order management specialist

Guardian Industries

<div>
 
 Your Job
 
 
 
 Responsible for internal Supply Chain Orders and Cases process.
 
 
 Order Management Specialist is a key contact between the Inside Sales Coordinators, Supply Chain members and the plants throughout Europe. In that scope, Order Validation Specialist is to identify and understand customers&rsquo; order needs and provide them with the most suitable solution for their business activities.
 
 
 
 Our Team
 
 
 
 The role will involve the cooperation with customers Order Management Specialist who works in close cooperation with Customer Facing, scheduling, demand planning, logistics, production and shipping. Developing customer-supplier relationships in collaboration with Supply Chain streams on the follow-up of customers&rsquo; orders and requests. This requires an excellent knowledge of the process and to successfully navigate around production and logistics constraints.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Deal with all customer account enquiries that include order entry, modification, validation and product availability requests management.
 </li>
 <li>
 Expand the relationships with existing internal customers by continuously proposing solutions that meet their objectives
 </li>
 <li>
 Ensure the correct products and services are delivered to customers in a timely manner
 </li>
 <li>
 Serve as the link of communication between customer-facing team and internal teams to ensure customer orders are correctly and timely fulfilled
 </li>
 <li>
 Resolve any issues and problems faced by customers.
 </li>
 <li>
 Play an integral part in improving the service and timely execution that will turn into personal development, long-lasting relationships and business efficiencies.
 
 
 
 </li>
 </ul>
 
 Who You Are (Basic Qualifications)
 
 
 
 <ul>
 <li>
 Bachelor's degree.
 </li>
 <li>
 Fluent in English, both written and spoken.
 </li>
 <li>
 Fresh Grads are welcome to apply.
 </li>
 <li>
 Detail oriented and know when to STOP-THINK-ASK for clarifications before ACTING.
 </li>
 <li>
 Good communication and interpersonal skills with an aptitude for building relationships.
 </li>
 <li>
 Problem-solving skills.
 </li>
 <li>
 Must be proactive, customer focused and results oriented.
 </li>
 <li>
 Good PC skills in MS Office.
 </li>
 <li>
 Effective organizational skills.
 </li>
 <li>
 Must be proactive, customer focused, and results oriented.
 
 
 
 </li>
 </ul>
 
 What Will Put You Ahead
 
 
 
 <ul>
 <li>
 French, Spanish, Portuguese, Turkish, Russian language proficiency can be a plus.
 </li>
 <li>
 Experience within Customer Service / Order Management Specialist can be a plus.
 
 
 
 </li>
 </ul>
 
 At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
 
 
 
 
 Who We Are
 
 
 
 As a Koch company, Guardian Glass is one of the world&rsquo;s largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You&rsquo;ll find our glass in homes offices and cars and in some of the world&rsquo;s most iconic projects.
 
 
 At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
 
 
 Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
 
 
</div>

Order Management Specialist

Scherer Bros. Lumber Co.

Scherer Bros. Lumber Co. is seeking an Order Managment Specialist to join their Team About Us: Scherer Bros. Lumber Co. is a trusted provider of high-quality lumber and building materials. With a strong reputation for excellence, we prioritize exceptional service and product quality. We value our employees and foster a collaborative environment where growth and success thrive. Join our team as a Senior Sales professional and contribute to our continued success. Position Overview: Scherer Bros. is seeking an Order Management Specialist to join our Arden Hills, Minnesota Team. The Order Management Specialist supports sales and accounting by accurately and efficiently processing special orders, customer returns, credits, and vendor billing. This role requires strong problem-solving skills to identify and correct order and invoice discrepancies, ensuring smooth operations. This position involves cross-functional collaboration and may require occasional travel to provide backup support at other company sites. Key Responsibilities: Order and Accounting Management Process and manage special orders, including vendor acknowledgments, customer returns, and credits. Receive special orders into the BisTrack system (Scherer Bros'. SAR) and actively manage Open Order Reports. Verify and approve vendor invoices by matching them against product receipts to ensure accuracy. Research and resolve invoice discrepancies, pricing errors, and purchase order concerns. Enter and apply pricing/cost corrections for special orders based on exception reports. Perform daily cash handling duties, including balancing the cash drawer, processing contractor payments, and preparing/delivering bank deposits. Utilize standard reports to proactively monitor and address potential issues. Collaboration and Communication Work effectively with Sales, Accounting, and other Order Management staff to achieve departmental and company goals. Communicate clearly and concisely with staff, team members, and customers to resolve issues related to pricing, shipping, and order discrepancies. Identify opportunities for process improvement and recommend solutions to standardize procedures. Administrative Support &middot; Perform general office duties such as filing, scanning, daily mail processing, and maintaining office supply inventory. &middot; Participate in the &quot;Phone Pool&quot; to direct callers to the correct department. &middot; Assist with semi-annual inventory and audit activities as needed. Education and Experience High School Diploma or equivalent required. Minimum of four years of office and/or accounting experience is strongly preferred Knowledge, Skills, and Abilities Strong detail orientation and analytical skills with the ability to use logical reasoning to evaluate complex information and ensure accuracy in standardized work processes. Excellent written and verbal communication skills with a strong customer service focus. Proficiency in math skills and computer applications, including Microsoft Outlook/Calendar and SAPs (Systems, Applications, and Data Processing software) or similar ERP/accounting systems (e.g., BisTrack). Ability to work collaboratively as part of a team while also demonstrating the ability to work independently with minimal supervision. Proven proactive problem-solving skills to anticipate and quickly resolve challenges. Strong time management and organizational skills. Knowledge of building/lumber and dispatch delivery systems is a plus. Why Join Scherer Bros. Lumber Co.: Competitive Pay &amp; Benefits: We offer a competitive salary along with a comprehensive benefits package to support your well-being. Career Growth: At Scherer Bros., your development matters. We provide opportunities for advancement and continuous learning. Collaborative Culture: Work with a supportive, team-oriented group where your contributions are valued and your voice is heard. Stability &amp; Reputation: Join a trusted, well-established company known for its commitment to quality and customer satisfaction, offering job stability and long-term growth.

<div>Your Job
Responsible for internal Supply Chain Orders and Cases process.
Order Management Specialist is a key contact between the Inside Sales Coordinators, Supply Chain members and the plants throughout Europe. In that scope, Order Validation Specialist is to identify and understand customers' order needs and provide them with the most suitable solution for their business activities.
Our Team
The role will involve the cooperation with customers Order Management Specialist who works in close cooperation with Customer Facing, scheduling, demand planning, logistics, production and shipping. Developing customer-supplier relationships in collaboration with Supply Chain streams on the follow-up of customers' orders and requests. This requires an excellent knowledge of the process and to successfully navigate around production and logistics constraints.
What You Will Do
<ul><li>Deal with all customer account enquiries that include order entry, modification, validation and product availability requests management.
</li><li>Expand the relationships with existing internal customers by continuously proposing solutions that meet their objectives
</li><li>Ensure the correct products and services are delivered to customers in a timely manner
</li><li>Serve as the link of communication between customer-facing team and internal teams to ensure customer orders are correctly and timely fulfilled
</li><li>Resolve any issues and problems faced by customers.
</li><li>Play an integral part in improving the service and timely execution that will turn into personal development, long-lasting relationships and business efficiencies.
</li></ul>Who You Are (Basic Qualifications) 
 
<ul><li>Bachelor's degree.
</li><li>Fluent in English, both written and spoken.
</li><li>Fresh Grads are welcome to apply.
</li><li>Detail oriented and know when to STOP-THINK-ASK for clarifications before ACTING.
</li><li>Good communication and interpersonal skills with an aptitude for building relationships.
</li><li>Problem-solving skills.
</li><li>Must be proactive, customer focused and results oriented.
</li><li>Good PC skills in MS Office.
</li><li>Effective organizational skills.
</li><li>Must be proactive, customer focused, and results oriented.
</li></ul> 
What Will Put You Ahead<ul><li>
French, Spanish, Portuguese, Turkish, Russian language proficiency can be a plus.
</li><li>Experience within Customer Service / Order Management Specialist can be a plus.
</li></ul>At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a Koch company, Guardian Glass is one of the world's largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You'll find our glass in homes offices and cars and in some of the world's most iconic projects.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
#LI-AL2</div>

Infosoft

Job Title: Order Management Specialist Pay Rate: $25 to $26/Hr Duration: 6 Months Location: Cary, NC This position is for an international manufacturer of specialty materials.We are looking for an Order Management Specialist, responsible for the Sales Order Management process, customer satisfaction and support, account reconciliation, and supporting the revenue stream. Working in a customer service team of six people, interfacing with plants/shipping locations, Logistics, Credit, Accounts Receivable, Regulatory, and other departments.65% - 70% Order Management: <ul><li>Order management will include a group of customers within one or multiple markets, segmented by market or geographic region, and responsible for all activities for this group of customers.</li><li>Learn &amp; understand the products and customers/markets, and gain the ability to offer proactive solutions to the customer.</li><li>Responsible for approximately 2,000 orders per year, receiving and acknowledging all orders within 24 hours of receipt.</li><li>Consistently execute all quote-to-cash responsibilities, including order entry, customer master settings, and automated AEN output for acknowledgments, ship notices, and invoices.</li><li>Knowledgeable in and easily executes SAP customer master and output settings to provide consistent information to customers, such as Order Acknowledgement, ASN, COA, and Invoice.</li><li>Easily maintains most customer master information and the correct linkage of customers. Monitors orders for on-time delivery or renegotiates delivery dates, within service guidelines or with guidance.</li><li>Understand and request approval for alternative forms of transportation, including cost differential, and consider service rules. Review inventory and manage order confirmation and backorder processing. Possibly learning and/or executing more complex sales order processes.</li><li>Uses most tools and reports to understand order process status and identify areas of concern in the quote-to-cash process.</li><li>Notifies the manager and requests assistance when needed for order fulfillment.</li></ul>10%- 20% Resolving Issues: <ul><li>Resolves crisis situations during and after hours of operation, easily managing customer relationships.</li><li>Record complaints and correctly assign them to the investigating party, understanding the implications of issues, and effectively managing the complaint process.</li><li>Constant follow-up and review until issues are satisfactorily closed.</li><li>Understanding of customer financials (residuals, credits/debits, and overdue invoices); investigate and resolve residuals on a timely basis, weekly, create credit and adjustments within authorized limits, or request approval when appropriate.</li><li>Frequently recommends, initiates, identifies gaps, and suggests improvements.</li></ul>5% Training: <ul><li>Actively participate in all required training and in the appropriate time frame.</li><li>Maintain personal ISO training records.</li><li>Proactively assist team members with daily activities and training efforts.</li><li>Attend the offered training to support the development plan and strengthen skills.</li></ul>10% - 15% Additional Activities: <ul><li>Identify the need for new ISO procedures; create new procedures and amend existing procedures as needed.</li><li>Perform additional business-specific related activities as directed by the Manager or the Supervisor to support sales and distribution processes, which may include inside sales, import, export, collections, forecasting, Supply Chain, and various report requests (SAP BW, WBBR, etc.).</li><li>Attend supply chain and S&amp;OP meetings, understand changes and impact to product delivery; communicate the information and impact to the team.</li><li>Share knowledge and propose the use of custom SAP reports across the supply chain to provide accurate, real-time order information.</li><li>Assist with process improvement for business-specific activities internally and externally.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree with Emphasis in Business, Engineering, or Supply Chain, or equivalent relevant customer service experience.</li><li>One to three years of experience with a Bachelor's degree, or four or more years of relevant customer service experience without a Bachelor's degree.</li><li>Proficient in Microsoft applications: Word, Excel, and PowerPoint</li><li>Strong problem-solving and communication skills</li><li>Customer Order processing in an enterprise system, SAP is strongly preferred</li></ul>Job Type: ContractPay: $25.00 - $26.00 per hourApplication Question(s):<ul><li>Please provide your Email address</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Order Management or processing: 2 years (Required)</li><li> Customer Master Records: 1 year (Required)</li><li>Microsoft Excel : 1 year (Required)</li><li>SAP: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Cary, NC 27519 (Required)</li></ul>Work Location: In person

X2 LOGICS STAFFING

Job Title: Order Management SpecialistLocation: Los Angeles, CA 90065 (Hybrid Tuesday &ndash; Thursday onsite)Job Type: Contract-to-HireDuration: 6 monthsSummary:<ul><li>We are seeking a detail-oriented and highly organized Order Management Data Associate (Contract) to support our wholesale retail operations in the fast-paced beauty industry. This role is essential in maintaining the accuracy and integrity of order data across internal systems and retail partner portals. The ideal candidate brings a proactive, data-driven mindset, has experience working with beauty retailers, and understands the nuances of EDI orders, vendor compliance, and fulfillment timelines in the beauty space.</li></ul>Responsibilities:<ul><li>Download each customer's order on SPS Commerce EDI and manually organize the data into a master file.</li><li>Compare the order quantity to warehouse's inventory balance report to check the order fulfillment status of each customer order.</li><li>Responsible for entering data accurately into the respective system without duplicates.</li><li>Provide administrative support by managing customer order details including the order quantity and the order amount by each customer by each SKU on a weekly &amp; Monthly basis.</li><li>Support in ensuring that the customer orders are processed in a timely manner by communicating with cross-functional teams.</li><li>Monitor status of REACH orders and update ASN and Invoice in SPS commerce</li><li>Understand allowance/discount for each vendor and ensure to submit correctly</li><li>Troubleshoot any issues related ASN and invoice in SPS commerce</li><li>Submit shipment information and billing invoice to customers.</li><li>Ability to confirm orders (pricing validation and shipping window extension if necessary).</li><li>Any required troubleshooting and customer service.</li><li>Issue credit/return orders.</li><li>Collaborate with finance team, warehouse team to investigate</li><li>Ability to handle high volume of vendors</li><li>Ability to handle high volume of PO</li></ul>Requirements:<ul><li>Bachelor's degree required, preferably in Supply Chain Management or in another field, but seeking a career in Operations.</li><li>1&ndash;3 years of experience in an order management, data entry, or sales support role within a wholesale or retail beauty brand.</li><li>Familiarity with retailer portals and EDI transactions</li><li>Working knowledge of Microsoft applications, especially in Excel (can maintain complex spreadsheets).</li><li>Experience with an ERP system is a plus, preferably SAP.</li><li>Desire to always look for areas for process improvements and eliminate non-value-added activities.</li><li>Excellent verbal and written communication skills.</li><li>Ability to multi-task, and work in a fast-paced environment.</li></ul>Job Type: ContractPay: $25.00 per hourExpected hours: 40 per weekWork Location: In person

MM International

<div>Please review the given HYBRID role and advice if you would be interested
Job Name: Order Management Specialist (SPS Commerce)
Rate: $25 on W2 only
Duration: 6 months contract to hire
Location: Los Angeles, CA 90065(HYBRID)
Summary
We are seeking a detail-oriented and highly organized Order Management Data Associate (Contract to hire) to support our wholesale retail operations in the fast-paced beauty industry. This role is essential in maintaining the accuracy and integrity of order data across internal systems and retail partner portals. The ideal candidate brings a proactive, data-driven mindset, has experience working with beauty retailers, and understands the nuances of EDI orders, vendor compliance, and fulfilment timelines in the beauty space.
Candidate will be onsite three days a week (Tuesday - Thursday) 

 
This is a contract-to-hire opportunity.
Responsibilities
Download each customer's order on SPS Commerce EDI and manually organize the data into a master file. 
Compare the order quantity to the warehouse's inventory balance report to check the order fulfilment status of each customer order. 
Responsible for entering data accurately into the respective system without duplicates. 
Provide administrative support by managing customer order details including the order quantity and the order amount by each customer by each SKU on a weekly &amp; Monthly basis. 
Support in ensuring that the customer orders are processed in a timely manner by communicating with cross-functional teams. 
Monitor status of REACH orders and update ASN and Invoice in SPS commerce
Requirements
Bachelor's degree required preferably in Supply Chain Management or in other but seeking out for a career Operations. 
1 3 years of experience in an order management, data entry, or sales support role within a wholesale or retail beauty brand. 
Familiarity with retailer portals and EDI transactions 
Working knowledge of Microsoft applications, especially in Excel (can maintain complex spreadsheets). 
Experience with ERP system is a plus, preferably SAP.</div>

Order Management Specialist(EDI)

Linstarsolution corporation

Job DescriptionThe main function of the Export &amp; Order Management is to ensure the efficient and compliant international and domestic shipment of goods, handling all aspects from order processing to logistics. They coordinate with warehouse, freight forwarders, and demand planning team to ensure smooth operations and maintain strong customer relationships<ul><li>Location: 3 Macarthur Pl, Santa Ana, CA 92707 USA -Hybrid (Mon-Thur)</li><li>Top 3 Skills: Data Analysis, Excel, Report Creation (Management)</li></ul>Current Roles &amp; Responsibilities : <ul><li>Analyze and provide pending order status and fulfillment reports for customer accounts</li><li>Lead Distributor and OEM Account Order allocations for maximum efficiency and effectiveness&#8729;</li></ul>New role will require additional R&amp;R added to current position including :<ul><li>Research &amp; Develop business strategies to meet internal team KPI including Sales Revenue target</li><li>Create Sales/Order fulfilment report to share with internal stakeholders, external partners (DISTY, OEM, ASC/BE)</li><li>Analyze and provide sales revenue analysis reports for management</li></ul>Role and Responsibilities:<ul><li>Monitor and assess Sales operation and related goals and targets for efficiency, KPI performance and implement strategy for sales increase when necessary</li><li>Lead Export order allocations for Subsidiaries and Global Reallocation Sales</li><li>Research &amp; Develop business strategies to meet DEPT sales revenue target</li><li>Analyze and provide pending order status and fulfillment reports for customer accounts</li><li>Lead Distributor and OEM Account Order allocations for maximum efficiency and effectiveness</li><li>Create Sales/Order fulfilment report to share with internal stakeholders, external partners (DISTY, OEM, ASC/BE)</li></ul>Skills and Qualifications:<ul><li>Experience in risk-based, analytical or investigative functions and drive necessary changes</li><li>Bachelor's degree with focus on Business Administration or Finance or related areas, or equivalent</li><li>1-3 years of in-depth experience with consumer electronic parts and Logistic operation</li><li>Proven experience in SAP System</li><li>Strong MS-Office skills (PowerPoint, Excel, Word) Experience</li><li>Good numerical and deep-dive data analytical skills with Excel</li></ul>Job Type: ContractPay: $28.00 per hourBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Work Location: Hybrid remote in Santa Ana, CA 92707

Export & Order Management Specialist

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