outreach specialist

Places for People (MO)

<div><p><b>Job Description:</b></p><p><b>
Job Title:</b> Outreach Specialist</p><p><b>
Location:</b> Saint Louis, MO</p><p><b>
Department:</b> Connection Services</p><p><b>
Employment Type:</b> Full-time</p><p></p><p><b>
Job Summary:</b><br>
Are you passionate about helping individuals experiencing homelessness and behavioral health challenges find stability, support, and hope? Join our compassionate and collaborative team as an <b>Outreach Specialist</b>, where you will play a critical role in connecting vulnerable individuals and families to housing resources, treatment services, and essential community supports. This role offers the opportunity to work directly in the community, build meaningful relationships with those in need, collaborate with healthcare and social service providers, and help individuals move toward long-term recovery and stability.</p><p>
The Outreach Specialist works with programs funded through the PATH Grant and Emergency Room Enhancement (ERE) initiatives to engage individuals who are experiencing homelessness or frequently utilizing emergency medical services due to unmet behavioral health needs. Through outreach, case management, and care coordination, this position assists individuals and families in accessing housing, behavioral health treatment, and community-based resources. Services may be delivered in community settings, homes, hospitals, shelters, or other locations where individuals need support.</p><p></p><div><b>
This position offers&hellip;</b><br>
<ul><li><b>Employee Assistance Program</b> &ndash; 24/7 counseling services, legal assistance, &amp; financial consultation for you and your household at no cost</li><li><b>Mileage Reimbursement</b> &ndash; Company paid for work functions requiring travel</li><li><b>Employee Discounts</b> &ndash; Hotels, Theme Parks &amp; Attractions, College Tuition</li><li><b>Workplace Culture</b> - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce</li><li><b>Additional Perks &amp; Benefits</b> - Scroll down to bottom of this post to learn more</li></ul></div><p></p><div><b>
Key Responsibilities:</b><br>
<ul><li>Conduct community outreach to individuals experiencing homelessness or frequent emergency room utilization due to behavioral health needs</li><li>Build trusting relationships with individuals and families while engaging them in supportive services and treatment opportunities</li><li>Connect clients to housing resources, behavioral health treatment, substance use services, and other essential community supports</li><li>Conduct intake screenings and assessments to determine eligibility for services and appropriate care pathways</li><li>Provide short-term case management and crisis support while assisting individuals in stabilizing and connecting to long-term services</li><li>Assist clients with accessing community resources such as Medicaid, food assistance, emergency shelter, medications, and support groups</li><li>Collaborate with hospitals, community mental health providers, and substance use treatment agencies to coordinate care</li><li>Conduct outreach in community locations including shelters, hospitals, and street outreach environments</li><li>Maintain and manage a caseload of PATH participants and assist with preparation for enrollment in additional community support programs</li><li>Document all services provided and maintain accurate records in accordance with program and regulatory requirements</li><li>Utilize HMIS systems to enroll participants, update referrals, and track program activities</li><li>Participate in team meetings, staff development activities, and ongoing training opportunities</li><li>Respond to crisis situations and assist individuals in accessing immediate support services when necessary</li><li>Build partnerships with community organizations and participate in local meetings addressing homelessness and community support initiatives</li><li>Perform additional duties as assigned by leadership</li></ul></div><p></p><div><b>
Education, Experience, and/or Credential Qualifications:</b><br>
<ul><li>Bachelor&rsquo;s degree in Psychology, Sociology, Social Work, Behavioral Health, or another related human services field from an accredited institution</li><li>Knowledge of behavioral health, mental health conditions, and substance use disorders</li><li>Understanding of case management principles and community-based behavioral health services</li><li>Experience working with individuals experiencing homelessness, behavioral health challenges, or substance use disorders preferred</li></ul></div><p></p><p><b>
Additional Qualifications:</b></p><ul><li>Current driver&rsquo;s license, acceptable driving record, and current auto insurance required</li><li>Ability to provide community-based outreach services and transport individuals as needed using a personal vehicle</li><li>Strong communication skills with the ability to engage individuals in crisis and connect them to supportive services</li><li>Ability to build effective working relationships with community partners, healthcare providers, and internal teams</li><li>Ability to multitask, manage a caseload, and respond effectively in crisis situations</li><li>Successful completion of background screening including criminal record, driving record, abuse/neglect, and fingerprint checks</li></ul><p></p><p><b>
Physical Requirements</b></p><ul><li>Perform primarily sedentary work including documentation and computer-based tasks</li><li>Occasionally lift, carry, push, or pull objects weighing up to approximately 10 pounds</li><li>Perform repetitive hand and finger movements while typing or writing during the work shift</li><li>Sit for extended periods with occasional walking or standing during community outreach activities</li></ul>
<p><b>Position Perks &amp; Benefits:</b></p><p><b>
Paid time off:</b> full-time employees receive an attractive time off package to balance your work and personal life</p><p><b>
Employee benefits package:</b> full-time employees receive health, dental, vision, retirement, life, &amp; more</p><p><b>
Top-notch training:</b> initial, ongoing, comprehensive, and supportive</p><p><b>
Career mobility:</b> advancement opportunities/promoting from within</p><p><b>
Welcoming, warm, supportive:</b> a work culture &amp; environment that promotes your well-being, values you as human being, and encourages your health and happiness</p>
<p><b>Brightli is on a Mission:</b></p><p>
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.</p><p></p><p>
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.</p><p></p><p>
We are an Equal Employment Opportunity Employer.</p><p></p><p>
Places for People is a Smoke and Tobacco Free Workplace.</p></div><p></p>

Outreach Specialist

Soulidarity Therapy

<p>About the role</p><p>Soulidarity is hiring a Local Outreach Specialist to build real‑life relationships with medical professions, immigration attorneys, community organizations, schools, and other partners so more marginalized clients can access high‑quality, equity‑centered mental health care. This is a relationship‑driven role focused on referrals, trust, and community presence, not sales scripts.</p><p>What you&rsquo;ll do</p><ul><li>Identify and maintain a list of target immigration attorneys, law firms, community orgs, schools, and aligned professionals in our area.</li><li>Reach out to attorneys and partners via email, phone, and in‑person visits to introduce our services and explore collaboration.</li><li>Coordinate and attend meetings, coffee chats, and office visits to deepen relationships and understand partner needs.</li><li>Help schedule and support workshops, trainings, and presentations related to immigration evaluations and mental health for immigrant and marginalized communities.</li><li>Follow up consistently after meetings and events; send resources, thank‑you notes, and next‑step invitations.</li><li>Track all outreach activity, contacts, and referrals in a simple CRM or spreadsheet so nothing falls through the cracks.</li><li>Work closely with the founder and the marketing team so online messaging and local outreach are aligned.</li><li>Represent Soulidarity&rsquo;s mission, values, and commitment to human rights and equity in every interaction.</li></ul><p>What success looks like</p><ul><li>A growing list of active referral partners (especially immigration attorneys) who know, trust, and regularly refer to Soulidarity.</li><li>A steady increase in qualified referrals for immigration evaluations and therapy from local partners.</li><li>A simple, reliable tracking system for outreach, partner status, and referral volume.</li><li>Regular community events, presentations, or collaborations that visibly position Soulidarity as a trusted mental health partner.</li><li>Attorneys and community partners say things like &ldquo;You&rsquo;re our go‑to for mental health evaluations and support.&rdquo;</li></ul><p><b>BONUS:</b></p><p>This role includes a competitive hourly/base rate plus a small performance bonus tied to outreach milestones (new active referral partners, successful events, and tracking quality). Bonuses are evaluated quarterly based on agreed‑upon goals, not per‑client commissions</p><p>You might be a fit if you</p><ul><li>Love building relationships and are comfortable reaching out, following up, and staying in touch.</li><li>Care deeply about immigrants, communities of color, and people who have been historically underserved by mental health systems.</li><li>Are organized and reliable with calendars, notes, and follow‑through.</li><li>Communicate clearly and professionally by email, phone, and in person.</li><li>Feel at home in community spaces, law offices, and professional environments.</li><li>Are comfortable working independently while staying connected to a small, passionate team.</li></ul><p>Preferred experience</p><ul><li>Experience in outreach, community engagement, account management, legal support, case management, or related roles in health, mental health, social services, or community organizations.</li><li>Familiarity with immigration law environments (e.g., working with attorneys, law offices, or legal clinics) is a plus.</li><li>Experience working with immigrant communities, multilingual communities, or other marginalized groups.</li><li>Bilingual or multilingual skills strongly preferred based on the populations we serve.</li></ul><p>Logistics</p><ul><li>Status: Part‑time to start, with potential to grow based on fit and impact.</li><li>Location: Based in/near Orange County or surrounding areas, with ability to meet in person with attorneys and community partners.</li><li>Schedule: Some flexibility, with occasional events or meetings outside standard hours.</li></ul><p>How to apply</p><p>Please send:</p><ul><li>Your resume.</li><li>A short note (5&ndash;10 sentences) on why you are drawn to this role and our mission.</li><li>One brief example of a time you built or nurtured a professional or community relationship that led to a meaningful outcome.</li></ul><p>Pay: $17.50 - $20.00 per hour</p><p>Work Location: Hybrid remote in Laguna Beach, CA 92651</p>

Shopify Pro

<p><b>Job Title:</b> LinkedIn Outreach Specialist &ndash; Business Development</p><p><b>Location:</b> On-site (Green Acres Housing Society)<br/><b>Timings:</b> 5:00 PM &ndash; 2:00 AM<br/><b>Job Type:</b> Full-time</p><p><b>Job Overview</b></p><p>We are seeking a highly experienced, proactive, and results-driven <b>LinkedIn Outreach Specialist</b> to join our Business Development team. The ideal candidate will have <b>5&ndash;6 years of hands-on experience in LinkedIn outreach and cold email marketing</b>, with exceptional communication skills and a strong understanding of B2B lead generation strategies.</p><p><b>Key Responsibilities</b></p><ul><li>Research and identify high-potential leads and target audiences</li><li>Execute personalized LinkedIn outreach campaigns using tools like LinkedIn Sales Navigator</li><li>Develop, manage, and optimize cold email campaigns using automation tools</li><li>Track and analyze performance metrics (open rates, response rates, conversions)</li><li>Maintain accurate and up-to-date records in CRM systems</li><li>Collaborate with sales and marketing teams to align outreach strategies</li><li>Stay updated with industry trends, tools, and best practices for outbound lead generation</li><li>Actively conduct headhunting to identify and engage high-quality prospects</li></ul><p><b>Requirements</b></p><ul><li><b>5&ndash;6 years of proven experience</b> in LinkedIn outreach and cold email marketing</li><li>Excellent written and verbal communication skills</li><li>Strong copywriting and personalization skills for outreach campaigns</li><li>Hands-on experience with LinkedIn Sales Navigator and email automation tools</li><li>Familiarity with CRM platforms</li><li>Strong understanding of B2B sales funnels and lead nurturing</li><li>Self-motivated, target-driven, and able to work independently</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>A confident communicator who can craft compelling messages</li><li>Detail-oriented with a strong focus on results and conversions</li><li>Ability to manage multiple campaigns efficiently</li></ul><p>Work Location: In person</p>

LinkedIn Outreach Specialist

Cart247.pk

<p><b>Job Title:</b> SEO Outreach Specialist</p><p><b>Location:</b> North Karachi, Karachi</p><p><b>Job Type:</b> Full-Time</p><p><b>Shift Timing:</b> Night Shift (9:00 PM - 6:00 AM PKT)</p><p><b>Experience:</b> 2-4 Years</p><p>About the Role</p><p>We are seeking a skilled SEO Outreach Specialist who combines link building expertise with strategic outreach capabilities. The ideal candidate will have a proven track record of building high-quality backlinks for USA-based clients through effective communication and relationship-building strategies. This is a night shift position (9:00 PM - 6:00 AM PKT) to align with US business hours.</p><p>Key Responsibilities</p><ul><li>Execute strategic link building campaigns through personalized outreach for USA-based clients</li><li>Identify and qualify high-authority US websites for link opportunities</li><li>Craft compelling outreach emails that resonate with US-based website owners and editors</li><li>Build and maintain relationships with bloggers, editors, and website owners in US markets</li><li>Negotiate guest post placements, editorial links, and resource page inclusions on US sites</li><li>Conduct competitor backlink analysis focusing on US market opportunities</li><li>Track outreach metrics including response rates, conversion rates, and link acquisition</li><li>Manage outreach campaigns using tools like Pitchbox, BuzzStream, or similar platforms</li><li>Collaborate with content team to develop linkable assets for US audiences</li><li>Monitor link quality and ensure all acquisitions meet SEO best practices</li><li>Report on outreach performance and link building progress</li><li>Work night shift hours (9:00 PM - 6:00 AM PKT) to ensure real-time communication with US clients and prospects</li></ul><p>Required Qualifications</p><ul><li>2-4 years of experience in SEO outreach and link building</li><li><b>Proven experience working with USA-based clients or websites</b></li><li>Proven track record of acquiring high-quality backlinks through outreach</li><li>Understanding of US market and ability to communicate effectively with US website owners</li><li>Strong written and verbal communication skills in English</li><li>Experience with outreach tools (Pitchbox, BuzzStream, Hunter.io, or similar)</li><li>Proficiency in SEO tools (Ahrefs, Moz, SEMrush) for link analysis</li><li>Understanding of SEO principles and how link building impacts rankings</li><li>Ability to research and identify quality link prospects in US markets</li><li>Strong organizational skills and attention to detail</li><li>Experience managing multiple outreach campaigns simultaneously</li><li>Self-motivated with ability to meet monthly link acquisition targets</li><li><b>Willing and able to work night shift (9:00 PM - 6:00 AM PKT)</b></li></ul><p>Preferred Qualifications</p><ul><li>Experience building links for USA-based e-commerce websites</li><li>Knowledge of digital PR and HARO outreach in US markets</li><li>Familiarity with guest posting and content marketing strategies</li><li>Understanding of different link types and their SEO value</li><li>Experience with broken link building techniques</li><li>Knowledge of US blogging and publishing industry</li></ul><p>Key Performance Indicators</p><ul><li>Number of high-quality backlinks acquired monthly</li><li>Outreach response and conversion rates</li><li>Domain authority improvements</li><li>Link quality metrics (DR/DA scores)</li></ul><p>How to Apply</p><ul><li>Your average monthly link acquisition numbers</li><li>Examples of successful outreach campaigns for US-based clients</li><li>Your typical outreach response rates</li><li>Portfolio of US websites where you've secured backlinks</li></ul><p>Work Location: In person</p>

Link-Builder Outreach Specialist

Dakota Autism Center

<p><b>About the role</b><br/>Dakota is seeking a driven <b>Community Outreach Specialist</b> to grow our ABA program. Your primary mission: build referral relationships with healthcare providers, schools, and community organizations to generate qualified client leads for Dakota to serve.</p><p>This is a community-facing, relationship-driven role that makes a real impact &mdash; connecting children and families to life-changing autism and developmental services.</p><p><b>What you'll do</b></p><p><i>Referral development &amp; lead generation</i></p><ul><li>Build and maintain a referral network with pediatricians, developmental specialists, neurologists, and primary care providers serving children ages 0&ndash;21</li><li>Cultivate partnerships with school districts, ECSE teams, Head Start, and Early Intervention coordinators</li><li>Connect with county social services, DHS case managers, and disability resource navigators to generate client leads</li><li>Conduct outreach visits, presentations, and attend community events to position Dakota as the preferred EIDBI provider</li><li>Track all leads, referrals, and conversions in CRM &mdash; updated within 24 hours of each contact</li><li>Follow up on all referral leads to support intake and enrollment of eligible clients</li></ul><p><i>Community education &amp; provider relations</i></p><ul><li>Educate referring providers on client eligibility, the CMDE process, and Dakota's service offerings</li><li>Represent Dakota at health fairs, disability expos, school transition events, and provider networking meetings</li><li>Help families navigate access to EIDBI services and reduce enrollment barriers</li></ul><p><i>Compliance &amp; coordination</i></p><ul><li>Operate in full compliance with MN Statute 256B.0949, HIPAA, and DHS EIDBI program rules</li><li>Collaborate with leadership, intake team, and clinical staff to ensure smooth client onboarding</li><li>Report referral pipeline data and market intelligence to leadership regularly</li></ul><p>Job Types: Full-time, Part-time, Temporary, Contract</p><p>Pay: $30.00 - $35.00 per hour</p><p>Expected hours: 20.0 &ndash; 40.0 per week</p><p>Benefits:</p><ul><li>Flexible schedule</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Behavioral health: 1 year (Preferred)</li><li>Outreach: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Spanish (Preferred)</li><li>Hmong (Preferred)</li><li>Somali (Preferred)</li></ul><p>Work Location: On the road</p>

Community Outreach Specialist

Aledade, Inc.

<div><div>The <b>Pharmacy Outreach Specialist</b> is responsible for patient outreach, coordinating with practices and pharmacies to promote medication adherence and improve patient health outcomes and pharmacy quality measures.</div>
<div></div>
<div>We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home <b>across US time zones.</b></div>
<h3 class="jobSectionHeader"><b>Primary Duties</b></h3><div>
<p><b>
Patient Outreach</b></p>
<ul>
<li><p>Conduct &amp; handle high-volume outbound and inbound calls with patients, providers, and pharmacies using established scripts and protocols while meeting and sustaining performance goals (i.e. calls/hour, call quality, etc.)</p>
</li>
</ul><ul><li><p>Collaborate with patients to actively problem-solve, identify and remove barriers to medication adherence (i.e. cost, forgetfulness, or lack of perceived need) and/or escalate clinical barriers to a pharmacist</p>
</li>
<li><p>Overcome patient objectives and reluctance through influence, empathy, and education to secure patient commitment to medication adherence.</p>
</li>
<li><p>Proactively coordinate with medical providers or pharmacies as needed to ensure prescription refills occur as scheduled.</p>
</li>
<li><p>Accurately document all interactions, outcomes, and identified barriers in appropriate systems.</p>
</li>
</ul><p><b>Process Improvement, Learning &amp; Collaboration</b></p>
<ul>
<li><p>Identify opportunities to enhance pharmacy workflows and processes</p>
</li>
<li><p>Participate in training and peer-to-peer learning opportunities to build subject matter expertise in pharmacy quality metrics (e.g., STARs)</p>
</li>
<li><p>Provide feedback, share best practices, and assist employees to support achievement of program, departmental, and organizational goals</p>
</li>
</ul><p><b>Other duties as assigned</b></p>
</div><h3 class="jobSectionHeader"><b>
Minimum Qualifications</b></h3><div>
<ul>
<li><p>High School Diploma</p>
</li>
<li><p>Minimum 1 year of experience in a call center environment providing patient outreach</p>
</li>
<li><p>Regular and predictable attendance; Ability to work any shift between 8 AM - 7 PM EST with the potential for evening and Saturday coverage as dictated by business needs</p>
</li>
<li><p>Excellent verbal communication, active listening, and negotiation skills</p>
</li>
<li><p>Ability to overcome objections and build rapport with patients or customers</p>
</li>
<li><p>Proficient with call center platforms and electronic health records (EHR) platforms</p>
</li>
<li><p>Proficient in Microsoft Excel and Google Sheets</p>
</li>
<li><p>Ability to work in a fast paced environment and adapt quickly to change</p>
</li>
<li><p>Strong organizational skills with an attention to detail and accuracy</p>
</li>
<li><p>Must have access to reliable high speed internet connection</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>Preferred Qualifications</b></h3><div>
<ul>
<li><p>Associate&rsquo;s Degree</p>
</li>
<li><p>Pharmacy Technician Certification (CPhT or ExCPT) or Active Pharmacy Technician License in any state</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>Physical Requirements</b></h3><div>
<ul>
<li><p>Prolonged periods of sitting at a desk and working on a computer</p>
</li>
</ul></div><div><b>Who We Are:</b></div><div>
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.</div><div></div><div><b><br>
What Does This Mean for You?</b></div><div>
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.</div><div></div><div><br>
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:</div><div></div><div><br>
Flexible work schedules and the ability to work remotely are available for many roles</div><div>
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners</div><div>
Robust time-off plan (21 days of PTO in your first year)</div><div>
Two paid volunteer days and 11 paid holidays</div><div>
12 weeks paid parental leave for all new parents</div><div>
Six weeks paid sabbatical after six years of service</div><div>
Educational Assistant Program and Clinical Employee Reimbursement Program</div><div>
401(k) with up to 4% match</div><div>
Stock options</div><div>
And much more!</div><div></div><div><i><br>
At Aledade, we don&rsquo;t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.</i></div><div></div><div><br>
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants</div>
<p>
We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.</p></div>

Outreach Specialist, Pharmacy Outreach

EmblemHealth

<div></div><div><div>Summary of Job</div><div>
Perform provider and member outreach to reconcile member records and validate data entry to support continuous quality improvement in Healthcare Effectiveness Data and Information Set (HEDIS) rates and STAR measures for the enterprise. Facilitate provider and member outreach supporting the MTM, OMW, and Medication Adherence quality measures to ensure member receipt of important clinical services to improve member health outcomes. Daily telephonic outreach to secure appointments with pharmacists and/or vendors to close gaps in care. Support efficient medical record retrieval for HEDIS medical record review and HEDIS supplemental data collection activities. Track calls for all lines of business related to the MTM, OMW, and Medication Adherence quality measures, reporting weekly completion statistics. Produce and process department mailings to members and physicians. Monitor internal mailboxes for department faxes and calls. Collaborate with internal departments in order to administer the MTM, OMW, and Medication Adherence quality measures.</div><div>
Responsibilities</div><ul><li>
Work closely with Clinical Pharmacist(s), Registered Nurses and Data Analyst(s) to prioritize members for outreach who fall in HEDIS measures including but not limited to Medication Adherence and OMW (Osteoporosis Management in Women who had a fracture) and the STAR measure MTM (Medication Therapy Management) Program.<br>
</li><li>
Perform daily telephonic outreach to secure appointments with pharmacists and/or vendors to close gaps in care supporting Enterprise goals.<br>
</li><li>
Perform daily provider and member outreach supporting the MTM, OMW, and Medication Adherence quality measures to ensure member receipt of important clinical services to improve member health outcomes.<br>
</li><li>
Prepare and execute member and provider mailings.<br>
</li><li>
Collaborate with providers and internal departments to ensure the receipt and correct processing of all supplemental data related to HEDIS claims and records and assist in correcting discrepancies.<br>
</li><li>
Maintain high data integrity while adhering to HIPAA standards and protecting patient information.<br>
</li><li>
Perform provider outreach to verify and document member&rsquo;s appropriate medical diagnoses and subsequent treatments both by telephone and in writing.<br>
</li><li>
Coordinate call tracking and provide statistics to stakeholders.<br>
</li><li>
Intake and organize data from other departments while ensuring proper compliance with all CMS regulations, policies and procedures.<br>
</li><li>
Other duties/projects as assigned.</li></ul>
<div><div>Qualifications</div><ul><li>
High School Diploma (Required)<br>
</li><li>
College Degree (Preferred)<br>
</li><li>
Pharmacy Technician License (Preferred)<br>
</li><li>
Minimum of 1 year direct customer service experience in a healthcare setting (Required)<br>
</li><li>
Excellent telephonic and customer service skills (Required)<br>
</li><li>
Experience analyzing data and building action plans based upon data outcomes (Required)<br>
</li><li>
Personal motivation to achieve set goals (Required)<br>
</li><li>
Flexibility and ability to adjust workflow to achieve company goals (Required)<br>
</li><li>
Experience with or knowledge of Electronic Medical Records (Preferred)<br>
</li><li>
Knowledge of or experience with HEDIS, STAR ratings, and/or quality improvement (Preferred)<br>
</li><li>
Experience in a managed care health services environment (Preferred)<br>
</li><li>
Experience in data collection, data entry and analysis (Preferred)<br>
</li><li>
Knowledge of Excel and other analytical tools (Preferred)</li></ul>
</div><div><p>Additional Information
</p><ul><li>Requisition ID: 1000003045</li>
<li>Hiring Range: $39,960-$70,200</li></ul></div></div>

Quality Outreach Specialist - Remote

Search 8426+ Outreach specialist jobs near you this April. New roles added regularly across leading industries. Apply today.

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