patient access coordinator

CCRM Fertility

<div><p>Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility&rsquo;s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal &amp; work life alignment. For more information, visit www.ccrmivf.com</p><p><b>
Location Address:</b></p><p><b>
Department:</b></p><p><b>
Work Schedule: </b>Weekday &ndash; Weekday (H:MMam &ndash; H:MMpm)</p><div><b>
What We Offer Our Team Members:</b></div><div>
Generous Paid time-off (PTO) and paid holidays</div><ul><li>
Medical, Dental, and Vision Insurance</li><li>
Health benefits eligible the first day of the month following your start date.</li><li>
401(k) Plan with Company Match (first of the month following 2 months of service)</li><li>
Basic &amp; Supplement Life Insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Short-Term Disability</li><li>
Flexible spending including Dependent Care and Commuter benefits.</li><li>
Health Savings Account</li><li>
CCRM Paid Family Medical Leave (eligible after 1 year)</li><li>
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)</li><li>
Professional Development, Job Training, and Cross Training Opportunities</li><li>
Bonus Potential</li><li>
Potential for Over-time Pay (Time and a half)</li><li>
Holiday Differential Pay (Time and a half)</li><li>
Weekend Shift Differential Pay ($4.00 per hour)</li></ul><p><b>
How You Will Make an Impact:</b> The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency.</p><p><b>
What You Will Do:</b><b> </b>The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator.</p><ul><li>
Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere.</li><li>
Scan insurance cards, picture identification, and prior medical records.</li><li>
Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered.</li><li>
Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes.</li><li>
Monitor the correspondence dashboard in Athena (Return mail).</li><li>
Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status.</li><li>
Protect confidential information and patient medical records.</li><li>
Answer phone calls, take messages, and forward based on urgency.</li><li>
Contact patients missing &ldquo;New Patient&rdquo; paperwork, two days prior to their appointment.</li><li>
Mail patient information and education materials.</li><li>
Monitor faxes and distribute to appropriate staff/departments.</li><li>
Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening.</li><li>
Ensure the building is locked and secured at close of business.</li><li>
Other duties as assigned.</li></ul><p><b>
What You Bring:</b></p><ul><li>
High School Diploma or GED required.</li><li>
1+ year administrative experience required.</li><li>
Previous experience in reproductive medicine or Women&rsquo;s health is preferred.</li><li>
Prior experience with Athena preferred.</li><li>
Ability to work weekends, evenings, and holidays, on a rotating basis.</li></ul><p><b>
Working Conditions:</b><b> </b>The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).</p><p><b>
CCRM&rsquo;s Compensation:</b> The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.</p><p><b>
Pre-Employment Requirements:</b><b> </b>All offers of employment are conditional upon the successful completion of CCRM Fertility&rsquo;s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the <b>E-Verify</b> Program in order to verify the identity and work authorization of all newly hired employees.</p><p><b>
Equal Employment/Anti-Discrimination</b><b>: </b>We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</p></div>

Patient Access Coordinator

HARBIN CLINIC

<div><div><div><div><div><div><div>Back to Search Results
</div></div></div></div><div></div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Patient Access Operations Coordinator</b></h1>
<p>Rome, GA, United States<br>
Job ID: R201318
<br>
Shift: Various
<br>
Job Type: Regular
</p></div><div><div><div><div>Share: mail</div></div></div></div><div></div><div><br>
</div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Department:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
13511 Enterprise Revenue Cycle - Floyd Medical Center GA Arrival Emergency Department<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Status:</b>
</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Full time<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Benefits Eligible:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Yes<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Hou</b><b>rs Per Week:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Schedule Details/Additional Information:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p>
Will primarily be weekends Thurs-Sun 10 hour shifts</p><p></p><p><b>
Pay Range</b></p>
$21.85 - $32.80<p></p><p>
Essential Functions</p><br>
<ul>
<li>Prepares reports of denials, credit balances, payer opportunities.
</li><li>Analyzes rejection reports and errors made by system and teammates. Requests system changes, reports error rates by teammate and collaborates with training to ensure improvement is achieved and sustained.
</li><li>Prepares Medicare/Medicaid quarterly credit balance reports. Approve refunds as defined in departmental threshold guidelines.
</li><li>Assists Supervisor/ Manager with quality checks for all payers and departments.
</li><li>Performs quality assurance tasks as needed to validate workflow builds, claim edit actions, automatic actions in Epic, process improvements, etc.
</li><li>Analyzes denial reasons provided by payers. Collaborates with management to identify, trend and address root causes of denials.
</li><li>Researches and analyzes payer trends and works on special projects involving aged, high dollar or complex account issues.
</li><li>Trains new teammates as needed.
</li></ul><p></p><b>Physical Requirements</b><br>
Requires sitting for long periods of time. Requires bending and may need to lift-up to 10 pounds occasionally.<br>
<p><br>
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<b>Education, Experience and Certifications</b></p><br>
High school diploma or GED required. Two-years' experience in related financial services or healthcare business office required. College (bachelor's or associate) degree preferred. Requires the ability to communicate effectively in verbal and written formats. Proficiency in Word, Excel and Outlook preferred. Prior healthcare computer system and specifically Epic billing experience preferred.<p></p><p><b>
Our </b><b>Commitment to You:</b></p><p></p><p>
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more &ndash; so you can live fully at and away from work, including:</p><p></p><p><b>
Compensation</b></p><ul><li>
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training</li><li>
Premium pay such as shift, on call, and more based on a teammate's job</li><li>
Incentive pay for select positions</li><li>
Opportunity for annual increases based on performance</li></ul><p></p><p><b>
Benefits and more</b></p><ul><li>
Paid Time Off programs</li><li>
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability</li><li>
Flexible Spending Accounts for eligible health care and dependent care expenses</li><li>
Family benefits such as adoption assistance and paid parental leave</li><li>
Defined contribution retirement plans with employer match and other financial wellness programs</li><li>
Educational Assistance Program</li></ul><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
About Advocate Health</b></p><p></p><p>
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation&rsquo;s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p>
</p>Patient Accounts Specialist (PAS) works under the immediate supervision of supervisors/managers in Patient Financial Services (PFS). PAS positions perform complex tasks requiring critical thinking skills and experience-based (specialist) knowledge in PFS. Reviews difficult work queues, large dollar accounts, aged accounts and any special projects assigned by leadership. Creates reports/spreadsheets for identification of problem areas and utilizes critical thinking skills to determine appropriate actions to resolve problem. Must demonstrate thorough knowledge and understanding of patient billing, billing transmission, government regulatory/ compliance requirements, and electronic billing systems.</div></div></div></div></div></div></div><div></div>

Patient Access Operations Coordinator

Care Options For Kids

<div><b>Care Options for Kids</b> connects <b>leading pediatric specialists</b> with families to provide<b> </b>best-in-class pediatric nursing, therapy, and school-based services. We seamlessly integrate into children&rsquo;s lives by bringing individualized care to children where they live, work, and play.<br>
<br>
Our <b>pediatric specialists</b> are committed to providing<b> high-quality pediatric</b> services that help children and families live their best lives. We empower our community of clinicians to meet children where they are by <b>providing the support and resources </b>necessary to decrease administrative burdens. This focus allows our clinicians to obtain optimal work-life balance.<br>
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The primary responsibility of the <b>Patient Access Intake Coordinator</b> is to provide exceptional customer service while performing all assigned duties, essential and non-essential. Key job functions include but are not limited to: Entering all referral types into EHR (and other systems as required), assigning referrals to Scheduling queues, completing Medicaid/MCO insurance verification, and entering into EHR for referrals entered. A successful Patient Access Intake Coordinator provides exceptional external and internal customer service. In addition to high individual performance, a Patient Access Intake Coordinator is expected to support peers and lead best practices, process improvement, and continuous enhancements of all Patient Access functions. Ongoing collaboration among team members and with the Manager/Director of Patient Access is required to ensure optimal operating effectiveness.<br>
<b>Reports To:</b>
<ul><li>Manager of Patient Access</li>
</ul><b>Essential Job Functions Include, but are not Limited to:
</b><ul><li>Answer incoming phone calls to Intake line.
</li><li>Enter referrals into EHR (and other systems as required).
</li><li>Contact families with non-contracted insurance to discuss potential financial liability.
</li><li>Assign referrals to Scheduling queues.
</li><li>Complete Medicaid/MCO insurance verification for referrals entered.
</li><li>Meet documentation and communication standards.
</li><li>Enter and maintain accurate information and communication notes in electronic medical record (EHR) and maintain confidentiality with protected health information (PHI).
</li><li>Provide excellent customer service, communicating in a positive and effective manner with families, referral partners, physicians, and clinicians, via phone and email.
</li><li>Support process improvement for all Patient Access functions.
</li><li>Adhere to online presence and communication expectations when working remotely.
</li><li>Other duties as assigned.
</li></ul><br>
<b>Education/Licenses/Certifications:
</b><ul><li>High school diploma or equivalent required.</li>
<li>Bachelors degree or technical school preferred.</li>
<li>Two years of healthcare experience preferred.</li>
</ul><b>Experience/Requirements:</b>
<ul><li>The ability to think critically and make educated and thoughtful decisions with minimal supervision.</li>
<li>Ability to transform big-picture concepts into concrete operational actions to improve the patient experience, quality of care, and the referral/staffing process.</li>
<li>Ability to effectively present information to clients, employees, families, and referral partners.</li>
<li>Ability to identify and work through complex problems.</li>
<li>The ability to communicate well with clients, family members, and coworkers.
</li><li>Ability to establish and maintain effective working relationships with fellow employees, the public, and supervisors.</li>
<li>Ability to successfully function in a fast-paced, service-oriented environment.</li>
<li>Bilingual in Spanish.</li>
</ul><b>What We Offer:</b>
<ul><li>A supportive and collaborative work environment.</li>
<li>Opportunities for professional growth and development.</li>
<li>Comprehensive benefits package, including health, dental, and vision insurance.</li>
<li>A chance to make a meaningful impact in the lives of children and families.</li>
</ul><b>Hourly Wage:</b><br>
<b>$16.00 - $19.00/hour</b><br>
<br>
<b>*Compensation dependent on experience.</b><br>
<br>
<b>Location</b>: Full-time, office based role in Dallas, TX<br>
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<b>If you are the best </b>at what you do, and are ready to work with an innovative, positive and supportive organization, please contact us today.<br>
<br>
<b>Care Options For Kids</b> is an equal opportunity employer. The Equal Employment Opportunity Policy of Care Options For Kids is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Care Options For Kids hires and promotes individuals solely on the basis of their qualifications for the job to be filled. Care Options For Kids believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.<br>
<br>
<ul><li>Restrictions Apply</li></ul></div>

Patient Access Intake Coordinator - Bilingual

Nebraska Medicine

<div><div><div><div><div><div><div><div><p><b>Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.</b></p></div></div></div></div></div></div></div><p></p><p><b>
Shift:</b></p>
First Shift (United States of America)<p></p><p><b>
Medication Access Coordinator - Full-time - First Shift</b></p><p></p><p><b>
Position Highlights:</b></p><p>
Nebraska Medicine is now taking applications for a talented individual to join us as a <b>Medication Access Coordinator</b> in our Outpatient Pharmacy department. This position works at our Central Fill location for Nebraska Medicine, and the office is located near 114th and Dodge in Omaha, NE. While this role allows for remote work, employees must be in either Nebraska or Iowa.</p><p></p><p>
The Medication Access Coordinator is an advanced pharmacy technician role focused on helping patients start and stay on therapy by navigating insurance coverage, prior authorizations, and financial assistance programs. This position plays a critical role in removing access barriers and supporting high‑quality patient care. We are seeking experienced pharmacy technicians who are ready to move beyond traditional dispensing roles and develop expertise in medication access, reimbursement, and payer processes. Nebraska Medicine offers flexible scheduling and hybrid remote work options, along with comprehensive, structured training to ensure success. This role is part of a growing and innovative pharmacy technician career ladder, providing meaningful opportunities for advancement. For those seeking a rewarding, career-elevating position that directly impacts patient care, this is a unique opportunity to grow within an industry-leading health system.</p><p></p><p><b>
Shift</b>:</p><ul><li><p>
Full Time - 1.0 FTE (80 hours in a pay period)</p></li><li><p>
Working 8-hour days, Monday &ndash; Friday with start times between 7:00 AM to 10:00 AM</p></li><li><p>
Hybrid scheduling available after 3 months of in-office training</p></li><li><p>
Must reside in either Nebraska or Iowa</p></li></ul><p></p><p>
For additional information about this position, please contact Breanna Hutchinson, brhutchinson@nebraskamed.com</p><p></p><p><b>
Why Work at Nebraska Medicine?</b></p><ul><li><p><b>
Together. Extraordinary.</b> Join a team that values your skills, delivering exceptional care through collaboration.</p></li><li><p><b>
Leading Health Network</b> Work with the region&rsquo;s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.</p></li><li><p><b>
Dignity and Respect</b> We value diverse backgrounds and experiences, reflecting the communities we serve.</p></li><li><p><b>
Educational Support</b> Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.</p></li></ul><p></p><p><b>
Be part of something extraordinary at Nebraska Medicine!</b></p><p></p><p><b>
Duties:</b> <b>Medication Access Coordinator</b></p><p></p><div>
Determine, support, and assist patients, provider teams, and the pharmacy department to overcome barriers to medication access, with focused expertise in third party prior authorization and billing processes for pharmacy benefits. Assist patients within enrollment into grants, assistance programs, and communicate any financial responsibilities. Provide a Face-to Face/virtual beside oriented service that delivers comprehensive fiscal options to patients. Gather and effectively communicate medical and medication histories including diagnosis, test results, lab values, and previous medications to third party. Verify eligibility, pharmacy benefit provisions and support the appeals process.<br>
<br>
<b>Required Qualifications: Medication Access Coordinator</b><br>
<br>
<ul><li>Minimum of three years healthcare and/or insurance/third party reimbursement experience required.</li><li>High school education or equivalent required.</li></ul></div><ul><li>Demonstrated ability to independently assess clinical situations and make evidence-based medication decisions affecting patient care required.</li><li>Excellent interpersonal skills and the ability to successfully interact with a variety of internal and external customers at all levels required.</li><li>Ability to solve problems independently and must be strongly vested in team management required.</li><li>Ability to multi-task and excel in a dynamic environment required.</li><li>Experience with various computer mainframe, network, web based and payer applications required.</li><li>Must register with the State of NE as a pharmacy technician required.</li><li>Must complete Pharmacy Technician Certification within one year required.</li></ul><br>
<b>
Preferred Qualifications: Medication Access Coordinator</b><br>
<br>
<ul><li>Knowledge of commercial, Medicare B, Medicare D, and Medicaid pharmacy rules and regulations preferred.</li><li>Associate's degree in business, healthcare or related field preferred.</li><li>Bi-lingual preferred.</li><li>Prior Authorization experience in specialty or retail pharmacy preferred.</li><li>340B knowledge and experience preferred.</li><li>Apexus 340B OnDemand Certificate preferred.</li></ul><p></p><div><div><div><div><div><div><div><p>
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans&rsquo; status.</p></div></div></div></div></div></div></div></div>

Medication Access Coordinator

Onco360

<div><div><b>Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.</b></div>
<div></div><div><b>Patient Financial Advocacy Coordinator &ndash; Onco360 Pharmacy</b><br>
<b><i>Louisville, KY </i></b><b>| </b><b><i>Full-Time</i></b><b> | </b><b><i>Mon - Fri 11:30am to 8pm EST</i></b></div>
<div><b><i>Salary</i></b><b> </b><b><i>Starting at $22.00/hr and up</i></b></div>
<div></div><div>Onco360, a leading oncology pharmacy, is seeking a <b>Patient Financial Advocacy Coordinator. C</b>andidate to live within commuting distance of our Louisville pharmacy. <b>Remote work possible after initial on-site training.</b></div>
<div></div><div><b>Company Benefits</b></div>
<ul><li>Medical; Dental; Vision</li>
<li>401k opportunity</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Quarterly Incentive Bonus</li>
<li>Paid Volunteer Day</li>
<li>Referral Incentive Program</li>
<li>Company Paid Life Insurance; and Short/Long-Term Disability</li>
</ul> <p></p><div><b>Why Join Us?</b></div>
<ul><li>A career with purpose: Help patients access life-saving medications.</li>
<li>Supportive culture: We value <b>teamwork, respect, integrity, and passion</b>.</li>
<li>Growth opportunities: We invest in your professional and personal development.</li>
</ul><p></p><div><b>What You&rsquo;ll Do</b></div>
 <div>The <b>Patient Advocacy Coordinator</b> is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient&rsquo;s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.</div>
<div></div><div><b>How You&rsquo;ll Do This</b></div>
<ul><li>Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.</li>
<li>Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.</li>
<li>Support applications for nonprofit and manufacturer assistance programs.</li>
<li>Provide clear explanations of insurance benefits and co-pay structures.</li>
<li>Maintain accurate patient demographic and insurance data in CPR+.</li>
<li>Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.</li>
</ul> <p></p><div><b>What You Bring</b></div>
<div><b>Required:</b></div>
<ul><li>High School Diploma or GED</li>
<li>1+ years of patient assistance or advocacy experience</li>
<li>Registration with Board of Pharmacy (as required by state law)</li>
<li>Strong communication, organizational, and customer service skills</li>
</ul><div><b>Preferred:</b></div>
<ul><li>Associate degree or Certified Pharmacy Technician (PTCB)</li>
<li>3+ years of patient assistance or advocacy experience</li>
<li>Specialty pharmacy experience</li>
</ul><p></p><div><b>Join a mission-driven team making a difference in the lives of cancer patients.</b></div>
<div></div><div><b>#Company Values: Teamwork, Respect, Integrity, Passion</b></div></div>

Patient Assistance Program / Financial Advocacy Coordinator

<p></p><div><div><div><b>Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.</b></div>
</div>
<div></div><div><b>Patient Financial Advocacy Coordinator / Patient Assistance Program &ndash; Onco360 Pharmacy</b><br>
<b><i>Buffalo/Amherst, NY </i></b><b>| </b><b><i>Full-Time</i></b><b> | </b><b><i>Mon - Fri 11:30am to 8pm EST</i></b></div>
<div><b><i>Salary</i></b><b> </b><b><i>Starting at $23.00/hr and up</i></b></div>
<div></div><div>Onco360, a leading oncology pharmacy, is seeking a <b>Patient Financial Advocacy Coordinator. C</b>andidate to live within commuting distance of our Buffalo pharmacy. <b>Remote work possible after initial on-site training.</b></div>
<div></div><div><b>Company Benefits</b></div>
<ul><li>Medical; Dental; Vision</li>
<li>401k opportunity</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Quarterly Incentive Bonus</li>
<li>Paid Volunteer Day</li>
<li>Referral Incentive Program</li>
<li>Company Paid Life Insurance; and Short/Long-Term Disability</li>
</ul> <p></p><div><b>Why Join Us?</b></div>
<ul><li>A career with purpose: Help patients access life-saving medications.</li>
<li>Supportive culture: We value <b>teamwork, respect, integrity, and passion</b>.</li>
<li>Growth opportunities: We invest in your professional and personal development.</li>
</ul><p></p><div><b>What You&rsquo;ll Do</b></div>
 <div>The <b>Patient Financial Advocacy Coordinator</b> is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient&rsquo;s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.</div>
<div></div><div><b>How You&rsquo;ll Do This</b></div>
<ul><li>Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.</li>
<li>Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.</li>
<li>Support applications for nonprofit and manufacturer assistance programs.</li>
<li>Provide clear explanations of insurance benefits and co-pay structures.</li>
<li>Maintain accurate patient demographic and insurance data in CPR+.</li>
<li>Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.</li>
</ul> <p></p><div><b>What You Bring</b></div>
<div><b>Patient Financial Advocacy Coordinator </b><b>Requirements:</b></div>
<ul><li>High School Diploma or GED</li>
<li>1+ years of patient assistance or advocacy experience</li>
<li>Registration with Board of Pharmacy (as required by state law)</li>
<li>Strong communication, organizational, and customer service skills</li>
</ul><div><b>Preferred:</b></div>
<ul><li>Associate degree or Certified Pharmacy Technician (PTCB)</li>
<li>3+ years of patient assistance or advocacy experience</li>
<li>Specialty pharmacy experience</li>
</ul><div><b>Join a mission-driven team making a difference in the lives of cancer patients.</b></div></div>

Trinity Health

<b>Employment Type:</b><br>
Full time
<br><br>
<b>Shift:</b><br>
Day Shift
<br><br>
<b>Description:</b><br>
Provides patient focused customer service. Performs outpatient& / or inpatient registration& insurance verification functions; collects patient financial liability payments& ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications& referrals. Provides general information to hospital users, patients, families& physician offices.The Patient Access Representative -front-end, works directly with patients, family, and various hospital staff to ensure that Patients are taken care of while on their journey with SJH. Patient Access functions consist of but not limited to Desk registration, bedside registration, pre-registration and floating to areas within Patient Access dept to assist as need directed by management. In all locations, the Patient Access will ensure that accounts are financially secure, meaning collecting demographics, insurance information, reviewing financial responsibilities consisting of co-pays, past due balances, and estimates.
<br><br>
<b>Job Responsibilities:</b><br>
<ul>
<li>Admitting/Checking patients in</li>
<li>Ensuring proper documentation with charts/patient (bracelet and labels)</li>
<li>Staying updated on workflows for designated task</li>
<li>Follow patient identification protocols</li>
<li>Appropriately documenting in charts</li>
<li>Closing out cash drawers</li>
<li>Maintaining appropriate cash in petty cash drawer</li>
<li>Scheduling walk-in imaging, TDAP, Bilirubin (newborn test) appointments</li>
<li>Floorwork Registration</li>
<li>Floating to with other Patient Access locations (cross training)</li>
<li>Maintaining Healthstreams courses</li>
<li>Maintaining all insurance sign ons are updated</li>
<li>Stay up to date on emails and Teams post, policy and procedures</li>
<li>Standouts</li>
<li>Point of service Cash collections (estimates, co-pays, past due balances)</li>
<li>Direct Admits/Transfers</li>
<li>Documenting accounts (what did rep do with account, using smart phrases, follow-ups if needed)</li>
<li>Maintain assigned WQs</li>
<li>Knowledge on EPIC (maintaining updated knowledge)</li>
<li>Escalating accounts that are not financially secure to appropriate leadership (ex: inactive coverage, self-pay, authorizations not completed)</li>
<li>Assessing equipment is working properly (ex: Scanner, CC machine, Palm Scanner, and camera) and doing monthly audits on credit card machines.</li>
<li>Maintain 90% on monthly Audit score</li>
<li>Attend mandatory Spring and Autumn Training</li>
</ul>
<b>Additional responsibilities:</b><br>
<ul>
<li>Demonstrates knowledge and competency in the operation and maintenance of equipment within the work area, i.e. printers, copiers, faxes, etc.</li>
<li>Adheres to established network policy and procedures related to job functions.</li>
<li>Performs data entry with a working knowledge of the unit specific computer systems, EPIC, Peoplesoft, Midas, etc.</li>
<li>Demonstrates accuracy when performing the primary job function.</li>
<li>Abides by established Personnel Policies and Procedures.</li>
<li>Has knowledge of HIPAA rules and regulations and abides by the same.</li>
<li>Professional and Staff Development:</li>
<li>Participates and or assists with the orientation of new or existing staff.</li>
<li>Participates in Staff and Employee meetings/Huddles</li>
<li>Participates in voluntary and required in-service and education programs.</li>
<li>Participates in Performance Improvement by identifying areas needing</li>
</ul>
improvement.
<br><br>
<ul>
<li>Obtain HFMA certification within a year of hire date.</li>
</ul>
<b>Displays Commitment to the Hospital Mission:</b><br>
<ul>
<li>Observes customer service standards.</li>
<li>Demonstrates excellent communication skills.</li>
<li>Understands/applies a team concept.</li>
<li>Adheres to hospital confidentiality statement.</li>
<li>Demonstrates a knowledge and understanding of National Patient Safety Goals.</li>
</ul>
<b>Mission Statement:</b><br>
We, St Joseph’s Health, and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
<br><br>
<b>Vision:</b><br>
To be world-renowned for passionate patient care and outstanding clinical outcomes.
<br><br>
<b>Core Values:</b><br>
In the spirit of goodStewardship,we heal by practicingJustice in fostering right relationships to promote common good,Reverence in honoring the dignity of every person,Excellencein expecting the best of ourselves and others;Integrityin being faithful to who we say we are.
<br><br>
<b>EDUCATION and TRAINING:</b><br>
<ul>
<li>Bachelors or AAS degree is a plus. High school graduate a must with at least 2 to 3 years progressive experience in the field.</li>
<li>Advanced degree is a plus/requirement depending on specific service needs and or requirements. Ideally the candidate will have some supervisory experience.</li>
<li>Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.</li>
</ul>
<b>SPECIAL EQUIPTMENT, SKILLS OR OTHER REQUIREMENTS:</b><br>
<ul>
<li>Proficient in the Patient Access Template within EPIC</li>
<li>Complete CPI (Crisis Prevention Intervention) Training</li>
<li>Strong written and oral communication skills. Strong interpersonal skills. Broad based knowledge or related regulatory compliance requirements.</li>
<li>Competent in basic computer skills</li>
<li>Participatory management, team building, motivational, and administrative skills welcomed but not required.</li>
<li>Critical thinking</li>
</ul>
<b>WORK ENVIRONMENT AND HAZARDS:</b><br>
Exposure Class I and II, service specific. Limited exposure to blood, body fluids, excretions or secretions (II). Routine or potential exposure to blood, body fluids excretions or secretions (I).
<br><br>
<b>PHYSICAL DEMANDS:</b><br>
<b>Sedentary work:</b> standing, walking and sitting for prolonged periods of time.
<br><br>
<b>Pay Range:</b> $17.85-25.90
<br>Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
<br><br>
Our Commitment
<br><br>
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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