order management specialist

help AG

<div><p>Help AG Is looking for a talented and experienced Order Management Specialist who will be working closely with members of the Finance team. The primary tasks shall include issuing purchase orders, posting GRNs, booking purchase invoices, vendor onboarding, inventory monitoring and reconciliation. He shall also handle the entire logistics function of the KSA office. The employee is also expected to cover for other Order Management Specialists during leaves and annual vacation.</p><p><b><br>
Responsibilities:</b></p><br>
<ul><li>
Create projects in SharePoint and upload supporting documents</li><li>
Create Purchase Orders (PO) in the system &ndash; BC365</li><li>
Send POs to suppliers through BC365 for projects and internal purchases</li><li>
Monitor and follow up status of orders to meet delivery deadlines &ndash; email, phone calls</li><li>
Receive shipments from distributors and vendors, ensuring that the right items, quantities, and serial numbers are received</li><li>
Post Goods Receipt Notes (GRN) and generate Delivery Notes.</li><li>
Post supplier invoices while ensuring that invoices comply with tax regulations</li><li>
Post purchase journals and inventory entries</li><li>
Coordinate deliveries to end-customers with the support of BDMs and PMs</li><li>
Send customer licenses &ndash; seed files, certificates, entitlements, proof of delivery</li><li>
Update projects in SharePoint when and where applicable</li><li>
Liaise with suppliers, couriers, forwarders, and delivery partners</li><li>
Prepare reports - deliveries, revenue and cost allocation, among others</li><li>
Periodic visit to 3rd party/offsite warehouse to conduct inventory count</li><li>
Support auditors during year-end inventory count</li><li>
Maintain physical files for supplier and customer delivery notes, contracts, shipping documents</li><li>
Maintain a tidy and organized onsite storeroom</li></ul><ul><li>
Support in supplier onboarding, due diligence and completing 3rd party forms in KSA</li><li>
Review of orders (OPE) for KSA</li><li>
Other ad hoc tasks as maybe required from time to time.</li></ul><p></p><p><b>
Qualifications &amp; Skills:</b></p><br>
<ul><li>
Bachelor&rsquo;s Degree in Business, Accounting or related field.</li><li>
Background in accounting - journal entries, inventory management, revenue recognition &ndash; is essential</li><li>
Minimum of 2 years purchasing and logistics experience, preferably for IT-related products.</li><li>
Well-versed with BC365, Navision, and MS office tools (Word, Excel, Outlook, PowerPoint, SharePoint, Teams)</li><li>
Knowledge of VAT and Withholding regulations (UAE, KSA, EGY, QAT)</li><li>
Knowledge of supply chain and logistics, international shipping incoterms, custom regulations and standards.</li><li>
Fluency in written and spoken English; Arabic is a plus.</li><li>
Good in preparing reports and presentations.</li><li>
Good analysis and evaluation skills.</li><li>
Excellent communication and negotiation skills.</li><li>
Excellent organizational skills.</li><li>
Adaptability and can get along well with colleagues, suppliers, and other stakeholders.</li></ul><p></p><p><b>
Benefits:</b></p><br>
<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement activities throughout the year.</li><li>
Tailored training &amp; development program.</li></ul><p></p><p><b>
About Us:</b></p><p><br>
Help AG is the cyber security arm of e&amp; enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.</p><p></p><p><br>
Present in the Middle East since 2004, Help AG was strategically acquired by Etisalat group in Feb 2020, hence creating a cyber security and digital transformation powerhouse in the region.</p><p></p><p><br>
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cyber security focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</p></div>

Order Management Specialist

Air Liquide

<div><h2 class="jobSectionHeader"><b>How will you CONTRIBUTE and GROW?
</b></h2><p></p>Delivers comprehensive administrative support to commercial operations and patient/customer services. This role acts as a primary liaison between the organization, its clients, and third-party payors (including governmental and private insurance) to facilitate contract management and operational continuity.
<br>
This position is focused on operational and administrative coordination.
<p>1 - <b>Order Lifecycle Management: </b>Monitor daily orders, while executing accurate order entry into our internal ordering systems.
</p><p>2- <b>Operations Coordination: </b>Collaborate closely with the Operations team to plan orders and follow up on logistics to ensure timely fulfillment and delivery.
</p><p>3- <b>High-Volume Engagement: </b>Manage high volume of calls on daily basis, handling both inbound customer enquiries and proactive outbound calls to drive sales opportunities.
</p><p>4- <b>Complaint Resolution: </b>Take ownership of customer complaints, leading internal investigations to ensure full resolution and satisfaction (&quot;closing the loop&quot;).
</p><p>5 <b>- Analysis &amp; Reporting: </b>Monitor delivery analysis and PowerBI dashboards to monitor critical KPIs, specifically Churn Rate and Fulfillment Rate.
</p><div>6- <b>Ad-hoc Emergency Response: </b>Provide standby availability after hours to manage urgent escalations if needed. The anticipated demand for this function is minimal, and strictly limited to high-priority business continuity needs.<br>
<br>
<br>
<br>
Decision Making / Activity:
<br>
<ul><li>Handles more complex customer enquiries and complaints
</li><li>May be involved in training new hires and improving customer service process
</li><li>Work closely with the customers service manager to ensure smooth operations
</li></ul></div><h2 class="jobSectionHeader"><b>___________________
</b></h2><h2 class="jobSectionHeader"><b>Are you a MATCH?
</b></h2><p></p><p><b>Education Level
</b></p><ul><li><p>Bachelor degree in Business, Foreign Languages, logistics or planning background preferred.
</p></li></ul><p></p><p><b>Experience Level
</b></p><ul><li><p>1 to 2 years experience in customer experience management. Fresh Graduates are welcome to apply.
</p></li></ul><p></p><p><b>Competencies
</b></p><ul><li><p>Customer service orientation
</p></li><li><p>Excellent communication skills
</p></li><li><p>Excellent business English (oral and written)
</p></li><li><p>Motivated learner
</p></li><li><p>Time Management and organization skills
</p></li><li><p>Multitasking
</p></li><li><p>Must be reliable, adaptable and detail oriented
</p></li><li><p>Ability to effectively work in a team environment
</p></li><li><p>Analytical and problem solving skills
</p></li></ul><p></p><p><b>Our Differences make our Performance<br>
</b></p><p><br>
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
<br>
<br>
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.</p></div>

Gasket & Seal Fabricators | Sealtite Corporation

<p>Gasket and Seal Fabricators (GSF) is a 50 year old manufacturing company serving customers across the Midwest. The company also owns Sealtite Corporation, a well-known aerospace seal manufacturer in STL, expanding our capabilities and long-term growth platform. Together, our companies specialize in custom gasket fabrication and industrial sealing solutions, prioritizing quality, customer service, and employee satisfaction.</p><p>The GSF Pricing &amp; Order Management Specialist will be the main point of contact for our customers, help confirm sales orders, and ensure material is purchased for production.</p><p>The Company places a lot of importance on fully training its employees. It is expected that this position will be heavily focused on training in the near term &ndash; with the goal of helping the rep achieve long-term success. Training will be accomplished by working directly with experienced personnel to learn our customers&rsquo; needs, product characteristics, and GSF&rsquo;s manufacturing process. The rep will also be expected to attend in-person product trainings at Parker Hannifin and other industry events at least once/year on behalf of the company.</p><p><b>Our Culture</b></p><p>We take pride in maintaining a professional, people-first culture that balances high expectations with strong support. We operate with a family-oriented atmosphere where employees are known, valued, and frequently recognized. Our leadership style is patient, fair, and steady, and we believe strong performance comes from clear communication, mutual trust, and accountability rather than pressure or politics. We work hard and stay busy as a growing organization, but we also enjoy what we do. We host monthly company lunches and two company-wide celebration events each year to recognize our team, and we remain committed to building a workplace where professionals can take pride in their work and feel part of something meaningful long-term.</p><p><b>Key Responsibilities</b></p><ul><li>Review and ensure accuracy of customer sales orders and confirm pricing, delivery date, and other customer requirements</li><li>Calculate customer quotes outlining price and delivery dates for custom gaskets &amp; distribution parts</li><li>Assist customers with date changes, material substitutions, expedites, compliance paperwork, and other customer service requests</li><li>Interact with GSF suppliers and submit orders for necessary gasket/seal material</li><li>Resolve customer issues by investigating problems, offering solutions, and making recommendations to management</li><li>Assist with AS9100 quality tasks such as completing Supplier Scorecards, Corrective Actions, Material Rejections, and more</li><li>Maintain a robust understanding of our customers, GSF&rsquo;s products, and capabilities</li><li>Develop professional and technical knowledge by attending continuous trainings, educational sessions, and participating in professional organizations</li><li>Contribute to GSF&rsquo;s long term strategy by accomplishing related duties as needed</li></ul><p><b>Skills &amp; Qualifications</b></p><ul><li>3-5 years of experience in estimation or purchasing</li><li>Excellent attention to detail</li><li>Excellent customer service/interpersonal skills</li><li>Knowledge of manufacturing, industrial, or assembly processes preferred</li><li>Experience working with engineering personnel or other technical buyers preferred</li><li>Driven individual who is personable and a team player</li></ul><p>We are seeking a driven, personable leader who values teamwork and long-term professional growth.</p><p><b>Schedule &amp; Work Environment</b></p><ul><li>Full-time, on-site</li><li>Hours: 6:45am &ndash; 5:00pm M-Th</li></ul><p><b>Benefits</b></p><ul><li>Health Insurance (Dental &amp; Vision)</li><li>Life Insurance</li><li>Disability Insurance</li><li>Workers Compensation</li><li>401(k) with Corporate Matching</li><li>Paid Vacation</li><li>Paid Holidays</li><li>Paid Sick Days</li><li>Additional employee benefits</li></ul><p>If you are looking to grow your career long-term with a stable yet evolving manufacturing company - we encourage you to apply.</p><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>People with a criminal record are encouraged to apply</p><p>Work Location: In person</p>

Pricing & Order Management Specialist (Manufacturing)

Advance Displays

<div><p>Order Fulfillment Specialist</p><p></p><p><br>
As an Order Fulfillment Specialist, you will be responsible for accurately picking, palletizing, and preparing customer orders for shipment. You will adhere to all warehouse safety guidelines and meet established performance standards for accuracy and efficiency. In this role, you will also support other teams as needed to maintain smooth operations while<br>
consistently living and demonstrating our core company values</p>
<p>
When you join Advance Displays, you join a team that cares about you and your success. Together, we&rsquo;ll deliver an excellent experience for our customers.</p><div><br>
WHO YOU ARE<br>
<ul><li>You are dependable and take pride in completing orders accurately and on time</li><li>You are safety-minded and committed to following warehouse guidelines</li><li>You are detail-oriented and thrive in a fast-paced environment</li><li>You are a team player willing to support colleagues when needed</li><li>You live and demonstrate company values in your daily work</li></ul></div><div><br>
QUALIFICATIONS<br>
Must Haves<br>
<ul><li>1+ years of experience in warehouse or order fulfillment environment</li><li>Ability to meet accuracy and efficiency standards in order processing</li><li>Commitment to following warehouse safety practices</li><li>Strong organizational skills and attention to detail</li><li>Ability to work effectively in a team-oriented environment</li></ul></div><div><br>
Preferred<br>
<ul><li>Forklift or pallet jack certification</li><li>Experience with warehouse management systems (WMS)</li><li>Knowledge of shipping and logistics processes</li></ul></div>
<ul><li>Previous experience in a high-volume fulfillment center.</li></ul></div><p></p>

Order Fulfillment Specialist

Technogym

<div><div><div><div><div><div><p>Order Fulfillment Specialist Subs
</p></div></div></div></div><div><div><div><div><b>Location:
</b>Riyad, 01, SA
</div></div></div></div><div><div><div><div><b>Function/Branch: </b>Others
</div></div></div></div><div><div><div><div><b>Type of contract: </b>Permanent Employee
</div></div></div></div></div><div><div><div><div><div><div><div><div><div>Our Company</div>
</div><div><div>
Technogym inspires <b>70 million daily users</b> to train using our <b>innovative &amp; engaging solutions for fitness, sport and health</b>. By promoting the <b>Healthness lifestyle</b> of exercise, a balanced diet, and a positive mental approach, AI Tracking &amp; Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.</div>
<div>Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the <b>right spirit to join Technogym because you have the IMBESTIO</b>! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!</div>
</div></div><div><div><div>
Your Role</div>
</div><div><div>
We are looking for an <b>Order Fulfillment Specialist</b> to manage the end-to-end order processing cycle, from quote confirmation to billing. You will ensure compliance with internal policies, provide premium customer experience, and manage logistics and stock optimization. This role requires close collaboration with sales, proactive backlog management, and effective handling of customer inquiries and TECHNOGYM CARE activities.</div></div></div><div><div><div>
Your Impact</div>
</div><div><div><ul><li>Guarantee precise and timely order processing, ensuring governance and compliance with internal policies and sales conditions.</li></ul>
<ul><li>Provide a premium customer experience by effectively managing customer journey touchpoints.</li></ul>
<ul><li>Plan and manage &ldquo;frictionless&rdquo; deliveries through the logistic portal, including delivery date management, job assignment, and activity closure.</li></ul>
<ul><li>Optimize free stock management and process Purchase Orders to HQ, ensuring correct stock movement management.</li></ul>
<ul><li>Maintain an accurate order portfolio (backlog), avoid expirations and collaborating with sales to minimize backlog slippage.</li></ul>
<ul><li>Keep the CRM system up to date with relevant customer service information.</li></ul>
<ul><li>Manage TECHNOGYM CARE activities, offering prompt and appropriate feedback to customer inquiries.</li></ul>
<ul><li>Conduct post-delivery surveys to assess customer satisfaction and proactively address any issues.</li></ul>
</div></div></div><div><div><div>About You</div>
</div><div><div>
Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You should have high attention to detail and accuracy, with strong time and workload management skills. You have excellent telephone and written communications skills, have a true passion for delivering a premium customer experience and are system savvy (SAP, Outlook).</div>
<div>
What you should bring:</div>
<ul>
<li>Proven experience in Order Management, Customer Service, or a related role, ideally in a fast-paced, customer-centric environment.</li>
<li>Minimum of 2-3 years of relevant experience.</li>
<li>Strong sense of accountability and ownership of customer needs.</li>
<li>Excellent communication skills, both verbal and written, with active listening and empathy.</li>
<li>Knowledge of ERP systems (SAP preferred) and CRM management.</li>
<li>Analytical and structured approach with strong problem-solving skills.</li>
<li>Familiarity with local VAT and fiscal regulations.</li>
<li>Fluency in English (preferred).</li>
<li>Exceptional time management and resilience.</li>
</ul></div></div><div><div><div>Technogym is an Equal Opportunities Employer</div>
</div><div><div>
Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.<br>
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!</div></div></div></div></div></div></div></div></div></div><p></p>

Order Fulfillment Specialist Subs

TSR Consulting

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Order-To-Cash Operations Specialist
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Seattle, WA 98102&ndash;Preferred | Open to Madison, NJ 07940
 </p>
 <p>
  <strong>
   Work Model:
  </strong>
  60% Onsite
 </p>
 <p>
  <strong>
   Schedule:
  </strong>
  Monday&ndash;Friday, Standard Business Hours
 </p>
 <p>
  <strong>
   Pay Rate:
  </strong>
  $79.03&ndash;$96.42/hour (W2)
 </p>
 <p>
  <strong>
   Position Overview
  </strong>
 </p>
 <p>
  We are seeking a Order-To-Cash Operations Specialist to join a high-impact Cell Therapy operations team. This role will serve as a subject matter expert in
  <strong>
   Order Exception Management
  </strong>
  within SAP ERP, supporting global stakeholders and third-party distributors to ensure a seamless order-to-cash process and exceptional delivery experience for patient treatment centers worldwide.
 </p>
 <p>
  Cell Therapy represents one of the most innovative areas in modern oncology, offering significant growth potential and the opportunity to directly support life-changing treatments.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Support global
   <strong>
    order-to-cash operations
   </strong>
   , including market launches and cross-functional initiatives.
  </li>
  <li>
   Monitor automated document creation (sales orders, purchase orders, intercompany orders, deliveries) in
   <strong>
    SAP S/4HANA
   </strong>
   and resolve exceptions.
  </li>
  <li>
   Partner with Production Planning, Scheduling, Commercial teams, Finance, and specialty distributors to ensure
   <strong>
    on-time delivery
   </strong>
   .
  </li>
  <li>
   Escalate operational issues to IT and vendor teams as needed.
  </li>
  <li>
   Act as an
   <strong>
    Order Management SME
   </strong>
   for ERP implementations across manufacturing sites.
  </li>
  <li>
   Support
   <strong>
    User Acceptance Testing (UAT)
   </strong>
   , including defect tracking and resolution.
  </li>
  <li>
   Maintain SOPs, work instructions, dashboards, and reporting tools.
  </li>
  <li>
   Drive
   <strong>
    process improvements
   </strong>
   and support regulatory compliance (cGMP/GxP).
  </li>
  <li>
   Collaborate with BI&amp;A teams to develop reporting and analytics.
  </li>
  <li>
   Provide weekend/holiday on-call support as required.
  </li>
 </ul>
 <p>
  <strong>
   Required Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree with
   <strong>
    5+ years of experience
   </strong>
   in the pharmaceutical or biotech industry.
  </li>
  <li>
   Hands-on experience with
   <strong>
    SAP S/4HANA
   </strong>
   and strong ERP knowledge.
  </li>
  <li>
   Background in
   <strong>
    regulated environments
   </strong>
   (cGMP/FDA).
  </li>
  <li>
   Experience in
   <strong>
    Order-to-Cash processes
   </strong>
   , including order management, invoicing, credits, and returns (Cell Therapy experience preferred).
  </li>
  <li>
   Advanced proficiency in
   <strong>
    Microsoft Office 365
   </strong>
   (Excel, Outlook, PowerPoint, Word).
  </li>
  <li>
   Strong organizational, communication, and decision-making skills with the ability to manage competing priorities.
  </li>
 </ul>
 <p>
  <strong>
   Core Competencies
  </strong>
 </p>
 <ul>
  <li>
   Self-motivated with strong ownership and accountability
  </li>
  <li>
   Excellent planning and organizational abilities
  </li>
  <li>
   Effective collaborator across global teams and cultures
  </li>
  <li>
   Skilled at conflict resolution and managing high-pressure situations
  </li>
  <li>
   Adaptable to rapidly changing business needs
  </li>
 </ul>
 <p>
  <strong>
   Work Environment
  </strong>
 </p>
 <ul>
  <li>
   Office-based role requiring
   <strong>
    minimum 60% onsite presence
   </strong>
   .
  </li>
  <li>
   Remote work must be conducted from a dedicated home office with reliable internet access.
  </li>
  <li>
   Extensive computer and phone usage required.
  </li>
 </ul>
</div>


Order-To-Cash Operations Specialist

Expleo Group

<div>Overview:
<div>
As a Sales Back Office Specialist, you will be responsible for managing the end-to-end order processing and supporting the sales team to ensure a seamless customer experience.</div>
Responsibilities:
<ul><li>Order Management: Own the complete order management process, including order entry, validation, pricing, and coordination of delivery to ensure timely fulfillment.</li><li>Billing Coordination: Work closely with the Finance team to coordinate billing, manage credit and debit notes, and facilitate dispute resolution to maintain accurate financial records.</li><li>Data Management: Maintain customer master data and contract records in ERP/CRM systems, ensuring data accuracy, compliance, and integrity.</li><li>Point of Contact: Serve as the primary point of contact for sales teams and customers, tracking service level agreements (SLAs) and overall service levels to ensure customer satisfaction.</li><li>Reporting and Process Improvement: Generate reports on orders, backlog, and invoicing; actively support process improvements and automation initiatives to enhance operational efficiency.</li></ul>
Qualifications:
<ul><li>2&ndash;3+ years of experience in sales back office, sales operations, or order management.</li><li>Hands-on experience with ERP systems (such as SAP or similar) and Customer Relationship Management (CRM) software.</li><li>Detail-oriented with strong communication and problem-solving skills, capable of addressing issues effectively.</li><li>Proficiency in Excel; exposure to Power BI is a plus.</li></ul></div>

Sales Back Office Specialist | German Speaker

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