order management coordinator

eyewa

OPERATIONS COORDINATOR | OMAN PERMANENT POSITION WITH A STABLE AND GROWING COMPANYDuties and responsibilities<ul><li>Undertaking day-to-day ecommerce and order management tasks, including daily monitoring activities.</li><li>Reviewing and actively managing the efficient flow of all orders through the order management process, identifying any potential issues.</li><li>Coordinating operations management tasks that relate to cross-functional teams or external partners and tools - coordinating resources, information</li></ul>and activities where required.<ul><li>Point of contact for cross-functional teams &ndash;assisting with any queries.</li><li>Assisting with the administration, support, and optimization of ecommerce tools.</li><li>Reporting and following up on any reported issues - logging tickets, providing information, and escalating where required.</li><li>Creating and maintaining ecommerce and operations documentation and guides.</li><li>Support and coordination of ecommerce business team and cross- functional activities and associated tasks.</li><li>Other operational tasks as per company needs</li></ul>Qualifications<ul><li>Ambitious, hardworking and driven!</li><li>Ability to learn quickly</li><li>Excellent knowledge of Excel and ERP (desired)</li><li>Customer oriented</li><li>Fluency in English</li><li>Previous e-commerce/ warehouse operations/ eyewear experience is a plus</li><li>Team player</li><li>Experience: 2-3 years in a similar challenging role</li></ul>Job Type: Full-time

Operations Coordinator (Arabic Speaking)

Henkel

<div>
 
 About this Position
 
 The position is part of the Global Business Solution in Cairo (GBS+ Cairo), in the Order Management Process specifically handling the operation of Order Management &amp; Sales Operations.
 
 
 
 What You&acute;ll Do
 
 
 
 This role is critical in ensuring smooth order processing and accurate documentation, while also supporting sales controlling through debit notes validation.
 
 
 Key Responsibilities:
 
 
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 Manage end-to-end order processing, ensuring accuracy and timely execution.
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 Coordinate with internal teams (Sales, Logistics, Finance) to resolve order-related issues.
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 Monitor and maintain order status, delivery schedules, and customer communications.
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 create returns, free of charge orders, and reporting
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 Validate and process debit notes in collaboration with the Sales Controlling team.
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 Ensure compliance with internal controls and company policies.
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 Support continuous improvement initiatives in order management and documentation processes.
 
 
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 </ul>
 
 What makes you a good fit
 
 
 
 <ul>
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 Bachelor's degree in Business Administration, Supply Chain, or related field.
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 English speaker
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 1-3 years of experience in order management or sales operations.
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 Hands-on experience with debit notes validation process.
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 Strong analytical and problem-solving skills.
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 Excellent communication and organizational abilities.
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 Microsoft office usage is a must.
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 SAP knowledge is a plus
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 French speaking is a plus
 
 
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 </ul>
 
 Some perks of joining Henkel
 
 
 
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 Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
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 Diverse national and international growth opportunities
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 Global wellbeing standards with health and preventive care programs
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 Gender-neutral parental leave for a minimum of 8 weeks
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 Employee Share Plan with voluntary investment and Henkel matching shares
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 Comprehensive Health Insurance for employee + dependents
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 Employee Assistance Programme provides a wide range of mental health and wellbeing benefits
 
 
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 </ul>
 At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.
</div>

Order Management & Sales Operation Specialist

jogger footcare

We are looking for a Customer Support Executive to handle our eCommerce orders and ensure a smooth experience for our customers &mdash; from order receiving to delivery follow-up and feedback collection. The role also includes maintaining and updating our website with product listings, stock availability, and ongoing offers.Key Responsibilities:<ul><li>Manage customer queries and order follow-ups through calls, chats, and emails.</li><li>Coordinate with warehouse and logistics teams for smooth order processing and dispatch.</li><li>Track deliveries and ensure customer satisfaction post-purchase.</li><li>Update product listings, stock availability, prices, and offers on the website.</li><li>Maintain accurate records of customer interactions and feedback.</li><li>Support online promotions and offer updates in coordination with the marketing team.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in any discipline.</li><li>1&ndash;3 years of experience in eCommerce or customer support (preferred).</li><li>Strong communication skills in English and Malayalam (Hindi is a plus).</li><li>Basic computer proficiency (MS Office, website management tools).</li><li>Customer-focused, organized, and proactive.</li></ul>Job Type: Full-timePay: Up to &#8377;20,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Health insurance</li></ul>Work Location: In person

Customer Support Executive – eCommerce

Nalinee Kaku

&middot; Enter customer orders accurately into the system and ensure timely processing.&middot; Handle customer queries and enquiries through calls, emails, or other communication channels.&middot; Generate and print invoices/bills for orders scheduled for delivery.&middot; Track order dispatches and deliveries to ensure customers receive their products on time.&middot; Coordinate with the logistics and warehouse teams for smooth order fulfilment.&middot; Maintain customer data and order records in the system.&middot; Provide updates and feedback to management regarding customer satisfaction or recurring issues.&middot; Assist in improving processes for better customer experience.Job Types: Full-time, PermanentPay: &#8377;7,000.00 - &#8377;12,000.00 per monthWork Location: In person

Customer Service Executive

Siemens

<div>
 
 Job Title:
 
 Logistics &amp; Order Management Specialist @Siemens Kuwait
 
 
 
 Location:
 
 Kuwait City, Kuwait
 
 
 
 Profile Summary
 
 
 
 Experienced and detail-oriented Order &amp; Logistics Professional responsible for overseeing the complete order lifecycle&mdash;from receipt and processing to shipment and delivery&mdash;within complex infrastructure and grid software projects. Skilled in coordinating across internal functions (project management, sales, procurement, finance, logistics) to ensure order accuracy, inventory alignment, and customer satisfaction. Strong command of SAP, Siemens processes, and delivery tracking makes this role a key operational link in driving project success.
 
 
 
 Your Role &ndash; Learn, Grow, and Make an Impact
 
 
 
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 Receive and review customer orders, coordinating with project managers, engineering, and sales teams to validate all required inputs.
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 Accurately enter orders into SAP and monitor their status through delivery.
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 Coordinate inventory levels with warehouse and procurement teams to ensure availability.
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 Schedule and oversee shipments, working closely with logistics providers to ensure timely and undamaged delivery.
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 Track delivery performance and resolve any issues such as delays, damage, or lost shipments.
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 Provide regular updates on order status to project managers and relevant stakeholders.
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 Handle inquiries and complaints related to orders; manage order modifications, cancellations, and returns.
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 Collaborate with finance on credit notes, refunds, or adjustments as needed.
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 Generate operational reports on order volume, fulfillment rates, delivery timelines, and delays.
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 Monitor key performance indicators (KPIs) such as order accuracy, lead times, and customer satisfaction.
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 Collaborate cross-functionally to align order priorities with project timelines, inventory, and customer expectations.
 
 
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 </ul>
 
 Your Qualifications &ndash; Bright, Curious, And Eager To Learn
 
 
 
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 Bachelor&rsquo;s degree in engineering, Supply Chain Management, Logistics, Business Administration, or a related field is required.
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 You bring with 3&ndash;5 years of experience in order processing, logistics, or supply chain management within a technical or industrial environment.
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 Proficiency in SAP and Microsoft Office tools.
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 Familiarity with Siemens internal processes, including PM@siemens and SCM workflows.
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 Fluent in English (written and spoken); Arabic and/or German is a plus.
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 Background or working knowledge in Electronic, Energy, or Telecommunication Engineering is highly valued.
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 Strong organizational, communication, and problem-solving skills.
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 Flexible and willing to travel when required.
 
 
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 </ul>
 
 What Siemens Offers
 
 
 
 <ul>
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 Flexible, mobile working opportunities
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 A diverse, inclusive, and supportive team environment
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 Opportunities for continuous learning and career development
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 A culture that promotes innovation, collaboration, and well-being
 
 
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 </ul>
 
 What else do you need to know?
 
 
 
 As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant that benefits society and human progress. We give you the chance to create a difference.
 
 
 Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information here.
 
 
 At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow &lsquo;s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds
 
 
 We are looking forward to receiving your online application.
 
 
 Please note: Only complete applications can be considered in the selection process.
</div>

Logistics & Order Management Specialist @Siemens Kuwait

PepsiCo

<div>
 
 Overview
 
 
 
 <ul>
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 Process customer orders: EDI, Open text and manual, samples, LC, interco and export
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 Deal with customer queries - Deliveries / shortages / CC / Transport / commercial / finance/ traffic planning / 3PL
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 Failure management - re process, cancel and comms to customers, transport and CC
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 Respond to issues/queries from a number of sources (Phone, emails 24/7 int and ext, Teams &amp; Zoom chats)
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 End of day reports to make sure all orders are clean
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 Book in deliveries through seperate customer portals or phone customer Goods In or by emails then input into SAP
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 Order cleansing
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 Managing exceptions within our network - dealing with internal operational issues and advising our customers (Internal &amp; external)
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 Training and on boarding of new associates
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 Create return delivery and inform sending WH and 3PL about pick up order
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 Align on issue resolution with customer
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 Receive notification about return delivery from customer/sales (in rare cases - only large quantity errors, health issues, damages etc.)
 
 
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 </ul>
 
 Responsibilities
 
 
 
 <ul>
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 Support Customer Support team with all initiatives to improve GBS service offerings
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 Support relationship management with key stakeholders within BU supply chain
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 Highly effective customer service skills to build and maintain very good working relationships with internal and external customers.
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 Excellent attention to detail with data entry and order processing experience.
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 Proficient in IT technology with good knowledge of Microsoft Office Excel.
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 Ideally good knowledge of order-take systems or SAP, or have the ability to learn and adapt to bespoke systems and processes.
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 Excellent communication skills.
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 Systematic, disciplined and analytical approach to problem solving.
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 Demonstrate ability to work against daily deadlines with the ability to plan and prioritise own workload.
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 Displays responsible and ethical behaviour towards customers, suppliers and others in the organisation.
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent spoken and written English language knowledge
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 University degree
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 Previous exposure to similar role is a plus
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 </ul>
</div>

Supply Chain Operations Senior Associate

Alghanim INDUSTRIES

Date: 13 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Job Summary
 
The job holder will be responsible for processing and managing customer orders accurately and efficiently. The role includes coordinating with suppliers and internal departments, monitoring inventory levels, ensuring timely delivery, and maintaining proper documentation to support smooth order operations.
 
Job Responsibilities
 
Collaborate with internal teams to consolidate monthly and quarterly vehicle forecasts.
 Prepare and submit detailed vehicle specification files to internal teams.
 Track and monitor vehicle orders from placement to arrival.
 Coordinate with logistics and clearance teams for timely delivery and registration.
 Ensure all ordered vehicles comply with agreed specifications.
 
Maintain and update daily sales records of new vehicles.
 Submit sold units to the dealership management system accurately and in a timely manner.
 Prepare and distribute daily stock reports to management.
 Reconcile sales reports with physical stock and dealer inventory systems.
 
Follow up with suppliers and clearance agents for pending documentation or shipment issues.
 Maintain records of all vehicle orders, invoices, and related documentation.
 Coordinate with the marketing and finance teams for promotional stock and pricing details.
 
Ensure adherence to internal controls and audit requirements.
 Participate in regular inventory checks and assist during audits.
 Suggest improvements to streamline ordering and reporting workflows.
 Support the implementation of new systems or tools for better efficiency.
 
Candidate Requirements
 
Bachelor’s degree in Business Administration, Supply Chain, or related field.
 Proficient in MS Excel, ERP/Dealer Management Systems.
 Strong organizational and communication skills.
 Ability to work independently and under pressure.

Alghanim Academy - Ordering Executive, Automotive (Full-time opportunity)

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