purchasing specialist

logistics specialist

customer service manager

admin specialist

logistics manager

order management specialist

NOK Human Capital

<div>
 
 
 Job Purpose
 
 
 
 A dedicated
 
 Escalation Specialist
 
 is required to join the
 
 Maintenance Operations Centre (MOC)
 
 team. This role is essential in providing
 
 24/7 monitoring and response
 
 for a global facility network, ensuring continuous operation through effective vendor management and technical support.
 
 
 The successful candidate will be responsible for
 
 first-line monitoring, vendor dispatch coordination, and escalation management
 
 across multiple business units.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond to and triage incoming work requests within standard
 
 Service Level Agreements (SLAs)
 
 .
 </li>
 <li>
 Manage remote work activities from initiation to completion, including
 
 work order and purchase order creation and receipting
 
 .
 </li>
 <li>
 Communicate effectively and efficiently with key stakeholders, including
 
 Maintenance, Operations, and Health &amp; Safety
 
 teams.
 </li>
 <li>
 Provide timely updates on vendor status and take the lead in coordinating works during escalations.
 </li>
 <li>
 Identify and escalate critical issues through appropriate channels to maintain equipment reliability and minimize operational impact.
 </li>
 <li>
 Monitor, respond to, and manage
 
 refrigeration alarm systems
 
 , ensuring prompt attention to critical alerts.
 </li>
 <li>
 Manage and prioritize work queues based on urgency and SLA requirements.
 </li>
 <li>
 Coordinate with local vendors and maintenance teams to ensure timely resolution of facility issues.
 </li>
 <li>
 Execute emergency response procedures during critical facility incidents.
 </li>
 <li>
 Document all actions taken and maintain accurate case records.
 </li>
 <li>
 Support
 
 continuous improvement initiatives
 
 for processes and procedures to enhance operational efficiency.
 </li>
 </ul>
 
 
 Qualifications
 
 
 
 
 
 
 &bull; High school diploma or equivalent
 
 
 &bull; Experience in technical support, facilities management, or related field
 
 
 &bull; Strong problem-solving and analytical skills
 
 
 &bull; Excellent written and verbal communication abilities
 
 
 &bull; Proficiency in Microsoft Office Suite
 
 
 &bull; Experience with CMMS systems and work order management
 
 
 &bull; Ability to work in a 24/7 shift environment
 
 
 &bull; Customer service oriented with strong attention to detail
 
</div>

Escalation Specialist

Shell

<div>
 
 Job Title: Customer Success Specialist
 
 
 
 
 Job Purpose:
 
 
 
 This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and effective issue resolution, providing best-in market Customer experience. Customer Value Proposition that sets Shell apart from its competitors. And supports Account Managers in on-boarding Customers to Shell and delivering all
 
 
 relevant changes to the customer agreement throughout the contract life cycle. The CSS pricing and the contract set up, amendment and management process.
 
 
 Follows and adjusts procedures, guidelines, and work instructions. Discusses these changes with other departments and ensures quality and efficiency improvement of work activities.
 
 
 <ul>
 <li>
 Advises internal stakeholders on topics related to own area of expertise. Interaction with others demands influencing and persuasion in a tactful manner to explain and advise on performed analyses of information.
 </li>
 <li>
 Identifies shortcomings in current processes, systems and procedures within the assigned unit and suggests improvements.
 
 
 </li>
 </ul>
 
 Principal Accountabilities:
 
 
 
 This role may focus on some or all the accountabilities below, depending on operational requirements. Businesses serviced include but are not limited to: Global Commercial, these activities cover all Customer levels including Key Accounts and Platinum Customers.
 
 
 
 Order Management:
 
 
 
 <ul>
 <li>
 Place, amend and orders, liaising with other service partners in LSC, OTD &amp; Credit as required.
 </li>
 <li>
 Provide change information of planned shipments to schedulers and scheduling admin team, particularly to VMI Customers.
 </li>
 <li>
 Manage Delivery Status &ndash; take ownership of delivery status enquiries and troubleshooting; proactively tracking and Business Partners as required.
 </li>
 <li>
 Delivery Schedule Support Service - proactively call out to Customer, to manage delivery issues.
 </li>
 <li>
 Schedule standard and non-standard orders (packed product).
 </li>
 <li>
 Process Returned Product.
 
 
 </li>
 </ul>
 
 Credit Management:
 
 
 
 <ul>
 <li>
 Debt Collection &amp; Cash Allocation &ndash; Administer debt collection, including direct debit rejections, allocations, refund/write-o//write on management, Cash and noncash security handling.
 </li>
 <li>
 Block Order Management &ndash; Monitor open orders, review order status and action blocked orders.
 </li>
 <li>
 Handle basic Customer credit enquiries.
 
 
 </li>
 </ul>
 
 Dispute Management:
 
 
 
 <ul>
 <li>
 Own the end-to-end Disputes process for Quantity, Pricing, Tax and Master Data Disputes. This includes logging of dispute, undertaking initial investigation and root cause analysis, liaising with key interfaces to resolve disputes. Close the loop with Customer on case outcome and confirm closure of case.
 
 
 </li>
 </ul>
 
 Feedback and Issues:
 
 
 
 Manage Customer complaints feedback and compliments. Liaise with resolution owners, and other Service Partners as required. Close the loop with customers.
 
 
 
 Lubricant Service Administration:
 
 
 
 Provide basic Customer advice about the scope of the Lubes Analyst Play Book, escalate any consultative advice to Technical Helpdesk. Coach Customers on how to use the Shell Lubes Analyst systems when recording new machines and oil samples
 
 
 Contract Management:
 
 
 <ul>
 <li>
 Work with Account Managers to provide pre-o/er, o/er and contract management support for standard and non-standard contract set up and maintenance, incompliance with the Offer Book.
 </li>
 <li>
 Execute contract legal and fiscal requirements, working with local legal focal.
 </li>
 <li>
 Follow-up directly with customers on missing contract documentation.
 </li>
 <li>
 Ensure contracts are signed and stored in line with local country requirements.
 </li>
 <li>
 Review contract performance as part of SCM process.
 </li>
 <li>
 Own contract documentation archiving and termination of customer contracts.
 </li>
 <li>
 Support preparing for tender bids.
 </li>
 <li>
 Securing 100% Compliance.
 
 
 </li>
 </ul>
 
 Pricing:
 
 
 
 Set up and maintain end to end pricing data, including confirming pricing, managing price increases and changes, implementing rebates and charge backs, investment deals, invoice accuracy, and resolving pricing related errors and disputes (also covers Distributor DFOA Customers)
 
 
 
 Trouble Shooting:
 
 
 
 Provide &ldquo;One Team&rdquo; support for Sales in owning and resolving all Deal Making issue resolution. Work to uncover issue root cause of issues and implement sustainable fixes.
 
 
 Act as resolution owner of Customer complaints. Feedback outcomes to COS Order to Cash colleagues who will communicate with customers
 
 
 
 Master Data Set Up &amp; Amend:
 
 
 
 <ul>
 <li>
 Maintain Sales Hierarchy, contract registers and banding adherence
 </li>
 <li>
 Set up and amend Customer master data
 </li>
 <li>
 Act as Resolution Owner for Master Data Disputes. Liaise with key interface, business partners and/or Customers to resolve them and perform invoice adjustment (in consultation with line manager and within the authorizations as applicable).
 </li>
 <li>
 Process manual vouchers received from Retailers during o/line card transactions
 </li>
 <li>
 Product Lifecycle Data Management: maintain inclusions, exclusions and listings of products in support of PLM and Customer specific requirements
 
 
 </li>
 </ul>
 
 Manage elements of the DFOA process:
 
 
 
 Manage and monitor Customer &amp; Distributor complaints mailbox through to resolution.
 
 
 <ul>
 <li>
 Ensure DFOA related ordering issues are visible and managed in accordance to service level agreement
 
 
 </li>
 </ul>
 
 Touchless Support and Setup:
 
 
 
 <ul>
 <li>
 Support and proactively encourage touchless uptake and utilization
 </li>
 <li>
 Act as first level support for system interface errors
 </li>
 <li>
 Act as a touchless setup lead in system-to-system setup with existing Customers (BCI, EID, OCR, EDI). Work with Customer IT teams to resolve issues and manage internal processes.
 
 
 </li>
 </ul>
 
 General Inquiries:
 
 
 
 Handle New Business - Receive request for information or quotation from potential new Customers and connect them to the appropriate contact within Shell.
 
 
 
 Education Requirement/Field of Study
 
 : Bachelor&rsquo;s Degree
 
 
 
 Requirements:
 
 
 Skills &amp; Experience:
 
 
 
 <ul>
 <li>
 Bachelor degree preferred (Engineering, Business &amp; finance related major).
 </li>
 <li>
 Previous experience in Customer service or operations.
 </li>
 <li>
 English Language Proficiency.
 </li>
 <li>
 Experience in Microsoft O/ice; GSAP
 </li>
 <li>
 Data Analytics &amp; Insights
 </li>
 <li>
 Possess a strong Customer service ethic and ability to understand, meet and champion the Customer&rsquo;s needs, while staying within the policies and procedures of Shell.
 </li>
 <li>
 Able to demonstrate a continuous improvement mind-set.
 </li>
 <li>
 Demonstrated communication and relationship building skills.
 </li>
 <li>
 Demonstrate a willingness to be coached, showing an openness to feedback and performance improvement opportunities.
 </li>
 <li>
 Value Chain Understanding.
 </li>
 <li>
 Commercial &amp; Economic Acumen.
 </li>
 <li>
 Contract Management.
 </li>
 </ul>
</div>

Customer Success Specialist

Amazon

<div>
 
 Description
 
 
 
 The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.
 
 
 To continue to drive process excellence within our Last mile Delivery business, we are currently looking for a TREX (Transportation Excellence) Field Support which we call internally ACES Specialist.
 
 
 As an ACES (Amazon Customer Excellence Systems) Specialist, you will drive process standardization across SA operations. As a member of the TREX team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve quality related KPIs.
 
 
 Your goal is to lead LM quality agenda by solving complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.
 
 
 Key job responsibilities
 
 
 On-ground support &amp; firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing. You are in charge of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates.
 
 
 In this position, you are a key driver for successful order execution thus positively influence our customer satisfaction.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Experience within a distribution center, logistics, or manufacturing environment
 </li>
 <li>
 Experience in problem solving and data analytics
 </li>
 <li>
 Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results
 </li>
 <li>
 Work flexible schedule including weekends, nights, and holidays
 </li>
 <li>
 Fluent in Arabic and English
 </li>
 <li>
 High level of written, verbal and interpersonal skills
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Knowledge of statistics or other analytical techniques
 </li>
 <li>
 Basic understanding of Lean methodology
 </li>
 <li>
 Ability to deep dive in operations process and develop ideas for process challenges
 </li>
 <li>
 Capable of working the entire MS Office suite, especially Excel
 </li>
 <li>
 Proactive problem solving and hands on approach
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC - G32
 
 
 Job ID: A3133799
</div>

Field Support, ACES TREX

Al-Mansour Automotive

<div>
 
 
 
 Job Role
 
 
 
 
 Receives and processes customer orders, inquiries, and/or complaints covering items or products ordered and supports customers through specialized technical or scientific knowledge/product applications. Maintains an ongoing relationship with selected customers and sales staff, particularly those focused on technical applications of the product or service. Uses technical knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer. May handle multiple product markets. Typically requires relevant experience, completion of technical product training, and demonstration of high-level product and process knowledge of a technical nature.
 
 
 
 
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Record and process custom/special orders that may require additional resources for delivery and coordinating with those teams as required.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Provide advanced product/service information and respond to complex customer questions about the product/service.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Provide fault isolation and resolution to limit and address issues promptly.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.
 </li>
 </ul>
 
 
 
 
 
 
 <ul>
 <li>
 Respond to basic issue escalations promptly and appropriately; provide managerial approvals as required.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Carry out relatively simple testing and quality assurance tasks.
 </li>
 </ul>
 
 
 
 
 
 
 <ul>
 <li>
 Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Develop own capabilities by participating in assessment and development planning activities Including formal &amp; informal training &amp; coaching; gain/maintain relevant external professional accreditation to improve performance and fulfill personal potential.
 </li>
 </ul>
 
 
 
 
 
 
 <ul>
 <li>
 Respond to personal objectives and use performance management systems to improve personal performance.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Maintain and lead periodic check-ins with non-key customers to ensure they're receiving the most value from the product/service.
 </li>
 </ul>
 
 
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor Degree in Mechanical Engineering or Equivalent is prefrable
 </li>
 <li>
 Required Qualifications &amp; Skills
 </li>
 <li>
 Minimum Experience:
 </li>
 <li>
 Minimum Two Years Of Experience.
 </li>
 </ul>
 
 
 
 
 
 
 Job specific Skills:
 
 
 
 <ul>
 <li>
 Excellent technical skills.
 </li>
 <li>
 In depth knowledge of the products
 </li>
 <li>
 Excellent communication and negotiations skills.
 </li>
 <li>
 Leadership skills
 </li>
 <li>
 Decision making
 </li>
 <li>
 Problem solving
 </li>
 <li>
 Team building skills
 </li>
 </ul>
 
 
</div>

MG-Workshop Team Leader

GE HealthCare

<div>
 
 Job Description Summary
 
 
 
 The Northeast Africa LCT Manager drives a coherent commercial strategy across the GE Healthcare business within the LCT and optimizes the use of commercial resources to drive market potential. The LCT Manager is responsible for implementing go-to-market strategy as defined by the Zone GM.
 
 
 This position supports the strategic plan for the LCT, ensure and drive coherent strategy across the GE Healthcare business in the Zone and optimize use of resources to cover market potential. The LCT Manager is responsible for leading all GE Healthcare sales activities &amp; P&amp;L for NEA
 
 
 
 Job Description
 
 
 
 
 Roles and Responsibilities
 
 
 
 <ul>
 <li>
 Is accountable to achieve the quarterly and yearly Operating Plan for relevant GE Healthcare Portfolio in their geographical area
 </li>
 <li>
 Is accountable for timely and accurate forecasting of pipeline per product and sales per the normal reporting cycles within Geographical Zone.
 </li>
 <li>
 Provides input to and contributes to the formulation of the yearly business planning cycles
 </li>
 <li>
 Manage overall Sales revenue, margin, base costs and orders, and cash priorities in a manner that fulfills business goals and maintain focus on high impact.
 </li>
 <li>
 Actively identify &amp; drive boundaryless selling opportunities. Promote Service offerings, identify and escalate commercial service needs.
 </li>
 <li>
 Execute Go-to-market strategy in conjunction with the relevant Modality leaders in order to cover the prioritized potential within the geography
 </li>
 <li>
 Align territories to market potential and priorities and assign optimal account management and modality specialist sales resources in conjunction with the modality teams.
 </li>
 <li>
 Develop &amp; Implement growth strategies for the Private, Public &amp; Regional business segments
 </li>
 <li>
 Attract, retain, educate and develop world-class commercial talent to execute on LCT Go-to-market strategy.
 </li>
 <li>
 Drives performance management within the team, providing a regular operating mechanism of feedback, coaching and managing the annual appraisal system and drive positive culture and employee engagement.
 </li>
 <li>
 Know Key Opinion Leaders in care areas; manage professional relations with key customers, academia government &amp; administrative bodies in order to deepen understanding of customer challenges and needs. Nurture relationship with professional society stakeholders within geographical area.
 </li>
 <li>
 Maintain up to date market and competitor knowledge related to the full GEHC product and services solutions and ensure that teams strengthen their knowledge on how to differentiate GE offering.
 </li>
 <li>
 In cooperation with Product leadership and Marketing teams, drive One GE Healthcare marketing events in assigned MCT
 </li>
 <li>
 Understand and lead development of financial offerings and solutions in collaboration with sales and project finance team within LCT based on customer needs
 </li>
 <li>
 Ensure order booking quality and linearity improves for the zone, and ensure improved engagement/handshake between ITO &amp; OTR takes place
 </li>
 <li>
 Ensure knowledge of and compliance of integrity and company policies.
 </li>
 <li>
 System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 15+ years&rsquo; experience in Business Management, Sales, Marketing or equivalent years of experience in progressive leadership positions within the Healthcare industry with in-depth knowledge of healthcare market.
 </li>
 <li>
 5 years&rsquo; experience closing large, complex, strategic deals.
 </li>
 <li>
 Minimum of 7 years in healthcare or equivalent industry.
 </li>
 <li>
 Strong business acumen with ability to analyze financial needs accurately and establish budget effectively.
 </li>
 <li>
 Proven leadership and ability to orchestrate resources and motivate teams. An inclusive leader who builds a connection to the workforce through personal involvement and trust.
 </li>
 <li>
 Proven and solid on ethics and integrity, able to guide the team and the organization safely in the demanding legal and regulatory HC environment.
 </li>
 <li>
 Proven ability to influence and drive change
 </li>
 <li>
 Exceptional presentation skills; able to present ideas and communicate to customers and team in a way that produces understanding and impact.
 </li>
 <li>
 Understanding of customer/marketplace and drivers that influence customer behavior.
 </li>
 <li>
 Ability to resolve complex issues within LCT.
 </li>
 <li>
 Ability to develop and execute multiple priorities and approaches to meet objectives.
 
 
 </li>
 </ul>
 
 Inclusion and Diversity
 
 
 
 GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 
 Behaviors
 
 
 
 We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership &ndash; always with unyielding integrity.
 
 
 
 Total Rewards
 
 
 
 Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
 
 
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
 
 
</div>

Northeast Africa General Manager

Docusign

<div>
 
 Company Overview
 
 
 
 Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
 
 
 What you'll do
 
 
 The Docusign Renewal Specialist (RS) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Specialist is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal Managers are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers.
 
 
 This position is an individual contributor role reporting to a Senior Manager, Customer Success Account Management.
 
 
 
 Responsibility
 
 
 
 <ul>
 <li>
 Own and implement win/win negotiation strategies for a high quantity of renewals that enhance contract value while protecting and improving customer trust
 </li>
 <li>
 Increase account growth by playing a role on the account team, helping to identify incremental opportunities upon contract renewal
 </li>
 <li>
 Maintain and update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies
 </li>
 <li>
 Collaborate with internal resources such as Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management to develop strategies for upcoming renewals
 </li>
 <li>
 Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors
 </li>
 <li>
 Follow and adhere to best practices for all internal processes including, Opportunity Management, Data Quality &amp; Accuracy, CRM Hygiene, Quotes and Forecasting
 </li>
 <li>
 Achieve financial and strategic revenue, bookings and billings targets
 </li>
 <li>
 Evaluate your portfolio to prioritize time to render the most favorable outcomes
 </li>
 <li>
 Leverage customer data and behavior to assess the health of each renewal
 
 
 </li>
 </ul>
 Job Designation
 
 
 
 Remote:
 
 Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.
 
 
 Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
 
 
 What you bring
 
 
 
 Basic
 
 
 
 <ul>
 <li>
 1+ years of experience within Renewal Management, Account Management or Customer Success
 </li>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 Fluent in English French
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 2+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings
 </li>
 <li>
 Strong negotiation skills with experience driving contracts to completion on time
 </li>
 <li>
 Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level
 </li>
 <li>
 Experience in quota carrying sales role with proven achievement
 </li>
 <li>
 Strong process management, financial acumen, and contractual engineering skills
 </li>
 <li>
 Ability to react and adapt to potential rapid shifts in priorities
 </li>
 <li>
 Strong level of urgency, organization, and prioritization skills
 </li>
 <li>
 Ability to project-manage the renewal cycle, pulling in necessary resources
 
 
 </li>
 </ul>
 Life at Docusign
 
 
 
 Working here
 
 
 
 Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.
 
 
 We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.
 
 
 
 Accommodation
 
 
 
 Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
 
 
 If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
 
 
 Applicant and Candidate Privacy Notice
 
 
</div>

Renewal Specialist French and English Speaking

Talent 360 ME

<div>
 
 Vezloo AI is Hiring: Operations Specialist (Full-Time, 100% Remote)
 
 
 
 Vezloo AI is seeking a dedicated and detail-oriented
 
 Operations Specialist
 
 to join our Operations Department. This is a
 
 full-time
 
 and
 
 100% remote
 
 position. The Operations Specialist will ensure smooth daily operations, supervise teams, and maintain efficiency and accuracy across all workflows.
 
 
 
 Job Title:
 
 Operations Specialist
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Location:
 
 100% Remote
 
 
 
 Department:
 
 Operations
 
 
 
 Reporting to:
 
 Operations Manager
 
 
 
 Job Purpose
 
 
 
 Manage business operations and teams during scheduled hours to resolve customer and employee issues, and ensure that every aspect of the shift runs smoothly and efficiently by ensuring that all duties are performed accurately to support smooth and efficient workflows.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Supervising employees, assigning duties, and creating a shift schedule.
 </li>
 <li>
 Supervising employees and assisting with tasks as necessary.
 </li>
 <li>
 Monitoring Team Leader performance and ensuring duties are performed efficiently.
 </li>
 <li>
 Conducting performance reviews and sharing feedback with both upper management and Team Leaders.
 </li>
 <li>
 Reporting any issues that arise during the shift to management.
 </li>
 <li>
 Managing employee requests and transgressions.
 </li>
 <li>
 Ensuring compliance with company policies, health, and safety standards.
 </li>
 <li>
 Training and coaching new and current Team Leaders and team members on tasks.
 </li>
 <li>
 Handling customer issues and employee disputes.
 </li>
 <li>
 Organizing shift schedules for team members.
 </li>
 <li>
 Monitoring attendance, tardiness, and time off.
 </li>
 <li>
 Assigning duties to specific employees based on role and skills.
 </li>
 <li>
 Performing various ad-hoc tasks and duties as assigned.
 
 
 
 </li>
 </ul>
 
 Work Scope
 
 
 
 <ul>
 <li>
 Video Annotation
 </li>
 <li>
 Image Segmentation
 </li>
 <li>
 Bounding Boxes
 </li>
 <li>
 Face Marking with points
 </li>
 <li>
 Tagging of image elements
 </li>
 <li>
 Key Point and Polyline Annotation
 </li>
 <li>
 Team Management
 
 
 
 </li>
 </ul>
 
 Job Specifications
 
 
 
 
 Academic &amp; Professional Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 Previous experience as a Shift Leader or in a similar role
 
 
 
 </li>
 </ul>
 
 Professional Knowledge &amp; Skills
 
 
 
 <ul>
 <li>
 Experience creating shift schedules
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Strong leadership and organizational skills
 </li>
 <li>
 Confident problem-solver
 </li>
 <li>
 Team player
 
 
 
 </li>
 </ul>
 
 Language Proficiency
 
 
 
 <ul>
 <li>
 Arabic
 </li>
 <li>
 Basic English
 </li>
 </ul>
</div>

Operations Executive - Remote

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