order taker

Fairmont

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
We are seeking a friendly and efficient Order Taker to join our team in Cairo, Egypt. As an Order Taker, you will play a crucial role in ensuring customer satisfaction by accurately recording and processing customer orders in a timely manner. This position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment.<ul><li>
Answer customer calls and greet walk-in customers promptly and professionally</li><li>
Take accurate food and beverage orders, ensuring all details and special requests are correctly recorded</li><li>
Enter orders into the Point of Sale (POS) system with precision and efficiency</li><li>
Provide customers with detailed information about menu items, including ingredients, preparation methods, and pricing</li><li>
Upsell additional items or promote daily specials when appropriate</li><li>
Communicate order details clearly to kitchen staff and coordinate with the service team for timely order fulfillment</li><li>
Handle customer inquiries, concerns, and complaints with patience and professionalism</li><li>
Process payments accurately and provide correct change when necessary</li><li>
Maintain a clean and organized workspace</li><li>
Stay updated on menu changes, promotions, and company policies</li><li>
Assist with other customer service tasks as needed</li></ul> 

Qualifications 
<ul><li>
Excellent verbal communication and active listening skills</li><li>
Strong customer service orientation with a friendly and professional demeanor</li><li>
Proficiency in using Point of Sale (POS) systems and basic computer skills</li><li>
Ability to multitask and work efficiently in a fast-paced environment</li><li>
Keen attention to detail and accuracy in order taking and data entry</li><li>
Basic math skills for handling orders and payments</li><li>
Ability to remain calm and composed under pressure</li><li>
Flexibility to work various shifts, including evenings, weekends, and holidays as required</li><li>
Knowledge of food and beverage items (preferred)</li><li>
Previous experience in a similar customer service or order-taking role (preferred)</li><li>
Fluency in English; knowledge of Arabic or other languages is a plus</li></ul> 

Additional Information<div> 
Your team and working environment: 
<ul><li>A passionate and inspired team that creates unique experiences for all they meet.</li><li>We recognize and celebrate our team and individual success</li></ul>
Hotel Overview: Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking. 
The spectacular reception leads the way to 543 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool. 
Physical Aspects of Position (include but are not limited to): 
<ul><li>Constant standing and walking throughout shift.</li><li>Frequent lifting and carrying up to 30 lbs.</li><li>Occasional kneeling, pushing, pulling, lifting.</li><li>Occasional ascending or descending ladders, stairs and ramps.</li></ul>
Visa Requirements: Must be legally permitted to work in Egypt. 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 
What is in it for you: 
<ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.</li></ul></div></div>

Order Taker

Marriott International

Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

KERZNER INTERNATIONAL LIMITED

We are on the lookout for a talented and motivated individual to join our Food and Beverage Team. If you are comfortable talking and engaging with guests over the telephone? Are you passionate about food and beverage and giving a unique first-class F&amp;B Experience? If you possess these skills, we have the perfect job for you, at Atlantis, The Palm.
As an Order Taker, In Room Dining, you will be responsible for taking the guest orders over the phone and delivering an exceptional standard of service. You will be working closely with both kitchen and service team, making sure that sanitation and safety standards are always followed and maintained. It is also essential that you have full knowledge of the food and beverage menu.
An Order taker, In Room Dining should be patient when dealing with guests, always maintain a positive attitude have a good knowledge of Micros, pay attention to details, passionate about customer service.

Order Taker, In Room Dining

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25177781
 
 
 
 Job Category
 
 Management Development Programs/Interns
 
 
 
 Location
 
 W Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey!
 
 
 To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
 
 
 Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
 
 
 marriotthotelinternship
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Order Taker / Trainee

<div>Additional Information 
Job Number25177781 
Job CategoryManagement Development Programs/Interns 
LocationW Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you&#65533;ll be better prepared to pursue opportunities post graduation. Here&#65533;s to exploring, kickstarting your dream career, and joining us on your journey!<div> 
</div>To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!<div> 
</div>Marriott International is the world&#65533;s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?<div> 
</div>marriotthotelinternship<div> 
</div></div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Hilton Hotels

As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest standards: <ul> <li>Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met</li> <li>Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing of all Work Orders</li> <li>Ensure vacant/ready rooms are available to the Front Office through coordination with the Floor Supervisor team</li> <li>Responds to all emergency call which includes monitoring the alarm system</li> <li>Dispatching and directing the proper crafts to the location, notifying other departments and the alarm-company of the situation</li> <li>Coordinate and control all office traffic</li> <li>Present a positive, professional, and courteous image, to ensure guest satisfaction</li> <li>Maintain the brand's high quality standards</li> <li>Ability to remain calm and perform all essential functions during emergency situations</li> <li>Maintain control of Guest Supplies, prepare the needed supplies for requisitions and handle lost and found</li> </ul>

Housekeeping - Order Taker / Desk Coordinator

<div>Additional Information 
Job Number25175867 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Sharm Hotel Resort Villas &amp; Spa, Al Pasha Coast, Sharm El Sheikh, Egypt, Egypt 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. 
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Order Taker Engineering

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Order Taker Engineering