parts and service manager

Southeastern Equipment Company

<div><div><div><div><div><div><div><div><div><div><div><h3 class="jobSectionHeader"><b>Parts Manager Southeastern Equipment Co.</b></h3><p><b>
Location:</b>Fort Wayne, IN</p><p><b>
Employment Type:</b> Full-Time, Exempt</p><p><b>
Effective Date:</b>10.25.2025</p><p></p><p><b>
About Southeastern Equipment</b></p><p>
At <b>Southeastern Equipment</b>, our mission is simple: <b>to help our customers win</b>.<br>
As a leading solutions provider in the construction and related industries, we take pride in delivering exceptional service, reliable equipment, and the expertise that keeps our customers moving forward.</p><p>
Our team embodies our core values <b>Hustle, Thoughtful, Passion, and Customer Focused</b> and we're looking for a <b>Parts Manager</b> who shares that same drive and dedication.</p><p></p><h3 class="jobSectionHeader"><b>
About the Role</b></h3><p>
As our <b>Parts Manager</b>, you'll be the driving force behind an efficient, customer-focused, and profitable parts department. You'll oversee inventory operations, lead a talented team of parts associates, and work directly with customers and vendors to ensure they get the right parts, at the right time, every time.</p><p>
If you're a hands-on leader with a knack for organization, customer service, and operational excellence this is your chance to make a major impact in the construction equipment industry.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><p><b>
Lead &amp; Manage</b></p><ul><li><p>
Supervise and support parts associates, setting clear goals and expectations.</p></li><li><p>
Foster collaboration across departments and branches.</p></li><li><p>
Conduct training and ensure safety and compliance at all times.</p></li></ul><p><b>
Customer Service Excellence</b></p><ul><li><p>
Greet and assist customers in-person and over the phone with parts inquiries.</p></li><li><p>
Provide knowledgeable recommendations and build trusted relationships.</p></li><li><p>
Process orders accurately and efficiently to exceed customer expectations.</p></li></ul><p><b>
Inventory &amp; Purchasing</b></p><ul><li><p>
Manage inventory levels to achieve strong fill rates and minimize obsolete stock.</p></li><li><p>
Collaborate with vendors for accurate and timely part deliveries.</p></li><li><p>
Research and source alternative or hard-to-find parts when needed.</p></li><li><p>
Ensure accuracy in pricing, invoicing, and documentation.</p></li></ul><p><b>
Data &amp; Reporting</b></p><ul><li><p>
Maintain organized, up-to-date records of all transactions.</p></li><li><p>
Track sales, performance metrics, and inventory turnover to drive continuous improvement.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
What We're Looking For</b></h3><ul><li><p>
Minimum <b>2 years of experience</b> in parts management or a similar role (construction equipment industry preferred).</p></li><li><p>
Strong knowledge of equipment parts, inventory systems, and vendor relations.</p></li><li><p>
Proven leadership, communication, and organizational skills.</p></li><li><p>
Proficiency in <b>Microsoft Office</b> and computerized inventory systems.</p></li><li><p>
Ability to lift up to 50 lbs (tools provided for heavier loads).</p></li><li><p>
High school diploma or equivalent; technical training a plus.</p></li><li><p>
Valid driver's license and willingness to obtain forklift certification.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Performance Metrics</b></h3><ul><li><p>
Parts Sales and Profitability</p></li><li><p>
Fill Rate and Inventory Accuracy</p></li><li><p>
Customer Satisfaction</p></li><li><p>
Team Development and On-Time Performance Reviews</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Why Join Southeastern Equipment</b></h3><ul><li><p>
Competitive salary and monthly bonus opportunities</p></li><li><p>
Comprehensive benefits package</p></li><li><p>
Ongoing training and career development</p></li><li><p>
Supportive, values-driven team culture</p></li><li><p>
Opportunities to make a measurable impact every day</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Equal Opportunity Employer</b></h3><p>
Southeastern Equipment is proud to be an Equal Opportunity/Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p></p><p><b>
Ready to lead with passion and purpose?</b><br>
Apply today and help <b>our customers and your career win.</b></p></div></div></div></div></div></div></div></div></div></div></div><p></p>

Parts Manager

Clover Racing Garage LLC

<p>We are seeking a highly organized and experienced <b>Parts Manager</b> to oversee our parts department in a busy automotive garage. The ideal candidate <b>must have prior experience in the UAE automotive market</b>, with strong knowledge of local suppliers, parts procurement, inventory control, and workshop coordination.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage and control the parts inventory to ensure optimum stock levels.</li><li>Order automotive parts and accessories from local and international suppliers.</li><li>Identify parts using parts catalogs, software, or direct supplier coordination.</li><li>Ensure accurate and timely delivery of parts to the service department.</li><li>Monitor parts usage, demand, and aging stock to minimize overstock and shortages.</li><li>Develop relationships with vendors to secure the best pricing and delivery terms.</li><li>Supervise and train parts staff, ensuring smooth day-to-day operations.</li><li>Maintain records of purchases, pricing, and inventory.</li><li>Implement and follow health, safety, and environmental regulations.</li><li>Support workshop technicians with accurate and timely parts identification.</li><li>Coordinate with the accounts department for supplier payments and returns.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>1-2 years of experience as a Parts Manager in the UAE</b>.</li><li>Strong knowledge of <b>UAE automotive market</b> and parts suppliers.</li><li>Familiarity with <b>automotive software</b> (e.g., AutoLine, Kerridge, SAP, etc.).</li><li>Excellent negotiation and vendor management skills.</li><li>Strong leadership and communication skills.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Fluency in English; Arabic or other languages is a plus.</li></ul><p><b>Education:</b></p><ul><li>Diploma or Degree in Automotive Engineering, Business Administration, or a related field.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: From AED4,000.00 per month</p>

JKR IT

<p><b>Job Title:</b></p><p><b>Service &amp; Parts Manager &ndash; Home Appliances</b></p><p>Position Overview</p><p>We are looking for a highly motivated and results-driven Service &amp; Parts Manager to lead our home appliances service operations and spare parts sales in Qatar. The candidate must have a strict background in Home Appliance Service Management, strong communication skills, and the ability to achieve company targets under pressure. Only candidates who can join within 7 days will be considered.</p><p><b>Key Responsibilities</b></p><p>Lead and manage the home appliances service department based in the Industrial Area, Qatar.</p><p>Supervise engineers/technicians and ensure timely, high-quality service delivery.</p><p>Oversee spare parts sales, inventory management, and distribution to clients/dealers.</p><p>Drive and achieve monthly service &amp; sales targets as set by the company.</p><p>Handle escalated customer complaints and resolve issues professionally.</p><p>Maintain strong coordination with suppliers, principals, and vendors for parts and warranty.</p><p>Train, mentor, and evaluate service teams to improve efficiency and performance.</p><p>Ensure compliance with company policies, service standards, and Qatar regulations.</p><p>Work effectively under pressure, meeting deadlines and delivering results.</p><p><b>Qualifications &amp; Skills</b></p><p>Mandatory: Proven experience in Home Appliance Service Management (minimum 5 years).</p><p>Preferred: Prior experience working with service centres of major global brands such as LG, Samsung, Whirlpool, Haier, Bosch, Electrolux, Panasonic, or similar.</p><p>Bachelor&rsquo;s/Diploma in Mechanical/Electrical/Electronics Engineering.</p><p>Strong leadership and team management skills.</p><p>Demonstrated track record of achieving service &amp; parts sales targets.</p><p>Language: Strong command of English is mandatory; Arabic preferred.</p><p>Strong problem-solving and decision-making ability.</p><p>Valid Qatar/GCC Driving License (preferred).</p><p>Availability: Must be able to join within 7 days.</p><p><b>What We Offer</b></p><p>Attractive salary package with performance-based incentives.</p><p>Company-provided accommodation &amp; transportation (as per policy).</p><p>Opportunity to grow within a leading multi-brand service &amp; sales company.</p><p>Dynamic work environment with international appliance brands.</p><p>Job Types: Full-time, Permanent, Contract<br/>Contract length: 24 months</p><p>Pay: From QAR4,500.00 per month</p>

Service & Parts Manager – Home Appliances

US Appliance Repair

<p><b>Job Description</b></p><p>US in Home Services is a rapidly expanding appliance repair service center with multiple locations. We are seeking a motivated individual to join our Richmond branch as a Parts Manager. This is an excellent opportunity for someone looking to start a career with room for growth within our company.</p><p>Duties:</p><ul><li>Distribute parts to field technicians daily.</li><li>Collect parts from field technicians from the previous day.</li><li>Manage returns to various distributors.</li><li>Conduct daily inventory checks to ensure accurate stock levels.</li><li>Respond promptly to inquiries from managers and colleagues.</li></ul><p>Experience: No prior experience required; training will be provided. Familiarity with Microsoft Office and ERP systems is a plus.</p><p><b>Job Overview:</b></p><p>Benefits: Paid Time Off (PTO) after a qualifying period. Options for Dental and Life Insurance.</p><p>Job Types: Full-time</p><p>Pay: $18.00 per hour</p><p>Expected hours: 37.5 per week</p><p>Shift: 8 hour shift. Morning shift</p><p>Experience: Inventory management: 1 year (Preferred)</p><p>Inventory control: 1 year (Preferred)</p><p>Ability to Relocate: Richmond, VA</p><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Pay: From $18.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Work Location: In person</p>

Behm Consulting LLC

<p><b>Director, Parts &amp; Service</b></p><p><i>Location: Milwaukee, WI</i></p><p><i>Company: Paper Machinery Corporation</i></p><p>Paper Machinery Corporation (PMC) is the world&rsquo;s leading designer and manufacturer of advanced forming machines for paperboard cups and containers. With customers in more than 40 countries, we pride ourselves on delivering innovation, reliability, and world-class customer support.</p><p>We are seeking an experienced and customer-focused <b>Director, Parts &amp; Service</b> to lead our Parts and Service organization. As a key member of the leadership team, this individual will oversee Customer Service, Field Service, and Technical Support/Training functions while building a best-in-class service operation that supports our machines throughout their entire lifecycle.</p><p><b>Key Responsibilities</b></p><ul><li>Lead, coach, and develop a team consisting of:</li><li>Three Customer Service Representatives</li><li>Two Technical Support &amp; Training Specialists (phone and field-based)</li><li>Customer Service Manager</li><li>Field Service Manager</li><li>Drive a customer-centric culture across all service and support functions.</li><li>Oversee global parts and service operations (~$30M annual revenue).</li><li>Ensure accurate and competitive parts pricing, margins, and mark-ups while maintaining profitability.</li><li>Collaborate with Sales, Engineering, and Assembly teams to align customer support strategies with business objectives.</li><li>Manage field service scheduling, technical support, training programs, and operational manuals (developed with 3rd-party and internal resources).</li><li>Ensure timely customer communication, issue resolution, and service reporting.</li><li>Implement strategies to grow aftermarket revenue (service contracts, parts sales, training programs, etc.).</li><li>Develop and maintain systems for service documentation, bulletins, and online customer resources.</li><li>Partner with leadership to define and execute proactive service and parts revenue growth strategies.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Business, Engineering, or related field.</li><li>Minimum 5 years leadership experience within a capital equipment or engineer-to-order environment.</li><li>Capital Equipment experience preferred.</li><li>Proven background managing both phone-based and field-based service organizations.</li><li>Demonstrated ability to manage P&amp;L responsibility for service operations.</li><li>Strong business acumen with expertise in parts pricing, margins, and mark-ups.</li><li>Excellent communication skills with both internal teams and external customers.</li><li>Ability to transform and innovate processes to deliver cutting-edge customer support solutions.</li></ul><p><b>Compensation &amp; Schedule</b></p><ul><li>Competitive salary, with anticipated compensation aligned with executive-level roles (previous hire benchmark: $180,000 annually, depending on experience).</li><li>Comprehensive benefits package.</li><li>Full-time, on-site leadership position.</li></ul><p>Job Type: Full-time</p><p>Pay: Up to $180,000.00 per year</p><p>Work Location: In person</p>

Director, Parts and Service

Human Capital HR Solutions

<p>The <b>Associate Manager &ndash; Local Parts</b> will be responsible for managing and ensuring the uninterrupted availability of localized parts to support smooth production activities. The role involves proactive planning, supplier coordination, and cross-functional collaboration with finance and production teams.</p><p><b>Key Responsibilities:</b></p><ul><li>Oversee <b>scheduling and uninterrupted supply</b> of localized parts to meet production timelines.</li><li>Ensure <b>zero disruption in production</b> by monitoring and maintaining local parts availability.</li><li>Coordinate with <b>suppliers and finance teams</b> for timely and accurate vendor payments.</li><li>Track <b>monthly procurement and supply targets</b>, ensuring alignment with production plans.</li><li>Strengthen <b>supplier relationships</b> through consistent follow-ups and performance evaluations.</li><li>Support <b>process improvement initiatives</b> to optimize cost and lead times.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs150,000.00 - Rs200,000.00 per month</p><p>Work Location: In person</p>

Associate Manager (Local Parts)

Alfardan Group

<div><p>Job Description</p><br>
<p></p><div><div><br>
Summary:<br>
The Service Manager is responsible for overseeing the daily operations of the service department, managing a team of service technicians, and ensuring high levels of customer satisfaction.<br>
<br>
Job Responsibility:<br>
<ul><li>Develop and implement service policies and procedures to ensure efficient operations</li><li>Manage and motivate a team of service technicians to meet performance goals</li><li>Monitor service orders and ensure timely completion of service requests</li><li>Conduct quality control checks on completed work to maintain high standards
</li><li>Handle customer inquiries and resolve any escalated concerns or complaints</li><li>Collaborate with other departments to improve overall customer experience
</li><li>Prepare and manage department budgets and expenses
</li><li>Stay up-to-date on industry trends and developments to improve service offerings</li></ul><br>
Candidate Requirements:<br>
<ul><li>Proven experience in a similar role, in the automotive industry</li><li>Strong leadership and communication skills
</li><li>Excellent problem-solving abilities
</li><li>Ability to work under pressure and handle multiple priorities
</li><li>Knowledge of service management software and tools
</li><li>Bachelor's degree in Business Administration or a related field (preferred)</li></ul></div></div><p></p>
<p>Skills</p><br>
<p></p><div><div><br>
Strong leadership and managerial skills<br>
<ul><li>Excellent customer service and communication skills</li><li>Ability to analyze and solve problems efficiently</li><li>Knowledge of industry trends and best practices</li><li>Experience in budget management and resource allocation</li><li>Ability to collaborate with different teams and departments</li><li>Proficiency in using relevant software and tools</li><li>Strong decision-making and organizational skills</li></ul></div></div></div><p></p>
<br><div></div><div><div><p>Job Details</p>
<div><div>Job Location</div>
<div>Doha, Qatar</div>
</div><div><div>Company Industry</div>
<div>Retail &amp; Wholesale</div>
</div><div><div>Company Type</div>
<div>Employer (Private Sector)</div>
</div><div><div>Job Role</div>
<div>Management</div>
</div></div><div><p>Preferred Candidate</p>
<div><div>Career Level</div>
<div>Management</div>
</div><div><div>Years of Experience</div>
<div>Min: 5</div>
</div><div><div>Nationality</div>
<div>United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen</div></div></div></div>

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