order processing specialist

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><div><div>

About the Role:

As an Order Management Specialist, Returns, you will be given an opportunity to utilize your expertise here in Motive. You will be helping our Operations department with Sales order completion, Order Form generation,Churn Management, Modifications and everything which is relevant to processing inbound and outbound shipments along with it&rsquo;s SFDC representation Challenging legacy policies and procedures that complicate quote, order, invoice, credit, commissions, and revenue processing, understanding the flexibility for change, and formulating creative solutions or work-around based on that analysis.

What You'll Do:
<ul>
<li>Process customer replacement requests, ensuring accurate entry and tracking in the system.</li>
<li>Provide clear instructions to customer support &amp; customer success on return procedures, shipping requirements, and refund or replacement options.</li>
<li>Working on returns cases</li>
<li>Sales Order creation for additional hardware</li>
<li>Churn processing/management</li>
<li>Help Sales and Fulfilment teams through quote to cash process</li>
<li>Working on Salesforce and Zuora</li>
<li>Creating Shipping Label</li>
<li>Churn processing management</li>
<li>Handling Account reconciliations</li>
<li>Guiding stakeholders on returning equipments</li>
</ul>
What We're Looking For:
<ul>
<li>Technical Acumen with understanding of customer delivery process</li>
<li>Good stakeholder communications</li>
<li>Strong analytical skills with numbers</li>
<li>Proficient with deadlines &amp; time sensitive work</li>
<li>Strong Business Communication Skills in English.</li>
<li>Internship work experience, preferably in an Operations environment.</li>
<li>Proficient experience with Microsoft Excel and Word.</li>
<li>Knowledge and experience of CRM systems, preferably Salesforce will be a plus.</li>
<li>Very organized, meticulous, and detailed in entering information</li>
<li>Ability to effectively prioritize and multi-task in high volume workload situations</li>
<li>Ability to be consistent with quality over a long period of working hours especially Month &amp; Quarter end.</li>
</ul>
</div></div><div>Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</div></div>

Order Management Specialist, Returns

SIEGWERK

<div><div>Our Benefits &ndash; What We Offer You?</div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate</li></ul><div></div><div> 
Your Tasks &ndash; What You can expect as Customer Service Specialist?</div><ul><li>
Handle inquiries, orders up to invoicing, coordination of deliveries and returns, handle consignment stock orders and
</li><li>charging thereof, invoicing managing receivables including reminders etc.</li><li>
Monitor contract conditions, payment terms and sales figures as well as accruals for bonus</li><li>
Handle credit notes, bonus, statistics, market- and customer analysis</li><li>
Deal with customers for order processing issues</li><li>
Ensure claims management and coordination with technical and sales managers</li><li>
Ensure continuous customer data management / active participation in maintaining customer contacts</li><li>
Provide support to the sales and technology managers handling and coordinating a variety of situations</li><li>
Deal with promptly and efficiently customer correspondence, also in foreign languages incl. reporting</li><li>
Ensure sales measures (e. g. price increase) are aligned</li><li>
Provide price calculations / preparations &ndash; coordination of prices within customer group; prepare and send quotations</li><li>
Manage the returnable containers</li><li>
Prepare sales presentations under direction of sales managers/technology managers</li></ul><div></div><div> 
Your Profile &ndash; What do You bring as Customer Service Specialist?</div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>3-5 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Experience in export sales operations</li><li>
Knowledge of sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>SAP knowledge is a must</li><li>
Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul></div><div></div>

Customer Service Specialist

Horizon Tech

We are seeking a Sales Support &amp; Operations Specialist to manage end-to-end order processing across multiple sales channels. This role serves as the operational backbone, ensuring smooth order flow from placement to fulfillment, including payments, returns, and marketplace coordination across multiple brands (AVS, Solar, and 5Seconds). The ideal candidate has strong US market experience and thrives in a fast-paced, detail-oriented environment.Responsibilities<ul><li>Process and manage sales orders across Home Depot, Lowe's, Zoro, Amazon, and internal channels</li><li>Monitor order status, resolve discrepancies, and ensure timely fulfillment</li><li>Coordinate across multiple brands to maintain accurate order records</li><li>Process and track payments for Home Depot and Lowe's accounts</li><li>Reconcile payment records and identify discrepancies</li><li>Handle return merchandise authorizations (RMAs) across all channels</li><li>Maintain return records and coordinate issue resolution</li><li>Communicate with customers to resolve order-related concerns</li><li>Prepare and submit product listing files to marketplace partners</li><li>Update and maintain listing data using Excel</li><li>Support additional operational tasks based on business needs</li></ul>Requirements<ul><li>Prior US market experience (mandatory)</li><li>Proven experience in sales order processing, e-commerce operations, or similar role</li><li>Strong proficiency in Microsoft Excel (data entry, record-keeping, file handling)</li><li>Familiarity with Home Depot, Lowe's, Amazon, and Zoro marketplaces</li><li>Excellent attention to detail and organizational skills</li><li>Strong written and verbal communication skills</li><li>Ability to manage priorities in a fast-paced environment</li></ul>Nice to Have<ul><li>Experience managing multi-brand or multi-channel operations</li><li>Background in returns/RMA processing</li><li>Familiarity with inventory and fulfillment workflows</li></ul>Other Details<ul><li>Work Hours: 8:30 AM &ndash; 5:30 PM EST (5:30 PM &ndash; 2:30 AM PKT)</li><li>Location: Preferred Onsite / Remote option available</li><li>Office Location: Shaheed-e-Millat Road, off Shahrah-e-Faisal, Karachi</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Sales Support & Operations Specialist (ZR-646)

Monument Health

<div>Current Employees:
If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the &quot;Career&quot; icon on your homepage.
Primary Location
Rapid City, SD USA
Department
Home Plus RC HME
Scheduled Weekly Hours
40
Starting Pay Rate Range
$17.82 - $22.27
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
The Order Specialist works with customer accounts in reviewing all orders for completed documentation and accurate insurance processing. The Order Specialist validates database, customer documents, and insurance records for proper regulation submission. This position will maintain accurate records of customer information and products and ensure an effective experience for the customer.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:<ul><li>Supportive work culture</li><li>Medical, Vision and Dental Coverage
</li><li>Retirement Plans, Health Savings Account, and Flexible Spending Account</li><li>Instant pay is available for qualifying positions</li><li>Paid Time Off Accrual Bank</li><li>Opportunities for growth and advancement</li><li>Tuition assistance/reimbursement</li><li>Excellent pay differentials on qualifying positions</li><li>Flexible scheduling</li></ul>
Job Description
Essential Functions:<ul><li>
Creates customer profiles for all new customers. Verifies and updates customer demographics and insurance information in the system of record.</li><li>
Generates sales orders and purchase requests for medical equipment prescribed to patients.</li><li>
Demonstrates knowledge of third-party payer information, including Medicare, Medicaid, VA, Tricare/UHC and commercial payers, to ensure compliance with rules and regulations to maintain accurate reimbursement.</li><li>
Analyze insurance claims to ensure all required documentation is obtained and meets regulatory insurance standards.</li><li>
Evaluate outstanding orders and process for proper completion. Follows up with all customers on order status; resolves any requests or issues received from customers.</li><li>
Works with insurance providers to resolve claim issues. Researches and reworks all claim kickbacks, rejections, and denials.</li><li>
Review medical records to ensure orders are consistent with multiple insurance regulations. Request necessary additional required documents from providers prior to processing claims in accordance with primary payer specifics and billing requirements.</li><li>
Coordinates deliveries with technicians and customers. May assist in the preparation and packaging of packages for delivery or mailing.</li><li>
Answer incoming phone calls while maintaining an open line of communication between departments &amp; customers.</li><li>
Assisting walk-in customers with retail sales and supply orders. Knowledge of DME (Durable Medical Equipment) product and providing education/fitting as needed.</li><li>
Manages product inventory and maintains an organized retail area.</li><li>
Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation.</li><li>
All other duties as assigned.</li></ul>
Additional Requirements
Required:
Education - High School Diploma/GED Equivalent
Preferred:
Experience - 3+ years Home Medical Equipment Experience; 3+ years Healthcare Experience;
3+ years Customer Service Experience
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Job Category
Patient Services
Job Family
Patient Support
Shift
Requires the ability to work assigned schedules and hours as determined by the department
Employee Type
Regular 

40 Monument Health Home Plus
Make a difference. Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.</div>

Order Specialist

Russell Sigler Inc

Join the Sigler family!Russell Sigler Inc., headquartered in Tolleson, Arizona, has been an independent distributor of industry-leading Carrier products for over 50 years throughout the Southwestern US. In 2012, Sigler received the ACE award for the fastest growing privately owned business in Arizona. In 2010, in a joint venture with Carrier Air Conditioning, Sigler acquired the California territory making Sigler one of the largest HVAC distributors in the world.Sigler employees have the choice of many benefit options, including Medical, Vision, Dental, Life insurance, Long and Short Term Disability, Long Term Care, Critical Illness and Accident insurance. Additional benefits include a Health Savings Account (HSA), Employee Assistance Program (EAP), 401(k), Profit Sharing, 401(k) Matching, Pet Insurance, Legal Shield/Prepaid Legal, paid vacation, sick leave and holidays.Position Summary: The Order Fulfillment Specialist isresponsible for entering all commercial orders into the company ordering platform (SAGE).Key Duties and Responsibilities:<ul><li>Review and evaluate all documentation of order submission from sales</li><li>Ensure all proper approval and documentation per order entry policy; resolve discrepancies or missing documentation</li><li>Enter order into company ordering platform (SAGE) and work with appropriate department(s) to secure order</li><li>Monitor order status and timely communicate updates; respond accordingly to any change requests from sales</li><li>Maintain good communication with operations team, company&rsquo;s sales teams and management</li><li>Backup for other order fulfillment employee(s) when needed</li><li>Other assignments as requested by management</li></ul>Critical Knowledge and Skills:<ul><li>Accuracy, analytical skills and attention to detail are required</li><li>Excellent interpersonal, organizational, oral and written communication skills</li><li>Proficiency in Microsoft Word, Excel and Outlook</li><li>Good judgment and planning skills</li><li>Interact with all levels of management</li><li>Team player, co-operative, proactive and fast learner</li><li>Multi-task and work independently to prioritize and perform tasks efficiently even when under pressure or time constraint</li><li>Follow tasks through to completion</li><li>Type 45 wpm per minute</li><li>Work in a constant state of alertness and in a professional manner</li></ul>Education and Experience:<ul><li>High School Diploma or equivalent</li><li>Prior HVAC knowledge and plan reading experience preferred but not required</li><li>Prior knowledge of SAGE X3 preferred but not required</li></ul>** Russell Sigler, Inc. (Sigler) is an equal opportunity employer. All applicants will be considered for employment based on merit, qualifications, and business need **Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Monday to Friday</li></ul>Experience:<ul><li>HVAC: 1 year (Preferred)</li></ul>Work Location: In person

Order Fulfillment Specialist

The Container Store

<div>Overview:
<div>
The Order Specialist is responsible for performing daily customer order management tasks that ensure timely, accurate processing of orders and organization of the stockroom. This position partners with the General Manager and Store Managers to ensure the stockroom is neat, safe and organized.</div><div></div><div> 
What We Stand For</div><div>
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.</div>
Responsibilities:
<ul><li>Pulls and prepares customer orders for pickup
</li><li>Ensures that the quantity of customer orders are evaluated each day for successful execution to meet the demand for Curbside Pick Up and Local Delivery requests</li><li>
Executes all daily tasks so that all orders are completed on time</li><li>
Communicates and follows up with customers on issues regarding their orders, all the way through resolution</li><li>
Manages the stockroom ensuring it is organized and well-maintained to support visual and selling efforts of the store</li><li>
Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail</li><li>
Maintains and down stocks the Elfa product area in the Stock room
</li><li>Performs daily locations audits on customers&rsquo; orders</li><li>
Executes changes to staging locations and Elfa Pull Sequence</li><li>
Reviews and takes timely action on the Product Not Arriving as Expected Report</li><li>
Identifies and helps to develop a strong, efficient order processing team that contributes to a positive customer experience with Curbside Pickup and Local Delivery
</li><li>Understands our sales goals and holds them self and the staff accountable for achieving those goals</li><li>
Leads the salesfloor and performs other tasks or duties in partnership with the Managers</li><li>
Actively engages with customers to solve their organizational challenges</li></ul>
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life. 
Here's a peek at what you can expect:<ul><li>
Rewarding pay to recognize the value you bring to the team.</li><li>
Competitive health, dental, and vision plans to keep you and your loved ones well.</li><li>
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.</li><li>
Unique &quot;1equals3&quot; website for easy access to your benefits information and company updates.</li><li>
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.</li></ul> 
For our full-time associates, we offer even more:<ul><li>
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).</li><li>
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility &amp; maternity support program.</li><li>
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.</li><li>
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).</li><li>
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.</li><li>
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.</li></ul> 
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications:
<div>
What You Bring To Us</div><ul><li>
College degree preferred</li><li>
2-5 years inventory experience preferred</li><li>
Strong computer skills</li><li>
Enjoys engaging with people and connecting with customers</li><li>
Possesses focused attention to detail and solid organizational and prioritization skills while working quickly and accurately under pressure</li><li>
Proven communication and coaching skills</li><li>
Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information</li><li>
Understands retail is an ever-changing industry and requires flexibility in scheduling</li><li>
Must be at least 18 years of age</li></ul><div></div><div> 
The Container Store promotes a smoke-free, drug-free environment.</div><div>
We are proud to be an Equal Opportunity Employer and comply with the</div><div>
Americans with Disabilities Act</div><div></div><div> 
Stores Physical Requirements</div><div></div><div> 
State Specific Notices</div></div>

Turning Point Brands Inc.

<div>Who we Are:
Turning Point Brands, Inc. (NYSE: TPB) is a leading manufacturer, marketer, and distributor of branded consumer products with active ingredients. We sell a wide range of products exclusively to adult consumers, from our iconic brands to our next generation products to fulfill evolving consumer preferences. Our three focus segments are led by our core, proprietary brands including Zig-Zag&reg; (rolling papers and wraps), Stoker&rsquo;s&reg; (looseleaf chew and moist snuff) along with our distribution platforms in NewGen. Our products are sold in over 215,000 retail outlets in North America and through our e-commerce platforms. Our businesses generate solid cash flow which we use to finance acquisitions, increase brand support, expand our distribution infrastructure, and strengthen our capital position.
Let&rsquo;s Build Great Experiences Together!
As a team of ambitious individuals, we strive to be the best at what we do. We have an entrepreneurial and creative approach to get the job done. Do you have a great attitude about life? Are you a great communicator with the ability to learn? Do you have tenacity, grit and are unafraid to fail? If you answered yes to these questions, we want you on our team!
About the job
The Order Entry Specialist provides quality customer service to direct accounts by processing orders and providing support and resolution to internal and external customers. This position is responsible for maintaining a positive working relationship with customers. No travel is required. This position has no management responsibilities and reports to the Manager, Order Entry. The normal shift is 40 hours per week in the office with periodic extended hours as needed. This position may be assigned other duties as determined by the Supervisor.
Essential Functions
<ul><li>Processes orders via telephone, fax, EDI, and/or e-mail; provides information, support and resolution to both internal and external customers.</li>
<li>Places outbound calls to direct and indirect customers.</li>
<li>Responds and resolves customer complaints and/or concerns regarding tracking shipments and processing product returns.</li>
<li>Processes saleable and non-saleable returns, credit payment requests and other documentation to assist the sales team and customers accordingly.</li>
</ul>
Minimum Qualifications
<ul><li>High school diploma or general education degree.</li>
<li>Computer literate with keyboarding skills and intermediate skills in Windows, Word, and Excel and the ability to learn Microsoft web-based applications required.</li>
<li>Ability to work through difficult situations and respond promptly to customer needs.</li>
<li>Strong interpersonal skills, including the ability to resolve conflict and maintain confidentiality.</li>
<li>Good oral and written communication.</li>
<li>General awareness knowledge of the ISO9001 Quality Management System requirements, company Quality Policy and your contributions to the effectiveness of the QMS.</li>
<li>Responsible for being knowledgeable of and acting in strict accordance with the requirements of all relevant laws, regulations, and Company policies, including, among other areas, Food and Drug Administration regulations.</li>
</ul>
Preferred Qualifications
Three (3) to five (5) years of experience in customer service and/or a call center environment preferred
Let&rsquo;s talk money and perks!
Turning Point Brands offer a competitive salary and annual benefits.
<ul><li>12 Paid Holidays</li>
<li>PTO (Paid Time Off)</li>
<li>401K with company match</li>
<li>Medical, Dental, Vision Insurance</li>
<li>Short Term Disability Insurance</li>
<li>Basic Life Insurance</li>
<li>Tuition Assistance</li>
<li>DailyPay</li>
</ul>
Turning Point Brands is an equal opportunity employer. We hire qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected classes.
BE AWARE OF FRAUD: When applying for a job at Turning Point Brands (TPB) you will be contacted via correspondence through our official job portal with a clrco.com e-mail address; direct phone call from a member of the TPB team; or direct e-mail with a tpbi.com e-mail address. TPB does not request payments for interviews or at any other point during the hiring process. TPB will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver&rsquo;s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.</div>

Order Entry Specialist

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