parts specialist

Luxury Franchise Dealership in Fayetteville NC

Job Overview We are seeking a dynamic and detail-oriented Parts Specialist to join our team and drive excellence in parts management and customer service. In this role, you will be responsible for sourcing, managing, and maintaining inventory of automotive parts and accessories, ensuring seamless operations across our supply chain. Your expertise will support automotive diagnostics, repair processes, and dealership needs, contributing to a smooth workflow and exceptional customer satisfaction. If you thrive in a fast-paced environment with a focus on precision and collaboration, this is the perfect opportunity to showcase your skills and grow professionally.Duties<ul><li>Manage inventory levels through accurate data entry and inventory control systems, including ERP and order management systems</li><li>Source and procure OEM (Original Equipment Manufacturer) parts, ensuring quality and cost-effectiveness through negotiation with suppliers</li><li>Coordinate shipping &amp; receiving activities, ensuring timely delivery of parts while maintaining warehouse organization and safety standards</li><li>Utilize automotive diagnostics knowledge to identify parts requirements for repairs and maintenance projects</li><li>Maintain supplier relationships by managing procurement processes, tracking orders, and resolving supply chain issues promptly</li><li>Support demand planning efforts by analyzing inventory trends and forecasting future needs based on dealership service schedules</li><li>Conduct regular warehouse management tasks such as stock rotation, cycle counts, and equipment repair oversight using CMMS (Computerized Maintenance Management System) tools</li><li>Assist with automotive service operations by providing mechanical knowledge to support repairs, auto body work, or HVAC-related parts requests</li><li>Ensure compliance with safety regulations during shipping &amp; receiving activities while operating forklifts or other warehouse equipment safely</li><li>Collaborate with logistics teams to optimize sourcing strategies, pricing negotiations, and inventory distribution across multiple locations</li></ul>Experience<ul><li>Proven experience in supply chain management within the automotive or manufacturing industry</li><li>Strong background in supplier management, procurement management, and negotiation skills</li><li>Familiarity with automotive diagnostics, auto body repair, HVAC systems, and OEM parts sourcing</li><li>Hands-on warehouse experience including shipping &amp; receiving, inventory management, and equipment repair</li><li>Proficiency with ERP systems such as AS400 or similar order management platforms; experience with CMMS is a plus</li><li>Knowledge of automotive service processes and dealership operations highly desirable</li><li>Ability to operate forklifts safely; certification preferred</li><li>Excellent data entry skills with attention to detail for accurate inventory control and demand planning</li><li>Strong customer service orientation combined with mechanical knowledge to assist internal teams or external clients effectively</li></ul>Join us as a Parts Specialist to be at the heart of our operational success! Your expertise will ensure our parts supply chain runs smoothly while supporting our commitment to delivering top-tier automotive services. We value energetic professionals eager to make an impact&mdash;your skills will help us drive forward!Benefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Opportunities for advancement</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Parts Specialist

Reliable Heating & Air

<div><div><div>Summary 
 
This role seeks a detailed-orientated individual with a passion for customer service and industry specific knowledge. In this role, the Parts Specialist would provide HVAC parts related service and support to customers and team members both in person and over the phone. The Specialist is also responsible for parts identification, order management, inventory selection and pricing, and receiving and stocking inventory. 
Essential Functions 
<ul><li>
Maintain records of all sales and customer transactions and ensure compliance to company guidelines.</li><li>
Manage and process all purchase orders using order management system to obtain required parts from vendors.</li><li>
Administer and maintain records of all special orders, track all warranty parts returned and update order inventory management systems. Manage and process all invoices to include complete reconciliation of all merchandise received against invoice.</li><li>
Utilize mechanical knowledge to accurately identify and recommend appropriate parts for customers.</li><li>
Maintain inventory levels and ensure accurate stock counts.</li><li>
Coordinate with technicians and other departments to ensure timely delivery of parts.</li><li>
Maintain a safe and clean work environment by promoting and adhering to all safety rules and regulations.</li><li>
Field customer questions and handle any issues that arise.</li><li>
Stay current and knowledgeable on all parts and products.</li><li>
Other duties as assigned.</li></ul> 
 
Qualifications 
<ul><li>
High school diploma or GED required.</li><li>
HVAC Parts knowledge preferred but not required</li><li>
Ability to management inventory of current stock, identify the purpose of each part, and coordinate large scale parts returns</li><li>
Strong organization skills and attention to detail</li><li>
Ability to multi-task in a fast-paced environment</li><li>
Proven ability to process high volumes of work with great accuracy</li><li>
Excellent written and oral communication skills</li><li>
Excellent customer service skills</li><li>
Must be able to do frequent lifting of 10-65 lbs</li><li>
Must be able to occasionally grasp, kneel and pull</li><li>
Must be able to frequently sit and stand</li></ul></div></div> 
&ldquo;Please note that any offer of employment is conditional upon successful completion of a background check, drug screen, and motor vehicle record review (as applicable).
 Reliable is proud to be an equal opportunity employer, celebrating diversity and creating an inclusive environment for all employees. We do not discriminate in our employment practices based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, pregnancy or related condition, marital status, military or veteran status or any other basis protected by federal, state, or local law.&rdquo;</div>

O'Reilly Auto Parts

<div>The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES<h2 class="jobSectionHeader">
Required:
</h2>Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time<h2 class="jobSectionHeader">
Desired:
</h2>Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O&rsquo;Reilly Auto Parts has a proven track record of growth and stability. O&rsquo;Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:<ul><li>
Competitive Wages &amp; Paid Time Off</li><li>
Stock Purchase Plan &amp; 401k with Employer Contributions Starting Day One</li><li>
Medical, Dental, &amp; Vision Insurance with Optional Flexible Spending Account (FSA)</li><li>
Team Member Health/Wellbeing Programs</li><li>
Tuition Educational Assistance Programs</li><li>
Opportunities for Career Growth</li></ul>
O&rsquo;Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.</div>

<div>
 
 
 About the Company
 
 
 
 
 
 
 
 
 
 AOKESI Egypt is the local entity established to support the development of our air conditioning business in the Egyptian market. The company is affiliated with AUX Group, a Hong Kong-listed air conditioning manufacturer with global operations. Backed by the group&rsquo;s strong manufacturing capabilities and international experience, AOKESI Egypt is building a professional local team to support long-term market development.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 
 
 
 To support aftersales operations and ensure spare parts availability in [Egypt], we are looking for a Spare Parts Specialist to manage local spare parts operations.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Manage spare parts inventory planning and stock control
 </li>
 <li>
 Coordinate parts ordering, forecasting, and replenishment
 </li>
 <li>
 Monitor parts turnover and optimize stock levels
 </li>
 <li>
 Support aftersales team with parts availability and delivery tracking
 </li>
 <li>
 Analyze spare parts data and propose improvement measures
 </li>
 <li>
 Ensure accurate system operation and reporting
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain, Logistics, or related field
 </li>
 <li>
 3+ years of spare parts or inventory management experience
 </li>
 <li>
 
 Experience in HVAC or appliance industry required
 
 </li>
 <li>
 Familiar with ERP or inventory systems
 </li>
 <li>
 Fluent in English and local language
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Required Skills
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Strong communication and coordination skills
 </li>
 <li>
 Familiar with CRM or service management systems
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Preferred Skills
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Experience coordinating technicians or service providers is a plus
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Pay range and compensation package
 
 
 
 
 
 
 
 
 
 Not specified.
 
 
 
 
 
 
 
 
 
 Equal Opportunity Statement
 
 
 
 
 
 
 
 
 
 We are committed to diversity and inclusivity in our hiring practices.
 
 
 
</div>

<div>Compensation Pay Range:
$11.00 - $17.00
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES<h2 class="jobSectionHeader">
Required:
</h2>Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time<h2 class="jobSectionHeader">
Desired:
</h2>Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O&rsquo;Reilly Auto Parts has a proven track record of growth and stability. O&rsquo;Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:<ul><li>
Competitive Wages &amp; Paid Time Off</li><li>
Stock Purchase Plan &amp; 401k with Employer Contributions Starting Day One</li><li>
Medical, Dental, &amp; Vision Insurance with Optional Flexible Spending Account (FSA)</li><li>
Team Member Health/Wellbeing Programs</li><li>
Tuition Educational Assistance Programs</li><li>
Opportunities for Career Growth</li></ul>
O&rsquo;Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.</div>

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