partner manager

BeyondTrust

<div>BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

The Partner Manager is responsible for executing our partner ecosystem strategy to help achieve the region's sales goals. As an active member of the go-to-market team, you're responsible for building and orchestrating a complete partner ecosystem, including VARs, VADs, Service Delivery Partners, System Integrators, and Technology Alliance Partners. You represent the full portfolio of BeyondTrust products and services to your assigned partners, driving partner enablement and engagement to ensure business growth with partner and customer success.

What You'll Do
<ul>
<li>Build, cultivate and develop strategic channel partnerships and relationships aligned with sales leadership in region.</li>
<li>Drive peer-to-peer relationships with and between ecosystem partners and BeyondTrust at all levels.</li>
<li>Coach our sales team on how to engage ecosystem partners of all types and connect sellers with ecosystem partners at an account and opportunity level.</li>
<li>Facilitate BeyondTrust marketing's connection with ecosystem partners for trifecta campaigns.</li>
<li>Deliver partner sales enablement as educator and coach to partners and orchestrate additional sales and technical training and certification as needed by ecosystem partners.</li>
<li>Complete joint business plans and run monthly and quarterly business reviews with your focus ecosystem partners.</li>
<li>Collaborate with Beyond sales, marketing, and enablement teams to achieve partner business plan goals.</li>
<li>Manage potential channel conflict by fostering excellent communication internally and externally, driving adherence to our channel rules of engagement.</li>
<li>Ensure partner compliance with partner agreements and drive adoption of partner programs.</li>
<li>Proactively lead joint account mapping with partners and leverage account mapping tools to drive 100% partner involvement in opportunities.</li>
</ul>
What You'll Bring
<ul>
<li>4+ years' experience of partner management in software security</li>
<li>Bachelor's degree or related field or equivalent experience</li>
<li>Knowledge of partner ecosystem in the territory</li>
<li>Demonstrated ability to establish positive and lasting business relationships</li>
<li>Experience in strategic joint business planning with partners</li>
<li>Demonstrated track record of meeting and / or exceeding revenue objectives</li>
<li>High-energy, motivated self-starter with curiosity and passion for learning</li>
<li>Exceptional communication and presentation skills to all levels of partner organisations</li>
<li>Strong interpersonal skills and high emotional intelligence</li>
</ul>
Nice To Have
<ul>
<li>Existing relationships with existing or potential BeyondTrust partners</li>
<li>Experience in analyzing performance to identify areas of improvement and optimization</li>
<li>Experience with Salesforce CRM, Partner Relationship Management systems, and report building</li>
</ul>
Better Together

Diversity. Inclusion. They're more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege&trade;. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. 
 
BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners. 
 
Learn more at www.beyondtrust.com.

#LI-EP1</div>

Partner Manager

Swap

<div>
 
 About Swap
 
 
 
 Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.
 
 
 Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.
 
 
 At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.
 
 
 
 About this Role
 
 
 
 We are seeking a
 
 Senior Partner Manager (Logistics)
 
 to join our expanding team and play a pivotal role in driving revenue growth and strengthening strategic partnerships with key partners. This position focuses on building impactful relationships, executing joint go-to-market (GTM) strategies, and ensuring measurable success for both the company and its partners. The Senior Partner Manager will collaborate closely with internal teams across sales, marketing, and product to deliver value to partners and drive market share growth in the eCommerce landscape.
 
 
 This role is ideal for someone ready to join a growing team with opportunities to grow with Swap as we undergo a very exciting growth journey. The ideal candidate comes with a proven track record in partnerships and who thrives in a startup environment and is passionate about transforming e-commerce through cutting-edge technology.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Revenue Growth &amp; Go-to-Market Strategy
 </li>
 <ul>
 <li>
 Drive partner-sourced revenue growth by developing and executing joint Go-to-Market (GTM) initiatives with 3PL &amp; Fulfilment partners.
 </li>
 <li>
 Own your portfolio of logistics and eCommerce partners, building pipeline and meeting booking targets through strategic collaboration.
 </li>
 <li>
 Work closely with partners on co-selling, lead generation, and pipeline acceleration efforts.
 </li>
 </ul>
 <li>
 Partner Enablement &amp; Advocacy
 </li>
 <ul>
 <li>
 Support internal sales teams in articulating the value of 3PL &amp; Fulfilment partnerships, advocating for partner-driven solutions.
 </li>
 <li>
 Ensure partners are fully enabled on Swap's product roadmap, helping them maximise value for their clients.
 </li>
 <li>
 Track and monitor performance metrics tied to Swap's logistics &amp; fulfilment partnerships.
 </li>
 <li>
 Working alongside our Sales, Account Management, Onboarding, and Operations teams to ensure successful adoption of Swap and expansion within 3PL &amp; Fulfilment relationships.
 </li>
 <li>
 Mapping out the inner-workings of each of our 3PL &amp; Fulfilment partners by identifying decision makers, understanding what each 3PL &amp; Fulfilment partner values, and how each operates.
 </li>
 </ul>
 <li>
 Partner Relationship Management
 </li>
 <ul>
 <li>
 Build and maintain trusted, revenue-focused relationships with key logistics and 3PL &amp; Fulfilment partners, serving as the primary GTM contact.
 </li>
 <li>
 Conduct regular business reviews to assess performance, identify new opportunities, and address challenges.
 </li>
 <li>
 Advocate for partners internally, ensuring their needs are prioritised across product, marketing, and sales teams.
 </li>
 </ul>
 <li>
 Marketing Collaboration &amp; Demand Generation
 </li>
 <ul>
 <li>
 Work closely with Swap's marketing team and partners to co-develop and execute joint demand-generation campaigns such as events and brand activation activities.
 </li>
 <li>
 Manage and track leads generated through partner activities, including co-marketing initiatives and industry events.
 </li>
 <li>
 Leverage co-branded marketing materials, case studies, and success stories to amplify Swap's presence in the logistics ecosystem.
 </li>
 </ul>
 <li>
 Performance Monitoring &amp; Reporting
 </li>
 <ul>
 <li>
 Track and report on key performance metrics, including partner-sourced revenue, influenced revenue, and GTM effectiveness.
 </li>
 <li>
 Provide regular updates to senior leadership on partnership outcomes, areas for growth, and program needs as we scale.
 </li>
 <li>
 Maintain CRM hygiene and ensure accurate data tracking within HubSpot.
 
 </li>
 </ul>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Minimum 5 years of experience in B2B SaaS partnerships, preferably within e-commerce or related industries.
 </li>
 <li>
 Proven track record of meeting or exceeding targets in a commercial role (sales, marketing, or partnerships)
 </li>
 <li>
 Experience working with 3PL, international shipping, returns management, carrier management, freight forwarding, warehousing or other logistics fields to help you connect with our target partners.
 </li>
 <li>
 Strong consultative and negotiation skills. You're able to articulate commercial strategy and understand what motivates decision making.
 </li>
 <li>
 Proficiency with CRM systems (HubSpot) and sales engagement platforms.
 </li>
 <li>
 Highly motivated, self-starter, team player with an entrepreneurial mindset. You can roll up your sleeves and learn fast.
 </li>
 <li>
 Ability to manage multiple priorities and thrive in a fast-paced, hypergrowth environment.
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Competitive base salary.
 </li>
 <li>
 Stock options in a high-growth startup.
 </li>
 <li>
 Competitive PTO with public holidays additional.
 </li>
 <li>
 Private Health.
 </li>
 <li>
 Pension.
 </li>
 <li>
 Wellness benefits.
 </li>
 <li>
 Breakfast Mondays.
 
 
 </li>
 </ul>
 
 Diversity &amp; Equal Opportunities:
 
 
 
 We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
</div>

Senior Partner Manager, Logistics

QAD, Inc.

<div>Company Description 
QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. 
Job Description 
The Global Services Partner Manager is responsible for the end-to-end lifecycle management of QAD&rsquo;s Adaptive (ERP) &amp; Supply Chain implementation partners and subcontractors. This role serves as the primary strategic liaison between QAD and our Professional Services ecosystem, ensuring that partners are expertly selected, seamlessly onboarded, and rigorously managed to achieve excellence in service delivery and pipeline growth. 

Please Note:
This position requires support across all three regions (APAC, EMEA, and the Americas), making flexibility essential. We prefer candidates who can work any 9 hours within an 11 AM to 11 PM window daily.
Key Responsibilities:<ul><li>
Strategic Partner Acquisition &amp; Selection (&quot;Fishing&quot;)</li></ul><ul><li>
Identify and recruit high-caliber services partners and subcontractors with specialized expertise in the ERP &amp; Supply Chain ecosystems.</li><li>
Lead comprehensive operational, technical, and business assessments to ensure all prospective partners align with QAD&rsquo;s &quot;Champion&quot; implementation standards.</li></ul>
2. Onboarding, Enablement &amp; Operations<ul><li>
Manage the full partner onboarding lifecycle, ensuring compliance with the legal Master Professional Services Agreement (MPSA), technical, and security standards.</li><li>
Facilitate mandatory enablement programs, including EOB (Effective Onboarding), CBA (Champion Benchmark Assessment), and Champion Pace (Rapid Implementation).</li><li>
Collaborate with the QAD Services Operations team to onboard partner resources, ensuring they are proficient in QAD&rsquo;s internal tools for time reporting, invoicing, and resource planning.</li><li>
Maintain a comprehensive, dynamic inventory of partner resources, including detailed skill matrices, QAD product certifications, resource quality and real-time availability to ensure optimal project staffing.</li></ul>
3. Commercials &amp; Subcontracting Management<ul><li>
Collaborate proactively with QAD Professional Services and the PMO to forecast resource requirements and project timelines, ensuring seamless alignment between internal demand and partner/subcontractor capacity.</li><li>
Negotiate subcontractor rates and commercial terms to maintain market competitiveness and protect project margins.</li><li>
Oversee subcontracting arrangements for high-priority customer upgrades, prioritizing QAD&rsquo;s top-tier partners with proven expertise in full-scale implementations.</li></ul>
4. Performance Oversight &amp; Service Delivery<ul><li>
Monitor partner-led engagements to ensure delivery is on time, within scope, and compliant with QAD&rsquo;s proprietary implementation methodologies.</li><li>
Act as the primary escalation point for partner-related delivery challenges, coordinating resolutions with the PMO, Cloud Operations, and Technical Services teams.</li></ul>
5. Strategic Governance &amp; Growth<ul><li>
Execute Quarterly Business Reviews (QBRs) to evaluate partner performance, certification status, and customer satisfaction metrics.</li><li>
Collaborate with Channel Sales Managers to keep them aware of current &amp; upcoming subcontracting work with their partners.</li><li>
Drive strategic pipeline sharing and proactive resource planning to identify and capture new service opportunities globally.</li></ul>
6. Success Metrics<ul><li>
Quality of Delivery: High partner-led project success rates and positive Net Promoter Scores (NPS).</li><li>
Ecosystem Readiness: Measurable growth in the number of certified &quot;Adaptive-Ready&quot; partner consultants.</li><li>
Revenue Impact: Expansion of partner-sourced pipelines and successful cross-sell/up-sell service revenue.</li></ul>
Who You Are:<ul><li>
Values: Demonstrate QAD&rsquo;s core values (drive for results, commitment to the team, extreme ownership, challenging the status quo, and integrity and respect for all).</li><li>
Drive: Highly self-motivated, goal-oriented, multitasking, and commercially savvy.</li><li>
Attitude: Curious, coachable, resilient, optimistic self-starter, and genuinely invested in partner/customer success.</li><li>
Passionate about bridging Professional Services and Partners/Subcontractors to deliver services projects.</li><li>
A resilient, optimistic self-starter who thrives in a fast-paced, collaborative environment.</li><li>
Willing to operate within a flexible framework to accommodate cross-functional stakeholder engagement and partner management across diverse geographic regions, including North America, EMEA, and APAC.</li></ul> 
Qualifications<ul><li> 
Education: Bachelor&rsquo;s degree.</li><li>
Fluent in English (written and oral). Excellent communication, organisation, and interpersonal skills.</li></ul><ul><li>
Experience: 7+ years in Partner Management and Implementation Services Selling.</li><li>
Commercial &amp; Negotiation Skills: Expertise in Software Services (ERP/Supply Chain) commercials, Professional Services Agreements (PSA), Statement of Works (SOW), and negotiations.</li><li>
Stakeholder Management: Strong ability to qualify multi-stakeholder buying groups across global enterprises.</li><li>
Technical Tools: MS Office and/or Google tools (Excel/Sheets/Word/Doc/Sheet, etc.), Proficiency in Salesforce, and the Service Delivery tool (Certinia).</li><li>
Industry Knowledge (Plus): ERP industry experience is a plus.</li></ul> 
Additional Information 
<ul><li>
We offer an amazing culture and comprehensive suite of health and wellness benefits so that employees can focus on helping customers reach our vision for them: the Effective Enterprise.</li><li>
Opportunity to join a growing business, launching into its next phase of expansion and transformation</li><li>
The collaborative culture of smart and hard-working people who support one another to get the job done</li><li>
Our employees tell us they love working for a global organization focused on collaboration, teamwork and customer outcomes.</li><li>
Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.</li><li>
Opportunity to join a growing business, launching into its next phase of expansion and transformation.</li><li>
Collaborative culture of smart and hard-working people who support one another to get the job done.</li><li>
An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.</li><li>
Compensation packages based on experience and desired skill set</li></ul><div></div>
About QAD:
QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars &mdash; Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) &mdash; QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD&rsquo;s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.</div>

Global Services Partner Manager

Job Yatri

Role OverviewThe Channel Partner Manager &ndash; Real Estate is responsible for developing, managing, and optimizing relationships with external real estate partners, including brokers, developers, landlords, and channel partners. The role ensures that all partnerships support the company&rsquo;s growth strategy, operational goals, and portfolio performance.Key Responsibilities<ul><li>Build and manage relationships with real estate channel partners such as brokers, developers, landlords, and consultants</li><li>Identify, onboard, and manage new channel partners to support real estate acquisition and expansion goals</li><li>Negotiate commercial terms, referral agreements, leases, and partnership contracts</li><li>Work closely with internal teams (legal, finance, operations, construction, and asset management)</li><li>Monitor partner performance, deal pipelines, and revenue contribution</li><li>Ensure partners comply with company standards, policies, and branding guidelines</li><li>Analyze market trends and partner insights to identify new growth opportunities</li><li>Support portfolio planning, risk management, and long-term real estate strategy</li></ul>Job Type: Full-timePay: ₹800,000.00 - ₹1,200,000.00 per yearApplication Question(s):<ul><li>Notice Period?</li></ul>Experience:<ul><li>Channel Partner Manager: 4 years (Required)</li><li>Real Estate: 1 year (Required)</li></ul>Location:<ul><li>Bangalore, Karnataka (Preferred)</li></ul>Work Location: In person

Channel Partner manager (Real Estate)

Tera Holding

<div>
 
 At Tera Holding, we are looking for a
 
 Human Resources Business Partner Manager
 
 who will shape the future of our growing organization, enhance employee experience, and act as a strategic partner to our business units.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Economics, Labor Economics, Psychology, or a related field,
 </li>
 <li>
 Minimum of 8 years of Human Resources experience in investment, banking, finance, or related industries,
 </li>
 <li>
 Strategic thinker with strong analytical skills,
 </li>
 <li>
 Strong communication skills, team-oriented, and solution-focused,
 </li>
 <li>
 Able to manage change with a people-oriented approach,
 </li>
 <li>
 Proficient in MS Office applications; preferably experienced with HR software,
 </li>
 <li>
 Excellent command of English.
 </li>
 </ul>
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Manage and continuously improve the end-to-end recruitment, interview, and onboarding processes of the assigned company/companies,
 </li>
 <li>
 Ensure the effective implementation of HR policies, procedures, and processes,
 </li>
 <li>
 Manage the performance management process; implement evaluations, feedback, and career development plans,
 </li>
 <li>
 Design and implement projects to improve organizational development, employee experience, and engagement,
 </li>
 <li>
 Ensure compliance of all HR processes with legal regulations and labor law,
 </li>
 <li>
 Develop strategic HR solutions aligned with business unit goals and effectively fulfill the role of a &ldquo;business partner.&rdquo;
 </li>
 </ul>
 
 
</div>

Human Resources Business Partner Manager

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
Would you like to be part of a team focused on driving innovation in the transportation industry while working to empower entrepreneurs and contribute to Amazon&rsquo;s sustainability goals? 
 
Equal parts advisor and operating partner, Amazon&rsquo;s team of Delivery Partner Managers assists and guides our Amazon DSPs (Delivery Service Partner) business owners as they build and grow successful middle-mile businesses during a transformational time. 
 
Account Manager (Delivery Partner Manager) manage the DSP relationship across the entire lifecycle of the business. As trusted advisors, Delivery Partner Manager, work alongside DSPs to help solve their biggest challenges at a programmatic level, influence their business planning and strategy, and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success. 
 
Key job responsibilities 
As a Delivery Partner Manager, you will partner with 25-30 DSP owners across the Kingdom of Saudi Arabia including entrepreneurs with no background in the logistics industry, or seasoned logistics carrier (Depending on business program) 
 
Work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. 
 
Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. 
 
Support owners by removing obstacles and improving financial, operational, and safety practices at the network level. 
 
As Lead, Delivery Partner Manager will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally. 
 
They will collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, fleet and network health to name a few. The Delivery Partner Managers support owners by removing obstacles and improving financial, operational, and safety practices at the network level. They facilitate and execute Monitoring and Enforcement Policies (MEP) and build two-way feedback channels with OTR teams, DSPs and WW/EU Product and strategy. 
 
The Delivery Partner Manager will be required to work flexibly and will be required to travel between multiple sites to engage with business owners weekly to carry out their role effectively. 
 
A day in the life 
Safety: Partnering with OTR Safety and OTR Regional Managers to ensure business safety compliance. 
 
Performance: Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period. 
 
Performance: Supporting owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only) 
 
Performance: Coach and ensure effective upskilling and utilisation of AMZL tools. 
 
Performance: Deep dive to identify customer metric improvement opportunities. 
 
Performance: Champion the consistent application of Last Mile processes within Delivery Stations &ndash; challenge UTR processes that impact OTR. 
 
Performance: Coaching business owners to run compliant, safe and high performing companies (SLS metric deep dive) 
 
Experience: Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. 
 
Experience: Developing the relationship between Amazon and our DSP partners (DSP sentiment improvements) 
 
Experience: Communication alignment to DSP business owners following close collaboration with OTR partners. 
 
Be the voice of the DSP within and represent them within the AMZL business. 
 
Experience: Improve driver standards to protect brand image. 
 
Capacity Management: Work with the DSP&rsquo;s to deliver effective ramp plans and pipeline goals ensuring driver supply is achieved to meet peak volume demands.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree</li><li>Experience analyzing data and best practices to assess performance drivers</li><li>5+ years of Supply Chain, Product Management, Program Management experience</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience</li><li>Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights</li><li>MBA</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Delivery Partner Manager, KSA, Quick Commerce

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Would you like to be part of a team focused on driving innovation in the transportation industry while working to empower entrepreneurs and contribute to Amazon&rsquo;s sustainability goals? 
 
Equal parts advisor and operating partner, Amazon&rsquo;s team of Delivery Partner Managers and Senior Managers assists and guides our Amazon DSPs (Delivery Service Partner) business owners as they build and grow successful middle-mile businesses during a transformational time. 
 
As a Delivery Partner Senior Manager, you will manage the DSP relationship across the entire lifecycle of the business. As trusted advisors, you will work alongside DSPs to help solve their biggest challenges at a programmatic level, influence their business planning and strategy, and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success. 
 
Key job responsibilities 
<ul><li>Partner with 25-30 DSP owners across Egypt including entrepreneurs with no background in the logistics industry, or seasoned logistics carriers (Depending on business program)</li></ul> 
<ul><li>Work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics.</li></ul> 
<ul><li>Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements.</li></ul> 
<ul><li>Support owners by removing obstacles and improving financial, operational, and safety practices at the network level.</li></ul> 
<ul><li>As Lead, the Delivery Partner Senior Manager will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.</li></ul> 
<ul><li>Collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, Fleet, and Network Health, to name a few. The Delivery Partner Senior Managers support owners by removing obstacles and improving financial, operational, and safety practices at the network level. They facilitate and execute Monitoring and Enforcement Policies (MEP) and build two-way feedback channels with OTR teams, DSPs and WW/EU Product and Strategy.</li></ul> 
<ul><li>The Delivery Partner Senior Manager will be required to work flexibly and will be required to travel between multiple sites to engage with business owners weekly to carry out their role effectively.</li></ul> 
A day in the life 
<ul><li>Safety: Partnering with OTR Safety and OTR Regional Managers to ensure business safety compliance.</li></ul> 
<ul><li>Performance: Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period.</li></ul> 
<ul><li>Performance: Supporting owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only)</li></ul> 
<ul><li>Performance: Coach and ensure effective upskilling and utilisation of AMZL tools.</li></ul> 
<ul><li>Performance: Deep dive to identify customer metric improvement opportunities.</li></ul> 
<ul><li>Performance: Champion the consistent application of Last Mile processes within Delivery Stations &ndash; challenge UTR processes that impact OTR.</li></ul> 
<ul><li>Performance: Coaching business owners to run compliant, safe and high performing companies (SLS metric deep dive)</li></ul> 
<ul><li>Experience: Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.</li></ul> 
<ul><li>Experience: Developing the relationship between Amazon and our DSP partners (DSP sentiment improvements)</li></ul> 
<ul><li>Experience: Communication alignment to DSP business owners following close collaboration with OTR partners.</li></ul> 
<ul><li>Be the voice of the DSP within and represent them within the AMZL business.</li></ul> 
<ul><li>Experience: Improve driver standards to protect brand image.</li></ul> 
<ul><li>Capacity Management: Work with the DSP&rsquo;s to deliver effective ramp plans and pipeline goals ensuring driver supply is achieved to meet peak volume demands.</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Experience analyzing data and best practices to assess performance drivers</li><li>Experience influencing internal and external stakeholders</li><li>Experience successfully managing dynamic account portfolios</li><li>7+ years of team management experience</li><li>Bachelor's degree</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>MBA</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Senior Delivery Partner Manager, AMET DSP

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