outreach manager

Clear-Com

<div>Clear-Com, an HME company, is a trusted global provider of professional real-time communications solutions and services since 1968. We innovate market proven technologies that link people together through wired and wireless systems.

Clear-Com was first to market portable wired and wireless intercom systems for live performances. Since then, our history of technological advancements and innovations has delivered significant improvements to the way people collaborate in professional settings where real-time communication matters. For the markets we serve - broadcast, live performance, live events, sports, military, aerospace and government- our communication products have consistently met the demands for high quality audio, reliability, scalability and low latency, while addressing communication requirements of varying size and complexity. Our reputation in the industry is not only based on our product achievements, but also on our consistent level of customer engagement and dedication to delivering the right solutions for specialized applications, with the expertise to make it work. Around the globe and across markets, Clear-Com&rsquo;s innovations and solutions have received numerous awards and recognitions for ingenuity and impact to customers. Come join our team!

We are currently recruiting for a Market Outreach Manager.

What you will do in the position:
<ul>
<li>Market Outreach &amp; Development 
<ul><li>Business Development lead for all outreach activities directly to Consultants. Prepare and deliver technical drawings, supporting materials and boms for future projects. Specific focus on Theme Parks and Cruise line customers.</li>
<li>Collaborate with Regional Sales Managers (RSMs) on higher‑end technical pre‑sales activities, including system design consultations, technical demonstrations, drawings, and solution design work, supporting key customer relationships within top‑tier markets.</li>
<li>Defines market needs and the relevant communication solutions with existing product portfolio for addressing the market(s); develop and/or refine existing presentation materials for expressing these solutions.</li>
<li>Establishes and maintains effective relationships with key constituents such as customers, Partners, industry consultants, and other market influencers; provide focused training for these groups as called for in collaboration with Sales.</li>
<li>Serve as an internal subject matter resource for RSMs and rep firms by developing and delivering product group training, technical enablement sessions, and sales education in collaboration with Sales and Marketing teams.</li>
<li>Specific focus on serving the Consultant segment &ndash; both tactically (training that group) and strategically (targeting them for our messages).</li>
</ul></li><li>New Product and Future Solutions Development 
<ul><li>Provides expert input to Product Management and/or Engineering leads.</li>
<li>Participates as an active member of the CC Futures Committee to share insights into up-and-coming technology trends for the markets we serve.</li>
</ul></li><li>Marketing 
<ul><li>Cooperates with MarComm to drive marketing communication plan to promote Clear-Com in the marketplace.</li>
<li>Develop externally facing marketing and technical content including videos, white papers, technical sales presentations, and other communications (e.g., podcasts or market‑focused media) to support Clear‑Com&rsquo;s market positioning, thought leadership, and product storytelling.</li>
<li>Writes, produces, records and manages marketing content for Clear-Com products.</li>
<li>Advises Marketing on how to develop, promote and advertise competitive advantages</li>
</ul>
</li></ul>What you will need to succeed:
<ul>
<li>Qualifications 
<ul><li>Ability to act independently and exercise good judgment and discretion.</li>
<li>Strong communication and presentation skills, written and verbal, and ability to work effectively in a fast-paced team environment.</li>
<li>Demonstrated project management skills.</li>
<li>Ability to analyze large amount of market data to formulate strategy and tactical plans.</li>
<li>Knowledge of intercom, audio and voice communications technologies and understand it&rsquo;s unique characteristics.</li>
</ul></li><li>Experience 
<ul><li>7+ years Related Field</li>
</ul></li><li>Education
<ul><li>4 Year/Bachelors Degree</li>
</ul></li><li>Travel
<ul><li>25%</li>
</ul>
</li></ul>The posted pay range, $112,700 - $150,200, is what we reasonably expect to pay for the role. This may vary depending on experience and other factors. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K contributions.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>

Market Outreach Manager

Moople Institute of Animation & Design

Job Locations - Jodhpur Park &amp; Chandannagar [Note - Fluency in Bengali language is mandatory]Desired Skills:-<ul><li>Minimum 5 years of experience in admissions, counselling, or sales (education and edtech industry will be preferred).</li><li>Team Handling Experience with Target Achievement for the Centre .</li><li>Candidates must have strong communication skills and should be willing to work with admission targets .</li></ul>Minimum Educational Qualification - Graduation.Job Responsibilities :-<ul><li>Manage and mentor the telecalling and marketing team .</li><li>Drive student admissions through strong follow-ups, counselling sessions, and campus visits.</li><li>Ensure achievement of daily/weekly/monthly admission targets.</li><li>Participate in seminars, education fairs, school visits, and promotional events.</li></ul>Job Types: Full-time, PermanentPay: ₹40,000.00 - ₹50,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Senior Admission and Outreach Manager

Aga Khan University

<div><div>Manager, Marketing and Outreach Engagement - (260000VD)</div><div><div> 
</div>Manager, Marketing and Outreach Engagement
Department: Virtual Care Division
Location: Aga Khan University, Karachi (with travel to Punjab as required)
Introduction to the Aga Khan University:
Chartered in 1983, it is a private, autonomous and self-governing international university with 13 teaching sites in 6 countries distributed across three continents. As an integral part of the Aga Khan Development Network, Aga Khan University (AKU) provides higher education in several disciplines, carries out research pertinent to the countries in which it exists and has campuses, programmes and/or teaching hospitals in Afghanistan, Kenya, Pakistan, Tanzania, Uganda and the UK. As an international institution, AKU operates on the core principles of quality, relevance, impact, and access; and AKU is a model of academic excellence and an agent of social change.
As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.
Key Responsibilities:
The Manager, Marketing and Outreach Engagement will lead the digital marketing, communications, outreach and brand strategy for the Virtual Care Division at the Aga Khan University Hospital.
This senior strategic role will shape the division&rsquo;s narrative, strengthen stakeholder engagement, expand digital reach, and enhance trust and visibility across diverse audiences.
The role will leverage modern communications practice, data analytics, and AI-enabled tools to deliver targeted, measurable, and impactful communication strategies aligned with institutional priorities.
The candidate will be responsible to:
Regular Duties / Responsibilities:
Strategic Communications and Messaging:<ul><li>
Develop and implement an integrated communications strategy aligned with Virtual Care goals and institutional priorities</li><li>
Lead the development of clear messaging frameworks, storytelling narratives, and audience-specific communication plans</li><li>
Ensure consistency of voice, tone, and positioning across digital, clinical, academic, and external communications</li><li>
Support executive communications, thought-leadership content, and major strategic announcements</li><li>
Translate complex clinical and technological concepts into clear, accessible, and compelling public communication</li><li>
Provide strategic communications advice to senior leadership on virtual care initiatives and service expansion</li></ul>
Digital Engagement and Marketing:<ul><li>
Lead integrated digital marketing initiatives across SEO, social media, email, web content, paid campaigns, and platform optimization</li><li>
Oversee search engine optimisation strategies to enhance organic visibility and discoverability of virtual care services</li><li>
Lead branding initiatives to position the virtual care platform as a trusted and credible digital health service</li><li>
Manage content strategy, including website content, newsletters, campaigns, multimedia storytelling, and patient focused information</li><li>
Coordinate internal teams and external agencies to deliver high-quality campaigns on time and within budget</li><li>
Use analytics dashboards and performance data to track outcomes, optimise engagement, and report insights to leadership</li></ul>
Brand, Outreach and Stakeholder Engagement:<ul><li>
Strengthen brand positioning of the Virtual Care Division as a trusted leader in digital health</li><li>
Build and maintain partnerships with academic institutions, healthcare networks, media organisations, NGOs, and community partners</li><li>
Lead outreach initiatives to improve awareness, access, and adoption among target audiences</li><li>
Support change communications related to virtual care adoption among target audience</li><li>
Represent the division in public forums, media engagement, and stakeholder events</li></ul>
AI, Data and Innovation in Communications:<ul><li>
Integrate AI tools into content development, audience segmentation, campaign optimisation, and analytics reporting</li><li>
Implement data-driven communications planning using dashboards and performance insights</li><li>
Stay abreast of emerging trends in digital health communication, social media platforms, and AI-enabled marketing</li><li>
Introduce innovative approaches to improve efficiency, reach, and engagement</li></ul>
Strategic Insight and Planning Support:<ul><li>
Provide communications insight, audience research, and stakeholder intelligence to inform Virtual Care strategy</li><li>
Analyse engagement trends, user feedback, and market insights to guide messaging and outreach priorities</li><li>
Contribute to strategic planning discussions, ensuring communication implications are considered in service development</li></ul>
Periodic Duties / Responsibilities:<ul><li>
Serve as the Acting Operations In-Charge on a rotational basis during weekends and public holidays.</li><li>
Based on scheduled rotation, manage operational oversight through both remote and in-person rotations, covering 6 to 8-hour shifts within a 24-hour service cycle.</li><li>
Maintain availability and responsiveness during off-duty hours as well to provide support in the event of operational emergencies or urgent business requirements.</li></ul></div><div></div><div><div> 
</div>Requirements:
EDUCATIONAL/PROFESSIONAL QUALIFICATIONS &amp; LICENSURE:<ul><li>
Graduate degree in communications, marketing or related field</li></ul>
RELEVANT EXPERIENCE (State nature and duration of work experience):<ul><li>
10+ years&rsquo; experience in strategic communications, digital marketing, or public affairs within complex 
organisations, preferably in healthcare, government, university, or nonprofit sectors</li><li>
Demonstrated success leading communications strategies for large-scale initiatives, organisational change, or digital services</li><li>
Strong expertise in digital communications, including SEO, analytics, social media strategy, content marketing, and stakeholder engagement</li><li>
Experience working with senior executives and cross-functional teams</li><li>
Familiarity with AI tools and data-driven communications approaches preferred</li></ul>
KNOWLEDGE AND COMPETENCIES (State skills, abilities &amp; traits required):<ul><li>
Strategic thinker and skilled storyteller</li><li>
Excellent writing, editing, and editorial judgement</li><li>
Data-driven and outcome-focused approach</li><li>
Calm and confident leader in complex environments</li><li>
Collaborative, diplomatic, and stakeholder-focused</li><li>
Curious about AI, digital innovation, and emerging communication tools</li></ul>
Comprehensive employment reference checks will be conducted<div> 
</div></div><div>
Primary Location: Pakistan</div><div>
Organisation: Aga Khan Hospital &amp; Medical College</div><div>
Employee Status: Regular</div><div>
Job Type: Standard</div><div>
Job Posting: 27/02/2026, 1:05:33 AM</div><div>
Closing Date: 08/03/2026, 1:59:00 PM</div></div>

Manager, Marketing and Outreach Engagement

Housing Forward NTX

<div>Description:

JOB SUMMARY:
The Street Outreach Specialists, individually and collectively, reach people who might not otherwise seek assistance or come to the attention of the homelessness service system. This position works to meet unsheltered people&rsquo;s basic needs while supporting them along the path toward housing stability. Street Outreach Specialists embrace a person-centered approach that inherently requires flexibility, patience, strong engagement techniques, and empathy. Due to the independent nature of frequently working solo and directly in the community, Street Outreach Specialists must be skilled in handling encounters and interactions that require problem-solving and independent judgement in situations such as individuals needing immediate housing, medical care or psychiatric hospitalization.
JOB RESPONSIBILITIES:<ul><li>
Provide targeted street outreach, assuring appropriate geographic coverage, to communities within Housing Forward&rsquo;s service area to identify unsheltered homeless persons living on the streets or other places not meant for human habitation.</li><li>
Establish rapport and reduce harm by providing critical resources such as food, water, clothing, blankets, and other necessities.</li><li>
Determine the person&rsquo;s immediate safety needs.</li><li>
Using a trauma-informed approach, provide crisis intervention, and other skills and strategies as needed for engagement.</li><li>
Perform assessments and prioritize for assistance as sheltered person assessed through the coordinated entry process. Refer unsheltered families to the Family Support Specialist and unsheltered homeless youth to the System Navigator.</li><li>
Perform intake and complete VISPDATs as necessary.</li><li>
Work as a team with the other Street Outreach Specialists.</li></ul>
Service and Housing Coordination responsibilities:<ul><li>
Make immediate connections to emergency shelters or temporary housing to provide safe options while individuals and families are on a pathway toward stability.</li><li>
Make connections to stable housing with tailored services and supports of their choice, such as health and behavioral health care, transportation, access to benefits, and more.</li><li>
Perform warm handoffs to Coordinated Entry or to shelter, housing, and service providers (e.g., outreach staff may offer to physically accompany the individual to appointments to provide support).</li><li>
Collect and maintain required program documentation and data in input into the HMIS system and agency SharePoint site.</li></ul>
Partnership Relationships and Stewardship:<ul><li>
Establish working relationships with community stakeholders - law enforcement, libraries, first responders, hospitals, health and behavioral providers, townships, homeless education liaisons, faith-based organizations, and other community-based providers.</li><li>
Conduct joint outreach with Loyola&rsquo;s Street Medicine and Live4Lalli teams to identify individuals that may be appropriate for harm reduction interventions.</li><li>
Provide access to primary medical care, both onsite and offsite, though warm handoff to Loyola Health clinicians.</li><li>
Communicate and cooperate with staff from other programs as needed to ensure seamless delivery of service to clients.</li><li>
Create linkage to medically assisted treatment and harm reduction counseling enrollment.</li><li>
Provide evidence-based training to community organizations regarding the challenges and issues confronted people living on the streets and programs and strategies including, services offered by the street outreach team that are designed to help individuals on the street.</li><li>
Participate in regular program, administrative and planning meetings with the partners in the project.</li></ul>
Other:<ul><li>
Log activities and time as required by the agency and its funders.</li><li>
Attend team and agency meetings and trainings.</li><li>
Provide technical assistance to other Outreach Specialists with data entry and client files.</li><li>
Ensure Outreach Specialists are accurately retrieving Sales Force referrals.</li><li>
Other tasks as assigned.</li></ul>
Requirements:

QUALIFICATIONS:
Education: BA, B.S. Advanced degree or credential or certification in Social Work, Family Services, Human Services, Counseling or in related field; with a minimum of one year experience. Individuals with lived experience and two years&rsquo; working in related fields will also be considered.
Required:<ul><li>
Must work Thursday evenings, start time will be adjusted to accommodate evening hours.</li><li>
Driver&rsquo;s license, clean driving record, auto insurance, and access to personal vehicle.</li><li>
Must have smartphone to utilize Agency communications and collaboration tools.</li><li>
Mindful of racial and other inequities and disparities among people experiencing homelessness and tailor and customize their efforts to ensure that equity is being achieved within their outreach activities and outcomes.</li><li>
Adept at problem-solving to identify strengths and existing support networks, explore possible safe housing options outside the homelessness service system, such as reunification with family, and connect the individual to community supports and services.</li></ul>
KEY COMPETENCIES:<ul><li>
Bilingual Spanish and English fluency highly desirable.</li><li>
Encounters and interactions are respectful and responsive to the beliefs and practices, sexual orientations, disability statuses, age, gender identities, cultural preferences, and linguistic needs of all individuals.</li><li>
Follow safety protocols for vulnerable populations that involve fleeing domestic violence, as well as dating violence, sexual assault, trafficking, or prostitution.</li><li>
Sensitivity to cultural diversity is required ability to communicate and cooperate with diverse families, various professionals and community groups.</li><li>
Understanding and application of a trauma-informed care approach.</li><li>
Exercises discretion and independent judgment in executing tasks.</li><li>
Must demonstrate the ability to establish helping relationships</li><li>
Comfortable using a tablet in-the-field to document encounters.</li><li>
Proficient in utilizing trauma-informed care, de-escalation and crisis-intervention techniques.</li><li>
Ability to keep appointments punctually, be organized and demonstrate accountability and follow through.</li><li>
Openness to new ideas and skills and commitment to learning though reading and with hands-on-training.</li><li>
Ability to problem-solve and make decisions in chaotic and/or stressful situations.</li><li>
Strong interpersonal and direct communication skills.</li><li>
Good communication and listening skills</li><li>
Represent the agency in a professional and ethical manner.</li><li>
Ability to maintain an active team approach with all staff in all work-related situations and with the staff of other agencies/organizations.</li><li>
Ability to write routine reports and correspondence.</li><li>
Competent in Microsoft Office tools and inputting services in an online database.</li></ul>
PHYSICAL REQUIREMENTS:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. While performing the duties of this job, the employee is regularly required to use hands and talk or hear. The employee is frequently required to stand, walk, sit, reach with hands and arms balance, stoop, kneel or crouch, walk stairs drive a vehicle and use a computer.
ENVIRONMENT/WORKING CONDITIONS:
This position operates in a professional office work environment. Work schedules and/or locations may vary, depending on the department's scheduling needs. May be required to attend meetings at other locations; require travel outside of normal work hours. This position requires constant traveling and driving in western Cook County. Ability to tolerate being outdoors in all weather for several hours at a time.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis. 
Housing Forward does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability. 
Job descriptions are not intended and should not be construed to be all-inclusive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties, as necessary. This job description does not constitute a written or implied contract of employment.??</div>

Street Outreach Specialist

Windcrest Pediatric Dentistry

Now Hiring: Marketing &amp; Community Relations ManagerTwinkle PedsPsych | Pediatric Psychiatry Practice | San Antonio, TXTwinkle PedsPsych is a fast-growing pediatric psychiatry practice dedicated to providing compassionate, high-quality mental health care to children and adolescents. We are seeking a dynamic, relationship-driven Marketing &amp; Community Relations Manager to expand our community presence, build strong referral partnerships, and drive practice growth.This is a high-visibility role for a motivated professional who thrives on relationship-building, community engagement, and strategic outreach.Position OverviewThe Marketing &amp; Community Relations Manager will lead all external outreach efforts, develop strategic referral networks, coordinate community events, and execute marketing initiatives that strengthen the Twinkle PedsPsych brand across San Antonio and surrounding areas.This role combines strategy with hands-on community engagement.Key ResponsibilitiesCommunity &amp; Referral Development<ul><li>Build, manage, and nurture referral relationships with:</li><li>Pediatricians and primary care providers</li><li>Therapists and psychologists</li><li>ABA, Speech, and Occupational Therapy clinics</li><li>Schools and school counselors</li><li>Hospitals and community organizations</li><li>Conduct regular in-person outreach visits</li><li>Track referral trends and identify growth opportunities</li><li>Develop long-term partnership strategies</li></ul>Community Engagement &amp; Events<ul><li>Represent Twinkle PedsPsych at health fairs, networking events, and community gatherings</li><li>Plan and coordinate community outreach events</li><li>Identify sponsorship and partnership opportunities</li><li>Increase brand visibility within the pediatric and behavioral health community</li></ul>Marketing Strategy &amp; Execution<ul><li>Develop and implement a comprehensive marketing plan</li><li>Oversee social media, website updates, and email campaigns</li><li>Create and distribute marketing materials</li><li>Ensure consistent brand messaging</li><li>Monitor ROI of outreach and marketing initiatives</li></ul>Qualifications<ul><li>3+ years of experience in healthcare marketing, physician relations, or community outreach</li><li>Proven success building and maintaining referral networks</li><li>Strong networking and relationship-building skills</li><li>Experience organizing community events</li><li>Self-motivated and results-driven</li><li>Comfortable with frequent in-person meetings</li><li>Bachelor&rsquo;s degree in Marketing, Communications, Healthcare Administration, or related field preferred</li><li>Pediatric or behavioral health experience is a strong plus</li></ul>What We Offer<ul><li>Competitive base salary + performance incentives tied to growth</li><li>Leadership opportunity in a growing specialty practice</li><li>Meaningful work supporting children and families</li><li>Collaborative and supportive team environment</li></ul>This is an opportunity for a growth-minded professional to play a key role in expanding access to pediatric mental health services in our community.Job Type: Full-timePay: $39,000.00 - $49,773.00 per yearExperience:<ul><li>Multichannel marketing: 1 year (Required)</li><li>Social media management: 1 year (Required)</li><li>SEO: 1 year (Required)</li><li>Marketing: 1 year (Required)</li></ul>Work Location: In person

Medical Marketing Manager

Pine Bluff/Jefferson County Library Systems

Position SummaryThe Part-Time Outreach Assistant supports the Library System's outreach, literacy, and community engagement initiatives by assisting with program planning, event coordination, and off-site services. This position helps expand library access beyond physical branches by bringing library services, resources, and programs into the community, particularly to underserved and high-need populations.Essential Duties and ResponsibilitiesOutreach &amp; Programming Support<ul><li>Assist in planning, organizing, and delivering outreach programs, events, and services.</li><li>Help coordinate literacy initiatives and community-based programming.</li><li>Support mobile library services, pop-up libraries, and community distribution events.</li><li>Set up and break down materials, displays, and equipment for outreach activities.</li><li>Create Program images for branches and proofread descriptions on LibCal</li><li>Work with the genealogy/outreach manager to promote genealogy services and outreach programs through print, digital, and social media channels.</li><li>Collect and analyze program data and community feedback to assess impact and guide future initiatives.</li><li>Perform other duties as assigned.</li></ul>Community Engagement<ul><li>Represent the library at community events, schools, senior centers, daycare facilities, and local organizations.</li><li>Distribute promotional materials and provide information about library services, programs, and digital resources.</li><li>Assist with building relationships with community partners and stakeholders.</li><li>Plan, coordinate, and implement outreach programs that promote library services, resources, and literacy initiatives throughout Jefferson County.</li><li>Build and maintain partnerships with community organizations, schools, senior centers, historical societies, faith-based organizations, and local government agencies in conjunction with programmers and branch staff.</li><li>Identify underserved populations and develop targeted outreach strategies to address community needs.</li><li>Collaborate with branch staff to support system-wide outreach goals and programming.</li></ul>Administrative &amp; Operational Support<ul><li>Track program attendance and assist with basic data collection and reporting.</li><li>Help maintain outreach inventory, including books, supplies, equipment, and promotional items.</li><li>Assist with preparing program materials and kits.</li><li>Perform basic clerical tasks, including filing, data entry, and preparation of handouts.</li></ul>Customer Service<ul><li>Provide courteous, knowledgeable assistance to patrons in both library and outreach settings.</li><li>Assist patrons with library card registration and basic use of library services.</li><li>Promote literacy, digital access, and lifelong learning.</li></ul>Minimum Qualifications<ul><li>High school diploma or GED required; college coursework in education, communications, social services, or library science preferred.</li><li>Experience working with children, teens, seniors, or community programs preferred.</li><li>Strong communication, interpersonal, and organizational skills.</li><li>Ability to work flexible hours, including occasional evenings and weekends.</li><li>Ability to lift and transport outreach materials (up to 50 pounds).</li><li>Reliable transportation.</li><li>A valid driver's license is required to drive outreach vehicles.</li></ul>Preferred Qualifications<ul><li>Experience in public libraries, education, nonprofit organizations, or community-based programs.</li><li>Familiarity with digital devices, tablets, and basic technology support.</li><li>Experienced with Canva.</li></ul>Physical Requirements<ul><li>Ability to lift up to 50 pounds.</li><li>Frequent standing, walking, bending, and reaching.</li><li>Ability to work both indoors and outdoors in varying conditions.</li></ul>Work Environment<ul><li>Library facilities and off-site community locations.</li><li>Occasional outdoor programming.</li><li>Travel within Jefferson County is required.</li></ul>Compensation &amp; Benefits<ul><li>Hourly Rate: 14hr</li><li>Part-time employees are not eligible for full benefits per Library System policy, but will receive paid holidays.</li></ul>Rotating Schedule:Monday - Thursday 1 pm- 6 pm - Friday 11:30 am - 4:30 pmMonday - Thursday 1 pm- 6 pm - Saturday 9:00 am - 2:00 pmThe schedule will be flexible depending on the program's schedule.Pay: From $14.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Outreach Assistant

Titanium Healthcare

<div>WE ARE TITANIUM HEALTHCARE

Titanium is a healthcare company that puts heart and compassion above all else. Millions of Americans just aren&rsquo;t getting the medical care they need. We&rsquo;re on a mission to change that. For patients that means exceptional support and better care. For providers it means better support and time to focus on patients, and for partners that means higher quality and lower cost. 


Join us in our mission! 


POSITION SUMMARY

The Bilingual Outreach Lead Care Manager (LCM) is a member facing community-based care management and outreach position. The LCM will be responsible for providing oversight and coordination of health care management services within the Enhanced Care Management (ECM) program. Additionally, the LCM will conduct outreach to ensure members are provided with information and assistance needed for the ECM program. 


WHERE YOU&rsquo;LL WORK

This position is hybrid. Work from home while servicing members in the Orange County region; 30% of duties will be performed remotely, 70% of duties will involve traveling to conduct in-person member visits. You will have full control over your schedule when meeting members. Lead Care Managers are required to travel to their members within their designated areas. You are eligible for mileage reimbursement for the use of your vehicle for business-related travel. Standard business hours are Monday through Friday from 8:30 am to 5:00 pm. 


WHAT YOU&rsquo;LL DO

Care Coordination:
<ul>
<li>Manage an assigned caseload of adult and pediatric members</li>
<li>Conduct comprehensive assessments to determine the physical, emotional, and social needs of members</li>
<li>Develop individualized care plans based on assessment findings, considering medical history, preferences, and specific needs</li>
<li>Tailor care plans to individual needs and goals</li>
<li>Coordinate and facilitate communication between healthcare providers, social workers, therapists, and other members of the care team to ensure a comprehensive and integrated approach to care</li>
<li>Collaborate with Medical Doctors, Clinical Consultants, Housing Navigators and Leaders to make recommendations tailored to member needs</li>
<li>Continuously monitor the progress of members and update care plans as needed per policy and compliance requirements</li>
<li>Ensure prescribed treatments and interventions are being followed and communicate to PCP and specialty care providers any significant changes to member concerns along with any updates on member status</li>
<li>Provide positive client service experience through multiple support channels including telephonic and in-person; the Enhanced Care Management program is high touch and in-person centered</li>
<li>Maintain accurate and up-to-date records of assessments, care plans, and interactions with members</li>
<li>Ensure compliance with relevant regulations and standards</li>
<li>Complete all required documentation accurately in a timely manner and in accordance with company standards</li>
<li>Provide leaders with case progress periodically and on a required basis</li>
<li>Serve as an advocate for patients or clients, helping navigate the healthcare system, understand treatment options, and access the services required</li>
<li>Provide education to members and their families on health-related topics, treatment options, and self-care strategies</li>
<li>Identify and connect members with appropriate community resources, support services, and programs to address needs, such as housing assistance, financial aid, or counseling services</li>
<li>Help plan and coordinate the discharge process for members leaving hospitals or long-term care facilities, ensuring a smooth transition to home or another care setting</li>
<li>Opportunity to participate in training new employees</li></ul> 


Outreach:
<ul>
<li>Conduct telephonic or in-person outreach efforts to current or prospective members</li>
<li>Follow established policies to outreach, enroll, and exclude members</li>
<li>Verify enrollment eligibility for the Enhanced Care Management program</li>
<li>Complete referrals to the ECM program when necessary</li>
<li>Partner with healthcare professionals, community, social support services, and other healthcare entities to locate members</li>
<li>Answer inbound helpline and respond to member inquiries in a timely and professional manner</li>
<li>Continuously improve knowledge of Company products and services to better assist members</li>
<li>Utilize and review data sharing sites to collect and share patient health information and ER utilization with relevant care teams to initiate transition of care</li>
<li>Review and verify the accuracy of member information file to ensure data is up to date and there are no errors</li>
<li>Perform other duties as assigned or required per departmental policy</li></ul> 


WHO YOU ARE
<ul>
<li>Fluent in English and Bilingual in Spanish or Vietnamese (written and verbal)</li>
<li>Excellent verbal and written communication skills, including the ability to convey and exchange information in a clear and concise manner</li>
<li>Adequate hearing and vision (with corrective devices if necessary) to conduct assessments and documentation</li>
<li>Ability to identify problems and use logic and related information to develop and implement solutions</li>
<li>Excellent organizational skills and attention to detail</li>
<li>Ability to work independently and carry out assignments to completion within the parameters of established policies and procedures</li>
<li>Ability to communicate clearly in-person, by phone, and electronically</li>
<li>Frequent use of computers, keyboard, handheld, and mobile devices</li>
<li>Competent with computers, email, virtual platforms, and Microsoft Office based programs</li>
<li>Ability to type for extended periods</li>
<li>Must be able to remain in a stationary position</li>
<li>Ability to operate a vehicle and travel to meet with members around the community; attend meetings and events as required or requested</li>
<li>Must be able to move around the office and/or travel throughout community</li>
<li>Work may occur in homes, shelters, outdoor settings, hospitals, or community organizations, which may include exposure to pets, smoke, odors, clutter or unsanitary condition, and varying temperature conditions</li>
<li>Ability to climb stairs or navigate uneven terrain in community and home environments</li>
<li>Ability to lift, carry, push, or pull up to 20&ndash;25 pounds (e.g., laptop bag, forms, mobile equipment)</li>
<li>Ability to bend, reach, and conduct in-person visits in non-traditional environments</li>
<li>Commitment to maintaining patient confidentiality and adhering to ethical standards in healthcare practice</li>
<li>Ability to maintain professionalism and safety in diverse environments</li></ul> 


WHAT YOU&rsquo;LL NEED
<ul>
<li>Associate degree and minimum 2+ years of healthcare or care coordination experience</li>
<li>Current and valid Driver&rsquo;s License</li>
<li>Proof of auto insurance</li>
<li>Current BLS certification from the American Heart Association upon start date</li>
<li>Distraction-free home workspace with a secure internet connection</li></ul> 


NICE TO HAVES
<ul>
<li>Medical Assistant certification, Certified Nursing Assistant, or experience with home health, hospice, case management, social work, or another related field</li>
<li>Experience working in the healthcare field with pediatric population</li>
<li>Experience using eClinicalWorks (eCW)</li></ul> 


WHAT YOU&rsquo;LL ENJOY
<ul>
<li>Make an impact: an organization who cares about its employees, communities, and the future of healthcare</li>
<li>Inclusivity: be a part of a workplace where you not only belong but also can be the best version of yourself</li>
<li>Growth: opportunities to develop and grow your career with us</li>
<li>Community: you are encouraged to have a voice, share your opinions, and have an individual impact on the business</li>
<li>Paid Time Off: 12 holidays and up to 15 days of accrued PTO to rest and recharge plus additional time for sick, jury duty, bereavement, reproductive loss, and therapy</li>
<li>Work Life Balance: enjoy flexibility to maximize your well-being and success with our hybrid work model</li>
<li>Medical, Dental, &amp; Vision Benefits: we cover up to 100% of your premium and 50% of your dependents depending on the plan</li>
<li>Prioritize your mental health with unlimited therapy sessions funded 100% by Titanium Healthcare</li>
<li>Flexible Spending, Health Savings &amp; Dependent Care Accounts</li>
<li>Life/AD&amp;D insurance funded 100% by Titanium Healthcare</li>
<li>Supplemental Short-Term Disability</li>
<li>Employee Assistance Programs</li>
<li>Protect your pet(s) with Pet Insurance</li>
<li>401(k) plan</li></ul> 


EEO Statement

At Titanium Healthcare, our mission is to fearlessly reengineer the way healthcare works to reduce costs, ensure better outcomes, and provide everyone, everywhere, with the kind of compassionate and coordinated care they deserve. We believe that achieving this mission starts with a diverse and inclusive workforce. 


Titanium Healthcare is an equal opportunity employer. We are committed to promoting and celebrating all backgrounds and encourage all applicants, regardless of race, religion, gender, sexual orientation, disability, age, marital status, parental status, military or veteran status, or any other legally protected status, to apply. We believe that diversity and inclusion drive innovation and equity in healthcare, enabling us to better serve our communities and make a lasting impact.</div>

Bilingual Outreach Lead Care Manager

Search 10000+ Outreach manager jobs near you this March. New roles added regularly across leading industries. Apply today.