outbound supervisor

WebstaurantStore

<div><h2 class="jobSectionHeader">Job Summary</h2>
The Outbound Operations Manager oversees all outbound operations across all shifts, including order picking, consolidation, packing, and loading for both ground shipping and common carrier shipments. Reporting directly to the Distribution Center General Manager (DCGM), this role is responsible for ensuring compliance with safety, quality, and operational standards while driving continuous improvement and strategic initiatives. The Outbound Operations Manager implements and monitors operational changes, fosters a culture of accountability and empowerment, and develops problem-solving capabilities across the team. This role partners with leadership across the facility to optimize processes, enhance productivity, and promote a high-performance, collaborative work environment.<h2 class="jobSectionHeader">
Responsibilities</h2><h3 class="jobSectionHeader">
Operational</h3><ul><li>
Oversee all outbound operations across all shifts, including order picking, consolidation, packing, and loading for both ground shipping and common carrier shipments.</li><li>
Ensure compliance with all safety, quality, and operational standards, including regulatory requirements, SOPs, and company policies.</li><li>
Implement, monitor, and continuously improve operational processes and strategic initiatives to drive efficiency, accuracy, and productivity.</li><li>
Analyze operational metrics, identify trends, and develop solutions to optimize performance across shifts and departments.</li><li>
Lead change management initiatives, ensuring smooth adoption of new processes, systems, or technology within the outbound operations team.</li><li>
Coordinate with other departments, including inbound, inventory control, and transportation, to resolve operational challenges and optimize end-to-end workflow.</li></ul><h3 class="jobSectionHeader">
People</h3><ul><li>
Develop, mentor, and coach team members and leadership across all shifts to build strong operational capabilities and a high-performance culture.</li><li>
Promote employee engagement, empowerment, and problem-solving at all levels of the outbound team.</li><li>
Oversee performance management, including evaluations, feedback, and development plans, ensuring accountability and growth across the team.</li><li>
Foster a safe, inclusive, and compliant work environment, engaging regularly with employees to address concerns and reinforce expectations.</li></ul><h3 class="jobSectionHeader">
Leadership</h3><ul><li>
Serve as the senior leader for all outbound operations, reporting directly to the Distribution Center General Manager (DCGM).</li><li>
Partner with facility leadership to establish and achieve operational goals.</li><li>
Model company values and operational excellence, holding peers, managers, and employees accountable for performance and compliance.</li><li>
Drive a culture of continuous improvement, accountability, and collaboration across the outbound team and broader facility.</li><li>
Lead cross-functional initiatives and strategic projects that impact multiple shifts or departments, ensuring alignment with overall business objectives.</li></ul><h2 class="jobSectionHeader">
Physical Requirements</h2><ul><li>
Work is performed while standing and/or walking, up to and including 12 hours/day.</li><li>
Requires the ability to communicate effectively using speech, vision, and hearing.</li><li>
Requires the regular use of hands for simple grasping and fine manipulations.</li><li>
Requires regular bending, squatting, crawling, climbing, and reaching.</li><li>
Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.</li></ul><h2 class="jobSectionHeader">
Experience</h2><ul><li>
2-3 years of relevant warehouse experience is desired.</li><li>
Previous management experience is required.</li></ul><h2 class="jobSectionHeader">
Education</h2>
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.<h2 class="jobSectionHeader">
Desired Traits &amp; Skills</h2><ul><li>
Proficiency in MS Office is required (Outlook, Word, Excel, PowerPoint).</li><li>
Strong analytical and problem-solving skills.</li><li>
Strong verbal and written communication skills; ability to concisely explain technical and complex concepts.</li><li>
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.</li><li>
Ability to quickly adapt as business needs change.</li><li>
Ability to address difficult situations with diplomacy and emotional intelligence.</li><li>
Customer service oriented attitude with a demonstrated desire to exceed expectations.</li><li>
Ability to work off-shift as required to respond to urgent needs.</li></ul><h2 class="jobSectionHeader">
Company Overview</h2>
The foodservice professional&rsquo;s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.<h2 class="jobSectionHeader">
Benefits</h2><ul><li>
Medical</li><li>
Vision</li><li>
Dental</li><li>
PTO</li><li>
Paid Maternity Leave</li><li>
Paid Parental Leave</li><li>
Life Insurance</li><li>
Disability</li><li>
Dependent Care FSA</li><li>
401(k) matching</li><li>
Employee Assistance Program</li><li>
Wellness Incentives</li><li>
Company Discounts</li><li>
AT&amp;T &amp; Verizon Discount</li><li>
Bonus Opportunities</li><li>
Accident Insurance</li><li>
Critical Illness Insurance</li><li>
Adoption Assistance</li></ul><h3 class="jobSectionHeader">
Available at HQ Locations Only</h3><ul><li>
On-Site Fitness Centers</li><li>
Dog-friendly Offices</li></ul></div>

Outbound Operations Manager

Confiz

<div>We&rsquo;re hiring an Assistant Manager &ndash; Outbound Marketing &amp; Sales Development with 5+ years of experience to lead and scale our outbound efforts.This role blends strategic thinking with hands-on execution to build high-converting outbound campaigns, qualify leads, and fuel pipeline growth.
Responsibilities:
<ul><li>Plan and execute outbound campaigns via email, LinkedIn, and other Outbound Channels to drive top-of-funnel pipeline</li>
<li>Identify and research high-potential accounts and decision-makers aligned with our ideal customer profile</li>
<li>Qualify leads using BANT criteria and conduct structured discovery to assess fit and intent</li>
<li>Personalize outreach and nurture sequences to convert cold leads into engaged prospects</li>
<li>Maintain clean and updated CRM records with lead activity, status, and next steps</li>
<li>Collaborate with the sales team to ensure smooth handover of qualified leads and meeting setup</li>
<li>Run A/B tests on messaging, subject lines, and cadences to optimize conversion rates</li>
<li>Align with marketing on campaign goals, content strategy, and feedback loops</li>
<li>Monitor and report KPIs such as contact rate, meeting booked rate, and lead quality</li>
<li>Share market intelligence, competitor insights, and customer pain points to inform GTM strategy</li>
</ul>
Requirements:
<ul><li>Bachelor's degree in marketing, Business, or related field.</li>
<li>5&ndash;7 years of experience in outbound sales, SDR, or B2B demand generation roles</li>
<li>Proven track record of building outbound pipelines and qualifying leads at scale</li>
<li>Strong command over outbound tools (HubSpot, Salesforce, Apollo, LinkedIn Sales Navigator, etc.)</li>
<li>Excellent communication, writing, and objection-handling skills</li>
<li>Strategic mindset with a bias for action and a data-driven approach</li>
<li>Experience working closely with both marketing and sales teams in a fast-paced environment</li>
</ul>
We have an amazing team of 700+ individuals working on highly innovative enterprise projects &amp; products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.
What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM), ISO 14001:2015 (EMS), ISO 45001:2018 (OHSMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
To know more about Confiz Limited, visit: https://www.linkedin.com/company/confiz-pakistan/</div>

Assistant Manager Outbound

Rotana Hotel Management Corporation PJSC

<div>
 
 Job Description
 
 
 
 We&rsquo;re currently seeking for passionate and dynamic guest focused Food and Beverage professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.
 
 
 As a Colleague Outlet Supervisor you are responsible to supervise and coordinate all aspects with regard to the smooth functioning and operation of the Colleague Dining Outlet, monitoring the menu and food quality, liaising with the catering provider, submitting feedback and suggesting for improvement. Your role is to ensure that cleaning and hygiene standards are adhered to and will include key responsibilities such as-
 
 
 <ul>
 <li>
 Organize, plan and control the day-to-day operations of the Colleague Dining Outlet
 </li>
 <li>
 Maintain HACCP cleanliness and hygiene standards
 </li>
 <li>
 Check-up of food quality, presentation and set-up of buffet and salad bar on every meals
 </li>
 <li>
 Note colleagues food complaints and suggestions to be attended to and resolve to report to the Human Resources and Food &amp; Beverage Department
 </li>
 <li>
 Assist in the planning of menus and organize the duty roaster
 </li>
 <li>
 Suggest measures to minimize operational cost while carrying out monthly inventories of stores, equipments, etc
 </li>
 <li>
 Maintain and prepare food store requisition for Colleague Dining Outlet
 </li>
 <li>
 Be responsible for timely meal service as per timings outlined for Colleague Dining Outlet
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in the hospitality field with experiences in a similar role. You must also have fluency in both written and spoken English and previous experience in minor leadership and supervisory roles are a definite plus.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be service oriented and an extremely proactive and &lsquo;switched on&rsquo; personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
</div>

Colleague Outlet Supervisor

AWT Investmens

Job SummaryThe CSR Executive will be responsible for handling both inbound and outbound calls, ensuring efficient customer service, and achieving Customer services and campaign goals. Inbound calls will involve addressing customer queries, providing product information, and resolving issues, while outbound calls will be targeted at running promotional campaigns, surveys, or marketing offers and call back confirmations. This individual will provide high-quality support and communication to customers, demonstrating professionalism and a proactive approach to service delivery.Inbound Call Handling:<ul><li>Respond to customer inquiries regarding products, services, transaction status, and account related issues in a timely and professional manner.</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints or issues by providing solutions, continuous follow ups to ensure resolution.</li><li>Update customer records and document details of calls using the customer relationship management (CRM) system.</li><li>Address inquiries, service interruptions, and product-related concerns, ensuring all queries are handled efficiently.</li><li>Handle escalations when necessary, ensuring prompt resolution or referral to a supervisor.</li></ul>Outbound Call Campaigns:<ul><li>Conduct outbound calls for ongoing campaigns, promotions, and surveys with an emphasis on achieving set targets.</li><li>Engage customers through effective communication to promote products, services, or special offers.</li><li>Track and follow-up on leads or prospects generated through outbound calls.</li><li>Record and maintain call activity data accurately to provide feedback and improve the campaign process.</li><li>Achieve daily, weekly, and monthly targets for call volumes, sales, and customer satisfaction.</li></ul>Education:Bachelors in Business Administration/Financial Accounting/ or equivalent.ExperienceProven experience in a call center or customer service role (preferred).Job Types: Full-time, FresherPay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

CSR Executive

Horyzon Zero Service

Job description:About the Role: We are looking for an energetic and confident Up Sales Officer to be the first point of contact with potential customers and dealers. Your primary responsibility will be to make outbound calls, engage prospects, and, if they show interest, connect them to the supervisor or the relevant team member for further discussion.Key Responsibilities:<ul><li>Make outbound sales calls to potential customers and dealers from provided leads.</li><li>Introduce the company&rsquo;s services in a professional and engaging manner.</li><li>Identify interested customers and seamlessly transfer calls to the supervisor or concerned department.</li><li>Maintain accurate call records and update lead status in the system.</li><li>Ensure positive and professional communication at all times.</li><li>Meet daily and weekly call activity targets.</li></ul>Requirements:<ul><li>Good English communication skills (verbal is a must).</li><li>Basic sales and customer handling skills.</li><li>Confident and clear telephone voice.</li><li>Prior telesales or call center experience preferred but not mandatory.</li><li>Ability to work in a fast-paced environment.</li><li>Undergraduates, university students, and A-level graduates are encouraged to apply.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Incentives based on performance.</li><li>Professional and growth-oriented work environment.</li></ul>Timings: Monday&ndash;Friday, 5:30 PM &ndash; 2:00 AM | Saturday, 5:30 PM &ndash; 10:00 PM Location: Horyzon Zero Services, Shahrah-e-Faisal (Near Baloch Flyover), KarachiIf you are ready to join a growing team and contribute to a dynamic work environment, we encourage you to apply today!Job Types: Full-time, FresherJob Type: Full-timeWork Location: In person

Up sell Officer

MR DIY Türkiye

<div>
 
 
 About Us:
 
 At MR.DIY, we believe in practical solutions, teamwork, and getting things done. As one of the fastest-growing retail brands, we&rsquo;re building a warehouse network that keeps pace with our ambition. We're looking for someone who thrives in a fast-moving environment and enjoys making operations better, every day.
 
 
 
 
 
 
 Your Role:
 
 As our Inbound Operations Supervisor, you will directly manage the receiving, sorting, and put-away processes within the warehouse. You&rsquo;ll act as the key connection point between the inbound floor and our central import and local procurement teams. This role is fully field-based and requires strong leadership on the ground.
 
 
 
 
 
 
 What You'll Do:
 
 
 <ul>
 <li>
 Oversee the entire inbound workflow, including physical receipt of goods, product sorting, and systematic put-away
 </li>
 <li>
 Supervise daily operations of a large inbound team through operation field responsibles
 </li>
 <li>
 Set daily priorities, assign tasks clearly, and ensure execution is aligned with operational standards
 </li>
 <li>
 Actively monitor team performance and maintain a structured follow-up process to improve task completion and timing
 </li>
 <li>
 Track key metrics such as receiving accuracy, put-away speed, space utilization, and inbound flow efficiency
 </li>
 <li>
 Work closely with both import and local purchasing teams to coordinate inbound schedules and priorities
 </li>
 <li>
 Perform root cause analysis on recurring operational issues and implement corrective actions to prevent delays or quality problems
 </li>
 </ul>
 
 
 
 
 
 What We're Looking For:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Economics, Supply Chain Management, or a similar field.
 </li>
 <li>
 3+ years of hands-on experience in warehouse operations, specifically in inbound logistics
 </li>
 <li>
 Proven ability to lead and organize large operational teams in a fast paced warehouse environment.
 </li>
 <li>
 Experienced in assigning workloads, managing shift structures, and improving team performance
 </li>
 <li>
 Strong understanding of WMS and ERP systems; able to extract and interpret data for reporting
 </li>
 <li>
 Comfortable working in a high-volume, time-sensitive environment with tight operational targets
 </li>
 <li>
 Strong verbal and written communication skills in English
 </li>
 <li>
 Able to coordinate daily with multiple departments and maintain clear and solution-focused dialogue
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Come Join Us!
 
 At Mr. DIY, we're seeking an innovative and solution-oriented professional ready to help shape the future of our logistics operations. If you have these qualifications and are excited to be part of a busy and growing international organization, please apply!
 
</div>

Inbound Operations Supervisor

Americana Foods

<div>
 
 Job Details
 
 
 
 
 Job Title:
 
 Logistics Supervisor
 
 
 
 Report to:
 
 Last Mile Delivery Manager
 
 
 
 Sector:
 
 Logistics &amp; Distribution
 
 
 
 Business Unit:
 
 Frozen Solutions
 
 
 
 Job Purpose:
 
 Manage day to day presales deliveries
 
 
 
 Job Dimensions
 
 
 
 
 Number of staff supervised:
 
 20 minimum
 
 
 
 Key Accountabilities
 
 
 
 
 Strategic
 
 
 
 <ul>
 <li>
 Oversee logistics outbound operations and ensure efficient supply chain processes.
 </li>
 <li>
 Develop and implement logistics strategies to optimize efficiency and reduce costs.
 </li>
 <li>
 Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
 </li>
 <li>
 Implement and maintain safety protocols and procedures.
 
 
 </li>
 </ul>
 
 Operational
 
 
 
 <ul>
 <li>
 Schedule Shipments and Deliveries, the main responsibility of a Logistics Supervisor is to oversee the transportation of products from one location to another.
 </li>
 <li>
 Maintain Warehouse Inventory, a Logistics Supervisor will study client or customer needs and manage inventory based on these needs. This often includes analyzing product orders to research the need for keeping certain items in stock.
 </li>
 <li>
 Understanding planning, shipping, warehouse management and inventory systems.
 </li>
 <li>
 Managing daily routes/schedules of shipments and deliveries.
 </li>
 <li>
 Tracking the progress of shipments.
 </li>
 <li>
 Understand 3PL/2PL deliveries.
 </li>
 <li>
 Route Planning and outbound deliveries.
 </li>
 <li>
 Responsible for accurate and timely pulling and shipping of MOs for production by coordinating with Material Handling to ensure that each line has the appropriate type and number of components to run and changeover efficiently and effectively.
 
 
 </li>
 </ul>
 
 People
 
 
 
 <ul>
 <li>
 Coordinate and ensure proper loading and unloading of all trucks.
 </li>
 <li>
 Ability to manage people of drivers, helpers.
 </li>
 <li>
 Ability to coordinate with warehouses, finance, and sales.
 
 
 </li>
 </ul>
 
 Communication &amp; Working Relationship
 
 
 
 
 Internal Communication:
 
 Category Heads, Geography Heads, Innovation, Last Mile Delivery Manager, Distribution Manager.
 
 
 
 Qualifications, Experience &amp; Skills
 
 
 
 
 Academic and professional qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration or Industrial Engineering from a reputed University; specialization in Finance, Operations, Marketing and Sales Management would be preferred.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 5+ years of experience preferably in consumer products / packaged goods sector.
 
 
 </li>
 </ul>
 
 Performance Measures
 
 
 
 <ul>
 <li>
 Bottom-line: % Adherence to spend budget.
 </li>
 <li>
 Execution Excellence: Project performance index (measures adherence to delivery timelines and costs + benefits realized + adoption).
 </li>
 <li>
 Human Capital: Employee Engagement Score.
 </li>
 <li>
 Operational Performance: OTIF.
 </li>
 <li>
 Operational Performance: Transportation Efficiency.
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Distribution
 </li>
 <li>
 Effective Communication and Teamwork
 </li>
 <li>
 Accountability and Ownership
 </li>
 <li>
 Creativity and Innovation
 </li>
 <li>
 Driving Results and Continuous Improvement
 </li>
 <li>
 Critical Thinking and Problem Solving
 </li>
 <li>
 Empowerment and Delegation
 </li>
 <li>
 Decision Making and Judgement
 </li>
 <li>
 Strategic and Forward Thinking
 
 
 </li>
 </ul>
 
 Behavioral Attributes
 
 
 
 <ul>
 <li>
 Analytical Thinking
 </li>
 <li>
 Resilience
 </li>
 <li>
 Accountability
 </li>
 <li>
 Attention to Detail
 </li>
 <li>
 Innovative Thinking
 </li>
 <li>
 Stress Management
 </li>
 <li>
 Visionary Perspective
 </li>
 <li>
 Developing People
 </li>
 <li>
 Change Agent
 </li>
 <li>
 Entrepreneurial Mindset
 </li>
 <li>
 Influence
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Business Strategy Understanding
 </li>
 <li>
 Business Planning
 </li>
 <li>
 Product Mix
 </li>
 <li>
 Knowledge of Industry
 </li>
 <li>
 Business Value Chain Analysis
 </li>
 <li>
 Knowledge of Analytics Tools
 </li>
 </ul>
</div>

Logistics Supervisor

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