outreach worker

Homeward Pike Peak

<p><b>Street Outreach Worker</b></p><p><b>ABOUT HOMEWARD PIKES PEAK (HPP)</b></p><p>The mission of HPP is to work with individuals and families in our community to achieve their full potential through supportive housing and recovery services, to rebuild dignity &amp; self-sufficiency, and permanently exit homelessness. Our efforts focus on overcoming the barriers to developing and maintaining stable housing and sober living. To do this, we adhere to commonly held social work values of service, social justice, dignity and worth of the whole person, importance of human relationships, integrity, and competence. We believe that these values infuse the work of HPP and are a guidepost to which our staff and partners should aspire.</p><p><b>SUMMARY</b></p><p>The Street Outreach Worker seeks to support individuals experiencing homelessness and/or living with a mental illness, substance abuse or all three. Outreach Workers perform within a harm reduction and person-centered model. All duties are performed with a multidisciplinary and multiagency team approach for those sheltered in cars, parks, abandoned buildings, encampments and on the streets. Street outreach utilizes a person-centered approach, focused on the individual&rsquo;s strengths and resources, and never makes assumptions about what a person might need or want. The Outreach Team collaborates with city, fire and police, and other community-based agencies; this position will focus primarily on the Downtown Pilot &ldquo;Clean &amp; Safe&rdquo; program. Our Street Outreach team does not require individuals to enter emergency shelter or transitional housing as an interim step or prerequisite to accessing stable housing. However, street outreach does make immediate connections to emergency shelter or temporary housing to provide safe options while individuals and families are on a pathway toward stability.</p><p>This is a full-time position that reports to the Lead Street Outreach Worker. This position is authorized to work 40 hours per week with Saturday shifts required. Adjustments in daily assignments and schedules will be made with the Street Outreach Program Director.</p><p><b>DUTIES AND RESPONSIBILITIES</b></p><ul><li>Support individuals experiencing homelessness and living in the community through activities such as:</li></ul><p>-- one-on-one contact with individuals on the streets and in emergency shelters;</p><p>-- advocating on behalf of clients and/or supporting them to advocate for themselves;</p><p>-- collaboration and coordination of services with appropriate community agencies.</p><ul><li>Provide resources and referrals to individuals experiencing homelessness and living in the community by liaising with community agencies and consulting with the Clinical Services and Homeward Pikes Peak housing team, and potentially with other community organizations as a part of the Continuum of Care.</li><li>Conduct the housing survey/VI-SPDAT as needed and record all encounters of people engaged in referrals, resource navigation and general information sharing.</li><li>Work with the CSPD HOT team (Colorado Springs Police Department Homeless Outreach Team) to support team outreach in community-based resource centers such as the Springs Rescue Mission, Catholic Charities, Pikes Peak Library District, and in public spaces.</li><li>Support the Lead Street Outreach worker with managing and maintaining an application interface that assists with outreach efforts, and effectively triage reported activities and requests. Work with community partners to develop and increase utilization efficiency.</li><li>Work with the Pikes Peak Coordinated Entry system to connect individuals selected for housing and the referring agency. Assist these clients to complete paperwork, obtain identification and prepare for housing applications.</li><li>Assist individuals seeking housing in acquiring resources, identification, completing applications, navigate housing options, connect with case managers and transition successfully into permanent housing. Utilizing temporary lodging in hotels if available with grants funds, diversion programs and /or utilizing partnerships.</li><li>Develop and maintain excellent working relationships with HPP staff and community partners to identify and improve processes that enhance services and outcomes for clients.</li><li>Maintain electronic records, reports, and statistics necessary for program management and evaluation.</li><li>Other duties as assigned.</li></ul><p><b>HOMEWARD PIKES PEAK TEAM RESPONSIBILITIES</b></p><ul><li>Attend and participate in staff meetings.</li><li>Attend and/or participate or interact with donors, attend community events, or fundraising as requested.</li><li>Integrate with the overall organization and collaborate with the community.</li><li>Produce documentation timely as requested for audits and audit resolutions.</li><li>Maintain office environment to professional standards and display abundant teaming skills.</li><li>Consistently display, adhere to, and promote the company&rsquo;s values.</li></ul><p><b>KNOWLEDGE, SKILLS, ABILITIES</b></p><ul><li>Ability to be flexible and empathetic.</li><li>Understanding of trauma informed approaches.</li><li>Proficiency in general computer skills and Microsoft Office applications including Word, Excel, and Outlook; and word processing, spreadsheets, CRM databases, and other case management platforms.</li><li>Professional written and verbal communication skills.</li><li>Detail oriented and organized.</li><li>Ability to maintain confidentiality.</li><li>Ability to maintain professional boundaries with clients.</li><li>Self-starter and ability to work independently with minimal supervision.</li><li>Ability to occasionally lift or move up to 25 lbs.</li></ul><p><b>MINIMUM REQUIREMENTS</b></p><ul><li>Bachelor&rsquo;s degree in Social Services, Criminal Justice, Psychology, or Counseling is strongly preferred.</li><li>Two (2) years of experience working with individuals experiencing homelessness through outreach, case management, or counseling is preferred.</li><li>One (1) year of experience working with electronic database applications.</li><li>Understanding of HIPAA regulations and standards regarding privacy and confidentiality in the provision of therapy services and medical billing.</li><li>Experience working directly with people from diverse socioeconomic and ethnic backgrounds, ability to communicate effectively, crisis intervention, and harm reduction.</li><li>Valid Colorado driver&rsquo;s license, clean driving record, and must carry personal vehicle insurance.</li><li>The ability to ride a bicycle outdoors to perform outreach is preferred.</li></ul><p><b>Preferred: </b></p><ul><li>Master&rsquo;s degree in social work or counseling preferred.</li><li>Certifications such as QBHA (Qualified Behavioral Health Assistant), CAT (Certified Addiction Technician), or CAS (Certified Addiction Specialist) are preferred.</li><li>LAC (Licensed Addiction Counselor) is preferred.</li><li>Experience, competence, and sensitivity in working with persons who are homeless, especially those who have difficulty engaging in treatment, suffer from mental illness substance addiction or are otherwise impaired, is preferred.</li><li>Experience with database tools and HMIS preferred.</li><li>Fluency in Spanish is a plus but not required.</li></ul><p><b>PHYSICAL DEMANDS</b></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>While performing the duties of this job, the employee is frequently required to walk outside in all weather, carry a fully packed backpack, sit at a desk or conference table; and talk or hear when interacting with various individuals and groups both indoors and outdoors. Additionally, the Street Outreach Team utilizes bicycles to navigate trails and encampments outside. The employee is occasionally required to stand while conversing with various individuals; and walk throughout the office, rough terrain, public parks and to/from vehicles and trails/wooded areas. The employee occasionally is required to use hands to finger, handle, or feel to operate the computer, tablet, or telephone; may be required to stoop, kneel, or crouch to communicate with clients and to place items in or get items from low drawers or shelves. The employee must frequently lift and/or move up to 25 pounds, which is generally outreach supplies such as snacks, bottled water, full backpack and may include small supply items occasionally.</p><p><b>WORK ENVIRONMENT</b></p><p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>While performing the duties of this job, the employee may be exposed to airborne viruses, bacteria, or other bodily pathogens carried by persons living outdoors. The employee is routinely exposed to outside weather conditions (some extreme) that include rain, hail, snow, and fumes or airborne particles when performing street outreach. The noise level in the work environment can range from quiet while in a private office to loud while driving, attending a large client event, or outdoor camping areas.</p><p><b>BENEFITS AND COMPENSATION</b></p><p>Homeward Pikes Peak offers the following benefits for those eligible (primarily full-time employees):</p><ul><li>Medical, Dental &amp; Vision &ndash; employer pays 55% of premium</li><li>Life, accidental death and dismemberment, and short term disability insurance &ndash; employer pays 100%</li><li>401k &ndash; employer match is 2%</li><li>18 days of vacation for years 0-5 accruing annually</li><li>6 days of paid sick leave accruing annually</li><li>6 paid holidays + 4 floating holidays</li><li>Employee Assistance Plan &ndash; employer pays 100%</li></ul><p>The pay for this position is $22 - $23 per hour. This is a full-time position authorized to work 40 hours per week.</p><p><b>HOW TO APPLY:</b></p><p>Apply through Indeed, or submit resume and cover letter to: amelbourne@homewardpikespeak.org, with <i>Street Outreach</i> in the subject line.</p><p>Homeward Pikes Peak is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Homeward Pikes Peak makes hiring decisions based solely on qualifications, merit, and business needs at the time.</p><p>Job Type: Full-time</p><p>Pay: $22.00 - $23.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>This position will have a schedule of Mon-Fri, or Tues-Saturday.  Are you OK with this?  Which do you prefer?</li><li>This position will often work outside in the community. Are you ok with this?</li></ul><p>License/Certification:</p><ul><li>Driver's License (Required)</li></ul><p>Work Location: In person</p>

Street Outreach Worker

Kenosha Human Development Services, Inc.

<div><b>KENOSHA HUMAN DEVELOPMENT SERVICES, INC.</b><br>
<b>3536 52nd Street </b><b>Kenosha, WI 53144</b><br>
<br>
<b>Division/Department:</b><b> </b>Housing Assistance Services<br>
<b>Location:</b><b> </b>Main Office<br>
<b>Job Title:</b><b> </b>PATH Outreach Worker/Case Manager<br>
<b>Reports To:</b><b> </b>Homeless Services Program Manager<br>
<b>Type of Position: </b>Full-time<br>
<b>Schedule: </b>40 hours per week or as demanded by the job<br>
<b>Pay Rate: </b>$22.60 per hour<br>
<br>
<b>POSITION SUMMARY</b><br>
Provide outreach and case management services for individuals in the community who are experiencing homelessness and living with a severe and persistent mental health issue or co-occurring mental health and substance use disorder who are not service connected.<br>
<b>RESPONSIBILITIES</b><br>
1. Provide outreach in the community.<br>
 a. Conduct outreach activities in the community where people who are experiencing homelessness and living with mental illness congregate.<br>
 b. Conduct in reach activities at the local homeless shelters, the ELCA, and Grace Welcome Center.<br>
 c. Go into the community and search for people who are living outdoors to assess for need and help people connect to appropriate resources.<br>
 d. Meet with adults with MH/SA issues at places they are familiar with to help them access needed resources and services.<br>
 e. Conduct appropriate assessment to engage with Kenosha&rsquo;s Coordinated Entry System for information and referral to
<br>
 f. Inform and assist individuals connect to the services provided by the KHDS Mental Health and Substance Abuse Resource Center.<br>
 g. Provide advocacy to people with MH/SA issues in receiving needed services.<br>
 h. Participate in the bi-annual Point-in-Time Event.<br>
 i. Provide information to staff of community agencies on mental health and substance abuse (MH/SA) to better serve individuals who are at risk of homelessness.<br>
 j. Utilize HMIS as required to capture data and generate reports to account for services being provided.<br>
 k. Keep current with all required trainings.<br>
2. Ensure documentation is complete and accurate.<br>
 a. Use Client Tracking System to document participant contacts and progress.<br>
 b. Complete data entry to the Homeless Management Information System (HMIS) as required.<br>
 c. Complete and maintain participant files and ensure the information matches the data entered in HMIS.<br>
 d. Complete and file discharge plans appropriately.<br>
 e. Use the Homeless Assistance Services (HAS) Document to record outreach notes for unknown clients and other non-client activities.<br>
<br>
3. Provide individualized case management services to eligible program participants on a regular and consistent basis as determined by the individual&rsquo;s case plan.<br>
 a. Enroll eligible people into the PATH program in accordance with program requirements.<br>
 b. Assess, plan, coordinate, implement and evaluate the overall service delivered to the participant.<br>
 c. Help the participant locate housing and learn to live in housing, maintain their housing in a safe manner, and get along with fellow tenants and the landlord.<br>
 d. Create a comprehensive service plan with the participant and provide appropriate interventions to assist with goal achievement.<br>
 e. Help participants create support systems and participate in the community, as they desire.<br>
 f. Provide individualized budgeting and money management services to program participants as needed.<br>
 g. Teach basic, intermediate and advanced social skills based on need.<br>
 h. Collaborate with Landlords and other Community Service Providers.<br>
 i. Coordinate opportunities for educational advancement, such as GED preparation and attainment, post-secondary training, and vocational education as needed.<br>
 j. Assist with job preparation and attainment, such as career counseling, job preparation training, dress and grooming, job placement and job maintenance.<br>
 k. Provide assistance in accessing mainstream benefits, including but not limited to food stamps, SSI/SSDI and health insurance.<br>
 l. Assist participant in accessing Mental Health, AODA and medical services as needed.<br>
 m. Ensure participants have access to food and clothing.<br>
 n. Provide transportation using your own personal vehicle or an available agency vehicle and assist in developing transportation skills.<br>
 o. Work with the participant to establish a discharge plan prior to program exit and work with that participant intensively to ensure exit to self-sufficiency and housing stability.<br>
 p. Required to facilitate 10 groups each grant cycle.<br>
<br>
<b>QUALIFICATIONS: Bachelor&rsquo;s Degree in a human service-related field and/or experience working with individuals and </b><b>families living with mental illness and experiencing homelessness.</b><br>
1. Ability to effectively communicate, both written and verbally, in the English language<br>
2. Must have reliable transportation and valid driver&rsquo;s license with good driving record<br>
3. Must carry own auto insurance with at least 100,000/300,000/100,000 coverage<br>
4. Ability to maintain records and document case notes daily<br>
5. Ability to give and accept feedback as a part of a team<br>
6. Ability to traverse within the workspace and community frequently<br>
7. Be willing to learn and work with the treatment philosophies<br>
8. Bilingual in Spanish a plus<br>
Kenosha Human Development Services is an Equal Opportunity Employer. We do not discriminate on the basis of age, race, color, sex, religion, disability, national origin, veteran status, sexual orientation, sexual identity, or any other status protected under federal, state, and local law. All employment is decided on the basis of qualifications, merit, and business need.<p>
</p><p>8frlAOIH3Q</p></div>

PATH Outreach Worker/Case Manager

MidAtlantic Employers' Association

<div><b>Job Description:</b><br>
<br>
Shift: First Shift<p><b><br>
Community Health Worker</b></p><p><b>
Bebashi - Transition to Hope</b></p><p><b>
On-Site role</b></p><p><b>
Philadelphia., PA</b></p><p><b>
About Bebashi:</b></p><p>
Bebashi - Transition to Hope is a nonprofit organization dedicated to providing culturally sensitive health and social services to individuals in Philadelphia. We focus on empowering communities with access to healthcare, education, and resources to promote overall well-being.
</p><p>Bebashi Transition to Hope is seeking a dedicated and experienced Community Health Worker to join our team. This role will report to the Chief of Strategic Initiatives.
</p><p></p><p><b>POSITION SUMMARY</b></p><p><br>
A Community Health Worker bridges the gap between health care systems and the community, ensuring access to care and programs that can help them lead healthier, safer, and more secure lives.
</p><p>CHWs conduct community outreach activities, working directly with individuals and families with low-incomes, unmet needs, and/or who are eligible for Medicaid benefits in Philadelphia, PA.
</p><p>Community outreach activities aim to support adoption of healthy behaviors by assessing community health needs and providing information on available resources, social supports, and navigation of resources.
</p><p>CHWs work collaboratively with individuals and families to advocate for and support their access and understanding of available public health and community services and provide: outreach; screening/assessments; referral to services and follow-up; information on relevant health topics; advocacy and supporting increased health literacy; and enhanced social supports including support networks.
</p><p>CHWs represent the diversity of cultures, backgrounds, generations, social identities, lived experiences, and neighborhoods in Philadelphia, PA and further develop relationships in a culturally sensitive manner.<br>
</p><p><br>
<b>KEY RESPONSIBILITIES</b></p><div><ul><li><br>
Plan and coordinate outreach, supervise individual and family assessments, assess training needs, provide health education, home visiting, and service coordination performed by CHWs.<br>
</li></ul></div><div><br>
<ul><li>Develop an overall work plan, including outreach strategies for the in the targeted geographic area.<br>
</li></ul></div><div><br>
<ul><li>As a member of an integrated care team, works closely with other providers across the organization and partners to ensure progress and implementation of the workplan, including leading structured meetings and identifying/resolving issues.<br>
</li></ul></div><div><br>
<ul><li>Prepare and present reports &amp; evaluations defining project progress, problems, and solutions.<br>
</li></ul></div><div><br>
<ul><li>Establish relationships, promote collaboration and coordination with other community health and human service providers, and diverse community partners.<br>
</li></ul></div><div><br>
<ul><li>Conduct community and public education sessions to promote initiative or program including, primary prevention education, chronic conditions/disease management, screening, and testing.
</li></ul></div><ul><li>Participate in and/or lead a community action board and engage community members through community and civic engagement activities.
</li><li>Provide or ensure clients have access to education, resources, and enhanced social supports (e.g., affordable and stable housing; food insecurity, or utility services threat(s)).<br>
</li></ul><div><br>
<ul><li>Ensure that clients are engaged with providers to support access to systems of healthcare to support primary and specialty care, social services, public benefits, and other community resources.<br>
</li></ul></div><div><br>
<ul><li>Collaborate with clinical care team (e.g., Nurse Practitioner, Physician Assistant, Peer Professional, or Medical Case Manager, Behavioral Health Practitioner) to monitor client services, referrals, and appropriate follow-up.<br>
</li></ul></div><div><br>
<ul><li>Design and implement client surveys to evaluate client satisfaction with CHW services.<br>
</li></ul></div><div><br>
<ul><li>Coordinate with agency staff to develop documents (educational materials, forms, signage, etc.) and procedures that support a health literate environment and enhance client understanding of health information.<br>
</li></ul></div><div><br>
<ul><li>Prepare required reports and other written material regarding program implementation and activities.<br>
</li></ul></div><p><br>
<b>Experience and Skills:</b></p><p><b>
EXPERIENCE AND QUALIFICATIONS:</b></p><ul><li>Bachelor's degree in Public Health, Social Work, Mental Health Counseling, Human Services, or related field (required)</li><li>Minimum 1 year of relevant experience (required)
</li></ul><p></p><p><b>Licensure / Certifications</b></p><div><ul><li><br>
Valid PA driver's license with an acceptable driving record (as applicable to MVR requirements)</li><li>Successful completion of CHW training program /certification and required continuing education
</li></ul></div><p></p><p><b>Additional Requirements:</b></p><div><ul><li><br>
Requires local travel (50-75%)</li><li>Requires Reliable vehicle
</li></ul></div><p></p><p><b>Knowledge, Skills, and Abilities</b></p><div><ul><li><br>
Excellent listening and other interpersonal communication skills</li><li>A passion for public health equity</li><li>Strong ability to build trusting relationships with community members and local community initiatives and coalitions</li><li>Strong knowledge of community resources</li><li>Knowledge of the barriers to accessing community resources, how to address and remove barriers</li><li>Excellent organizational skills.</li><li>Ability to navigate stressful situations</li><li>Ability to engage diverse communities in an inclusive and equitable manner</li><li>Ability to communicate effectively both orally and in writing</li><li>Ability to make independent decisions and use good judgment
</li></ul></div><p></p><p><b>Physical Demands &amp; Work Conditions</b></p><ul><li>Position requires prolonged periods of sitting, working at a computer, and using standard office equipment.</li><li>Ability to travel locally to client homes, medical facilities, and community partner sites as required, which may involve walking, standing, and navigating varied environments.</li><li>Must be able to lift and carry up to 20 pounds occasionally.</li><li>Requires the ability to communicate effectively with clients, staff, and external partners in person and by phone.</li><li>May involve irregular hours, including occasional evenings or weekends, to meet client and program needs.</li><li>Work is performed in a combination of office, community, and client-based settings and may involve exposure to varied environmental conditions.<br>
</li></ul><p><br>
<b>Benefits:</b></p><p><b>
We offer Excellent Benefits beginning the 1st day of the following month, after 30 days employment:</b></p><p>
Medical Insurance with Employer paying a good percentage of coverage for the Employee
</p><p>Vision, Prescriptions
</p><p>Dental is 100% Employer paid for Employee
</p><p>STD/LTD disability and life insurances 100% Employer Paid for Employee
</p><p>401K with discretionary match
</p><p>PTO
</p><p>Holidays - 10 paid
</p><p>HRA - Fully Employer funded
</p><p>Student Loan &quot;Pay Down&quot; program
</p><p></p><p><b>Hours are:
</b></p><p>Monday - Friday 8:30 am - 4:30 pm OR 9:00 am - 5:00 pm<br>
</p><p><br>
<br>
From: Midatlantic Employers' Association</p></div>

Community Health Worker with Bebashi -Transition to Hope, Phila., PA

City of Avondale, AZ

<div>
 <strong>
  The City of Avondale has an opportunity for a Homeless Outreach Specialist assigned to the Neighborhood and Family Services Department.
  <br/>
  <br/>
 </strong>
 The Homeless Outreach Specialist is responsible for providing direct services to identify, engage, and support Avondale neighbors and families who are unsheltered or at risk of becoming homeless through the delivery of targeted, purposeful, housing-focused outreach services. The Homeless Outreach Specialist, as a member of the Homeless Services Division, will support the Homeless Solutions Coordinator to ensure individuals and families experiencing or at risk of experiencing homelessness have access to resources to address housing instability. The Homeless Outreach Specialist will build relationships with those who are unsheltered and work to reduce barriers to accessing shelter and housing. The nature of the work may require occasional evenings and weekend work.
 <br/>
 <br/>
 This position will also support the Heat Relief Program, which operates from May 1 through October 1, and will require working weekend shifts during that time.Deploy diversion strategies to assist individuals and families develop a housing plan and prevent the need for shelter and other homeless services.
 <br/>
 <br/>
 Develops a relationship with Avondale neighbors who are unhoused through frequent, purposeful, targeted, housing-focused street outreach; Confer about obstacles preventing utilization of services and means of overcoming those obstacles.
 <br/>
 <br/>
 Provide housing barrier assessments data collection used to facilitate housing placement through the Maricopa County Regional Coordinated Entry System (entry assessment).
 <br/>
 <br/>
 Provide direct navigation services as needed to a caseload of at least 30 individuals at any given time. Services include but are not limited to survival aid, transportation, securing benefits, mediation with families and property managers, paperwork, assisting with housing search, connection to mental health services, and continuing time-limited supports once the person or family is sheltered or housed permanently, assistance with completing and processing applications or registration forms for services.
 <br/>
 <br/>
 Visits communities and canvases neighborhoods to educate regarding homelessness and the City of Avondale Homeless Services.
 <br/>
 <br/>
 Maintain accurate records, including services rendered and to whom, using the Homeless Management Information System (HMIS) for Maricopa County and proprietary City of Avondale data systems; enter data into system files and databases in a timely and consistent manner; may complete client demographic logs and other statistical information.
 <br/>
 <br/>
 Provide support and services to community members accessing Avondale&rsquo;s weekend Heat Relief program.
 <br/>
 <br/>
 Maintain assigned vehicles/trailers (check fluids, tires, and wash van regularly, clean inside of van daily). Maintain supplies (water, hygiene packs, etc.) and resources (brochures, paperwork, etc.) in vehicles.
 <br/>
 <br/>
 Maintains computerized log of daily activities and completes simple reports and other forms.
 <br/>
 <br/>
 Attend workgroup meetings, and training, and participate in continuous quality improvement of the Homeless Services Division.
 <br/>
 <br/>
 Answers department telephones; greets customers and visitors; provides customer assistance; retrieves requested documents; provides information regarding programs, services, and procedures; refers callers or visitors to other staff members as appropriate; and takes messages.
 <br/>
 <br/>
 Performs other duties as assigned. A High School Diploma or equivalent (G.E.D.) is required. An Associate&rsquo;s degree in a related field is preferred. Any equivalent combination of experience, education, and technical training that provides the required knowledge, skills, and abilities may qualify.
 <br/>
 <br/>
 One (1) year of experience conducting street outreach or case management working with families and/or individuals experiencing homelessness, mental illness, or addiction.
 <br/>
 <br/>
 Valid Arizona Driver's License or the ability to obtain one upon hire.
 <br/>
 <br/>
 Level 1 Fingerprint Clearance Card required within 3 months of hire. Work requires the ability to read and interpret City codes, ordinances, policies and procedures, computer program information, directions, and other written communications.
 <br/>
 <br/>
 Work requires the ability to perform basic math calculations, including addition, subtraction, multiplication, division, fractions, and percentages.
 <br/>
 <br/>
 Work requires the ability to write in a clear, precise, grammatically correct manner, as well as to write customer correspondence and reports.
 <br/>
 <br/>
 Work is governed by broad instructions, objectives, and policies. Work requires the exercise of initiative and independent analytical and evaluative judgment.
 <br/>
 <br/>
 <strong>
  Work Requires Organizational Skills To Meet Deadline Submittal Requirements.
  <br/>
  <br/>
 </strong>
 No supervisory responsibility.
 <br/>
 <br/>
 No budgetary responsibility.
 <br/>
 <br/>
 Must be able to work with the public in accordance with citywide and departmental policies and procedures.
 <br/>
 <br/>
 Incumbents in this position must be able to communicate positively and professionally in person, by phone, and in writing to provide exceptional customer service in a high-demand environment. Ability to project a positive image and the ability to handle angry and frustrated customers effectively. Employees must maintain regular attendance. Ability to work in a constant state of alertness and safe manner.
</div>


Homeless Outreach Specialist

City of Columbus, OH

<div><div><div><h2 class="jobSectionHeader"><b>Definition</b></h2></div>
<p></p><div><div><b>Conduct outreach, case management, health education, support and consultation to CPH Home Visiting clients for the purpose of breastfeeding initiation at birth and continuation through six months of age. Provide breastfeeding education and coaching trainings on a regular basis for all home visitation staff. Conduct outreach activities to educate potential clients on breastfeeding services available. Act as a liaison with WIC staff and services to ensure continuity of care for MCH Home Visitation clients.
</b></div><div><b>Performs related duties as required.</b></div><div></div><div><b><br>
Pay Range</b><b>:</b></div><div>
$22.41 - $33.17</div><div></div><div><b><br>
Preferred Qualifications</b><b>:</b></div><div>
Community Health Worker, CLC or IBCLC certification preferred. Prior experience working with pregnant women, families, or children desired; experience and willingness to work with culturally diverse populations. Basic computer skills knowledge preferred. Possession of a valid driver&rsquo;s license and reliable transportation.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Work</b></h2></div>
<p></p><div><div><i>(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)</i></div><div><br>
Guides consumers through different social services and the healthcare system;</div><div></div><div><br>
Makes preliminary consumer needs recommendations;</div><div></div><div><br>
Provides short-term case management services to consumers enrolled in specific programs;</div><div></div><div><br>
Reviews eligibility requirements of social and health service programs in order to match prospective consumers with needed services;</div><div></div><div><br>
Facilitates the processing of applications for new consumers and volunteer guardians by assisting with completion of forms, obtaining the necessary documentation and information, and following up with appropriate action;</div><div></div><div><br>
Resolves barriers that may impact the customer receiving care from social and health programs;</div><div></div><div><br>
Consults with family members, guardians and health care, social services, and court officials to obtain additional information about consumers;</div><div></div><div><br>
Arranges for consumers to receive assistance; makes appointments for consumers at various service or government agencies;</div><div></div><div><br>
Maintains and revises a detailed directory of social services available in the community, relevant agencies, eligibility requirements for service, and agency locations;</div><div></div><div><br>
Uses computer programs to prepare and compile reports and records of consumers interviewed and assisted;</div><div></div><div><br>
Determines whether assistance arranged for consumers was helpful and prepares summaries on the utility of services rendered;</div><div></div><div><br>
Contacts new social service agencies and local programs to determine scope of services offered;</div><div></div><div><br>
Attends community events and performs related outreach activities to engage potential customers;</div><div></div><div><br>
Maintains relationships with established partners and served communities;</div><div></div><div><br>
Makes presentations to civic groups about programs and services;</div><div></div><div><br>
May communicate with individuals who have limited English language skills;</div><div></div><div><br>
May be assigned to serve as a member of an Incident Command System (ICS) Team, or a similar public health response team which may include the conduct of operations on a 24/7 basis at remote locations. Assignment may include serving as a department and/or community incident commander or on the incident command team.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<p></p><div><div>Possession of an associate's degree in one of the social or health care sciences or two (2) years of college with a major in one (1) of the social or health care sciences. Substitution(s): Two (2) years of experience assisting individuals with accessing healthcare, social, or personal services may be substituted for the educational requirement on a year-for-year basis.</div><div></div><div><br>
Some positions may require the possession of a driver&rsquo;s license.</div><div></div><div><br>
Some positions may require certification as Community Health Worker by the State of Ohio Board of Nursing.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Test/Job Contact Information</b></h2></div>
<p></p><div><div>Recruitment #: 26-3111-V1</div><div>
Employment Type: Full-Time (Regular)</div><div></div><div><br>
Should you have questions regarding this vacancy, please contact:</div><div></div><div><br>
Keairah McKinney</div><div>
Columbus Public Health</div><div>
240 Parsons Ave.</div><div>
Columbus, Ohio 43215</div><div>
P: (614) 645-2694</div><div>
E: kjmckinney@columbus.gov</div><div></div><div><b><i><br>
The City of Columbus is an Equal Opportunity Employer</i></b></div></div></div></div><p></p>

Care Coordination Assistant (Vacancy)

EL PASO CENTER FOR CHILDREN

<div><b>El Paso Center for Children (the &ldquo;Center&rdquo; herein)</b><br>
<b>Drop-In Center Case Worker Job Description</b><br>
<b>Full Time Hourly $20/hour</b><br>
<br>
<b>Position Classification &amp; Compensation</b><br>
This role is classified as a non-exempt full-time employee as those terms are defined in the<br>
Center&rsquo;s Employee Handbook and is eligible for employee benefits as defined for this classification.<br>
<br>
<b>Summary: </b>The Case Worker will provide full-time casework and advocacy support, outreach, activity planning, and coordination of services to Drop-In Center (DIC) guests. Working closely with the Program Manager, the Case Worker will encourage youth to access available services. The role includes training in crisis de-escalation techniques, engagement, CSEY and the CSE-IT tool, Motivational Interviewing, and trauma-informed care. The Case Worker will assist in orienting new guests to the facility and its services, help youth access emergency needs (such as meals, laundry, showers, and rest), and support youth in navigating and accessing additional services provided by both professional staff and community resources. This team member will also be cross-trained in Youth Emergency Shelter operations to support youth referred to and utilizing shelter services. The scope of work is subject to change as needed to ensure the project&rsquo;s success and to meet funders&rsquo; requirements. Likewise, complementary changes may be made to projects or individual goals and employee expectations based on agency/management strategic goals. All Center for Children team members are expected to be collegial and collaborative, mutually supportive, and focused on excellent services to clients, fidelity to program models, and ethical provision of services.<br>
<br>
<b>Primary Duties and Responsibilities</b><ul><li>
Maintain a welcoming and healthy youth development environment, upholding high standards of cleanliness, safety, and professionalism.</li><li>
Conduct outreach activities, including street outreach.</li><li>
Ensure accurate and timely data entry, ready for audits, peer reviews, and funder visits. Maintain accurate records in case files and the Homeless Management and Information System (HMIS).</li><li>
Collaborate with the Drop-In Center/Youth Outreach and Housing (YOH) Division team to respond to calls, conduct intake assessments, and transport clients to safety.</li><li>
Provide crisis intervention and support to youth and staff during high-stress situations, utilizing trauma-informed care and crisis de-escalation techniques.</li><li>
Build strong, trusting relationships with youth, empowering them to take an active role in their care and goal-setting.</li><li>
Connect clients with housing opportunities and essential services based on individual needs, including mental health, substance use, and educational resources. Help youth navigate community resources and opportunities, including housing and employment services.</li><li>
Coordinate referrals and collaborate with internal and external partners to provide comprehensive, coordinated services for youth.</li><li>
Interact with youth in a culturally sensitive and inclusive manner, respecting diverse backgrounds and needs.</li><li>
Promote a positive, supportive environment that helps youth build life skills, self-confidence, and resilience.</li><li>
Regularly assess and document client progress, adjusting care plans as necessary to meet evolving needs.</li><li>
Work independently, taking accountability for activities and events during shifts, and documenting incidents, visits, and critical activities.</li><li>
Provide transportation to clients as needed, including for medical appointments, shelter, or other necessary services.</li><li>
Respond to calls, conduct intake assessments, and support clients during emergencies or safety concerns, ensuring proper follow-up.</li><li>
Professionally interface with partners, law enforcement, nonprofit agencies, Safe Place partners, visitors, and family members.</li><li>
Oversee drop-in center activities, including meal preparation, housekeeping, food pantry, laundry, and group activities, ensuring smooth operation.</li><li>
Be cross-trained in Youth Emergency Shelter operations to support youth referred to and utilizing shelter services.</li><li>
Collaborate in Youth Emergency Shelter activities to establish relationships with youth/young adults.</li><li>
Participate in ongoing professional development, including required training and education programs, and share on-call duties with YOH staff as needed.</li><li>
Train and recruit new Safe Place partners, maintaining partnerships to ensure a network of community support.</li><li>
Provide backup and related support to other agency staff as needed, performing additional duties as required or assigned.</li><li>
Engage in self-care practices, participate in team debriefings, and seek support to manage the emotional demands of the role.</li><li>
Demonstrate a high level of personal accountability, continually seeking opportunities for improvement and making suggestions to enhance service quality.</li><li>
Perform other duties, as required or assigned.</li></ul><br>
<b>
Skills</b><ul><li>
Outstanding interpersonal skills and the ability to relate well to diverse individuals at all organizational levels.</li><li>
A strong results orientation, openness to new ideas, and a proven ability to deliver a consistently high quality of service to both external and internal work partners.</li><li>
Excellent written and verbal communication skills.</li><li>
Problem solving skills are essential for developing creative solutions to program/personnel challenges as they arise.</li><li>
Detailed knowledge of diversity and needs of homeless youth, particularly those who identify as LGBTQ+ and those who have been exploited.</li><li>
Ability to be flexible and adapt to changes in staffing, program scope, assigned tasks, and modalities utilized, setting the example for team members as changes are made.</li></ul><br>
<b>
Qualifications</b><br>
Employees providing services to clients must meet the requirements of the program model or funder for the project to which they are assigned. In general, the Center prefers that client-serving staff:<ul><li>
Be a graduate from an accredited high school, GED program, or equivalent with at least 2-3 years of experience in a human services role and/or with at-risk youth; or
</li></ul>Have an associate or bachelor's degree in social work or related field with 1-2 years of experience in a human services role and/or with at-risk youth. Depending on the role requirements, additional work experience may substitute on a year-for-year basis for college.<ul><li>
Strong time management, organizational, and interpersonal skills with the ability to communicate effectively with individuals from all walks of life.</li><li>
Ability to work flexible hours, including evenings, weekends, and on-call shifts.
</li><li>Must be at least 21 years of age.</li></ul><ul><li>
Ability to read, write, and speak English and Spanish.
</li><li>Exceptional computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and familiarity with data management systems.</li><li>
Must have a valid driver&rsquo;s license, a vehicle in safe operating condition, and maintain proof of current insurance at Texas minimum standards.</li><li>
Successful completion of a criminal background check in accordance with agency policies.</li><li>
Must be able and willing to travel for trainings, meetings, and conferences as needed.</li><li>
Ability to walk, sit, stand, and lift/carry at least 25 pounds.</li></ul><br>
<b>
Personal &amp; Professional Conduct</b><ul><li>
The first responsibility of all El Paso Center for Children employees is to ensure the safety, welfare, and dignity of the youth and families the Center serves. All employees must exemplify the highest standards of professional and ethical conduct, and abide by the Code of Conduct set forth in the Center&rsquo;s Personnel Policies.</li></ul><br>
<b>
Flexibility</b><ul><li>
Every program at the Center is community and client-centric. Working with diverse partners to meet the needs of families in our community demands flexibility. The scope of work is subject to change based on the team&rsquo;s performance and the funder&rsquo;s expectations and on agency/management strategic goals. The flexibility needed in this role includes scheduling appropriate and relevant hours for Drop-In Center operations, scheduling of meetings/events/activities, scheduling supervision sessions with staff, training, staff meetings, and out-of-town travel for training and/or grant requirements.</li></ul><br>
<b>
Work Environment</b><ul><li>
Drop-In Center environments, working in communities, conducting outreach on the streets, and providing transportation across the community and to areas targeted as most likely to have a presence among the targeted population. Evening and weekend work are common.</li></ul><p>
</p><p>dC6oJvo9in</p></div>

Case Worker (Drop-In Center)

Old Colony YMCA

<div><p>The Old Colony Y Intensive Home based Therapeutic Care Program is seeking energetic and flexible outreach staff who have a passion to make a difference for children and families in Southeastern MASS communities. The Outreach Caseworker will be part of the Intensive Home Based team working with an assigned caseload of youth and families referred by the Department of Mental Health. The Outreach Caseworker will be comfortable working both independently and collaborating with the team in supporting youth experiencing mental health needs that impact their home and community relationships. This role involves various treatment oriented services, family engagement, advocacy, life skills coaching, and connecting youth and families to local community resources. This role also involves crisis interventions to support families, participation in family team meetings, care coordination, treatment documentation, and group staff development meetings. Old Colony Y offers a competitive salary, training and development, tuition reimbursement, discounts on childcare, free fitness membership, medical and dental benefits, and retirement plan.</p>
Requirements:
<ul><li>Bachelor's degree in Social Work or related field, and at least 1 yr. of direct care experience gained through part or full-time paid work, volunteer, or internship experience, or currently enrolled in bachelor's degree program in Human Services with extensive work experience with individuals or families experiencing mental illness.</li></ul>
<ul><li>Possess a current valid driver's license and registered and insured automobile. Must be at least 21 years of age and able to drive daily to transport youth in the community, to attend youth treatment meetings, home visits, etc.
</li></ul><ul><li>Excellent communication (written and verbal), organizational, and interpersonal skills.</li></ul>
<ul><li>Possess basic computer skills to complete treatment documentation and data entry.</li></ul>
<ul><li>Ability to work a flexible schedule inclusive of days, evenings, and weekends.</li></ul>
<ul><li>Ability to work independently and perform the majority of work tasks in the community (including but not limited to the homes, schools, hospitals, respite, or other out of home placements for assigned youth cases.</li></ul>
<ul><li>Ability to also work collaboratively as part of a therapeutic team, and providing weekly communication with Clinical Care Coordinator in delivering supportive family engagement services to assist youth and family with treatment plan goals.</li></ul>
<p>
.
</p>Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to &quot;Pay Transparency Law&quot;; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.</div>

Outreach Caseworker

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