order fulfillment specialist

Russell Sigler Inc

<p><b>Join the Sigler family!</b></p><p>Russell Sigler Inc., headquartered in Tolleson, Arizona, has been an independent distributor of industry-leading Carrier products for over 50 years throughout the Southwestern US. In 2012, Sigler received the ACE award for the fastest growing privately owned business in Arizona. In 2010, in a joint venture with Carrier Air Conditioning, Sigler acquired the California territory making Sigler one of the largest HVAC distributors in the world.</p><p>Sigler employees have the choice of many benefit options, including Medical, Vision, Dental, Life insurance, Long and Short Term Disability, Long Term Care, Critical Illness and Accident insurance. Additional benefits include a Health Savings Account (HSA), Employee Assistance Program (EAP), 401(k), Profit Sharing, 401(k) Matching, Pet Insurance, Legal Shield/Prepaid Legal, paid vacation, sick leave and holidays.</p><p><b>Position Summary: </b>The Order Fulfillment Specialist isresponsible for entering all commercial orders into the company ordering platform (SAGE).</p><p><b>Key Duties and Responsibilities:</b></p><ul><li>Review and evaluate all documentation of order submission from sales</li><li>Ensure all proper approval and documentation per order entry policy; resolve discrepancies or missing documentation</li><li>Enter order into company ordering platform (SAGE) and work with appropriate department(s) to secure order</li><li>Monitor order status and timely communicate updates; respond accordingly to any change requests from sales</li><li>Maintain good communication with operations team, company&rsquo;s sales teams and management</li><li>Backup for other order fulfillment employee(s) when needed</li><li>Other assignments as requested by management</li></ul><p><b>Critical Knowledge and Skills:</b></p><ul><li>Accuracy, analytical skills and attention to detail are required</li><li>Excellent interpersonal, organizational, oral and written communication skills</li><li>Proficiency in Microsoft Word, Excel and Outlook</li><li>Good judgment and planning skills</li><li>Interact with all levels of management</li><li>Team player, co-operative, proactive and fast learner</li><li>Multi-task and work independently to prioritize and perform tasks efficiently even when under pressure or time constraint</li><li>Follow tasks through to completion</li><li>Type 45 wpm per minute</li><li>Work in a constant state of alertness and in a professional manner</li></ul><p><b>Education and Experience:</b></p><ul><li>High School Diploma or equivalent</li><li>Prior HVAC knowledge and plan reading experience preferred but not required</li><li>Prior knowledge of SAGE X3 preferred but not required</li></ul><p>** Russell Sigler, Inc. (Sigler) is an equal opportunity employer. All applicants will be considered for employment based on merit, qualifications, and business need **</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Experience:</p><ul><li>HVAC: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Order Fulfillment Specialist

IT Verticals Inc

<p><b>We are hiring Order Fulfillment - Executive</b></p><p><b>Job Details</b></p><p>Functional Area: Business Operations / Fulfillment</p><p>Job Type: Permanent</p><p>Shift: On rotation Evening &amp; Night</p><p>Education Level: Bachelors (Desired)</p><p>Experience required: 2 to 3 years</p><p>Job Location: Gulshan E Iqbal, Block 10 A</p><p><b>Job Summary</b></p><p>We have an excellent opportunity for e-Commerce experienced professional, who is goal oriented, result driven and highly motivated individual, to work in our Customers order processing and Order Fulfillment team in Business Operations department.</p><p><b>Job Description</b></p><p>Responsibility includes but not limited to, manage and execute Customer Order Fulfillment process, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Track, document and handle all issues arising from supplier end, to inventory status, to shipment issues and to customer delivery. Follow the instructions and pre-established guidelines to perform the functions of the job, and works under immediate supervision and reports to the manager.</p><p>-&gt;Manage Customer Order Processing and Fulfillment.</p><p>-&gt;Manage Return/Replacement process of orders.</p><p>-&gt;Manage and process international orders.</p><p>-&gt;Make sure that Shipment tracking are properly updated and no order is pending without a justification.</p><p>-&gt; Work with suppliers to process and shipment of orders most cost effective method and efficiently.</p><p>-&gt;Works with the suppliers and other venders to assess supply time lines based on workloads and inventory levels.</p><p>-&gt;Responsible for Purchase price analysis and perform price comparison, to communicate and get best price/minimum price match from suppliers (track credits).</p><p>-&gt;Pro-actively seeks out ways to exceed client expectations.</p><p>-&gt;Works closely with line manager to ensure that current and future suppliers are identified and customer needs are addressed.</p><p>-&gt;Performs other duties, as assigned.</p><p>Skills Required</p><p>-&gt;2 to 3 years of Order Fulfillment experience in a high volume e-Commerce online store and/or e-Marketplace such as Amazon, eBay, Walmart etc.</p><p>-&gt;Experience in Order Fulfillment processing, merchandise return process.</p><p>-&gt;Have experience in working with shipment companies such as (UPS, USPS).</p><p>-&gt;Must have prior experience with computer business applications commonly used in e-Commerce business.</p><p>-&gt;Candidate must have good command over written and spoken English.</p><p>Plus Skills</p><p>-&gt;Experience with e-Commerce business platform.</p><p>share your resume at: hr@itverticals.com</p><p>Work Location: In person</p>

Order Fulfillment Executive

TMF Plastics

<p><b>Company Overview</b><br/>From pool toys to backyard games, Water Sports, LLC has everything you need to make the most of your days spent in the sun. Founded in 1991 with the original Stream Machine water launcher, the Stream Machine pool &amp; beach line now features a wide assortment of products including water guns, sand toys, balloon launchers, tubes and more. Regardless of where your activities take you, you can rely on Water Sports, LLC to release fun and interactive products for the entire family! As an employee-owned organization, we foster a collaborative environment that encourages growth, innovation, and excellence in everything we do.</p><p><b>Job Overview</b><br/>Water Sports is seeking a motivated, detail-oriented team member to step into the role of Order Fulfillment Coordinator. This position plays a critical role in ensuring customer orders are processed accurately and shipped on time. The Fulfillment Coordinator supports the full order process &mdash; from order entry and release through picking, packing, and shipping &mdash; while maintaining high standards of quality, efficiency, and teamwork.</p><p><b>Responsibilities</b></p><ul><li>Coordinate and participate in daily picking, packing, and shipping activities</li><li>Monitor and perform cycle counts of inventory</li><li>Ensure order accuracy and on-time delivery</li><li>Track shipments and resolve fulfillment issues</li><li>Communicate with warehouse staff and internal departments</li><li>Cross-train to support order entry to order release processes</li></ul><p><b>Qualifications and Skills</b></p><ul><li>High School Diploma necessary / College Degree preferred</li><li>1-2 years&rsquo; experience in customer service</li><li>Proven experience in warehouse distribution, shipping &amp; receiving, or materials handling roles</li><li>Proficient in Microsoft Office</li><li>Attention to Detail</li><li>Data Entry</li><li>Ability to meet deadlines in fast paced environment</li></ul><p>Pay: $15.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Order Fulfillment Coordinator

Verkada

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
 <br/>
 <br/>
 Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The Verkada Team is seeking a Fulfillment Specialist to join our Fulfillment team remotely! We are looking for a self-starter to support our global Operations and Sales teams. This opportunity requires an experienced individual with excellent problem-solving abilities, high attention to detail, and a can-do attitude!
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Communicate order and return status updates to customers and internal stakeholders via email, phone, and in person.
  </li>
  <li>
   Process incoming orders, validate purchase order contents are accurate, and engage with our warehouses to ensure timely dispatch.
  </li>
  <li>
   Process incoming returns from our customers and the warehouse. This includes receiving, categorizing, and initiating the refurbishment process.
  </li>
  <li>
   Work with the larger operations (Global Operations, Supply Chain) team to support inbound and outbound shipments, escalations and exceptions.
  </li>
  <li>
   Collaborate with Finance on various returns / orders issues.
  </li>
  <li>
   Take on other projects and tasks to help support Verkada operations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   +2 years minimum experience in a call center setting
  </li>
  <li>
   Email handling and order entry experience in high volume environment
  </li>
  <li>
   Proficient with both written and verbal communication (email and phone). Knowledge of email etiquette is required
  </li>
  <li>
   Ability to complete tasks and projects independently with minimal supervision, requiring self-discipline, self-motivation, and the ability to manage time effectively
  </li>
  <li>
   Strong attention to detail, comfortable working in a fast-paced startup environment, and a team player with a positive attitude
  </li>
  <li>
   Must be able to pass a customer service assessment
  </li>
  <li>
   NetSuite and Salesforce experience (not required, but a plus)
  </li>
  <li>
   Bachelor's Degree preferred
  </li>
  <li>
   Located in MST or CST timezone
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  US Employee Benefits
  <br/>
  <br/>
 </strong>
 Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
 <br/>
 <br/>
 <ul>
  <li>
   Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
  </li>
  <li>
   Nationwide medical, vision and dental coverage
  </li>
  <li>
   Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
  </li>
  <li>
   Expanded mental health support
  </li>
  <li>
   Paid parental leave policy &amp; fertility benefits
  </li>
  <li>
   Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
  </li>
  <li>
   Professional development stipend
  </li>
  <li>
   Fertility Stipend
  </li>
  <li>
   Wellness/fitness benefits
  </li>
  <li>
   Healthy lunches provided daily
  </li>
  <li>
   Commuter benefits
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Annual Pay Range
  <br/>
  <br/>
 </strong>
 At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
 <br/>
 <br/>
 Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
 <br/>
 <br/>
 Estimated Annual Pay Range
 <br/>
 <br/>
 $48,000&mdash;$53,000 USD
 <br/>
 <br/>
 <strong>
  Verkada Is An Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
 <br/>
 <br/>
 <em>
  Your application will be handled in accordance with our Candidate Privacy Policy.
 </em>
</div>


Fulfillment Specialist (Remote)

Motion

<div><p><b>SUMMARY:</b></p><p>
Under general supervision, the Corporate Fulfillment Analyst analyzes, monitors, and follows up on the Distribution Center / Fulfillment Center vendor purchase to pay processes. The Corporate Fulfillment Analyst&rsquo;s goal is to ensure Motion Industries has visibility to all orders in transit with timely receipts of orders; supporting the corporate supply chain goal of having the right inventory, in the right location, in the right quantity to create accessibility and profitability for the organization.</p><p></p><p><b>
JOB DUTIES</b></p><ul><li>
Confirms vendor receipt and estimated ship dates, monitors order status, follows up on late orders and proactively expedites orders.</li><li>
Builds relationships with strategic suppliers, monitors / reports on receipt of material, and improves order visibility for Motion Industries Distribution and Fulfillment Centers.</li><li>
Serves as the key contact for Motion&rsquo;s North American branches and sales offices by facilitating branch orders made through the DC / FC network.</li><li>
Identify opportunities for automation and process improvement by leveraging data to support decision making.</li><li>
Utilizes critical thinking and strong data analysis skills to ensure order fulfillment and visibility.</li><li>
Observes data patterns to identify opportunities for process optimization.</li></ul><p>
Monitors the order life cycle after order placement through receipt.</p><ul><li>
Leverages BI tools to execute order management and drive data accuracy.</li><li>
Maintains a customer-centric approach in communications to branches, sales offices, and vendors.</li><li>
Demonstrates creative problem solving and a continuous improvement mindset while actively participating in the process.</li><li>
Collaborates effectively in a team environment, but has high individual motivation.</li><li>
Performs other duties as assigned.</li></ul><p></p><p><b>
EDUCATION &amp; EXPERIENCE</b></p><ul><li>
Typically requires a Bachelor's degree in Business, Statistics, or Supply Chain or three (3) to five (5) years of equivalent experience.</li></ul><p></p><p><b>
KNOWLEDGE, SKILLS, ABILITIES</b></p><ul><li>
Excellent interpersonal, written, and verbal communication skills</li><li>
Advanced problem solving and critical analysis skills</li><li>
Data driven</li><li>
Strong time management skills and the ability to see a project through from conception to delivery</li><li>
Excellent customer service skills</li><li>
Advanced Excel skill required; knowledge of SQL preferred</li><li>
PowerPoint design knowledge</li><li>
Experience with data BI tools preferred (Tableau, Power BI, Qlik, etc.)</li><li>
Ability to understand and implement new processes quickly</li></ul><p></p><p><b>
PHYSICAL DEMANDS:</b></p><p><b>
LICENSES &amp; CERTIFICATIONS:</b> None required.</p><p><b>
SUPERVISORY RESPONSIBILITY:</b> No Supervisory Responsibility</p><p><b>
BUDGET RESPONSIBILITY:</b> No</p><p><b>
COMPANY INFORMATION:</b></p><p>
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay</p><p></p><p><i>
DISCLAIMER:</i></p><p>
This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.</p><ul><li>Ability to understand and implement new processes quickly</li></ul><p></p><p>
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!</p><p></p><p>
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.</p></div>

Corporate Fulfillment Analyst

adidas

<p></p><div><div><div><div><div><div><div><div><p>PURPOSE &amp; OVERALL RELEVANCE FOR THE ORGANIZATION:</p></div>
<div>
OBF teams are responsible for controlling and delivering the Order Book of the channels on a seasonal level where customer expectations are met on time and in full as well as all making sure the right product availability is achieved for successfully activating Brand related moments</div>
<div>
The role will ensure that the order book of<p>
TURKEY</p>
is delivered inline with the Service Level agreements in place to relevant sales points in right quantities and on time, provide Order Fulfillment analysis and support for the organization, be accountable for continuous process improvements for Order Fulfillment topics of delivering on time, availability, correct allocation and OTIF. The role will also own all relevant Campaigns within the region and coordinate all the necessary operations around campaigns with the relevant stakeholders.</div><br>
<div></div>
<div><p>
KEY RESPONSIBILITIES:</p></div><br>
<div></div>
<ul>
<li>Directs and coordinates the process covering planning, prioritization, order creation, pick &amp; pack and delivery of the products to customers and own retail.</li>
<li>Coordinating and following of deliveries of all sales channels.</li>
<li>Monitoring and reporting including proposals and recommendations for the management team.</li>
<li>Follow up the availability and order management- monitor the available products and elaborate availabilities.</li>
<li>Following the launch and campaigns products and inform the warehouse about the launch dates in order to deliver the articles on the right time.</li>
<li>Analyze the order book and collaborate across functional areas to achieve overall KPI: OTA-OTIF, RFC, Bad inventory.</li>
<li>Review and control the allocation status of the available articles in the system (SAP) and take the necessary actions if there&rsquo;s a problem to be solved.</li>
<li>Creating delivery notes for selected articles to the Warehouse for picking &amp; packing.</li>
<li>Frequently process orderbook cleansing in coordination with Sales in line with Global Guidance.</li>
<li>Review of incomplete orders</li>
<li>Validate the trade terms and sales pricing of the sales orders <i>before and during season</i></li>
<li>ADHOC exception management reporting <i>( ability to execute MRP based reporting in SAP )</i></li></ul><br>
<div></div>
<div><p>
KNOWLEDGE, SKILLS AND ABILITIES</p>
:</div><br>
<div></div>
<ul>
<li>Expert in order management</li>
<li>Strong leadership skills</li>
<li>Strong analytical skills and data driven decision making</li>
<li>Ability to deliver good results under pressure, accepting and meeting critical deadlines</li>
<li>Ability to act as a catalyst in Change Management projects/initiatives</li>
<li>Motivated team player and willing to learn,</li>
</ul><ul><li>Strong and proven analytical and communication skills with attention to details</li>
<li>Experienced in logistics and supply chain management as well as project management</li>
<li>Competence, experienced and high level of IT affinity (MS Office/Teams needed / SAP knowledge is a plus)</li>
<li>Strong interpersonal and communication skills including the ability to lead and influence discussions in diverse groups of varying size (internal &amp; external)</li>
<li>English speaking and writing</li></ul><br>
<div></div>
<div><p>
KEY RELATIONSHIPS:</p></div><br>
<div></div>
<ul>
<li>Sales &amp; Marketing</li>
<li>DC and Transportation Teams</li>
<li>Customer service</li>
<li>Finance &amp; Internal Controls - Audit</li>
<li>IT &amp; Legal</li></ul><br>
<div></div>
<div><p>
MINIMUM QUALIFICATIONS:</p></div><br>
<div></div>
<ul>
<li>Degree Level Qualification in Engineering (Preferably, Industrial Engineering)</li>
<li>Master/Post-degree certifications in Supply Chain Management and/or Project Management and/or Engineering are preferred</li>
<li>4-5 years of experience in Supply Chain, Order Management or Planning Functions</li>
<li>Proficient user of Microsoft Office applications, ERP/SAP</li>
<li>Excellent skills in communication and negotiation</li>
<li>Excellent command of English</li>
</ul>
</div></div></div></div></div><div><div><div><p>AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE&rsquo;S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.</p><p>
</p><ul><p>COURAGE: Speak up when you see an opportunity; step up when you see a need..</p>
<p>OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.</p>
<p>INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.</p>
<p>TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.</p>
<p>INTEGRITY: Play by the rules. Hold yourself and others accountable to our company&rsquo;s standards.</p>
<p>RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.</p></ul></div><br>
<p></p>
</div></div><div><div><div><div><br>
<b>AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
</b><br>
<br>
<b>&ndash; CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU &ndash;
</b><br>
<br>
<b>BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.</b><br>
<b>
</b></div></div></div></div></div><div><div><div><div><div><div>JOB TITLE:
<div>Senior Specialist Order Book Fulfillment
</div></div></div></div></div></div><div><div><div><div>BRAND:
</div></div></div></div><div></div><div><div><div><div>LOCATION:
<div>Istanbul
</div></div></div></div></div><div><div><div><div>TEAM:
<div>Supply Chain &amp; Sourcing
</div></div></div></div></div><div><div><div><div>STATE:
<div>Ista
</div></div></div></div></div><div><div><div><div>COUNTRY/REGION:
<div>TR
</div></div></div></div></div><div><div><div><div>CONTRACT TYPE:
<div>Full time
</div></div></div></div></div><div><div><div><div>NUMBER:
<div>543085
</div></div></div></div></div><div><div><div><div>DATE:
<div>May 2, 2026</div></div></div></div></div></div></div>

Senior Specialist Order Book Fulfillment

Landmark Group

<div>
 <ul>
  <li>
   Collaborate with Central Supply Chain, Customer Service, E-Com Team, and Territory teams (FC &amp; OLM, Finance, Concept, and Store Retail) to enhance daily operations, performance, and turnaround time (TAT), while implementing new processes and projects.
  </li>
  <li>
   Generate and analyze reports on:
  </li>
  <li>
   Inventory levels and Sales performance
  </li>
  <li>
   Click &amp; Collect operations
  </li>
  <li>
   Online order fulfillment from retail stores
  </li>
  <li>
   Ensure visibility of supply chain metrics across all hierarchy levels.
  </li>
  <li>
   Act as the single point of contact (SPOC) for all E-Commerce-related issues, coordinating with various departments for efficient problem resolution.
  </li>
  <li>
   Partner with the E-Commerce manager to develop processes for effective escalation management,
  </li>
  <li>
   Reducing non-delivery rate (NDR) percentage through.
  </li>
  <li>
   Manage and coordinate initiatives to improve Store Fulfillment Performance and Click &amp; Collect (COC) experience, focusing on optimizing turnaround time (TAT).
  </li>
  <li>
   Oversee the return handling process for E-Commerce exclusive articles in stores to minimize order loss and enhance operational efficiency.
  </li>
  <li>
   Monitor and analyze net sales performance by investigating reasons for cancellations and returns; collaborate with Tech and Supply Chain teams to implement mitigation strategies for sales growth.
  </li>
  <li>
   Monitor last-mile 1 &lt;Pls and implement corrective actions, including: Tracking order-to-attempt and order-to-delivery metrics to ensure timely fulfillment.
  </li>
  <li>
   Assessing conversion rates and productivity to identify improvement opportunities.
  </li>
  <li>
   Monitoring forward and return TAT for overall operational efficiency. Tracking cost per shipment to maintain budget compliance and optimize
  </li>
  <li>
   costs.
  </li>
  <li>
   Reducing non-delivery rate (NDR) percentage through targeted initiatives. Manage vendor relationships and oversee financial operations, including:
  </li>
  <li>
   Collaborate with Customer Service, Supply Chain, Retail, Concept, and Warehouse teams to enhance customer service experience and improve Net Promoter Score (NPS) ratings through rapid resolution of escalations.
  </li>
  <li>
   Overseeing vendor onboarding and 1&lt;YC processes for compliance.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Facilitating contract signing and consolidating monthly attendance submissions from vendors.
  </li>
  <li>
   Managing purchase orders (PO) and ensuring timely payments to vendors. Creating monthly provisions for financial planning and forecasting. Generating statements of accounts (SOA) for vendors to maintain transparency.
  </li>
  <li>
   Coordinate incentive payouts for drivers based on performance metrics to encourage productivity.
  </li>
  <li>
   Handle petty cash and maintain accurate financial records for operations. Monitor costs against business share and provide insights to the finance team for strategic decision-making.
  </li>
  <li>
   Conduct monthly reconciliations to ensure accuracy in financial reporting and operations. Manage cash-on-delivery (COD) deposits from OLM and 3PL partners to ensure proper accounting practices are followed.
  </li>
 </ul>
 <p>
 </p>
</div>


Ecommerce Coordinator

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