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operations manager

outlet manager

City Centre Rotana Doha

<div>
 
 Job Description
 
 
 
 We are currently seeking for ambitious, dynamic, self motivated Food &amp; Beverage professionals who assist to organize and direct a team that develops top quality of food &amp; beverage products with prompt, accurate and personalized service.
 
 
 As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
 </li>
 <li>
 Conduct regular training sessions with the assigned team in line with the departmental SOP&rsquo;s
 </li>
 <li>
 Evaluate the performance of the assigned team and initiate internal development and promotions
 </li>
 <li>
 Responsible for the timely set up of the assigned Food &amp; Beverage outlet, according to the meal settings and in line with the opening hours
 </li>
 <li>
 Handle the welcome and seating of arriving guests with the assistance of the Hostess
 </li>
 <li>
 Maintain a professional and friendly relationship with the outlet patrons
 </li>
 <li>
 Establish and update the outlet&rsquo;s database of regular guests
 </li>
 <li>
 Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
 </li>
 <li>
 Be actively involved in the outlets promotional activities
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a hands-on professional with a solid food &amp; beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
</div>

Outlet Manager

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 An Outlet Manager oversees daily operations of a retail or hospitality outlet to ensure smooth functioning, high customer satisfaction, and achievement of business targets.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Operations Management:
 </li>
 <ul>
 <li>
 Manage day-to-day outlet operations, including opening/closing procedures.
 </li>
 <li>
 Monitor inventory levels and ensure timely replenishment.
 </li>
 </ul>
 <li>
 Team Leadership:
 </li>
 <ul>
 <li>
 Supervise and train staff to deliver excellent customer service.
 </li>
 <li>
 Create staff schedules and manage performance evaluations.
 </li>
 </ul>
 <li>
 Customer Service:
 </li>
 <ul>
 <li>
 Address customer concerns promptly and professionally.
 </li>
 <li>
 Maintain a welcoming environment to enhance the customer experience.
 </li>
 </ul>
 <li>
 Sales and Revenue:
 </li>
 <ul>
 <li>
 Drive sales to meet or exceed targets.
 </li>
 <li>
 Implement promotions and upsell products/services.
 </li>
 </ul>
 <li>
 Compliance and Reporting:
 </li>
 <ul>
 <li>
 Ensure adherence to safety, hygiene, and company policies.
 </li>
 <li>
 Prepare daily/weekly reports on sales, expenses, and staff performance.
 
 </li>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, hospitality, or related field (preferred).
 </li>
 <li>
 2-5 years of experience in hospitality managerial role.
 </li>
 <li>
 Strong leadership, communication, and organizational skills.
 </li>
 </ul>
</div>

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens. 
Job Description 
An Outlet Manager oversees daily operations of a retail or hospitality outlet to ensure smooth functioning, high customer satisfaction, and achievement of business targets.
Key Responsibilities:<ul><li>
Operations Management:<ul><li>
Manage day-to-day outlet operations, including opening/closing procedures.</li><li>
Monitor inventory levels and ensure timely replenishment.</li></ul></li><li>
Team Leadership:<ul><li>
Supervise and train staff to deliver excellent customer service.</li><li>
Create staff schedules and manage performance evaluations.</li></ul></li><li>
Customer Service:<ul><li>
Address customer concerns promptly and professionally.</li><li>
Maintain a welcoming environment to enhance the customer experience.</li></ul></li><li>
Sales and Revenue:<ul><li>
Drive sales to meet or exceed targets.</li><li>
Implement promotions and upsell products/services.</li></ul></li><li>
Compliance and Reporting:<ul><li>
Ensure adherence to safety, hygiene, and company policies.</li><li>
Prepare daily/weekly reports on sales, expenses, and staff performance.</li></ul></li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in business, hospitality, or related field (preferred).</li><li>
2-5 years of experience in hospitality managerial role.</li><li>
Strong leadership, communication, and organizational skills.</li></ul></div>

Mandarin Oriental

<div>
 
 Assistant In Room Dining Manager
 
 
 
 Mandarin Oriental, Doha is looking for a Assistant In Room Dining Manager
 
 
 to join our Food &amp; Beverage team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
 
 
 
 About The Job
 
 
 
 Based at Mandarin Oriental, Doha within the Food &amp; Beverage Department in Doha, the Assistant In Room Dining Manager will support the In Room Dining Manager in all related operational, administrative and financial aspects of In Room Dining including potential catering events in guest rooms, suites and apartments as well as the placement of rooms amenities and managing of minibar pantries in coordination with the Front Office and Housekeeping Team. The Assistant In Room Dining Manager reports to the In Room Dining Manager.
 
 
 
 As
 
 
 Assistant In Room Dining Manager
 
 
 
 ,
 
 
 you will
 
 be responsible for the following duties:
 
 
 
 <ul>
 <li>
 Support the outlet manager in all operational and administrative aspects of In Room Dining including the order taking, set up of trolleys as per standard and the delivery of room service orders to guest rooms and service apartments and take charge of the outlet and the department in his absence.
 </li>
 <li>
 Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times.
 </li>
 <li>
 Create and maintain a great synergy between In Room Dining and all other F&amp;B outlets as well as the related Rooms Division departments.
 </li>
 <li>
 Assist the outlet manager to coordinate the placement of guest amenities in guest rooms and manage the related aspects of minibar operation in close coordination with the Front Office and Housekeeping team.
 </li>
 <li>
 Assist any requirements of the residents in the apartments including delivery of ingredients ordered and maintain an effective system for tracking clearance of trolleys and trays.
 
 
 </li>
 </ul>
 
 As Assistant In Room Dining Manager, we expect from you:
 
 
 
 <ul>
 <li>
 Experience as Assistant In Room Dining Manager in a high volume in room dining with highest levels of service is preferred.
 </li>
 <li>
 Degree or Higher National Diploma in Hospitality/Hotel/Business Management.
 </li>
 <li>
 Knowledge of In Room Dining service procedures and standards.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 <li>
 A competitive salary and benefits packages
 </li>
 <li>
 Transportation and Housing provided
 </li>
 <li>
 Relocation and Vacation Tickets
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Assistant Outlet Manager - In Room Dining

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Doha
 
 
 
 
 Summary
 
 
 
 
 The Role
 
 
 
 You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
 
 
 The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlet&rsquo;s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.
 
 
 
 Qualifications
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Ideally with a relevant degree or diploma in Hospitality or Tourism management
 </li>
 <li>
 Minimum 2 years work experience as or Team Leader/Captain in a hotel or large restaurant with good standards.
 </li>
 <li>
 Good problem solving, administrative and interpersonal skills are a must
 </li>
 <li>
 Schedule flexibility is necessary and ability to multi-task
 </li>
 <li>
 Preferably residing in Qatar, with support of transfer
 </li>
 </ul>
</div>

Assistant Manager- Food and Beverage Service

Hyatt

<div><div>Summary<div>
The Role
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. 
The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlet&rsquo;s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.</div></div><div>
Qualifications<div>
Qualifications<ul><li>
Ideally with a relevant degree or diploma in Hospitality or Tourism management</li><li>
Minimum 2 years work experience as or Team Leader/Captain in a hotel or large restaurant with good standards.</li><li>
Good problem solving, administrative and interpersonal skills are a must</li><li>
Schedule flexibility is necessary and ability to multi-task</li><li>
Preferably residing in Qatar, with support of transfer</li></ul></div></div></div>

ASSISTANT MANAGER- FOOD AND BEVERAGE SERVICE

Kempinski Hotels

<div>
 
 
 Application Deadline:
 
 30 November 2025
 
 
 
 Department:
 
 Food &amp; Beverage
 
 
 
 Location:
 
 Qatar - Doha
 
 
 
 
 Description
 
 
 
 To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team. The Restaurant General Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit.
 
 
 
 Key Responsibilities
 
 
 
 - Responsible to Head of Department/ Assistant Head of Department.
 
 - Responsible for Assistant Restaurant / Outlet Manager, Restaurant Supervisor, Restaurant Head Waiter / Waitress, Waiter / Waitress, Host / Hostess, Outlet Cashier.
 
 - Set an example by reporting to duty punctually wearing business attire according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
 
 - Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
 
 - Ensure that the place of work and surrounding area is kept clean and organised at all times.
 
 - Execute and demand the team to execute the highest level of service and set-up standards at all times.
 
 - Be knowledgeable of all services and products offered by the hotel.
 
 - Understand thoroughly the concept of the outlet and train all employees of the outlet in regards to the concept.
 
 - Set an example in terms of service, products and guidance of the team that reflects the concept.
 
 - Actively participate in menu design in cooperation with the outlet Head Chef and Chef Sommelier / Sommelier.
 
 - Organise tastings of daily dishes and new menus.
 
 - Know the restaurant scene and gastronomic character of the destination and be recognized in the market.
 
 - Perform up selling for all items offered by the department assigned as well as offering alternatives.
 
 - Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
 
 - Produce reports and analysis of the outlet and present report in the monthly performance meeting.
 
 - Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
 
 - Assist in preparation of the outlet&rsquo;s budget.
 
 - Conduct monthly inventory of operating supplies and equipment together with the stewarding department.
 
 - Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
 
 - Identify errors and correct them as required during set-up, service and breakdown of operations.
 
 - Implement a flexible work schedule based on business patterns.
 
 - Establish a pool of qualified and trained full and part time employees in conjunction with the hotel&rsquo;s People Services Department.
 
 - Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food &amp; Beverage departments.
 
 - Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
 
 - Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.
 
 - Manage daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success.
 
 - Attend all required trainings as described by the department.
 
 - Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
 
 - Report incidents that require disciplinary actions immediately to the Head of Department.
 
 - Prepare and review outlet&rsquo;s operations manual updates annually in accordance with the Assistant Head of Department.
 
 - Constantly improve the product quality by sourcing the best available products.
 
 - Support activities and cooperation with the suppliers.
 
 - Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).
 
 - Organise all required outlet specific trainings as described by the department.
 
 - Undertake reasonable tasks and secondary duties as appointed by the Head of Department.
 
 - Respond to any changes in the department as dictated by the hotel management.
 
 - Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.
 
 - Ensure that the opening and closing procedures established for the outlet are followed.
 
 - Act as Food &amp; Beverage Duty Manager during the absence of the Food &amp; Beverage Head of Department and Assistant Head of Department.
 
 - Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
 
 
 
 Skills
 
 
 
 - Strong Food &amp; Beverage knowledge
 
 - Customer Resolution skills
 
 - Team Training skills
 
 - Appraisal training
 
 - Up selling skills
 
 - Strong personality
 
 - Ability to drive the team to provide high level of service and consistency
 
 - BA/BSc in Hospitality Management or related field, preferably from hotel school
 
 - Minimum 2 year in F&amp;B management role
 
 - Ability to work and communicate in a multinational environment
 
 - Ability to operate computer and office equipment
 
 - Proficiency in Excel and Word
 
 - Excellent written and verbal communication skills
 
 
 
 About Kempinski
 
 
 
 Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.
 
 Embrace an experience as individual as you are!
 
</div>

Restaurant General Manager - Public House

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608 outlet manager jobs IN Qatar Moph License Jobs In Qatar Moph License Jobs In Doha Qatar

Outlet Manager

Outlet Manager

Outlet Manager

Assistant Outlet Manager - In Room Dining

Assistant Manager- Food and Beverage Service

ASSISTANT MANAGER- FOOD AND BEVERAGE SERVICE

Restaurant General Manager - Public House