outlet manager

City Centre Rotana Doha

<div>
 
 Job Description
 
 
 
 We are currently seeking for ambitious, dynamic, self motivated Food &amp; Beverage professionals who assist to organize and direct a team that develops top quality of food &amp; beverage products with prompt, accurate and personalized service.
 
 
 As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
 </li>
 <li>
 Conduct regular training sessions with the assigned team in line with the departmental SOP&rsquo;s
 </li>
 <li>
 Evaluate the performance of the assigned team and initiate internal development and promotions
 </li>
 <li>
 Responsible for the timely set up of the assigned Food &amp; Beverage outlet, according to the meal settings and in line with the opening hours
 </li>
 <li>
 Handle the welcome and seating of arriving guests with the assistance of the Hostess
 </li>
 <li>
 Maintain a professional and friendly relationship with the outlet patrons
 </li>
 <li>
 Establish and update the outlet&rsquo;s database of regular guests
 </li>
 <li>
 Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
 </li>
 <li>
 Be actively involved in the outlets promotional activities
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a hands-on professional with a solid food &amp; beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
</div>

Outlet Manager

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 As Outlet Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, accurately forecast business demands, work with management to develop &amp; execute the marketing plan, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a 'hands on' approach to motivate team members to excel. You will also manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 College diploma in Hotel Management or related field.
 </li>
 <li>
 Previous experience in a Food &amp; Beverage/Restaurant operations management role
 </li>
 <li>
 Passion for leadership and teamwork.
 </li>
 <li>
 Eye for detail to achieve operational excellence.
 </li>
 <li>
 Excellent guest service skills.
 </li>
 </ul>
</div>

TIVOLI

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
As Outlet Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, accurately forecast business demands, work with management to develop &amp; execute the marketing plan, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a 'hands on' approach to motivate team members to excel. You will also manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals. 
Qualifications 
<ul><li>
College diploma in Hotel Management or related field.</li><li>
Previous experience in a Food &amp; Beverage/Restaurant operations management role</li><li>
Passion for leadership and teamwork.</li><li>
Eye for detail to achieve operational excellence.</li><li>
Excellent guest service skills.</li></ul></div>

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 An Outlet Manager oversees daily operations of a retail or hospitality outlet to ensure smooth functioning, high customer satisfaction, and achievement of business targets.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Operations Management:
 </li>
 <ul>
 <li>
 Manage day-to-day outlet operations, including opening/closing procedures.
 </li>
 <li>
 Monitor inventory levels and ensure timely replenishment.
 </li>
 </ul>
 <li>
 Team Leadership:
 </li>
 <ul>
 <li>
 Supervise and train staff to deliver excellent customer service.
 </li>
 <li>
 Create staff schedules and manage performance evaluations.
 </li>
 </ul>
 <li>
 Customer Service:
 </li>
 <ul>
 <li>
 Address customer concerns promptly and professionally.
 </li>
 <li>
 Maintain a welcoming environment to enhance the customer experience.
 </li>
 </ul>
 <li>
 Sales and Revenue:
 </li>
 <ul>
 <li>
 Drive sales to meet or exceed targets.
 </li>
 <li>
 Implement promotions and upsell products/services.
 </li>
 </ul>
 <li>
 Compliance and Reporting:
 </li>
 <ul>
 <li>
 Ensure adherence to safety, hygiene, and company policies.
 </li>
 <li>
 Prepare daily/weekly reports on sales, expenses, and staff performance.
 
 </li>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, hospitality, or related field (preferred).
 </li>
 <li>
 2-5 years of experience in hospitality managerial role.
 </li>
 <li>
 Strong leadership, communication, and organizational skills.
 </li>
 </ul>
</div>

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens. 
Job Description 
An Outlet Manager oversees daily operations of a retail or hospitality outlet to ensure smooth functioning, high customer satisfaction, and achievement of business targets.
Key Responsibilities:<ul><li>
Operations Management:<ul><li>
Manage day-to-day outlet operations, including opening/closing procedures.</li><li>
Monitor inventory levels and ensure timely replenishment.</li></ul></li><li>
Team Leadership:<ul><li>
Supervise and train staff to deliver excellent customer service.</li><li>
Create staff schedules and manage performance evaluations.</li></ul></li><li>
Customer Service:<ul><li>
Address customer concerns promptly and professionally.</li><li>
Maintain a welcoming environment to enhance the customer experience.</li></ul></li><li>
Sales and Revenue:<ul><li>
Drive sales to meet or exceed targets.</li><li>
Implement promotions and upsell products/services.</li></ul></li><li>
Compliance and Reporting:<ul><li>
Ensure adherence to safety, hygiene, and company policies.</li><li>
Prepare daily/weekly reports on sales, expenses, and staff performance.</li></ul></li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in business, hospitality, or related field (preferred).</li><li>
2-5 years of experience in hospitality managerial role.</li><li>
Strong leadership, communication, and organizational skills.</li></ul></div>

Hyatt Centric

Organization- Hyatt Centric Jumeirah DubaiSummaryAt Hyatt Centric Jumeirah Dubai, we are a lifestyle hotel designed for the curious traveler who seeks authentic local experiences. Located in the vibrant neighborhood of Jumeirah 1, we connect our guests to the heart of the city. Our team members are bold, personable, and passionate about delivering service that s fresh, dynamic, and centered around our guests  stories.As Outlet Manager, you will lead the daily operations of our restaurant and bar outlets, ensuring exceptional guest experiences that reflect the Hyatt Centric brand. You will oversee service standards, team development, and financial performance, while curating a vibrant dining atmosphere that celebrates local flavors and global trends. We re looking for someone who is energetic, creative, and passionate about hospitality.Your RoleLead and manage the day-to-day operations of the outlet, ensuring smooth service and guest satisfaction.Drive revenue and profitability through effective menu planning, upselling strategies, and cost control.Inspire and coach the team to deliver personalized and engaging service aligned with brand standards.Collaborate with the culinary team to ensure consistency in food quality and presentation.Monitor guest feedback and implement improvements to elevate the dining experience.Maintain hygiene, safety, and operational standards in compliance with local regulations.Support marketing initiatives and promotions to attract both hotel guests and local patrons.Represent the outlet in departmental meetings and contribute to hotel-wide service excellence.QualificationsQualifications &amp; ExperienceMinimum 3 5 years of experience in F&amp;B operations, with at least 1 year in a supervisory or managerial role.Degree or diploma in Hospitality Management or a related field is preferred.Strong understanding of restaurant service standards and guest experience best practices.Excellent leadership, communication, and organizational skills.Creative mindset with a passion for food, beverage, and guest engagement.Proficiency in POS systems and basic financial reporting.Fluent in English; additional language skills are a plus.Comfortable working in a multicultural environment and with diverse guest profiles.

Accor

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
We are seeking a dynamic and experienced Outlet Manager to join our team in Cairo, Egypt. As the Outlet Manager, you will be responsible for overseeing the daily operations of our food and beverage outlet, ensuring exceptional customer service, and driving business growth.<ul><li>
Manage all aspects of the outlet's operations, including staff supervision, customer service, and financial performance</li><li>
Develop and implement strategies to enhance guest satisfaction and increase revenue</li><li>
Create and maintain high standards of food quality, presentation, and service</li><li>
Recruit, train, and mentor team members to build a high-performing and motivated staff</li><li>
Oversee inventory management, cost control, and budgeting to maximize profitability</li><li>
Ensure compliance with food safety regulations, health codes, and company policies</li><li>
Collaborate with the culinary team to develop innovative menu items and promotional offerings</li><li>
Analyze sales data and customer feedback to identify trends and areas for improvement</li><li>
Resolve customer complaints and concerns promptly and professionally</li><li>
Maintain a clean, organized, and safe work environment for staff and guests</li><li>
Coordinate with other departments to ensure seamless operations and guest experiences</li><li>
Stay updated on industry trends and implement best practices to maintain a competitive edge</li></ul> 

Qualifications 
<ul><li>
Minimum of 2 years of experience in F&amp;B management, preferably in a luxury property</li><li>
Bachelor's degree in Hospitality Management or related field</li><li>
Proven track record of driving customer satisfaction and financial performance</li><li>
Strong leadership and team-building skills with the ability to motivate and develop staff</li><li>
Excellent interpersonal and problem-solving abilities</li><li>
Highly organized with strong planning and multitasking skills</li><li>
Goal-oriented with a focus on results and continuous improvement</li><li>
Proficient in restaurant management software and point-of-sale systems</li><li>
Solid understanding of food and beverage cost control and budgeting</li><li>
Knowledge of food safety regulations and health codes</li><li>
Innovative mindset with the ability to create and implement new ideas</li><li>
Excellent communication skills, both verbal and written</li><li>
Ability to work in a fast-paced, dynamic environment</li><li>
Flexible and adaptable to changing priorities and customer needs</li><li>
International experience is a plus</li></ul> 

Additional Information 
Hotel Overview: Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking. 
The spectacular reception leads the way to 540 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
Physical Aspects of Position (include but are not limited to):<ul><li>
Constant standing and walking throughout shift.</li><li>
Frequent lifting and carrying up to 30 lbs.</li><li>
Occasional kneeling, pushing, pulling, lifting.</li><li>
Occasional ascending or descending ladders, stairs and ramps.</li></ul>
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

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