outreach manager

Homeward Bound of Western North Carolina

<div></div><div><div>Department: Homeless Services</div>
<div>
Job Title: Outreach Case Manager</div>
<div>
Reports to: Outreach Program Manager</div>

The Organization:

Homeward Bound is the leading nonprofit organization in Buncombe County focused on preventing and ending homelessness using the best practice Housing First model. We work collaboratively with community partners and have a proven track record of helping individuals and families achieve housing stability. Since 2006, Homeward Bound has moved more than 2,615 people off the streets, out of cars, camps, and shelters and into permanent housing.

Overview: Homeward Bound&rsquo;s outreach team works to connect homeless individuals to housing and community resources. The Outreach Case Manager is a source of support and guidance to individuals, trained to assist individuals with identifying barriers to housing and engage in goal planning that aims to link individuals to the resources and skills that they need in order to achieve long-term housing. Most importantly, we are looking for individuals that have passion for the work and compassion for all people experiencing homelessness in our community, no exceptions.

This Outreach Case Manager is primarily focused downtown and serves as a liaison between people experiencing homelessness, faith communities, businesses, residents, and City of Asheville emergency services staff, offering harm reduction strategies and problem-solving support to all parties.

Schedule and compensation: This is a full-time, non-exempt position with $24.15 hourly compensation. The schedule has some flexibility but does require some evening and Saturday hours.
<div>
Education/Experience Requirements:</div> 

<ul><li>
<div>BA/BS in Human Services or comparable experience</div>
</li><li>
<div>Prior experience with homeless population or populations with high clinical needs</div>
</li><li>
<div>Demonstrated ability to work independently and proactively</div>
</li></ul>
<div>Our values:</div>
<ul><li>
<div>We believe in the absolute value and worth of every single human being.</div>
</li><li>
<div>We believe that housing is a basic human right, integral to self-worth and dignity.</div>
</li><li>
<div>We believe that homelessness is a solvable problem.</div></li></ul> 


Mission: To prevent and end homelessness in our community through permanent housing and support
<div>
Homeward Bound bases its human resource decisions on objective criteria without regard to any characteristic or condition protected by law. We are committed to a workplace that offers equal opportunity without discrimination based on race, color, national origin, citizenship, sex, pregnancy, sexual orientation, gender identity or expression, age, religion, disability, genetic information/medical history, military/veteran status, or any characteristic or condition protected by law, but not specifically mentioned here.</div><div> 
Responsibilities:</div> 

<div>
Client Services</div>
<ul><li>
<div>Proactively outreach individuals experiencing homelessness in Asheville, with a particular focus on downtown</div>
</li><li>
<div>Complete intake paperwork and assessments in order to connect clients with housing resources</div>
</li><li>
<div>Connect clients with supportive services in order to meet both their immediate needs and long-term goals</div>
</li><li>
<div>Work with each client to develop and/or strengthen their goal plan according to individual goals and objectives</div>
</li><li>
<div>Ensure that client interactions are person-centered, goal-focused and reflect each client&rsquo;s goal plan</div>
</li><li>
<div>Maintain contact with all clients on a scheduled basis that is appropriate to their particular status and needs</div>
</li><li>
<div>Ensure that all services are offered with a trauma informed approach</div>
</li><li>
<div>Arrange and/or provide transportation to clients when required</div>
</li><li>
<div>Exercise patience, understanding, and concern for each client&rsquo;s well-being, safety, development, and enjoyment of life</div>
</li><li>
Attend weekly case management meetings and other specified meetings/trainings as required
</li></ul>
Community
<ul><li>
<div>Build and maintain relationships with community mental health treatment providers, crisis service agencies and other community partners working with homeless individuals</div>
</li><li>
<div>Work closely with police and fire departments and other emergency services staff to improve outcomes</div>
</li><li>
<div>Be responsive to community stakeholders questions and concerns about interactions with individuals experiencing homeless</div>
</li><li>
<div>Assist community stakeholders in addressing behavioral issues with individuals experiencing homelessness</div>
</li><li>
Conduct trainings/meetings for community stakeholders about how to best work with homeless community and problem solve any issues
</li></ul>
Admin
<ul><li>
<div>Ensure all documentation is completed in a timely manner, including data for HMIS</div>
</li><li>
<div>Follow Homeward Bound&rsquo;s Client confidentiality policy and procedures for sensitive client information.</div>
</li><li>
<div>Assist Coordinated Entry with Data Management and City By Name List referrals</div>
</li><li>
<div>Work with supervisor to complete reporting requirements for county, city, or public grants</div></li></ul> 


**This job description does not list all of your job duties. Occasionally, your supervisor or manager might request that you perform other reasonable duties in order to most effectively work towards Homeward Bound&rsquo;s mission of ending homelessness.</div>

Outreach Case Manager 2 of 2

Jewish Family & Children's Services of Northern NJ

COMMUNITY OUTREACH &amp; PARTNERSHIPS MANAGER (Part Time)20 hour per week at $40 per hour - $41,600 part time annual salaryAre you a natural relationship-builder with a passion for helping people access vital support services? We are seeking a dynamic professional to join our team:&gt; Strengthen community connections&gt;&gt; Raise community awareness of our vital services&gt;&gt;&gt;And as a result &hellip; bring in more people in need, for us to serve.Jewish Family &amp; Children&rsquo;s Services of Northern New Jersey (JFCS) is a nonprofit, health &amp; human services agency committed to improving the lives of individuals and families across our region. Rooted in Jewish values and tradition, we offer compassionate, professional support to all who turn to us, regardless of background, faith, identity, or circumstance. OUR MISSION is to strengthen and enhance the well-being of the community by providing high-quality services that meet life&rsquo;s many challenges.The Community Outreach &amp; Partnerships Manager will connect and build relationships with healthcare providers and community-based organizations throughout our catchment area and serve as an ambassador for services JFCS can provide.While the role reports to the Director of Older Adult Services and operates out of that department, you will also partner with other JFCS departments (including our community social workers).RESPONSIBILIITIES<ul><li>Develop and maintain strong relationships with healthcare providers (e.g., hospitals, rehabilitation centers, physician practices), as well as community-based organizations, social service agencies, and local government or advocacy groups that support older adults and caregivers. Identify new partnership opportunities by educating discharge planners, social workers, and medical professionals about the support we offer to individuals and families.</li><li>Serve as a key ambassador to successfully connect with community partners and convey information on the range of our programs and services toward the goal of expanding outreach and collaboration opportunities.</li><li>Represent JFCS at community events, meetings, and networking opportunities to tell our mission-driven story in a compelling and authentic way.</li></ul>Qualifications:<ul><li>Experience in outreach, community relations, or as a healthcare liaison</li><li>A genuine passion for helping people access meaningful support services</li><li>Exceptional interpersonal and communication skills</li><li>Experience managing relationships and following up in effectively &amp; professionally</li><li>Good computer skills [MS Word/Excel/Outlook and database software experience</li></ul>If you are energized by relationship-building and driven by purpose, help make an impact!Pay: $40.00 per hourApplication Question(s):<ul><li>Please provide 2-3 sentences that explain why this job seems a good fit for you.</li><li>Are you looking specifically for a Part Time position?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Community Outreach & Partnership Manager, Part Time, 20 hours per week

State of Washington

JOB
 This recruitment will remain open until a sufficient number of qualified candidates have applied. The first review of applications is expected to begin on 05/06/2026 and will be ongoing. It is in the applicants’ best interest to submit their application materials as early as possible. The hiring manager reserves the right to make a hiring decision at any time. This job posting may be closed at any time without notice.Why work for the Washington Student Achievement Council? At the Washington Student Achievement Council (WSAC), we are committed to increasing educational opportunities and attainment in Washington. We believe that every person living in the state of Washington should have access to educational opportunities and be encouraged to pursue education or training beyond high school.To achieve our mission, we: Lead statewide strategic planning to increase educational attainment.Administer programs that help people access and pay for college.Advocate for the economic, social, and civic benefits of higher education.Learn more about the work of the Washington Student Achievement Council and our equity statement at www.wsac.wa.gov.At WSACOur programs and policies work with diverse communities to eliminate barriers to people pursuing education beyond high school. As an employer, we strive to hire, cultivate, and retain a competitive workforce that reflects the communities we serve.We offer flexible/alternative work schedules, wellness activities, and teleworking opportunities.Eligible employees who are new parents or legal guardians can bring their infant (six weeks to six months) when returning to work.Employees have access to tuition assistance and tuition waiver programs.If you have experience advocating for communities of color or others who are experiencing educational inequities-including those directly impacted by the criminal justice system; people who identify as queer, trans, lesbian, gay or bisexual; veterans; and people with disabilities you are strongly encouraged to apply, even if you don’t meet all of the desired/preferred qualification listed.Learn more about WSAC’s mission and our commitment to equity. Our Commitment to EquityAbout the Program or Division The Washington Education Savings Plans (WA529) division includes the GET Prepaid Tuition Plan (GET) and WA529 Invest. We strive to increase college access and affordability and reduce future student debt by offering individuals and families various options to save for a student’s future higher-education expenses. These plans promote saving to reduce future debt, therefore increasing college access and affordability. Additionally, we are committed to centering equity in our work and increasing program participation among underrepresented communities through targeted outreach, strategic partnerships, and initiatives. Additionally, we are committed to centering equity in our work and increasing program participation among underrepresented communities through targeted outreach, strategic partnerships, and initiatives.The Committee on Advanced Tuition Payment and College Savings governs the program. The Committee is composed of the Executive WSAC Director, the State Treasurer, the Director of the Office of Financial Management, and two citizen members.About the PositionThe Community Engagement Manager leads statewide outreach and engagement efforts to increase awareness and participation in WA529 programs. This role develops outreach strategies, builds partnerships, and represents WA529 through presentations, events, and collaborations.Reporting to the Associate Director for Community Engagement, this position supervises Community Engagement staff, manages outreach initiatives, and contributes to program strategy and continuous improvement.This position is ideal for a relationship-focused leader who enjoys connecting with communities and advancing equitable access to education.Working ConditionsThis position is based in Olympia, Washington, and primarily involves working in an office setting using standard computer and office equipment. The typical work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.This role requires a high level of flexibility to support statewide outreach and community engagement activities. Regular travel throughout Washington, including overnight travel, is expected, and occasional out-of-state travel may be required. Evening and weekend work is a routine part of the position, supporting events, presentations, and community partnerships. The position also includes physical demands associated with outreach activities, such as lifting, transporting, and setting up boxes of materials and exhibit displays at events.Work often involves managing multiple priorities and meeting deadlines, with extended hours expected during peak outreach periods or as needed to meet program demands.This is a full-time, position eligible for benefits, leave, and retirement, and is exempt from civil service regulations.
 
EXAMPLE OF DUTIES
 Some of what you'll be doing includes: Leadership & Program ManagementSupervise, mentor, and support Community Engagement staffCo-develop and implement the annual outreach plan.Manage outreach budgets, materials, and vendor relationshipsServe on the WA529 Leadership TeamIdentify and implement improvements to outreach strategies and operationsOversee the procurement and management of outreach materials and promotional items, including vendor coordination, budgeting, billing, and inventory oversight.Community & Employer EngagementDevelop and implement statewide engagement strategiesBuild and maintain partnerships with employers, community organizations, and stakeholdersLead employer engagement efforts, including payroll direct deposit participationPlan and coordinate outreach events, presentations, and sponsorshipsRepresent WA529 at community events, conferences, and professional meetingsCollaboration & CommunicationsCollaborate with WSAC divisions to align outreach effortsDevelop outreach materials, talking points, and communicationsSupport marketing initiatives and research projectsCoordinate employer communications, including newslettersContribute to marketing initiatives, research projects, and procurement processes, including RFI, RFP or RFQQ support when needed
 
SUPPLEMENTAL INFORMATION
 To be considered for this position, you must possess the required qualifications listed above. Find this job posting and complete your profile at www.careers.wa.gov. A complete application package includes: Letter of Application. A letter of application that addresses how you meet the required education and experience described in this announcement. Applications with generic cover letters will be considered nonresponsive and may be eliminated from further consideration.Resume. A detailed resume including all educational and professional experience.References. A list of names, titles, and current telephone numbers of three (3) employment references.Your responses to the supplemental questions.Please note: Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. QUESTIONS?For questions about this recruitment, email KarenM@wsac.wa.govEEO StatementThe Washington Student Achievement Council is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all applicants and employees. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, and veterans are encouraged to apply. If you need accommodation in the application process or wish to receive this job announcement in an alternative format, please call 360.485.1138 or email HumanResources@wsac.wa.gov.

Community Engagement Manager

Cayenne Wellness Center and Children's Foundation

Advocacy and Community Engagement (ACE) ManagerJOB DESCRIPTIONAbout Cayenne Wellness Center (CWC)Please include cover letter.Cayenne Wellness Center and Children&rsquo;s Foundation (CWC) is a 501(c)(3) nonprofit dedicated to improving health outcomes and reducing mortality for individuals and families affected by Sickle Cell Disease (SCD).CWC is a recognized leader in advocacy, education, and community engagement, working to address systemic health disparities and inequities impacting the SCD community. Through legislative advocacy and strategic partnerships, CWC has helped advance critical policies, including the passage of the Sickle Cell Treatment Act in California.Advocacy Day InitiativeCWC&rsquo;s annual Advocacy Day mobilizes patients, caregivers, and community stakeholders from across California to engage directly with policymakers. This initiative builds a strong, informed network of advocates who elevate issues impacting the SCD community, promote equitable access to care, and influence health policy at the state and national levels.Position OverviewWe are seeking a results-driven, proactive, and community-focused Advocacy and Community Engagement (ACE) Manager to lead outreach, coordination, and engagement efforts for CWC&rsquo;s Advocacy Day initiative.This role is responsible for building and mobilizing a statewide network of advocates, increasing participation in Advocacy Day, and strengthening relationships with community organizations, stakeholders, and legislative partners. The ACE Manager will play a key role in ensuring that Advocacy Day is impactful, well-attended, and aligned with CWC&rsquo;s broader policy and equity goals.Candidates invited to interview will be asked to present a 30/60/90-day plan outlining their strategy for outreach, relationship building, and measurable outcomes. Candidates should review Advocacy Day materials on the Cayenne Wellness Center website prior to interviewing.Key Responsibilities:Outreach &amp; Recruitment<ul><li>Identify, recruit, and engage patients, caregivers, community members, and partner organizations to participate in Advocacy Day</li><li>Once identified, train those that desire to be local regions coordinators (December - April)</li><li>Identify speakers for trainings</li><li>Conduct outreach via phone, email, virtual meetings, and in-person engagement</li><li>Build and maintain a strong pipeline of engaged advocates across California</li></ul>Advocate Engagement &amp; Preparation<ul><li>Support the development and coordination of Advocacy Day trainings and materials</li><li>Prepare participants to effectively engage with legislators and policymakers</li><li>Ensure advocates understand key policy priorities and messaging</li></ul>Relationship Building<ul><li>Establish and maintain relationships with community-based organizations, healthcare partners, and advocacy groups</li><li>Serve as a liaison between CWC and external stakeholders</li><li>Strengthen partnerships that support long-term advocacy efforts</li></ul>Event Coordination Support<ul><li>Assist in planning and execution of Advocacy Day activities, including scheduling, logistics, and participant coordination</li><li>Help coordinate meetings with legislative offices and stakeholders</li><li>Support on-the-ground or virtual execution of Advocacy Day</li></ul>Tracking &amp; Reporting<ul><li>Maintain detailed records of outreach, partnerships, and participant engagement</li><li>Track metrics related to recruitment, participation, and outcomes</li><li>Provide regular progress reports to leadership</li></ul>Collaboration<ul><li>Work closely with the CWC team to align advocacy efforts with organizational priorities</li><li>Contribute ideas to expand advocacy reach and deepen community impact</li></ul>What You Bring<ul><li>Bachelor&rsquo;s degree in Public Health, Public Policy, Communications, or a related field (Master&rsquo;s preferred)</li><li>3+ years of experience in advocacy, community engagement, public health, or related work</li><li>Strong outreach, recruitment, and relationship-building skills</li><li>Excellent communication and public speaking abilities</li><li>Experience engaging diverse communities and addressing health disparities</li><li>Highly organized with strong tracking, reporting, and project management skills</li><li>Ability to work independently and take initiative in a fast-paced environment</li><li>Proficiency in Google Workspace, Microsoft Office, and presentation tools</li><li>Bilingual (English/Spanish) strongly preferred</li></ul>Success Profile &ndash; Who Thrives in This Role<ul><li>A self-starter who is energized by community engagement and advocacy.</li><li>Someone who is persistent, organized, and relationship-driven.</li><li>A communicator who follows up consistently and documents progress clearly.</li><li>A person who brings enthusiasm, professionalism, and cultural awareness.</li><li>Someone who turns passion for public health into tangible community impact.</li></ul>Why Join CWCAt CWC, you will have the opportunity to make a meaningful impact by educatingcommunities, supporting families, and advancing health equity. You&rsquo;ll be part of amission-driven team committed to advocacy, empowerment, and improving public healthoutcomes across California.Pay: $26.00 per hourBenefits:<ul><li>Health insurance</li></ul>Work Location: Hybrid remote in Glendale, CA 91205

Advocacy and Community Engagement (ACE) Manager

West County Community Services

Title: Guerneville Homeless Outreach CoordinatorReports To: Housing Services ManagerFLSA Status: Non-exemptClassification: Full Time, RegularWage: $25.00 per hourSummaryUnder the general direction of the Housing Services Manager, the Outreach Coordinator will consolidate outreach efforts and effectively partner with other agencies as necessary to provide hands-on services to individuals without homes in the Guerneville area.Essential Functions<ul><li>Possess/gain extensive knowledge of the homeless service system in Sonoma County to integrate local efforts into the countywide system</li><li>Refer individuals without homes to Coordinated Entry as appropriate</li><li>Represent WCCS at homeless services related and other relevant meetings</li><li>Assume a leadership role in the coordination of Guerneville homeless services</li><li>Partner with local agencies to promote a more integrated approach in obtaining housing for the homeless</li><li>Develop relationships with clients for the purpose of successfully connecting them to available resources and services</li></ul>Duties and Responsibilities<ul><li>Connect and guide individuals without homes to housing options</li><li>Introduce homeless individuals to supportive services such as SDI, housing vouchers, employment, IDs, etc.</li><li>Develop a citywide services matrix to inform both housed and unhoused communities of the availability of services</li><li>Increase citywide awareness and understanding of rules/laws around homelessness</li><li>Develop volunteer/civic engagement opportunities around homelessness</li><li>Support Safe Parking efforts as warranted</li><li>Maintain client confidentiality</li><li>Perform all other relevant duties as assigned by the Manager</li></ul>Knowledge, Skills, &amp; Abilities:<ul><li>Excellent Customer Service skills</li><li>Excellent oral and written communication skills</li><li>Prior experience providing outreach services preferred</li><li>Adept at coordinating multiple services to include those listed under Duties and Responsibilities</li><li>Responsible and energetic</li><li>Proficient at records maintenance</li><li>Strong computer skills</li></ul>Minimum requirements<ul><li>High school diploma or equivalent is required</li><li>Satisfactorily pass background check and DOJ fingerprint clearance</li><li>Valid Driver's License and automobile insurance</li><li>Acceptable DMV record</li></ul>The above is intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Americans with Disabilities ActWCCS has pledged to ensure that employees and applicants have equal access to job opportunities, will not be discriminated against based on having an actual or perceived disability, and will have the same opportunity for employment, promotions, and transfers, as those individuals who do not have disabilities. WCCS complies with requests for accommodations under the Americans with Disability Act, including the Amendments Act.Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions of this position.Move, traverse &ndash; consistently moves about even and uneven ground at encampments and beyond to communicate and interact with clients and othersCommunicate, exchange Information - must successfully partner with WCCS management and staff via phone, text, or emailDetect, identify &ndash; frequently reviews and researches program related topics via websites and social mediaStrength &ndash; will occasionally move and/or rearrange items, up 0p 30 poundsStationary position &ndash; must be able to remain in a stationary position up to 25% of the timeOperate, draft/write, compile &ndash; consistently uses a computer and cell phone to communicate and submit, prepare and review reportsWest County Community Services is an equal opportunity employer. Our agency values Diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected status.Pay: $25.00 per hourBenefits:<ul><li>403(b)</li><li>403(b) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Guerneville, CA 95446

Outreach Coordinator Guerneville

Blue Star Families, Inc

<div>Job Title: Senior Manager, Outposts

Department: Chapter Impact

Location: Remote/Virtual, within the United States

Reports to: VP of Communities Expansion

Direct Reports: None

Classification: Exempt

Position type: Full-Time Employee

Anticipated Pay Range at Commencement of Employment: $69,000 - $88,000 


Blue Star Families

Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country.

Our mission is simple and bold: We make military life awesome for families. We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We're a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind.

A Blue Star Family is one with an immediate family member &mdash; a spouse, parent, or child &mdash; actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges, including frequent relocations, deployments, career disruptions, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging.

We serve with urgency but build trust over time &mdash; because change happens at the speed of trust. Whether we're driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions.

Who We're Looking For:
<ul>
<li>Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change &mdash; and who care deeply about making an impact that matters.</li>
</ul>
What You'll Do Here:
<ul>
<li>Solve complex challenges with data, heart, and humility</li>
<li>Build cross-sector partnerships that get things done</li>
<li>Help military families feel at home wherever they live</li>
</ul>
If you're ready to work in a high-performance, mission-driven environment &mdash; and to make life better for those who serve &mdash; Blue Star Families is where you belong.

As a fully remote organization, we rely on scheduled in-person gatherings to foster alignment, collaboration, and organizational culture. This role requires the ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events. These gatherings are essential for connection, brainstorming, and staying strategically aligned across teams. Participation is required as a core part of the role. 


General Description

Blue Star Families (BSF) is the nation's largest chapter-based non-profit organization serving military and Veteran families. With more than 450,000members, serving more than 1.5 million military-connected family members each year, we ensure that wherever military and veteran families go, they always feel connected, supported, and empowered to thrive in every community.

BSF is expanding its reach into new communities by setting up Outposts throughout the Continental U.S., its territories, and beyond. By partnering with vetted local organizations, Outposts are a way for BSF to more quickly expand its reach into new communities and deliver high-impact, evidence-based programming for military- and veteran-connected families.

The Senior Manager of Outposts is responsible for executing and managing Blue Star Families Outposts network. This includes implementing the strategy to increase our reach and depth of programming into new communities. The position will also oversee the day-to-day management of the selected Outposts, third-party organizations responsible for delivering BSF's mission to strengthen military and veteran families by connecting them with their neighbors to create vibrant communities of mutual support. A successful candidate will be passionate, self-motivated, highly organized, flexible, and able to pivot when necessary.

As a fully remote organization, we rely on regular in-person gatherings to fulfill core business functions, including strategic planning, cross-functional collaboration, and culture-building. This role requires the ability to travel overnight several times per year to attend team offsites, leadership sessions, and company-wide events. These events are critical to performing the essential functions of the role, enabling team alignment, effective decision-making, and strong interpersonal connection. Attendance and participation in these gatherings is a non-negotiable component of the position. 


Key Job Functions
<ul>
<li>Manage the vetting and selection of local organizations to serve as Outpost partners.</li>
<li>In collaboration with the Outposts, support the execution and management of high-quality business strategies and plans, ensuring their alignment with BSF's short- and long-term objectives.</li>
<li>Work with Outposts and BSF Programs and Digital teams to identify programs, services, and events to be carried out at Outpost locations.</li>
<li>Train and onboard outposts</li>
<li>Collaborate with the BSF Research and Evaluation team on the delivery of national research initiatives (MFLS,, Pulse Checks) and ensure program evaluation practices are implemented by outpost partners.</li>
<li>Collaborate with the Strategic Alliances and Government Relations teams to ensure that community leaders, elected officials, senior military, and other key stakeholders are aware of and engaging with BSF Outposts, resources, and programming.</li>
<li>In partnership with cross-departmental teams, communicate KPIs to help evaluate and track Outpost performance, impact, and progress.</li>
<li>Assist with preparing and monitoring budgets, contracts, and MOUs.</li>
<li>Support Chapter Executive Directors with the management and oversight of Outposts in their service areas.</li>
<li>Manage Outpost marketing, public relations, and social media strategies and materials.</li>
<li>Support expansion into new markets, including outreach, partner development, and launch planning.</li>
<li>Execute annual Outpost goals and strategic initiatives, driving cross-functional alignment across BSF departments to ensure successful delivery.</li>
<li>Contribute to fundraising efforts by supporting proposals, storytelling, and stakeholder engagement to sustain and scale the Outposts program.</li>
<li>Perform other duties as assigned.</li></ul> 


Required Experience, Skills, Background
<ul>
<li>Bachelor's Degree in relevant field required, advanced degree preferred.</li>
<li>4-7 years of progressively responsible work experience in program management and community outreach roles.</li>
<li>Experience in monitoring budgets and reviewing contracts.</li>
<li>Self-motivated with the ability to quickly and easily adapt to changing organizational needs.</li>
<li>Strong communication (written, verbal, and interpersonal) skills.</li>
<li>Excellent organizational and project management skills.</li>
<li>organizational initiatives.</li>
<li>Cultural competence in the military and Veteran space.</li>
<li>Ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events. These gatherings are essential for connection, brainstorming, and staying strategically aligned across teams. Participation is required as a core part of the role.</li>
<li>Willingness to work evenings, weekends, and holidays as necessary to support key organizational initiatives.</li>
<li>Ability to lift and carry supplies and equipment up to 30 lbs.</li></ul> 


Desired Experience, Skills &amp; Background
<ul>
<li>Familiarity with membership-driven organizations.</li></ul> 


More About Blue Star Families

Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors &mdash; both people and organizations &mdash; to create strong communities of mutual support. We believe we're all stronger when we take care of one another.

Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing.

Blue Star Families is a registered 501(c)(3) nonprofit organization. 


EEO Policy

Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</div>

Senior Manager, Outposts

Viper Law Group

About UsAt Viper Law Group, we&rsquo;re not your typical law firm.We are one of the fastest-growing personal injury firms in Indiana, built on hustle, accountability, and genuine care for our clients. Our team operates in a high-energy, team-first environment where results matter&mdash;but so do relationships.We take pride in delivering an elite client experience while aggressively advocating for people who have been injured. If you&rsquo;re someone who thrives in a fast-paced environment and wants to grow with a company that&rsquo;s going places, keep reading.Position OverviewWe are seeking a Case Manager &amp; Outreach Liaison to join our ambitious and growing team.This is a hybrid role combining client-facing case management with community outreach and relationship building. You&rsquo;ll work directly with our legal team while also representing the firm at events, meetings, and networking opportunities.This role is ideal for someone who is:<ul><li>Organized and detail-oriented</li><li>Outgoing and personable</li><li>Comfortable on the phone and in professional settings</li><li>Hungry to grow and be part of something bigger</li></ul>What You&rsquo;ll DoCase Management Responsibilities<ul><li>Communicate with clients regarding their personal injury claims</li><li>Coordinate medical records, bills, and documentation</li><li>Maintain accurate case files and updates in our system</li><li>Assist attorneys with case progression and client communication</li><li>Handle phone calls with professionalism and efficiency</li></ul>Outreach &amp; Liaison Responsibilities<ul><li>Attend marketing events, networking opportunities, and community meetups</li><li>Join the lead attorney for meet-and-greets, introductory lunches, and relationship-building efforts</li><li>Help establish and maintain referral partnerships (chiropractors, clinics, local businesses, etc.)</li><li>Represent the firm in a confident, professional, and personable manner</li></ul>What We&rsquo;re Looking For<ul><li>2+ years of customer service experience (required)</li><li>Strong phone and communication skills</li><li>Proficiency in Microsoft Office (Outlook, Word, Excel)</li><li>Highly organized with strong attention to detail</li><li>Reliable, punctual, and accountable</li><li>Outgoing personality and comfortable interacting with new people</li><li>Willingness to learn and grow within the firm - receptive to feedback/criticism</li><li>High school diploma or GED (required)</li></ul>What Sets You Apart / Bonus Attributes<ul><li>Experience in personal injury or legal settings (preferred, not required)</li><li>Medical education and or training</li><li>Insurance claims experience</li><li>Strong multitasking ability in a fast-paced environment</li><li>A &ldquo;no excuses&rdquo; work ethic</li></ul>Why Join Us<ul><li>Be part of a rapidly growing firm with real momentum</li><li>Work in a high-energy, ambitious, team-driven environment</li><li>Direct exposure to legal strategy, case development, and business growth</li><li>Opportunities to attend events and build professional relationships</li><li>Clear path for growth and advancement&mdash;we promote from within</li><li>A team that genuinely cares about clients and each other</li></ul>Compensation &amp; Benefits<ul><li>Competitive pay</li><li>Performance-based growth opportunities</li><li>Paid time off</li><li>Professional development and advancement opportunities</li></ul>Pay: $15.00 - $20.00 per hourBenefits:<ul><li>Paid time off</li><li>Paid training</li></ul>Work Location: In person

Case Manager and Outreach Liaison

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