outbound call agent

Jafar&sons

Job Title: International Call AgentWe are seeking a motivated and customer-focused International Call Agent to manage outbound calls with clients in the USA and Canada. The ideal candidate will provide exceptional service, resolve customer inquiries.Key Responsibilities<ul><li>Attend calls and coordinate with the rest of the team</li><li>Schedule meetings with the team according to the call</li><li>Redirect calls or provide information as per called request.</li><li>Import export knowledge on a basic scale is necessary, including shipping</li></ul>Requirements<ul><li>Excellent English verbal and written communication skills</li><li>Logistics shipping basic knowledge required</li><li>Previous call center experience (preferred)</li><li>Ability to work on night shifts and manage time effectively</li><li>Computer and typing proficiency</li></ul>Working Hours<ul><li>Working hours are flexible</li><li>On-site hours 11-7 PAK time</li><li>Flexible hours are offered according to the USA time once the applicant is approved</li><li>Working days are 5 in a week</li><li>Saturday and Sunday Off</li></ul>Job Type: Full-timePay: From Rs45,000.00 per monthWork Location: In person

International Call Agent

Alba Corporation

<div>We are looking for a Call Centre Agent &ndash; Arabic Speaker to be the voice of Alba Cars for our inbound and outbound customer interactions. In this fast-paced role, you&rsquo;ll connect with leads, turn interest into showroom visits, and help drive our sales success from behind the scenes.
You&rsquo;re a natural communicator who&rsquo;s fluent in Arabic and English, thrives under pressure, and enjoys speaking with customers across multiple channels. If you&rsquo;re enthusiastic, organized, and motivated by hitting targets, this is your moment to shine&mdash;read on!<h3 class="jobSectionHeader">
Key Responsibilities</h3>
Core Functions<ul>
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Make proactive outbound calls and respond to inbound leads across platforms.</li>
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Convert enquiries into confirmed showroom appointments with urgency and care.</li>
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Understand each customer&rsquo;s needs and match them with the right solutions.</li>
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Maintain accurate call logs and notes within the CRM.</li>
</ul>
Collaboration &amp; Communication<ul>
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Partner with the sales team to ensure smooth customer handovers.</li>
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Use confident, clear, and positive language in every interaction.</li>
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Represent Alba Cars&rsquo; strengths&mdash;large inventory, verified vehicles, flexible finance &amp; trade-ins.</li>
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Build rapport and maintain a warm, professional tone across all touchpoints.</li>
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Performance &amp; Follow-Up<ul>
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Follow up with leads to reduce appointment no-shows.</li>
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Track daily targets and KPIs for contact rate and appointment conversion.</li>
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Contribute to a high-performance, customer-first culture.</li>
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Continuously improve through feedback and performance reviews.</li>
</ul><h3 class="jobSectionHeader">
Requirements</h3><ul>
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Fluent in Arabic and proficient in English (spoken and written).</li>
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Prior experience in customer service, call centre, or automotive industry preferred.</li>
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Confident communicator with strong phone and interpersonal skills.</li>
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Highly organized with a proactive, target-driven attitude.</li>
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Able to multitask in a fast-paced, high-volume setting.</li>
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Strong follow-up and CRM management skills.</li>
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UAE-based or willing to relocate.</li>
</ul><h3 class="jobSectionHeader">
Salary &amp; Benefits</h3>
Competitive Salary: AED 3,000 &ndash; 5,000 
Compensation Structure: Base + Commission<ul>
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Target-based incentive structure with commission potential</li>
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Work Visa sponsorship</li>
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Medical insurance</li>
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30 days of paid annual leave</li>
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In-house training and a vibrant team culture</li>
</ul><h3 class="jobSectionHeader">
Work Arrangement</h3>
Type: Full-time, on-site position 
Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.<h3 class="jobSectionHeader">
Why Join Us?</h3>
Be part of one of the fastest-growing automotive retailers in the UAE 
Enjoy a supportive team environment that values energy and communication 
Unlock uncapped commission potential with every appointment that leads to a sale 
Build a long-term career with ongoing development and training opportunities
If you're dependable, persuasive, and take pride in engaging with customers&mdash;apply today and jumpstart your journey with Alba Cars!</div>

Call Centre Agent – Arabic Speaker

Cybrosys Communications

Job Description:Company: Astral Finch Marketing Location: Remote (Pakistan) Job Type: Full-timeAbout the RoleAstral Finch Marketing is hiring Call centre Fronter for our Final Expense Life Insurance Campaign. Agents will be responsible for making outbound calls, asking qualifying questions, and transferring interested customers to our verification team.Key Responsibilities<ul><li>Make outbound calls to potential clients.</li><li>Ask few simple qualifying questions.</li><li>Transfer 4&ndash;5 valid calls per day (minimum requirement) to closers.</li><li>Log and update call information accurately.</li><li>Follow scripts and maintain professionalism in every interaction.</li></ul>RequirementsFluent English (MUST) Minimum 12 months of call centre experience (MUST) Experience with Vicidicl (MUST) Strong communication &amp; interpersonal skills Reliable internet, headset, and laptop/PCSalary &amp; Benefits<ul><li>Salary Range: 30,000 (based on performance).</li><li>Timings: 10 PM &ndash; 5 AM PKT (aligned with U.S. hours, 7 hours Shift).</li><li>Working Days: Monday to Friday</li></ul>Training<ul><li>Training: Training will be provided (We are only looking for experienced candidates)</li></ul>Starting Date: ASAPApply now if you meet the requirements and want to grow with a professional U.S.-based campaign.Astral Finch MarketingJob Type: Full-timeExperience:<ul><li>Call Centre (Final Expense/Life Insurance/Health Insurance) : 1 year (Required)</li><li>ViciDial: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: RemoteNote: Kindly DO NOT APPLY If you don't have experience in call centre on campaign mentioned above.Job Type: Full-timePay: From Rs30,000.00 per monthWork Location: RemoteExpected Start Date: 11/12/2025

Remote Call Centre Fronter - Final Expense Life Insurance

Hiring Pakistan

Call Center Agents (DU &amp; Etisalat &ndash; UAE Campaign)Location: Gulshan-e-Iqbal, Block 5, Near NIPA Bridge, Karachi<ul><li>Gender: Male</li><li>Age Limit: Under 20 Years</li><li>Marital Status: Unmarried</li><li>Salary Range:</li><li>Fresh: 27,000 PKR with 3000 PKR Puntual </li></ul>Experience:<ul><li>Both Fresh &amp; Experienced candidates can apply.</li><li>Candidates with prior experience in DU / Etisalat outbound campaigns will be given preference.</li></ul>Job Type: Full-Time (Morning Shift)Office Timing: 10:30 AM to 6:30 PMJob Responsibilities:<ul><li>Handle outbound calls for DU &amp; Etisalat campaigns.</li><li>Promote telecom services and meet daily sales targets.</li><li>Maintain call quality and customer satisfaction.</li><li>Record accurate information in CRM.</li><li>Follow company communication protocols and performance guidelines.</li></ul>Requirements:<ul><li>Excellent communication skills in English.</li><li>Confident, punctual, and target-oriented.</li></ul>To Apply: Send your CV via email or contact on WhatsApp: info.hiringpakistan@gmail.com 0348-2350367Follow our Social Media for Get Latest UpdatesIf you&rsquo;re looking for the latest job updates and details, please subscribe to our official YouTube channel for daily job alerts:<ul><li>https://www.youtube.com/@HiringPakistan</li><li>You can also contact us on WhatsApp to remind us that you&rsquo;ve sent an email &mdash; please message us to check your email:</li><li>https://wa.me/923482350367</li><li>Stay connected with us for more job opportunities in Pakistan and abroad:</li><li>Website &mdash; https://hiringpakistan.co</li><li>Indeed &mdash; https://pk.indeed.com/cmp/Hiring-Pakistan</li><li>TikTok &mdash; https://www.tiktok.com/@hiringpakistan</li><li>Facebook &mdash; https://facebook.com/HiringPakistan</li><li>LinkedIn &mdash; https://www.linkedin.com/company/hiring-pakistan</li><li>Instagram &mdash; https://instagram.com/hiringpakistan</li><li>Pinterest &mdash; https://pinterest.com/hiringpakistan</li><li>Twitter &mdash; https://twitter.com/HiringPakistan</li><li>Remote Jobs &mdash; https://bit.ly/remotejobinpakistan</li><li>WhatsApp Channel &mdash; https://whatsapp.com/channel/0029Va80bB9JP210XZcBJO35</li><li>WhatsApp Group &mdash; https://chat.whatsapp.com/K9zP3gM3VKHA4xvtYD88Xa</li></ul>Job Type: Full-timePay: From Rs27,000.00 per monthWork Location: In person

Call center in Gulshan for Male

Meraki Group

Meraki Education is looking for enthusiastic and customer-oriented individuals to join our call center team. The role involves handling inbound and/or outbound calls, assisting families interested in admissions at our school, with their queries, resolving issues, and ensuring parent satisfaction while following company policies and procedures. Key Responsibilities <ul><li>Answer inbound calls from families promptly and professionally.</li><li>Make outbound calls towards new leads, follow-ups to existing parents, collecting feedback from existing parents.</li><li>Handle parent inquiries, complaints, and requests with accuracy and empathy.</li><li>Provide detailed information about the school, its processes & upcoming events/ activities.</li><li>Record & update details of all interactions in the CRM.</li><li>Escalate complex issues to senior team members & refer cases to specific teams depending on case history.</li><li>Achieve daily/weekly/monthly call handling and performance targets.</li><li>Maintain a positive, professional, and courteous tone during all customer interactions.</li><li>Follow call scripts, quality standards, and compliance guidelines.</li></ul> Qualifications <ul><li>Bachelor's degree is a must.</li><li>Prior customer service or call center experience is an advantage but not mandatory.</li><li>Excellent English communication Skills.</li><li>Active listening and problem-solving abilities.</li><li>Ability to remain calm under pressure and handle difficult parents.</li><li>Basic computer knowledge and familiarity with MS Office/CRM tools.</li><li>Flexible working in shifts for an international location.</li></ul>

Call center Executive

Prime bpo and Telecommunications

Prime BPO is hiring Verifiers for our Final Expense Campaign. The selected candidates will be responsible for verifying U.S. customer information and ensuring accurate record maintenanceKey Responsibilities:<ul><li>Make outbound calls to U.S. customers</li><li>Identify customer needs and offer appropriate medical equipment solutions.</li><li>Maintain accurate call logs and ensure compliance with campaign standards.</li><li>Achieve daily and monthly verification targets.</li></ul>Requirements:<ul><li>Minimum 1 year of experience in a call center</li><li>Fluency in English with a confident and clear accent.</li><li>Strong communication and verification skills.</li><li>Ability to meet performance targets and work night shifts.</li></ul>Salary: Up to 100,000 PKR plus incentives.Interview Timings:Walk-in Interviews: Mon&ndash;Fri | 6:00 PM &ndash; 11:00 PMLocation: First Floor, Plaza 169F, Civic Center, Bahria Town Phase 4.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Call Center Verifier

Brandix Soft

About Brandix Soft: Brandix Soft (Pvt.) Ltd. is a premier digital solutions provider, specializing in cutting-edge SEO, digital marketing, and web development services for businesses in the US market. We are growing our dynamic team at our Lahore office and seeking motivated professionals for night-shift operations.Position Overview: We are hiring articulate and results-driven Call Center Agents to manage outbound communications with our US-based clientele. The ideal candidate will be dedicated to delivering exceptional customer service, resolving inquiries efficiently, and identifying opportunities to add value through our service offerings.Key Responsibilities:<ul><li>Execute a target of 200+ outbound calls daily to engage with US clients.</li><li>Deliver expert support and information on our SEO, Digital Marketing, PPC, and web development services.</li><li>Proactively identify and qualify 3-5 weekly upselling opportunities for service enhancements.</li><li>Educate clients on service performance and recommend beneficial upgrades.</li><li>Maintain accurate client interaction records in the company&rsquo;s CRM system.</li></ul>Qualifications &amp; Requirements:<ul><li>Education: Minimum Matric / O-Level; a Bachelor&rsquo;s degree is preferred.</li><li>Technical Skills: Proficiency in Google Workspace or Microsoft Office. A basic understanding of SEO and digital marketing concepts is advantageous.</li><li>Soft Skills (Required):</li><li>Excellent verbal communication skills in English (US accent training will be provided).</li><li>Strong active listening, problem-solving, and multitasking abilities.</li><li>Professional phone etiquette and high emotional intelligence.</li><li>A goal-oriented mindset with the ability to perform in a fast-paced, target-driven environment.</li><li>Availability: Must be available for the night shift (7:00 PM &ndash; 4:00 AM, Monday to Friday) and work on-site from our office in Lahore (Gulberg).</li></ul>We Offer:<ul><li>A competitive base salary.</li><li>Uncapped performance-based commissions and bonuses.</li><li>Comprehensive training in digital marketing and advanced communication techniques.</li><li>A modern, well-equipped office in Gulberg's prime business district.</li><li>Valuable international exposure through direct client interaction.</li><li>A collaborative and supportive team culture.</li><li>Clear career progression opportunities within the sales and support departments.</li></ul>Application Process: Interested candidates are invited to apply on Indeed with an updated resume.Applications may also be submitted to:<ul><li>Email: hrsales@brandixsoft.com</li><li>WhatsApp: +92 325 5599973</li></ul>Please note:<ul><li>This is a full-time, on-site position in Lahore. Remote applicants will not be considered.</li><li>Only shortlisted candidates will be contacted for an interview.</li></ul>Job Types: Full-time, FresherPay: Up to Rs75,000.00 per monthApplication Question(s):<ul><li>Do you agree that you've got good english communication skills, confident enough to deal with international B2B clients over call from US?</li></ul>Language:<ul><li>English Fluently? (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Call Center Agent (US)

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