part time front desk associate

NuLife Institute

<div>NuLife Institute &ndash; Front Desk / Administrative Concierge + Medical Assistant (Hybrid Role)
Location: Miami - Downtown 
Position Type: Full-Time and Part Time 
Compensation: Competitive base + performance incentives tied to patient experience, operational precision, and clinical support
Role Overview (Read This Twice)
This is not a front desk role. This is a dual-impact position responsible for:<ul><li>
Controlling the entire front-of-house patient experience</li><li>
Executing clinical support tasks at a high level</li></ul>
You are the bridge between luxury hospitality and medical precision.
Core Responsibilities
1. Patient Experience &amp; Front Desk Control<ul><li>
Greet every patient by name immediately</li><li>
Maintain a calm, polished, high-end environment at all times</li><li>
Manage check-in/check-out with zero friction or confusion</li><li>
Control patient flow, delays, and communication proactively</li></ul>
2. Administrative &amp; Operational Execution<ul><li>
Enter and manage patient data in EHR/CRM systems with accuracy</li><li>
Handle inbound/outbound communication with clarity and authority</li><li>
Create and manage lab requisitions and documentation</li><li>
Maintain a flawless front-of-house presentation (cleanliness, organization, readiness)</li><li>
Support inventory tracking and ordering with Office Manager</li></ul>
3. Clinical / Medical Assistant Responsibilities (Non-Negotiable)<ul><li>
Perform vital sign assessments accurately and efficiently</li><li>
Prepare exam rooms and assist providers during procedures</li><li>
Perform lab-related tasks, including:</li><li><ul><li>
Venipuncture</li><li>
Injections</li><li>
IV preparation and/or initiation</li><li>
Urinalysis</li></ul></li><li>
Assist in operating medical equipment for routine diagnostics</li><li>
Upload and maintain laboratory results in patient records</li><li>
Ensure all clinical processes meet compliance and safety standards</li></ul>
Non-Negotiable Traits (This Is Where Most Fail)<ul><li>
Dual Competency</li><li><ul><li>
Can switch from luxury concierge clinical execution instantly</li><li>
No drop in quality in either environment</li></ul></li><li>
Presence &amp; Professionalism</li><li><ul><li>
Polished appearance, confident tone, controlled communication</li></ul></li><li>
Situational Awareness</li><li><ul><li>
Reads the room, anticipates needs, prevents problems</li></ul></li><li>
Precision Under Pressure</li><li><ul><li>
Handles multiple patients, providers, and tasks without errors</li></ul></li><li>
Ownership Mentality</li><li><ul><li>
Fixes issues immediately&mdash;does not wait for direction</li></ul></li><li>
Detail Orientation</li><li><ul><li>
Nothing is missed&mdash;documentation, labs, timing, patient experience</li></ul></li></ul> 

Requirements 
Medical Assistant Qualifications (Required for This Role)<ul><li>
Medical Assistant Certification (or equivalent) required</li><li>
Graduate of accredited MA, Paramedic, or military medical training program</li><li>
Minimum 1 year of Medical Assistant experience preferred</li><li>
CPR Certification required</li><li>
Experience with EHR/CRM systems preferred</li><li>
Knowledge of regulatory and compliance standards</li><li>
Bi-lingual (English/Spanish) preferred</li></ul>
What Will Disqualify You Immediately<ul><li>
Strong in front desk but weak clinically</li><li>
Strong clinically but poor communication/presence</li><li>
Disorganized, reactive, or slow under pressure</li><li>
Treating this as &ldquo;just a job&rdquo; vs. performance role</li><li>
Poor hygiene, poor posture, or low energy presentation</li></ul>
What You Get (If You Can Actually Perform)<ul><li>
Work inside a high-end, performance-driven medical environment</li><li>
Build a rare hybrid skillset (hospitality + clinical execution)</li><li>
Direct path into advanced clinical or operational leadership roles</li><li>
Compensation tied to performance&mdash;not just showing up</li></ul> 

Benefits 
Retirement Plan
<ul><li>401(k) [Matching]
</li></ul>Health/Life Insurance Plan(s)
<ul><li>Medical (100% paid by NuLife Institute for all full-time team members of 5+ Years)
</li><li>Dental</li>
<li>Vision</li>
<li>Life</li>
</ul>(PTO) Paid Time Off<ul>
<li>Vacation Day(s)</li>
<li>Personal/Sick Day(s)</li></ul></div>

Medical Assistant - Front Desk (Phlebotomist and Tech)

Red Roof Plus Miami Airport

<div>Introduction: 
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. 
Responsibilities:<ul><li> 
Manage reservations and check guests in and out using a computerized system</li><li>
Handle guest requests, such as booking tours or making restaurant reservations</li><li>
Assist with check-in and check-out processes, including handling payments and issuing keys</li><li>
Answer phone calls and respond to online inquiries in a timely and professional manner</li><li>
Assist with organizing and setting up events and meetings</li><li>
Handle guest complaints and concerns with grace and professionalism</li><li>
Perform light cleaning duties, such as wiping down counters and restocking supplies</li><li>
Other duties as assigned</li></ul> 
Qualifications:<ul><li> 
Previous experience as a front desk agent or in a customer service role is preferred</li><li>
Strong communication and interpersonal skills</li><li>
Ability to multitask and handle a high-volume workload</li><li>
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems</li><li>
Flexibility to work evenings, weekends, and holidays as needed</li></ul> 
Perks:<ul><li> 
Competitive salary</li><li>
Employee discounts on hotel rooms and amenities</li><li>
Opportunities for advancement within the company</li><li>
Professional development opportunities</li><li>
Positive and supportive work environment</li></ul></div>

Hotel front desk agent

Flamingo Appliance Service

<div><div>Location: Miami, FL 
Schedule: Hybrid (3 days onsite / 2 days remote after onboarding) 
Initial Requirement: First 60 days fully onsite for training and operational integration 
</div><div>
Position Summary: 
</div><div>
Flamingo Appliance Service is seeking a dual-function IT Help Desk Technician 1 (Tier 1) / Device Depot Analyst to support both end-user IT operations and device lifecycle management. 
</div><ul><li>
This entry-level role is designed for individuals pursuing a long-term IT career within a Microsoft 365&ndash;centric enterprise environment, offering hands-on experience across both:</li><li>
Help Desk Operations (Tier 1 Support)</li><li>
Device Depot / Asset &amp; Endpoint Management</li></ul><div></div><div> 
The role will follow a structured weekly schedule: 
3 days onsite: Device depot operations and physical support</div><div>
2 days remote: Tier 1 help desk ticket support (post-onboarding)</div><div>
Role will be required to go into the office as needed or on short notice. 
</div><div>
This will be an 8:00 AM &ndash; 4:30 PM schedule with rotating after-hours support (5:00 PM &ndash; 8:00 PM) for our West Coast office and rotating weekend support. 
</div><div>
Occasional travel is needed, less than 25%. 
</div><div>
During the first 60 days, the position will be fully onsite to ensure proper training, process adherence, and operational readiness. 
</div><div>
Key Responsibilities 
</div><div>
Device Depot &amp; Onsite Support: 
Perform device provisioning, staging, and preparation for:</div><ul><li>
New hires.</li><li>
Replacements.</li><li>
Break/fix scenarios.</li></ul><div>
Manage device inventory lifecycle, including:</div><ul><li>
Intake, imaging/reset, and redeployment readiness.</li><li>
Asset tagging and tracking (audit-ready documentation).</li><li>
Coordinate device shipping, returns, and logistics for remote users.</li><li>
Diagnose basic hardware issues (laptops, mobile devices, peripherals).</li><li>
Assist with walk-up support requests when onsite.</li><li>
Maintain depot organization, standards, and documentation accuracy.</li></ul><div> 

Help Desk &amp; End User Support:</div><ul><li>
Serve as the first point of contact for IT support requests via Freshservice.</li><li>
Troubleshoot and resolve Tier 1 issues involving:</li><li>
Microsoft Outlook, Teams, SharePoint</li><li>
Microsoft 365 licensing visibility and access issues</li><li>
Remote access (RDP, VPN such as Cisco AnyConnect)</li><li>
Windows 11 endpoints</li><li>
iOS and Android mobile devices</li><li>
Line-of-business software</li><li>
Provide remote guidance and user support in a professional, customer-focused manner. 
</li></ul><div>
Help Desk support will also be expected during on-site days. 
</div><div>
Identity &amp; Access Support: 
Perform Tier 1 support tasks in Microsoft Entra ID, including:</div><ul><li>
Reviewing user account status and sign-in logs</li><li>
Identifying authentication/MFA-related issues</li>
Understanding group-based access structures (escalate when required) 
<li>
</li></ul><div>
Endpoint &amp; Device Management Awareness 
Demonstrate foundational understanding of Microsoft Intune, including:</div><ul><li>
Device enrollment status and compliance checks</li><li>
Assess device health and configuration</li></ul><div>
Differentiating between:</div><ul><li>
Device-related issues</li><li>
User/account-related issues</li><li>
Policy/configuration issues</li></ul><div></div><div> 
Onboarding &amp; Offboarding Support 
Assist with onboarding preparation, including:</div><div>
Account readiness validation</div><div>
Device provisioning coordination</div><div>
Support offboarding processes, including:</div><div>
Device recovery coordination (ship/drop-off tracking)</div><div>
Execution of communication tasks when directed</div><div>
Ensure all activities align with audit and security requirements. 
</div><div>
Documentation &amp; Escalation: 
</div><ul><li>
Maintain accurate, ticket-ready documentation in Freshservice.</li><li>
Follow established standard operating procedures and standard work instructions with precision.</li><li>
Escalate issues outside Tier 1 scope with:</li></ul><div>
Clear troubleshooting notes detailing:</div><ul><li>
Attempted resolution steps.</li><li>
Diagnostic information collected.</li>
Defined impact and urgency. 
<li>
</li></ul><div>
NOTE: These are key responsibilities however this role will also be involved with continuous improvement efforts alongside our Enterprise Center for Excellence team and will be expected to perform other duties as required. 
 
Required Qualifications: 
</div><div>
High school diploma or GED (associate degree or IT coursework preferred)</div><div>
Working knowledge of:</div><ul><li>
Microsoft 365 (Outlook, Teams, SharePoint).</li><li>
Windows 11 in a business environment.</li><li>
Remote support tools and remote desktop access.</li><li>
iOS and Android mobile devices.</li></ul><div>
Foundational understanding of:</div><ul><li>
Microsoft Entra ID concepts (users, authentication).</li><li>
Cloud fundamentals (SaaS, identity).</li><li>
Endpoint/device lifecycle basics.</li><li>
Strong problem-solving, organization, and communication skills (written and verbal).</li><li>
Ability to follow documented processes precisely (audit-safe execution).</li><li>
Professional handling of confidential employee and company information.</li>
Ability to work onsite in Miami as required. 
<li>
</li></ul><div>
Certification Requirements (Condition of Employment) 
</div><div>
The following certifications are required and company-supported: 
MS-900: Microsoft 365 Fundamentals (required within 60 days)</div><div>
AZ-900: Microsoft Azure Fundamentals (required within 60 days)</div><div>
CompTIA A+ (required within 12 months) 
</div><div>
Note: Study guidance and reasonable preparation time are provided. 
</div><div>
Compensation &amp; Benefits: 
</div><ul><li>
Salary: $55,000 &ndash; $65,000 annually (based on experience).</li><li>
Health, dental, and vision insurance.</li><li>
401(k) with up to 4% employer match.</li><li>
Employer paid term-life, short-term and long-term disability.</li><li>
Hybrid work model (post-onboarding).</li><li>
Company-issued laptop and equipment.</li><li>
Structured growth path into:</li><li>
Tier 2 Support.</li><li>
Tier 3 / Systems roles.</li>
Collaborative, growth-focused IT team environment. 
<li>
</li></ul><div>
About Flamingo Appliance Service 
</div><div>
Flamingo Appliance Service is a family-owned company serving customers from Florida to California. Since 2007, we&rsquo;ve grown from a single technician to over 200 team members, becoming the largest independent appliance service provider in the United States. We are an equal-opportunity employer and welcome applicants from all backgrounds. 
</div><div>
We prioritize:</div><ul><li>
Internal career development.</li><li>
Skill-based promotion (not tenure).</li>
Building long-term careers in IT and operations. 
<li>
</li></ul><div>
If you are motivated to grow, eager to learn, and ready to contribute to a high-performing team, we would like to hear from you. 
</div><div>
Apply today and become part of a company that values development, accountability, and long-term career progression. 
</div><div>
Interested? Please follow the link below to take a pre-employment assessment test (45 minutes) and let us know! This is a general skills and aptitude test - no biggie, promise. 
</div><div>
https://www.ondemandassessment.com/o/JB-BOP4KSA13/landing?u=1061692</div> 

About Flamingo Appliance Service: 
We are a family-owned company, serving Customers from Florida to California. Having grown from one tech to over 150 since 2007, we have quickly become an industry leader. We are THE largest independent appliance service company in the country. With this growth has come the opportunity &ndash; the need &ndash; to develop our own talent. Our leadership has developed from within. Come join us&hellip; help us Change the Industry!</div>

IT Help Desk Technician I (Endpoint Support) - Hybrid

Robert Half

<div>
 
 We are looking for a highly organized Executive/Administrative Assistant to support senior leadership within a wholesale distribution environment. This contract opportunity is ideal for someone who can balance executive support, front-office coordination, and day-to-day administrative responsibilities with sound judgment and professionalism.
 
 
 
 
 
 The right candidate will bring strong communication skills, discretion, and the ability to keep priorities moving in a fast-paced environment. The role requires the candidate to b bilingual Spanish.
 
 
 
 
 
 This position is located in Brickell, Miami. Please note that parking is not covered for this role.
 
 
 
 
 
 Responsibilities:
 
 
 &bull; Provide high-level administrative support to executive leadership, ensuring daily priorities and business needs are handled efficiently.
 
 
 &bull; Oversee complex calendars, schedule meetings, and coordinate domestic or international travel arrangements as needed.
 
 
 &bull; Create and organize reports, presentations, correspondence, and meeting documentation for leadership review and use.
 
 
 &bull; Serve as a reliable point of contact for internal teams and external partners, maintaining clear and timely communication.
 
 
 &bull; Manage sensitive information with a high degree of confidentiality, accuracy, and care.
 
 
 &bull; Maintain orderly digital and paper-based records to support smooth access to important business documents.
 
 
 &bull; Support the reception area by greeting visitors, helping maintain a well-organized office environment, and assisting with front-desk coverage when needed.
 
 
 &bull; Coordinate incoming mail, deliveries, and office supply inventory while supporting general office administration.
 
 
 &bull; Assist with special assignments, business initiatives, and occasional personal scheduling or logistics for executives when requested.
 
 
 
 &bull; Prior experience in an Executive Assistant, Administrative Assistant, Receptionist, or comparable support position.
 
 
 &bull; Background providing support to senior executives, business owners, or other leadership personnel is strongly preferred.
 
 
 &bull;Must be bilingual Spanish and English
 
 
 &bull; Excellent written and verbal communication skills with a detail-oriented and service-oriented approach.
 
 
 &bull; Proven ability to handle confidential matters with discretion and sound judgment.
 
 
 &bull; Proficiency with Microsoft Office Suite, Google Workspace, and standard office technology tools.
 
 
 &bull; Comfortable using AI-enabled tools and digital platforms to improve efficiency and productivity.
 
 
 &bull; Able to work independently, stay organized, and follow through on tasks with minimal supervision.
 
 
 TalentMatch
 
 &reg;
 
 
 
 
 Robert Half is the world&rsquo;s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
 
 
 
 
 Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
 
 
 
 
 All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
 
 
 
 
 &copy; 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking &ldquo;Apply Now,&rdquo; you&rsquo;re agreeing to Robert Half&rsquo;s Terms of Use and Privacy Notice.
 
</div>

Executive/ Administrative Assistant

TRG Management Company

<div>TRG Management, a premier property management company experienced with all types of housing, mid-rises, high-rises, luxury rentals. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. We&rsquo;re actively seeking a Leasing Consultant for our new lease up CMPND MIAMI, MIAMI, FL. This role will collaborate directly with the property management team to provide residents with great service. To earn potential tenants' commitment, it is essential to pay attention to their needs, provide solutions, and support them throughout the leasing process.

Essential Functions and Responsibilities: Include the following. Other duties may be assigned.
<ul>
<li>Interview prospective tenants while adhering to Fair Housing Standards.</li>
<li>Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.</li>
<li>Fills out the lease form or agreement and collects the security deposit.</li>
<li>Periodically inspects the state of the property and makes arrangements for essential maintenance.</li>
<li>Compiles a list of available rental units.</li>
<li>Identifies potential prospects.</li>
<li>From start to finish, managing the leasing/renewal process.</li>
<li>Provide exceptional customer service and build great working connections with our residents.</li>
<li>Answers incoming calls and voicemails professionally and promptly.</li>
<li>Request that the prospect fill out an application and make a deposit following the company's policies and Fair Housing regulations.</li>
<li>Process applications for approvals and update the availability report. (For example, a credit check, rental history, and so on.) Submit completed applications for approval to the Community Manager. Follow up with the candidate to provide status.</li>
<li>Ascertain that the apartment is ready for the resident to move in on the scheduled move-in date.</li>
<li>Follow up with prospects who did not close and try to close the business. If you are unable to assist a prospect, direct them to a sister community that can satisfy their needs.</li>
<li>Monitoring local market trends and updating property comparables to keep an eye on what our competitors are doing.</li>
</ul>
The ideal candidate will possess:
<ul>
<li>A high school diploma or its equivalent is preferred.</li>
<li>2 years of experience in customer service, hospitality, Conventional or multifamily real estate.</li>
<li>Previous leasing experience is a plus, not a requirement.</li>
<li>It is vital to have a strong customer service orientation and presenting abilities.</li>
<li>Working experience with MS Office Suite (Word, Excel, PowerPoint).</li>
<li>Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.</li>
<li>Onesite experience a plus.</li>
</ul>
Benefits as a TRGM Employee:
<ul>
<li>Base Salary + Performance Bonus.</li>
<li>Medical, dental, vision, legal services, flexible spending account, and commuter benefits.</li>
<li>The benefits package includes 100 percent employer-paid life and disability insurance.</li>
<li>Employer Matching 401k</li>
<li>Employee Engagement and Wellness programs.</li>
<li>Company-paid Vacation, Sick, Personal, and Holiday Time.</li>
<li>Opportunities for Professional Development and Tuition Reimbursement.</li>
</ul>
TRG Management is proud to be an Equal Opportunity Employer.

We are a Drug-Free Workplace.<h4 class="jobSectionHeader"> 
Behaviors</h4>
Preferred<ul><li>
Innovative: Consistently introduces new ideas and demonstrates original thinking</li><li>
Enthusiastic: Shows intense and eager enjoyment and interest</li><li>
Team Player: Works well as a member of a group</li><li>
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well</li></ul><h4 class="jobSectionHeader">
Motivations</h4>
Preferred<ul><li>
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals</li><li>
Self-Starter: Inspired to perform without outside help</li><li>
Goal Completion: Inspired to perform well by the completion of tasks</li><li>
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization</li><li>
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility</li></ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Leasing Consultant - CMPND MIAMI -New Lease-up Downtown Miami

Jacuzzi Group

<div>Jacuzzi Group is a leading global manufacturer of hot tubs, swim spas, saunas, and pool equipment. More than four thousand global employees work across our portfolio of brands, including Jacuzzi, Sundance Spas, Hydropool Swim Spas and Hot Tubs, DreamMaker, and more. 
With a presence in the United States, Canada, Mexico, Italy, the United Kingdom, France, Brazil, Chile, and Australia, we have more than 65 years of experience delivering innovative wellness products to our consumers across our many brands.
 Jacuzzi Group is seeking a Lead Financial Analyst, Americas to serve as the primary finance partner to Americas Sales leadership. This role validates business cases and reports out to members of the C-Suite for commercial initiatives, driving profitable growth through pricing discipline, deal support, promotion evaluations, profitability enhancement initiatives, and forward-looking forecasting. 
This role connects marketing initiatives to sales outcomes, measuring all aspects of proposed and actual business cases. It also supports Engineering and New Product Development by tracking investments and returns for these groups.
Who You Are 
You are a commercially-minded finance professional who thrives in a frontline, high-autonomy role. You operate as a dedicated but independent partner to Sales leadership and are fully embedded in commercial decision-making rather than reacting after the fact. You balance growth ambitions with rigorous profitability discipline and bring strong business judgment to every engagement. 
What You'll Do 
Commercial Partnership<ul><li>Act as the dedicated but independent finance partner to Americas Sales leadership</li><li>Support revenue growth with clear trade-offs on margin, pricing, and deal structure</li><li>Ensure finance is embedded in commercial decision-making (not retrospective)</li></ul> 
P&amp;L Support &amp; Reporting<ul><li>Build, report on, and support the end-to-end commercial P&amp;L for the Americas</li><li>Drive gross margin improvement by channel (dealer, retail)</li><li>Partner with Sales and Marketing leaders as the guide, counselor, and coach on SG&amp;A spend across the region</li></ul> 
Pricing &amp; Deal Governance<ul><li>Support the team in driving customer profitability improvement</li><li>Drive pricing and governance frameworks within guidelines established by the CEO, CFO, and CCO</li><li>Lead deal desk support for non-standard or large commercial deals</li><li>Ensure disciplined discounting and margin protection</li></ul> 
Forecasting<ul><li>Deliver rolling 12-month revenue and margin forecasts</li><li>Drive forecast accuracy and transparency of risks and opportunities</li><li>Build strong bottoms-up visibility from sales pipelines</li></ul> 
Requirements 
What You Bring 
Required<ul><li>3-5 years in commercial finance, FP&amp;A, pricing, or deal desk</li><li>Strong experience partnering directly with Sales leaders</li><li>Proven track record influencing pricing and deal outcomes</li><li>Comfortable operating in high-autonomy, single-threaded ownership roles</li><li>Strong business judgment &mdash; able to balance growth vs. profitability</li><li>Strong written and verbal communication skills</li><li>Demonstrated ability to manage competing priorities with strong attention to detail</li><li>Highly proficient with Excel; including use of macros and pivot tables</li><li>Strong presentation skills
</li><li>Proficient at harvesting and manipulating data from ERPs and data warehouses</li></ul> 
Preferred<ul><li>Experience across US, Mexico, and Canada
</li><li>Experience in a private equity-backed, high-growth, or global manufacturing environment</li></ul> 
Benefits 
What We Offer 
Jacuzzi Group offers a competitive total compensation package. This position includes a base salary commensurate with experience, as well as eligibility for a performance-based bonus program, providing the opportunity to earn additional compensation tied to individual and company results. 
Benefits<ul><li>Medical, dental, and vision insurance</li><li>Health Savings Account (HSA) and Flexible Spending Account (FSA) options</li><li>401(k) with company matching program</li><li>Life and disability insurance</li><li>Paid time off and company holidays</li></ul> 
Where You'll Work 
This role is remote and expected to work Eastern Standard Time zone business hours. The position may require occasional light travel within the Americas region.</div>

Commercial Finance Lead, Americas

FUKU

<div>Job Title:
 
English-Spanish Bilingual Tier 2 Technical Support Representative 
 
Company:
 
Callnovo 
 
Location:
 
Remote / Freelancer Contract
 
This posting is city-anchored for job board distribution, but candidates may work remotely if they are legally able to provide freelance services from their location. 
 
Employment Type:
 
Freelancer Contract 
 
Working Hours:
 
<ul><li>3:00 PM &ndash; 12:00 AM Central European Time
</li><li>5 days per week
</li><li>Weekend rotation may be required</li></ul> 
Market Served:
 
English and Spanish-speaking customers 
 
Industry:
 
Customer Support / Technical Support / Call Center Services 
 
Job Overview:
 
Callnovo is seeking an English-Spanish Bilingual Tier 2 Technical Support Representative to deliver customer service and technical issue resolution for an international client. This position is ideal for candidates with strong spoken and written English and Spanish skills, solid troubleshooting abilities, and experience handling customer escalations. 
 
Key Responsibilities: 
<ul><li>Provide Tier 2 customer and technical support in both English and Spanish.</li><li>Troubleshoot product, account, and service issues, guiding customers to resolution.</li><li>Accurately escalate complex cases with clear notes and supporting details.</li><li>Maintain professional communication across email, phone, chat, or ticketing channels.</li><li>Follow client workflows, quality standards, and data privacy requirements.</li></ul> 
Requirements: 
<ul><li>Proficiency in both English and Spanish; must be comfortable supporting customers professionally in both languages.</li><li>Prior experience in customer support, call center, help desk, or technical support.</li><li>Ability to work 3:00 PM &ndash; 12:00 AM Central European Time, 5 days per week, including possible weekend rotation.</li><li>Reliable internet connection, quiet work environment, and ability to work independently as a freelancer.</li><li>Strong problem-solving skills, attention to detail, and clear written communication.</li></ul> 
Preferred Qualifications: 
<ul><li>Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support.</li><li>Familiarity with CRM, ticketing systems, remote troubleshooting, and escalation workflows.</li></ul> 
How to Apply: 
Please submit your resume through this posting. Qualified candidates may be invited to complete registration through Callnovo's application page: https://assess.herodash.ai/jobs/147. No separate assessment is required at this stage.</div>

English-Spanish Bilingual Tier 2 Technical Support Representative

Explore 65+ Part time front desk associate in Miami this June. Find roles across top companies and apply now to boost your career.