parts sales advisor

Gargash Motors & General Trading

<div>
 <p>
  <strong>
   JOB OVERVIEW
  </strong>
 </p>
 <p>
  The Parts Advisor is responsible for ordering and selling a variety of vehicle parts and accessories. This job is responsible to coordinate parts for vehicle service and repair and works closely with the service team to provide excellent customer service to the patrons.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   KEY DUTIES AND RESPONSIBILITIES
  </strong>
 </p>
 <ul>
  <li>
   Answer phone calls and respond to questions and requests about parts.
  </li>
  <li>
   Greet customers in-person and determine what parts they need.
  </li>
  <li>
   Coordinate with the service team to ensure parts are available or ordered promptly when needed.
  </li>
  <li>
   Track inventory and input items into the company log to ensure accurate inventory counts
  </li>
  <li>
   Process payments and returns when necessary.
  </li>
  <li>
   Uphold company values throughout business practices and utilize sound judgment in decision making.
  </li>
  <li>
   Any other additional duties as may be required by management based on needs of the business.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   POSITION REQUIREMENTS EDUCATIONAL QUALIFICATION
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree or diploma in Mechanical Engineering
  </li>
  <li>
   Additional certifications in the same field are advantageous
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   TECHNICAL COMPETENCIES
  </strong>
 </p>
 <ul>
  <li>
   Ability to use computers and computer capabilities for inventory, record keeping, parts information.
  </li>
  <li>
   Knowledge around new models and inventory reports.
  </li>
  <li>
   Ability to calculate figures and amounts such as discounts, interest, commissions, proportions etc. Ability to collect data, establish facts and draw valid conclusions.
  </li>
  <li>
   Experience working in automotive parts or service preferred.
  </li>
  <li>
   Basic understanding of automotive components and systems.
  </li>
  <li>
   Ability to pass a background check.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   SKILLS / PERSONAL ATTRIBUTES
  </strong>
 </p>
 <ul>
  <li>
   Excellent communication skills.
  </li>
  <li>
   Sound knowledge of vehicle layout, parts catalogues and computer stock lists.
  </li>
  <li>
   Stock control.
  </li>
  <li>
   Problem solver.
  </li>
  <li>
   Self-starter.
  </li>
  <li>
   Ability to create great customer experiences.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WORK EXPERIENCE
  </strong>
 </p>
 <ul>
  <li>
   3 - 5 years of experience in similar field.
  </li>
 </ul>
</div>


Parts Advisor

Sytner

<p><strong>About the role</strong></p> <p>Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Worcester.</p> <p>As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing.</p> <p>You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories.</p> <p>Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.</p> <p><strong>About you</strong></p> <p>Ideally, you will have experience in a similar role within the motor industry and be IT literate.</p> <p>High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone.</p> <p>We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.</p> <p><strong>Why Sytner?</strong></p> <p>Sytner Group are delighted to provide an industry-leading benefits package.</p> <p>We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.</p> <ul> <li>Enhanced Holiday Entitlement 33 days inc. bank holidays</li> <li>Industry-leading Maternity, Paternity and Adoption Pay</li> <li>Career Development</li> <li>Recognition of Long Service every 5 years</li> <li>Discounted Car Schemes</li> <li>High Street Discounts</li> <li>Discounted Gym memberships</li> <li>Cycle to work scheme</li> <li>One day a year paid voluntary / community work</li> </ul> <p>At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.</p> <p>We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.</p> <p>As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.</p> <p>For more information around reasonable adjustments and the recruitment process please click here.</p> <p>Unsure? Read on </p> <p>We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.</p> <p>We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.</p>

Sun Auto Tire & Service

<div>Overview:
<div><b>
Sun Auto Tire &amp; Service</b> operates multiple locations across Texas and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air conditioning.</div><div></div><div><br>
The <b>Service Advisor</b> is responsible for selling and promoting all products and services offered by Sun Auto by following the company&rsquo;s store standards and expectations.</div><div></div><div><b><br>
Benefits:</b></div><ul><li>
Competitive Bi-Weekly Pay</li><li>
Tuition Reimbursement, up to $3,00 annually</li><li>
Paid Vacation and Sick Time</li><li>
6 Paid Holidays</li><li>
Medical, Dental and Vision Insurance</li><li>
Life Insurance (Company paid)</li><li>
401(k) Retirement Savings Plan with Company Match</li><li>
Discounted Services on Personal and Immediate Family Vehicles</li><li>
Opportunity for Advancement!!!</li></ul><div><b><br>
Principal Duties and Responsibilities:</b></div><br>
<div></div><ul><li>
Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company&rsquo;s standardized customer service techniques.</li><li>
Listen to and thoroughly document customer&rsquo;s concerns; inspect vehicle and refer to service history to accurately identify and verify customer&rsquo;s service needs.</li><li>
Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.</li><li>
Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.</li><li>
Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.</li><li>
Follow proper procedures when cashing out a customer&rsquo;s ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.</li><li>
Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.</li><li>
Track all new returns, core returns and warranty parts for individual customers</li><li>
Other duties as assigned</li></ul><div><b>
Qualifications:</b></div><br>
<div></div><ul><li>
High School Diploma or equivalent</li><li>
Prior experience as a Service Advisor is highly preferred, but not required</li><li>
Professional appearance and proven ability to work in a process driven environment</li><li>
Possess valid driver&rsquo;s license</li><li>
Must be at least 18 years old</li><li>
Possess State Inspector License or ability to obtain a State Inspector license within 30 days of hire date</li><li>
ASE Certified Service Consultant Certification or ability to obtain within 90 days of hire date</li><li>
Ability to work a minimum of five days, including weekends</li></ul><div></div><div><i><br>
Sun Auto Tire &amp; Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</i></div></div>

Service Advisor/Sales

Eyewa

<div><div><h4 class="jobSectionHeader"><b>Job overview</b></h4><p>
We are looking for an active and efficient Sales Advisor to join our retail team.
</p><p>As a Sales Advisor, your duties and responsibilities will be to facilitate the sales by guiding customers towards their desired product and satisfy the customer by demonstrating the functions and other details.
</p><p>You are responsible to create an attractive environment for the customers to maximize the sales. You should have a good knowledge of the company&rsquo;s products and their functions.</p><p>
If your skills match our criteria and have customer service experience, then apply for this job now. We will love to meet you</p></div>
<div><h4 class="jobSectionHeader"><b>
Responsibilities</b></h4><ul><li>
Recommend the products and services to the customers according to their taste and style.</li><li>
Ensure customer satisfaction.</li><li>
Maintain the quality of services provided to the customers.</li><li>
Run and operate cash registers for the business.</li><li>
Replenish the stock when required.</li><li>
Manage the merchandise promptly according to the demand.</li><li>
Provide details on return policies and handling procedures.</li><li>
Determine what is to be displayed on shelves and for what duration of time.</li><li>
Meet sales targets efficiently.</li><li>
Maintain friendly and good relations with the clients.</li><li>
Determine prospective sales opportunities.</li></ul></div>
<div><h4 class="jobSectionHeader"><b>Requirements</b></h4><ul><li>
Bachelor&rsquo;s degree in Sales and Management or relevant field. A high school diploma will also be considered.</li><li>
Proven working experience as a Sales Advisor in a reputed organization or a similar role in the Retail Department.</li><li>
Proficient in Customer Relationship Management Software (Zoho or Freshsales) and MS Office.</li><li>
Excellent interpersonal skills.</li><li>
Good persuasive and analytical skills.</li><li>
Great interpersonal skills.</li><li>
Exceptional oral and written communication skills.</li><li>
Strong organizational skills.</li><li>
Ability to work in a team or individually as and when required.</li><li>
Ability to manage and handle multiple tasks.</li><li>
Outstanding problem-solving skills.</li><li>
Exceptional attention to detail.</li><li>
Hard-working individual.</li><li>
Good time management abilities.</li><li>
Strong decision-making skills.</li></ul></div></div>

Sales Advisor

Tesla

<div><b>What to Expect</b><div><p>
At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world&rsquo;s transition to sustainable energy.</p><p>
As a Parts Advisor, you will provide critical parts support to the service center; liaise with other departments, as well as focusing on the continuous development of your skills. We&rsquo;ve created one of the most innovative vehicles ever made and you will help ensure an equally innovative service to customers.</p><p>
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for the brand and the ability to thrive in a team environment.</p></div><b><br>
What You'll Do</b><div><ul><li>
Source parts from Distribution Centers and other Service Center locations and allocate them to vehicle service appointments</li><li>
Monitor inventory within the parts system, communicate parts updates and availability with relevant team members</li><li>
Review upcoming appointments and ensure they are properly prepared and documented in our system. Prepare internal orders for shipment to other service center locations</li><li>
Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries</li><li>
Systematically receive, inspect, and put away stock and special-order parts</li><li>
Escalate parts issues from internal or external suppliers in collaboration with Regional Parts Manager, acting as a point of contact to vendors and giving constructive feedback that will contribute to future improvements</li><li>
Pick up and transport parts using van or forklift, engaging third parties when necessary</li></ul></div><br>
<b>
What You'll Bring</b><div><ul><li>
Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers</li><li>
Ability to thrive in a team-based environment and achieve common goals</li><li>
Effectively handle multiple priorities, organize workload, and meet deadlines</li><li>
Able to communicate, read, and write effectively in the English language on all levels. Proficient in MS Office</li><li>
Valid driver's license required and ability to obtain appropriate state licensing, where applicable</li><li>
Ability to perform repetitious duties including: regularly lift up to 25 lbs., sit, bend and stand for long periods of time</li><li>
Specific vision abilities required include: ability to identify parts, operate systems, and identify potential safety hazards in the parts department</li></ul></div><br>
<b>
Compensation and Benefits</b><div>
Benefits</div><div><p>
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:</p>
<ul><li>Aetna PPO and HSA plans &gt; 2 medical plan options with $0 payroll deduction</li>
<li>Family-building, fertility, adoption and surrogacy benefits</li>
<li>Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution</li>
<li>Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA</li>
<li>Healthcare and Dependent Care Flexible Spending Accounts (FSA)</li>
<li>401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits</li>
<li>Company paid Basic Life, AD&amp;D, short-term and long-term disability insurance</li>
<li>Employee Assistance Program</li>
<li>Sick and Vacation time (Flex time for salary positions), and Paid Holidays</li>
<li>Back-up childcare and parenting support resources</li>
<li>Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft &amp; legal services, and pet insurance</li>
<li>Weight Loss and Tobacco Cessation Programs</li>
<li>Tesla Babies program</li>
<li>Commuter benefits</li>
<li>Employee discounts and perks program</li><br>
</ul></div><br>
<br>
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.<br>
<br>
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

Al Jazirah Vehicles Agencies Co. Ltd.

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   To Promote sales of parts by promptly and accurately handling customer inquiries and parts orders, both in person and via telephone, in a manner which ensures customer satisfaction and sales orientation within the AJVA&rsquo;s set policies and procedures.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Follow the day-to-day operations related to own job to ensure continuity of work
  </li>
  <li>
   Contribute to the identification of opportunities for continuous improvement of processes and practices taking into account &lsquo;international / regional best practice&rsquo;, improvement of business processes, cost reduction and productivity improvement
  </li>
  <li>
   Assist in the preparation of timely and accurate reports of the parts sales to meet company and department requirements, policies and standards
  </li>
  <li>
   Receive cash payments from customers and ensure that the correct amount has been received, prepare all documentation required in accordance with AJVA policies &amp; procedures &amp; in a very customer friendly manner.
  </li>
  <li>
   Receive, meet, greet and listen to customers&rsquo; requirements, concerns &amp; ask questions to identify their needs
  </li>
  <li>
   Conducts all transactions with workshop staff and customers pleasantly and courteously with an emphasis on customer service.
  </li>
  <li>
   Assist customers in locating parts by checking with other branches, and local market, or ordering from overseas.
  </li>
  <li>
   Maintain a high degree of proficiency with regard to the parts business and functions performed in order to ensure customer confidence and satisfaction with parts service.
  </li>
  <li>
   Understand and sell the right parts to customers to ensure their satisfaction, increased sales and less complaints
  </li>
  <li>
   Upsell and promote other additional accessories essential to the vehicles even before customers ask for them to ensure customer satisfaction and increased sales revenues.
  </li>
  <li>
   Seeks ways to increase parts and workshop sales by identifying customer needs and incremental items to sell.
  </li>
  <li>
   Monitor sales discounts according to department limit and company policy.
  </li>
  <li>
   Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
  </li>
  <li>
   Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
  </li>
  <li>
   Ensure that all PPE (Personal Protective Equipment) is used by technicians all the time and report damaged and losses to his management accordingly.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   0-2 years relevant experience in a related industry
  </li>
  <li>
   High school with preferably a Technical Diploma
  </li>
 </ul>
</div>


Warren CAT

<p></p><div><p><b>TEAM UP WITH US!</b></p>
<p>
The Parts Advisor I is responsible for successfully providing excellent customer service and maintains an organized parts operation through customer service, order processing, order follow-up and communication.</p>
<p><b>
DO YOU HAVE WHAT IT TAKES?</b></p><br>
<p></p>
<p><b>
WHAT YOU'LL DO</b></p>
<ul>
<li>Provide exceptional customer service.</li>
<li>Maintain a clean, organized, professional and safe (COPS) work environment.
</li><li>Basic to advanced knowledge and skills of warehouse operations.</li>
<li>Interact with customer to determine customer parts needs, process orders, and communicate order status.</li>
<li>Basic to intermediate skills in DBS, WMS, Caterpillar and WCAT systems.</li>
<li>Issue, maintain and process purchase orders and invoices.
</li><li>Basic to intermediate understanding of parts accounts and coding.</li>
<li>Basic to intermediate understanding of parts financials.</li>
<li>Other duties may be assigned.</li></ul><br>
<p></p>
<p><b>
WHAT YOU'LL NEED</b></p>
<ul>
<li>Must be able to pass WorkSteps test for this position.
</li><li>Ability to work overtime as a job requirement dependent on department needs.
</li><li>Availability for weekend, holiday or evening work as required.
</li><li>High school diploma or general education degree (GED); or one to three months related experience and/or training.</li>
<li>Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
</li><li>Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
</li><li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
</li><li>Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
</li><li>Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
</li><li>Ability to deal with problems involving a few concrete variables in standardized situations.
</li><li>Knowledge of Database software; Internet software; Inventory software and Order processing systems.
</li><li>Valid driver&rsquo;s license and ability to meet and maintain company driving requirements if required to drive a company vehicle.</li>
<li>Ability to obtain and maintain forklift certification.</li></ul><br>
<p></p>
<p><b>
WHY WORK WITH US?</b></p>
<ul>
<li>We like to take care of business and have fun doing it!</li>
<li>We offer health, dental, vision, life, and more as a comprehensive benefits package.</li>
<li>Don&rsquo;t you want to work with awesome people?</li></ul><br>
<p></p>
<p><b>
IMPORTANT INFORMATION</b></p>
<p>
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit; climb or balance and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.</p>
<p>
The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and explosives.</p>
<p>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 </p><p>The noise level in the work environment is usually moderate.</p>
<p>
Required travel up to 10%.</p>
<p>
This position is considered a safety sensitive position.
</p><p>The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.</p>
<p>
EEO/AA</p><p></p><p><br>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Parts Advisor I

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