partner management consultant

Confidential

<div>
 <p>
  A GCC based consulting firm is looking for a Junior Management Consultant to support the current team. The main responsibilities of the job holder are as below. This is a contract based role.
 </p>
 <ul>
  <li>
   <strong>
    Proposal Development:
   </strong>
   Support in developing management consulting technical and financial proposals, defining project scopes, methodologies, and resource requirements
  </li>
  <li>
   <strong>
    Strategic Research:
   </strong>
   Conduct market scans, competitor benchmarking, and industry trend analysis to provide a factual foundation for business development.
  </li>
  <li>
   <strong>
    Business Development Support:
   </strong>
   Assist the leadership team in identifying growth opportunities and managing the end-to-end sales lifecycle for consulting engagements.
  </li>
  <li>
   <strong>
    Executive Support:
   </strong>
   Translate complex strategic concepts into high-impact narratives and executive-ready solutions.
  </li>
  <li>
   <strong>
    Methodology Development:
   </strong>
   Support the creation of proprietary consulting toolkits and standardized strategy frameworks to enhance departmental efficiency.
  </li>
  <li>
   <strong>
    Knowledge Management:
   </strong>
   Document case studies, white papers, and "lessons learned" to build the firm&rsquo;s internal intellectual property.
  </li>
 </ul>
 <p>
 </p>
</div>


Associate Management Consultant

Foodics

<div><p><b>Who Are We❓</b><br>
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p><p><b>
The Job in a Nutshell</b></p><p>
The Partner Success Specialist serves as the vital bridge between our organization and our reselling partners. In this role, you won&rsquo;t just manage accounts; you will be a growth engine responsible for identifying new opportunities, negotiating impactful agreements, and ensuring our partners achieve their full potential. The ideal candidate blends the &quot;art&quot; of relationship management with the &quot;science&quot; of data-driven performance.</p><p></p><p><b>
What Will You Do❓</b></p><p><b>
Partnership Development:</b></p><ul><li>
Identify and approach potential partners aligned with company strategy.</li><li>
Conduct market research to discover new collaboration opportunities.</li><li>
Prepare partnership proposals, pitch decks, and presentations.</li></ul><p></p><p><b>
Relationship Management:</b></p><ul><li>
Maintain strong, long-term relationships with existing partners.</li><li>
Act as the primary point of contact between the company and partners.</li><li>
Resolve conflicts and manage expectations professionally.</li></ul><p></p><p><b>
Commercial &amp; Contractual:</b></p><ul><li>
Negotiate pricing, revenue-sharing models, and contractual terms.</li><li>
Coordinate with Legal and Finance teams for agreements and invoicing matters.</li><li>
Monitor partner compliance with contract terms.</li></ul><p></p><p><b>
Performance &amp; Reporting:</b></p><ul><li>
Ensure Partner is achieving Quarterly, Semi Annual &amp; annual Goals</li><li>
Prepare monthly/quarterly partnership performance reports.</li></ul><p></p><p><b>
Cross-Functional Collaboration:</b></p><ul><li>
Work with Sales, Marketing, Product, and Operations teams to align partnership initiatives.</li><li>
Support onboarding processes and training for partners.</li><li>
Assist in campaigns, launches, and co-marketing efforts.</li></ul><p></p><p><b>
What Are We Looking For❓</b></p><ul><li>
Bachelor&rsquo;s degree in Business Administration or related field. (Equivalent experience may also be considered.)
</li><li>1&ndash;2 years of experience in Partnerships, Account Management, or a similar client-facing role.
</li><li>Experience within SaaS, Marketplace, or Technology industries is a strong advantage.
</li><li>Fluent English proficiency (both written and verbal) is strictly required.
</li><li>Hands-on experience using Salesforce or other CRM tools.
</li><li>Advanced proficiency in Microsoft Excel.
</li><li>Very good working knowledge of Microsoft PowerPoint.
</li><li>Strong analytical mindset with the ability to interpret data and generate actionable insights.
</li><li>Excellent communication and relationship-building skills.</li></ul><p></p><p><b>
What We Offer You❗</b><br>
We believe you will love working at Foodics!</p><ul><li>
We have an inclusive and diverse culture that encourages innovation and flexibility.</li><li>
We offer highly competitive compensation packages, including bonuses and the potential for shares.</li><li>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li><li>
Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li><li>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul></div>

Partner Success Specialist

justclean

<p>The Regional Partner Success Officer is responsible for ensuring operational efficiency and successful order fulfilment within an assigned country, while also supporting other countries in the region when required. This is a shift-based and rotational role, where responsibilities may vary daily based on operational needs.</p><p>The role involves monitoring orders, ensuring partner satisfaction, managing live operational issues, and coordinating with service providers and customer service teams to ensure smooth execution of delivery and home cleaning services.</p><p>Key Responsibilities</p><p>Oversee the full order lifecycle from pickup to delivery within the assigned country.</p><p>Ensure all ticket updates strictly follow the SOPs provided by team leaders.</p><p>Follow up promptly on delayed or pending orders with service providers.</p><p>Track and update order statuses to maintain consistent operational performance.</p><p>Handle partner support tickets and escalate unresolved issues when necessary.</p><p>Support daily operations according to shift allocations.</p><p>Monitor operations across delivery points and escalate any delays or failures.</p><p>Act as a liaison between country operations teams and customer service.</p><p>Assist in real-time incident management and operational escalations.</p><p>Prepare and submit shift reports summarizing incidents, order performance, and service quality.</p><p>Ensure timely execution of pickups and deliveries.</p><p>Support training and onboarding of service providers when required.</p><p>Communicate directly with partners regarding operational needs.</p><p>Provide cross-country operational support during peak hours or emergencies.</p><p>Respond to WhatsApp messages in a timely manner.</p><p>Monitor new home cleaning orders and follow up accordingly.</p><p>Track car wash orders and other service verticals.</p><p>Escalate service providers with technical issues to the team leader.</p><p>Monitor hourly dashboards and follow up with service providers as needed.</p><p>Inform service providers of any compensation cases when applicable.</p><p>Requirements</p><p>Bahraini nationality (Mandatory)</p><p>Must be registered with the Ministry of Labour (MOL)</p><p>Eligible for Tamkeen support</p><p>Strong communication and coordination skills</p><p>Ability to work in a fast-paced, shift-based environment</p><p>Detail-oriented with strong follow-up and problem-solving skills</p><p>Basic knowledge of operations or logistics is an advantage</p><p>Job Type: Full-time</p><p>Work Location: In person</p><p>Pay: RO325.000 per month</p><p>Work Location: In person</p>

Partner Success Officer

<p>The Regional Partner Success Officer is responsible for ensuring operational efficiency and successful order fulfilment within an assigned country, while also supporting other countries in the region when required. This is a shift-based and rotational role, where responsibilities may vary daily based on operational needs.</p><p>The role involves monitoring orders, ensuring partner satisfaction, managing live operational issues, and coordinating with service providers and customer service teams to ensure smooth execution of delivery and home cleaning services.</p><p>Key Responsibilities</p><p>Oversee the full order lifecycle from pickup to delivery within the assigned country.</p><p>Ensure all ticket updates strictly follow the SOPs provided by team leaders.</p><p>Follow up promptly on delayed or pending orders with service providers.</p><p>Track and update order statuses to maintain consistent operational performance.</p><p>Handle partner support tickets and escalate unresolved issues when necessary.</p><p>Support daily operations according to shift allocations.</p><p>Monitor operations across delivery points and escalate any delays or failures.</p><p>Act as a liaison between country operations teams and customer service.</p><p>Assist in real-time incident management and operational escalations.</p><p>Prepare and submit shift reports summarizing incidents, order performance, and service quality.</p><p>Ensure timely execution of pickups and deliveries.</p><p>Support training and onboarding of service providers when required.</p><p>Communicate directly with partners regarding operational needs.</p><p>Provide cross-country operational support during peak hours or emergencies.</p><p>Respond to WhatsApp messages in a timely manner.</p><p>Monitor new home cleaning orders and follow up accordingly.</p><p>Track car wash orders and other service verticals.</p><p>Escalate service providers with technical issues to the team leader.</p><p>Monitor hourly dashboards and follow up with service providers as needed.</p><p>Inform service providers of any compensation cases when applicable.</p><p>Requirements</p><p>Bahraini nationality (Mandatory)</p><p>Must be registered with the Ministry of Labour (MOL)</p><p>Eligible for Tamkeen support</p><p>Strong communication and coordination skills</p><p>Ability to work in a fast-paced, shift-based environment</p><p>Detail-oriented with strong follow-up and problem-solving skills</p><p>Basic knowledge of operations or logistics is an advantage</p><p>Job Type: Full-time</p><p>Pay: BD500.000 per month</p><p>Work Location: In person</p>

Ninja 🥷🏽 نينجا

<div>
 You'll be the front line for our restaurant partners, resolving their issues quickly and keeping their operations running smoothly on our platform. From ticket triage to troubleshooting menus, orders, and payouts, you'll combine great communication with sharp problem-solving to deliver a reliable, friendly experience that partners trust. You'll also spot recurring issues, document fixes, and collaborate with Ops, Product, and Finance to prevent problems before they happen.
 <br/>
 <br/>
 <ul>
  <li>
   Handle partner tickets end-to-end: Acknowledge, diagnose, resolve, and follow up
   <br/>
   <br/>
  </li>
 </ul>
 within defined SLAs; keep partners updated with clear, professional communication.
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 <br/>
 <ul>
  <li>
   Troubleshoot menu, order, and platform issues: Fix or guide fixes for menu
   <br/>
   <br/>
  </li>
 </ul>
 inaccuracies, store hours, order flow failures, tablet/app problems, payment/payout
 <br/>
 <br/>
 concerns, and basic device/network issues.
 <br/>
 <br/>
 <ul>
  <li>
   Escalate the right way: Identify scope/impact, capture reproduction steps and
   <br/>
   <br/>
  </li>
 </ul>
 logs/screenshots, and route complex cases to Tier 2, Product Support, Logistics, or
 <br/>
 <br/>
 Finance with a crisp summary.
 <br/>
 <br/>
 <ul>
  <li>
   Maintain accurate docs: Create/update knowledge base articles, macros, and
   <br/>
   <br/>
  </li>
 </ul>
 runbooks; flag content gaps and deprecate outdated guidance.
 <br/>
 <br/>
 <ul>
  <li>
   Protect restaurant uptime: Proactively monitor store status and high-impact incidents
   <br/>
   <br/>
  </li>
 </ul>
 (e.g., bulk order failures, integrations down) and coordinate fast recovery with internal
 <br/>
 <br/>
 teams.
 <br/>
 <br/>
 <ul>
  <li>
   Data hygiene &amp; reporting: Tag tickets correctly, record root causes, and contribute to
   <br/>
   <br/>
  </li>
 </ul>
 weekly insights on top drivers, trends, and prevention ideas.
 <br/>
 <br/>
 <ul>
  <li>
   Partner education: Share best practices (prep times, RTP/dispatch workflows, selfserve
   <br/>
   <br/>
  </li>
 </ul>
 tools) and drive adoption of new features.
 <br/>
 <br/>
 <ul>
  <li>
   Quality &amp; compliance: Follow policy, handle sensitive data appropriately, and meet
   <br/>
   <br/>
  </li>
 </ul>
 internal quality standards on accuracy, tone, and completeness
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-3 years in customer/partner support, account coordination, or operations
   <br/>
   <br/>
  </li>
 </ul>
 (marketplaces, SaaS, POS, last-mile, or food delivery preferred).
 <br/>
 <br/>
 <ul>
  <li>
   Confident troubleshooting skills across web/app flows; comfortable with basic
   <br/>
   <br/>
  </li>
 </ul>
 device/network checks and step-by-step guidance.
 <br/>
 <br/>
 <ul>
  <li>
   Strong written and verbal communication in English (additional local language(s) a plus);
   <br/>
   <br/>
  </li>
 </ul>
 able to simplify complex issues.
 <br/>
 <br/>
 <ul>
  <li>
   Organized, detail-oriented, and calm under pressure; excels at multitasking in ticket
   <br/>
   <br/>
  </li>
 </ul>
 queues and chat/phone channels.
 <br/>
 <br/>
 <ul>
  <li>
   Experience with a ticketing system (e.g., Zendesk, Freshdesk), CRM, and basic
   <br/>
   <br/>
  </li>
 </ul>
 spreadsheets for case notes and reporting.
 <br/>
 <br/>
 <ul>
  <li>
   Willingness to work shifts, evenings/weekends, and local holidays on a rotation as the
   <br/>
   <br/>
  </li>
 </ul>
 business requires.
</div>


Partner Care Agent

Etisalat

<div><div><b>Integration Senior Expert.Customer and Partner Management</b> <b>-</b> <b>(</b><b>260000N3</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
To Manage Customer Care, Sales, and Marketing demands and implementations for the Integration Services and Platforms Align it with the company business needs and the global IT strategy in order to achieve the best and cost effective solutions. To manage all in-house integration development activities and align it with the company business needs and the global IT strategy in order to achieve the best and cost effective solutions. To provide sustainable service to various Etisalat departments and provide IT systems that help optimize business processes.
</p><p><b>
Report To Position Name</b></p><p>
Managing, building and maintaining Integration Services, Platforms across IT. Managing, building and maintaining Service Exposure Platforms for IT services. Managing, building and maintaining Etisalat software development team to ensure delivering best of class in-house integration applications, aligned with the IT global architecture and strategy. Develop &amp; motivate team to ensure highly performing team and maintain the healthy working environment between the different teams. Work on recruiting high caliber managers and ensure continuity plan for the team. Select, communicate and negotiate effectively with the vendors to ensure a win-win situation and successful accomplishments of tasks considering cost optimization without impacting the quality of the vendors&rsquo; deliverables. Align IT KPIs with Customer Experience KPIs, and ensure monitoring and measuring Customer Experience efforts KPIs. Ensure full alignment with Critical Operational committee requirements. Ensure full alignment with Customer Experience committee requirements. Properly plan and manage the areas&rsquo; budget (CapEx &amp; OpEx) and ensure the alignment with Etisalat plans. Plan &amp; manage the execution for the needed expansions and new systems to serve Etisalat business requirements. Build, maintain, and ensure scalability of systems that highly impact customers and revenue in different channels Ensure &amp; facilitate the development and maintenance of an efficient delivery process. Align strategic projects and expansions with business strategies to serve Etisalat strategic objectives in the areas of Integration &amp; Service Exposure Systems. Align the area's functions with business strategies &amp; products, and facilitate empowering the business with innovative solutions and technologies to help in achieving Etisalat strategic objectives. Ensure all area strategies are aligned with IT management &amp; business departments and agree on the priorities and timelines. Responsible for managing large scale projects with significant money values and complex deliverables. Coach the team managers to communication with internal customers and work on any improvements needed. Demonstrate the ROI value for the developed solutions and explain the need for new expansions in terms of cost and business value. Manage the development RFPs for new major/strategic solutions and manage the vendor/suppliers to deliver the agreed solutions according to the requirements.</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
University degree in Engineering, Computer Science or Information Technology Excellent command of English language (Reading, Writing &amp; Oral). Excellent Telecommunication knowledge. Excellent interpersonal skills (Negotiation, communications, etc.) Masters Leadership, program management, project management scope/risk/time/communications/quality/project cost) management and software development cycle management. Master budget &amp; vendor management. Excellent interpersonal skills (Negotiation, communications, etc...).<br>
</p><p><b>
QUALIFICATIONS_DESIRABLE</b></p><p>
Cross functional experience/exposure (Marketing, Sales, Customer Care, Finance, etc.) Leadership, Strategic management, Change Management, etc.) Experience with large size projects implementation.</p><p><b><br>
EXPERIENCE_ESSENTIAL</b></p><p>
15+ years of Experience.</p><p><b><br>
EXPERIENCE_DESIRABLE</b></p><p>
NA</p><p><b><br>
CERTIFICATIONS_ESSENTIAL</b></p><p>
Leadership Skills Strategic Management Mini MBA Advanced Leadership Project Management Professional Certified/ITIL Certified</p><div><br>
</div></div><div><b>
Job</b><b>:</b> Senior Expert</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div><b>
Job Posting</b><b>:</b> 02/Apr/2026, 6:39:41 AM</div></div>

Integration Senior Expert.Customer and Partner Management

Monroe Community College

<p></p><div><div><div><div><div><div><div><div>Category:</div> <div>Grant Positions</div>
</div><br>
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<div><div>Department:</div> <div>Liberty Partnerships</div>
</div><br>
<div><div>Locations:</div> <div>Rochester, NY</div>
</div><br>
<div><div>Posted:</div> <div>Mar 6, 2026</div>
</div><br>
<div><div>Closes:</div> <div>Mar 20, 2026 - 11:59 PM EDT
</div></div><br>
<div><div>Type:</div> <div>Part Time</div>
</div><br>
<div><div>Position ID:</div> <div>197790</div></div><div></div><div><div><br>
</div></div><br>
</div></div><p><br>
Job Description:<br>
</p><p><b>Function of Position:</b></p>
<p>The MCC Liberty Partnerships Program On-Site Advisor (OSA) will serve as a liaison between students at their school and the LPP Program Director. The On-Site Advisor will manage a caseload of 57 students in one school building of the Rochester City School District. The OSA will meet with students to assess their academic performance, track progress toward educational and personal goals based on their resiliency assessment responses, facilitate students attending planned LPP events (e.g. workshops, college visits, field trips) and refer them to other services within the Rochester community as needed.</p>
<ul><li><b>This is a temporary, grant funded position that may be renewed annually contingent upon availability of grant funding and performance reviews.</b></li></ul>
<p><b>Examples of Duties &amp; Responsibilities:</b></p>
<ul><li>Recruit and enroll students grades 7-12 in the program by promoting the program in classes, lunches and with school staff.</li><li>
Maintain a consistent work schedule during school lunch hours, for meeting with LPP students and teachers in the building.</li><li>
Obtain and reserve private space at the school for meeting with LPP students.</li><li>
Communicate regularly with the Program Director regarding each student's status.</li><li>
Provide case management services to LPP students participating in LPP, including the following:
<ul><li>Ensure that all required forms are on file for each enrolled student.</li><li>
Meet with students regularly to define and discuss academic performance and issues affecting their academic performance.</li><li>
Refer students to tutoring and community-based services as appropriate.</li><li>
Advise students regarding the college application process and assist with completing application materials and FAFSA as needed.</li><li>
Collaborate with teachers, school counselors and other school personnel to develop individualized interventions for each LPP student.</li><li>
Communicate bi-monthly with parents regarding their children's academic progress and to collaborate on identified interventions.</li><li>
Administer resiliency assessments to each student on caseload.</li><li>
Create and review Personal Learning Plans (PLPs) with each student on caseload utilizing assessment data.</li><li>
Seek out difficult to reach students in the school cafeteria, hallways, or in classes if needed.</li><li>
Maintain individual case notes and records to reflect time with students.</li><li>
Maintain accurate records, including monthly contact reporting form.</li></ul>
</li><li>Participate in LPP professional development sessions related to the position.</li><li>
Assist in the supervision of after school tutoring sessions at the assigned target school site.</li><li>
Attend regularly scheduled meetings with LPP Director for reflective supervision meetings.<b>?</b></li></ul>
<p><b>MCC Expectations:</b></p>
<ul><li>Adheres to the College Code of Conduct.</li><li>
Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.</li><li>
Maintains technological competencies utilized by the College.</li><li>
Commits to the philosophy of a comprehensive community college.</li><li>
Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.</li></ul><br>
<p></p><p><br>
Requirements:<br>
</p><p><b>Required Qualifications:</b></p>
<ul><li>Associate's degree required with Bachelor's work in progress in education, social work, counseling or a related field preferred.</li><li>
Knowledge of and experience with an urban middle and/or high school educational environment required.</li><li>
Excellent interpersonal and communication skills to collaborate with colleagues, community-based partners, students, parents and LPP staff required.</li></ul>
<p><b>Preferred Qualifications:</b></p>
<ul><li>Established contacts/knowledge of community agencies.</li><li>
Case management experience.</li><li>
Bilingual and able to read, write, and speak Spanish, or other languages, proficiently</li></ul><br>
<p></p><p><br>
Additional Information:<br>
</p><p><b>Salary:</b> $20/hour</p>
<p><b>Schedule: </b>Approximately 22 hours/week.</p>
<p><b>Prohibition of Remote Work Outside New York State</b>: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short term, temporary basis.</p>
<p><b><i>Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.</i></b></p>
<p><b>Notice of Non-Discrimination</b><br>
<b>Annual Campus Security &amp; Fire Safety Report</b></p><br>
<p></p><p><br>
Application Instructions:<br>
</p><p>Interested applicants must apply online</p>
<p>Applicants MUST submit the following documents* to be considered for this position:</p>
<p>1. Resume/CV<br>
2. Cover Letter</p>
<ul><li>Official transcripts will be required upon employment. Applicants with foreign degrees must submit a completed credential evaluation comparing your foreign academic accomplishments to standards in the U.S</li></ul></div></div></div></div><p></p>

On-Site Advisor, Liberty Partnerships Program, ...

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Associate Management Consultant

Partner Success Specialist

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Partner Success Officer

Partner Care Agent

Integration Senior Expert.Customer and Partner Management

On-Site Advisor, Liberty Partnerships Program, ...