partner alliance manager

EPAM Systems

<div><p>Are you a strategic relationship builder with a passion for driving impactful partnerships and business growth? EPAM is seeking a <b>Microsoft Alliance Manager</b> to join the team in Dubai in a hybrid working set up to lead and expand our Microsoft partnership across the Middle East (ME) region.</p><p>
In this pivotal role, you will develop and execute a partner strategy that delivers qualified pipeline, elevates EPAM&rsquo;s brand and drives revenue growth. You will collaborate with cross-functional teams, including technology, marketing, sales, account management and delivery, to maximize the value of our Microsoft alliance. This is an exciting opportunity to join a dynamic, growing team and make a measurable impact on EPAM&rsquo;s Microsoft business.</p><p><b>
Responsibilities</b></p><ul><li>
Drive the expansion and deepening of EPAM&rsquo;s partnership with Microsoft across ME, engaging senior stakeholders and collaborating closely with the Global Alliance Lead to align on global objectives</li><li>
Co-create and implement innovative GTM strategies with both internal teams and Microsoft counterparts, focusing on accelerating joint business opportunities and market penetration</li><li>
Partner with Business Units, sales, technical teams and marketing to develop and execute strategic growth plans, ensuring alignment and maximizing pipeline generation</li><li>
Work with EPAM solution experts to shape offerings, drive innovation and grow targeted accounts</li><li>
Set, track and achieve KPIs for partner-sourced revenue, pipeline growth and joint client success, leveraging data-driven insights to optimize results</li><li>
Represent EPAM at high-impact industry events, forums and partner summits to elevate brand visibility and foster executive-level relationships</li><li>
Manage partner deal registrations, ensure compliance with alliance processes and prepare/present strategic plans and performance results to EPAM and Microsoft leadership during Quarterly Business Reviews (QBRs)</li><li>
Maintain expert-level awareness of Microsoft&rsquo;s evolving ecosystem, emerging technologies, competitive landscape and market trends to proactively inform alliance strategy and execution</li></ul><p><b>
Requirements</b></p><ul><li>
5+ years of sales and/or alliances experience in the Cloud space, emphasizing Cloud expertise</li><li>
7+ years of overall experience in enterprise technology and channel management</li><li>
Degree in Business Administration, Marketing or equivalent</li><li>
Preferably worked with or for Microsoft in the region, with a professional network within Microsoft
</li><li>Demonstrated experience in Solution Integration (SI) sales environments and partner ecosystems</li><li>
Exceptional communication, writing and organizational skills</li><li>
Proficient in managing relationships, business development, pipelines and processes</li><li>
Able to work independently and efficiently, while maintaining a proactive team-player attitude</li><li>
Written and spoken proficiency in English is required</li><li>
Written and spoken proficiency in Arabic is nice to have</li></ul><p><b>
We offer</b></p><ul><li>
End of service gratuity</li><li>
Private healthcare and life insurance</li><li>
Employee assistance program</li><li>
Wellness program</li><li>
Annual air travel allowance for expatriates</li><li>
Regular performance feedback and salary reviews</li><li>
Global travel medical and accident insurance</li><li>
Referral bonuses</li><li>
Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more</li></ul></div>

Microsoft Alliance Manager – ME

Nagarro

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are seeking a
 <strong>
  dynamic Alliance Growth Partner
 </strong>
 to drive sales growth for
 <strong>
  AI/ML, Big Data, Cloud, and transformation services
 </strong>
 , leveraging
 <strong>
  Azure solutions
 </strong>
 across industries like Manufacturing, BFSI, Automotive, and Retail.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sales Strategy: Build pipeline, develop strategies, and achieve revenue targets.
  </li>
  <li>
   Customer Engagement: Act as primary contact, understand business needs, and deliver tailored solutions.
  </li>
  <li>
   Co-Sell with Azure: Collaborate with Azure account teams to generate leads, leverage programs, and close deals.
  </li>
  <li>
   Market Awareness: Stay updated on Azure offerings and industry trends; monitor competitive landscape.
  </li>
  <li>
   Reporting: Maintain accurate forecasts and CRM records; prepare performance reports.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years in IT services sales with Azure experience.
  </li>
  <li>
   Proven track record of meeting/exceeding targets.
  </li>
  <li>
   Strong communication, negotiation, and relationship management skills.
  </li>
  <li>
   Knowledge of cloud migration, modernization, DevOps, AI/ML, Big Data, and managed services.
  </li>
 </ul>
</div>


Alliance Growth Partner – Azure & AI Solutions

Trend Micro Inc.

<div><div>When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.</div><div>
ABOUT TREND AI<br>
TrendAI is a global cybersecurity leader, protecting organizations across cloud, hybrid, and enterprise environments. As AWS continues to be a core growth platform for customers and partners, Trend is investing heavily in AWS co-sell execution and AWS Marketplace&ndash;driven growth.<br>
POSITION OVERVIEW<br>
The Regional AWS Alliances Partner Manager is responsible for driving pipeline, bookings, and marketplace adoption in close partnership with AWS. This role is highly execution-focused and works directly with TrendAI field sales teams and AWS partner stakeholders to accelerate deals, simplify procurement, and scale revenue through AWS.<br>
This role is ideal for someone who understands how AWS sells, how AWS partners win, and how to operationalize AWS programs into real revenue outcomes.<br>
What You&rsquo;ll Do<br>
AWS Co-Sell Execution<br>
<ul><li>Execute regional co-sell motions with AWS field teams (Account Managers, Specialists, and Partner Development Managers)</li><li>Drive opportunity alignment through AWS ACE, deal registration, and account mapping</li><li>Source, influence, and accelerate pipeline through joint selling motions</li><li>Support TrendAI field sellers with AWS engagement strategy, introductions, and deal orchestration</li><li>Participate in joint pipeline reviews, forecast calls, and account planning with AWS counterparts</li></ul>
AWS Marketplace Growth<br>
<ul><li>Drive revenue through AWS Marketplace as a primary route to market</li><li>Enable TrendAI sales teams on AWS Marketplace mechanics and ensure a frictionless experience</li><li>Support deal execution across net-new, renewal, and expansion opportunities</li><li>Partner with finance, operations, and legal teams to streamline AWS Marketplace transactions</li><li>Identify regional marketplace growth opportunities and customer buying patterns</li></ul>
AWS Relationship Management<br>
<ul><li>Build and maintain strong working relationships with regional AWS stakeholders</li><li>Ensure alignment with global AWS alliance strategy while executing locally</li><li>Support joint business plans, QBRs, and regional planning sessions</li><li>Surface field insights and feedback to improve TrendAI&rsquo;s AWS partner programs</li></ul>
Operational Excellence &amp; Reporting<br>
<ul><li>Maintain accurate tracking of AWS-sourced and AWS-influenced pipeline</li><li>Report on KPIs such as ACE activity, sourced pipeline, and marketplace booking</li><li>Ensure compliance with AWS Partner Network (APN) requirements</li><li>Identify process improvements to scale AWS execution</li></ul>
Required Qualifications<br>
<ul><li>5+ years of experience in AWS alliances and related go-to-market</li><li>Hands-on experience executing AWS co-sell motions with AWS field teams</li><li>Strong working knowledge of AWS Marketplace, ACE, APN Programs, CRM</li><li>Proven ability to drive pipeline and revenue through AWS</li><li>Understanding of enterprise and mid-market sales cycles</li><li>Experience supporting regional field sales organizations</li><li>Comfort operating in a metrics-driven, execution-focused environment</li><li>Experience in cybersecurity, cloud security, or SaaS preferred</li></ul></div><div>
TrendAI strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.</div><div>
We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.</div></div>

Regional AWS Alliances Partner Manager

<p></p><div><p><b>Description -
</b></p><p><b>Job Summary
</b><br>
This role is responsible for establishing and nurturing strategic partnerships to drive long-term business growth and crafting tailored solutions that align the organization's products with partners' strategies. The role manages complex negotiations, guides sales efforts, and provides mentorship to ensure the successful execution of operational and strategic plans.
<br>
<br>
<b>Responsibilities
</b></p><ul><li>Serves as the expert to the partners for advanced information regarding the organization&rsquo;s offerings, promotions, and configuration.
</li><li>Builds strong relationships with partners at various organizational levels, including senior executives, to strengthen collaboration and align business goals.
</li><li>Handles contract negotiations and manages terms and conditions to ensure they meet both partner and organization expectations.
</li><li>Collaborates with partners to tailor solutions that meet specific customer needs, including customization of products and services to align with client requirements.
</li><li>Collaborates with seniors to develop and maintain partner account plans to promote sales growth.
</li><li>Identifies new partners that align with the organization's strategic objectives and foster their integration into the sales ecosystem.
</li><li>Transforms potential leads into joint sales activities with partners while managing the organization&rsquo;s sales funnel.
</li><li>Works with a team of sales professionals to achieve assigned quotas while engaging in transactional and relationship selling in adherence to legal requirements.
</li>Conducts training sessions for partners on the latest products, services, and industry trends, empowering them to effectively represent the organization to clients.<br>
<li>
</li></ul><p><br>
<b>Education &amp; Experience Recommended UAE - East Africa
</b></p><ul><li>Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
</li>Typically has 12+ years of work experience, preferably in enterprise selling, channel &amp; alliance, or a related field.<br>
<li>
</li></ul><p><br>
<b>Knowledge &amp; Skills
</b></p><ul><li>Account Management
</li><li>Business Planning
</li><li>Product Knowledge
</li><li>Sales Strategy
</li><li>Value Propositions
</li></ul><p></p><p><b>Job -
</b></p>Sales
<p></p><p><b>Schedule -
</b></p>Full time
<p></p><p><b>Shift -
</b></p>No shift premium (United Arab Emirates)
<p></p><p><b>Travel -
</b></p><p></p><p><b>Relocation -
</b></p><p><b>Equal Opportunity Employer (EEO) </b><b>-
</b></p><p></p><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
</p><p></p><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
</p><p></p><p>For more information, review HP&rsquo;s EEO Policy or read about your rights as an applicant under the law here: &ldquo; Know Your Rights: Workplace Discrimination is Illegal &quot;</p></div><p></p>

Partner Account Manager

Delivery Hero

<div><b>Company Description</b><p><br>
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><b><br>
Job Description</b><p></p><p><b><br>
Role Summary</b></p><p><b>
This role will join the central team at Talabat responsible for elevating the bar on the experience for our Partners. The team drives all Partner facing policies and processes, collaborating on automation initiatives, and driving programmatic initiatives to deliver an accelerated and profitable growth for Talabat Partners.</b></p><p></p><p><b><br>
The &ldquo;Program Manager - PX&rdquo; will act as single-threaded owner for building, upgrading, and reviewing the implementation and impact of all Partner facing SOPs and processes (such as order cancellation, refund, dispute, etc.) - with the objective to increase Retention of our Partners on the platform, with higher lifetime value. The person will engage directly with multiple stakeholders across Sales, Product, Support Operations and regional Partner Growth team to raise the bar on Partner experience through these efforts.</b></p><p></p><p><b><br>
The role will require dealing with constantly evolving priorities, and work in a fast paced environment. The ideal candidate will possess a blend of technical expertise, industry experience, and strong stakeholder management skills, aligning with the organization's growth strategy to foster effective partnerships and drive innovation.</b></p><p></p><p><b><br>
What&rsquo;s On Your Plate?</b></p><ul><li><p><b>
Help improve Partner Retention for the Food business, by driving strategic programmatic initiatives across the calendar, to help throughout the lifecycle and various touchpoints for our restaurant Partners.</b></p></li><li><p><b>
Design and launch new policies to support Partner pain points, where such policies do not exist. Align internal stakeholders to gain buy-in to launch and scale the implementation.</b></p></li><li><p><b>
Identify and execute improvements to existing SOPs and processes, based on feedback from the market (Sales and Partners, through NPS and Satisfaction surveys, and Voice of Partner program). This should also take into account constantly changing macro scenarios (e.g. legal requirements on onboarding documents).</b></p></li><li><p><b>
Own the vSAT metric to reflect Partner satisfaction levels, and complement the vNPS metric which is our north star metric to measure experience and pain points, offering improvement opportunities.</b></p></li><li><p><b>
This role would also play a key role in managing churn and contribute to retention improvement on the platform for our long-tail accounts - where maintaining good quality of support (policies and process driven) is critical for their growth.</b></p></li><li><p><b>
Work closely with the central Product team to recommend improvements to Partner facing features (e.g. reporting). This should help reduce the volume of contacts and ensure we improve the self-serve capabilities for our Partners.</b></p></li><li><p><b>
Identify data-backed insights to further our efforts on scalable initiatives, acting as thought leader for the Partner Growth org on this front.</b></p></li></ul><p><br>
</p><br>
<br>
<b>Qualifications</b><p><b><br>
What Did We Order?</b></p><p></p><ul><li><p><b><br>
7+ years of program or project management experience.</b></p></li><li><p><b>
Experience using data and metrics to determine and drive process improvements.</b></p></li><li><p><b>
Experience owning program strategy, end to end delivery, and communicating results to senior leadership is a must have.</b></p></li><li><p><b>
Demonstrated expertise in on-time delivery of project solutions with structured and organized project documentation, strong data analysis skills and excellent time management capabilities.</b></p></li><li><p><b>
Experience with CRM data, including Salesforce, is required.</b></p></li><li><p><b>
Proficiency in creating dashboards and visualizations using Tableau, Data Studio &amp; Looker.</b></p></li></ul></div>

Manager Partner Experience

Holcim

<div></div><div><div><div><div><div><p>People Partner Manager
</p></div></div></div></div><div><div><div><div><b>Location:
</b>Suez, EG
</div></div></div></div><div><div><div><div><b>Requisition ID: </b>16338
</div></div></div></div><div></div><div><div><p><b>Why work for us?</b><br>
Driven by our purpose: Building progress for people and the planet. We are transforming to become the leader in innovative and sustainable building solutions. Holcim US offers an unparalleled range of innovative cement, aggregates, asphalt, concrete products and construction services that have been the foundation for infrastructure projects across the globe. To move the industry forward to a greener future we need people who are passionate about sustainability, are driven to shape and influence perception, and keen to build, grow and thrive in our high-performance culture. <b>Are you ready to build progress with us?</b></p><br>
</div></div><div></div><div><div><div><div><div><div><div><div><div><b>People Partner Manager</b></div></div></div><div><br>
<div>
<div><b>Job Purpose</b><br>
<br>
</div></div><div></div><div><div>The People Partner Manager leads the plant People agenda to enable safe, efficient, and sustainable industrial performance. The role works closely with the People Plant Director and partners leadership team to translate Lafarge Egypt&rsquo;s People strategy into effective workforce, talent, culture, and labor solutions.</div><br>
<div></div>
<div>
The role drives culture and change, ensures strong people governance and labor stability, and anticipates people-related risks while strengthening organizational capability, engagement, and long-term readiness.</div></div></div><div></div><div><br>
<div>
<div><b>Key Responsibilities</b></div></div><div></div><div><br>
<div>
<ul><li><b>Health &amp; Safety:</b></li></ul>
</div>
<div>Adhere to and enforce relevant legislation and policies and ensure that highest degree of safety and safe working practices are maintained.</div><br>
<div></div>
<div>
<ul><li><b>Functional:</b></li></ul>
</div><div><ul><li><b>People Strategy &amp; Leadership</b></li></ul>
</div><ul><li>Define, deploy, and continuously refine the plant People strategy aligned with Lafarge Egypt People agenda, industrial priorities, and CPO direction.</li>
<li>Translate operational objectives into workforce and organizational plans supporting safety, productivity, and sustainability.</li>
<li>Lead culture transformation initiatives reinforcing Lafarge values, accountability, performance, and engagement.</li>
<li>Act as trusted advisor to the Plant Director and site leadership team on all people-related matters.</li>
<li>Ensure consistency, ethical conduct, and sound governance in all people decisions.</li></ul><br>
<div></div>
<div>
<ul><li><b>Talent Management &amp; Organizational Development</b></li></ul>
</div><ul><li>Lead strategic workforce planning to ensure optimal manpower, critical skills availability, and future capability readiness.</li>
<li>Drive talent identification, succession planning, and leadership pipeline development for critical and operational roles.</li>
<li>Oversee performance management cycles, ensuring quality objective setting, reviews, and development plans.</li>
<li>Design and deploy learning, upskilling, and reskilling programs for white and blue-collars populations.</li>
<li>Lead organizational design, role clarity, and structure optimization initiatives.</li></ul><br>
<div></div>
<div>
<ul><li><b>Employee Relations &amp; Labor Stability</b></li></ul>
</div><ul><li>Ensure a stable, compliant, and constructive labor environment across plant operations.</li>
<li>Lead employee relations matters including discipline, grievances, investigations, and conflict resolution.</li>
<li>Act as final escalation point for complex labor law and employee relations cases at site level.</li>
<li>Lead engagement survey action plans and continuous listening initiatives.</li>
<li>Strengthen internal communication and trust across all employee segments.</li></ul><br>
<div></div>
<div>
<ul><li><b>People Operations Excellence</b></li></ul>
</div><ul><li>Ensure effective implementation of HR policies, procedures, and standards.</li>
<li>Maintain full compliance with Egyptian labor law, audits, internal controls, and governance requirements.</li>
<li>Monitor HR KPIs, analytics, and reporting to support data-driven decisions.</li>
<li>Ensure service quality, discipline, and responsiveness of the People Operations team.</li></ul><br>
<div></div>
<div>
<ul><li><b>Business Partnership &amp; Change Leadership</b></li></ul>
</div><ul><li>Act as People Business Partner to the Industrial Director and functional leaders.</li>
<li>Provide insights to the Plant People Director on workforce trends, risks, and organizational effectiveness.</li>
<li>Lead and support site-wide change initiatives including restructures and productivity programs.</li>
<li>Anticipate people-related risks and proactively propose mitigation actions.</li></ul><br>
<div></div>
<div>
<ul><li><b>Governance &amp; Continuous Improvement</b></li></ul>
</div><ul><li>Ensure strong people governance, compliance, and risk management.</li>
<li>Lead HR-related audits and ensure timely closure of findings.</li>
<li>Drive continuous improvement in people processes, service delivery, and employee experience.</li>
<li>Ensure alignment with Lafarge Egypt, regional, and Group HR standards.</li></ul></div></div><div></div><div><br>
<div>
<div><b>Education, Qualifications &amp; Experience</b></div></div><div></div><div><br>
<div><b>
Education</b>:
</div><ul><li>Bachelor&rsquo;s degree in Human Resources Management, Business Administration, Industrial Relations, or a related discipline.</li>
<li>Continuous professional development in labor law, leadership, change management, and industrial relations is expected.</li></ul><br>
<div></div>
<div><b>
Technical Skills:</b></div>
<ul>
<li>Strong knowledge of industrial/manufacturing HR and blue-collar workforce management.</li>
<li>In-depth understanding of Egyptian Labor Law and industrial relations.</li>
<li>Expertise in workforce planning, talent management, and performance systems.</li>
<li>Proficient in HRIS systems (e.g., SAP SuccessFactors, Oracle) and HR operations.</li>
<li>Solid background in governance, audit, and compliance related to HR.</li>
<li>Competent in leading change management and organizational effectiveness initiatives.</li></ul><br>
<div></div>
<div><b>
Experience:</b></div>
<ul>
<li>Minimum 8 - 10 years of progressive HR experience, preferably within multinational and industrial/manufacturing environments.</li>
<li>Strong hands-on experience leading HR functions in factory or plant settings with large labor populations.</li>
<li>Deep expertise in employee relations, engagement, talent management, and organizational development.</li>
<li>Strong leadership, stakeholder management, communication, and analytical skills.</li></ul></div></div><br>
<div></div>
</div>
</div></div></div></div></div><div></div><div><div><p><b>WHO ARE LAFARGE PEOPLE?</b><br>
Lafarge people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.</p>
<p><b>YOUR LAFARGE EXPERIENCE</b><br>
At Lafarge, there is endless opportunity for you to play your part. Whether you&rsquo;re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you&rsquo;ll have the chance to embrace the passion we share for our planet. You&rsquo;ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it&rsquo;s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.</p></div></div></div><p></p>

People Partner Manager

Zoom Communications

<div><div>Zoom is seeking a strategic and execution-oriented Enablement Manager to design, build, and scale learning programs that power the success of our Partner Success team and the partners they enable. This role will own the end-to-end enablement motion for Partner Success&mdash;creating structured onboarding, continuous learning, certification paths, and playbooks that ensure consistent, high-quality partner-led customer outcomes.</div><p></p><div>
You will work closely with Partner Success Managers, Partner Programs, Product, Sales Enablement, and Global Customer Success to translate strategy into scalable learning experiences. Your mission is to ensure every Partner Success Manager&mdash;and every enabled partner&mdash;has the knowledge, tools, and confidence to drive adoption, retention, and expansion.<br>
</div><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><h3 class="jobSectionHeader"><b>
Build Partner Success Enablement Strategy</b></h3><ul>
<li>Define and own the enablement framework for Partner Success and partner-facing CS motions</li>
<li>Translate Partner Success strategy into structured learning journeys</li>
<li>Create role-based learning paths for Partner Success Managers and Partner-led CS teams</li>
<li>Align enablement with GTM priorities, product roadmap, and partner tiers</li>
</ul><p></p><h3 class="jobSectionHeader"><b>
Design Learning Content &amp; Playbooks</b></h3><ul>
<li>Build scalable onboarding programs for new Partner Success Managers</li>
<li>Create partner-facing training for adoption, renewal, churn prevention, and expansion motions, leveraging Zoom CS training and content
</li><li><p>Develop playbooks for:</p>
<ul>
<li>Onboarding and success planning</li>
<li>Adoption and activation</li>
<li>Risk identification and churn mitigation</li>
<li>Renewals and expansion</li>
</ul></li><li>Produce content across formats: LMS courses, live workshops, certifications, guides, toolkits</li>
</ul><p></p><h3 class="jobSectionHeader"><b>
Enable Product, Tools &amp; Telemetry Mastery</b></h3><ul>
<li>Own training on Zoom CS tooling (e.g., PARi, health dashboards, AI tooling)</li>
<li>Build enablement around customer telemetry, health scoring, and usage insights</li>
<li>Ensure partners and internal teams understand how to operationalize data into action</li>
</ul><h3 class="jobSectionHeader"><b>Partner-Facing Enablement Programs</b></h3><ul>
<li>Build scalable partner enablement programs aligned to partner maturity levels</li>
<li>Design certification and accreditation paths for partner CS teams</li>
<li>Enable partners on Zoom products, success frameworks, and lifecycle motions</li>
<li>Partner with Partner Marketing and Programs to launch and scale partner learning initiatives</li>
</ul><h3 class="jobSectionHeader"><b>Cross-Functional Alignment</b></h3><div>
Work with Product, Sales Enablement, CS Ops, and Partner Programs to align messaging</div><ul>
<li>Translate product launches into Partner Success&ndash;ready enablement</li>
<li>Act as the enablement voice of Partner Success across Zoom</li>
</ul><h3 class="jobSectionHeader"><b>Measure &amp; Optimize Enablement Impact</b></h3><ul>
<li>
<p>Define enablement success metrics tied to:</p>
<ul>
<li>Adoption and activation</li>
<li>Renewal and churn</li>
<li>Time-to-productivity for new hires and partners</li>
</ul></li><li>Analyze performance data and iterate programs continuously</li>
<li>Gather feedback from Partner Success Managers and partners to improve learning</li>
</ul><h2 class="jobSectionHeader"><b>Performance Metrics</b></h2><div>
Success in this role will be measured by:</div><ul>
<li>Time-to-Productivity for new Partner Success Managers</li>
<li>Partner and PSM certification completion rates</li>
<li>Adoption of enablement content and tools</li>
<li>Partner-led adoption and activation rates</li>
<li>Renewal and churn trends influenced by enablement</li>
<li>Partner satisfaction with training and readiness</li>
</ul><h2 class="jobSectionHeader"><b>Qualifications</b></h2><h3 class="jobSectionHeader"><b>
Required</b></h3><ul>
<li>5+ years in Enablement, Training, Customer Success, Partner Programs, or Revenue Enablement</li>
<li>Experience building learning programs for customer-facing or partner-facing teams</li>
<li>Proven ability to design structured onboarding and continuous learning programs</li>
<li>Strong instructional design and content development skills</li>
<li>Experience working cross-functionally with Product, CS, Sales, and Programs</li>
<li>Strong project management and execution capabilities</li>
</ul><h3 class="jobSectionHeader"><b>Preferred</b></h3><ul>
<li>Experience with SaaS, collaboration, or UCaaS platforms</li>
<li>Experience enabling channel partners, resellers, or MSPs</li>
<li>Familiarity with LMS platforms and enablement tooling</li>
<li>Background in Customer Success, Partner Success, or GTM roles</li>
<li>Experience building certification or accreditation programs</li>
</ul><p></p><p>
Salary Range or On Target Earnings:</p><p></p><p>
Minimum:</p>
$97,600.00<p></p><p>
Maximum:</p>
$225,700.00<p></p><p>
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.</p><p></p><p>
Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.</p><p></p><p>
We also have a location based compensation structure; there may be a different range for candidates in this and other locations</p><p>
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Anticipated Position Close Date:</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
03/02/26<p></p><p>
Ways of Working<br>
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.</p><p></p><p>
Benefits<br>
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.</p><p></p><p>
About Us<br>
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.<br>
We&rsquo;re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.</p><p><br>
Our Commitment
</p><p>At Zoom, we believe great work happens when people feel supported and empowered. We&rsquo;re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know&mdash;we&rsquo;re here to support you at every step.</p><p><br>
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.</p><p></p>
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Partner CS Enablement Manager

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