outlet manager

Minor Hotels

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 As Outlet Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, accurately forecast business demands, work with management to develop &amp; execute the marketing plan, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a 'hands on' approach to motivate team members to excel. You will also manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 <ul>
 <li>
 College diploma in Hotel Management or related field.
 </li>
 <li>
 Previous experience in a Food &amp; Beverage/Restaurant operations management role
 </li>
 <li>
 Passion for leadership and teamwork.
 </li>
 <li>
 Eye for detail to achieve operational excellence.
 </li>
 <li>
 Excellent guest service skills.
 </li>
 </ul>
</div>

Outlet Manager

Hyatt

QUALIFICATIONS AND JOB DESCRIPTION
 
We are looking for a dynamic and motivated Assistant Outlet Manager to join our team atHyatt Regency Istanbul Ataköy. If you are passionate about hospitality, have strong organizational skills, and thrive in a fast-paced environment, this opportunity is for you!
 
Position Summary: 
The Assistant Outlet Manager manages the daily operations of the hotel’s restaurant and bar outlets. This role focuses on delivering exceptional guest experiences, maintaining service standards, and assisting in team coordination to ensure smooth and efficient operations.
 
Key Responsibilities: 
Assist in managing the daily operations of the restaurant and bar outlets.
 Ensure service standards are consistently met and guest satisfaction is prioritized.
 Support scheduling of staff shifts and monitor labor costs.
 Track inventory and coordinate timely ordering of supplies.
 Ensure compliance with health, safety, and hygiene regulations.
 Handle guest inquiries and complaints professionally and promptly.
 Provide guidance and support for staff training and development.
 Communicate menu updates and promotional activities to the team.
 Monitor revenue and expenses, implementing measures to improve efficiency.
 Assist in organizing and executing special events and functions within the outlet.
 
Qualifications & Experience: 
Bachelor’s degree in Hospitality Management or related field preferred.
 Minimum 2 years of experience in restaurant or bar management (preferably in a hotel environment).
 Proficiency in MS Office and POS systems.
 Strong communication and interpersonal skills.
 Good command of English.
 Guest-oriented, solution-focused, and a team player.
 Ability to work flexible hours, including evenings, weekends, and holidays.
 
What We Offer: 
A dynamic and multicultural working environment.
 Career growth opportunities within Hyatt Hotels.
 Competitive salary and benefits package.
 The chance to be part of a globally recognized hospitality brand.

Assistant Outlet Manager

Outlet Manager - SEEN

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES
 
 
 
 Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
 
 
 <ul>
 <li>
 To ensure professional and profitable operation within the framework of the Hotel
 </li>
 <li>
 With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental Trainers to continue to improve hotel service levels and implement a daily departmental training program.
 </li>
 <li>
 To achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure
 </li>
 <li>
 To accurately forecast business demands to ensure efficient staffing &amp; food production.
 </li>
 <li>
 To be responsible for all accounting and billing procedures in the outlets
 </li>
 <li>
 To work with hotel management to develop and execute plans and actions for the marketing of the outlet. To be aware of all Anantara Guest Incentive programs and actively promote and support these.
 </li>
 <li>
 To ensure the efficient scheduling of Management &amp; Associates in the outlet, and to be responsible for the accurate supervision of the associate time control system.
 </li>
 <li>
 To be responsible for the execution of all Associate reviews and appraisals in a professional and timely manner
 </li>
 <li>
 To train managers and supervisors in effective &ldquo;coaching and counseling&rdquo; and the correct process of progressive discipline
 </li>
 <li>
 To be responsible for always maintaining outlet safety and sanitation standards
 </li>
 <li>
 To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.
 </li>
 <li>
 Promote positive inter-departmental relations through candid communication and cooperation.
 </li>
 <li>
 To work closely with the Banqueting department to support all requested functions.
 </li>
 <li>
 Above all, to lead by example through a &ldquo;hands on&rdquo; approach to motivate our Associates to excel.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 College Diploma in Hotel Management or related field
 </li>
 <li>
 Previous experience in a Food &amp; Beverage/Restaurant/Outlet operations leadership role
 </li>
 <li>
 Passion for leadership and teamwork
 </li>
 <li>
 Eye for detail to achieve operational excellence
 </li>
 <li>
 Excellent guest service skills
 </li>
 <li>
 Arabic speaker is a plus
 </li>
 </ul>
</div>

Outlet Manager - Qamar

Marriott International

<div>Additional Information 
Job Number25195187 
Job CategoryFood and Beverage &amp; Culinary 
LocationSheraton Riyadh Hotel &amp; Towers, Junction of King Fahad and King Abdullah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11623 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Day-to-Day Operations
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul> 
Leading Food and Beverage Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Ensures staff understands local, state and Federal liquor laws.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures corrective action is taken to continuously improve service results.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures recognition is taking place across areas of responsibility.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li></ul>
<ul><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Rotana Hotel Management Corporation PJSC

<div>
 
 Job Description
 
 
 
 We are currently seeking for ambitious, dynamic, self motivated Food &amp; Beverage professionals who assist to organize and direct a team that develops top quality of food &amp; beverage products with prompt, accurate and personalized service.
 
 
 As an Assistant Outlet Manager you are responsible to achieve the optimum level of guest satisfaction and departmental profitability in an atmosphere of teamwork and high team morale, whereby your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Prepare schedules for all employees according to the forecast and within the limits of the manning guide to ensure adequate manpower at all times and under the guidance of the Outlet Manager
 </li>
 <li>
 Ensure proper maintenance and cleanliness of all areas within the assigned outlet
 </li>
 <li>
 Be involved in planning of promotions, beverage purchases and pricing under the supervision of the Outlet Manager
 </li>
 <li>
 Ensure sanitary conditions according to health codes and hotel standards
 </li>
 <li>
 Supervise the daily operation under standards fixed by Hotel Management and Outlet Manager
 </li>
 <li>
 Define training needs and propose training programs in co-relation with Outlet Manager and continuously train subordinates to achieve highest level of professionalism
 </li>
 <li>
 Ensure correct handling of equipment to minimize breakages and losses
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in the hospitality field with previous experiences in the Food &amp; Beverage field and further detailed beverage trainings. You must also have fluency in both written and spoken English and need to be proficient in MS Office, Windows and POS systems. Familiarity with Micros would be desirable, as well as previous international experiences will be highly regarded.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a well presented, young and trendy manager with an outgoing and friendly attitude. You are an extremely proactive and &lsquo;switched on&rsquo; person with a charismatic and approachable character and you&rsquo;ve undergone basic supervisory / management development training certifications. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
</div>

Assistant Outlet Manager - Saudi Talent

Rixos

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description 
The Outlet Manager oversees the daily operations of the resort&rsquo;s Turkish Fine Dining restaurant, ensuring exceptional guest experiences through authentic hospitality, flawless service standards, and strong team leadership. The role requires deep knowledge of Turkish cuisine, culture, and dining etiquette, along with the ability to maintain luxury service expectations in a five-star environment.
Operational Excellence<ul><li>
Manage the daily operations of the Turkish Fine Dining outlet, ensuring smooth service during all meal periods.</li><li>
Maintain high standards of food quality, presentation, and service flow in coordination with the culinary team.</li><li>
Oversee reservations, table assignments, and special requests to maximize guest satisfaction and outlet profitability.</li><li>
Ensure compliance with hygiene, health, and safety regulations.</li></ul>
Guest Experience<ul><li>
Deliver personalized, refined, and immersive experiences that reflect the rich culture and traditions of Turkish hospitality.</li><li>
Handle guest complaints and feedback professionally, ensuring timely resolution and follow-up.</li><li>
Build strong relationships with returning guests and VIPs to enhance loyalty.</li></ul>
Team Leadership &amp; Training<ul><li>
Lead, motivate, and develop a multicultural service team in delivering five-star dining standards.</li><li>
Conduct regular training on service etiquette, Turkish culinary knowledge, upselling techniques, and guest engagement.</li><li>
Schedule staff effectively to meet operational needs while controlling labor costs.</li></ul>
Financial Management<ul><li>
Monitor outlet performance, manage budgets, and analyze sales reports to achieve revenue and profitability targets.</li><li>
Drive upselling initiatives and implement promotional activities aligned with the outlet&rsquo;s concept.</li><li>
Control operating expenses, minimize wastage, and oversee inventory management.</li></ul>
Menu &amp; Concept Collaboration<ul><li>
Work closely with the Head Chef to update menus, create seasonal offerings, and maintain the authenticity of the Turkish dining concept.</li><li>
Ensure beverage pairing knowledge (especially Turkish wines, teas, and specialty drinks) is communicated to the team.</li><li>
Ensure the outlet ambiance, d&eacute;cor, music, and service rituals align with the luxury Turkish fine dining theme.</li></ul>
Administration &amp; Compliance<ul><li>
Maintain accurate documentation, including daily reports, training logs, inventory sheets, and staff performance records.</li><li>
Coordinate with other resort departments (Marketing, Events, Culinary, Finance, Housekeeping) to support special events and operational needs.</li><li>
Support recruitment, onboarding, and performance review processes for outlet staff.</li></ul> 
Qualifications<ul><li> 
Minimum 3&ndash;5 years of supervisory or managerial experience in Fine Dining, preferably in a Turkish or Middle Eastern concept.</li><li>
Strong understanding of Turkish cuisine, culture, and dining traditions.</li><li>
Experience in luxury hotel or resort environments (5-star required).</li><li>
Ability to work under pressure while maintaining service excellence.</li><li>
Fluency in English; Turkish language skills are an advantage</li></ul> 
Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Outlet Manager – Turkish Fine Dining

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