outbound supervisor

NAMI Chicago

<div>
 
 Description
 
 
 
 
 Type:
 
 Full-Time
 
 
 
 Reports
 
 
 to:
 
 988 Training Manager/Crisis &amp; Support Operations
 
 
 
 Office Location:
 
 224 W. Hill St., Suite 410, Chicago IL; this is a remote position due to being weekends and evenings; this is not a work from anywhere role. You must maintain a private, confidential workspace in your home within the Chicago area and be able to attend in-person trainings and meetings at our Chicago office or other designated location as requested. Subject to change with notice.
 
 
 
 Schedule:
 
 Monday &ndash; Friday 11 am to 7 pm. This is a fully remote position, but this is subject to change with notice. The training and onboarding schedule may differ from the regular work schedule.
 
 
 
 Background
 
 
 
 
 The mission of the National Alliance on Mental Illness (NAMI) Chicago is to provide hope and improve the quality of life for those whose lives are affected by mental illness.
 
 
 NAMI Chicago
 
 
 seeks
 
 
 to fill gaps in Chicago's mental health system, with an intentional emphasis on serving underrepresented populations and
 
 
 breaking down
 
 
 barriers to care.
 
 
 
 
 General Job Description
 
 
 
 The 988/Helpline Outbound Supervisor supports NAMI Chicago&rsquo;s mission by directly supervising 988/HL Outbound shifts and the specialists who are supporting individuals. The NAMI Chicago Helpline and 988 Lifeline Crisis Center Outbound Program provides follow-up crisis intervention, emotional support, information, and resource referrals to people living with mental health conditions, their family members and caregivers, mental health providers, and the public following an initial contact with either call center. The 988/HL Outbound Supervisor provides oversight and live coaching to the specialists. In addition, the Supervisor provides support, assistance, and resources to individuals contacting 988 or the Helpline through phone call, text message, chat, and email as needed. This work centers on listening, supporting everyone&rsquo;s needs and advocating on their behalf as necessary. This role requires strong communication skills, emotional intelligence, and the ability to remain composed under pressure while multitasking across various platforms and tasks.
 
 
 
 Essential Functions &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Shift Supervision: Supervise and support, provide oversight, guidance, and immediate direction to a team of specialists that, in-turn, provide support, information and referrals to contacts who consented for follow-up. Assist in live coaching in-the-moment, problem-solving and navigating issues as they arise during follow-up contact, including crisis contacts, in accordance with policies and procedures. Maintain consistent and effective communication throughout the shift with other supervisors and management. Respond promptly to requests for guidance and support.
 </li>
 <li>
 Supervision &amp; Leadership: Provide regular clinical and administrative supervision to the 988/HL Outbound Specialists to promote continual growth and improvement. Proactively identify and address program needs to ensure effective service delivery. Foster a collaborative, trauma-informed team culture aligned with NAMI Chicago&rsquo;s values and the vision for the Outbound Program. Actively participate in meetings, trainings, and coaching sessions to support team cohesion and service excellence.
 </li>
 <li>
 Quality Improvement: Quality assurance includes documentation review, and live and recorded conversation monitoring. Ensure the compliance to policy and workflows by Outbound Specialists. Provide feedback and clinical consultation support quality improvement and compliance to enhance service delivery and team performance.
 </li>
 <li>
 Training &amp; Development: Participate in ongoing training and professional development to remain current with best practices. Identify team and individual specialist training needs and retraining needs; collaborate with Crisis &amp; Support Operations management to implement effective learning strategies. Support onboarding and continued training for new staff and interns as directed by management.
 </li>
 <li>
 Wellness: Actively engage in your wellness and communicate support needs as appropriate. Support specialists in understanding and accessing wellness supports. Adhere to the organization&rsquo;s wellness policies.
 </li>
 <li>
 Other Duties: Perform other duties as assigned
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Education and Experience
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in a social service field; Qualified Mental Health Professional (QMHP) consistent with the Illinois Administrative code.
 </li>
 <li>
 At least 1 year of experience providing training, lead work, and/or people management.
 </li>
 <li>
 At least 2-3 years of relevant experience providing social service support through telephonic outreach, crisis, and/or case management
 </li>
 <li>
 At least 2 years of experience working with vulnerable populations
 </li>
 <li>
 Computer Skills: proficiency with Microsoft Outlook, Teams, Word, Excel, and PowerPoint, proficiency with Adobe Acrobat, Google Chrome, Windows operating systems, and other software routinely used by NAMI Chicago.
 
 
 </li>
 </ul>
 
 Essential Knowledge, Skills And Abilities
 
 
 
 <ul>
 <li>
 Experience with and able to demonstrate ability to serve anyone in the greater Cook County area who contacts NAMI Chicago call centers. The NAMI Chicago call centers are a no-barriers access points to support, education and referrals for individuals and families living with mental health challenges, mental illnesses or other emotional stressors. This is especially true for our underrepresented and vulnerable populations, including social and racial/ethnic minorities, youth and young adults, and those with severe mental illness.
 </li>
 <li>
 Ability to make real-time rapid assessments of individuals during follow-up contact, as well as Outbound Specialist&rsquo;s needs, dexterity in judgement and navigation of a situation, recognition of appropriate utilization of leadership support and self-regulation of response to situations.
 </li>
 <li>
 Excellent verbal and written communication skills, with the ability to effectively communicate with team members, those in crisis, their families, caregivers, and community stakeholders.?
 </li>
 <li>
 Exhibits sensitivity and empathy regarding human service issues and projects a non-judgmental attitude towards those requiring assistance.
 </li>
 <li>
 Ability to maintain confidentiality of sensitive information and show professionalism, reliability, and responsibility.
 </li>
 <li>
 Familiar with community resources and how to work with law enforcement and other community organizations (i.e., hospitals, outpatient clinics, etc.).
 </li>
 <li>
 Utilizes a growth mindset in supervisory tasks and connections with the team.
 
 
 </li>
 </ul>
 
 Welcome Qualifications
 
 
 
 <ul>
 <li>
 Previous experience at a social service warmline or hotline
 </li>
 <li>
 Bilingual in Spanish and English
 </li>
 <li>
 Certification in crisis interaction or suicide prevention
 </li>
 <li>
 Current ASIST or SafeTALK certification
 
 
 </li>
 </ul>
 
 Available Benefits
 
 
 
 <ul>
 <li>
 Company sponsored wellness activities.
 </li>
 <li>
 Medical, Dental and Vision benefits.
 </li>
 <li>
 Company sponsored Life and AD&amp;D Insurance and Long-Term Disability.
 </li>
 <li>
 401k Retirement plan.
 </li>
 <li>
 Critical llness Insurance, Hospital Indemnity, Accident Insurance, Short Term Disability Coverage.
 </li>
 <li>
 Generous PTO.
 
 
 </li>
 </ul>
 
 NAMI Chicago is an inclusive employer, we welcome
 
 
 and
 
 
 encourage BIPOC, LGBTQ+, Veterans, Differently Abled, Returning Citizens and All Who Are Dedicated to Mental Health to Apply.
 
 
 
 
 Salary Range: $57,000 - $60,000
 
</div>

988/Helpline Outbound Supervisor

<div>Description:

Type: Full-Time
Reports to: 988 Training Manager/Crisis &amp; Support Operations
Office Location: 224 W. Hill St., Suite 410, Chicago IL; this is a remote position due to being weekends and evenings; this is not a work from anywhere role. You must maintain a private, confidential workspace in your home within the Chicago area and be able to attend in-person trainings and meetings at our Chicago office or other designated location as requested. Subject to change with notice.
Schedule: Monday &ndash; Friday 11 am to 7 pm. This is a fully remote position, but this is subject to change with notice. The training and onboarding schedule may differ from the regular work schedule.
Background:
The mission of the National Alliance on Mental Illness (NAMI) Chicago is to provide hope and improve the quality of life for those whose lives are affected by mental illness. NAMI Chicago seeks to fill gaps in Chicago's mental health system, with an intentional emphasis on serving underrepresented populations and breaking down barriers to care.
General Job Description:
The 988/Helpline Outbound Supervisor supports NAMI Chicago&rsquo;s mission by directly supervising 988/HL Outbound shifts and the specialists who are supporting individuals. The NAMI Chicago Helpline and 988 Lifeline Crisis Center Outbound Program provides follow-up crisis intervention, emotional support, information, and resource referrals to people living with mental health conditions, their family members and caregivers, mental health providers, and the public following an initial contact with either call center. The 988/HL Outbound Supervisor provides oversight and live coaching to the specialists. In addition, the Supervisor provides support, assistance, and resources to individuals contacting 988 or the Helpline through phone call, text message, chat, and email as needed. This work centers on listening, supporting everyone&rsquo;s needs and advocating on their behalf as necessary. This role requires strong communication skills, emotional intelligence, and the ability to remain composed under pressure while multitasking across various platforms and tasks.
Essential Functions &amp; Responsibilities:<ul><li>
Shift Supervision: Supervise and support, provide oversight, guidance, and immediate direction to a team of specialists that, in-turn, provide support, information and referrals to contacts who consented for follow-up. Assist in live coaching in-the-moment, problem-solving and navigating issues as they arise during follow-up contact, including crisis contacts, in accordance with policies and procedures. Maintain consistent and effective communication throughout the shift with other supervisors and management. Respond promptly to requests for guidance and support.</li><li>
Supervision &amp; Leadership: Provide regular clinical and administrative supervision to the 988/HL Outbound Specialists to promote continual growth and improvement. Proactively identify and address program needs to ensure effective service delivery. Foster a collaborative, trauma-informed team culture aligned with NAMI Chicago&rsquo;s values and the vision for the Outbound Program. Actively participate in meetings, trainings, and coaching sessions to support team cohesion and service excellence.</li><li>
Quality Improvement: Quality assurance includes documentation review, and live and recorded conversation monitoring. Ensure the compliance to policy and workflows by Outbound Specialists. Provide feedback and clinical consultation support quality improvement and compliance to enhance service delivery and team performance.
</li><li>Training &amp; Development: Participate in ongoing training and professional development to remain current with best practices. Identify team and individual specialist training needs and retraining needs; collaborate with Crisis &amp; Support Operations management to implement effective learning strategies. Support onboarding and continued training for new staff and interns as directed by management.</li><li>
Wellness: Actively engage in your wellness and communicate support needs as appropriate. Support specialists in understanding and accessing wellness supports. Adhere to the organization&rsquo;s wellness policies.</li><li>
Other Duties: Perform other duties as assigned
</li></ul>Requirements:

Education and Experience<ul><li>
Master&rsquo;s degree in a social service field; Qualified Mental Health Professional (QMHP) consistent with the Illinois Administrative code.</li><li>
At least 1 year of experience providing training, lead work, and/or people management.</li><li>
At least 2-3 years of relevant experience providing social service support through telephonic outreach, crisis, and/or case management</li><li>
At least 2 years of experience working with vulnerable populations</li><li>
Computer Skills: proficiency with Microsoft Outlook, Teams, Word, Excel, and PowerPoint, proficiency with Adobe Acrobat, Google Chrome, Windows operating systems, and other software routinely used by NAMI Chicago.</li></ul>
Essential Knowledge, Skills and Abilities:<ul><li>
Experience with and able to demonstrate ability to serve anyone in the greater Cook County area who contacts NAMI Chicago call centers. The NAMI Chicago call centers are a no-barriers access points to support, education and referrals for individuals and families living with mental health challenges, mental illnesses or other emotional stressors. This is especially true for our underrepresented and vulnerable populations, including social and racial/ethnic minorities, youth and young adults, and those with severe mental illness.</li><li>
Ability to make real-time rapid assessments of individuals during follow-up contact, as well as Outbound Specialist&rsquo;s needs, dexterity in judgement and navigation of a situation, recognition of appropriate utilization of leadership support and self-regulation of response to situations.
</li><li>Excellent verbal and written communication skills, with the ability to effectively communicate with team members, those in crisis, their families, caregivers, and community stakeholders.?</li><li>
Exhibits sensitivity and empathy regarding human service issues and projects a non-judgmental attitude towards those requiring assistance.</li><li>
Ability to maintain confidentiality of sensitive information and show professionalism, reliability, and responsibility.</li><li>
Familiar with community resources and how to work with law enforcement and other community organizations (i.e., hospitals, outpatient clinics, etc.).</li><li>
Utilizes a growth mindset in supervisory tasks and connections with the team.</li></ul>
Welcome Qualifications:<ul><li>
Previous experience at a social service warmline or hotline</li><li>
Bilingual in Spanish and English</li><li>
Certification in crisis interaction or suicide prevention</li><li>
Current ASIST or SafeTALK certification</li></ul>
Available Benefits:<ul><li>
Company sponsored wellness activities.</li><li>
Medical, Dental and Vision benefits.</li><li>
Company sponsored Life and AD&amp;D Insurance and Long-Term Disability.</li><li>
401k Retirement plan.</li><li>
Critical llness Insurance, Hospital Indemnity, Accident Insurance, Short Term Disability Coverage.</li><li>
Generous PTO.</li></ul>
NAMI Chicago is an inclusive employer, we welcome and encourage BIPOC, LGBTQ+, Veterans, Differently Abled, Returning Citizens and All Who Are Dedicated to Mental Health to Apply.
Salary Range: $57,000 - $60,000</div>

Tax Airfreight, Inc.

Responsibilities: - Oversee the daily outbound operations of the cross dock area - Coordinate and supervise the activities of dock workers - Ensure efficient loading and unloading of trucks and trailers - Maintain a safe and clean work environment- Dispatching responsibilitiesSkills: - Strong leadership and supervisory skills - Excellent communication and interpersonal skills - Proficient in cross dock operations - Ability to operate a forklift and other warehouse equipment safely - Detail-oriented with strong organizational skillsWe offer competitive pay, benefits, and opportunities for career growth. If you have experience in LTL operations and are looking for a challenging role, we encourage you to apply.Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization.Job Type: Full-timePay: $60,000.00 - $70,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

LTL Outbound Supervisor/Dispatch

Sysco

<div>JOB SUMMARY
This is an Operations position responsible for supervising the activities associated with night warehouse operations. Responsibilities include, but are not limited to, the supervision of order selection, product replenishment, order loading, ensuring safety and security of the warehouse and providing management and direction to assigned warehouse staff.
RESPONSIBILITIES<ul><li>
Supervises the daily work and safety of employees engaged in order selection, product replenishment, order loading, including all warehouse functions, selectors, loaders and night forklift operators.</li><li>
Manages labor hours and consumable supplies within budget.</li><li>
Prepares work schedules including extra work days and shifts as needed.</li><li>
Administers the proper utilization of Company assets in support of the warehouse.</li><li>
Coordinates required repairs with proper departments as necessary.</li><li>
Review night warehouse functions and various warehouse productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of changes within night warehouse.</li><li>
Conducts shipping and loading audit daily ensuring all required documentation is accurately completed (including HAACP, food safety, and catch-weight documentation) and that material is handled and stored correctly with a minimum potential for loss.</li><li>
Assist with monitoring sanitation and facility/racking damage to ensure a safe and clean warehouse.</li><li>
Aid with the training of new associates, including cross-training of existing associates.</li><li>
Preserves associate relations through regular department or pre-shift meetings.</li><li>
Maintains on-going interaction.</li><li>
Keeps open communication channels with associates by answering questions and explaining policies and procedures.</li><li>
Monitors associate morale.</li><li>
Submit and respond to ideas to improve associate engagement and enablement.</li><li>
Interprets trains and consistently enforces Company policies and procedures.</li><li>
Organizes efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.</li><li>
Makes recommendations for disciplinary action and/or behavior modification where required.</li><li>
Execute management functions of staff selection, development, discipline, performance reviews and/or terminations.</li><li>
Performs the duties of employees supervised and other related duties as needed.</li><li>
Complies with local, state and federal regulatory agencies (i.e. OSHA, AIB, FDA, USDA, etc.)</li></ul>
QUALIFICATIONS
Education
<ul><li>High school diploma or general education degree (GED); or equivalent combination of education and related experience.</li><li>
2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred.</li></ul>
Experience<ul><li>
1-3 years related experience and/or training.</li></ul>
Certificates, Licenses, and Registrations<ul><li>
Obtain a Powered Industrial Equipment Certification from Sysco within 3 months.</li></ul>
Professional Skills<ul><li>
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.</li><li>
Able to write reports, business correspondence, and procedure manuals.</li><li>
Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.</li><li>
Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals.</li><li>
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.</li><li>
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li><li>
Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.</li><li>
Successfully engage and lead individual and team discussions and meetings.</li><li>
Apply all relevant policies in a consistent, timely and objective manner.</li><li>
Capable of working with peers and associates from other departments and shifts proactively and constructively</li><li>
Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.</li><li>
Reports to work promptly and regularly.</li><li>
Works well with others.</li><li>
Display the ability to consistently meet deadlines.</li></ul>
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<ul><li>
Regularly required to talk or hear.</li><li>
Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance.</li><li>
Occasionally required to stoop, kneel, crouch, or crawl.</li><li>
Must frequently lift and/or move up to 100 pounds.</li><li>
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</li></ul>
Working Conditions<ul><li>
Regularly exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts.</li><li>
The employee works non-traditional business hours including evenings, nights, weekends and holidays.</li><li>
May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.).</li><li>
Periodically exposed to high, precarious places.</li><li>
Sometimes exposed to fumes or airborne particles.</li><li>
The noise level in the work environment is usually moderate.</li></ul>
The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>

Outbound Warehouse Supervisor - USBL - US

Omni Tax Help

Omni Tax Help is seeking a high-energy, results-driven Outbound Call Center Supervisor to lead our frontline team of cold call openers. If you thrive in a high-volume environment and know how to optimize a dialer for maximum efficiency, we want to talk to you.As our Supervisor, you aren&rsquo;t just sitting in an office; you are on the floor, motivating your team, tweaking scripts, and ensuring our automated dialer systems are humming at peak performance.Key Responsibilities<ul><li>Daily Team Management: Oversee a dedicated team of cold call openers, ensuring high energy levels and consistent productivity from clock-in to clock-out.</li><li>Performance Coaching: Conduct real-time side-by-sides and &quot;whisper&quot; coaching to improve conversion rates and lead quality.</li><li>Dialer Administration: Manage campaigns, lead lists, and dispositions within an automated dialer system (e.g., Ytel, Five9, VICIdial, etc.) to maximize talk time and minimize idle periods.</li><li>KPI Tracking: Monitor daily metrics (dials, connect rates, transfers, and lead quality) and provide reports to senior management.</li><li>Compliance: Ensure all outbound activity aligns with TCPA regulations and company standards.</li><li>Culture Building: Foster a competitive yet supportive &quot;sales floor&quot; atmosphere where hitting targets is celebrated.</li></ul>What You Bring to the Table<ul><li>Dialer Expertise: Prior experience managing automated dialers. You understand pacing ratios, lead recycling, and how to troubleshoot basic connectivity issues.</li><li>Leadership Experience: At least 2 years in a supervisory role within an outbound, high-volume cold calling environment (Tax Debt or Financial Services experience is a major plus).</li><li>The &quot;Opener&quot; Mindset: You know what it takes to break the ice on a cold call and can teach others how to handle rejection with persistence and professionalism.</li><li>Analytical Skills: You can read dialer reports to identify when a lead list is cooling off and pivot strategy accordingly to maintain high transfer volume.</li></ul>Why Omni Tax Help?<ul><li>Competitive salary plus performance-based bonuses.</li><li>A fast-moving work environment where your impact is felt immediately.</li><li>Opportunity to grow within a leading firm in the tax relief industry.</li></ul>How to ApplyIf you are a dialer pro who knows how to lead a room, click Apply Now and attach your resume. Please include a brief note highlighting which automated dialer systems you have managed in the past.Pay: From $40,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Outbound calling: 2 years (Required)</li></ul>Work Location: In person

Outbound Call Center Supervisor

Cyber Hub Technology

About the Role:We are looking for a proactive and detail-oriented professional to join our Revenue Cycle Management (RCM) team. The role involves communicating with medical insurance companies to verify patient eligibility, benefits, and authorizations while ensuring smooth coordination between internal teams and external stakeholders.Responsibilities<ul><li>Handle inbound and outbound calls with medical insurance companies to verify patient information.</li><li>Communicate with insurance representatives to resolve queries related to eligibility, benefits, and authorizations.</li><li>Perform patient eligibility and benefits verification according to client requirements.</li><li>Coordinate with insurance companies while adhering to organizational information security guidelines.</li><li>Manage call queues and assigned tasks based on priorities set by the Team Leader or Supervisor.</li><li>Maintain accurate documentation and provide daily task updates/sign-off to the Team Leader or Supervisor.</li><li>Ensure high-quality service delivery to both internal teams and external stakeholders.</li><li>Follow company information security and privacy policies in all tasks.</li><li>Safeguard company and client data from unauthorized access, disclosure, or misuse.</li><li>Support additional operational tasks assigned by the Team Leader or Supervisor.</li></ul>Tools / SkillsRequired Skills<ul><li>Strong verbal and written communication skills.</li><li>Excellent interpersonal and customer service skills.</li><li>Good listening and comprehension abilities.</li><li>Strong problem-solving mindset.</li><li>Ability to manage inbound and outbound calls effectively.</li><li>Ability to use positive and professional language while interacting with clients and insurance representatives.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

Sales Executive -- Medical Billing

CareCloud

<div></div><div><div>Department: CONTACT CENTER Experience: 1 YearDeadline: May 30, 2026Location: Rawalpindi, Pakistan</div><div><h4 class="jobSectionHeader">
Job Profile</h4><div>
Job Purpose:
The Insurance Verification Executive is responsible for handling inbound and outbound communication with medical insurance companies to verify patient information, eligibility, benefits, and authorizations. The role ensures accurate and timely verification while maintaining compliance with healthcare regulations and organizational information security standards.
Key Responsibilities:
<ul><li>Handle inbound and outbound calls with medical insurance companies to verify patient information</li>
<li>Communicate with insurance representatives to resolve queries related to eligibility, benefits, and authorizations</li>
<li>Perform patient eligibility and benefits verification as per client requirements</li>
<li>Coordinate with insurance companies while strictly following information security and privacy guidelines</li>
<li>Manage call queues and prioritize tasks as assigned by the Team Leader/Supervisor</li>
<li>Maintain accurate documentation of all interactions and updates in systems</li>
<li>Provide daily task updates and sign-off to the Team Leader/Supervisor</li>
<li>Ensure high-quality service delivery to internal teams and external stakeholders</li>
<li>Follow organizational policies related to data protection and confidentiality</li>
<li>Safeguard company and client information from unauthorized access or misuse</li>
<li>Perform additional operational tasks as assigned by management</li>
</ul>
</div><div><h4 class="jobSectionHeader">Tools / Skills</h4><div>
Required Qualifications:
<ul><li>Bachelor&rsquo;s degree (preferred)</li>
<li>Prior experience in healthcare customer service or insurance verification (preferred but not mandatory)</li>
</ul>
Skills &amp; Competencies:
<ul><li>Strong verbal and written communication skills</li>
<li>Excellent interpersonal and customer service skills</li>
<li>Good listening and comprehension abilities</li>
<li>Strong problem-solving mindset</li>
<li>Ability to manage inbound and outbound calls efficiently</li>
<li>Ability to use professional and positive language in all interactions</li>
<li>Ability to work in a fast-paced, process-driven environment</li>
<li>Attention to detail and accuracy in documentation</li></ul></div></div></div></div>
 <div><h5 class="jobSectionHeader">Additional Information</h5><div><div>
Total Position(s)
2 Positions</div><div>
Gender
Does not matter</div><div>
Minimum Education
Intermediate/A-Level</div><div>
Degree Title
Intermediate/A-Level</div><div>
Shift
Evening</div><div>
Nature of Job
Work From Office</div></div></div>

Client Service Executive

Search 6450+ Outbound supervisor jobs near you this May. New roles added regularly across leading industries. Apply today.

6450 outbound supervisor jobs Near Me

988/Helpline Outbound Supervisor

988/Helpline Outbound Supervisor

LTL Outbound Supervisor/Dispatch

Outbound Warehouse Supervisor - USBL - US

Outbound Call Center Supervisor

Sales Executive -- Medical Billing

Client Service Executive