outbound call center representative

Gainwell Technologies LLC

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Healthcare Call Center Representative - Remote Texas
</b></h1></div></div></div></div><div><div><div><div>Date: Jul 30, 2026
</div></div></div></div><div><div><div><div>Location:
<p>Any city, TX, US, 99999
</p></div></div></div></div><div><div><div><div>Req ID: 37155
</div></div></div></div><div><div><div><div>Work Mode: Virtual (Exception only)
</div></div></div></div><div></div><div><div><div><div><p>Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You&rsquo;ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.</p><br>
<p></p><div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2>
</div><div><p>Gainwell Technologies is seeking a COB Support Assistant to support our Third-Party Recovery (TPR) operations. In this role, you will assist Medicaid providers and members by verifying health insurance coverage, maintaining accurate records, and providing exceptional customer service. The position combines inbound call support and back-office processing activities to help ensure accurate coordination of benefits information while supporting cost containment and regulatory compliance initiatives. This role is ideal for individuals who are detail-oriented, customer-focused, and thrive in a fast-paced healthcare environment.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your role in our mission</b></h2>
</div><div><ul><li>Respond to inbound calls from Medicaid providers and members regarding insurance verification and coordination of benefits inquiries.</li>
<li>Verify, update, and document health insurance information using Medicaid and internal systems.</li>
<li>Process emails, faxes, SharePoint requests, and other correspondence related to TPR operations.</li>
<li>Perform data entry and administrative support activities while meeting productivity and quality standards.</li>
<li>Navigate multiple databases, carrier systems, and software platforms to research and validate information.</li>
<li>Provide professional, accurate, and timely customer service while handling sensitive healthcare information.</li>
<li>Adhere to HIPAA requirements, company policies, and security guidelines.</li>
<li>Identify opportunities to improve processes and support operational efficiency initiatives.</li>
<li>Support Florida TPR operations and perform additional duties as assigned.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>What we're looking for</b></h2>
</div><div><ul><li>High school diploma or GED required.</li>
<li>1+ years of call center or phone-based customer service experience.</li>
<li>1+ years of health insurance verification experience, including medical, dental, vision, or pharmacy coverage.</li>
<li>1+ years of data entry or administrative support experience with strong attention to detail.</li>
<li>Working knowledge of HIPAA privacy and security regulations.</li>
<li>Proficiency with Microsoft Excel and the ability to navigate multiple systems and software applications simultaneously.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>What you should expect in this role</b></h2>
</div><div><ul><li>Remote position open to candidates located anywhere within the Dallas-Fort Worth, TX area.</li>
<li>Monday&ndash;Friday work schedule, with shifts of 7:00 AM&ndash;3:30 PM or 7:30 AM&ndash;4:00 PM.</li>
<li>Frequent interaction with Medicaid members, providers, insurance carriers, and internal business partners.</li>
<li>Support the TPR Florida (FL) account.</li>
<li>Training on Gainwell systems, processes, and healthcare programs.</li>
<li>Opportunity to contribute to programs that help improve healthcare integrity, reduce costs, and support regulatory compliance.</li>
<li>Occasional extended hours may be required based on business needs.</li>
<li>As part of our interview process, all candidates must complete an Assessment. This assessment helps us evaluate key competencies relevant to the role, including communication skills, multitasking abilities, and problem-solving capabilities.
<br>
Video cameras must be used during all interviews, as well as during the initial week of orientation.</li>
<li>To work effectively as a teleworker or hybrid positions with Gainwell, employees must have a broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload. Higher speeds are recommended for optimal performance.</li>
<li>To test your internet speed, go to Google and search for &ldquo;Internet Speed Test.&rdquo;</li><br>
</ul><p></p><p>The deadline to submit applications for this posting is <b>August 6, 2026</b>.</p><br>
<p><br>
#LI-REMOTE #LI-JA1 #LI-CM1<br>
</p></div></div></div><p></p><p>The pay range for this position is $26,500.00 - $37,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You&rsquo;ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.</p><br>
<p></p><p>We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You&rsquo;ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.</p><br>
<p></p><p><i>Gainwell Technologies </i><i>is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. </i><i>Gainwell Technologies defines &ldquo;wages&rdquo; and &ldquo;wage rates&rdquo; to include &ldquo;all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.</i></p></div></div></div></div></div><p></p>

Healthcare Call Center Representative - Remote Texas

University of Texas at Austin

<div><p><b>Job Posting Title:</b></p>
Referral Coordinator- Outbound<p><b>
-</b></p><p><b>
Hiring Department:</b></p>
Dell Medical School<p><b>
-</b></p><p><b>
Position Open To:</b></p>
All Applicants<p><b>
-</b></p><p><b>
Weekly Scheduled Hours:</b></p>
40<p><b>
-</b></p><p><b>
FLSA Status:</b></p>
Non-Exempt from FLSA<p><b>
-</b></p><p><b>
Earliest Start Date:</b></p>
Immediately<p><b>
-</b></p><p><b>
Position Duration:</b></p>
Expected to Continue<p><b>
-</b></p><p><b>
Location:</b></p>
AUSTIN, TX<p><b>
-</b></p><p><b>
Job Details:</b></p><p><b>
PURPOSE</b></p><p>
The Referral Coordinator plays a key role in ensuring timely and accurate coordination of patient referrals across clinics within the healthcare system. Primary responsibilities include tracking referral status, resolving pre-authorization and registration issues, and documenting all actions in compliance with HIPAA standards. This role verifies insurance coverage, obtains authorizations, schedules appointments, and maintains complete and accurate patient demographic and insurance information in the EHR. Acting as a liaison between patients, providers, and scheduling teams, the Referral Coordinator answers referral-related calls promptly and courteously, strives for first-call resolution, and communicates appointment details and expectations to patients. This position supports continuity of care and helps improve patient experience and operational efficiency.</p><p></p><p><b>
RESPONSIBILITIES</b></p><p><b>
Manage Referral Processing
</b></p><ul><li>Processes and tracks patient referrals to specialists and ancillary services.</li><li>
Maintains ongoing tracking and documentation of referrals in EHR (e.g., Athena, Epic, etc.).</li><li>
Ensures complete and accurate patient demographic, insurance, and authorization details.</li><li>
Obtains referral authorization from insurance carriers and documents authorization numbers.</li></ul><p><b>
Coordinate Scheduling
</b></p><ul><li>Assists patients with scheduling appointments and reviews referral details and expectations.</li><li>
Notifies patients of scheduled appointments via phone and provides preparation instructions.</li><li>
Works as liaison between scheduling department and patient; sends tasks accordingly.</li><li>
Resolves pre-authorization, registration, or other referral-related issues prior to appointments.</li></ul><p><b>
Communication and Customer Service
</b></p><ul><li>Answers and makes phone calls promptly, courteously, and efficiently.</li><li>
Handles referral-related calls and strives for first-call resolution.</li><li>
Establishes and maintains relationships with identified service providers.</li><li>
Interacts respectfully and collaboratively with patients and families to build trust.</li></ul><p><b>
Compliance and Documentation
</b></p><ul><li>Completes all direct and indirect care documentation in a timely manner.</li><li>
Ensures patient records are current and complete in EHR systems.</li><li>
Adheres to HIPAA and organizational privacy standards.</li></ul><p><b>
Issue Resolution and Support
</b></p><ul><li>Follows up on patient referral inquiries not immediately resolved.</li><li>
Notifies Patient Access Manager of any issues or concerns from patients or providers.</li><li>
Assists other departments or business needs as directed.</li></ul><p></p><p><b>
REQUIRED QUALIFICATIONS:</b></p><ul><li>
High School Diploma/GED</li><li>
At least 2 year(s) of experience in healthcare administration, patient access, or referral coordination.</li></ul><p></p><p><i>
Relevant education and experience may be substituted as appropriate.</i></p><p></p><p><b>
PREFERRED QUALIFICATIONS:</b></p><ul><li>
Associate's Degree in healthcare administration or related field</li><li>
At least 3 year(s) of experience in referral coordination or medical office setting.</li><li>
Familiarity with EHR systems (e.g., Athena, Epic, etc.) and insurance authorization processes.</li><li>
Certified Medical Staff Coordinator (CMSC) or similar credential.</li></ul><p></p><h2 class="jobSectionHeader"><b>
SALARY RANGE</b></h2><p>
$45,000 + depending on qualifications</p><p></p><p><b>
WORKING </b><b>ENVIRONMENT/EQUIPMENT</b></p><ul><li>
Standard office equipment</li><li>
Repetitive use of a keyboard</li><li>
May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Required Materials</b></h2><ul><li><p>
Resume/CV</p></li><li>
3 work references with their contact information; at least one reference should be from a supervisor</li><li>
Letter of interest</li></ul><p></p><p><b>
Important</b> <b>for applicants who are NOT current university employees or contingent workers:</b> You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.</p><p></p><p><b>
Important for Current university employees and contingent workers:</b> As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.</p><p>
-</p><p><b>
Employment Eligibility:</b></p>
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.<p>
-</p><p><b>
Retirement Plan Eligibility:</b></p>
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.<p>
-</p><p><b>
Background Checks:</b></p><p>
A criminal history background check will be required for finalist(s) under consideration for this position.</p><p>
-</p><p><b>
Equal Opportunity Employer:</b></p><p>
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.</p><p>
-</p><p><b>
Pay Transparency:</b></p><p>
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information.</p><p>
-</p><p><b>
Employment Eligibility Verification:</b></p><p>
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.</p><p><b>
-</b></p><p><b>
E-Verify:</b></p><p>
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university&rsquo;s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:</p><ul><li>
E-Verify Poster (English and Spanish) [PDF]</li><li>
Right to Work Poster (English) [PDF]</li><li>
Right to Work Poster (Spanish) [PDF]</li></ul><p><b>
-</b></p><p><b>
Compliance:</b></p><p>
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.</p><p></p><p>
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.</p></div>

Referral Coordinator- Outbound

Billion Automotive

<div><div><div><b>SCHEDULE IS 2:00pm to 8:00pm!</b></div></div><div><div><b>
WHO should apply?</b></div></div><div><div>
We are looking for energetic Customer Service Representatives that enjoy receiving inbound calls, establishing relationships with customers, collecting data, scheduling appointments, and directing calls to the appropriate departments.</div></div><div><div><b><br>
Your typical work week includes:</b></div></div><div><ul><li>Monitoring and answering inbound phone calls.</li></ul></div><div><ul><li>Gather information &amp; rout calls to the correct department.</li></ul></div><div><ul><li>Update customer changes in the database.</li></ul></div><div><ul><li>Provide administrative assistance as needed.</li></ul></div><div><ul><li>Attend training sessions and meetings as required.</li></ul></div><div><ul><li>Follow all company policies and procedures.</li></ul></div><p><br>
</p><div><div><b>HOW we will know you are the &quot;ONE&quot;:</b></div></div><div><ul><li>Incredible Customer Service skills</li></ul></div><div><ul><li>Computer skills</li></ul></div><div><ul><li>Call Center Experience</li></ul></div><div><ul><li>Automotive Industry Experience</li></ul></div><div><ul><li>Strong verbal and written communication skills with the ability to influence.</li></ul></div><div><ul><li>Demonstrate the ability to listen and learn while retaining information quickly.</li></ul></div><div><ul><li>Ability to document notes thoroughly while delivering results and meeting goals under minimal supervision.</li></ul></div><div><ul><li>Task orientated, detail driven, and self-motivated.</li></ul></div><div><ul><li>Ability to think quickly and identify and resolve customer questions or concerns.</li></ul></div><div><ul><li>Exceptional organizational skills.</li></ul></div><p>
</p><p></p><div><div>We offer rewards in commission, promotions and all our Full-Time employees enjoy full medical, dental and vision insurance. We offer company paid life insurance and buy in options for critical illness, disability, and additional life insurance. We provide paid time off, a 401(K)match and an in-office support structure to help you do your best work.</div></div></div>

Inbound Call Center Representative 2PM - 8PM (Sioux Falls, SD)

CLASSIC PARTS OF AMERICA

<p><b>Company Information:</b></p><p>Classic Parts of America has been in business over 40 years, offering the finest in reproduction/replacement parts for Chevy and GMC pickup trucks from 1934-2018, as well as First Generation Camaro parts and Second-Generation Nova/Chevelle Parts!!!</p><p><b>Job Description:</b></p><p>We are seeking a friendly and courteous Customer service agent to join our team. Customer service agents represent our company to customers by phone, text, chat and e-mail. We are offering full-time positions with the ability to earn overtime hours. Our phone hours are 9:00am -5:00pm Monday - Friday, and every other Saturday from 9:00am - Noon. Starting Pay is now $16.00 per hour.</p><p><b>Job Duties:</b></p><p>Customer service agents are required to take incoming calls, web-chats and answer e-mails from customers for:</p><p>&middot; Placing orders</p><p>&middot; Returns</p><p>&middot; Order Status</p><p>&middot; Part inquiries</p><p>&middot; and more</p><p><b>Job Qualifications:</b></p><p>&middot; Professional and pleasant attitude offering quality customer service.</p><p>&middot; The ability to use a computer and learn our Order managing software.</p><p>&middot; Proficiency with Microsoft word and excel.</p><p>&middot; Excellent typing and 10-key skills.</p><p>&middot; Ability to multitask in a fast-paced call center environment.</p><p>&middot; Problem solving skills.</p><p>&middot; <b>Must have reliable transportation. </b></p><p><b>Job Perks:</b></p><p>&middot; Partial insurance premium paid by employer!</p><p>&middot; Up to 1 hour allotted for lunch breaks!</p><p>&middot; Optional Dental and vision insurances!</p><p>&middot; 401k available after 1 year!</p><p>&middot; 401 k matching!</p><p>&middot; On-site breakroom, kitchen, and gym!</p><p>&middot; Overtime available!</p><p>&middot; Located in Riverside, just north of the Downtown area!</p><p>Pay: From $16.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Inbound Call Center Representative

School of Science and Technology

<p>We are searching for a polite, professional call center 
representative to work closely with other team members to provide 
outstanding service to our customers by answering questions, handling 
complaints, and troubleshooting problems with our products and services.
 The call center representative may handle a high volume of inbound or 
outbound calls or both and should seek to create a positive experience 
for each caller. They will listen to clients to understand the reason 
for their call, address all questions or complaints, and provide an 
accurate and efficient response.</p><p>To be a successful call center 
representative, you should be customer-focused, detail oriented, and 
efficient. You should be polite, reliable, knowledgeable, and adaptable.</p><h3>Call Center Representative Responsibilities:</h3><ul><li>Answering
 or making calls to clients to learn about and address their needs, 
complaints, or other issues with products or services.</li><li>Responding
 efficiently and accurately to callers, explaining possible solutions, 
and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul><h3>Call Center Representative Requirements:</h3><ul><li>High school diploma or equivalent.</li><li>More education or experience may be preferred.</li><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><li>Understanding of company products, services, and policies.</li><li>Proficiency with computers, especially with CRM software, and strong typing skills.</li><li>Ability to ask prying questions and diffuse tense situations.</li><li>Strong time management and decision making skills.</li><li>Adaptability and accountability.</li><li>Fluency in multiple languages may be desired.</li></ul>

<p><br><strong>Job Overview</strong><br><br><br><br>We are seeking a dedicated and professional <strong>Chat Support Agent</strong> to join our team on a <strong>Full-Time</strong> basis. &nbsp;As a Chat Support Agent, you will be the first point of contact for our community, providing essential support and information to parents, students, and prospective families, and playing a key role in upholding our commitment to excellence.<br><br><br><br><strong>Responsibilities</strong><br><br><br><br>* Respond promptly and professionally to enquiries received through our live chat and other digital communication channels.<br><br>* Provide accurate information regarding admissions, school programmes, events, and general school policies.<br><br>* Assist users with navigating our website and student portals, troubleshooting technical issues where possible.<br><br>* Escalate complex or unresolved issues to the appropriate internal department for further assistance.<br><br>* Maintain detailed and accurate records of all customer interactions and resolutions.<br><br>* Contribute to the development of our support resources, such as FAQs, to empower users.<br><br>* Uphold the professional and caring reputation of SST in every interaction.<br><br>* Identify and report on trends in customer enquiries to help improve our services.<br><br><br><br><strong>Qualifications</strong><br><br><br><br>* Proven experience in a customer service, chat support, or a similar client-facing role.<br><br>* Exceptional written communication skills, with a strong command of grammar and punctuation.<br><br>* Excellent typing speed and the ability to manage multiple conversations simultaneously.<br><br>* Strong problem-solving skills and a patient, empathetic approach to customer support.<br><br>* The ability to work independently and manage your time effectively.<br><br>* Proficiency in using helpdesk software and CRM systems is highly desirable.<br><br>* A genuine interest in the education sector and a commitment to supporting the mission of SST.<br><br><br><br><strong>Compensation</strong><br><br><br><br>* This position offers a competitive hourly wage ranging from <strong>$17 to $47 USD</strong>, commensurate with experience and qualifications.<br>&nbsp;</p>

Call Center Rep

Pasadena Ridge Apartments

<p>We are searching for a polite, professional call center 
representative to work closely with other team members to provide 
outstanding service to our customers by answering questions, handling 
complaints, and troubleshooting problems with our products and services.
 The call center representative may handle a high volume of inbound or 
outbound calls or both and should seek to create a positive experience 
for each caller. They will listen to clients to understand the reason 
for their call, address all questions or complaints, and provide an 
accurate and efficient response.</p><p>To be a successful call center 
representative, you should be customer-focused, detail oriented, and 
efficient. You should be polite, reliable, knowledgeable, and adaptable.</p><h3>Call Center Representative Responsibilities:</h3><ul><li>Answering
 or making calls to clients to learn about and address their needs, 
complaints, or other issues with products or services.</li><li>Responding
 efficiently and accurately to callers, explaining possible solutions, 
and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul><div><h3>Requirements:</h3><ul><li>High school diploma or equivalent.</li><li>More education or experience may be preferred.</li><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><li>Understanding of company products, services, and policies.</li><li>Proficiency with computers, especially with CRM software, and strong typing skills.</li><li>Ability to ask prying questions and diffuse tense situations.</li><li>Strong time management and decision making skills.</li></ul><br /></div>

Call Center Representative

Landings Credit Union

<div><p>We&rsquo;re seeking for an energetic, people-first <b>Call Center Representative</b> to join our team! If you enjoy helping others, solving problems, and making someone&rsquo;s day a little easier, this could be the perfect fit for you. Every call is an opportunity to create a positive experience for our members while working alongside a supportive team that values collaboration, growth, and great service.</p><p>
</p><p>As a full-time, in-office team member, you&rsquo;ll connect with members by phone, answer questions, provide solutions, and help deliver the outstanding service our members count on every day.</p><ul><li><b>
What You'll Do:</b></li></ul><ul><li>
Be the friendly voice our members can rely on by handling inbound and outbound calls
</li><li>Help resolve questions and concerns with professionalism, empathy, and efficiency
</li><li>Update and maintain accurate member information in internal systems
</li><li>Identify member needs and provide helpful solutions and guidance
</li><li>Work closely with teammates to improve processes and create exceptional member experiences
</li><li>Use bilingual or multilingual skills, if applicable, to better support our diverse membership</li><li>
What We're Looking For:</li></ul><ul><li>
Previous call center or customer service experience preferred</li><li>
Strong communication and people skills</li><li>
Proficient with computers including Microsoft Office, data entry and multitasking</li><li>
Outbound calling experience is a plus</li><li>
Positive attitude with the ability to work both independently and as part of a team</li><li>
Someone who enjoys helping people and thrives in a team-oriented environment</li><li>
Schedule:</li></ul><ul><li>
Full-time, in-office position</li><li>
Monday through Friday</li><li>
8-hour shifts (start times may vary)
</li><li>No weekends or holidays &mdash; enjoy your evenings and weekends off!</li><li>
Benefits &amp; Perks:</li></ul><ul><li>
401(k)
</li><li>Medical, dental, and vision insurance
</li><li>Paid time off</li><li>
Paid sick time</li><li>
Paid Holidays</li><li>
On-the-job training and growth opportunities</li></ul><p><b>
If you&rsquo;re ready to bring your customer service skills, positive energy, and passion for helping people to a team that appreciates what you do, we&rsquo;d love to hear from you. Apply today and start making a difference one call at a time!</b></p></div>

Search 5580+ Outbound call center representative jobs near you this August. New roles added regularly across leading industries. Apply today.

5580 outbound call center representative jobs Near Me

Healthcare Call Center Representative - Remote Texas

Referral Coordinator- Outbound

Inbound Call Center Representative 2PM - 8PM (Sioux Falls, SD)

Inbound Call Center Representative

Call Center Rep

Call Center Representative

Call Center Representative