outlet supervisor

ACCOR

To provide a courteous, professional, efficient and flexible service at all times, following Rixos Standards of Performance.
To be entirely flexible and adapt to rotate within the different sub departments of the Food &amp; Beverage Division or any other Department of the hotel as assigned.
To carry out any other reasonable duties and responsibilities as assigned.
To perform opening and closing procedures established for the place of work as assigned.
To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food &amp; Beverage combinations and up sell alternatives.
To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
To ensure that the place of work and surrounding area is kept clean and organized at all times.
To handle guest enquiries in a courteous and efficient manner.
To establish a rapport with guests maintaining good customer relationship.
To monitor operating supplies and reduce spoilage and wastage.
To report guest complaints or problems to Managers if no immediate solution can be found and assure follow up with guests.
To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.
To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards
To provide friendly, courteous and professional service at all times.
To maintain good working relationships with colleagues and all other departments.
To read and understand the hotel s Employee Handbook and to adhere to the hotel s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
To comply with local legislation as required.
To respond to any changes in the department as dictated by the needs of the hotel.
To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
To attend training and meetings as and when required.

Outlet Supervisor

Minor International

KEY DUTIES AND RESPONSIBILITIES <ul> <li>To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Associate satisfaction and delivery of prompt, courteous service.</li> <li>Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.</li> <li>Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders</li> <li>During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.</li> <li>Assist in maintaining a highly motivated and well trained staff</li> <li>Open and close shift in accordance with Manager s Checklist.</li> <li>Train, maintain and enforce all Anantara World Islands Dubai Service Standards</li> <li>Properly execute revenue and check control procedures on shift</li> <li>Maintain a safe and sanitary work environment for all Associates and guests</li> <li>Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks)</li> <li>Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.</li> <li>Be on the floor during entire meal period and ensure adequate coverage</li> <li>Ensure that only a quality product is being served</li> <li>Maintain proper Associate uniform standards</li> <li>Manage an effective repair and maintenance program through the use of work orders, inspections, etc.</li> <li>Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations (i.e. scheduling, time adjustments, etc.)</li> <li>Assist any Associate in his/her job performance, when required, to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates</li> <li>Encourage problem solving by Associates through proper training and empowerment, to ensure guest satisfaction.</li> <li>Establish effective communication with Associates to gain their trust and respect through his/her hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Anantara World Islands Dubai s Guarantee of Fair Treatment Policy</li> <li>Identify and recommend incentive programs, new ideas, and methods of operation</li> </ul> <ul> <li>This is a highly visible guest service position, requiring above average communication skills</li> </ul>

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
You will support the overall Food &amp; Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food &amp; Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment. 
Qualifications<ul><li> 
College diploma in Hotel Management or related field</li><li>Previous experience in Food &amp; Beverage/Restaurant and Banquet operation</li><li>Passion for leadership and teamwork</li><li>Eye for detail to achieve operational excellence</li><li>Excellent guest service skills</li></ul></div>

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 You will support the overall Food &amp; Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food &amp; Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 College diploma in Hotel Management or related field
 </li>
 <li>
 Previous experience in Food &amp; Beverage/Restaurant and Banquet operation
 </li>
 <li>
 Passion for leadership and teamwork
 </li>
 <li>
 Eye for detail to achieve operational excellence
 </li>
 <li>
 Excellent guest service skills
 </li>
 </ul>
</div>

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES
 
 
 
 Please note that this is not an exhaustive list of everything that needs to be done. Anantara World Islands Dubai employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
 
 
 <ul>
 <li>
 To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Associate satisfaction and delivery of prompt, courteous service.
 </li>
 <li>
 Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.
 </li>
 <li>
 Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders
 </li>
 <li>
 During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
 </li>
 <li>
 Assist in maintaining a highly motivated and well trained staff
 </li>
 <li>
 Open and close shift in accordance with Manager&rsquo;s Checklist.
 </li>
 <li>
 Train, maintain and enforce all Anantara World Islands Dubai Service Standards
 </li>
 <li>
 Properly execute revenue and check control procedures on shift
 </li>
 <li>
 Maintain a safe and sanitary work environment for all Associates and guests
 </li>
 <li>
 Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks)
 </li>
 <li>
 Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.
 </li>
 <li>
 Be on the floor during entire meal period and ensure adequate coverage
 </li>
 <li>
 Ensure that only a quality product is being served
 </li>
 <li>
 Maintain proper Associate uniform standards
 </li>
 <li>
 Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
 </li>
 <li>
 Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations (i.e. scheduling, time adjustments, etc.)
 </li>
 <li>
 Assist any Associate in his/her job performance, when required, to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates
 </li>
 <li>
 Encourage problem solving by Associates through proper training and empowerment, to ensure guest satisfaction.
 </li>
 <li>
 Establish effective communication with Associates to gain their trust and respect through his/her hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Anantara World Islands Dubai&rsquo;s Guarantee of Fair Treatment Policy
 </li>
 <li>
 Identify and recommend incentive programs, new ideas, and methods of operation
 </li>
 <li>
 This is a highly visible guest service position, requiring above average communication skills
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in a Food &amp; Beverage/Restaurant/Outlet operations leadership role
 </li>
 <li>
 Passion for leadership and teamwork
 </li>
 <li>
 Eye for detail to achieve operational excellence
 </li>
 <li>
 Excellent guest service skills
 </li>
 <li>
 Arabic speaker is a plus
 </li>
 </ul>
</div>

Outlet Supervisor - Qamar

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25119235
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Sheraton Grand Doha Resort &amp; Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
 
 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Outlet Supervisor - Arabic speaker

AL ANEES QATAR

SALES SUPERVISOR-RETAILS-3 to 5 years experience in retail/ outlet supervision-strong leadership and team management skills-knowledge of inventory and store operation-good communication and problem solving skills-proficiency in Ms office (Excel,Word and Power point)-English required ,Arabic an advantageJob Types: Full-time, PermanentPay: QAR5,000.00 - QAR7,500.00 per month

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