partner management consultant

Mastercard

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  Our Purpose
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  Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
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  Title And Summary
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 Managing Consultant, Advisors Program Management (Payments &amp; Programme Management Consultant)
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 Managing Consultant, Advisors Program Management(Payments &amp; Programme Management Consultant)
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 Own high‑visibility payments programmes in Doha&mdash;design the roadmap, execute delivery, and prove value with data. This Managing Consultant role blends strategy + execution: shaping issuer/acquirer changes and platform rollouts, shipping activation sprints and merchant initiatives, and landing regulatory/scheme updates with clean controls. You&rsquo;ll partner cross‑functionally (Product, Risk, Operations, Compliance, Tech/Processor, Marketing) to lift activation, digital adoption, spend, balances, retention, and fee income, while maintaining an auditable control environment.
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 Why this is compelling for top performers
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 Direct impact: You&rsquo;ll move the metrics that matter and engage senior stakeholders on outcomes.
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 Autonomy with backing: Decision space plus access to data, platforms, and SMEs to move fast and smart.
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 Scale &amp; variety: Multi‑programme mandates across Qatar/EEMEA, spanning consumer and SME portfolios and omnichannel delivery.
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  All About Us
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 The Data &amp; Services team is a key differentiator for Mastercard, providing end‑to‑end services that help our customers grow. We combine traditional management consulting with rich data assets and in‑house technology to deliver strategic insights and measurable outcomes. Advisors Program Management(Deploy) focuses on expert execution support&mdash;deployment and value realization&mdash;from implementation to adoption, usage, and product evolution.
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 As an Managing Consultant, Advisors Program Management(Payments &amp; Programme Management Consultant) you will
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 Ship outcomes (not just activities)
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 Programme strategy &amp; roadmap: Co‑create multi‑workstream plans (issuance, acquiring, ops readiness, analytics, marketing) and convert into quarterly OKRs with gated KPIs and risk‑controlled milestones.
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 Payments delivery: Lead execution for platform enablement, digital payments adoption, issuer/acquirer change deliveries, authorization/fraud improvements, and regulatory/scheme updates&mdash;on time, on budget, in control.
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 Lifecycle programmes: Design and run activation, usage, balance build, retention across CRM, digital, branch/tele, and merchant channels&mdash;owning testing, targeting, controls, and in‑life optimization.
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 Commercials &amp; revenue levers: Recommend pricing constructs, fees, and merchant/GTM partnerships to grow programme profitability within policy and customer‑experience guardrails.
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 Analytics partnership: Build decisioning dashboards (activation, digital adoption, spend, attrition, balances) and test‑and‑learn experiments; rapidly operationalize insights.
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 Change delivery &amp; controls: Run structured delivery (RAID, gating, cutovers) for complex changes; maintain auditable documentation, sign‑offs, and evidence packs for compliance reviews.
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 Stakeholder leadership: Align Product, Risk, Ops, Compliance, Marketing, Tech/Processor, and vendors; sustain weekly performance cadences and unblock decisions quickly.
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 Value realization: Set success benchmarks (e.g., early‑life activation, digital adoption, usage, retention) and drive post‑launch optimization sprints to sustain gains.
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 Activation &amp; digital adoption: Uplift activation and wallet/tokenization/Click‑to‑Pay adoption.
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 Spend &amp; balances: Achieve measurable growth in monthly spend, balances, and fee income through orchestrated programmes.
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 Retention &amp; experience: Reduce churn via proactive playbooks and improve portfolio health metrics.
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 Delivery excellence: Maintain clean audits, stable ops, and evidence‑based approvals; shorten cycle time from strategy to go‑live.
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 Payments execution (examples you&rsquo;ll support)
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 Platform changes &amp; scheme updates with controlled cutovers and post‑launch stabilization (e.g., authentication/fraud tuning, wallet/tokenization adoption).
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 Lifecycle programmes (activation, usage, balance build, retention) with defined cohorts, controls, and test‑and‑learn design; monitor impact and iterate.
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 card + companion wallet rollouts: product setup, partner onboarding, and tokenized wallet flows.
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 Portfolio migration/conversion programmes tied to new propositions: phased plan (pre‑conversion &rarr; implementation &rarr; post‑conversion), comms, and BAU handover.
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 Tokenization &amp; wallet enablement (Apple Pay / Google Pay / Samsung Pay): launch MDES‑backed tokens, set up push provisioning, and complete commercial + technical onboarding
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 Design, launch, and scale end‑to‑end loyalty programs&mdash;from strategy &amp; business case &rarr; platform/vendor selection &amp; integration &rarr; earn/burn and catalog configuration &rarr; partner onboarding &amp; GTM &rarr; migration &amp; BAU handover &rarr; performance dashboards, governance, and continuous optimization.
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 Team Collaboration &amp; Culture
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 Distill complex analysis into clear decisions and presentations; influence senior stakeholders confidently.
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 Plan and structure work for yourself and junior team members; lead or co‑lead project/programme management forums.
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 Contribute to Mastercard intellectual capital (playbooks, dashboards, case studies) and mentor colleagues&mdash;grow leaders, not just deliverables.
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 Thought leadership: Publish internal best practices and present at client forums; help shape programme standards across EEMEA.
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  All About You
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 Experience: 8&ndash;12 years in payments programme or project management with proven outcomes across consumer and/or SME portfolios; hands‑on delivery of platform changes and lifecycle programmes.
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 Lifecycle mastery: Design and execution of activation, usage, balance build, retention; fluency in digital payments adoption drivers (e.g., wallets/tokenization).
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 Controls &amp; compliance: Deliver changes within scheme/regulatory guardrails; strong ops readiness and documentation traceability.
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 Analytics fluency: Data storytelling, experimentation, and decisioning; comfort with Excel/BI; experience defining dashboards and acting on insights.
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 Stakeholder leadership: Track record aligning cross‑functional teams and vendors to deliver on time/on budget, with weekly performance rhythms.
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 You can point to 3+ end‑to‑end payments programmes (design &rarr; controls &rarr; launch &rarr; optimization) with quantified outcomes.
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 You&rsquo;ve shipped complex platform changes and stabilized operations post‑launch.
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 Stakeholders trust your judgment on P&amp;L and customer experience and call you to solve hard problems fast.
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  All About Your Education &amp; Skills
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 Bachelor&rsquo;s degree; advanced degree/MBA preferred.
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 Fluent English; Arabic desirable for GCC/Qatar stakeholders.
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 Advanced PowerPoint/Excel/Word; familiarity with programme/campaign tools and BI platforms; project management tools preferred.
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 Certifications (nice‑to‑have): PMP/PRINCE2 or equivalent; exposure to payments platforms is a plus.
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 Exceptional written, verbal, and stakeholder communication; strong organization and multitasking; analytical problem‑solving.
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 Willingness to travel across EEMEA as needed up to 80%.
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 Corporate Security Responsibility
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 All activities involving access to Mastercard assets, information, and networks come with inherent risk. Every person working for, or on behalf of, Mastercard is responsible for information security and must: abide by security policies, ensure confidentiality/integrity, report suspected violations, and complete mandatory training per Mastercard guidelines.
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  Corporate Security Responsibility
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 All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
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   Abide by Mastercard&rsquo;s security policies and practices;
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   Ensure the confidentiality and integrity of the information being accessed;
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   Report any suspected information security violation or breach, and
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   Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
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Managing Consultant, Advisors Program Management (Payments & Programme Management Consultant)

Cyclotron

<div><p><b>Job Type:</b> FTE<br>
<b>Location: </b>Remote (anywhere in the US)<br>
<b>Salary:</b> $130-180K plus quarterly bonuses</p><p><b><br>
Overview:</b><br>
Cyclotron is looking for an experienced, motivated and ambitious Partner Alliance Manager to join our team. If you have experience in the Microsoft partner ecosystem managing the Microsoft partner relationship, go to market alignment, and relationships with third party partners, this is the job for you.</p><p>
You will need a strong background of experience and skills and in partner business relationship management, go to market scale motions, analytics and reporting, event management and planning and excel at working in an entrepreneurial, result driven environment.</p><p><b>
Role &amp; Responsibilities:</b></p><ul><li><p>
Microsoft &amp; Partner focused position to drive sales and program alignment</p></li><li><p>
Support Sales Organization by driving Microsoft Alignment, Programmatic Scale Motions and Field Cosell alignment activities across vertical industries, programs and technolgy</p></li><li><p>
Manage Microsoft Partner program requirements and eligibility to ensure alignment</p></li><li><p>
Report on cosale activity and forecast to senior management</p></li><li><p>
Conduct weekly pipeline and alignment meetings and manage team cosell activities</p></li><li><p>
Create alignment and revenue growth opportunities with Cyclotron 3rd Party Partners</p></li><li><p>
Plan and manage strategic alignment meetings and partner events</p></li></ul><p><b>
Required Skills:</b><br>
<br>
Demonstrated success in an alliances or partner management role within an enterprise software or services sales environment</p><ul><li><p>
Experience working with strategic partners to drive cosell sales alignment</p></li><li><p>
Successful track record in a high volume sales environment</p></li><li><p>
Excellent presentation and active listening skills</p></li><li><p>
Experience with sales operations reporting and data analysis</p></li><li><p>
Demonstrated ability to deliver business analytics reports and forecasts</p></li><li><p>
Ability to work in a fast-growing, exciting entrepreneurial environment</p></li><li><p>
Collaboration and good communication skills.</p></li><li><p>
Ability to travel as needed</p></li></ul><p></p><p>
Partner Alliance Manager requirements and qualifications</p><ul><li><p>
3+ years of experience in Alliance Manager or similar role</p></li><li><p>
5+ years of experience in the Enterprise Software and/or Services Industry</p></li><li><p>
Experience working with Microsoft Sales and/or Services</p></li><li><p>
Experienced leveraging Microsoft D365 CRM Software</p></li><li><p>
Sales Operations reporting and analysis experience</p></li><li><p>
Critical thinking and problem-solving skills</p></li><li><p>
Great interpersonal and communication skills</p></li><li><p>
Enthusiastic, passionate and determined to achieve success</p></li></ul><p>
Cyclotron is an Equal Opportunity Employer. Cyclotron values diversity, equity and inclusion, and aims to practice DE&amp;I in all that we do.
</p><p></p><p>B9IOx4CRDW</p></div>

Partner Alliance Manager-Microsoft Services Consulting

Motive

<div><div><p><b>Who we are:</b></p>
<p>
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.</p>
<p>
Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.</p>
<p>
Visit gomotive.com to learn more.</p></div><div><h2 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h2>
<h3 class="jobSectionHeader"><b>Partner Management &amp; Enablement</b></h3>
<ul><li>Manage day-to-day relationships for a portfolio of Installation Partners</li>
<li>Serve as a trusted resource for partners across installs, processes, tools, and expectations</li>
<li>Ensure partners stay current on products, hardware, SOPs, and installation standards</li>
<li>Support onboarding of new partners and technicians</li>
</ul><h3 class="jobSectionHeader"><b>Escalation &amp; Issue Resolution</b></h3>
<ul><li>Own and resolve partner-related escalations across installation, quality, scheduling, and payment</li>
<li>Coordinate with cross-functional teams to drive timely resolution</li>
<li>Communicate clearly with partners throughout the escalation lifecycle</li>
<li>Identify recurring issues and surface trends to leadership</li>
</ul><h3 class="jobSectionHeader"><b>Performance &amp; Business Reviews</b></h3>
<ul><li>Track partner performance metrics and operational KPIs</li>
<li>Prepare insights and support delivery of Quarterly Business Reviews</li>
<li>Follow up on action items and partner commitments</li>
</ul><h3 class="jobSectionHeader"><b>Cross-Functional Collaboration &amp; Improvement</b></h3>
<ul><li>Act as the voice of the partner internally and align expectations across teams</li>
<li>Partner with Product, Hardware, Support, Scheduling, Finance, and Customer Success</li>
<li>Contribute to process improvements and partner-facing resources</li>
</ul><h2 class="jobSectionHeader"><b>What We&rsquo;re Looking For</b></h2>
<h3 class="jobSectionHeader"><b>Required</b></h3>
<ul><li>2&ndash;4 years of experience in partner management, customer success, or operations</li>
<li>Experience working with third-party partners or service providers</li>
<li>Strong communication, organization, and problem-solving skills</li>
<li>Ability to manage multiple priorities in a fast-paced environment</li>
</ul><h3 class="jobSectionHeader"><b>Preferred</b></h3>
<ul><li>Experience in hardware installation, field services, or fleet/telematics</li>
<li>Experience handling escalations or operational issue resolution</li>
<li>Demonstrated proficiency with Google Sheets and Google Slides for business analysis and communication.</li></ul></div><p></p><div><p><i><br>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.</i></p>
<p><i>
Please review our Candidate Privacy Notice </i><i>here</i><i>.</i></p>
<p><i>
UK Candidate Privacy Notice </i><i>here</i><i>.</i></p>
<p><i>
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. </i><i>It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</i></p></div></div>

Associate Partner Enablement Executive

TruStage

<div><div>At TruStage, we&rsquo;re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what&rsquo;s possible. We need you to help us shape what&rsquo;s next. You&rsquo;ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.</div><div></div><div>
Join a team that has received numerous awards for being a top place to work: <div>TruStage awards and recognition</div></div><div></div><div>
Job Purpose:</div><div>
This position serves as an internal liaison supporting the Preplanning Solutions Partner Management teams (Canada and the US) and our Partner/Clients to grow the Preplanning Solutions business. This role is responsible for successful internal cross functional collaboration and coordination with external Partner/Clients to deliver a consistent and exceptional Partner/Client experience and successful execution of strategic initiatives and sales/service results. The role provides high quality and proactive support to the Partner Management team by identifying opportunities through evaluation of the Partner/Client&rsquo;s current situation and anticipating the needs for future enhancements. Coordinates and completes tasks associated with initiatives planning and execution. Builds and maintains a positive relationship with key Partner/Client contacts by building credibility and trust through open, honest, and timely communication. Facilitates relationship building between the Partner Management Team, new and existing Partners/Clients, and internal resources. Evaluates performance and provides internal Management and Partner/Client with information to ensure desired results are achieved.</div><div></div><div>
Job Responsibilities:</div><ul><li>
Assist the Partner Management Teams (as needed) with preparation of reports and information to proactively manage existing Partner/Client relationships and performance.</li><li>
Identify new partner opportunities and support Partner Management Team in developing new relationships.</li><li>
Establish a strong working relationship with internal and external business partners.</li><li>
Liaise with shared service teams (ie Marketing, Digital, IT, Operations, etc) as necessary to align to enterprise approaches, leverage common tools, and share best practices</li><li>
Troubleshoot problems or issues through to completion on behalf of Partner/Clients with guidance from cross functional business partners and monitor satisfaction through proactive follow-up.</li><li>
Work closely with Partner Management Team to ensure successful execution and manage experience related to sales and strategic action plans with Partners.</li><li>
Proactively identify opportunities for further product penetration and improved processes for our Partner/Clients.</li><li>
Foster teamwork and culture that accepts and responds rapidly to change and is action and results oriented.</li><li>
Use best practices and knowledge of internal or external business issues to improve products or services.</li><li>
Solve complex problems; take a new perspective using existing solutions and approach changes with flexibility.</li><li>
Participate in projects and initiatives in various roles including SME, testing and general team member.</li><li>
Partner with Learning and Development to co-create content and tools that will drive sales results and better Agent/Client Experience.</li><li>
Help design, track and analyze incentive and recognition programs (Premier Club, Arbor Elite, etc) and Partner training programs (Premier Summit, Arbor Elevate, etc)</li><li>
Identify areas of opportunity and removing obstacles to make it easier to do business with us. Work with operations to create process improvements.</li></ul><div>
The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.</div><div></div><div>
Job Requirements:</div><ul><li>
Bachelor's degree in Marketing, Business Administration, Insurance or equivalent work experience.</li><li>
Minimum of five years successful partner support experience, preferably within the insurance industry.</li><li>
Demonstrated knowledge of TruStage Insurance products and services, with in-depth understanding of the customers, business, industry, and market preferred.</li><li>
Ability to manage multiple priorities, plan projects and maintain deadlines with strong organizational skills.</li><li>
Ability to comprehend and follow complex processes, with aptitude for continuous improvement.</li><li>
Demonstrated effective communication, interpersonal, relationship building, problem-solving skills, and customer service skills.</li><li>
Demonstrated strong persuasive, influencing skills with top levels of management.</li><li>
Demonstrated ability to continually modify working style to meet customer demands such as prioritizing, multi-tasking.</li><li>
Demonstrated ability to integrate computer technology into sales processes.</li><li>
Demonstrated strong collaboration and teamwork abilities.</li><li>
Ability and willingness to travel 20% of the time.</li></ul><div></div><div>
Position Specific:</div><ul><li>
PC Literate i.e. MS OFFICE, Word, Excel and PowerPoint</li><li>
Understands (or learns) Preplanning Solutions sales channels, key strategies, primary projects, business plans and business arrangements with Partner/Clients</li><li>
Ability to assess Partner/Client needs</li><li>
Aptitude to use basic skills to develop and apply advanced problem-solving skills</li><li>
Ability to analyze and communicate data effectively</li><li>
Effective communication skills, both written and verbal</li><li>
Attention to detail and strong follow-up and organizations skills</li></ul><div></div><div>
#LI-LT</div><div></div><div>
If you&rsquo;re ready to help make a difference, apply today. A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool. This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward. Candidates may choose to opt out of this process.</div><div></div><div>
Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.</div><div></div><div><br>
Base Salary Range:</div>
$73,100.00 - $109,700.00<div></div><div><br>
At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan. Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees. We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when &ldquo;life happens,&rdquo; you can focus on what&rsquo;s most important.</div><div></div><div>
Accommodation request</div><div>
TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the <div>accessibility</div> department.</div></div><div></div>

Partner Management Specialist (Hybrid)

Riyadh Air

<b>About the Company:</b><br>
Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.
<br><br>
<b>About the Role:</b><br>
Can you build powerful partnerships that turn a loyalty programme into a true growth engine?
<br><br>
We are looking for a passionate professional to drive the development and optimisation of strategic partnerships that enhance programme value, accelerate commercial performance and deepen member engagement.
<br><br>
In this role, you will lead the ongoing management and development of high value partners across financial services, retail, lifestyle, wellness, entertainment and payment linked propositions, driving partnership growth, joint marketing campaigns, deepening engagement and maximizing shared KPI performance.
<br><br>
You will lead partner onboarding and integration across accrual, redemption and digital touchpoints, ensuring seamless delivery and strong governance.
<br><br>
Working cross-functionally, you will translate partner objectives into compelling propositions, develop robust business cases and close strategic deals that strengthen competitiveness and expand market reach.
<br><br>
You will monitor KPIs, conduct structured performance reviews and use CRM and commercial analytics to refine propositions, optimise engagement, improve campaign effectiveness and unlock new revenue opportunities.
<br><br>
Through innovation, insight and disciplined account management, you will ensure long-term partner value and a differentiated member experience.
<br><br>
Build the partnerships that build loyalty. One strategic deal at a time
<br><br>
<b>About You:</b><br>
Degree qualified, you will demonstrate a minimum of 5 years in loyalty programs, payment partnerships, financial services, or lifestyle partnerships.
<br><br>
You are expected to have demonstrated capability in designing and launching payment linked loyalty propositions or co-branded card products.
<br><br>
We’d love to hear from you even more if you have proven experience in managing partnerships, including negotiation, performance management, and delivering mutually beneficial outcomes.
<br><br>
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.
<br><br>
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.

Manager Loyalty Partnerships

justclean

<p>The Partner Success Officer is responsible for ensuring operational success and order fulfilment within an assigned country, while also supporting multiple countries in the region when needed. This is a shift-based and rotational role, meaning coverage and responsibilities may change daily depending on operational requirements.</p><p>The Officer plays a key role in monitoring orders, managing partner satisfaction, handling live operational issues, and coordinating with service providers and customer service teams to ensure seamless execution of delivery and home cleaning services.</p><p>Key Responsibilities</p><p>- Oversee the complete order cycle from pickup to delivery within the assigned country.</p><p>- Monitor daily deliveries and ensure services are completed on time.</p><p>- Follow up promptly on delayed or pending orders with service providers.</p><p>- Track and update order status to maintain consistent performance.</p><p>- Handle partner support tickets and escalate unresolved issues when necessary.</p><p>- Support operations of the assigned country according to daily shift allocations.</p><p>- Supervise operations across different delivery points and escalate delays or failures.</p><p>- Act as a liaison between country teams and customer service.</p><p>- Assist with real-time incident handling and operational escalations.</p><p>- Prepare and submit shift reports summarizing incidents, order performance, and service quality.</p><p>- Ensure the timely execution of pickups and deliveries.</p><p>- Assist in the training and onboarding of service providers when needed.</p><p>- Provide direct communication support to partners for any operational requirements.</p><p>- Offer cross-country operational support during peak hours or emergencies</p><p>Job Type: Full-time</p><p>Pay: KD400.000 - KD600.000 per month</p>

Partner Success Officer

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