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outlet manager

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 As Outlet Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, accurately forecast business demands, work with management to develop &amp; execute the marketing plan, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a 'hands on' approach to motivate team members to excel. You will also manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 College diploma in Hotel Management or related field.
 </li>
 <li>
 Previous experience in a Food &amp; Beverage/Restaurant operations management role
 </li>
 <li>
 Passion for leadership and teamwork.
 </li>
 <li>
 Eye for detail to achieve operational excellence.
 </li>
 <li>
 Excellent guest service skills.
 </li>
 </ul>
</div>

Outlet Manager

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
As Outlet Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, accurately forecast business demands, work with management to develop &amp; execute the marketing plan, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a 'hands on' approach to motivate team members to excel. You will also manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals. 
Qualifications<ul><li> 
College diploma in Hotel Management or related field.</li><li>Previous experience in a Food &amp; Beverage/Restaurant operations management role</li><li>Passion for leadership and teamwork.</li><li>Eye for detail to achieve operational excellence.</li><li>Excellent guest service skills.</li></ul></div>

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
As an Assistant Outlet Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a &lsquo;hands on&rsquo; approach to motivate team members to excel. You will also manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals. 
Qualifications<ul><li> 
College diploma in Hotel Management or related field.</li><li>Previous experience in a Food &amp; Beverage/Restaurant operations management role</li><li>Passion for leadership and teamwork.</li><li>Eye for detail to achieve operational excellence.</li><li>Excellent guest service skills.</li></ul></div>

Assistant IRD Manager

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 As an Assistant Outlet Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a &lsquo;hands on&rsquo; approach to motivate team members to excel. You will also manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 College diploma in Hotel Management or related field.
 </li>
 <li>
 Previous experience in a Food &amp; Beverage/Restaurant operations management role
 </li>
 <li>
 Passion for leadership and teamwork.
 </li>
 <li>
 Eye for detail to achieve operational excellence.
 </li>
 <li>
 Excellent guest service skills.
 </li>
 </ul>
</div>

Shangri-La Group

<div>
 
 Shangri-La Barr Al Jissah Resort &amp; Spa
 
 
 
 Muscat, Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 
 Job Summary/Purpose
 
 
 
 <ul>
 <li>
 The Resturant Manager is responsible for the operation, management and overall performance of the Food and Beverage operations. As such thecandidate will be directly involved in the day to day running of these areas in connection with staffing, customer services and product quality. Delegation of duties and responsibilities to his/her assistants is necessary to ensure the proper functioning of all phases of F&amp;B service in the areas under control. Implement all standardized procedures, rules and regulations systematically to be in line with hotel standards and policies. It should be noted that Outlet Manager can be designated in charge of any area at any time and therefore must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division.
 
 
 </li>
 </ul>
 
 As an Resturant Manager, we rely on you to :
 
 
 
 <ul>
 <li>
 To reflect the Shangri-La&rsquo;s Barr Al Jissah Resort &amp; Spa, Muscat&rsquo;s philosophy by providing highest quality of friendly service to our customer. He/She is to lead by example, always adopting a positive attitude to keep team spirit at its highest.
 </li>
 <li>
 To implement service standards and procedures to ensure that they are achieved and followed by proper training, supervision and control.
 </li>
 <li>
 To motivate, educate and develop staff on a continuous basis to achieve an overall maximum of efficiency and confidence.
 </li>
 <li>
 We expect your outlet to be very busy due to high turnover which means most house guests and a lot of local guests will patronize this outlet. Therefore it is important that everything possible be done to give our guests a good impression of our hotel by making sure that food, service and all other facilities are of high quality.
 </li>
 <li>
 The cleanliness, tidiness and orderliness of the outlet is of utmost importance. Thus, a checklist has to be kept at all areas are inspected and faults corrected soonest possible, i.e. lighting, in door plants, walls, cushions, tables and stations. Furthermore, chinaware, glassware, silverware and napkins have to be checked constantly to maintain the standard required.
 </li>
 <li>
 To promote good relationship with regular guests. To handle any guest complaint effectively and diplomatically.
 </li>
 <li>
 To maximize sales and revenues by providing good service and training his staff to up-sell.
 </li>
 <li>
 To capitalize on activities in the hotel and in the community, holidays and events that would bring in extra customers.
 </li>
 <li>
 To introduce gimmicks and promotions to the Director/Asst Director of F&amp;B to increase sales.
 </li>
 <li>
 To control the Food and Beverage cost of the outlet by implementing strict portion control to prevent any wastage or pilferage. To control the labor cost by proper sales forecasting and scheduling to minimize wastage of manpower.
 </li>
 <li>
 To ensure that all furniture, equipment, utensils and silverware under his charge are accounted for, properly handled regularly serviced and maintained to prevent excessive wear and tear.
 </li>
 <li>
 To communicate and present a positive attitude to provide leadership to all staff at all times in order to attain all desired goals.
 </li>
 <li>
 Be environmental friendly, reduce waste, recycle when possible, and reuse whenever applicable.
 </li>
 </ul>
</div>

Seafood Restuarant Manager

Renaissance Corporate Services

Shangri-La Barr Al Jissah Resort & Spa
 Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
Job Summary/Purpose: 
The Resturant Manager is responsible for the operation, management and overall performance of the Food and Beverage operations. As such thecandidate will be directly involved in the day to day running of these areas in connection with staffing, customer services and product quality. Delegation of duties and responsibilities to his/her assistants is necessary to ensure the proper functioning of all phases of F&B service in the areas under control. Implement all standardized procedures, rules and regulations systematically to be in line with hotel standards and policies. It should be noted that Outlet Manager can be designated in charge of any area at any time and therefore must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division.
 
As an Resturant Manager, we rely on you to : 
To reflect the Shangri-La’s Barr Al Jissah Resort & Spa, Muscat’s philosophy by providing highest quality of friendly service to our customer. He/She is to lead by example, always adopting a positive attitude to keep team spirit at its highest.
 To implement service standards and procedures to ensure that they are achieved and followed by proper training, supervision and control.
 To motivate, educate and develop staff on a continuous basis to achieve an overall maximum of efficiency and confidence.
 We expect your outlet to be very busy due to high turnover which means most house guests and a lot of local guests will patronize this outlet. Therefore it is important that everything possible be done to give our guests a good impression of our hotel by making sure that food, service and all other facilities are of high quality.
 The cleanliness, tidiness and orderliness of the outlet is of utmost importance. Thus, a checklist has to be kept at all areas are inspected and faults corrected soonest possible, i.e. lighting, in door plants, walls, cushions, tables and stations. Furthermore, chinaware, glassware, silverware and napkins have to be checked constantly to maintain the standard required.
 To promote good relationship with regular guests. To handle any guest complaint effectively and diplomatically.
 To maximize sales and revenues by providing good service and training his staff to up-sell.
 To capitalize on activities in the hotel and in the community, holidays and events that would bring in extra customers.
 To introduce gimmicks and promotions to the Director/Asst Director of F&B to increase sales.
 To control the Food and Beverage cost of the outlet by implementing strict portion control to prevent any wastage or pilferage. To control the labor cost by proper sales forecasting and scheduling to minimize wastage of manpower.
 To ensure that all furniture, equipment, utensils and silverware under his charge are accounted for, properly handled regularly serviced and maintained to prevent excessive wear and tear.
 To communicate and present a positive attitude to provide leadership to all staff at all times in order to attain all desired goals.
 Be environmental friendly, reduce waste, recycle when possible, and reuse whenever applicable.

Italian Restuarant Manager (173233)

Alila Jabal Akhdar

<div><div>Summary<div>
Alila means &ldquo;Surprise&rdquo; in Sanskrit, which suitably describes the refreshing character of our properties and the reaction of our guests when they stay with us. 
OUR PURPOSE We care for people so they can be their best 
Care comes from a place of empathy and authentic human connection. We do this by truly seeing people and getting to know them as unique individuals, so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders. Being your best is about being your authentic self in each moment &mdash; engaged, fulfilled, and ready to take on the world. 
BRAND TARGET Well-traveled guests seeking reflection and impactful connections 
BRAND PROMISE To craft rare and intimate experiences 
BRAND PRINCIPLES Contemporary expression of centuries-old traditions
 Authentic experiences on the road less traveled
 Sustainable, community-enriching mindset
 World-class service from local experts 
GUESTS NEED To relax, recharge, and re-energize 
PROPERTY TIER Luxury 
PORTFOLIO Boundless 
FINANCIAL ACCOUNTABILITY<ul><li>
Can operate the cashier system as per the company standards;</li><li>
Operate the POS system as per the company policy (no access to Void and Manager Reports).</li></ul> 
CONDITIONS OF WORK<ul><li>
Work in a variety of Food &amp; Beverage environments including indoor and outdoor conditions, as well as exposure to smoky environments and harsh variations in weather conditions;</li><li>
Some heavy lifting may be required while on duty.</li></ul> 
ROLE OVERVIEW<ul><li>
Makes sure that the guests feel always at ease and find everything to their taste;</li><li>
Provides guests with a friendly, competent and top quality service ensuring maximum guest satisfaction in a manner consistent with house standards;</li><li>
To be honest and reliable;</li><li>
Co-operates with the rest of the team for a smooth operation;</li><li>
Has a good knowledge of the food and beverages served in the restaurant / bar;</li><li>
Serves food and beverages to guests according to the sequence of service learnt during training;</li><li>
Performs various incidental duties to increase guest&rsquo;s enjoyment and facilitate a smooth overall operation of the dining room;</li><li>
Greets the guest with a warm smile and by name if possible;</li><li>
Maintains an efficient workflow by adhering to the Sequence of Service and all time frames and standards detailed in relevant SOPs in the F&amp;B standards manual;</li><li>
Should be flexible and ready to work any shift given as per the requirement of the Outlet and Business Needs.</li></ul> 
MAIN DUTIES<ul><li>
To understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel&rsquo;s policy on Fire, Hygiene, Health and Safety;</li><li>
To report for duty punctually, wearing the correct uniform and name tag at all times;</li><li>
To attend and contribute to all staff meetings, Departmental and Hotel trainings scheduled and other related activities;</li><li>
To respond to any changes in the restaurant function as instructed by the hotel;</li><li>
To project at all times a positive and motivated attitude and exercise self-control;</li><li>
To work split shifts as and when required;</li><li>
To be available to be cross trained in any other department of the hotel;</li><li>
Identify and anticipate guest needs and expectations correctly, including those with special needs, and provide appropriate products, services or information;</li><li>
Meet all needs and requests of guests within acceptable enterprise timeframes;</li><li>
Identify and take all opportunities to enhance the quality of service;</li><li>
Recognize guests dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and Alila Jabal Akhdar guest feedback / complaint procedures SOP;</li><li>
Offer assistance to colleagues when required, to ensure designated work goals are met;</li><li>
Demonstrate trust, support and respect towards team members in day-to-day work activities;</li><li>
Conduct communication with guests and colleagues in a polite, professional and friendly manner;</li><li>
Practice high standards of personal presentation in accordance with Alila Jabal Akhdar grooming &amp; presentation standards;</li><li>
Seek assistance from other team members, supervisors and managers when required;</li><li>
Provide the perfect service experience for every guest. Ensure that Guest feels important and welcome in the restaurant;</li><li>
Always follow the hygiene standard, anti COVID-19 measures and policies;</li><li>
All team members (male/female) must be able to carry tray for food and beverage, including clearance.</li></ul> 
OPERATIONAL DUTIES<ul><li>
Awareness and sensitivity to the concept of luxury and quality.</li><li>
Address special guest preferences recorded in guest history profiles.</li><li>
Ensure Hostess Team provide quality service to the guests by responding to requests promptly, efficiently and courteously during and throughout the guest&rsquo;s experience.</li><li>
Identify and anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.</li><li>
Identify and take all opportunities to enhance the quality of service.</li><li>
Ensures hostess desk/door is manned at all times so that all customers receive a friendly &amp; prompt welcome.</li><li>
Schedule dining reservations and arranges parties or special services for customers according to the restaurant reservations SOP.</li><li>
Knowledgeable of all in-house services as well as local information and be able to assist guests when questioned.</li><li>
Has a working knowledge of the dining room layout, table numbers, stations and colleagues working during each shift.</li><li>
Thorough knowledge of the menu to answer any questions the guests may have and should inform guests of any specials at time of seating.</li><li>
Immediately shares guest name to relevant service staff directly after seating.</li><li>
Responsible for the collection and input of any relevant guest history in profile.</li><li>
To be entirely flexible and adapt to rotate within the different sub departments of the Food &amp; Beverage Division or any other Department of the hotel as assigned;</li><li>
To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department;</li><li>
To ensure that the Place of Work and surrounding area is kept clean, disinfected and organized at all times;</li><li>
To monitor operating supplies and reduce spoilage and wastage;</li><li>
Answers telephone within 3 rings using the Alila Jabal Akhdar standard script;</li><li>
Review the notice board and outlet briefing sheets on a daily basis to be well informed of Alila Jabal Akhdar events, arrivals, information, sold-out items, daily specials and any other information that may be relevant to the job;</li><li>
Ensures that all menus, beverage lists and dock presenters are clean and in top condition in the restaurant area;</li><li>
To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests;</li><li>
Suggest to manager or supervisor any training needed to enhance performance;</li><li>
Perform side duties including folding napkins, rolling silverware, cleaning trays, restocking shelves, filling ice bins, cleaning and breaking down service area, using cleaning compounds, and other duties as required;</li><li>
Report any possible theft or misuse of the property immediately to a member of management;</li><li>
Carry out any other reasonable duties as assigned by the Outlet Supervisor, Outlet Manager, F&amp;B Manager, Chef de Cuisine or Senior Management;</li><li>
Actively collecting and sharing any guests preferences regarding their stay and their dining experiences;</li><li>
To handle guest allergies in professional and courteous manner with immediate reporting to F&amp;B Manager, Chef De Cuisine and Chef and Beverage Director</li></ul></div></div><div>
Qualifications<div>
At least 2 Years Minimum experience in F&amp;B</div></div></div>

FOOD & BEVERAGES HOSTESS

Explore 176+ Outlet manager in The Gcc Oman Department Jobs In Oman this October. Find roles across top companies and apply now to boost your career.

176 outlet manager jobs IN The Gcc Oman Department Jobs In Oman

Outlet Manager

Outlet Manager

Assistant IRD Manager

Assistant IRD Manager

Seafood Restuarant Manager

Italian Restuarant Manager (173233)

FOOD & BEVERAGES HOSTESS