigned.</li><li>Report pharmacy medication errors or order entry discrepancies to supervisor.</li><li>Work collaboratively with other team members and supervisor to ensure that best-practices are shared.</li><li>May assist with research of lost or missing orders per internal department request.</li><li>Answer incoming calls promptly and provide high standard of customer services to the client.</li><li>Fill out and complete the admission tracking spreadsheet and turn in to supervisor on the 15th and last day of each month, or as assigned.</li><li>May provide backup support to other pharmacy groups based on business needs or production levels.</li><li>Use Microsoft Teams (instant messenger) and comply with standard requirements, including:</li></ul>
 o Communicate to the Data Operations group each time you are stepping away from your desk which includes, but not limited to, bathroom breaks, lunches, and at the beginning and end of each shift. Notify the group as soon as you return to work.</div>
Qualifications:
<div><b>
To perform this job successfully, the ability to perform each essential duty satisfactorily is necessary and the qualifications listed below are representative of the knowledge, skill, and/or ability required:</b><br>
<br>
<ul><li>High School diploma or general education degree (GED).</li><li>Pharmacy Technician License and Certification (CPhT) as per State requirements.</li><li>Medical records and data entry experience; minimum one year.</li><li>General computer knowledge including Microsoft Office: Word, Excel and Outlook.</li><li>Strong knowledge of pharmacy data entry and medical records ancillary orders (diet, lab, therapy, diagnosis, etc.) and brand/generic medications.</li><li>Excellent time and data management skills and ability to prioritize workload.</li><li>Excellent customer service, verbal and written communication skills.</li></ul></div><div></div><div><b><br>
Why work for us?</b></div><div></div><div><br>
At Symbria our employees act like owners &ndash; because we are owners! As one of the few 100% employee-owned healthcare providers, our focus remains on delivering best-in-class services within our Pharmacy, Rehabilitation and Well-Being operations, which allows our clients to improve the lives and well-being of their patients and residents. Our teams utilize insights and analytics to drive better health outcomes for our partnered post-acute and senior living communities while providing them with flexible service options.</div><div></div><div><br>
Symbria&rsquo;s Core Values drive the way we partner with those clients, their patients and residents and the way our diverse employee-owners work together:</div><div>
Integrity &ndash; Honest, Fairness and ethics</div><div>
Compassion &ndash; Commitment to serving seniors</div><div>
Stewardship &ndash; Maximizing mission and margin</div><div>
Innovation &ndash; Striving to enhance our value to your organization</div><div>
Teamwork &ndash; Working together unselfishly toward goals</div><div></div><div><br>
As an employee-owner, Symbria&rsquo;s success becomes your success. In addition, we provide:</div><ul><li>
Competitive pay, aligned with market guidelines</li><li>
Full Benefits Package, including very generous paid time off plans</li><li>
Professional liability coverage</li><li>
100% employer-funded ESOP retirement plan</li><li>
401(k) and Roth(k) plans</li><li>
Continuing education</li><li>
Credit union membership</li></ul><div><b><i>
A</i></b><b><i>ll applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.</i></b></div><div></div><div><i><br>
#LI-REMOTE</i></div></div>

Admission EMAR Services Technician II

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10000 order entry representative jobs Near Me

Customer Service Representative (Order Processing)

Order Entry Technician - 2nd Shift

Order Management Specialist, Returns

Order Entry Specialist

CSR - Customer Service Representative

Admission EMAR Services Technician II

Admission EMAR Services Technician II