order fulfillment specialist

Seller Downtown

<p><b>Job Summary</b></p><p>We are seeking a proactive and detail-oriented <b>Retail Fulfillment Specialist</b> to oversee the order-to-delivery process for our retail partners. The role ensures timely and accurate fulfillment of purchase orders, compliance with retailer requirements, and smooth coordination across internal and external teams.</p><p>The ideal candidate has proven experience in <b>retail operations, logistics, and compliance with vendor manuals/routing guides</b>, and thrives in fast-paced, high-volume environments.</p><p><b>Key Responsibilities</b></p><ul><li>Manage the <b>end-to-end order fulfillment process</b> for retail accounts (e.g., DSG, Scheels, Academy).</li><li>Ensure <b>full compliance</b> with retailer routing guides, packaging, labeling, and shipping standards.</li><li>Create and manage <b>Advanced Shipment Notifications (ASNs)</b> and other <b>EDI transactions</b>.</li><li>Coordinate with <b>warehouses, 3PLs, and carriers</b> to schedule pickups/deliveries within deadlines.</li><li>Monitor and resolve issues related to <b>shortages, chargebacks, late shipments, or compliance violations</b>.</li><li>Track and analyze key fulfillment metrics (<b>fill rates, OTIF, on-time delivery, chargebacks</b>) and drive improvements.</li><li>Collaborate with <b>sales, operations, and logistics teams</b> to optimize retail supply chain workflows.</li><li>Stay updated on retailer compliance requirements and communicate changes internally.</li><li>Maintain accurate records of <b>orders, shipments, and compliance documentation</b>.</li><li>Maintain trackers and records of all goods movement.</li></ul><p><b>Success Metrics</b></p><ul><li><b>98%+ on-time delivery rate</b>.</li><li>Maintain <b>OTIF (On Time In Full)</b> above retailer benchmarks.</li><li>Reduce <b>chargebacks and compliance violations</b> by 20%.</li><li>Ensure <b>100% compliance</b> with routing guides and retailer manuals.</li><li>Improve <b>order accuracy and fill rates</b> by 10%.</li></ul><p><b>Who You Are</b></p><ul><li>Proactive, detail-driven, and reliable in high-volume, deadline-driven environments.</li><li>Skilled in <b>logistics, retail operations, and compliance management</b>.</li><li>Strong problem-solver, capable of addressing fulfillment challenges quickly.</li><li>Collaborative and effective across <b>cross-functional teams and external partners</b>.</li><li>Flexible and adaptable to evolving retailer requirements.</li></ul><p><b>Job Type:</b> Full-time (Office-based)<br/><b>Shift:</b> Night timings aligned with US business hours<br/><b>Location:</b> Lahore, Pakistan</p><p>Job Type: Full-time</p><p>Pay: Rs140,000.00 - Rs170,000.00 per month</p><p>Work Location: In person</p>

Retail Fullfillment Specialist

Johnson Controls

<div><p><b>What you will do:</b><br>
As a Customer Service Specialist reporting to the Sales Manager in Ankara, you will manage order administration and fulfillment functions, ensuring a seamless process from order receipt to delivery. You will play a vital role in expanding our customer base and achieving growth objectives in a collaborative team environment.</p><p><b><br>
How you will do it:</b></p><ul><li>
Oversee the complete order processing value chain, whether direct or through a distribution network.</li><li>
Engage with customers to address inquiries and manage sales order documentation.</li><li>
Facilitate communication with internal teams and external suppliers to ensure timely order fulfillment and compliance with company policies.</li><li>
Maintain accurate data entry and updates in the ERP system.</li><li>
Act as the primary contact for logistics, managing the shipping process and customs clearances.</li><li>
Provide exceptional customer service and resolve any conflicts or issues that arise.</li><li>
Proactively monitor financial follow-ups and ensure all transactions meet company standards.</li></ul><p><b><br>
What we look for:</b></p><ul><li>
Proven experience in customer service or as a Client Service Representative.</li><li>
Strong communication skills with an emphasis on active listening and customer orientation.</li><li>
Familiarity with ERP systems, preferably SAP.</li><li>
A proactive mindset with the ability to adapt to diverse customer personalities.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Attention to detail and a commitment to delivering outstanding service.</li></ul><p><br>
Join Johnson Controls and contribute to a company culture that values collaboration, innovation, and personal development. We offer competitive pay, comprehensive benefits, and opportunities for continuous growth in a supportive environment.</p></div>

Customer Service Specialist

<p><b>Job Summary</b></p><p>We are seeking a proactive and detail-oriented <b>Retail Fulfillment Specialist</b> to oversee the order-to-delivery process for our retail partners. The role ensures timely and accurate fulfillment of purchase orders, compliance with retailer requirements, and smooth coordination across internal and external teams.</p><p>The ideal candidate has proven experience in <b>retail operations, logistics, and compliance with vendor manuals/routing guides</b>, and thrives in fast-paced, high-volume environments.</p><p><b>Key Responsibilities</b></p><ul><li>Manage the <b>end-to-end order fulfillment process</b> for retail accounts (e.g., DSG, Scheels, Academy).</li><li>Ensure <b>full compliance</b> with retailer routing guides, packaging, labeling, and shipping standards.</li><li>Create and manage <b>Advanced Shipment Notifications (ASNs)</b> and other <b>EDI transactions</b>.</li><li>Coordinate with <b>warehouses, 3PLs, and carriers</b> to schedule pickups/deliveries within deadlines.</li><li>Monitor and resolve issues related to <b>shortages, chargebacks, late shipments, or compliance violations</b>.</li><li>Track and analyze key fulfillment metrics (<b>fill rates, OTIF, on-time delivery, chargebacks</b>) and drive improvements.</li><li>Collaborate with <b>sales, operations, and logistics teams</b> to optimize retail supply chain workflows.</li><li>Stay updated on retailer compliance requirements and communicate changes internally.</li><li>Maintain accurate records of <b>orders, shipments, and compliance documentation</b>.</li><li>Maintain trackers and records of all goods movement.</li></ul><p><b>Success Metrics</b></p><ul><li><b>98%+ on-time delivery rate</b>.</li><li>Maintain <b>OTIF (On Time In Full)</b> above retailer benchmarks.</li><li>Reduce <b>chargebacks and compliance violations</b> by 20%.</li><li>Ensure <b>100% compliance</b> with routing guides and retailer manuals.</li><li>Improve <b>order accuracy and fill rates</b> by 10%.</li></ul><p><b>Who You Are</b></p><ul><li>Proactive, detail-driven, and reliable in high-volume, deadline-driven environments.</li><li>Skilled in <b>logistics, retail operations, and compliance management</b>.</li><li>Strong problem-solver, capable of addressing fulfillment challenges quickly.</li><li>Collaborative and effective across <b>cross-functional teams and external partners</b>.</li><li>Flexible and adaptable to evolving retailer requirements.</li></ul><p><b>Job Type:</b> Full-time (Office-based)<br/><b>Shift:</b> Night timings aligned with US business hours<br/><b>Location:</b> Lahore, Pakistan</p><p>Job Type: Full-time</p><p>Pay: Rs140,000.00 - Rs170,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Relevant: 2 years (Preferred)</li></ul><p>Work Location: In person</p>

Retail Fulfillment Specialist – USA Company (Lahore Office based - Night Timings)

Lenovo

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div><b>Req # </b></div><div>WD00090938
</div></div><div><div><b>Career Area: </b></div><div>Supply Chain
</div></div><div><div><b>Country/Region: </b></div><div>Saudi Arabia
</div></div><div><div><b>City: </b></div><div>Riyadh
</div></div><div><div><b>Date: </b></div><div>Friday, November 14, 2025
</div></div><div><div><b>Working Time: </b></div><div>Full-time
</div></div><div><div><b>Additional Locations</b>:
<ul><li>Saudi Arabia</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Why Work at Lenovo
</b></h3></div></div><div><div><div><div><div><div>We are Lenovo. We do what we say. We own what we do. We WOW our customers.</div><div></div><div><br>
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world&rsquo;s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo&rsquo;s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).</div></div><br>
<div></div><br>
<div>This transformation together with Lenovo&rsquo;s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit <b>www.lenovo.com</b>, and read about the latest news via our <b>StoryHub</b>.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description and Requirements<br>
</b></h3></div></div><p></p><div><div><div><div><br>
<div><p>Lenovo EMEA Global Supply Chain organization is searching for an Order Fulfillment specialist to join our team. This is a role to manage remote site order execution operations and E&amp;O management.
</p></div><div><p>The role consists of managing Lenovo order execution and fulfillment, communication with various teams. Given the fact that Lenovo is an international company and our teams are based cross GEOs there will be an opportunity to communicate and cooperate with teams all over the world!</p></div><div></div><p><b><br>
Your Responsibilities:</b></p><ul><li><li>
Proactively manages processes supporting order fulfillment</li></li><li><li>
Responsible for daily shortage management and CA/Capacity management by placing necessary information and reports into internal database like missing report, order level BPS/ONS analysis/ATB generation/MO tracking etc to support</li></li><li><li>
Dealing with GSM/QE/ME etc to prepare material for production and follow up with Tech/Quality issue</li></li><li><li>
PSD/Backlog management starts with Notebook/Desktop, focus on PSD commit and critical order management</li></li><li><li>
Liability management to control PI/FGI to min E&amp;O impact from manufactory</li></li><li><li>
Must ensure an adequate professional communication towards internal departments and take actions to constantly improve process</li></li></ul><div></div><p><b><br>
Requirements:</b></p><ul><li><li>
Bachelor degree of University
</li></li><li><li>Order execution experience or Supply Chain or customer fulfillment representative experience (1-2 years)
</li></li><li><li>Digital skill, Phyton, Marc, Codata, PBI ... other similar is a plus</li></li><li><li>
Familiar with ECC/SAP/I2 or other system platform
</li></li><li><li>Excellent communication
</li></li><li><li>Strong analytical, organizational skills and time management skills
</li></li><li><li>Excellent problem-solving skills.
</li></li><li><li>Proficient level of English language (spoken &amp; written)</li></li></ul><div></div><div><b><br>
What We can offer You:</b></div><ul><li><li>
An international team with a high focus on Gender Diversity.
</li></li><li><li>Employee Assistance Program, e.g., for psychological, legal &amp; financial consultancy
</li></li><li><li>You are joining a company that prioritizes sustainable solutions like CO2 Offset, Asset Recovery Services, and the Lenovo Certified Refurbished portfolio.
</li></li><li><li>Access to training for personal development - Internal E-learning Development Platform Available for Employees
</li></li><li><li>Mentorship program</li></li></ul><div></div><div><br>
</div></div></div><p></p><div><div><div><i>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.</i></div>
</div></div></div></div></div><div></div><div><div><div><div><div><b>Additional Locations</b>:
<ul><li>Saudi Arabia</li></ul><br>
</div></div><div></div><div><div><div><br>
<br>
<div><b>AI PROCESSING NOTICE</b></div><div></div><div><br>
We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.</div></div></div></div></div></div></div></div>

EMEA Order Fulfilment Specialist (Saudi Nationals)

Treadstone Associates

<p><b>About Us</b></p><p>Treadstone Associates Pakistan supports global clients through operations, administrative, legal, financial, and fulfillment services. Our Associate Program enables young professionals to build the skills needed for high-performance roles in international business environments.</p><p><b>Role Overview</b></p><p>As a <b>Fulfillment Associate</b>, you will support end-to-end fulfillment processes, ensuring timely delivery, accurate documentation, and smooth coordination with clients and internal teams. This role is ideal for detail-oriented individuals who enjoy operational execution and process improvement.</p><p><b>Key Responsibilities</b></p><ul><li>Coordinate order processing, tracking, and fulfillment workflows.</li><li>Maintain accurate records of shipments, inventory updates, and client requests.</li><li>Communicate with internal teams and clients to ensure timely execution of tasks.</li><li>Identify inefficiencies and suggest improvements in fulfillment processes.</li><li>Support documentation, reporting, and operational compliance.</li><li>Assist in resolving fulfillment-related issues with professionalism and clarity.</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Bachelor&rsquo;s degree in Business, Supply Chain, Operations, or a related field.</li><li>Strong attention to detail and problem-solving ability.</li><li>Good communication and collaboration skills.</li><li>Familiarity with fulfillment, logistics, or supply chain workflows is a plus.</li><li>Comfortable using digital tools and platforms for tracking and reporting.</li><li>Ability to work in a fast-paced and evolving environment.</li></ul><p><b>Growth &amp; Development</b></p><p>The Associate Program offers:</p><ul><li>Hands-on experience with global fulfillment and operations.</li><li>Training in process optimization, communication, and operational discipline.</li><li>A clear, merit-based progression path within a global organization.</li></ul><p><b>How to Apply</b></p><p>Start your journey with us: <b>treadstoneassociates.pk/apply</b><br/>Questions? Email <b>hr@treadstoneassociates.pk</b></p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs175,000.00 per month</p><p>Work Location: Remote</p>

Fulfillment Associate

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div><b>Req # </b></div><div>WD00091116
</div></div><div><div><b>Career Area: </b></div><div>Supply Chain
</div></div><div><div><b>Country/Region: </b></div><div>Saudi Arabia
</div></div><div><div><b>State: </b></div><div>Riyadh
</div></div><div><div><b>City: </b></div><div>Riyadh
</div></div><div><div><b>Date: </b></div><div>Friday, November 21, 2025
</div></div><div><div><b>Working Time: </b></div><div>Full-time
</div></div><div><div><b>Additional Locations</b>:
<ul><li>Saudi Arabia</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Why Work at Lenovo
</b></h3></div></div><div><div><div><div><div><div>We are Lenovo. We do what we say. We own what we do. We WOW our customers.</div><div></div><div><br>
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world&rsquo;s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo&rsquo;s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).</div></div><br>
<div></div><br>
<div>This transformation together with Lenovo&rsquo;s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit <b>www.lenovo.com</b>, and read about the latest news via our <b>StoryHub</b>.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description and Requirements<br>
</b></h3></div></div><p></p><div><div><div><div><br>
<p><b><i>We are looking for a Senior Customer Fulfillment Specialist!</i></b></p><p><b><i>
Join our international company and be a part of something big! You will report to our Regional FF and Logistic lead.</i></b></p><p></p><p><b><br>
What You will do:</b></p><ul><li><li>
Manage end-to-end customer order process, ensuring accuracy and timely delivery.</li></li><li><li>
Validate order details, product availability, lead times, and shipping requirements.</li></li><li><li>
Coordinate with Supply/Demand Planning and Manufacturing to align production with customer needs.</li></li><li><li>
Monitor order status and proactively communicate updates or delays to customers and stakeholders.</li></li><li><li>
Act as the primary contact for fulfillment inquiries, order changes, and delivery updates.</li></li><li><li>
Resolve order discrepancies, shortages, and complaints in collaboration with Quality and Logistics teams.</li></li><li><li>
Maintain accurate order data and ensure compliance with internal policies and delivery conditions.</li></li><li><li>
Track fulfillment KPIs and support continuous improvement initiatives to enhance service quality.</li></li></ul><p></p><p><b><br>
Requirements:</b></p><ul><li><li>
Bachelor&rsquo;s degree in Business, Supply Chain, Logistics, or related field prefered.</li></li><li><li>
3&ndash;5 years of experience in customer fulfillment, order management, or supply chain operations (preferably in manufacturing or industrial environments).</li></li><li><li>
Familiarity with ERP systems (e.g.SAP) and Microsoft Office tools.</li></li><li><li>
Strong organizational and coordination skills with attention to detail.</li></li><li><li>
Excellent communication and interpersonal abilities for working with both internal and external stakeholders.</li></li><li><li>
Ability to manage multiple priorities in a fast-paced environment.</li></li><li><li>
Problem-solving mindset with focus on root cause and resolution while keeping the customer-first attitude</li></li><li><li>
English, Arabic language required; Chinese is a plus.</li></li></ul><div></div><div><b><br>
What We can offer You:</b></div><div><ul><li>
An international team with a high focus on Gender Diversity.
</li><li>Employee Assistance Program, e.g., for psychological, legal &amp; financial consultancy
</li><li>You are joining a company that prioritizes sustainable solutions like CO2 Offset, Asset Recovery Services, and the Lenovo Certified Refurbished portfolio.
</li><li>Access to training for personal development - Internal E-learning Development Platform Available for Employees
</li><li>Mentorship program</li></ul></div><br>
<p></p>
</div></div><div><div><div><i>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.</i></div>
</div></div></div></div></div><div></div><div><div><div><div><div><b>Additional Locations</b>:
<ul><li>Saudi Arabia</li></ul><br>
</div></div><div></div><div><div><div><br>
<br>
<div><b>AI PROCESSING NOTICE</b></div><div></div><div><br>
We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.</div></div></div></div></div></div></div></div>

Senior Customer Fulfillment Specialist (Saudi nationals)

Aditya Birla Group

<div>
 <p>
  <strong>
   Company:
  </strong>
  Birla Cosmetics Private Limited
 </p>
 <p>
  <strong>
   Location
  </strong>
  : Worli, Mumbai (5 Days &ndash; Work from Office)
 </p>
 <p>
  <strong>
   Brands:
  </strong>
 </p>
 <ol>
  <li>
   <strong>
    LOV
   </strong>
   ETC - https://lovetc.com/
  </li>
  <li>
   Contraband - https://itscontraband.com/
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description: SCM - Order Fulfillment
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Summary:
  </strong>
 </p>
 <p>
  This Role is for Supply Chain Management, where we are looking for candidates with experience in Logistics / Warehousing / Order Management
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Process and manage customer orders (B2B, B2C)
  </li>
  <li>
   Inward management and PO Creation management
  </li>
  <li>
   Monitor inventory levels and initiate restocking communications
  </li>
  <li>
   Experience in WMS / OMS / TMS systems
  </li>
  <li>
   Liaise with logistics providers for inwards and outwards from warehouse
  </li>
  <li>
   Handling Case escalation for orders
  </li>
  <li>
   Manage transportation operations, freight rate negotiations for spot hire
  </li>
  <li>
   Manage returns / Forward movement for marketplaces
  </li>
  <li>
   Channel wise SOP for fulfillment process
  </li>
  <li>
   Adhoc activities of procurement for P.M
  </li>
  <li>
   Ensure compliance with company policies and safety standards
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in logistics, supply chain, desirable
  </li>
  <li>
   3-5 years of experience in order fulfillment or logistics/warehousing
  </li>
  <li>
   Proficiency in inventory and (OMS/WMS)
  </li>
  <li>
   Experience in Transportation B2B/B2C freights
  </li>
  <li>
   Excellent Excel Skills
  </li>
  <li>
   MIS Data creation and management
  </li>
 </ul>
 <p>
 </p>
</div>


SCM - Order Fulfillment

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