order management specialist

Siemens Energy

<div>A Snapshot of Your Day 
As an Order Management Specialist, you will play a crucial role in ensuring the accuracy and efficiency of customer orders. Your day will involve verifying order details, coordinating with various teams, and providing exceptional support to customers while adhering to company policies and contractual agreements.
How You&rsquo;ll Make an Impact<ul><li>
Receive and verify customer orders for accuracy and completeness.</li><li>
Process orders in compliance with company requirements and policies.</li><li>
Monitor and update IPO status to PCC, following OC guidelines.</li><li>
Dispatch shipments and update customers on delivery status.</li><li>
Track and expedite deliveries to meet contractual deadlines.</li><li>
Report and clarify any issues raised by PCC or customers promptly.</li></ul><div></div> 
What You&rsquo;ll Bring<ul><li>
Bachelor&rsquo;s degree or equivalent experience in Supply Chain Management or Procurement.</li><li>
2-5 years of experience in Order Management or Project Management in a factory environment.</li><li>
Basic working experience with Primavera/MS Projects or SAP.</li><li>
Proficient in MS Office and Power BI.</li><li>
Strong team player capable of working in a Matrix Organization.</li><li>
Ability to thrive in a diversified culture.</li></ul><div></div><div> 
About the Team
Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character &ndash; no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits<ul>
<li>Competitive Salary Package</li>
<li>Targeted Bonus</li>
<li>Opportunities to work on a variety of innovative projects</li>
</ul>
https://jobs.siemens-energy.com/jobs
#LI-AF1</div></div>

Order Management Specialist, Siemens Energy, Dammam KSA

<div>
 
 A Snapshot of Your Day
 
 
 
 As an Order Management Specialist, you will play a crucial role in ensuring the accuracy and efficiency of customer orders. Your day will involve verifying order details, coordinating with various teams, and providing exceptional support to customers while adhering to company policies and contractual agreements.
 
 
 
 How You&rsquo;ll Make An Impact
 
 
 
 <ul>
 <li>
 Receive and verify customer orders for accuracy and completeness.
 </li>
 <li>
 Process orders in compliance with company requirements and policies.
 </li>
 <li>
 Monitor and update IPO status to PCC, following OC guidelines.
 </li>
 <li>
 Dispatch shipments and update customers on delivery status.
 </li>
 <li>
 Track and expedite deliveries to meet contractual deadlines.
 </li>
 <li>
 Report and clarify any issues raised by PCC or customers promptly.
 
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent experience in Supply Chain Management or Procurement.
 </li>
 <li>
 2-5 years of experience in Order Management or Project Management in a factory environment.
 </li>
 <li>
 Basic working experience with Primavera/MS Projects or SAP.
 </li>
 <li>
 Proficient in MS Office and Power BI.
 </li>
 <li>
 Strong team player capable of working in a Matrix Organization.
 </li>
 <li>
 Ability to thrive in a diversified culture.
 
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
 
 
 
 Who is Siemens Energy?
 
 
 
 
 At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
 
 
 
 
 Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
 
 
 
 
 Find out how you can make a difference at Siemens Energy:
 
 
 https://www.siemens-energy.com/employeevideo
 
 
 
 
 Our Commitment to Diversity
 
 
 
 
 Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character &ndash; no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
 
 
 
 
 Rewards/Benefits
 
 
 
 <ul>
 <li>
 Competitive Salary Package
 </li>
 <li>
 Targeted Bonus
 </li>
 <li>
 Opportunities to work on a variety of innovative projects
 
 
 
 </li>
 </ul>
 
 https://jobs.siemens-energy.com/jobs
 
 
 
</div>

Peoplefy

<div>
 
 
 Title: Order Management Specialist
 
 
 
 
 Location: Hyderabad (Hybrid)
 
 
 
 
 Work Schedule: Mon to Fri, 5 PM to 2 PM
 
 
 
 
 
 
 
 Role Overview
 
 
 
 We&rsquo;re looking for a
 
 detail-oriented professional
 
 to manage end-to-end
 
 order processing and software license provisioning
 
 . This role works closely with
 
 Sales, Finance, and Support
 
 teams to ensure timely, accurate, and customer-focused delivery.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Process and validate customer orders with accuracy.
 </li>
 <li>
 Manage license creation, activation, and renewals.
 </li>
 <li>
 Resolve order or license-related issues in coordination with internal teams.
 </li>
 <li>
 Maintain accurate data in
 
 Salesforce CRM
 
 .
 </li>
 <li>
 Identify opportunities to improve operational efficiency.
 </li>
 </ul>
 
 
 
 
 
 
 
 Join us and be part of a
 
 collaborative global team
 
 delivering exceptional customer experiences!
 
</div>

Order Management Analyst

Chai Vision

<div>Logistics Order Support Specialist

Location: Lahore, Pakistan

Employment Type: Full-time

Working Hours: 9 AM - 5 PM EST ,

Salary: 550 - 600 USD monthly (7200 USD annual) 


About Chai Vision

Chai Vision is a rapidly growing, multi-brand eCommerce company dedicated to delivering exceptional customer experiences and operational excellence. We thrive in a fast-paced environment where continuous improvement and cutting-edge logistics solutions are at the core of our brand strategy. Join us in protecting our assets and ensuring a seamless, secure fulfilment journey for every customer.

1. Role Purpose

The Logistics Order Support Specialist ensures the smooth, accurate, and secure flow of dropship and retail orders through Chai Vision&rsquo;s fulfilment pipeline. This role exists to protect company assets by preventing fraud, resolving order issues promptly, and supporting logistics and customer service teams. By maintaining data integrity, ensuring timely order fulfilment, and driving process automation, the role directly contributes to Chai Vision&rsquo;s growth, values and brand strategy.

2. Who You Are

The ideal candidate is :-
<ul>
<li>Highly detail-oriented, proactive, and organized.</li>
<li>Skilled at identifying risks and solving problems with speed and accuracy.</li>
<li>Comfortable working in a fast-paced, multi-brand eCommerce environment.</li>
<li>Collaborative with cross-functional teams (logistics, customer service, procurement, inventory).</li>
<li>Passionate about process improvement, automation, and operational excellence.</li>
<li>Tech-savvy with strong understanding of eCommerce order flows and system integrations.</li> 
</ul>
3. What You&rsquo;ll Do
<div>
<ul><li>Order Integrity &amp; Fraud Prevention</li></ul>
</div><ul><li>Monitor and flag potentially fraudulent orders using tools and protocols.</li>
<li>Maintain a fraud cancellation target of 99.9% before warehouse dispatch.</li>
<li>Implement and refine checks to eliminate duplicate or invalid orders.</li></ul> 

<div>
<ul><li>Order Management &amp; Fulfilment Support</li></ul>
</div><ul><li>Manually create/process orders for samples, special requests, and retailer/vendor partners not connected via EDI.</li>
<li>Maintain real-time backorder records and collaborate with procurement/inventory teams to resolve them.</li>
<li>Serve as an escalation point for complex order issues from Customer Service and Logistics teams.</li></ul> 

<div>
<ul><li>System &amp; Process Management</li></ul>
</div><ul><li>Monitor order integration feeds from all sales channels (Shopify, Amazon, eBay, etc.).</li>
<li>Troubleshoot and resolve integration failures or discrepancies quickly.</li>
<li>Support automation and process improvement initiatives to reduce manual work and errors.</li></ul> 


4. Success Metrics
<ul>
<li>99.9%+ fraudulent orders cancelled before shipping.</li>
<li>100% accuracy in manual order creation and backorder records.</li>
<li>Backorder clearance rate improved by 10% within target timelines.</li>
<li>Zero major order integration failures left unresolved within SLA (e.g., 24 hours).</li>
<li>Positive feedback from Customer Service &amp; Logistics teams (measured quarterly).</li>
</ul>
10. Cross-Functional Relationships
<ul>
<li>Internal: Logistics, Warehouse, Customer Service, Integration, Automation, Procurement, Inventory.</li>
<li>External: Vendors, Retailers, Shipping carriers, Third-party fulfilment partners.</li>
</ul>
11. Tools &amp; Systems

Google Suite, Microsoft 365, Notion, Amazon, Shopify, Tiktok, ERP Systems, Logistics WMS, Logistics OMS, Logistics TMS

12. Accountability &amp; Rhythm
<ul>
<li>Daily:
<ul><li>Order monitoring</li>
<li>fraud checks</li>
<li>feed troubleshooting</li>
<li>Microsoft Teams updates</li>
</ul></li><li>Weekly:
<ul><li>Logistics/CS sync</li>
<li>performance check-ins</li>
<li>backlog review</li>
</ul></li><li>Monthly:
<ul><li>Reporting on fraud prevention</li>
<li>order accuracy</li>
<li>and integration health</li>
</ul></li><li>Quarterly:
<ul><li>Process improvement/automation projects</li></ul></li></ul></div>

Logistics Support Specialist

Nysonian Inc.

<div>
 
 About The Job
 
 
 
 
 Company Overview
 
 
 
 At Nysonian, we exist to build the next generation of global lifestyle brands&mdash;brands that inspire how people travel, move, and live. We believe the future belongs to companies that create not just products, but experiences that empower people worldwide.
 
 
 From luxury travel to fitness and wellness, our portfolio is growing fast:
 
 
 <ul>
 <li>
 NOBL Travel &mdash; one of the fastest-growing luggage brands, redefining modern travel with design, durability, and style
 </li>
 <li>
 FLO Pilates &mdash; the world&rsquo;s leading Pilates brand, bringing the practice into homes and wardrobes everywhere
 </li>
 <li>
 REDGE Fit &mdash; a new standard in at-home strength training, making performance accessible to all
 
 
 </li>
 </ul>
 Behind these brands is our full-stack D2C platform: manufacturing, distribution, and a growing tech team building the apps and digital infrastructure that power seamless customer experiences.
 
 
 With
 
 $150M+ in annual revenue, 300+ teammates across 6 countries, and 1.3M+ customers worldwide
 
 , we&rsquo;ve proven what&rsquo;s possible in just a few years. But we&rsquo;re only at the beginning&mdash;this is a chance to shape brands that will define the next decade.
 
 
 
 Position Overview
 
 
 
 This role will sit within the Order Management &amp; Aftersales team, focusing on the day-to-day processing, accuracy, and resolution of all customer orders. We are seeking a detail-oriented and proactive Executive &ndash; Order Management to join the Operations team. This role is responsible for the precise execution of the daily order flow across our D2C brands, ensuring all transactions are accurately captured, validated, and processed for the warehouse. The Executive will be the front-line specialist for order validation, exception handling, and ensuring seamless data integrity between the customer-facing front-end and the backend OMS/ERP systems.
 
 
 
 Key Responsibilities
 
 
 
 
 Order Execution &amp; Processing
 
 
 
 <ul>
 <li>
 Process and manage the daily volume of customer orders across all Nysonian brand platforms (NOBL, FLO, REDGE), ensuring immediate and accurate system entry.
 </li>
 <li>
 Perform routine checks and validation of order details, including pricing, discount codes, shipping information, and inventory allocation, prior to release to the warehouse.
 </li>
 <li>
 Manage the allocation of limited inventory, backorders, and pre-orders, ensuring timely communication to the Customer Support team for external updates.
 
 
 </li>
 </ul>
 
 Systems and Data Integrity
 
 
 
 <ul>
 <li>
 Serve as the primary user for the Order Management System (OMS), diligently maintaining the accuracy of order records, status updates, and fulfillment data.
 </li>
 <li>
 Identify and report recurring system data sync issues (e.g., inventory discrepancies, incorrect shipping method mapping) to the Manager and Tech teams.
 </li>
 <li>
 Generate daily and weekly reports on order volume, processing speed, and exception rates for analysis by the Order Management Manager.
 
 
 </li>
 </ul>
 
 Cross-Functional Coordination
 
 
 
 <ul>
 <li>
 Act as the direct liaison between the Customer Support team and the Warehouse/Logistics partners for all order-related inquiries and exceptions.
 </li>
 <li>
 Process all post-purchase order modifications (cancellations, address changes, item edits) requested by Customer Support, ensuring all system records are updated immediately.
 </li>
 <li>
 Collaborate with the Logistics team to manage order holds, prioritization, and batch creation based on carrier cutoffs and operational needs.
 
 
 </li>
 </ul>
 
 Key Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent experience in Business, Logistics, or Supply Chain.
 </li>
 <li>
 1&ndash;3 years of experience in an e-commerce, D2C, or retail operations role, specifically with hands-on experience in Order Processing/Management.
 </li>
 <li>
 Proficiency with Order Management Systems (OMS), Shopify, and CRM software.
 </li>
 <li>
 High proficiency in Microsoft Excel for data analysis and reporting.
 </li>
 <li>
 Exceptional attention to detail and organizational skills.
 </li>
 <li>
 Strong analytical and problem-solving abilities to triage and resolve order exceptions quickly.
 
 
 </li>
 </ul>
 
 Performance Indicators (KPIs)
 
 
 
 <ul>
 <li>
 Daily Order Processing Accuracy Rate.
 </li>
 <li>
 After sale Queries Turnaround Time (TAT).
 </li>
 <li>
 Volume of Order Exceptions/Errors escalated to the Manager.
 </li>
 <li>
 Compliance with SOPs for order modifications (cancellations/address changes).
 </li>
 </ul>
</div>

Order Management Executive

Barry Callebaut

<div><div><div><div><div>Customer Service Specialist ME
</div></div></div></div><div><div><div><div>Location:
Dubai, AE, 392407
</div></div></div></div><div></div><div><div>At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world&rsquo;s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
</div></div><div><div><div><div><div>About The Role</div>
<div>
We are seeking a qualified candidate to join our company as the Customer Service Specialist ME, based in Dubai. This role will be responsible for managing customer orders and supporting continuous improvement initiatives within the Regional Supply Chain team. Reporting to the Customer and Supply Chain Manager MEA, the Customer Service Specialist will act as a key contact for all order-related matters, ensuring timely and accurate processing of customer orders and enhancing the overall customer experience.</div> 
<div></div>
<div>
The successful candidate will collaborate with internal stakeholders, such as logistics, sales, and supply chain teams, to resolve order issues and contribute to the continuous improvement of customer service processes. This role also involves maintaining accurate order documentation, handling customer inquiries, and proactively identifying opportunities to optimize processes and improve service levels.</div><div> 
</div>
<div>Key Responsibilities Include:</div>
<ul><li>Manage customer orders from receipt to delivery, ensuring accuracy and compliance with company policies.</li>
<li>Act as the primary contact for customer inquiries regarding order status, delivery schedules, and product availability.</li>
<li>Resolve order-related issues by coordinating with internal teams to ensure customer satisfaction.</li>
<li>Maintain and update order management systems (SAP/Salesforce) with current information and customer records.</li>
<li>Monitor and analyze key performance metrics to identify trends and improvement opportunities.</li>
<li>Collaborate with cross-functional teams to drive process optimization and enhance the overall customer experience.</li>
<li>Organize and maintain process documentation to support continuous improvement efforts within the customer service team.</li>
<li>Ensure compliance with service level agreements (SLAs) and contribute to achieving performance targets.</li>
</ul>
<div></div><div>About You:</div>
<ul><li>Bachelor&rsquo;s Degree in Supply Chain Management, Business Administration, or a related field.</li>
<li>5+ years of experience in customer service or order management, preferably within the manufacturing or supply chain industry.</li>
<li>Proficient in order management systems (SAP) and Microsoft Office tools, with knowledge of Business Intelligence tools (Power BI) being a plus.</li>
<li>Strong analytical skills and attention to detail, with the ability to identify and resolve process issues.</li>
<li>Excellent verbal and written communication skills in English, French or Arabic are a strong plus.</li>
<li>A proactive and customer-focused approach, with the ability to work through challenging situations while maintaining professionalism.</li>
<li>Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.</li>
<li>Ability to work independently and collaborate effectively with cross-functional teams.</li>
</ul>
</div></div></div></div><div><div>At Barry Callebaut, we are committed to Diversity &amp; Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we&rsquo;ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
If you want to learn more about Barry Callebaut, please find further information here.
Were you missing anything in this job ad? Please share your feedback with us by clicking here.</div></div></div>

Customer Service Specialist ME

eos Products

<div>
 
 
 Job Summary:
 
 
 
 The Order to Delivery Specialist will be responsible for managing allocation of orders and providing sales and operations support.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 Order Management:
 
 <ul>
 <li>
 Daily reporting and analysis of sales reporting
 </li>
 <li>
 Pick &amp; Pack of orders, order processing
 </li>
 <li>
 Ensure account reconciliations
 </li>
 <li>
 Assure timely and accurate invoicing
 </li>
 <li>
 Clearing any order errors
 </li>
 <li>
 Processing EDI files
 </li>
 <li>
 Manage day to day execution of operations to ensure customer orders are received through EDI, processed into SAP and exported to warehouse
 </li>
 <li>
 Monitor Open order reports
 </li>
 <li>
 Manage resolution of issues that arise between warehouse, Sales &amp; Operations team
 </li>
 <li>
 Clear communication with Sales managers
 </li>
 </ul>
 
 Logistics Management:
 
 <ul>
 <li>
 Manage movements of good from warehouse to customer
 </li>
 <li>
 Ensure orders are processed timely and accurately
 </li>
 <li>
 Communicate with warehouse regarding ASN&rsquo;s and other retailer requirements
 </li>
 <li>
 Ensure PO changes due to stock issues are communicated to sales and customers as needed
 </li>
 <li>
 Chargeback Management
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in relevant field or related job experience
 </li>
 <li>
 2-4 years&rsquo; experience in Customer Service, Logistics, or Operations
 </li>
 <li>
 SAP user
 </li>
 <li>
 Advanced excel user
 </li>
 <li>
 System savvy
 </li>
 <li>
 Data manipulation, analytical
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Able to efficiently and effectively build and handle multiple relationships
 </li>
 <li>
 Able to drive a cross functional team for a solution
 </li>
 <li>
 Sense of urgency and &ldquo;Can do&rdquo; approach
 </li>
 </ul>
 
 
 
 
 
 Company Summary:
 
 
 
 eos Products is an iconic beauty brand that was founded on an innovative and entrepreneurial spirit that revolutionized how people experience daily beauty routines. As a brand of choice among gen z and millennial consumers, eos aims to drive everyday experiences forward, creating the joy that beautifully designed, expertly crafted products can bring to people&rsquo;s lives. From our iconic lip balm to our cult-favorite body lotion, eos products create delight where there was once utility, happiness where there was only function.
 
 
 
 
 
 
 Equal Opportunity Employer:
 
 
 
 eos Products offers equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, medical condition, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
 
 
 
 
 
 FLSA Status:
 
 
 FLSA exempt.
 
</div>

Order to Delivery Specialist

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