parts sales advisor

Kasrawy Group Careers

<div>
 Position: Parts Advisor
 
 
 Position Overview:
 
 
 We are currently seeking a highly motivated and knowledgeable parts advisor to join our team. The Parts Advisor will be responsible for providing excellent customer service and support to our clients, as well as assisting with the procurement and distribution of automotive parts.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide exceptional customer service to clients in person, over the phone, and via email
 </li>
 <li>
 Assist customers in identifying and ordering the correct parts for their vehicles
 </li>
 <li>
 Maintain accurate inventory records and ensure timely replenishment of stock
 </li>
 <li>
 Work closely with the service department to ensure timely and accurate delivery of parts
 </li>
 <li>
 Process customer orders and payments in a timely and efficient manner
 </li>
 <li>
 Handle customer complaints and concerns in a professional and timely manner
 </li>
 <li>
 Keep up-to-date with the latest automotive parts and trends to provide customers with accurate information and recommendations
 </li>
 <li>
 Maintain a clean and organized parts department to ensure a professional and efficient work environment
 </li>
 <li>
 Collaborate with team members to achieve department goals and targets
 </li>
 <li>
 Adhere to all safety and company policies and procedures.
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 High school diploma or equivalent
 </li>
 <li>
 Previous experience in the automotive industry, specifically in parts sales or service, is preferred
 </li>
 <li>
 Excellent communication and customer service skills
 </li>
 <li>
 Strong organizational and time-management skills
 </li>
 <li>
 Proficient computer skills and knowledge of inventory management systems
 </li>
 <li>
 Ability to work in a fast-paced and dynamic environment
 </li>
 <li>
 Team player with a positive attitude and strong work ethic
 </li>
 <li>
 Knowledge of automotive parts and components is an asset.
 
 </li>
 </ul>
</div>

Parts Advisor

Lee Equipment

<div>Who We Are
Bobcat &ndash; Lee Equipment is a locally owned and operated Bobcat dealership group proudly serving the Pacific Northwest. With six locations across Washington and one in Idaho, we&rsquo;ve built our reputation on dependable equipment, expert service, and a team-oriented culture that values every employee. For decades, our focus has been on supporting the communities we serve by providing innovative solutions for construction, agriculture, landscaping, and industrial operations.
As an authorized Bobcat dealer, we offer industry-leading equipment, parts, service, and rental solutions backed by a skilled team dedicated to keeping our customers moving. As we continue to grow, we&rsquo;re looking for motivated professionals who want to be part of a strong, people-first organization with long-term stability and opportunity.
We are currently looking for talented Parts/Service Advisor who align with our core values:<ul><li>
Safety First- Know it. Own it. Share it.</li><li>
Family Orientated &ndash; Demonstrate family values and embrace diversity</li><li>
Trusted - Understand the value of reputation and relationship</li><li>
Customer Focused - Keep our internal and external Customer at the center of all we do</li><li>
Humbly Confident - Exhibit modest and humility alongside confidence</li><li>
Accountable - Accept challenge and make it happen</li><li>
Always On &ndash; Support our customers&rsquo; 24/7/365 needs</li></ul>
Position Summary
The Parts/Service Advisor is responsible for providing exceptional customer service to internal and external customers by sourcing, quoting, and supplying OEM and aftermarket parts for Bobcat and related construction equipment. This position plays a key role in ensuring technicians, service coordinators, and customers receive the correct parts quickly and accurately to maximize equipment uptime and support dealership profitability.
The Parts/Service Advisor directly impacts technician productivity, customer satisfaction, and the profitability of the dealership's parts and service operations. Their speed, knowledge, and accuracy keep the business running efficiently.
Key Responsibilities:<ul><li>Assist walk-in customers, phone callers, and online inquiries with parts lookup, quotes, and orders.</li><li>Identify correct parts using EPC systems, schematics, serial numbers, and equipment history.</li><li>Promote and upsell OEM fluids, filters, ground-engaging tools, accessories, and specials.</li><li>Follow dealership pricing structures and maintain margin integrity.</li><li>Handle returns, exchanges, and warranty parts in accordance with policy.</li><li>Support technicians with prompt availability of shop and field service parts.</li><li>Stage parts for upcoming repairs and communicate backorder/substitute options.</li><li>Coordinate closely with Service Coordinators on scheduled repairs and PMs.</li><li>Receive, bin, and organize incoming shipments.</li><li>Support inventory accuracy, cycle counts, and discrepancy reporting.</li><li>Maintain clean, organized counter, warehouse, and staging areas.</li><li>Generate invoices, quotes, purchase orders, and special orders via ERP.</li><li>Maintain accurate records and customer notes.</li><li>Process core returns, warranty claims, and vendor credits.</li><li>Stay updated on Bobcat parts bulletins, supersessions, and new releases.</li></ul>
Skills &amp; Qualifications:<ul><li>Experience in heavy equipment, construction, automotive, or powersports parts environments preferred.</li><li>Strong ability to read schematics, EPCs, and serial-number-based lookups.</li><li>Excellent customer service and communication skills.</li><li>Ability to lift 50&ndash;75 lbs and operate a forklift (training available).</li><li>Strong computer skills with dealership ERP systems (CDK, HBS, TBS, etc.).</li><li>Detail-oriented, highly organized, accuracy-driven.</li><li>Valid driver&rsquo;s license.</li></ul>
Work Environment:<ul><li>Primarily at the parts counter and warehouse.</li><li>Daily interaction with customers, technicians, and service staff.</li><li>Occasional travel to other branches or training.</li><li>Some exposure to outdoor weather when loading/unloading parts.</li></ul></div>

Parts/Service Advisor

Tesla

<div>What to Expect<div>
At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world&rsquo;s transition to sustainable energy.
As a Parts Advisor, you will provide critical parts support to the service center; liaise with other departments, as well as focusing on the continuous development of your skills. We&rsquo;ve created one of the most innovative vehicles ever made and you will help ensure an equally innovative service to customers.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for the brand and the ability to thrive in a team environment.</div> 
What You'll Do<div><ul><li>
Source parts from Distribution Centers and other Service Center locations and allocate them to vehicle service appointments</li><li>
Monitor inventory within the parts system, communicate parts updates and availability with relevant team members</li><li>
Review upcoming appointments and ensure they are properly prepared and documented in our system. Prepare internal orders for shipment to other service center locations</li><li>
Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries</li><li>
Systematically receive, inspect, and put away stock and special-order parts</li><li>
Escalate parts issues from internal or external suppliers in collaboration with Regional Parts Manager, acting as a point of contact to vendors and giving constructive feedback that will contribute to future improvements</li><li>
Pick up and transport parts using van or forklift, engaging third parties when necessary</li></ul></div> 

What You'll Bring<div><ul><li>
Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers</li><li>
This role requires flexibility to support critical projects and deadlines, including occasional weekend or evening hours</li><li>
Effectively handle multiple priorities, organize workload, and meet deadlines</li><li>
Able to communicate, read, and write effectively in the English language on all levels. Proficient in MS Office</li><li>
Valid driver's license required and ability to obtain appropriate state licensing, where applicable</li><li>
Ability to perform repetitious duties including: regularly lift up to 25 lbs., sit, bend and stand for long periods of time</li><li>
Specific vision abilities required include: ability to identify parts, operate systems, and identify potential safety hazards in the parts department</li></ul></div> 

Compensation and Benefits<div>
Benefits</div><div>
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
<ul><li>Medical plans &gt; plan options with $0 payroll deduction</li>
<li>Family-building, fertility, adoption and surrogacy benefits</li>
<li>Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution</li>
<li>Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA</li>
<li>Healthcare and Dependent Care Flexible Spending Accounts (FSA)</li>
<li>401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits</li>
<li>Company paid Basic Life, AD&amp;D</li><li>
Short-term and long-term disability insurance (90 day waiting period)</li>
<li>Employee Assistance Program</li>
<li>Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays</li>
<li>Back-up childcare and parenting support resources</li>
<li>Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft &amp; legal services, and pet insurance</li>
<li>Weight Loss and Tobacco Cessation Programs</li>
<li>Tesla Babies program</li>
<li>Commuter benefits</li>
<li>Employee discounts and perks program</li>
</ul></div><div>Expected Compensation</div><div><ul><li>
Parts Advisor I - $18.36 - $27.54/hour</li><li>
Parts Advisor II - $20.88 - $31.32/hour</li><li>
Parts Advisor III - $24.48 - $36.72/hour</li></ul>
+ cash and stock awards + benefits for all levels
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</div> 
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. 
 
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. 
 
We will accept applications for this job until May 31, 2026, after which this posting will be removed.</div>

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 176066
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 As a Parts Advisor, you will play a key role in ensuring a seamless customer experience by managing parts inquiries, supporting aftersales operations, and contributing directly to service, parts, and accessories revenue. This role requires excellent customer skills, strong technical knowledge, and the ability to work efficiently in a fast paced Quick Service Centre environment.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Receive customers promptly, understand their concerns, and accurately record job requirements.
 </li>
 <li>
 Provide clear repair explanations, prepare job cards, and give accurate cost estimates and delivery times.
 </li>
 <li>
 Follow up on jobs, obtain approvals for additional repairs, communicate delays, and manage active vehicle delivery.
 </li>
 <li>
 Ensure customer satisfaction by resolving concerns quickly and delivering high standards of service.
 </li>
 <li>
 Handle all cash transactions, petty cash documentation, cash reconciliation, and invoice filing.
 </li>
 <li>
 Support parts operations by assisting customers at the counter, recommending suitable parts, and ensuring accurate inventory control through stock audits and cycle counts.
 </li>
 <li>
 Manage parts returns according to policy and ensure completeness of documentation.
 </li>
 <li>
 Achieve assigned monthly targets for parts, service, and other revenue streams.
 </li>
 <li>
 Complete dealer certifications and participate in skill contests as required.
 </li>
 <li>
 Adhere to QHSE, company SOPs, and quality guidelines while reporting any incidents promptly.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Minimum of 3 years&rsquo; experience as a Parts or Service Advisor in an automotive dealership.
 </li>
 <li>
 Bachelor&rsquo;s degree in Automobile or Mechanical Engineering (or equivalent).
 </li>
 <li>
 Knowledge of automotive dealership processes, including SAP/ERP systems and MS Office.
 </li>
 <li>
 Technical understanding of automotive parts and repair processes.
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 You will be part of the Aftersales Quick Service Centre team, reporting directly to the Parts Manager. The team works collaboratively to achieve service quality, sales targets, and customer satisfaction scores. The environment is fast paced, customer focused, and highly performance driven.
 
 
 
 What Equips You For The Role
 
 
 
 <ul>
 <li>
 Proficiency in automotive aftersales systems such as SAP, dealer management processes, and MS Office.
 </li>
 <li>
 Strong organizational skills with attention to detail.
 </li>
 <li>
 Ability to work under pressure while maintaining service quality.
 </li>
 <li>
 Customer centric mindset with a commitment to delivering excellent service.
 </li>
 <li>
 Strong customer handling, communication, and interpersonal skills.
 </li>
 <li>
 Ability to manage cash, documentation, and inventory with high accuracy.
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
 
 
 Additional Internal Information:
 
 
 <ul>
 <li>
 Reports to: Parts Manager
 </li>
 <li>
 Band: D
 
 
 </li>
 </ul>
 
 Note:-
 
 
 
 You must have been an Al-Futtaim employee for at least 18 months in order to be considered.
 
 
 You must inform your HRBP in confidence of your application.
 
 
 Please note that this vacancy may be advertised externally in the next week so apply without delay.
</div>

Parts Advisor | Al-Futtaim Automotive | DOMASCO

DeVivo Companies

<div>DeVivo Parts &amp; Tools currently has an opening for a full-time Parts Advisor at our Saugus, MA shop.
DeVivo provides the complete range of tools, OEM parts, and essential shop supplies required to keep commercial fleets, service centers, and maintenance operations running at peak performance. Whether you&rsquo;re servicing buses, trucks, specialty vehicles, or refrigerated equipment, our extensive inventory ensures you always have the right products on hand. We offer professional-grade tools, quality replacement parts, and everyday consumables&mdash;available both in-store and through our convenient online ordering platform with fast delivery. Backed by knowledgeable support and decades of industry experience, DeVivo is your trusted partner for dependable shop and fleet essentials. Learn more about us at www.devivocompanies.com.
Why You Will Love Working Here:
<ul><li>Medical &amp; dental insurance</li>
<li>Life insurance</li>
<li>Flexible spending account</li>
<li>401k plan with company match</li>
<li>Paid time off</li>
<li>Promotion opportunities - we promote from within</li>
<li>Uniform &amp; boot program</li>
<li>Paid training</li>
<li>Certification reimbursement</li>
<li>Employee referral bonuses</li>
<li>Compensation of 20.00-27.00/hour</li>
</ul>
Primary Responsibilities:
<ul><li>Partner with internal departments and personnel</li>
<li>Ordering, procurement, stocking and billing of parts</li>
<li>Create and receive parts requisitions/purchase orders</li>
<li>Communicate daily with service writers, shop manager and technicians on parts needs</li>
<li>Warranty and dirty core maintenance</li>
<li>Must be proficient with computers and dealership software including Microsoft Office</li>
<li>Warehousing, shipping &amp; receiving</li>
<li>Maintain clean and organized parts area and warehouse</li>
<li>Maintain adequate supplier and vendor relations</li>
<li>Conduct physical inventory counts as needed</li>
<li>Reports directly to the Parts Manager</li>
<li>Ability to safely operate a forklift</li>
</ul>
Minimum Requirements:
<ul><li>3 years' experience in parts/warehousing/inventory control within the automotive/truck parts industry</li>
<li>Strong written, oral and interpersonal skills</li>
<li>Ability to work in a fast-paced environment</li>
<li>Ability to overcome obstacles and find solutions to parts needs for company departments</li>
<li>Ability to achieve and maintain proper parts certifications and training on Thermo King products</li>
<li>Valid driver&rsquo;s license</li>
</ul>
Jobiak
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status and any other protected classes.</div>

<div>What to Expect<div>
At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world&rsquo;s transition to sustainable energy.
As a Parts Advisor, you will provide critical parts support to the service center; liaise with other departments, as well as focusing on the continuous development of your skills. We&rsquo;ve created one of the most innovative vehicles ever made and you will help ensure an equally innovative service to customers.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for the brand and the ability to thrive in a team environment.</div> 
What You'll Do<div><ul><li>
Source parts from Distribution Centers and other Service Center locations and allocate them to vehicle service appointments</li><li>
Monitor inventory within the parts system, communicate parts updates and availability with relevant team members</li><li>
Review upcoming appointments and ensure they are properly prepared and documented in our system. Prepare internal orders for shipment to other service center locations</li><li>
Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries</li><li>
Systematically receive, inspect, and put away stock and special-order parts</li><li>
Escalate parts issues from internal or external suppliers in collaboration with Regional Parts Manager, acting as a point of contact to vendors and giving constructive feedback that will contribute to future improvements</li><li>
Pick up and transport parts using van or forklift, engaging third parties when necessary</li></ul></div> 

What You'll Bring<div><ul><li>
Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers</li><li>
This role requires flexibility to support critical projects and deadlines, including occasional weekend or evening hours</li><li>
Effectively handle multiple priorities, organize workload, and meet deadlines</li><li>
Able to communicate, read, and write effectively in the English language on all levels. Proficient in MS Office</li><li>
Valid driver&rsquo;s license required and ability to obtain appropriate state licensing, where applicable 
</li><li>
Ability to perform repetitious duties including: regularly lift up to 25 lbs., sit, bend and stand for long periods of time</li><li>
Specific vision abilities required include: ability to identify parts, operate systems, and identify potential safety hazards in the parts department</li></ul></div> 

Compensation and Benefits<div>
Benefits</div><div>
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
<ul><li>Medical plans &gt; plan options with $0 payroll deduction</li>
<li>Family-building, fertility, adoption and surrogacy benefits</li>
<li>Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution</li>
<li>Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA</li>
<li>Healthcare and Dependent Care Flexible Spending Accounts (FSA)</li>
<li>401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits</li>
<li>Company paid Basic Life, AD&amp;D</li><li>
Short-term and long-term disability insurance (90 day waiting period)</li>
<li>Employee Assistance Program</li>
<li>Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays</li>
<li>Back-up childcare and parenting support resources</li>
<li>Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft &amp; legal services, and pet insurance</li>
<li>Weight Loss and Tobacco Cessation Programs</li>
<li>Tesla Babies program</li>
<li>Commuter benefits</li>
<li>Employee discounts and perks program</li> 
</ul></div> 
 
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. 
 
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

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