order processing specialist

Insight Global

<div>
 
 
 Overview:
 
 
 
 A large CPG organization is seeking an
 
 Order Management Specialist
 
 to manage EDI and manual orders across North America. This role ensures accurate order processing, timely shipping, and alignment with sales, 3PL partners, and internal teams. Ideal candidates are detail-oriented, strong in SAP, and comfortable in a fast-paced environment.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Process and review all incoming EDI and manual orders
 </li>
 <li>
 Release orders based on sales confirmation
 </li>
 <li>
 Coordinate shipping cadence for product launches
 </li>
 <li>
 Act as primary contact for U.S./Canada 3PL teams
 </li>
 <li>
 Resolve IDOCs, pricing issues, and blocked/incomplete orders
 </li>
 <li>
 Communicate with buyers on PO extensions and ship windows
 </li>
 <li>
 Support SAP order maintenance and manual order uploads
 </li>
 <li>
 Provide routing details and commercial invoices
 </li>
 <li>
 Assist with customer returns
 </li>
 </ul>
 
 
 
 
 
 Required Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s in Business Administration, Supply Chain, or related field
 </li>
 <li>
 2&ndash;3+ years in order management or supply chain (CPG/FMCG preferred)
 </li>
 <li>
 Strong SAP experience (order entry + IDOC resolution)
 </li>
 <li>
 Advanced Excel (pivots, vlookups)
 </li>
 <li>
 Strong problem-solving and multitasking skills
 </li>
 <li>
 Detail-oriented and customer-focused
 </li>
 </ul>
 
 
 
 
 
 Plusses:
 
 
 <ul>
 <li>
 Experience with 3PLs
 </li>
 <li>
 High-volume order processing
 </li>
 <li>
 Exposure to ecommerce order flows
 </li>
 <li>
 Knowledge of customs documentation
 </li>
 </ul>
 
 
</div>

Order Management Specialist

Karsaaz App

Company OverviewKarsaaz is a growing on-demand service platform that connects customers with trusted service providers for home, car, and personal care services. Our mission is to make everyday services convenient, reliable, and easily accessible for customers while empowering vendors through technology and operational excellence. At Karsaaz, we focus on delivering exceptional customer experiences, efficient order management, and continuous service improvement.Job SummaryWe are looking for a Customer Experience Specialist (Sales &amp; Operations) who will manage customer interactions, handle order processing, and support sales and retention activities. The ideal candidate should have strong communication skills, a customer-focused mindset, and the ability to manage both inbound and outbound interactions effectively.Key Responsibilities<ul><li>Handle inbound customer calls and respond to service inquiries.</li><li>Perform outbound and cold calls for customer engagement and follow-ups.</li><li>Manage order processing and coordination with vendors.</li><li>Ensure accurate order updates and timely system entries.</li><li>Work on customer growth and retention initiatives.</li><li>Handle customer complaints and ensure proper resolution.</li><li>Maintain clear communication with customers and internal teams.</li><li>Update records, remarks, and reports using MS Office and internal systems.</li><li>Ensure a high level of customer satisfaction and service quality.</li></ul>Requirements<ul><li>Good communication and interpersonal skills.</li><li>Ability to manage sales and customer service tasks simultaneously.</li><li>MS Office proficiency (Excel, Word, etc.).</li><li>Strong problem-solving and complaint handling skills.</li><li>Flexible with shift timings.</li><li>Positive attitude and willingness to learn.</li></ul>Compensation &amp; Benefits<ul><li>Salary: PKR 40,000 (Fixed) + Performance Incentives</li><li>Employment Type: Permanent Position</li><li>Growth Opportunities within the company</li><li>Professional and collaborative work environment</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

CSR - Customer Service Representative

Monument Health

<div>Current Employees:
If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the &quot;Career&quot; icon on your homepage.
Primary Location
Rapid City, SD USA
Department
Home Plus RC HME
Scheduled Weekly Hours
40
Starting Pay Rate Range
$17.82 - $22.27
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
The Order Specialist works with customer accounts in reviewing all orders for completed documentation and accurate insurance processing. The Order Specialist validates database, customer documents, and insurance records for proper regulation submission. This position will maintain accurate records of customer information and products and ensure an effective experience for the customer.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:<ul><li>Supportive work culture</li><li>Medical, Vision and Dental Coverage
</li><li>Retirement Plans, Health Savings Account, and Flexible Spending Account</li><li>Instant pay is available for qualifying positions</li><li>Paid Time Off Accrual Bank</li><li>Opportunities for growth and advancement</li><li>Tuition assistance/reimbursement</li><li>Excellent pay differentials on qualifying positions</li><li>Flexible scheduling</li></ul>
Job Description
Essential Functions:<ul><li>
Creates customer profiles for all new customers. Verifies and updates customer demographics and insurance information in the system of record.</li><li>
Generates sales orders and purchase requests for medical equipment prescribed to patients.</li><li>
Demonstrates knowledge of third-party payer information, including Medicare, Medicaid, VA, Tricare/UHC and commercial payers, to ensure compliance with rules and regulations to maintain accurate reimbursement.</li><li>
Analyze insurance claims to ensure all required documentation is obtained and meets regulatory insurance standards.</li><li>
Evaluate outstanding orders and process for proper completion. Follows up with all customers on order status; resolves any requests or issues received from customers.</li><li>
Works with insurance providers to resolve claim issues. Researches and reworks all claim kickbacks, rejections, and denials.</li><li>
Review medical records to ensure orders are consistent with multiple insurance regulations. Request necessary additional required documents from providers prior to processing claims in accordance with primary payer specifics and billing requirements.</li><li>
Coordinates deliveries with technicians and customers. May assist in the preparation and packaging of packages for delivery or mailing.</li><li>
Answer incoming phone calls while maintaining an open line of communication between departments &amp; customers.</li><li>
Assisting walk-in customers with retail sales and supply orders. Knowledge of DME (Durable Medical Equipment) product and providing education/fitting as needed.</li><li>
Manages product inventory and maintains an organized retail area.</li><li>
Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation.</li><li>
All other duties as assigned.</li></ul>
Additional Requirements
Required:
Education - High School Diploma/GED Equivalent
Preferred:
Experience - 3+ years Home Medical Equipment Experience; 3+ years Healthcare Experience;
3+ years Customer Service Experience
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Job Category
Patient Services
Job Family
Patient Support
Shift
Requires the ability to work assigned schedules and hours as determined by the department
Employee Type
Regular 

40 Monument Health Home Plus
Make a difference. Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.</div>

Order Specialist

Guardian Industries

<div>Your Job
We are looking for an Order Management Specialist to join our Guardian Glass team in Egypt. In this role, you aren't just processing data; you are the control point for the flow of goods. You will ensure that customer demand is accurately captured, scheduled, and executed across our supply network.
Our Team
Our team thrives on collaboration, mutual respect, and inclusivity. We believe that diverse perspectives strengthen our solutions, and everyone is encouraged to share their ideas and contribute to our collective success.
What You Will Do
<ul><li>End-to-End Order Flow: Own the lifecycle of customer orders from system entry to final delivery, ensuring total accuracy in technical specifications, quantity, and lead-time commitments.
</li><li>Multisite Fulfilment Coordination: Synchronize order execution across multiple manufacturing plants, manage order validation, modifications, and real-time status tracking.
</li><li>Inventory Allocation &amp; ATP: Manage Available-to-Promise (ATP) requests, navigate stock constraints, and provide viable product alternatives balancing customer needs against supply.
</li><li>Cross-Functional Liaison: Serve as a critical interface between Production Scheduling, Logistics, and Commercial teams to align customer requirements with operational capacity.
</li><li>Demand-Supply Alignment: Monitor order entry against forecasted volumes and regional allocations to ensure consistent supply.
</li><li>Proactive Bottleneck Management: Monitor order progress, proactively resolve issues, and maintain alignment with service levels and regional expectations.
</li><li>Value-Chain Support: Build strong customer relationships by understanding operational needs and proposing fulfilment solutions that create mutual value.
</li><li>Fulfilment Excellence: Contribute to continuous improvement projects to reduce order cycle times, improve data accuracy, and enhance service performance.
</li></ul>Who You Are (Basic Qualifications)
<ul><li>Education: Bachelor's degree in Supply Chain Management, Operations, Business Administration, or related field.
</li><li>Communication: Fluency in English &amp; French
</li><li>Analytical Strength: Strong problem-solving skills with the ability to navigate supply chain complexity while maintaining a customer-focused mindset.
</li><li>Operational Excellence: Highly organized with the ability to manage high-volume order portfolios with exceptional attention to detail.
</li><li>Systems &amp; Data Agility: Comfortable navigating advanced ERP/CRM platforms, managing complex data sets, and working confidently with structured systems and analytical tools.
</li><li>Technical Proficiency: Advanced Excel skills (data handling, analysis) and solid knowledge of Microsoft Office 365.
</li></ul>What Will Put You Ahead
<ul><li>Hands-on experience in Order Management, Fulfilment Operations, or Supply Chain Coordination.
</li><li>Experience within manufacturing or the glass industry.
</li><li>Familiarity with ERP systems (Infor M3, SAP) or CRM/Reporting tools (Salesforce, Power BI).
</li><li>Proven ability to operate effectively within a cross-functional, international supply chain environment.
</li></ul>At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
A s a Koch company, Guardian Glass is one of the world's largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You'll find our glass in homes, offices and cars and in some of the world's most iconic projects.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
#LI-AL2</div>

Order Management Specialist (French Speaker)

Connect America

<div>The Order Processing Specialist is responsible for administrative support in our fulfillment department. This position reports to the Data Entry Manager and is based in Broomall, PA. 
Responsibilities:<ul><li> Enter and/or approve customer orders.</li><li> Print all customer paperwork.</li><li> Verify shipping address and Print FedEx Label</li><li> Maintain communication with all necessary parties to ensure no duplication of effort (i.e. queue)</li><li> Processes service email requests</li><li> Review data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.</li><li> Prioritize your workload according to deadlines for cut-off time, mail pickup and FedEx pickup (Ground and Express).</li><li> Maintain organization of necessary materials and documents</li><li> Direct/forward emails to the appropriate department including the department making the request to educate the requesting department as to where they should be directing their request. This will ensure issues are handled in a timely manner.</li><li> Maintains customer confidence and protect operations by keeping information confidential.</li><li> Contributes to team effort by accomplishing related results as needed.</li><li> Check completed work for accuracy.</li><li> Maintain logs of activities and completed work.</li><li> Comply with data integrity and security policies.</li><li> Load office equipment with required input or output media such as paper, toner, tape, etc.</li></ul> 
Requirements:<ul><li> Minimum 2 years related experience.</li><li> Highly proficient and ability to utilize Windows OS and Microsoft Office Applications.</li><li> Solid independent judgment and initiative.</li><li> Professionalism and high integrity level</li><li> Good communication</li><li> Highly organized</li></ul></div>

Data Entry Representative

Order Management Specialist (English Speaker)

Russell Sigler Inc

Join the Sigler family!Russell Sigler Inc., headquartered in Tolleson, Arizona, has been an independent distributor of industry-leading Carrier products for over 50 years throughout the Southwestern US. In 2012, Sigler received the ACE award for the fastest growing privately owned business in Arizona. In 2010, in a joint venture with Carrier Air Conditioning, Sigler acquired the California territory making Sigler one of the largest HVAC distributors in the world.Sigler employees have the choice of many benefit options, including Medical, Vision, Dental, Life insurance, Long and Short Term Disability, Long Term Care, Critical Illness and Accident insurance. Additional benefits include a Health Savings Account (HSA), Employee Assistance Program (EAP), 401(k), Profit Sharing, 401(k) Matching, Pet Insurance, Legal Shield/Prepaid Legal, paid vacation, sick leave and holidays.Position Summary: The Order Fulfillment Specialist isresponsible for entering all commercial orders into the company ordering platform (SAGE).Key Duties and Responsibilities:<ul><li>Review and evaluate all documentation of order submission from sales</li><li>Ensure all proper approval and documentation per order entry policy; resolve discrepancies or missing documentation</li><li>Enter order into company ordering platform (SAGE) and work with appropriate department(s) to secure order</li><li>Monitor order status and timely communicate updates; respond accordingly to any change requests from sales</li><li>Maintain good communication with operations team, company&rsquo;s sales teams and management</li><li>Backup for other order fulfillment employee(s) when needed</li><li>Other assignments as requested by management</li></ul>Critical Knowledge and Skills:<ul><li>Accuracy, analytical skills and attention to detail are required</li><li>Excellent interpersonal, organizational, oral and written communication skills</li><li>Proficiency in Microsoft Word, Excel and Outlook</li><li>Good judgment and planning skills</li><li>Interact with all levels of management</li><li>Team player, co-operative, proactive and fast learner</li><li>Multi-task and work independently to prioritize and perform tasks efficiently even when under pressure or time constraint</li><li>Follow tasks through to completion</li><li>Type 45 wpm per minute</li><li>Work in a constant state of alertness and in a professional manner</li></ul>Education and Experience:<ul><li>High School Diploma or equivalent</li><li>Prior HVAC knowledge and plan reading experience preferred but not required</li><li>Prior knowledge of SAGE X3 preferred but not required</li></ul>** Russell Sigler, Inc. (Sigler) is an equal opportunity employer. All applicants will be considered for employment based on merit, qualifications, and business need **Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Monday to Friday</li></ul>Experience:<ul><li>HVAC: 1 year (Preferred)</li></ul>Work Location: In person

Order Fulfillment Specialist

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