parts sales advisor

Lucid Motors

<div><div>About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our &quot;Compromise Nothing&trade;&quot; approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility.</div>
The Parts Advisor (back counter) position will oversee parts operations within the service center to provide the highest level of customer satisfaction while maximizing return on investment through parts inventory management. The Parts Advisor is an integral part of service center operations focused on parts efficiency to support seamless operations.
The Role
<ul>
<li>Effectively manage parts inventory by anticipating and addressing business needs to optimize operations</li>
<li>Maintains an accurate and effective parts inventory control system that includes perpetual and annual inventories</li>
<li>Order inventory and special-order parts for repairs</li>
<li>Receive parts orders and stock them efficiently in designated storage area or assigned bins</li>
<li>Effectively manages parts transfers from one Lucid Service location to another if applicable</li>
<li>Generates parts estimates for customers, insurance companies or internal fleet vehicles to be sold by service advisor</li>
<li>Stay up to date on latest part revision changes and refresh local inventory accordingly</li>
<li>Achieve and maintain a high First Time Fill Rate (FTFR) for the Service Center's Parts Department, ensuring timely and accurate service</li>
<li>Organize and oversee parts warranty returns, both in the system and physically</li>
<li>Interpret and understand automotive terminology, enabling accurate and efficient part searches within the catalog allowing for precise parts ordering</li>
<li>Promote sales of accessories according to Lucid guidelines</li>
Other duties as assigned 
<li>
 
 
</li></ul>Qualifications
<ul>
<li>2 &ndash; 5 years of experience as a Service Parts Advisor (back counter), with a strong track record of efficiently dispatching parts to technicians in the shop to support seamless operations</li>
<li>Proficiency in parts catalog search for specific repair needs</li>
<li>Willingness to obtain forklift certification, demonstrating a commitment to safety and operational efficiency in the workplace</li>
<li>Ability to work independently and make timely decisions in a fast-paced environment, effectively minimizing downtime on repairs</li>
<li>Excellent organizational skills and attention to detail</li>
<li>Excellent communication and customer service skills</li>
<li>Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software</li>
<li>Ability to lift 50 lbs.</li>
<li>Standing, walking, and bending for extended periods of time</li>
<li>Full-time, including weekends or extended hours during busy periods</li>
<li>Willingness to complete Lucid provided CPR training post hire</li>
<li>Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire</li>
</ul>
Preferred Qualifications
<ul>
<li>AA/BS in either Automotive Technology or Business Management, or equivalent work experience</li>
<li>Knowledge of HV systems, LV systems, and EV powertrains</li>
<li>Start-up experience and related fast-paced environments</li>
<li>Previous OEM Parts training</li></ul> 
<div></div>
<div></div>
<div></div><div>At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.</div><div><div>

Compensation &amp; Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. 


Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. 


Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations@lucidmotors.com. 


Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. 


To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.</div></div></div>

Parts Advisor, San Diego

Abunayyan Holding

<div>
 
 
 Job Title: Parts Sales &amp; Service Representative (PSSR)
 
 
 
 
 Location: Riyadh
 
 
 
 
 Company: SBU of Abunayyan Holding Company
 
 
 
 
 Department:
 
 Spare Parts Sales / Aftermarket Services
 
 
 
 Industry:
 
 Heavy Machinery | Construction Equipment | Industrial Equipment
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking a customer-focused and commercially driven
 
 Parts Sales &amp; Service Representative (PSSR)
 
 to join our Aftermarket team. The successful candidate will be responsible for driving spare parts and service sales, supporting internal service operations, managing key customer accounts, and ensuring exceptional customer satisfaction.
 
 
 The role serves as a critical link between customers, service teams, and parts operations, helping maximize aftermarket revenue while delivering timely technical and commercial support. The incumbent will also provide leadership and support to the PSSR team and contribute to the achievement of sales and profitability objectives.
 
 
 
 Key Responsibilities
 
 
 
 
 Parts Sales &amp; Aftermarket Support
 
 
 <ul>
 <li>
 Promote and sell genuine spare parts, accessories, and aftermarket solutions to retail and internal customers.
 </li>
 <li>
 Ensure prompt and accurate fulfillment of parts orders while maintaining high levels of customer satisfaction.
 </li>
 <li>
 Identify opportunities for cross-selling and upselling spare parts, accessories, and service solutions.
 </li>
 <li>
 Provide technical assistance and product recommendations to customers and service personnel.
 </li>
 <li>
 Support the achievement of parts sales targets, revenue growth, and profitability objectives.
 </li>
 </ul>
 
 
 Service Operations Support
 
 
 <ul>
 <li>
 Work closely with Service Technicians and Service Advisors to ensure timely availability of required parts and accessories.
 </li>
 <li>
 Process service-related parts requests efficiently to minimize equipment downtime.
 </li>
 <li>
 Assist service teams in identifying appropriate spare parts and technical solutions for maintenance and repair activities.
 </li>
 <li>
 Coordinate special orders, backorders, and urgent requirements while ensuring effective communication with all stakeholders.
 </li>
 <li>
 Notify service teams upon receipt of special-order or backordered items.
 </li>
 </ul>
 
 
 Customer Relationship Management
 
 
 <ul>
 <li>
 Build and maintain strong relationships with retail customers, fleet owners, contractors, and key accounts.
 </li>
 <li>
 Conduct regular customer visits and follow-up activities to identify business opportunities and strengthen customer loyalty.
 </li>
 <li>
 Address customer inquiries, concerns, and complaints in a professional and timely manner.
 </li>
 <li>
 Deliver exceptional customer service and act as a trusted advisor on parts and service solutions.
 </li>
 <li>
 Collect customer feedback and market intelligence to improve service delivery and business performance.
 </li>
 </ul>
 
 
 Key Account Management &amp; Team Support
 
 
 <ul>
 <li>
 Support and guide the PSSR team in achieving sales objectives and closing business opportunities.
 </li>
 <li>
 Manage strategic and key customer accounts to drive long-term business growth.
 </li>
 <li>
 Assist in developing account plans and aftermarket sales strategies.
 </li>
 <li>
 Collaborate with management to identify opportunities for customer retention and market expansion.
 </li>
 </ul>
 
 
 Commercial &amp; Administrative Responsibilities
 
 
 <ul>
 <li>
 Prepare quotations, pricing proposals, and commercial offers in accordance with company policies.
 </li>
 <li>
 Ensure compliance with cash, credit, and payment processing procedures.
 </li>
 <li>
 Maintain accurate customer records, sales reports, and transaction documentation.
 </li>
 <li>
 Monitor customer purchasing trends and proactively identify opportunities to increase sales.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 
 
 Education
 
 
 <ul>
 <li>
 High School Diploma, Technical Diploma, or equivalent qualification.
 </li>
 <li>
 Additional technical certifications related to heavy equipment, machinery, or aftermarket services will be considered an advantage.
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 3 years of experience in Spare Parts Sales, Aftermarket Services, Customer Service, or a related field.
 </li>
 <li>
 Experience within Heavy Machinery, Construction Equipment, Industrial Equipment, Automotive, or Fleet Maintenance industries is preferred.
 </li>
 <li>
 Proven track record in customer relationship management and aftermarket sales.
 </li>
 </ul>
 
 
 Technical Knowledge
 
 
 <ul>
 <li>
 Inventory &amp; Parts Management
 </li>
 <li>
 Aftermarket Sales Processes
 </li>
 <li>
 Customer Service Excellence
 </li>
 <li>
 Key Account Management
 </li>
 <li>
 Commercial Negotiation
 </li>
 <li>
 CRM Systems &amp; ERP Applications
 </li>
 </ul>
 
 
 Key Skills
 
 
 <ul>
 <li>
 Parts Sales &amp; Customer Service
 </li>
 <li>
 Key Account Management
 </li>
 <li>
 Aftermarket Business Development
 </li>
 <li>
 Technical Product Knowledge
 </li>
 </ul>
</div>

Parts Sales & Service Representative

<div>About JLG, an Oshkosh company
JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products&mdash;including mobile elevating work platforms, telehandlers, utility vehicles and accessories&mdash;can be found all over the world.
To manage assigned Aftermarket sales territory (South Texas) and sales organizations within that territory. To support the internal operations of JLG through the obtaining of product and order information needed to process orders. To develop effective communications and a positive working relationship with other employees, to ensure a team effort in achieving short- and long-term goals. This position will be a remote role with travel Monday - Thursday.<div><div><div><div><div><div><div><div><div>
YOUR IMPACT<ul><li>
Develop new customers and grow existing customer market share in maintenance, repair, parts, used equipment, re-rent equipment and remanufacturing activities within the market segments in the defined territory.</li><li>
Maintain effective working relationships with all distributor principals assuring commitment and aggressiveness toward the manufacturer&rsquo;s products.</li><li>
Complete monthly reports of territory/account development, period-to date performance against plan, revenue forecasts, and billings.</li><li>
Develop information for JLG Management needed for any required report.</li><li>
Prepare other reports as required on a timely basis and document minutes of all important meetings with distributors/customers assigned.</li><li>
Articulate a clear understanding of the equipment marketplace and the value proposition of JLG Ground Support offers to equipment owners.</li><li>
Develop and recommend marketing objectives, including sales volume and profit forecasts.</li><li>
Analyze customer outside purchases and re-direct through JLG.</li><li>
Contribute to the overall JLG solution by coordinating sales efforts with the new sales parts, and service groups within JLG.</li></ul>
MINIMUM QUALIFICATIONS<ul><li>
Bachelor&rsquo;s Degree in the area of Marketing or Sales</li><li>
Minimum 7 years of experience in a similar industry (parts &amp; service)</li><li>
Willing and able to travel 80% (Monday-Thursday, remote office on Friday)</li></ul>
WORKING CONDITIONS
The following represents general working conditions for this office-based role. Specific conditions may vary depending on business needs and individual circumstances.<ul><li>
Duties are largely sedentary, requiring extended periods of sitting and using a computer and telephone.</li><li>
Visual acuity to operate a computer and read documents is required, along with auditory ability to participate in virtual and in-person meetings.</li><li>
Occasional movement within the office environment is necessary, including walking short distances, standing, or reaching for files.</li><li>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.</li></ul>
#LI-BH1</div></div></div></div></div></div></div></div></div>
Pay Range:
$103,300.00 - $177,700.00
The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.
Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com.
Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be &quot;U.S. Persons,&quot; as defined in these regulations. Generally, a &quot;U.S. Person&quot; is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.</div>

Aftermarket District Sales Manager (Parts Sales)

Greystar

<div>ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. 
JOB DESCRIPTION SUMMARY
This position is responsible for coordinating the community&rsquo;s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
JOB DESCRIPTION
Property Type: Lease-Up
Unit Count: 220 
Schedule: Friday, Saturday and Sunday; 9am-6pm *subject to change depending on business needs.
Requirements: 1-2 years of leasing experience required. Lease - Up experience preferred. 
Housing Discount: This position is not eligible for housing discount.<div> 
Essential Responsibilities: 
<ul><li>Performs all sales and leasing activities to achieve the community&rsquo;s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
</li><li>Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.</li><li>Stays informed about current market and competitor conditions that may impact the community&rsquo;s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community&rsquo;s established policies related to concessions, specials, and other programs to boost occupancy.</li><li>Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.</li><li>Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.</li><li>Ensures that the community and show units meet the Company&rsquo;s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community&rsquo;s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.</li><li>Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.</li><li>Executes and performs activities in support of the community&rsquo;s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
</li><li>Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).</li></ul></div><div>
Required Licenses or Certifications: 
<ul><li>Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions</li></ul></div><ul><li>Incumbents must have valid driver&rsquo;s license to operate a golf cart on property.</li></ul><h1 class="jobSectionHeader">
Physical Demands:</h1><ul><li>
Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.</li><li>
Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).</li><li>
Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.</li><li>
Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.</li><li>
Incumbents must be able to work a flexible work schedule, which includes taking &ldquo;call&rdquo; during evenings, weekends and holidays.</li></ul> 
#LI-DZ1
The pay range for this position is $20.00 - $22.00/hour. (San Diego, CA) 
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.<ul><li>
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.</li><li>
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.</li></ul>
Benefits Offered for Part-time Team Members*:<ul><li>
401(k) with Company Match (eligibility required)</li><li>
Employee Assistance Program</li><li>
Paid sick time</li></ul><ul><li>For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.</li></ul>
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.</div>

Part - Time Leasing Professional - Ancora

ACHT College

Admissions Advisor | Full-time | On-site $25.00&ndash;$38.00 per hour (placement based on experience)Our mission is to provide quality, value-driven training that equips students with the skills and competencies they need for entry-level positions in their chosen fields, to connect our graduates with employment opportunities, and to foster an environment of teamwork, personal growth, and respect for every individual on our campus.We serve a student body that reflects the communities we're part of: first-generation college students, working adults, career changers, and recent high school graduates. What ties them together is a shared goal &mdash; building a real career in less time than a traditional degree takes.We're proud of our job placement rates and even prouder of what our students tell us. In graduate and student satisfaction surveys, the message is consistent: our team genuinely cares, and students feel it. That culture isn't an accident &mdash; it's the product of staff who see admissions, instruction, and student support as connected parts of the same mission.About the RoleWe're hiring an Admissions Advisor to be the first point of contact for prospective students exploring our programs. This is a consultative, phone-forward role: you'll manage a pipeline of inbound leads, conduct discovery conversations, guide qualified candidates through enrollment, and support them until their first day of class. We're looking for candidates that are dedicated and passionate about their role.If you've thrived in a sales or high-touch customer service environment and want to apply those skills to something with real impact on people's lives &mdash; helping someone start a career in healthcare, animal care, wellness, or the trades &mdash; we'd like to meet you.What You'll Do<ul><li>Engage prospective students via phone, email, text, and in-person meetings, with a focus on responsive, high-volume outreach</li><li>Conduct needs assessments to determine program fit across our healthcare and HVAC-R programs</li><li>Walk applicants through admissions requirements and next steps</li><li>Manage your lead pipeline in our CRM, keeping records accurate and follow-ups timely</li><li>Represent CHAC at recruitment events, info sessions, and campus tours</li><li>Partner with faculty, financial aid, and student services to ensure smooth handoffs</li><li>Support enrolled students through their start date to improve retention</li></ul>What We're Looking ForRequired:<ul><li>MUST have 3+ years of experience in a sales, lead-conversion, or high-volume client-facing role. Backgrounds we've seen succeed include inside sales, call centers, appointment setting, mortgage or insurance sales, financial services, healthcare intake, and hospitality.</li><li>Comfort with high call volume and structured outreach cadences</li><li>Strong written and verbal communication; you can hold a real conversation, not just read a script</li><li>Reliable, organized, and able to manage a pipeline independently</li><li>Genuine interest in working with first-generation students, working adults, and career changers</li><li>Authorization to work in the U.S. and ability to commute to Huntington Park, CA.</li></ul>Preferred:<ul><li>Bachelor's degree from an accredited institution</li><li>Prior admissions, enrollment, or higher-ed experience</li><li>Familiarity with Velocify, Ellucian, or similar CRM/SIS platforms</li><li>Bilingual (English/Spanish)</li></ul>ScheduleFull-time, on-site at our Huntington Park Campus. Some evening or Saturday hours may be required during peak enrollment periods.Compensation &amp; Benefits<ul><li>Base pay: $25.00&ndash;$38.00 per hour, based on experience and qualifications</li><li>Health, dental, and vision insurance</li><li>Paid time off</li><li>Paid parental leave</li><li>Employee discount</li></ul>How to ApplySubmit your resume through Indeed. We review applications on a rolling basis and aim to respond to all candidates within two weeks.Learn more about our programs at www.chac.edu.Other job titles may include:<ul><li>Call Center Representative</li><li>Sales Representative</li><li>Sales Rep</li><li>Admissions Representative</li></ul>Pay: $25.00 - $38.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>sales: 3 years (Required)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Work Location: In person

Admissions Advisor

Energitech Services

<div><h4 class="jobSectionHeader">Service Advisor &amp; Dispatch Specialist</h4>
EnergiTech Services | Kimberly, WI | Full-Time | Hourly

Department: Service

Reports To: Service Manager

FLSA Status: Non-Exempt
<h4 class="jobSectionHeader">
Position Summary</h4>
We're looking for a Service Advisor &amp; Dispatch Specialist who thrives in a fast-paced environment and genuinely enjoys supporting both customers and field teams. You'll serve as a key link between our customers and our 12 field technicians across Wisconsin, Northern Illinois, and Upper Michigan &mdash; coordinating a high volume of service calls daily while also guiding customers through the service process from initial call to final invoice. If you have a service background, communicate clearly, stay calm under pressure, and love helping people, this role is for you.
<h4 class="jobSectionHeader">
Essential Duties and Responsibilities</h4>
1. Customer Service &amp; Service Advising: Serve as the first point of contact for assigned customers. Listen to customer-reported issues, ask the right questions to assess equipment problems, and communicate service needs clearly and professionally. Provide accurate estimates including parts, labor, and shop supplies. Obtain customer approvals prior to work execution and keep customers informed throughout the service process. Resolve concerns or complaints to maintain a high level of customer satisfaction.
2. Estimating &amp; Quoting: Prepare detailed service estimates that include parts, labor, and shop supplies. Leverage technical knowledge and available resources to ensure estimates are accurate and competitive. Follow up on open quotes and work with the service manager to ensure timely approvals.
3. Dispatch Coordination: Organize and monitor technician schedules, input service orders, and assign calls to the appropriate technicians based on skill set, availability, and location. Maintain communication with technicians throughout the service process to ensure timely updates and completion of work.
4. Customer Portal Management: Maintain fluency in multiple customer-facing service portals used by key accounts. Accurately submit work orders, maintain invoicing completion status, and ensure full compliance with each customer's specific portal requirements and workflows. Stay current with portal updates and communicate any compliance issues to the service manager promptly.
5. Compliance &amp; Paperwork: Ensure all required state and inspection paperwork is accurate, completed, and submitted in a timely manner.<h4 class="jobSectionHeader">
Additional Responsibilities</h4><ul><li>
Maintain compliance with company policies, procedures, and safety regulations</li><li>
Support management in process improvement initiatives related to dispatching, service efficiency, and customer satisfaction</li><li>
Assist with parts coordination and parts lookup to support service operations and minimize downtime</li><li>
Assist in administrative tasks and reporting as needed</li><li>
Perform other duties as assigned</li></ul>
Qualifications
<h4 class="jobSectionHeader">
Required:</h4><ul><li>
Experience in a service advisor, dispatch, scheduling, or service office role</li><li>
Demonstrated ability to write service estimates including parts, labor, and shop supplies</li><li>
Strong communication skills &mdash; clear, confident, and friendly on the phone</li><li>
Ability to multitask and reprioritize quickly in a highvolume environment</li><li>
Comfortable working with technology &mdash; ERP systems, Google Maps, Microsoft Office, or similar tools</li><li>
Strong organizational skills with the ability to manage multiple priorities</li><li>
Teamfirst mindset with a genuine desire to help customers and coworkers</li></ul><h4 class="jobSectionHeader">
Nice-to-Haves:</h4><ul><li>
Prior handson experience as a service technician or in a skilled trade</li><li>
Background in automotive, heavy equipment, HVAC, or petroleum equipment service advising</li><li>
Familiarity with petroleum equipment or fueling systems</li><li>
Experience with field service management software</li></ul><h4 class="jobSectionHeader">
Work Environment</h4>
This position operates primarily in an office environment with regular communication with field technicians and customers.
<h4 class="jobSectionHeader">
Compensation &amp; Benefits</h4>
EnergiTech Services offers a competitive compensation package including health, dental, and vision insurance, 401(k) with company match, paid time off, tuition reimbursement, and performance-based incentives.
<h4 class="jobSectionHeader">
About EnergiTech Services</h4>
Providing equipment and service solutions for today&rsquo;s energy needs and the evolving energy technologies of tomorrow. EnergiTech&rsquo;s highly trained and factory-certified technicians are committed to providing exceptional service to our customers. With an unwavering commitment to customer satisfaction, our technicians are equipped with the latest knowledge and skills to address any issues at your site efficiently and effectively. Our commitment to service excellence extends beyond just completing the job; we aim to build long-lasting relationships with our customers built on trust, integrity, and reliability. Our locations in Kimberly, Wausau, West Allis, Wisconsin, and Fort Worth, Texas allow us to serve the entire state of Wisconsin, Michigan's Upper Peninsula, Northern Illinois, and the greater Dallas area.</div>

Service Advisor & Dispatch Specialist

Applied Materials

<div>Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips &ndash; the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world &ndash; like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$68,000.00 - $93,500.00
Location:
Austin,TX
You&rsquo;ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible&mdash;while learning every day in a supportive leading global company. Visit our Careers website to learn more.
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Key Responsibilities
<ul><li>Under direct supervision, forecasts and communicates engineering, materials, and manufacturing requirements to suppliers. Provides input to outsourcing decisions by performing make versus buy analysis. Coordinates demand signals through MRP to minimize inventory exposure.</li>
<li>Participates in Materials Core Team and coordinates product development process deliverables with team members (buyers, planners, production control).</li>
<li>Supports the creation, releases, and updates to new project materials strategy.</li>
<li>Participates in commercialization (transition) materials plan. Participates in the material change control change process. Assists in supplier price and delivery negotiations; under direct supervision may negotiate contracts as necessary. Utilizes the preferred supplier selection and assessment process when selecting suppliers. Completes supplier risk assessment on critical and unique parts. Monitors supplier performance (delivery, quality, cost).</li>
<li>Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering.</li>
<li>Meets cost objectives and resolves quality issues. Generates and publishes Key Process Indicators (KPI). Tracks total landed costs targets.</li>
<li>Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering. Utilizes value analysis on build-to-print components in support of Should Cost analysis.</li>
<li>Under direct supervision, mediate and partner in the resolution of supplier quality issues for assigned product groups.</li>
</ul>Functional Knowledge
<ul><li>Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities</li>
</ul>Business Expertise
<ul><li>Understands key business drivers; uses this understanding to accomplish own work</li>
</ul>Leadership
<ul><li>No supervisory responsibilities but provides informal guidance to new team members</li>
</ul>Problem Solving
<ul><li>Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents</li>
</ul>Impact
<ul><li>Impacts quality of own work and the work of others on the team; works within guidelines and policies</li>
</ul>Interpersonal Skills
<ul><li>Explains complex information to others in straightforward situations</li>
</ul>Additional Information
Time Type:
Full time
Employee Type:
New College Grad
Travel:
Yes, 10% of the Time
Relocation Eligible:
No
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.</div>

Materials Project Management, New College Grad- Bachelor/Master's (Austin, TX)

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