order processing coordinator

Alpha Beta Partners Ltd (UK based company)

Job Description:First Mile Freight CoordinatorThe First Mile Freight Coordinator is responsible for managing and overseeing the initial stages of the freight process. The primary role involves pulling orders from the system, identifying those registered and requiring pickup, and coordinating with vendors to ensure timely and efficient pickups. The position focuses on maintaining accuracy, minimizing delays, and ensuring seamless communication between stakeholders.Short JD'sOrder Processing: Pull and process registered orders that require vendor pickups. Scheduling &amp; Coordination: Schedule pickups with vendors and optimize routes for efficiency. Communication: Provide timely updates to internal teams and resolve pickup-related issues. Tracking &amp; Reporting: Monitor order statuses, track progress, and generate daily reports.Key Responsibilities (In details):1. Order Management:Pull orders from the system that are registered and need to be picked up. Verify order details, including pickup locations, quantities, and timelines. Monitor and update order statuses in the system.2. Vendor Coordination:Schedule and confirm pickups with vendors based on order requirements. Communicate any schedule changes or adjustments with vendors.Ensure vendors comply with pickup schedules and documentation requirements.3. Logistics Planning:Plan and organize routes to optimize pickup schedules.Work with carriers to arrange transportation and resolve scheduling conflicts. Track and report any delays, issues, or exceptions during pickups.4. Communication and Reporting:Provide regular updates to internal teams regarding pickup statuses and any issues.Maintain accurate logs and records for all pickups and vendor interactions.Prepare daily or weekly reports for management on pickup performance and pendingorders.5. Problem-Solving:Address and resolve pickup-related issues, including vendor delays or order discrepancie Collaborate with internal departments to resolve escalations.Ensure clear and timely communication with all parties involved.Requirements:<ul><li>Bachelors Degree in supply chain or Related field</li><li>More than 1 year of experience in Freight Operations</li><li>Location is Bharia phase 4</li><li>Night time shift</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Freight / Dispatch Coordinator

Spectrum Mobile

Overview Join our dynamic team as a Supply Chain Logistics Coordinator and become a vital driver of our manufacturing and distribution success! In this energetic role, you will orchestrate the seamless flow of materials, products, and information across our supply chain network. Your expertise will ensure efficient procurement, production planning, and logistics operations, helping us meet customer demands with precision and agility. If you thrive in a fast-paced environment and are passionate about optimizing supply chain processes, this is your opportunity to make a meaningful impact!Supply Chain AssistantSupply Chain Assistant &ndash; Entry Level Logistics / Procurement SupportOur partner company is seeking a Supply Chain Assistant to help manage shipment tracking, inventory updates, documentation, and operational support tasks. This role is ideal for candidates starting a career in logistics, procurement, or supply chain operations.Requirements:<ul><li>Basic computer and data entry skills</li><li>Organized and detail-oriented mindset</li><li>Ability to manage documentation and tracking information</li><li>Reliable and responsible work habits</li></ul>Compensation: Competitive pay with bonus opportunities based on performance.Keywords: supply chain, procurement assistant, logistics support, order processing, shipping coordination.Quick Apply available &mdash; start your supply chain career today.Pay: $25.20 - $30.35 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Family leave</li><li>On-site gym</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

supply chain Logistics Coordinator

Amphenol Energy Technolgies

The Customer Service Representative at Amphenol Middle East (AME) is responsible for supporting customers by providing accurate and timely information regarding orders, quotations, product availability, and delivery schedules.
 This role manages order entry, monitors order status, and coordinates with internal departments to ensure customer requirements are clearly communicated and fulfilled. The CSR works closely with sales, engineering, production, quality, and logistics teams to maintain a high level of customer satisfaction and ensure accurate documentation throughout the order lifecycle.
 
Knowledge / Skills: 
<ul>
<li>Proficiency with Microsoft Office (Word, Excel, Outlook) and general computer applications</li>
<li>Experience working within ERP or order processing systems</li>
<li>Strong written and verbal communication skills</li>
<li>Ability to manage multiple priorities in a fast-paced environment</li>
<li>Strong organizational and problem-solving skills</li>
<li>High attention to detail and accuracy in documentation</li>
<li>Ability to work collaboratively with cross-functional teams</li>
<li>Self-motivated with the ability to work independently and take ownership of responsibilities</li>
<li>Ability to interpret basic technical documentation such as drawings, specifications, and order requirements</li>
<li>Commitment to continuous improvement and professional development</li>
</ul>
Qualifications / Education / Experience: 
<ul>
<li>High School Diploma required; Associate’s or Bachelor’s degree in Business, Engineering, or related field preferred</li>
<li>Minimum 3–5 years of experience in customer service, order management, or a related role within a manufacturing or industrial environment</li>
<li>Experience working with ERP systems and order processing tools preferred</li>
<li>Strong interpersonal skills with the ability to communicate effectively with customers and internal teams</li>
<li>Strong attention to detail and follow-up skills</li>
<li>Proficiency in English (written and verbal) required</li>
</ul>
Duties / Responsibilities: 
<ul>
<li>Provide timely and accurate responses to customer inquiries regarding pricing, product availability, order status, and shipment updates</li>
<li>Receive and process customer orders, ensuring accuracy of product specifications, quantities, pricing, and delivery requirements</li>
<li>Enter and maintain customer orders, quotes, and related documentation in the ERP system</li>
<li>Coordinate with engineering, production, supply chain, and logistics teams to ensure customer requirements are understood and fulfilled</li>
<li>Monitor order status and proactively communicate delays or changes to customers while identifying potential solutions</li>
<li>Maintain customer records, cross-reference files, and shipping information within internal systems</li>
<li>Support contract review processes to ensure customer orders align with product specifications and internal capabilities</li>
<li>Review and interpret manufacturing drawings, blueprints, and technical specifications when required to confirm order accuracy</li>
<li>Assist with resolving customer concerns including returns, exchanges, or warranty requests in coordination with the Quality team</li>
<li>Work with internal teams to investigate product issues and support root cause analysis when required</li>
<li>Maintain a high level of professionalism and represent the company positively in all customer interactions</li>
<li>Ensure accurate documentation and maintain organized records for all customer transactions</li>
<li>Support continuous improvement initiatives related to customer service processes and order management</li>
</ul>
Location: 
<ul>
<li>Ajman, United Arab Emirates (facility relocating to Sharjah in the near future)</li>
</ul>
Benefits and Compensation: 
Amphenol Middle East offers a competitive compensation and benefits package in accordance with local labor regulations. Benefits may include medical insurance, annual leave, public holidays, visa sponsorship (where applicable), and end-of-service gratuity.

Customer Service Representative

FANAAN

Job SummaryShopify order processing and operation handlingKey Responsibilities<ul><li>Manage and regularly update shopify store, including product listing, pricing and order processing</li><li>Monitor inventory levels, update stock records, and ensure timely restocking and avoid out of stock or overselling issues.</li><li>Coordinate with courier and logistics partners for order dispatch, delivery tracking and resolution o shipment-related issues.</li><li>Conduct quality checks ( QC ) on products before shipment to ensure correct items proper packaging and maintained brand standards.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field</li><li>1&ndash;3 years of relevant marketing experience preferred</li><li>Strong communication and coordination skills</li><li>Basic knowledge of digital marketing and social media platforms</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Ability to multitask and meet deadlines</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs65,000.00 per monthWork Location: In person

Marketing Coordinator

Scaleup Connect

Role Overview: Scaleup Connect is seeking a proactive and organized Customer Service Representative on the behalf of client to join our team in the Lab equipment sector. The role focuses in the Sales and Operations / Sales Support Staff department, you will be the primary contact for customers, handling inquiries, order processing, and after-sales support to ensure customer satisfaction and efficient communication between sales and operations teams.Key Responsibilities:<ul><li>Respond promptly to customer inquiries related to orders, product availability, and delivery status.</li><li>Prepare quotations, order confirmations, and dispatch documents supporting the sales team.</li><li>Track pending orders, deliveries, and payment follow-ups.</li><li>Resolve customer complaints by coordinating with warehouse, logistics, and accounts teams.</li><li>Maintain accurate customer records in ERP/CRM systems.</li><li>Assist in sales reporting and customer feedback collection.</li><li>Support tender and proposal documentation processes as required.</li><li>Stay updated on product knowledge and company services.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li><li>Strong communication and interpersonal skills.</li><li>Detail-oriented with excellent organizational abilities.</li><li>Proficiency in MS Office and CRM tools is preferred.</li><li>Previous experience in client follow-up, quotation management, or sales support is a plus.</li></ul>Pay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Sales Representative(Intern)

Books International

Customer Service Representative &ndash; International Book DistributorAre you a detail-oriented, professional, and proactive communicator? Join our International book distribution company in Dulles, VA as a Customer Service Representative. In this role, you&rsquo;ll help ensure smooth order processing and maintain strong relationships with clients and customers.What You&rsquo;ll Do<ul><li>Process purchase orders received via email, phone, or fax</li><li>Provide timely and professional communication to internal and external customers</li><li>Prepare accurate shipment instructions for the warehouse team</li><li>Maintain and nurture existing customer relationships, while assisting with new client onboarding</li><li>Perform other duties as assigned by the department manager</li></ul>What We&rsquo;re Looking For<ul><li>Previous office or customer service experience</li><li>Proficient with Microsoft Office, especially Excel and Outlook</li><li>Professional demeanor with excellent verbal and written communication skills</li><li>Ability to work independently and as part of a team</li><li>Strong attention to detail, with the ability to prioritize and multitask</li></ul>If you&rsquo;re organized, customer-focused, and enjoy a fast-paced environment, we&rsquo;d love to hear from you!To Apply: Please submit your resume and contact information.Job Type: Full-timeExpected hours: 40 per weekBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Office: 1 year (Required)</li></ul>Work Location: In person

Customer Service Rep-Book Distributor

PVH Corp.

<div>About Us:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That&rsquo;s the Power of Us, that&rsquo;s the Power of PVH+. 
One of PVH&rsquo;s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion &amp; Diversity at PVH here.
The Team
The PVH Southeast Hub is one of the most dynamic Hub organizations within PVH. We are responsible for developing the PVH brands (Tommy Hilfiger and Calvin Klein) in the emerging markets such as Italy, Turkey, Greece, Middle East, Africa, and the CIS region. While covering a massive area counting 45+ countries, our hub is extremely diverse (25+ nationalities) and has strong potential. We are ambitious and committed to unlocking our full potential and to optimize the positioning of PVH in our markets.
In this ever-changing environment the opportunities are almost endless. We believe we can outcompete our best competitors through strong (consumer &amp; product) focus and (cross-territorial) collaboration.
Associates working for the Southeast Hub are excited in managing and building relationships with our partners and colleagues across various cultures and backgrounds and enjoy a fast paced and dynamic work environment. We look for our associates to be true bridge builders, have a &lsquo;hands-on&rsquo; mentality and thriving in a multi-cultural, territorial channel and divisional environment.
THE POSITION 
The Wholesale Operations &amp; Customer Service will receive and process customer orders, inquiries, and complaints covering items or products ordered in the respective area.
Proactively maintain an ongoing relationship with key customers and sales staff, to ensuring the greatest client satisfaction and lead the after-sale service to the excellence.
KEY RESPONSIBILITIES<ul>
<li>
Customer &amp; Sales Support:
<ul>
<li>Maintenance of Customers&rsquo; master data</li>
<li>
Address customer and sales team complaints promptly and professionally.</li>
<li>
Provide accurate information and guidance to the assigned customers via phone or email</li>
<li>
Ensure troubleshooting in case of issues with the delivery, through a coordination with the functions involved</li>
<li>
Serve as communication link between customers and sales staff to assure responsiveness</li>
<li>
Manage and review on a weekly basis the shipping reports to the Sales Team of the assigned area</li>
</ul>
</li><li>Order Processing:
<ul>
<li>Manage efficiently orders submitted by the sales team and ensure smooth order flow through our SAP system.</li>
<li>
Verify the adherence of the order book with the requested delivery date and the agreements in place supporting the inbound process</li>
<li>
Verify the adherence of returns and markdowns with the agreements in place supporting the logistic /outbound process</li>
<li>
Track order activity, and alert appropriate staff of any potential delivery problems.</li>
</ul>
</li><li>Orderbook management
<ul>
<li>Overseeing the picking, packing and shipping process for the customers and informing accordingly</li>
<li>
Daily monitoring of the order book to ensure sales orders are processable</li>
<li>
Manage and resolve customer delivery discrepancies</li>
</ul>
</li><li>Logistics Coordination:
<ul><li>
Collaborate with our local warehouse partner managing orders and delivery notes and follow up on shipments to ensure timely delivery.</li></ul>
</li>
<li>Credit &amp; Finance Liaison
<ul><li>Collaborate with the credit and sales teams to address any orders affected by credit limits.</li>
<li>
Work closely with the Credit and Finance teams on payments, collaterals, and account reconciliations in order to smooth and facilitate the shipping process.</li>
</ul>
</li></ul>The Ideal Candidate<ul>
<li>
Previous 2-3 years of experience in Supply Chain - Customer Service</li>
<li>
Effective communication skills in both written and oral.</li>
<li>
Self-controlled with a good communication attitude to communicate effectively across the organization</li>
<li>
Proficiency in relevant SAP transactions (orderbook management)</li>
<li>
Proficiency in MS Office applications</li>
<li>
Fluency in English (written and spoken)</li>
</ul>
PVH Corp. or its subsidiary (&quot;PVH&quot;) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.</div>

Wholesale Operations & Customer Service Specialist

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