order to cash specialist

BASF

<div><div><div><h2 class="jobSectionHeader"><b>Job Listing Detail</b></h2></div><div><p><b>
Title: </b>OTC (Order to Cash) Specialist Africa &amp; Middle East Region</p><p><b>
Location: </b>Ata&#351;ehir</p><p><b>
Working type: </b>Hybrid</p></div></div><div><div><h2 class="jobSectionHeader"><b>
ABOUT US</b></h2></div><div><p>
At BASF, you not only have the opportunity to achieve your career goals but also to actively contribute to the development of smart solutions for a sustainable future.</p><p>
Our Pharma Solutions business unit is dedicated to delivering high-quality excipients and functional ingredients to the pharmaceutical and nutraceutical industries. With a strong global presence and a commitment to innovation, we support our customers in developing effective, safe, and sustainable health solutions.</p><p>
Join a team that unites innovation and progress &ndash; for a world where we accomplish great things together.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
WHAT YOU BRING</b></h2></div><div><ul><li>
Bachelor&rsquo;s degree in a relevant field.</li><li>
Minimum 1&ndash;2 years of experience in Customer Service; Supply Chain experience is a plus.</li><li>
Proficiency in SAP and MS Office applications.</li><li>
Fluent in English; additional languages are an asset.</li><li>
Strong organizational and communication skills.</li><li>
Customer-oriented mindset with attention to detail.</li><li>
Ability to work independently and collaboratively in a multicultural environment</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
WHAT TO EXPECT</b></h2></div><div><ul><li>
Full ownership of the end-to-end Order to Cash process, from customer order receipt to payment.</li><li>
Act as the main contact person for customers.</li><li>
Process all types of customer orders and send order confirmations.</li><li>
Manage order backlog and proactively monitor order status.</li><li>
Keep customers regularly informed about order and shipment updates.</li><li>
Prepare and organize necessary licenses and registration documents for order release.</li><li>
Track transport phases via system and local carrier agencies; update customers accordingly.</li><li>
Follow up on documentation and manage corrections if needed.</li><li>
Post documents to customers or banks according to payment terms.</li><li>
Handle Non-Conformance Management (NCM) in coordination with Sales Departments.</li><li>
Maintain regular communication with Sales Departments.</li><li>
File all relevant documentation properly.</li><li>
Ensure compliance with BASF guidelines and procedures.</li><li>
Maintain a customer-focused business environment while protecting BASF&rsquo;s interests.</li><li>
Safeguard confidential information from unauthorized access.</li><li>
Actively represent BASF&rsquo;s strategic and operational interests.</li><li>
Promote BASF&rsquo;s corporate values and principles.</li><li>
Contribute to the long-term competitiveness of BASF.</li><li>
Participate actively in Monthly Sales Management Meetings.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
WHAT WE OFFER</b></h2></div><div><ul><li>
Responsibility from day one in a dynamic and collaborative work environment.</li><li>
A competitive compensation package including salary and bonus.</li><li>
Autonomy and support to thrive in a global organization.</li><li>
A diverse and inclusive culture that values different perspectives.</li><li>
Opportunities for personal and professional development.</li></ul></div></div></div>

OTC (Order to Cash) Specialist Africa & Middle East Region

Halliburton

<div><p>We are looking for the right people &mdash; people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world&rsquo;s largest providers of products and services to the global energy industry.</p><p></p><div><div><div><h2 class="jobSectionHeader"><b><br>
Job Duties</b></h2></div><div>
Under general supervision, oversees the SAP process from sales order creation to preparation for delivery and invoicing. Insures accuracy of job related requisitions and communicates with service coordinator on sales order accuracy and secures sign off. Responsible for daily inventory commitment and reconciliation. Troubleshoots and resolves SAP order to cash issues. Create requisitions as required and supports processing and/or transfer of cost to a sales orders or mobile business unit (MBU). Create standing maintenance orders to assign sundry item cost to MBU. May serve as a backup on quote team for quotation creation. May serve as a backup to service coordinator for sale order creation. May perform scheduling of personnel and equipment in sales orders; reports on personnel utilization and equipment and maintains scheduling board. Skills are typically acquired through a high school diploma or similar education and 3 years as a Service Planner I. Must complete the basic intermediate order to cash training course. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations. Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Promotes and takes an active part in the quality improvement process.</div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div></div></div><p></p><p><b><br>
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</b>.</p><p></p><p><b><br>
Location</b></p><p>
Plot #30 North Kattamey, Cairo, Cairo, , Egypt</p><p></p><p><b><br>
Job Details</b></p><p><b>
Requisition Number:</b> 203576<br>
<b>Experience Level: </b>Entry-Level<br>
<b>Job Family:</b> Operations<br>
<b>Product Service Line: </b>[[division]]<br>
<b>Full Time / Part Time: </b>Full Time</p><p><b>
Additional Locations for this position:</b></p><p></p><p><b><br>
Compensation Information</b><br>
Compensation is competitive and commensurate with experience.</p></div>

FF16-ESG-Svc Planner, II

<br>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry.<br><b><br>Job Duties<br></b>Under general supervision, creates, updates, and maintains SAP sales orders for Product Service Line (PSL) Service Coordinator. Focuses on minimizing sales order day sales outstanding. Support the Service Coordinators through specific processing of order to cash, plant maintenance and procurement data entry. Responsible for daily inventory commitment and reconciliation. Troubleshoots &amp; resolves SAP order to cash issues. Work with resource planners in maintaining accuracy of scheduling board and the dispatching of jobs in SAP. Work with resource planners, plant maintenance, and accounting teams to resolve scheduling issues. Creates requisitions as required and supports processing and transfer of cost to a sales orders or MBU. Creates standing maintenance orders to assign sundry item cost to mobile business unit (MBU). Skills are typically acquired through a high school diploma or similar education and 2 years experience in PSL. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations. Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Promotes and takes an active part in the quality improvement process.<br><b><br>Qualifications<br></b>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.<br>Location<br>Al Moosa Tower, Dubai, Dubai, , United Arab Emirates<br><br>

Service Planner, I

AkzoNobel

<p>Press Tab to Move to Skip to Content Link</p><p>Select how often (in days) to receive an alert:</p><p>Since 1792, we've been supplying innovative paints and coatings that help color people's lives and protect what matters most. Our world-class portfolio includes brands like Dulux, International, Sikkens, and Interpon, trusted by customers worldwide. Operating in over 150 countries, we leverage our expertise to sustain and enhance everyday life. We believe every surface is an opportunity. As a pioneering and established paints company committed to sustainability, we aim to preserve the best of today while creating a better tomorrow. Let's paint the future together.</p><p>We deliver high-quality service to customers by managing the end-to-end order-to-cash process, maintaining excellent communication with internal and external parties across the Middle East Region.</p> Key Accountabilities <ul><li>Manage essential daily duties for the team and supervise activities across Middle East & African countries for Powder & ASC Coatings business.</li><li>Support the growth of the Wood Business in Oman, working with local companies to ensure complete customer satisfaction.</li><li>Collaborate closely with Supply, Sales, Demand, and Logistics teams; serve as the first contact for protective team issues.</li><li>Manage and review tasks such as OTIF, SLOB, and Back Orders.</li><li>Handle order receipt efficiently, prioritize timely processing, and foster good customer relationships.</li><li>Oversee the order-to-cash process with excellence in order processing.</li><li>Register and process customer orders in the ERP system via email, phone, or other contacts.</li><li>Ensure correct and complete order processing and transfer to logistics.</li><li>Raise issues related to delivery, documentation, or invoices with supervisors.</li><li>Act as the first point of contact for customers, addressing questions and resolving complaints.</li><li>Gain adequate customer and product knowledge to find solutions for customer needs, including additional or alternative products.</li><li>Propose improvements to work processes.</li><li>Complete registration, filing, and archiving of customer service documentation.</li><li>Coordinate between customer service and field teams regarding order administration; work closely with Planning and Logistics to maintain consistent customer service approach.</li><li>Adhere to all corporate and site policies, including personal conduct and HSE standards, complying with all regulations.</li></ul> Requirements <p><strong>Education</strong></p><ul><li>University degree or equivalent.</li><li>Proficiency in Arabic and English, both written and spoken.</li></ul><p><strong>Management and General Skills</strong></p><ul><li>Ability to work under pressure, meet strict deadlines, multitask, and communicate effectively. Strong team player.</li><li>Proficiency in MS Office (Excel, Word, PowerPoint).</li><li>Excellent customer service and negotiation skills; capable of managing time and prioritizing tasks efficiently.</li></ul><p><strong>Functional Skills</strong></p><ul><li>Knowledge of ERP systems and order-to-cash processes in a B2B environment.</li><li>Understanding of sales, supply chain, marketing, and logistics functions.</li></ul><p><strong>Experience</strong></p><ul><li>2-3 years of customer service experience.</li><li>SAP experience is a plus.</li></ul><p>At AkzoNobel, we are committed to creating an inclusive and respectful workplace where everyone can thrive. We embrace diversity and tolerance, and our talent acquisition process reflects this commitment. We provide training on unconscious bias to ensure fair hiring practices. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.</p>

Customer Service Representative

Accenture

<p><b>Skill required:</b> Order to Cash - Cash Application Processing<br>
<b>Designation:</b> Order to Cash Operations Analyst<br>
<b>Qualifications:</b>BCom
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<b>Years of Experience:</b>3 to 5 years
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<b>About Accenture</b><br>
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
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<b>What would you do?</b> &bull; Experience in carrying out Cash allocation ad Cash application activities for American and European countries - B2B/B2C collections &bull; Check daily on incoming payments and apply cash manually &bull; Request for query for remittance and issues &bull; Prepare reports on Unidentified, Unapplied cash and other relevant report &bull; Should know the importance of documentations in place and compliance towards it. &bull; Escalate complex issues to the appropriate team and follow up until resolution. &bull; Maintain service level agreements (SLAs) and key performance indicators (KPIs) such as response time and customer satisfaction. &bull; Identify recurring issues and provide inputs for process improvement. &bull; Ensure adherence to company policies, data privacy, and compliance standards. &bull; Contribute to team meetings and training sessions for knowledge sharing Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Receive and deposit customer payments, apply cash remittances and credits/ adjustments, maintain bad debt reserves and allowances, prepare Accounts Receivable reporting, and post and reconcile Accounts Receivable activity to the general ledger.<br>
<b>What are we looking for?</b> &bull; Bachelor&rsquo;s / Master&rsquo;s degree in Commerce, Finance, Accounting. &bull; Flexible to work in shifts &bull; Knowledge of SAP, Oracle and High radius is an added advantage &bull; Excellent communication skills, verbal and written &bull; Strong interpersonal and problem-solving abilities. &bull; Customer-oriented mindset with empathy and patience. &bull; Proficiency in MS Office (Excel, Outlook, Word) and CRM platforms. &bull; Ability to multitask and manage time efficiently. &bull; Analytical thinking and attention to detail. &bull; Experience in carrying out Cash allocation ad Cash application activities for American and European countries - B2B/B2C collections &bull; Check daily on incoming payments and apply cash manually &bull; Request for query for remittance and issues &bull; Prepare reports on Unidentified, Unapplied cash and other relevant report &bull; Should know the importance of documentations in place and compliance towards it. &bull; Escalate complex issues to the appropriate team and follow up until resolution. &bull; Maintain service level agreements (SLAs) and key performance indicators (KPIs) such as response time and customer satisfaction. &bull; Identify recurring issues and provide inputs for process improvement. &bull; Ensure adherence to company policies, data privacy, and compliance standards. &bull; Contribute to team meetings and training sessions for knowledge sharing
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<b>Roles and Responsibilities:</b> &bull; Experience in carrying out Cash allocation ad Cash application activities for American and European countries - B2B/B2C collections &bull; Check daily on incoming payments and apply cash manually &bull; Request for query for remittance and issues &bull; Prepare reports on Unidentified, Unapplied cash and other relevant report &bull; Should know the importance of documentations in place and compliance towards it. &bull; Escalate complex issues to the appropriate team and follow up until resolution. &bull; Maintain service level agreements (SLAs) and key performance indicators (KPIs) such as response time and customer satisfaction. &bull; Identify recurring issues and provide inputs for process improvement. &bull; Ensure adherence to company policies, data privacy, and compliance standards. &bull; Contribute to team meetings and training sessions for knowledge sharing</p>
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BCom

Order to Cash Operations Analyst

<div><p>We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You&rsquo;ll find an environment that inspires and empowers you to thrive both personally and professionally. There&rsquo;s no one like you and that&rsquo;s why there&rsquo;s nowhere like RSM.</p><p></p><h2 class="jobSectionHeader"><b>
Summary</b></h2><p>
Responsible for executing day-to-day Order to Cash processes, ensuring accurate and timely billing, collections, and cash application. Supports compliance with company policies and client requirements.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><ul><li>
Process customer invoices and ensure timely dispatch.</li><li>
Monitor accounts receivable and follow up on overdue payments.</li><li>
Apply cash receipts accurately to customer accounts.</li><li>
Assist in resolving billing discrepancies and customer queries.</li><li>
Maintain documentation for audits and compliance.</li><li>
Collaborate with internal teams for smooth order fulfillment.</li><li>
Prepare daily/weekly/monthly reports on collections, aging, and KPIs.</li><li>
Monitor unbilled revenue and Investigate unapplied and unidentified payments.</li><li>
Prepare and post journal entries (accruals, prepayments, reclassifications, etc.).</li><li>
Ensure accuracy and compliance with accounting standards (GAAP/IFRS).</li><li>
Support closing activities by ensuring timely posting of all entries.</li><li>
Perform bank, intercompany, and account reconciliations regularly.</li></ul><h2 class="jobSectionHeader"><b>
Skills &amp; Qualifications</b></h2><ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, or related field.</li><li>
2+ years of experience in Order to Cash processes.</li><li>
Familiarity with ERP systems (e.g., SAP, Oracle, NetSuite).</li><li>
Strong attention to detail and communication skills.</li><li>
Ability to work in a fast-paced environment and meet deadlines.</li></ul><p></p><p>
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life&rsquo;s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.</p><p></p><p>
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.</p><p></p><p>
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.</p></div><p></p>

Financial Consulting Associate - Finance as a Service

Reckitt

<div></div><div><div><div><div><div><p>We&rsquo;re Reckitt, home to the world&rsquo;s best loved and trusted hygiene and health brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.</p><br>
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<div><p>Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.</p>
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About Global Business Services</b></h2>
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<p>From Dettol and Lysol to Durex and Nurofen, behind our trusted and iconic powerbrands lies a dynamic and vital engine: Reckitt&rsquo;s Global Business Services (GBS).</p><br>
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<div><p>Fuelled by a culture of ownership, pace and collaboration, GBS is at the forefront of our business strategy &ndash; driving efficiency, standardisation and innovation across global operations. Whether you&rsquo;re in HR, Finance, Procurement, Supply or IT, you&rsquo;ll be a seamless partner to our functions and markets, having an end-to-end perspective in a global FMCG organisation, simplifying complexity and delivering impact to our millions of customers every day.</p><br>
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<div><p>In return you&rsquo;ll experience growing together &ndash; building future-ready skills, gaining cross-functional exposure, and shaping a new function from the ground up, all while being supported by leaders and colleagues who care.</p>
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About the role</b></h2>
</div><div><p>
This role is a fantastic opportunity to help Reckitt optimise cash flow and strengthen financial controls across global operations. As part of the Order-to-Cash team, you&rsquo;ll manage customer accounts with care and precision&mdash;ensuring timely collections, resolving disputes and supporting compliance. You&rsquo;ll use digital tools and data insights to prioritise activities, reduce backlogs and improve working capital. Collaboration is key, and you&rsquo;ll work closely with teams across Credit Management, Cash Application and Dispute Resolution to deliver seamless processes. If you enjoy problem-solving, building relationships and making a meaningful impact in a purpose-led organisation, this role offers a supportive space to grow and thrive.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Your responsibilities</b></h2>
</div><div><div><ul><li>Manage customer accounts to ensure timely collection and minimise overdue balances
</li><li>Monitor ageing reports and prioritise collections using digital tools and analytics
</li><li>Investigate and resolve payment discrepancies and deductions
</li><li>Collaborate with internal teams to maintain seamless Order-to-Cash processes
</li><li>Ensure compliance with credit and collection policies and internal controls
</li><li>Engage proactively with stakeholders to improve cash flow and working capital
</li><li>Support standardisation and automation initiatives
</li><li>Track and report collection metrics and performance trends
</li><li>Contribute to continuous improvement projects and embed GBS principles
</li><li>Build strong relationships with commercial teams and external partners</li>
</ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>The experience we're looking for</b></h2>
</div><div><div><ul><li>A broad range of experience in credit control, collections or accounts receivable
</li><li>Exposure to shared services or global process environments
</li><li>Understanding of Order-to-Cash processes and deduction management
</li><li>Familiarity with enterprise resource planning systems and collection tools
</li><li>Strong analytical skills and ability to interpret ageing reports
</li><li>Excellent communication and stakeholder engagement skills
</li><li>A continuous improvement mindset with experience in process standardisation</li>
</ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>The skills for success</b></h2>
</div><div><div><div><ul><li>Credit &amp; Collections Management
</li><li>Order-to-Cash Process Expertise
</li><li>ERP Systems (e.g., SAP)
</li><li>Data Analysis &amp; Reporting
</li><li>Dispute Resolution
</li><li>Compliance &amp; Internal Controls
</li><li>Process Standardization
</li><li>Automation &amp; Digital Tools
</li><li>Stakeholder Engagement
</li><li>Continuous Improvement</li>
</ul></div></div></div></div><div><div><h2 class="jobSectionHeader"><b>What we offer</b></h2>
</div><div><div>
<p>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.</p><br>
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<div><p>We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt&rsquo;s potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt&rsquo;s pay for performance philosophy.</p>
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Equality</b></h2>
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<p>We recognise that in real life, great people don&rsquo;t always &lsquo;tick all the boxes&rsquo;. That&rsquo;s why we hire for potential as well as experience. Even if you don&rsquo;t meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.</p><br>
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<div><p>All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.</p></div></div></div></div></div>

GBS - OTC Collection Management Analyst

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