order management coordinator

Keystone Supply

We are looking for a detail-oriented and proactive Order Management Coordinator to support our fast-growing business with major U.S. retail accounts (e.g., Walmart, Walgreens, Family Dollar).This role focuses on order management, supply chain coordination, and communication with internal teams and retail partners.Key Responsibilities<ul><li>Manage and track purchase orders (POs) from major retail accounts</li><li>Coordinate with Client, freight forwarders, and warehouses to ensure on-time delivery</li><li>Monitor order status including production, in-transit, and delivery timelines</li><li>Work with internal teams to update MABD / DNSB / shipping schedules</li><li>Assist in resolving issues related to:</li><li>Routing</li><li>Labeling (SSCC, pallet labels, etc.)</li><li>Delivery delays</li><li>Communicate with retail partners&rsquo; systems such as:</li><li>Supplier portals (e.g., Supplier One, Retail Link, etc.)</li><li>Maintain accurate records of orders, shipments, and inventory</li><li>Support logistics planning and help prevent stock-outs or delays</li><li>Prepare reports for management (order status, shipment updates, etc.)</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree preferred</li><li>1&ndash;2 years of experience in:</li><li>Order management / sales support / supply chain / logistics</li><li>Strong attention to detail and organizational skills</li><li>Ability to handle multiple tasks and deadlines</li></ul>Preferred Experience<ul><li>Experience working with major U.S. retailers (e.g., Walmart, Walgreens, Family Dollar)</li><li>Familiar with:</li><li>PO lifecycle (from order creation to delivery)</li><li>Retail compliance requirements</li><li>Experience with EDI / supplier portals is a plus</li><li>Knowledge of:</li><li>Shipping terms (FOB, Collect, etc.)</li><li>Routing and scheduling processes</li></ul>Skills<ul><li>Strong communication skills (English required; Chinese is a plus)</li><li>Proficient in Microsoft Excel (data tracking, basic analysis)</li><li>Problem-solving mindset and ability to work under pressure</li><li>Team player with a proactive attitude</li></ul>Pay: $55,000.00 - $65,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Work Location: Hybrid remote in Irvine, CA 92614

Order Management Coordinator

Mellow Ink

Mellow Ink is looking for a highly organized, detail-oriented Operations &amp; Sales Support Coordinator to help keep our day-to-day running smoothly while delivering a top-tier customer experience. This role is the backbone of our workflow; supporting customer communication, order management, invoicing, and overall operations.What You&rsquo;ll Do:<ul><li>Respond to customer inquiries via email and phone quickly and professionally</li><li>Follow up on orders, designs, approvals, and timelines</li><li>Create and send invoices; track payments and expenses in QuickBooks</li><li>Manage and maintain online stores and order processing</li><li>Coordinate order schedules and production timelines</li><li>Handle shipping, receiving, and order fulfillment logistics</li><li>Order supplies and materials as needed</li><li>Support the team with general administrative tasks</li></ul>What We&rsquo;re Looking For<ul><li>Strong organization and attention to detail (non-negotiable)</li><li>Excellent communication skills (written + verbal)</li><li>Experience with QuickBooks or similar bookkeeping tools</li><li>Ability to manage multiple projects and deadlines</li><li>Comfortable working in a fast-paced, small business environment</li><li>Experience with online stores (Squarespace or similar) is a plus</li><li>Familiarity with screen printing/apparel is a bonus but not required</li></ul>Job Type: Full-timePay: $15.00 - $19.00 per hourWork Location: Hybrid remote in Newark, DE 19702

Operations & Sales Support Coordinator

Grown Alchemist

Location: New York, NY | Hybrid | Reports to: SVP, Sales Overview: The Wholesale Operations Coordinator for North America will ensure a seamless and effective partnership with our National Retailer Accounts. You&rsquo;ll be responsible for managing the allocation, processing, and shipping of orders in alignment with customer requirements and cancellation dates. The ideal candidate is a strong business partner with experience in wholesale order management, collaborating with both Retailers and 3PLs, and fostering positive relationships to drive results-oriented partnerships.Core Responsibilities: Order Management and Shipments - US and Canada<ul><li>Review and analyze both EDI and non-EDI purchase orders to ensure accuracy, verify stock availability, and collaborate with Retailer teams for necessary corrections prior to transmission.</li><li>Process assembly orders in the 3PL system, including the coordination of retailer ticketing requirements.</li><li>Manage non-EDI ASN processing and shipment requests through external retailer portals.</li><li>Conduct daily reviews of unshipped orders, prioritizing shipments for US and Canadian PO&rsquo;s to meet retailer guidelines and delivery deadlines.</li><li>Investigate freight penalties and chargebacks, assess their validity, identify root causes, and escalate disputes to management as necessary.</li><li>Maintain and update daily order processing logs to track customer PO submissions, shipments, and payment status.</li><li>Ensure timely and clear communication with Retailers regarding PO shipments, required extensions, stock-outs, and any amendments, ensuring proper reflection in both PO and 3PL systems.</li><li>Work with the Global team to cover vacation and personal time off in rotating fashion with other markets.</li></ul>Retailer and Product Set-up Management<ul><li>Update product catalogs (GXS and Intertrade) with new product information.</li><li>Prepare and submit new line forms (both Excel and portal-based) for new products, amendments to existing products, and price changes, ensuring compliance with internal policies and retailer timelines.</li><li>Review and analyze retailer routing guides, compliance documentation, and specific requirements to ensure alignment with the brand&rsquo;s processes and retailer expectations.</li><li>Identify and address any gaps in compliance, ensuring full adherence to guidelines related to packaging, labeling, shipping, and invoicing.</li><li>Manage and maintain an up-to-date list of all retailers, including key attributes such as sales channels, vendor number, margin, freight accounts, compliance exemptions, and routing guides.</li></ul>Product Allocations<ul><li>Collaborate with the Head of Operations and Head of Key Accounts to ensure that forecasts from key retailers are received post-market and accurately updated.</li><li>Ensure that purchase orders (POs) for new releases are received prior to the ATS (Available to Ship) date and alignment with the forecast. Work closely with Head of Key Accounts to address any product availability issues if overallocations occur.</li></ul>Candidate Profile:<ul><li>Exceptional customer service skills, with a positive attitude</li><li>Ability to work cross functionally with other departments</li><li>Strong analytical abilities and a keen problem-solving mindset.</li><li>Excellent organizational and planning skills, with the ability to effectively prioritize tasks.</li><li>Self-motivated, goal-oriented, and driven by a strong work ethic.</li><li>Excellent written and verbal communication skills.</li><li>High attention to detail and commitment to accuracy.</li><li>Strong team player with a collaborative approach to achieving shared goals.</li></ul>Key Qualifications:<ul><li>Experience in beauty a plus</li><li>2+ years in sales/wholesale operations or customer service capacity</li><li>Understanding of EDI transactions</li><li>Proficient in analyzing and interpreting vendor manuals and routing guides.</li><li>Proficiency in Microsoft Excel.</li></ul>Compensation and Benefits:<ul><li>Comprehensive PTO including holidays and Summer Fridays.</li><li>Hybrid work schedule.</li><li>Medical, dental, and vision coverage.</li><li>401(k) with a company match.</li><li>Salary range: $66,500 - $75,000</li></ul>About Grown Alchemist:GROWN ALCHEMIST was born from the belief that skin health + wellness is holistic, impacted by the world around us. Our solution; high-performance, clinically proven formulations and services using advanced plant and bio-tech ingredients. Working with your skin biology inside + out. Better absorbed, better utilized, better results - creating optimum conditions for you + your skin to thrive. The Alchemy of Total Skin Health. Plant Powered. Science Boosted. Grown Alchemist is an equal opportunities employer. This means that, when making decisions about our employees&rsquo; careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment, where everyone feels respected and valued. We recruit positive minded people who share our core values and our commitment to sustainability.Pay: $66,500.00 - $75,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyAbility to Commute:<ul><li>New York, NY 10001 (Required)</li></ul>Work Location: Hybrid remote in New York, NY 10001

Wholesale Operations Coordinator

Henkel

<div><div><h4 class="jobSectionHeader">About this Position
</h4>This role is critical in ensuring smooth order processing and accurate documentation, while also supporting sales controlling through debit notes validation. 
<h4 class="jobSectionHeader">What you&acute;ll do
</h4><ul><li>Manage end-to-end order processing, ensuring accuracy and timely execution.</li><li>
Coordinate with internal teams (Sales, Logistics, Finance) to resolve order-related issues.</li><li>
Monitor and maintain order status, delivery schedules, and customer communications.</li><li>
Create returns, free of charge orders, and reporting.</li><li>
Ensure compliance with internal controls and company policies.</li><li>
Support continuous improvement initiatives in order management and documentation processes.
</li></ul><h4 class="jobSectionHeader">What makes you a good fit
</h4><ul><li>Highly detail-oriented and focused candidates with a demonstrated interest in operations and a strong customer-centric approach.
</li><li>Time-management skills, a collaborative mindset, and a commitment to continuous learning.
</li><li>English speaker is a must (French speaker is a plus).</li><li>
Advanced Excel and digital mindset is a plus (SAP user is a plus).</li></ul>
<h4 class="jobSectionHeader">Some perks of joining Henkel
</h4><ul><li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li><li>
Diverse national and international growth opportunities</li><li>
Global wellbeing standards with health and preventive care programs</li><li>
Gender-neutral parental leave for a minimum of 8 weeks</li><li>
Employee Share Plan with voluntary investment and Henkel matching shares</li><li>
Comprehensive Health Insurance for employee + dependents</li><li>
Employee Assistance Programme provides a wide range of mental health and wellbeing benefits</li></ul>
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</div></div>

Order Management Specialist

<div>
 
 About this Position
 
 This role is critical in ensuring smooth order processing and accurate documentation, while also supporting sales controlling through debit notes validation.
 
 
 
 What You&acute;ll Do
 
 
 
 <ul>
 <li>
 Manage end-to-end order processing, ensuring accuracy and timely execution.
 </li>
 <li>
 Coordinate with internal teams (Sales, Logistics, Finance) to resolve order-related issues.
 </li>
 <li>
 Monitor and maintain order status, delivery schedules, and customer communications.
 </li>
 <li>
 Create returns, free of charge orders, and reporting.
 </li>
 <li>
 Ensure compliance with internal controls and company policies.
 </li>
 <li>
 Support continuous improvement initiatives in order management and documentation processes.
 
 
 </li>
 </ul>
 
 What makes you a good fit
 
 
 
 <ul>
 <li>
 Highly detail-oriented and focused candidates with a demonstrated interest in operations and a strong customer-centric approach.
 </li>
 <li>
 Time-management skills, a collaborative mindset, and a commitment to continuous learning.
 </li>
 <li>
 English speaker is a must (French speaker is a plus).
 </li>
 <li>
 Advanced Excel and digital mindset is a plus (SAP user is a plus).
 
 
 </li>
 </ul>
 
 Some perks of joining Henkel
 
 
 
 <ul>
 <li>
 Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
 </li>
 <li>
 Diverse national and international growth opportunities
 </li>
 <li>
 Global wellbeing standards with health and preventive care programs
 </li>
 <li>
 Gender-neutral parental leave for a minimum of 8 weeks
 </li>
 <li>
 Employee Share Plan with voluntary investment and Henkel matching shares
 </li>
 <li>
 Comprehensive Health Insurance for employee + dependents
 </li>
 <li>
 Employee Assistance Programme provides a wide range of mental health and wellbeing benefits
 
 
 </li>
 </ul>
 At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.
 
 
</div>

VEKA

<div><div>Your responsibilities encompass processing orders for VEKA products from customers. This position works in cooperation with the Sales Department, warehouse representatives, and production planners to ensure that VEKA&rsquo;s customers receive outstanding service.
 
Duties and Responsibilities: 
<ul><li>Receives, reviews, and enters customer orders</li><li>Facilitate resolution of inquiries and customer concerns related to the order delivery process.</li><li>Handles inquiries about status, shipping, and standard pricing of VEKA products and/or services of all customers.</li><li>Supports order tracking, price quoting and documentation required for materials shipments.</li><li>Responds to complaints and disputes within a reasonable limit of authority and recognizes when to escalate customer service issues to the supervisor of customer service center.
</li><li>Supports customers with referrals to the appropriate VEKA team member for technical support and/or problem resolution.</li><li>Maintains excellent customer experience with customers.</li><li>All other duties as assigned.</li></ul></div><div> 
Projects: 
<ul><li>Work with Director of Customer Supply Chain on various projects:</li></ul>
o Order to Cash &ndash; Process Improvements 
o Business Intelligence/Data analytics &ndash; SAP Analytical Cloud 
o A.I. Projects 
<ul><li>Learn various other aspects of our business such as:&rsquo;</li></ul>
o Project Management 
o Sales &amp; Operations Planning 
o Production Planning/Demand Planning 
Skills: 
<ul><li>Excellent verbal and written communication skills</li><li>Ability to handle multiple priorities, results driven, and self-motivated</li><li>Ability to stay calm and professional in stressful or emergent situations</li><li>Excellent organizational skills with a high degree of accuracy
</li><li>Proficient computer skills required, including Microsoft Office and Excel, including ability to create and manipulate Excel spreadsheet</li><li>Knowledge of SAP preferred</li><li>Team oriented with excellent interpersonal skills across all levels of the organization and external individuals.</li><li>Ability to communicate effectively with Customers.</li><li>Accountability, assertiveness, dependability, and responsiveness are essential.</li></ul>
Education: 
<ul><li>High School Degree required, additional continuing education a plus</li><li>At least three years of customer service experience required</li></ul>
Organizational Relationship: 
<ul><li>Reports directly to the Customer Service Supervisor</li></ul>
Physical Requirements: 
<ul><li>Prolonged periods of sitting at a desk and working on a computer.</li><li>Essential job functions are to effectively exchange information with team members and stakeholders, in person or through appropriate communication tools, reaching, walking, and fingering.</li><li>This position follows a hybrid work schedule, typically consisting of three-four days onsite and one-two days of remote work per week</li></ul>
The above declarations are not intended to be an &ldquo;all-inclusive&rdquo; list of duties and responsibilities of the job described, nor are they intended to be such a listing of skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and requirements may be modified from time to time at the discretion of the company.</div></div>

Customer Account Specialist Intern

Upscale Valley

Job Title: Online Orders Confirmation and Dispatch CoordinatorLocation: Samnabad - LahoreJob Type: Full-Time - Onsite (Monday - Saturday)Office Timing: 11 am - 8 pmAbout Us: Durawalk is a leading company dedicated to delivering top-notch products and exceptional service to our customers. We pride ourselves on our commitment to quality and efficiency, and we are looking for a motivated and detail-oriented Online Orders Confirmation and Dispatch Coordinator to join our team.Job Description: As the Online Orders Confirmation and Dispatch Coordinator, you will be responsible for ensuring that daily online orders are confirmed, processed, and dispatched accurately and promptly. Your role will involve close coordination with our warehouse team and customer service department to maintain smooth and efficient order fulfillment processes.Key Responsibilities:<ul><li>Order Confirmation: Review and confirm online orders received through various platforms, ensuring all details are accurate and complete.</li><li>Dispatch Coordination: Prepare orders for dispatch, including packaging and labeling, and coordinate with the shipping department to ensure timely delivery.</li><li>Inventory Management: Monitor inventory levels to ensure adequate stock is available for order fulfillment, and communicate any stock issues to the relevant team.</li><li>Customer Communication: Provide updates to customers regarding order status, shipping information, and any potential delays or issues.</li><li>Record Keeping: Maintain accurate records of order confirmations, dispatch details, and any discrepancies or issues encountered.</li><li>Problem Resolution: Address and resolve any issues related to order processing, including returns, exchanges, and shipping discrepancies.</li></ul>Qualifications:<ul><li>Experience: Previous experience in order processing, dispatch coordination, or a similar role is preferred.</li><li>Skills: Strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.</li><li>Technical Proficiency: Familiarity with online order management systems, inventory software, and basic computer applications (e.g., Microsoft Office, Google Workspace).</li><li>Communication: Excellent written and verbal communication skills to interact effectively with customers and internal teams.</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Opportunities for professional growth and development</li><li>A supportive and dynamic work environment</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Online Orders Confirmation and Dispatch Coordinator

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10000 order management coordinator jobs Near Me

Order Management Coordinator

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Order Management Specialist

Customer Account Specialist Intern

Online Orders Confirmation and Dispatch Coordinator