patient access director

Guidehouse

<div><p>Job Family:</p>
Admitting Representative<p><br>
Travel Required:</p>
None<p><br>
Clearance Required:</p>
None<p>
What You Will Do:</p><p>
The Patient Access Lead, in partnership with the Patient Access Supervisor, Manager and Director are responsible for the proactive oversight, of client relationships and strategic initiatives, to ensure quality measures in front-end patient intake operations are consistently met.
</p><p>This role provides guidance to frontline staff, ensures operational practices are in compliance with State and Federal healthcare regulations (including but not limited to HIPAA, EMTALA and NSA) and serves as one of the communication links between Patient Access and our client&rsquo;s administrative and clinical partners.
</p><p>The Lead is a Subject Matter Expert (SME), dedicated to maintaining high &ndash; quality data integrity and engages the Patient Access Trainer on developing and putting to practice standardized operating procedures that keep the team informed of evolving workflow updates and or operational compliance requirements.</p><p>
Core Responsibilities:</p><p>
Operational Leadership &amp; Communication</p><ul><li>
Team Guidance: Leads a team of Patient Access Representatives, providing daily guidance to ensure tasks like registration, insurance verification, and financial counseling are completed accurately.</li><li>
Strategic Alignment: Establishes and monitors key performance indicators (KPIs) such as wait times, point-of-service collections, and clean claim rates.</li><li>
Stakeholder Liaison: On occasion, communicates with hospital leadership, clinical departments (ER, Surgery, Imaging, Case Management, Patient Safety and Compliance), and external payers to resolve complex patient account issues or process bottlenecks.</li></ul><p>
Compliance, Innovation &amp; Quality</p><ul><li>
Regulatory Oversight: Monitors departmental compliance with State and Federal laws impacting patient intake operations, ensuring all staff adhere to patient privacy practices and billing guidelines.</li><li>
Process Improvement: Acts as an SME to identify &ldquo;pain points&rdquo; in the claim journey; proposes and implements enhancements to the registration workflow to improve the overall patient experience.</li><li>
Complex Problem Solving: Resolves moderately complex issues involving mismatched patient identities, coordination of benefits (COB), or operational opportunities for improvement that impact procedure/service authorization matters.</li></ul><p>
Talent Management and Training</p><ul><li>
Staff Development: Responsible for ensuring staff training compliance requirements are met, delegating, and reviewing the work of junior staff to ensure a high level of data quality and professional patient interaction.</li><li>
Resource Creation: Is aware of where to obtain Educational Learning Resources (ELRs) and &ldquo;tip sheets&rdquo; for various workflows completed in the hospital&rsquo;s software (EHR/EMR) systems.</li><li>
Project Oversight: May manage specific departmental projects, such as the implementation of new check-in technology (Epic My Chart), a new financial clearance workflow, within defined budget parameters and or the expansion of registration services to auxiliary departments/service lines.</li></ul><p>
Core Responsibilities in Detail</p><ul><li>
Provide Lead cross-departmental support in ED, Mother Child Health, Same Day Surgery, Pre-Registration, Outpatient Registration (Main Admitting), PBX Communications.</li><li>
At the discretion of upper management, lead meetings with client clinical and or administrative leadership.</li><li>
Assist client&rsquo;s effort of neutralizing multi-million dollar impact by 1. Minimizing Do Not Bill days 2. Accelerate claim adjudication by addressing Claim Edit and DNB Workqueues trends.</li><li>
Analyze opportunity for improvement patterns and trends, categorize root-causes per technology, workflow and or isolated vs. systemic causes.</li><li>
Partner with leadership on establishing Quality Assurance measures that address and minimize the impact of trended opportunities rooted in workflow.</li><li>
Escalate to client&rsquo;s IT leadership opportunities categorized and rooted in technology.</li><li>
Provide staff guidance to assure quality in registration, admissions, insurance verification and PBX Communication operations which include but are not limited to:</li><li>
Client Software application - TempTrak monitoring of temperature, pressure, and humidity across hospital equipment and environments, ensuring regulatory compliance and maintaining accurate records.</li><li>
Monitoring of software applications and tools which identify fire locations within the client&rsquo;s facility.</li><li>
Adherence to client&rsquo;s crisis and emergency management plan activation requirements associated with PBX.</li><li>
Monitor and partner with upper management on productivity, quality, and service standard findings.</li><li>
Generate reports and or Electronic Health Record Dashboards which demonstrate performance metrics.</li><li>
Partner with upper management on workflow design, development, orientation and implementation.</li><li>
Support upper management in the maintenance of and staff&rsquo;s adherence to standardized operating procedures.</li><li>
Address patient escalations real-time and or engage upper management when appropriate.</li><li>
Provide front-line operational support when coverage gaps are present and or during patient high census.</li><li>
Analyze daily operations and patient census across the various services lines and present upper management with staff reassignment recommendations when optimization opportunities are present.</li><li>
Ensure staff adherence to State and Federal meal and rest break requirements.</li><li>
Partner with upper management in the development of workflow standards to address operational opportunities for improvement.</li><li>
In partnership with the Patient Access Trainer, assist in ensuring GH New Joiners are assigned a department preceptor and help facilitate GH New Joiner interdepartmental training.</li></ul><p>
In partnership with upper management, lead hospital emergency and crisis response and mitigation plans.</p><ul><li>
Ensure staff conduct aligns with GH Code of Conduct expectations and exemplifies behaviors of excellence that facilitate a positive work environment.</li><li>
Adhere to and help ensure staff adherence to both GH and client learning and development assignments and initiatives.</li><li>
Lead audit/root-cause investigative findings meeting with client/hospital clinical leadership and or client administrative leadership.</li><li>
Provide coaching of Patient Access best practices to client&rsquo;s decentralized patient access/patient intake leaders and or areas that do not fall within Guidehouse Leadership reporting structure.</li><li>
Provide mentorship and non-disciplinary coaching to front-line staff.</li><li>
Support Supervisory functions if and when the Supervisor is unavailable (excluding disciplinary discussions with front-line staff).</li><li>
Work under minimal supervision, effectively manage time and competing priorities.</li><li>
Apply knowledge of Microsoft Word, Excel and or Power Point to present data and or construct summary of audit, root-cause and or investigative findings.</li><li>
Consistently demonstrate excellent customer service and service recovery when escalations present themselves.</li><li>
Effectively apply knowledge of medical terminology and revenue cycle terminology.</li><li>
Offer flexibility to support operational needs, including occasional coverage for areas that run 24/7.</li><li>
Co-lead planning and implementation of client software application activations (e.g. implementing an EHR or payment processing system).</li><li>
Performs all other duties as assigned.</li></ul><p><br>
What You Will Need:</p><ul><li><p>
Education High School Diploma required; University degree or vocational certification in Healthcare Administration preferred.</p></li><li><p>
4-8 years of experience in Customer Service, Patient Access, Medical Billing and or Healthcare Revenue Cycle.</p></li></ul><p><br>
What Would Be Nice To Have:
</p><ul><li><p>Technical Skills Advanced proficiency in Electronic Health Records (Epic, Cerner, etc.) and data analysis.</p></li><li><p>
Expertise Robust knowledge of medical terminology, insurance verification, and federal healthcare mandates.</p></li><li><p>
Soft Skills Ability to assess priorities in a high-volume, high-stress environment and provide empathetic leadership.</p></li></ul><p>
#LI-DNI</p>
The annual salary range for this position is $65,000.00-$108,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.<p><br>
What We Offer:</p><p>
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.</p><p>
Benefits include:</p><ul><li><p>
Medical, Rx, Dental &amp; Vision Insurance</p></li><li><p>
Personal and Family Sick Time &amp; Company Paid Holidays</p></li><li><p>
Position may be eligible for a discretionary variable incentive bonus</p></li><li><p>
Parental Leave</p></li><li><p>
401(k) Retirement Plan</p></li><li><p>
Basic Life &amp; Supplemental Life</p></li><li><p>
Health Savings Account, Dental/Vision &amp; Dependent Care Flexible Spending Accounts</p></li><li><p>
Short-Term &amp; Long-Term Disability</p></li><li><p>
Tuition Reimbursement, Personal Development &amp; Learning Opportunities</p></li><li><p>
Skills Development &amp; Certifications</p></li><li><p>
Employee Referral Program</p></li><li><p>
Corporate Sponsored Events &amp; Community Outreach</p></li><li><p>
Emergency Back-Up Childcare Program</p></li></ul><p>
About Guidehouse</p><p>
Guidehouse is an Equal Opportunity Employer&ndash;Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.</p><p>
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.</p><p>
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.</p><p>
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.</p><p>
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse&rsquo;s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant&rsquo;s dealings with unauthorized third parties.</p><p>
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.</p></div>

Patient Access Lead

University of Miami

<div><p><b>Current Employees:
</b></p><p>If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
</p><p></p><div><div><p>The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Manager.
</p><p></p><p><b>Core Job Summary:
</b></p><p></p><p>The Manager, Patient Access oversees the business operations of the Patient Access Department to ensure a smooth entry of patients to departmental services, while maintaining timely and accurate business information and guaranteeing payment of services rendered.
</p><p></p><p><b>Core Responsibilities:
</b></p></div><div><ul><li><p>Recruits, supervises, trains, and disciplines staff, and prepares performance reports.
</p></li><li><p>Manages day-to-day activities of personnel to ensure the timely registration of patients, accurate data entry of patient biographical and financial information, and proper payment collection.
</p></li><li><p>Reviews records to ensure that each patient was properly verified for insurance purposes and that proper information was written on each patient&rsquo;s chart prior to clinic date.
</p></li><li><p>Serves as department expert on registration, insurance verifications, and documentation guidelines.
</p></li><li><p>Ensures adequate staffing is maintained on a 24-hour basis.
</p></li><li><p>Assists in the development and implementation of the department&rsquo;s annual budget.
</p></li><li><p>Works with upper management to generate strategy and operational initiatives, and policies.
</p></li><li><p>Maintains current knowledge of rules and regulations and educates staff on any variations.
</p></li><li><p>Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
 </p></li><li><p>Ensures employees are trained on controls within the function and on University policy and procedures.<br>
</p></li></ul></div><p></p><div><p><b><i>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or </i></b><b><i>responsibilities </i></b><b><i>as necessary.<br>
</i></b></p></div><p></p><div><p><b>CORE </b><b>QUALIFICATIONS
</b></p></div></div><p></p><div><div><p>Bachelor&rsquo;s degree in related field
</p></div><div><p>Minimum 3 year of relevant experience
</p></div><p></p><div><p><b>Knowledge, </b><b>Skills </b><b>and Attitudes:<br>
</b></p></div></div><p></p><div><div><ul><li><p>Knowledge of business and management principles
</p></li><li><p>Ability to direct, manage, implement, and evaluate department operations.
</p></li><li><p>Ability to establish department goals and objectives that support the strategic plan.
</p></li><li><p>Ability to effectively plan, delegate and/or supervise the work of others.
</p></li><li><p>Ability to lead, motivate, develop and train others.
</p></li><li><p>Knowledge of business and management principles
</p></li><li><p>Ability to direct, manage, implement, and evaluate department operations.
</p></li><li><p>Ability to establish department goals and objectives that support the strategic plan.
</p></li><li><p>Ability to effectively plan, delegate and/or supervise the work of others.
</p></li><li><p>Ability to lead, motivate, develop and train others.<br>
 </p></li></ul></div><p></p><div><p><b><i>Any appropriate combination of relevant education, experience and/or certifications may be considered.<br>
</i></b></p></div></div><p></p><p>The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
</p><p></p><p>UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
</p><p></p><p>The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
</p><p></p><p><b>Job Status:
</b></p>Full time
<p></p><p><b>Employee Type:
</b></p>Staff</div>

Manager, Patient Access (H)

INTEGRIS Health

<div><p>INTEGRIS Health, Oklahoma&rsquo;s largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Woodward, OK. In this position, you&rsquo;ll work Full Time Days 5:30am-5:30pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.</p><p></p><p><br>
The Patient Access Specialist is responsible for the provision of patient access activity for ancillary, diagnostic, surgical and emergency services as assigned to facilitate efficient operations, expeditious reimbursement and optimal customer satisfaction and employee satisfaction. Acts as a liaison between INTEGRIS and patients, providers, and payers for all pre-care matters related to account resolution. Provides information regarding the patients coverage eligibility and benefits, patients financial liability, INTEGRIS Health's billing practices and policies. Assists patients in understanding coverage benefits and coverage terminology.</p><p>
INTEGRIS is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.</p><p>
The Patient Access Specialist responsibilities include, but are not limited to, the following:</p>
<ul><li>Ensures the appropriateness of complex patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol</li>
<li>Performs financial counseling activity including screening for government programs and financial assistance, payment options and arrangements, processing point of service payments, verifying patient demographic information, obtaining signatures for required paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol</li>
<li>Possesses the ability to use analytical thinking, independent judgment, and clinical knowledge to adjust service area schedules and accommodate special requests from internal and external customers</li>
<li>Accepts inbound phone calls from patients, physician offices, insurance carriers, etc. with the intent to resolve the concern immediately.</li>
<li>Collects patient payments and follows levels of authority to ensure financial clearance</li>
<li>Documents all patient account activities concisely, including authorization and patient liability requirements</li>
<li>Performs filing, data entry, and other duties as assigned.</li>
<li>Responds promptly to patient inquiries regarding pre-care services, policies, coverage, benefits and financial liability * Utilizes multiple resources to resolve patient or payor inquiries while on the phone or preparing/reviewing patient accounts or prior authorization requirements</li>
<li>Understands different payer regulations and can communicate effectively with patients regarding their coverage benefits and financial liability</li>
<li>Participates in team-oriented process improvement initiatives for the department and organization</li>
<li>Participates in continuous quality improvement efforts, establishes goals with supervisors and tracks progress</li>
<li>Interprets and maintains compliance with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts</li>
<li>Follows all safety rules while on the job, reports accidents promptly and corrects minor safety hazards</li>
</ul>
<p>Reports to assigned supervisor.</p>
<p>This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals. Must follow standard precautions.</p>
<p>All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.</p>
<ul>
<li>1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables)</li>
<li>Previous experience in one of the following: scheduling, registration, insurance, billing, collections, and customer service in either a hospital or physician's office setting</li>
<li>May consider successful completion of 1100+ related Career Tech program or one year of college coursework in a related field in lieu of experience</li>
<li>College coursework in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA) preferred</li>
<li>Previous experience should include utilizing standard office equipment and PC software</li>
<li>Previous experience with medical terminology, basic ICD 10 and CPT coding preferred</li>
<li>Must be able to communicate effectively with others in English (verbal/written)</li></ul></div>

Patient Access Specialist - Days - Woodward

Assisted Recovery Centers of America

<div><h1 class="jobSectionHeader"><b>Organization Overview</b></h1><p>
Assisted Recovery Centers of America (ARCA) is a leader in providing evidence-based treatment and wraparound services to individuals living with substance use disorders and co-occurring mental health conditions. As the largest outpatient provider of Medication-Assisted Treatment (MAT) in the state of Missouri, ARCA is committed to helping individuals achieve sustainable recovery and improved quality of life.</p><h1 class="jobSectionHeader"><b>
Position Summary</b></h1><p>
The Patient Access Team Supervisor is responsible for overseeing daily operations of the front desk and patient access functions at both the Olive and Dellwood clinic locations. This role is integral to ensuring that patients are welcomed with compassion, scheduled efficiently, and supported throughout their care journey. The supervisor will lead a team of medical receptionists and patient access staff, ensuring compliance with ARCA policies and high standards of customer service.</p><h1 class="jobSectionHeader"><b>
Key Responsibilities</b></h1><ul><li>Supervise, train, and mentor front desk staff and patient access team members across two clinic locations.</li><li>Monitor daily workflow to ensure efficient and timely registration, check-in, scheduling, and insurance verification.</li><li>Handle escalated patient concerns with professionalism and empathy.</li><li>Maintain accurate documentation and compliance with HIPAA and other regulatory guidelines.</li><li>Collaborate with clinical, billing, and administrative teams to ensure a seamless patient experience.</li><li>Assist in the development and implementation of standard operating procedures and front desk workflows.</li><li>Evaluate team performance and provide ongoing coaching and feedback.</li><li>Support onboarding and training of new team members.</li><li>Track and report patient access metrics and make recommendations for process improvements.</li></ul><h1 class="jobSectionHeader"><b>
Qualifications</b></h1><ul><li>High school diploma or equivalent required; Associate&rsquo;s or Bachelor&rsquo;s degree in Healthcare Administration or a related field preferred.</li><li>Minimum of 2 years of experience in medical reception, patient access, or front office coordination in a healthcare setting.</li><li>At least 1 year of supervisory or lead experience preferred.</li><li>Strong interpersonal and communication skills with a patient-centered mindset.</li><li>Proficiency in electronic health record (EHR) systems and scheduling software; familiarity with Carelogic is a plus.</li><li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li></ul></div>

Patient Access Supervisor

Aramark

<div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div><div><p>
Aramark Healthcare+ is seeking candidates for a System Patient Transport Director in Sommerville, New Jersey. As the Patient Transportation Director, you will provide leadership, direction and support for the patient transportation teams to ensure compliance with all policies and procedures related to the transportation of patients within the hospitals. Making regular visits to all departments and nursing units to ensure the transportation team is performing to protocol, addressing concerns promptly, scheduling and making job assignments when and where necessary, as well as, maintaining a clean and safe environment are some of the main responsibilities of the role.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2></div><div><ul><li>
Assures the Patient Transport phones and radios are used and answered professionally and that requests are handled in a courteous, timely and professional manner.</li><li>
Oversees daily operations of Patient Transport and Dispatch function as well as manages all internal and external transportation for the hospital.</li><li>
Schedules, coordinates movement and provides direction for all phases of Customer Service Center Associates, Dispatchers, Transporters, Managers and Supervisors as required to meet service demands</li><li>
Assures all of the Central Transportation staff and team members are trained and knowledgeable in technical and customer service areas.</li><li>
Develops, implements, and maintains policies and procedures for areas of responsibility, as well as develops standards of accountability and appropriate associate competency and performance evaluation tools.</li><li>
Effectively manages and provides the following service area activities: human resources (hiring, orienting, training, performance evaluation), coaching, counseling, and discipline; as well as departmental safety and risk management.</li><li>
Maintains effective interdepartmental, intradepartmental, and other external relationships and communications to foster a service attitude and to cooperatively provide the highest quality service.</li><li>
Performs other duties as needed or assigned as work is expected to vary with changing needs and priorities.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
Bachelor's Degree or equivalent experience</li><li>
Healthcare Patient Transport management experience required</li><li>
Knowledge of patient transportation and metrics tracked</li><li>
Must have the ability to manage in a diverse environment, under a variety of conditions and constraints with complete focus on client and customer services.</li><li>
Strong organizational skills, effective time management, and prioritizing skills to meet critical deadlines on tasks, commitments, and reporting.</li><li>
Demonstrated ability to utilize effective verbal and written communication skills.</li><li>
Ability to lead and motivate staff and demonstrated competence in management areas of responsibility.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Compensation Data</b></h2></div><div><p>
COMPENSATION: The Salaried rate for this position is $75,000.00 to $75,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.</p><p></p><p><br>
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits &amp; Compensation</p><p></p><p><br>
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
About Aramark</b></h2></div><div><p><b>
Our Mission</b></p><p>
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.</p><p>
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
</p><p><b>About Aramark</b></p><p>
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.</p></div></div></div>

Patient Transport Director

Onvida Health

<div><p>Work Status Details: REGULAR FULL TIME | 80.00 Hours Every Two Weeks<br>
Shift: Varied<br>
Pay Rate Type: Hourly<br>
Location: Parkview Medical Plaza</p><p>
Listed is the base hiring salary range offered for this position. Actual salaries may vary depending on factors, including but not limited to skills and experience. The salary range listed is just one component of the total rewards/compensation package offered to candidates.<br>
Min = $16.00<br>
Mid = $18.40<br>
Max = $20.80</p><p>
Summary:<br>
The Patient Access Representative is responsible for completing the patient registration in a timely and accurate manner; secures all demographic and financial information, including Medicare/Medicaid, Third Party Liability (TPL), and Workers Compensation; verifies and/or notifies insurance company; completes cash deposits (co-pays, deductibles, self-pay); explains and answers registration questions on demand.<br>
</p><p>Responsibilities:</p><p><br>
Obtains accurate patient identification for walk in arrivals, at bedside and/or at designated desk; explains of Condition of Admission; educates on compliance and mandated forms.</p><p>
 Collects Cash, Check or Credit Card Payments and maintains cash drawer.</p><p>
 Verifies/notifies insurance company by phone, fax, or website.</p><p>
 Maintains work queues; notes encounters in EHR for follow up. Schedules and transcribes patient appointments and procedures.</p><p>
 Conducts interviews with patient family members and/or insurance to answer questions or explain hospital policies; completes all financial assistance process on all self-pay, under insured, or uninsured patients.</p><p>
 Other duties as assigned.</p><br>
<p></p><br>
<br>
<div>Education:<br>
Essential:<br>
<ul><li>HS DIPLOMA/GED</li></ul></div><p><br>
Other information:</p><p><br>
HS Diploma/GED</p><p>
REQUIRED: 1+ years related experience</p><p></p><p><b>
Join us at Yuma Regional Medical Center dba Onvida Health</b></p><p>
A career at Onvida Health is more than just a job. It&rsquo;s a place to have a long and rewarding career, making a difference in the lives of those in our shared community. When you join our team, you become an integral part of a thriving community committed to improving the health and well-being of everyone in southwestern Arizona.</p><p>
At Onvida Health, we believe in progress with purpose. Our commitment to innovation is matched by our dedication to kindness and integrity. We take our values seriously because we know they lead to better outcomes for our patients and a better experience for all of us. We&rsquo;re looking for people who approach each day with a sense of possibility, a drive to make things better, and a commitment to kindness. If that sounds like you, you&rsquo;re our kind of people.</p><p>
If you&rsquo;re looking for a career where innovation meets compassion, where you can grow and contribute to building a healthier tomorrow, Onvida Health is the place for you.</p><p><b>
Life in Yuma, Arizona</b><br>
Yuma, recognized by Guinness World Records as the Sunniest City on Earth, offers more than just sunshine. It&rsquo;s a place where the great outdoors meets a welcoming, tight-knit community. Hike scenic trails, explore the Colorado River, or immerse yourself in local cultural festivals &ndash; all while embracing the beauty of this desert oasis. With easy access to larger cities and popular destinations, Yuma makes it easy to balance a fulfilling career with time for personal adventures and relaxation.</p><p>
https://www.visityuma.com/</p><p>
https://www.yumachamber.org/</p><p><i>
Physical Requirements and working conditions for this position will be provided to you up on interview.</i></p></div>
<br><div><h2 class="jobSectionHeader"><b>Job Details</b></h2>
<div><div><div>Career area</div>
<div>Patient Access</div>
</div><div><div>Position Type</div>
<div>Full Time</div>
</div><div><div>Date Posted</div>
<div>04/10/2026</div>
</div><div><div>Location</div>
<div>Yuma, AZ 85364, United States
</div></div><div><div>Job ID</div>
<div>12851</div></div></div></div><div></div>

Patient Access Representative | Parkview | Days

Thomas Jefferson University & Jefferson Health

<div><p><b>Job Details
</b></p>3P-11:30P
<br>
Week 1: Mon, Tues, Wed, Thurs, Sat
<br>
Week 2: Sun, Mon, Wed, Thurs, Fri
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Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker&rsquo;s comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required.
<p></p><p><b>Job Description
</b></p><ul><li><p>Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
</p></li><li><p>Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned
</p></li><li><p>Requests photo ID and insurance cards, scanning copies
</p></li><li><p>Records complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits, if appropriate. Interviewing patients to accurately complete the Medicare Secondary Payer (MSPQ) questionnaire for all Medicare patients.
</p></li><li><p>Uses RTE (Real Time Eligibility), Phreesia or payer websites to verify patients&rsquo; insurance coverage and benefits including patient&rsquo;s out of pocket liability. Ensures proper referral and authorizations are on file as needed.
</p></li><li><p>Completes all activities with adherence to departmental and institutional protocols
</p></li><li><p>Assures regulatory and compliance requirements are met
</p></li><li><p>Achieves individual and team performance metrics
</p></li><li><p>Communicates and collects out-of-pocket liability from patients at the time of service
</p></li><li><p>Rotates assignment to all points of service areas within Patient Access (Outpatient Registration and Emergency Department)
</p></li></ul><p></p><p>Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner
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Knowledge of medical terminology and/or third-party insurance coverage including managed care plans
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Strong verbal and written communication and customer service skills
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Meticulous attention to detail
</p><p></p><p><b>Minimum Education and Experience Requirements
</b><br>
Required High School Diploma or GED, Associates degree in healthcare or business administration preferred
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AND
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Emergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept preferred. Current Jefferson Seamless Access Representatives with a minimum of 1 year of experience will be considered as meeting the experience requirement.
</p><p></p><p><b>Salary Range
</b></p>$17.00 to $21.89 Hourly
<p>The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive.
</p><p></p><p><b>Work Shift
</b></p>Workday Day (United States of America)
<p></p><p><b>Worker Sub Type
</b></p>Regular
<p><b>Employee Entity
</b></p><p></p>Kennedy University Hospitals, Inc
<p><b>Primary Location Address
</b></p>18 East Laurel Road, Stratford, New Jersey, United States of America
<p></p><p>Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
</p><p></p><p>Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
</p><p></p><p><b>Benefits
</b></p><p>Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&amp;D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.
</p><p></p><div><div><div><div><div><div><p>For more benefits information,</p></div></div></div></div></div></div></div><div></div>

Patient Access Representative - FT, Evening (3P-11:30P) - Stratford ED

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