parts counter sales

Irr Supply Centers, Inc.

Parts Counter SalespersonSchedule: Monday&ndash;Friday, 7:30 a.m.&ndash;4:30 p.m. | Alternating Saturdays, 8 a.m.&ndash; 12:00 p.m.Position Overview: We&rsquo;re looking for a dependable and energetic individual to join our team as a Parts Counter Salesperson. This is a dynamic role that combines customer service with hands-on work &mdash; ideal for someone who enjoys helping others, learning new systems, and staying active throughout the day.This position is not just about ringing up sales &mdash; it involves a high level of product knowledge, problem-solving, and team collaboration. You'll be supporting both walk-in customers and internal teams, while also helping with day-to-day warehouse and inventory tasks.What You&rsquo;ll Do:<ul><li>Greet customers in person and on the phone, and assist with identifying and locating the parts they need</li><li>Provide accurate product, pricing, and availability information</li><li>Enter and process sales transactions using our computer system</li><li>Maintain a clean, organized, and efficient counter and workspace</li><li>Assist with inventory: restocking shelves, pulling orders, and performing cycle counts</li><li>Pick and stage parts for delivery or customer pickup</li><li>Help move and organize inventory in the warehouse when needed</li><li>Work closely with your team to meet customer needs and maintain service standards</li></ul>What We&rsquo;re Looking For:<ul><li>Previous experience in customer service, retail, or parts/warehouse environments is helpful</li><li>Ability to learn our inventory system and basic product knowledge (training provided)</li><li>Strong communication and problem-solving skills</li><li>A positive, professional attitude and a willingness to be part of a team</li><li>Physical ability to stand, lift, and move products throughout the day</li><li>Reliability, attention to detail, and a strong work ethic</li><li>Willingness to work alternating Saturdays</li><li>Must be able to pass a drug screening</li></ul>Why Join Us? We&rsquo;re a company that values teamwork, customer service, and dedication &mdash; and we know that the best teams are built from diverse backgrounds and perspectives. If you&rsquo;re looking for a role where you can grow, be hands-on, and help people every day, we&rsquo;d love to hear from you.Job Type: Full-timePay: $19.00 - $21.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>East Aurora, NY 14052 (Required)</li></ul>Work Location: In person

Parts Counter Sales

Gregson-Clark Spraying Equipment

Parts Counter Associate / Inside Sales We are seeking a reliable, detail-oriented Parts Counter Associate / Inside Sales team member to join our growing team. This role is customer-facing and sales-focused, while also playing a critical part in our daily shipping and order fulfillment operations.The ideal candidate will assist customers in person and over the phone with parts inquiries, identify replacement components, and support inside sales efforts. In addition, this position is responsible for accurately picking, packing, and shipping outbound orders, as well as receiving incoming inventory.This position is ideal for someone who enjoys working with customers, staying organized, and learning the technical side of spraying equipment and parts&mdash;all while being hands-on in daily operations.Position Details<ul><li>Schedule: Full Time, 9AM &ndash; 5 PM (Monday &ndash; Friday)</li><li>Starting Pay: $20&ndash;$28 per hour</li></ul>We Offer<ul><li>Competitive pay</li><li>Paid time off</li><li>Health benefits</li><li>Retirement contribution</li><li>A fun, fast-paced environment with room for growth</li></ul>Key ResponsibilitiesParts Counter / Inside Sales<ul><li>Assist customers in person and over the phone with parts inquiries and orders</li><li>Identify and supply replacement parts for equipment we manufacture</li><li>Provide product knowledge and recommend solutions based on customer needs</li><li>Process customer orders accurately and efficiently</li><li>Build familiarity with our product line and parts systems</li></ul>Shipping &amp; Order Fulfillment<ul><li>Pick, pack, and ship outbound web, phone, and counter orders</li><li>Verify order accuracy prior to shipment</li><li>Prepare shipping labels and required documentation</li><li>Maintain organized shipping areas and supplies</li></ul>Receiving<ul><li>Receive and inspect incoming shipments for accuracy and damage</li><li>Check in products and update inventory records</li><li>Organize and store incoming inventory in proper locations</li><li>Communicate discrepancies with vendors or internal staff</li></ul>Inventory &amp; Organization<ul><li>Assist with stocking and organizing parts and materials</li><li>Help maintain a clean, safe, and organized parts and warehouse area</li></ul>Qualifications<ul><li>Strong attention to detail and commitment to accuracy</li><li>Ability to stay organized and manage multiple tasks</li><li>Ability to work independently and as part of a team</li><li>Basic computer skills (data entry, email, keyboarding)</li><li>Strong communication and customer service skills</li><li>Ability to lift and move packages up to 50 lbs</li><li>Mechanical aptitude or willingness to learn equipment parts</li></ul>Nice-to-Have Skills (Not Required)<ul><li>Familiarity with ShipStation</li><li>Familiarity with Shopify</li><li>Experience selling on Amazon</li><li>Previous shipping or order fulfillment experience</li></ul>If you enjoy helping customers, working with equipment, and being part of a locally owned business, Gregson-Clark Spraying Equipment offers a great opportunity to build a long-term career in the commercial spraying equipment industry.Pay: $22.00 - $58,350.95 per hourBenefits:<ul><li>Health insurance</li><li>Opportunities for advancement</li><li>Paid time off</li></ul>Work Location: In person

Parts Counter Associate / Inside Sales

Rush Enterprises

<div><div>The Parts Sales Representative - Front Counter sells commercial vehicle and equipment parts to external customers via the counter or over the phone.</div><div></div><div> 
Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.</div><div></div><div> 
Responsibilities:</div><ul><li>
Sell parts to external and account customers, over the counter, through the shop, or on the phone.</li><li>
Ensure all parts movements are performed in SAP in a timely manner.</li><li>
Keep repair orders updated in Service Link.</li><li>
Initiate all retail orders possible in Parts link.</li><li>
Ensure that all sales are properly documented per Rush policies to include but not limited to signatures, information on checks and credit card slips.</li><li>
Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.</li><li>
Responsible for core returns &ndash; per procedure.</li><li>
Complete all customer and vendor returns-per procedure.</li><li>
Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.</li><li>
Set up orders for daily shipment, delivery, or pick-up.</li><li>
Solicit assigned accounts by phone.</li><li>
Participate in Dealership CSI and marketing.</li></ul><div>
Benefits:</div><ul><li>
We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.</li></ul><div>
Basic Qualifications:</div><ul><li>
High school diploma or general education degree (GED).</li><li>
Six months&rsquo; experience in over the counter sales, preferably in a dealership or service setting environment.</li><li>
Familiarity with accounting and inventory tracking software.</li></ul><div></div><div> 
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled</div><div>
This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.</div></div><div></div>

Parts Sales Representative Front Counter

Wagner Equipment Co.

<div>Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner&rsquo;s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

Benefits include:
<ul>
<li>Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays</li>
<li>Medical, dental, and vision insurance</li>
<li>Life and AD&amp;D Insurance</li>
<li>Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program (EAP)</li>
<li>CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.</li>
<li>Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.</li>
</ul>
The Assistant Parts Manager is responsible for the safe, efficient, and profitable operation of the Parts Department and is responsible for conducting business in a manner in a manner that reflects the company&rsquo;s vision of working as &ldquo;One Professional Team.&rdquo;

Pay Rate: $68,524.89 - $91,278.93 Annually 
Pay rate is dependent upon education &amp; experience.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
<ul>
<li>In conjunction with Branch manager, develop and manage department budget</li>
<li>Implement and adhere the company safety culture and policy in current and new employees</li>
<li>Maintain parts department expense accounts and audits, following correct procedures for expense accounts</li>
<li>Evaluate and plan facilities needs for required equipment, recommend changes to branch manager</li>
<li>Manage new, exchange and reman parts inventory for accuracy, and provides necessary reports</li>
<li>Ensures that exchange and core returns parts business meets or exceeds CAT&rsquo;s standards and dealership goals</li>
<li>Maintains and executes CPS / 6S methodology in the parts and warehouse areas</li>
<li>Works closely with manager in policy matters as pertains to the parts operations</li>
<li>Ensures the best freight accommodations for customers in alignment with company objectives</li>
<li>Development of personnel to maintain or achieve customer loyalty</li>
<li>Establishes and maintains close relationships with field and office personnel of Caterpillar Inc.</li>
<li>Establishes and maintains close relationships with service department supervisors and parts supervisors in other stores</li>
<li>Supports Parts Counter personnel with incoming calls pertaining to parts department and information concerning customer inquiries regarding parts information</li>
<li>Manages customer communications, and resolving customer complaints and concerns</li>
<li>Assists customers coming into the store, by phone, e-mail, or personal field contact, with efforts to sell parts</li>
<li>Other duties as assigned by manager</li>
</ul>
Supervisory Responsibilities:

Direct reports: Warehouse Manager, Parts Coordinator, Shop Parts Counter, Senior Counter, Parts Counter Sales, Lead Parts, Parts Clerk, Driver, Journey Distribution, Technical Communicator &ndash; Parts, &amp; CAT Care Coordinator
<ul>
<li>Monitor the Parts department&rsquo;s productivity, performance and facilitating opportunities for increasing productivity and efficiency</li>
<li>Manage daily operations and staff, ensuring projects are completed and customer needs are met</li>
<li>Conducts hiring for the parts division and provides proper training for individuals</li>
<li>Assess, improve, and schedule training for all employees to ensure success of employee safety, skill set, and product knowledge</li>
<li>Ensures that all personnel are current in their safety training, and that all employees are following defined safety procedures to develop the safest workplace possible</li>
<li>Assist the Branch Manager with employment actions, including discipline and termination of employees in accordance with company policies</li>
<li>Manages employee schedules, ensuring weekend, holiday, and emergency work schedules are adjusted to meet customer needs</li>
<li>Provides performance feedback, conducts annual performance reviews, and makes recommendations on status and/or salary adjustments</li>
</ul>
Required Education and Experience:
<ul>
<li>High School Diploma or GED</li>
<li>College coursework in Business or related field or equivalent combination of education and experience</li>
<li>2+ years in a warehouse position</li>
<li>2+ years supervisory/management experience</li>
<li>5+ years administrative/clerical experience</li>
<li>5+ years customer service experience</li>
<li>3+ years sales experience</li>
</ul>
Physical Demands &amp; Competencies:
<ul>
<li>Standing, walking, talking, sitting, use of hands &amp; hearing</li>
<li>Heavy work that includes lifting and/or moving objects up to 94 pounds or more</li>
<li>Data Entry, telephone, reading/writing, reasoning, organizational, communication &amp; math skills</li>
<li>Safety &amp; Product Knowledge</li>
<li>Intermediate knowledge of Microsoft PowerPoint</li>
<li>Intermediate knowledge of DBS</li>
<li>Advanced knowledge of Microsoft Outlook and Excel</li>
</ul>
Work Environment:
<ul>
<li>Noise: Moderate</li>
<li>Indoors and Outdoors</li>
</ul>
Travel Requirements:
<ul><li>1- 25%</li>
</ul>
Other Duties:

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

#WMISC</div>

Assistant Parts Manager

Station Auto Parts

General Description:The Parts Delivery &amp; Counter Associate is responsible for providing excellent customer service at the sales counter while safely and efficiently delivering automotive parts to customers. This role combines in-store support with delivery duties and plays a key role in maintaining accurate inventory, timely order fulfillment and positive customer relationships.Job Responsibilities:Counter &amp; Customer Service<ul><li>Assist customers at the counter by identifying, locating and selling automotive parts and supplies</li><li>Answer phones and respond to customer inquiries regarding pricing, availability and product information</li><li>Process sales transactions accurately using the point-of-sale (POS) system</li><li>Provide product recommendations and upsell when appropriate</li><li>Handle returns, warranties and exchanges according to company policy</li></ul>Delivery Duties<ul><li>Safely deliver automotive parts to commercial and retail customers in a timely manner</li><li>Load, unload and verify delivery orders for accuracy</li><li>Collect signatures and maintain delivery documentation as required</li><li>Maintain a clean driving record and follow all traffic and safety regulations</li></ul>Store &amp; Inventory Support<ul><li>Receive, stock and organize inventory</li><li>Pull and stage orders for delivery or customer pickup</li><li>Assist with inventory counts and restocking shelves</li><li>Help maintain a clean, organized and professional store and warehouse environment</li><li>Other duties as assigned</li></ul>Qualifications:<ul><li>High school diploma or equivalent</li><li>Valid driver's license with acceptable driving record</li><li>Basic computer and POS system skills</li><li>Strong communication and customer service skills</li><li>Automotive parts knowledge preferred (training provided if not)</li><li>Combination of in-store counter work, warehouse work and driving</li><li>May include weekends, early mornings and occasional overtime</li><li>Fast-paced retail and warehouse environment</li></ul>Physical Requirements:<ul><li>Ability to stand and walk for extended periods of time during scheduled shifts</li><li>Ability to frequently bend, kneel, reach and twist while performing job duties</li><li>Ability to lift, carry, push and pull items weighing up to 50 lbs. with or without reasonable accomodation</li><li>Ability to safely operate a motor vehicle for deliveries and sit for extended periods while driving</li><li>Ability to climb stairs and use step stools or ladders as needed</li><li>Manual dexterity required to handle small parts, operate hand-held devices, and use point-of-sale system</li><li>Ability to work in varying indoor and outdoor environments, including exposure to heat, cold and weather conditions during deliveries</li><li>Visual and auditory ability to read labels, computer screens and respond to customers and traffic conditions</li></ul>The company is an Equal Opportunity Employer and complies with the Americans with Disabilities Act. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the position.Job Type: Full-timePay: $15.00 - $17.50 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyEducation:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Delivery driver: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>McMurray, PA 15317 (Required)</li></ul>Work Location: In person

Parts Delivery & Counter Associate

Yancey Bros CO.

<div><h2 class="jobSectionHeader">Who We Are:</h2>

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset&hellip;our employees.
<h2 class="jobSectionHeader">
What You Will Be Doing:</h2>

As a Parts Counter Specialist, you will deliver a superior customer experience by providing parts consultation and sales to our customers, including over the counter and shop customers.
<h5 class="jobSectionHeader">
Primary Responsibilities:</h5>
<ul><li>Courteously and quickly greet all walk-in and call-in customers.</li>
<li>Assist customers in a consultative manner to provide the best parts solution for their needs.</li>
<li>Gain proficiency in parts knowledge and continue growing as new products are introduced.</li>
<li>Employ superior listening skills and assess customers&rsquo; needs.</li>
<li>Advise customers of additional related parts.</li>
<li>Inform customers of specials and merchandising programs.</li>
<li>Follow up quickly with customers on back ordered items and communicate any changes in delivery dates or availability.</li>
<li>Create purchases orders prior to placing orders with vendors for all non-Cat back orders.</li>
<li>Initiate outbound sales calls to customers as directed by parts supervision.</li>
<li>Handle and process cash, check, and credit card transactions in compliance with company policy and procedures, including assuring that checks contain all required information and are approved through UTA.</li>
<li>Be available to work overtime on short notice and provide after hours support when required.</li>
<li>Successfully complete all required training.</li>
<li>Review will-call area weekly, contacting customers on items not picked up and returning items to inventory, as needed.</li>
</ul><h5 class="jobSectionHeader">Additional Responsibilities:</h5>
<ul><li>Participate in required safety program, and work in a safe manner.</li>
<li>Additional duties as assigned by manager.</li>
</ul><h2 class="jobSectionHeader">Who We Are Looking For:</h2>

To be successful in this position you should have a strong mechanical and electrical aptitude, knowledge of tools applicable to the position and the desire to learn. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.
<h5 class="jobSectionHeader">
Education/Experience:</h5>
<ul><li>High school diploma or equivalent.</li>
</ul><h5 class="jobSectionHeader">Required Qualifications/Skills:</h5>
<ul><li>Excellent communication skills both over the phone and in person</li>
<li>Ability to quickly pick up on different software and websites used in searching and ordering parts</li>
<li>Work with a sense of urgency and organization</li>
<li>Be able to act as a consultant on parts and service, rather than an order taker</li>
<li>Ability to become forklift certified</li>
<li>Ability to lift up to 50 lbs and occasionally higher amounts with assistant devices</li>
</ul><h5 class="jobSectionHeader">Preferred Qualifications/Skills:
</h5><ul><li>Prior Parts Counter experience in a similar industry</li>
<li>Bilingual preferred.</li>
</ul><h5 class="jobSectionHeader">Values:</h5>

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
<ul>
<li>Safety: We value the lives and health of our team and customers above all else.</li>
<li>Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.</li>
<li>Teamwork: We work as one across our organization for the benefit of our customers.</li>
<li>Excellence: We strive to be the best, continuously improving our customers&rsquo; experience and the solutions we provide.</li>
<li>Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.</li>
</ul>
Ideal candidates will demonstrate the following values:
<ul>
<li>Acting in a safe manner</li>
<li>Exhibiting honesty and integrity</li>
<li>Acting in a fair and ethical manner</li>
<li>Team mentality</li>
<li>Delivering quality results</li>
<li>Embraces change / improvement</li>
<li>Exhibiting superior customer service skills</li>
<li>Exhibiting pride and ownership</li>
<li>Working with a sense of urgency</li>
<li>Exhibiting a winning attitude</li>
</ul><h2 class="jobSectionHeader">What We Offer:</h2>

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
<h5 class="jobSectionHeader">
Competitive Pay Structure</h5>
<ul><li>Competitive Pay</li>
<li>Individual Bonus Opportunities Available</li>
<li>Technician Tool Allowance</li>
<li>401k Plan Strong Company Match</li>
<li>Employee Profit Sharing</li>
<li>Financial Wellness Coaching</li>
</ul><h5 class="jobSectionHeader">Employee Wellness Program</h5>
<ul><li>Medical, Vision, Dental Insurance</li>
<li>Prescription Drug Coverage</li>
<li>Flexible Spending Accounts</li>
<li>Short &amp; Long Term Disability</li>
<li>Group Life Insurance</li>
</ul><h5 class="jobSectionHeader">Personal Time Off</h5>
<ul><li>Paid Holidays</li>
<li>Paid Sick Leave</li>
</ul><h5 class="jobSectionHeader">Career Development</h5>
<ul><li>Tuition Reimbursement</li>
<li>Ongoing Training</li>
<li>Advancement Opportunities</li></ul></div>

Parts Counter Specialist

Smith Chevy Ford Lowell

Smith Chevrolet of Lowell, IN: Parts Department:Assist all customers (retail &amp; shop/Techs) in selecting required parts in a friendly, professional, and efficient manner; Inform customers of companion part requirements and specials, and ensure that the customer is exposed to the full product line; Answer phone calls, providing price quotes and other information and providing a high level of service; Notify service manager of any safety issues &amp; the customer when special ordered parts have been received; Help put away and process morning order; Look up and sell parts to all customers: shop, over the counter, wholesale, and by phone; Follow up with wholesale customers on possible sales; Fill and stay on top of assorted bulk items (coolant, trans-fluid, windshield washer solvent, oil filters, etc.); Follow up on back ordered parts; Pull and fill orders from stock; Provide high level service to internal and external customers; Ensure that all customers receive their copy of the invoice; Keep front and rear counter areas clean and uncluttered; Participate in all training programs that are made available; Keep current on new products and product updates; Maintain professional appearance and adhere to company dress code; Other duties as assigned.Monday - Friday 7:30 am - 5:15 pmPLEASE APPLY WITH UPDATED RESUME FOR CONSIDERATIONJob Type: Full-timeBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Supplemental Pay:<ul><li>Bonus opportunities</li><li>Commission pay</li></ul>Experience:<ul><li>Auto Parts/Service: 1 year (Preferred)</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Work Location: In person

Auto Parts Specialist

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