order fulfillment coordinator

Color Atelier

Business Operations Coordinator (Spanish &amp; English fluency)Location: San Francisco, CAPosition: Full-time, In-PersonCompensation: $55,000 &ndash; $58,000 annually, DOE + benefitsHours of work and days: Monday to Friday, between 8 a.m. to 5 p.mCommute: Being based in San Francisco or having a reliable and reasonable commute is strongly preferred, as this is a full time, in person role with an 8:00 a.m. start.COLOR ATELIER is a paint and plaster company with showrooms in San Francisco, California, and Brooklyn, New York. Our mineral-based paints and plasters are among the finest architectural finishes available in the U.S., crafted with the highest-quality, eco-friendly ingredients for beautiful and durable applications.Our clients include architects, designers, contractors, homeowners, and design-savvy DIYers. We are a design-focused, creative team passionate about delivering exceptional products and service.We are seeking a highly organized, detail-oriented Business Operations Coordinator (Spanish &amp; English fluency required) to support and streamline daily operations at our San Francisco flagship showroom. This role plays a critical part in ensuring seamless shipping, receiving, showroom support, and order fulfillment across both our in-person and e-commerce channels.This is a hands on operations role with meaningful responsibility. You will be responsible for sorting and organizing orders, generating shipping labels, coordinating outbound shipments, and ensuring accurate and timely fulfillment. You will be entrusted with keeping operational workflows efficient and organized, a vital function within our growing company.You will collaborate closely with our Brooklyn team to maintain consistent processes across both coasts, troubleshoot order related issues, and support overall operational excellence. Fluency in Spanish is essential to support our Spanish speaking clientele and strengthen relationships within our community.This position is based at Color Atelier&rsquo;s flagship showroom in the heart of the vibrant Mission District, steps from BART, Muni, shops, and restaurants. The environment is creative, design-oriented, and collaborative. This role offers an excellent opportunity for professional growth within a dynamic, expanding company, ideal for someone eager to advance their career while contributing their expertise, energy, and creativity. High performers in this role will have opportunities for expanded responsibility and advancement as the company continues to grow.RESPONSIBILITIES<ul><li>Coordinate daily showroom operations, including sales activity, customer support, inventory flow, and in-store client experience.</li><li>Manage daily order workflow for both e-commerce and showroom sales, including organizing orders and generating shipping labels to ensure accurate and timely shipment.</li><li>Support Spanish speaking clients in the showroom and by phone as needed, ensuring clear, warm communication and a high quality experience.</li><li>Create and prepare custom color samples and materials for clients, designers, and trade partners to support sales and project decision-making.</li><li>Receive, inspect, and organize incoming inventory, maintaining accurate stock levels and ensuring timely restocking of showroom and back-of-house supplies.</li><li>Collaborate closely with the Brooklyn showroom and operations team to maintain consistent processes, troubleshoot order issues, and ensure smooth cross-location communication.</li><li>Support daily customer interactions, assisting clients with product questions, placing orders, and offering a polished and knowledgeable showroom experience.</li><li>Monitor operational workflows and identify opportunities for improvement, contributing to process efficiencies, fulfillment accuracy, and overall customer satisfaction.</li><li>Contribute to a collaborative, hands-on environment where no task is too small.</li></ul>QUALIFICATIONS<ul><li>Fluent in Spanish and English (verbal and written).</li><li>2 to 3 years of experience in operations, order fulfillment, e-commerce, or customer service.</li><li>Highly organized with exceptional attention to detail and follow-through.</li><li>Comfortable managing multiple tasks and deadlines in a fast-paced environment.</li><li>Proficiency with standard business software (inventory systems, spreadsheets, shipping platforms, online tools).</li><li>Willingness to develop in-depth product knowledge of Color Atelier finishes.</li><li>College degree preferred.</li></ul>Job description is subject to change, at which time your job responsibilities may change accordingly.To apply for this opportunity, please send your resume to careers@coloratelierpaint.com, with the subject line &quot;Business Operations Coordinator SF&rdquo;.Color Atelier is proud to be an Equal Opportunity Employer.Connect with Color Atelier:COMPANY PAGE: https://www.coloratelierpaint.com/INSTAGRAM: https://www.instagram.com/coloratelierJob Type: Full-timePay: $55,000.00 - $58,000.00 per yearBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul>Language:<ul><li>Spanish (Required)</li></ul>Location:<ul><li>San Francisco, CA 94110 (Required)</li></ul>Ability to Commute:<ul><li>San Francisco, CA 94110 (Required)</li></ul>Work Location: In person

Business Operations Coordinator (Spanish & English fluency)

إبراق | IBRAQ

<div>
 
 
 Primary Purpose:
 
 
 
 The E-commerce Coordinator is responsible for supporting and ensuring the smooth execution of daily online operations, from order processing to customer service follow up.
 
 
 This role will focus on managing post order activities, coordinating across departments, resolving order related issues, and maintaining accurate reporting and reconciliation processes.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Oversee the day-to-day operations of the online store.
 </li>
 <li>
 Collaborate with inventory and warehouse / demand teams to ensure stock levels.
 </li>
 <li>
 Implement inventory control practices to minimize stockouts or overstocking.
 </li>
 <li>
 Coordinate with shipping companies and courier to manage logistics and delivery performance.
 </li>
 <li>
 Monitor courier performance.
 </li>
 <li>
 Address issues related to shipping delays, lost packages, or complaints.
 </li>
 <li>
 Monitor customer feedback and address complaints promptly.
 </li>
 <li>
 Online Orders Reconciliation Process
 </li>
 <li>
 Customer service-related issues including delayed, missing, or damaged orders.
 </li>
 <li>
 Shipping Companies related issues
 </li>
 <li>
 Inventory level and sales orders monitoring
 </li>
 <li>
 Coordinate with Demand, finance team for online sales and invoices.
 </li>
 <li>
 Regularly prepare operational performance reports (daily, weekly, monthly and yearly).
 </li>
 <li>
 Prepare Finance reports and reconciliation coordinate
 </li>
 <li>
 Fetch order data from ecommerce platforms and Identify Discrepancies.
 </li>
 <li>
 Retrieve Warehouse &amp; Fulfillment Data
 </li>
 <li>
 Fetch Shipping/Delivery Data
 </li>
 <li>
 Identify Discrepancies in invoices and stock.
 </li>
 <li>
 Investigate &amp; Resolve Issues like mismatching and wrong deliveries.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree in E-commerce, Business Administration, Supply Chain Management, Logistics or Operations Management.
 
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Proven 2-3 years of experience in ecommerce operation, preferably in online retail business.
 </li>
 <li>
 Proficiency in Excel, OMS, WMS, ERP systems (Odoo, Oracle, Salla)
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 
 
 
 <ul>
 <li>
 Good communication and collaboration skills.
 </li>
 <li>
 Proficient in Microsoft office tools like Excel.
 </li>
 <li>
 Ability to work under pressure and meet deadlines.
 </li>
 <li>
 High attention to detail and ability to multitask.
 </li>
 <li>
 Good verbal and written communication in both Arabic and English.
 </li>
 </ul>
 
 
</div>

E - commerce Coordinator

C & F Enterprises

<div>At C&amp;F Enterprises Inc. we strive to learn, improve, and serve every day. From our customers to our employees, we have been a business partner of choice in our community for over 40 years. Representing many different brands, we are proud to offer home decor that can showcase your personal style in every room of your home. At C&amp;F Enterprises Inc. We are looking for individuals who enjoy a team-oriented environment, can demonstrate individual resourcefulness with an entrepreneurial spirit - the foundation of our success! We hope you will decide to join our family of dedicated employees.

Job Purpose

The Order Management Coordinator supports both warehouse operations and logistics administration by planning and releasing order waves and coordinating shipping activities. This role is responsible for daily review, planning and release of customer orders to ensure efficient workflows and on-time fulfillment. Oversees system-wide visibility, batch releases, and coordination with replenishment teams to maintain continuous operations. The position promotes the company&rsquo;s core values, fosters strong internal and external relationships, and assists with daily operational and administrative tasks to meet business and customer demands.

Duties &amp; Responsibilities
<ul>
<li>Plans, organizes, and releases order waves based on priority, shipping deadlines, and product availability.</li>
<li>Assigns and monitors wave times, staging locations, and pick assignments to maintain balanced workflow across warehouse teams.</li>
<li>Review and analyzes daily order volume within the system to prioritize workflow and ensure timely processing.</li>
<li>Coordinate with the replenishment team to ensure productivity aligns with wave releases.
</li><li>Maintain a comprehensive overview of open, pending, and released orders to prevent bottlenecks.</li>
<li>Monitors wave progress, identifies bottlenecks, and makes real-time workflow adjustments to maintain productivity.</li>
<li>Communicates daily workload priorities with warehouse supervisors, logistics teams, and inventory control.</li>
<li>Assists Sales team with order priorities and managing cancel dates for orders.
</li><li>Uses Warehouse Management Systems (WMS) and other software to manage waves and process documentation.
</li><li>Addresses allocation error and order-related discrepancies.
</li><li>Escalates workflow issues promptly to minimize operational disruption.
</li><li>Supports a safe and organized work environment and follows all safety practices.
</li><li>Maintains a focus on continuous learning and development for self and team.
</li><li>Demonstrates a commitment to C&amp;F Enterprises, Inc. core values.
</li><li>The position responsibilities outlined above are in no way to be construed as all encompassing.
</li><li>Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.</li>
</ul>
Competencies
<ul>
<li>Positive Energy Level</li>
<li>Customer Service</li>
<li>Organizational Skills</li>
<li>Team Player</li>
<li>Independence</li>
</ul>
Qualifications
<ul>
<li>A high school diploma and/or equivalent experience</li>
<li>Must have the ability to complete work assignments, which on occasion, extend past 5pm</li>
<li>Computer skills desired for operating warehouse management system (WMS)</li>
<li>1-2 years of warehouse experience, preferred</li>
<li>Must be able to interpret shipping information</li>
<li>Must have the ability to meet warehouse deadlines</li>
</ul>
Physical requirements
<ul>
<li>Sitting, Standing, Walking</li>
<li>Lifting: Raising or lowering an object from one level to another (includes upward pulling)</li>
<li>Good eye-hand coordination and sense of balance</li>
<li>Exposure to varied temperatures within warehouse environment</li>
<li>Work inside and outside; work around machinery with moving parts and vehicles</li>
<li>Carrying, pushing, pulling boxes and items; up to 75-100 lbs, at times.</li></ul> 


All applicants are required to successfully complete a background check and drug screening as part of the pre-employment process. Applicants must be authorized to work in the United States at the time of application and must not require sponsorship now or in the future.

C&amp;F Enterprises, Inc. is an equal opportunity employer. We are committed to recruiting, hiring, and promoting qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. If you are an individual with a disability and require a reasonable accommodation during the recruitment process, please contact hr@cnfei.com.

*No Recruiters/Agencies Please*

**No Relocation assistance provided**</div>

Order Management Coordinator

Fortanix

<div>
 Fortanix is a dynamic start-up solving some of the world's most demanding data protection challenges for companies and governments around the world. Our disruptive technology maintains data privacy across its entire lifecycle -- at rest, in motion, and in use across any enterprise IT infrastructure -- public cloud, on-premises, hybrid cloud, and SaaS.
 
 
 This position requires a mixture of excellent project management, problem solving and customer service skills. The ideal candidate will be comfortable interacting with customers at all levels, working with Fortanix engineering, sales and finance teams and driving internal process improvements.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide customer service, customer setup, and onboarding
 </li>
 <li>
 Handle customer service tickets to ensure requests are recorded, tracked, and resolved in a timely manner
 </li>
 <li>
 Review purchase order and quote, responsible for order fulfillment and RMA process, execute international and domestic shipping
 </li>
 <li>
 Provision SaaS account
 </li>
 <li>
 Create documentation to standardize processes
 </li>
 <li>
 Build a positive customer experience by working closely with Sales, Marketing, Product Development and Customer Success
 </li>
 <li>
 Provide on-call after-hours support on an as-needed basis
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 You are someone who:
 
 
 <ul>
 <li>
 Pays attention to detail
 </li>
 <li>
 Is extremely responsive and able to get back to customers in minutes in most cases
 </li>
 <li>
 Can work independently, while also being an effective member of a team
 </li>
 <li>
 Knows how to collect, create, and track support tickets
 </li>
 <li>
 Keeps a track of new requests coming from customers
 </li>
 <li>
 Stay current with the latest tools and methodologies
 
 
 </li>
 </ul>
 You have:
 
 
 <ul>
 <li>
 Hands-on 5+ years of recent Customer Service experience preferable in hi-tech
 </li>
 <li>
 BS in Engineer, Finance or equivalent
 </li>
 <li>
 Knowledge of Incoterms, logistic experience including international shipping
 </li>
 <li>
 Nice to have order fulfillment and RMA experience
 </li>
 <li>
 Proficient in Excel with basic Skills, manipulate, analyze, and visualize data through formulas, PivotTables
 </li>
 <li>
 Excellent English language communication skills, both verbal and written
 </li>
 <li>
 Highly organized with an acute attention for details
 </li>
 <li>
 Ability to work in a highly fast paced, rapid growth environment
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Top range of market compensation
 </li>
 <li>
 A friendly culture that brings the best out of everybody
 </li>
 <li>
 Mediclaim Insurance - Employees and their eligible dependents including dental coverage
 </li>
 <li>
 Personal Accident Insurance
 </li>
 <li>
 Internet Reimbursement
 </li>
 </ul>
</div>

Customer Service - Order Fulfillment

PepsiCo

<div>Overview:
<div>
The Order Management Sr. Associate ensures accurate and timely processing of customer orders within a global operations environment. The role supports seamless order flow, leverages automation tools, and contributes to operational efficiency through attention to detail and data-driven practices, including ad-hoc and business need and Market conditions.</div>
Responsibilities:
<ul><li>Process and validate customer orders accurately and on time.</li><li>
Monitor order flow and resolve discrepancies promptly.</li><li>
Collaborate with cross-functional teams to ensure smooth order fulfillment.</li><li>
Utilize order management systems and automation tools to maintain efficiency.</li><li>
Support continuous improvement initiatives to enhance accuracy and speed.</li><li>
Provide timely updates and communicate effectively with internal stakeholders.</li></ul>
Qualifications:
<ul><li>Excellent spoken and written French language knowledge</li><li>
University degree</li><li>
Previous exposure to similar role is a plus</li><li>
Highly effective customer service skills to build and maintain very good working relationships with internal and external customers.</li><li>
Excellent attention to detail with data entry and order processing experience.</li><li>
Proficient in IT technology with good knowledge of Microsoft Office Excel.</li><li>
Ideally good knowledge of order-take systems or SAP, or have the ability to learn and adapt to bespoke systems and processes.</li><li>
Excellent communication skills.</li><li>
Systematic, disciplined and analytical approach to problem solving.</li><li>
Demonstrate ability to work against daily deadlines with the ability to plan and prioritize own workload</li><li>
Displays responsible and ethical behavior towards customers, suppliers and others in the organization.</li><li>
0 years of experience in order management or related operations.</li><li>
Strong attention to detail and advanced Microsoft Excel skills (pivot tables, formulas, data analysis).</li><li>
Proficiency in Microsoft Office; Power BI experience preferred.</li><li>
Familiarity with ERP systems (SAP preferred).</li><li>
Strong communication skills and a proactive approach to problem-solving.</li></ul></div>

Order Management Senior Associate (French Speaker)

<div>
 
 Overview
 
 
 
 This role is responsible for supporting GBS Supply Chain team with general customer service administration, order management and order fulfilment and execution support. It will require a collaboration with all departments supporting SC in terms of solving daily order issues and implementing business actions. The vital link between retailers, our distribution network and wider Customer Services Team for day-to-day orders and delivery process &amp; ultimately to make sure our customers get the products &amp; service they need
 
 
 
 Responsibilities
 
 
 
 
 Order Management &amp; Order Fulfilment:
 
 
 
 <ul>
 <li>
 Process customer orders: EDI, Open text and manual, samples, LC, interco and export
 </li>
 <li>
 Deal with customer queries - Deliveries / shortages / CC / Transport / commercial / finance/ traffic planning / 3PL
 </li>
 <li>
 Failure management - re process, cancel and comms to customers, transport and CC
 </li>
 <li>
 Respond to issues/queries from a number of sources (Phone, emails 24/7 int and ext, Teams &amp; Zoom chats)
 </li>
 <li>
 End of day reports to make sure all orders are clean
 </li>
 <li>
 Book in deliveries through separate customer portals or phone customer Goods In or by emails then input into SAP
 </li>
 <li>
 Order cleansing
 </li>
 <li>
 Managing exceptions within our network - dealing with internal operational issues and advising our customers (Internal &amp; external)
 </li>
 <li>
 Training and on boarding of new associates
 
 
 </li>
 </ul>
 
 Manage returns and refusals:
 
 
 
 <ul>
 <li>
 Create return delivery and inform sending WH and 3PL about pick up order
 </li>
 <li>
 Align on issue resolution with customer
 </li>
 <li>
 Receive notification about return delivery from customer/sales (in rare cases &ndash; only large quantity errors, health issues, damages etc.)
 
 
 </li>
 </ul>
 
 Other activities:
 
 
 
 <ul>
 <li>
 Daily problem solving in order processing
 </li>
 <li>
 Coordination between departments (in person, by phone, zoom meetings, email)
 
 
 </li>
 </ul>
 
 People Responsibilities:
 
 
 
 <ul>
 <li>
 Support Customer Support team with all initiatives to improve GBS service offerings
 </li>
 <li>
 Support relationship management with key stakeholders within BU supply chain
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Excellent spoken and written English language knowledge
 </li>
 <li>
 University degree
 </li>
 <li>
 Previous exposure to similar role is a plus
 
 
 </li>
 </ul>
 
 Abilities:
 
 
 
 <ul>
 <li>
 Highly effective customer service skills to build and maintain very good working relationships with internal and external customers.
 </li>
 <li>
 Excellent attention to detail with data entry and order processing experience.
 </li>
 <li>
 Proficient in IT technology with good knowledge of Microsoft Office Excel.
 </li>
 <li>
 Ideally good knowledge of order-take systems or SAP, or have the ability to learn and adapt to bespoke systems and processes.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Systematic, disciplined and analytical approach to problem solving.
 </li>
 <li>
 Demonstrate ability to work against daily deadlines with the ability to plan and prioritise own workload.
 </li>
 <li>
 Displays responsible and ethical behavior towards customers, suppliers and others in the organization.
 </li>
 </ul>
</div>

Order Management Senior Associate

Beckman Coulter Diagnostics

<div>Wondering what&rsquo;s within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you&rsquo;ll see that for more than 80 years we&rsquo;ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We&rsquo;re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you&rsquo;ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, andtry new things with the support you need to be successful.Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we&rsquo;re working at the pace of change to improve patient lives with diagnostic tools that address the world&rsquo;s biggest health challenges.
In this role, you will have the opportunity to<ul><li>
Process purchase orders received from NUPCO, CPs and direct customers within the assigned territory.</li><li>
End to end order management from receipt of purchase order till arrival at customer site.</li><li>
Managing the order cycle which include system booking, sourcing, liaising with planners, coordinating with warehouse, splitting shipment by store mode and organizing the transportation with freight forwarders.</li><li>
Coordinate with planners on the ordering of stocks from external/internal warehouses to ensure timely availability and proper stocks allocation</li><li>
Arrange shipping documents as per customer requirement which include export documents, licenses, declarations, packing, shipping, and routing of product.</li><li>
Analyze Letters of Credit on receipt, advise customer if amendment is required and contact advising Bank if necessary.</li><li>
Prepare documentation in compliance with Letter of Credit, CAD, etc.</li><li>
Invoice in a timely manner in line with monthly forecast</li><li>
Drive Daily Management tools by reviewing current backlog and revenue recognition files</li><li>
Manage customers inquiries such as pricing, stock availability, delivery, order status and product information</li><li>
Prepare tender requirements and project quotations</li><li>
Liaise with different departments for credit standings and compliance updates</li><li>
Review existing operations procedure and identify possible areas for improvement</li><li>
Support commercial forecast accuracy by providing estimates throughout the period</li><li>
Attune ad hoc tasks as required by the commercial team and management</li><li>
Understand and comply to incoterms and export trade rules of different countries</li></ul>
The essential requirements of the job include:
<ul><li>Minimum 3 years&rsquo; experience in a Customer service/logistics role</li><li>
Good IT skills and experience in using Oracle or Similar ERP.</li><li>
Must be proficient with Microsoft Office Suite &ndash; i.e. Outlook, Excel, &amp; Word</li><li>
Fluent in English &amp; Arabic written and spoken</li><li>
Knowledge of supply chain that include drop ship models, export, transportation, and export terminology.</li></ul>
When you join us, you&rsquo;ll also be joining Danaher&rsquo;s global organization, where 80,000people wake up every day determined to help our customers win. As an associate, you&rsquo;ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you&rsquo;ve ever wondered what&rsquo;s within you, there&rsquo;s no better time to find out.
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.</div>

Customer Support Specialist (Order Fulfillment)

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