outbound call agent

Tagway RFID Solutions JLT

We are seeking a motivated and dynamic Outbound Call Center Agent (female preferred) to join our team. The agent will be responsible for proactively engaging with potential leads, setting up demos, and supporting the sales team.Key Responsibilities:<ul><li>Make outbound calls to potential and existing leads to generate interest and schedule product demos.</li><li>Conduct both cold calls (new prospects) and warm calls (leads showing prior interest).</li><li>Maintain a high level of professionalism and customer service during all interactions.</li><li>Keep accurate records of calls, conversations, and outcomes in the CRM system.</li><li>Follow up with leads to ensure smooth handover to the sales team.</li><li>Collaborate with the team to continuously improve the calling and lead qualification process.</li></ul>Essential Skills &amp; Attributes:<ul><li>Excellent verbal communication skills In English and Hindi with clear and confident delivery.</li><li>Strong listening skills to understand customer needs and respond appropriately.</li><li>Persuasive ability to influence decision-making and drive leads towards demos.</li><li>Self-motivated, target-driven, and resilient in handling objections.</li><li>Ability to work collaboratively in a team environment.</li></ul>Qualifications:<ul><li>Prior experience in outbound calling, tele sales, or call center operations preferred.</li><li>Familiarity with CRM tools and lead management systems is an advantage.</li><li>Minimum graduate degree preferred.</li></ul>Job Types: Full-time, PermanentPay: &#8377;15,000.00 - &#8377;25,000.00 per monthWork Location: Remote

Inside Sales Representative (Outbound Call Center Agent)

The House of Brands

We are looking for energetic Sales Agents to join our truck dispatch team.Job: Call U.S. truck drivers &amp; owner-operators, explain our dispatch services, and sign them up. Requirements: &#9989; Good English communication &#9989; Sales/call center experience (preferred) &#9989; Confident &amp; target-driven &#9989; Remote work with good internetWe Offer: Salary + High Commissions Work from Home Growth opportunitiesApply now: zaynadams07@gmail.comJob Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs22,000.00 - Rs30,000.00 per monthWork Location: In person

Job Opening: Outbound Call Center Agent – Truck Dispatch Center

hiCar

WE&rsquo;RE HIRING &ndash; Used Car Call Center Agent!Are you sharp, confident, and love closing deals on the phone?Join our Used Car Division as a Call Center Agent and be the voice that drives customers into the showroom!What you&rsquo;ll do:<ul><li>Handle inbound &amp; outbound calls</li><li>Book test drives &amp; appointments</li><li>Qualify leads + pass hot ones to sales</li><li>Smash daily/weekly call &amp; conversion targets</li></ul>KPIs that matter:<ul><li>80&ndash;100 calls/day</li><li>25&ndash;30% lead-to-appointment rate</li><li>70% appointment show-up rate</li></ul>We offer: Competitive salary + commission, training, and real growth opportunities.If you&rsquo;re hungry, disciplined, and thrive on targets &rarr; Apply Now!Send your CV to careers@hicar.aeJob Type: Full-timeExperience:<ul><li>Call Center: 1 year (Required)</li></ul>

Used Car Call Center Agent

Brandix Soft

Job Posting: US Call Center Agent Location: Lahore (On-site) Salary: Up to &#8360;75,000 per monthAbout Brandix Soft (Pvt.) Ltd. Brandix Soft is a premier digital solutions provider, specializing in cutting-edge SEO, digital marketing, and web development services for businesses in the US market. We are growing our dynamic team at our Lahore office and seeking motivated professionals for night-shift operations.Position Overview We are hiring articulate and results-driven US Call Center Agents to manage outbound communications with our US-based clientele. The ideal candidate will be dedicated to delivering exceptional customer service, resolving inquiries efficiently, and identifying opportunities to add value through our service offerings.Key Responsibilities<ul><li>Execute a target of 200+ outbound calls daily to engage with US clients.</li><li>Deliver expert support and information on our SEO, Digital Marketing, PPC, and web development services.</li><li>Proactively identify and qualify 3-5 weekly upselling opportunities for service enhancements.</li><li>Educate clients on service performance and recommend beneficial upgrades.</li></ul>Qualifications &amp; Requirements<ul><li>Education: Minimum Matric / O-Level; a Bachelor&rsquo;s degree is preferred.</li><li>Technical Skills: Proficiency in Google Workspace or Microsoft Office. A basic understanding of SEO and digital marketing concepts is advantageous.</li><li>Soft Skills:</li><li>Excellent verbal communication skills in English.</li><li>Strong active listening, problem-solving, and multitasking abilities.</li><li>Professional phone etiquette and high emotional intelligence.</li><li>A goal-oriented mindset with the ability to perform in a fast-paced environment.</li><li>Availability: Must be available for the night shift (6:00 PM &ndash; 3:00 AM, Monday to Friday) and work from our office in Lahore.</li></ul>We Offer<ul><li>A competitive base salary.</li><li>Uncapped performance-based commissions and bonuses.</li><li>Comprehensive training in digital marketing and advanced communication techniques.</li><li>A modern, well-equipped office in Gulberg's prime business district.</li><li>Valuable international exposure through direct client interaction.</li><li>A collaborative and supportive team culture.</li></ul>Application Process Interested candidates are invited to apply on Indeed with an updated resume.Applications may also be submitted to:<ul><li>Email: hrsales@brandixsoft.com</li><li>WhatsApp: +92 325 5599973</li></ul>Please note: Only shortlisted candidates will be contacted.Job Type: Full-time, Fresher Experience: International cold calling: 1 year (Required) Language: English (Required - Fluent)Job Types: Full-time, FresherPay: Up to Rs75,000.00 per monthExperience:<ul><li>international cold calling: 1 year (Required)</li></ul>Language:<ul><li>English Fluently? (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Call Center Agent (US)

SQUAD INTERNATIONAL

Job Title: Call Center Representative (Female) Company: Squad International Location: PECHS, Karachi Shift Timings: 7:00 PM &ndash; 2:30 AM (Monday to Friday)Job Description: Squad International is looking for a female Call Center Representative to join our dynamic team. The ideal candidate will be responsible for handling outbound calls, engaging with clients, and maintaining excellent communication to achieve sales and customer satisfaction targets.Key Responsibilities:<ul><li>Make outbound calls to potential clients and present company services.</li><li>Build strong customer relationships through effective communication.</li><li>Handle customer queries and resolve issues professionally.</li><li>Maintain call logs and update the CRM system.</li><li>Meet and exceed sales and performance targets.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills in English.</li><li>Prior experience in call center / international campaigns (DME preferred) will be a plus.</li><li>Ability to work under pressure and meet deadlines.</li><li>Strong interpersonal skills and confidence in cold calling.</li><li>Must be punctual, disciplined, and target-oriented.</li></ul>What We Offer:<ul><li>Attractive salary package with commissions &amp; incentives.</li><li>Pick &amp; drop facility for female employees.</li><li>Paid sick and casual leaves.</li><li>Growth and career development opportunities.</li></ul>Job Type: Full-timeWork Location: In person

Call Center Representative- Female Only

Bravebpo

<ul><li>Handle inbound and .outbound calls in a professional way and courteous manner.</li><li>Provide excellent customer service and consistently meet daily and monthly sales targets.</li><li>Accurately document customer information in the related forms and sheets.</li><li>Meet or exceed performance targets,including call quality and productivity metrics.</li><li>Collaborate and assist fellow team members with sales activities.</li><li>Adhere to call center scripts,protocols and compliance regulations to ensure consistency and legal compliance.</li><li>Keep Management updated on any issue ,conflicts,or areas of concern.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthExperience:<ul><li>Call Center : 1 year (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In personApplication Deadline: 10/10/2025 Expected Start Date: 25/09/2025

Verifiers

Pavago

Job Title: Outbound Calling Specialist
 Position Type: Full-Time, Contract
 Working Hours: US Hours
 
About Pavago
 At Pavago, we are hiring for one of our clients who is preparing for a high-volume period of client outreach during the open enrollment season. To ensure smooth operations, they are seeking reliable and professional Outbound Calling Specialists who can manage large volumes of calls with accuracy and care. This role is not sales-driven but focuses on client data verification, ensuring that the client’s database remains accurate, complete, and ready for use. By joining this project, you will play a critical role in maintaining client relationships and supporting seamless administrative processes.
 
Responsibilities
 Client Data Verification
 <ul>
<li>Make outbound calls to confirm and update client names and addresses.</li>
<li>Ensure all data collected is accurate, complete, and entered correctly into the system.</li>
<li>Follow standardized call scripts while maintaining a natural and professional tone.</li>
</ul>
Client Support & Escalation
 <ul>
<li>Answer basic client inquiries courteously and professionally.</li>
<li>Transfer calls to the main office for more complex questions or concerns.</li>
<li>Document any issues or escalations for follow-up by the office team.</li>
</ul>
Process & Efficiency Management
 <ul>
<li>Manage daily call volumes ranging from 100–200 calls with consistency.</li>
<li>Use call center and CRM software to track call progress and record outcomes.</li>
<li>Meet or exceed daily and weekly call targets without compromising quality.</li>
</ul>
Professionalism & Compliance
 <ul>
<li>Maintain confidentiality of client information at all times.</li>
<li>Follow all provided guidelines and procedures to ensure compliance.</li>
<li>Represent the client’s brand with professionalism in every interaction.</li>
</ul>
What Makes You a Perfect Fit
 <ul>
<li>Strong spoken English with excellent clarity, tone, and grammar.</li>
<li>Highly reliable and consistent in meeting schedules and performance targets.</li>
<li>Skilled in using call center software, CRMs, and other computer-based tools.</li>
<li>Ability to stay detail-oriented, even while handling a high volume of calls.</li>
<li>Positive, patient, and professional demeanor when speaking with clients.</li>
<li>Comfortable working independently and staying productive in a remote environment.</li>
</ul>
Required Experience and Skills
 <ul>
<li>1+ year of experience in a call center, customer service, or outbound calling role.</li>
<li>Proven ability to manage high call volumes while maintaining data accuracy.</li>
<li>Familiarity with CRM systems, call center tools, or database management.</li>
<li>Strong organizational skills with the ability to prioritize effectively.</li>
<li>Reliable internet connection, computer, and headset for remote work.</li>
</ul>
What Does A Typical Day Look Like?
 As an Outbound Calling Specialist, you will begin your day by logging into the call center platform, reviewing your call list, and preparing for client outreach. The majority of your day will involve making outbound calls to verify client names and addresses, updating the system in real time as you gather information. While most interactions will be straightforward, you will occasionally transfer calls to the office if a client has questions that require additional support. Throughout the day, you will focus on maintaining accuracy, meeting daily call targets, and ensuring that every client interaction reflects professionalism and courtesy. By the end of your shift, you will have contributed directly to keeping the client database accurate, which is essential for a successful open enrollment season.
 
Interview Process
 Our interview process is designed to evaluate both communication skills and reliability:
 <ul>
<li>Initial Phone Call: Engage in a brief conversation to understand your experience and suitability for the role.</li>
<li>Video Interview: Delve deeper into your professional background and assess your skills in a 30-minute call.</li>
<li>Final Interview: Have a comprehensive discussion with our client to ensure mutual alignment.</li>
<li>Background Checks: Conduct swift verification of your references and past employment details.</li>
</ul>
Ready To Apply?
 If you are detail-oriented, dependable, and confident in managing high call volumes, we would love to hear from you. This is a great opportunity to be part of a meaningful project where your work ensures accuracy, strengthens client relationships, and contributes directly to operational success. Apply today to join a team that values professionalism, reliability, and results.

Outbound Calling Specialist

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