patient access

Assisted Recovery Centers of America

<div><h1 class="jobSectionHeader"><b>Organization Overview</b></h1><p>
Assisted Recovery Centers of America (ARCA) is a leader in providing evidence-based treatment and wraparound services to individuals living with substance use disorders and co-occurring mental health conditions. As the largest outpatient provider of Medication-Assisted Treatment (MAT) in the state of Missouri, ARCA is committed to helping individuals achieve sustainable recovery and improved quality of life.</p><h1 class="jobSectionHeader"><b>
Position Summary</b></h1><p>
The Patient Access Team Supervisor is responsible for overseeing daily operations of the front desk and patient access functions at both the Olive and Dellwood clinic locations. This role is integral to ensuring that patients are welcomed with compassion, scheduled efficiently, and supported throughout their care journey. The supervisor will lead a team of medical receptionists and patient access staff, ensuring compliance with ARCA policies and high standards of customer service.</p><h1 class="jobSectionHeader"><b>
Key Responsibilities</b></h1><ul><li>Supervise, train, and mentor front desk staff and patient access team members across two clinic locations.</li><li>Monitor daily workflow to ensure efficient and timely registration, check-in, scheduling, and insurance verification.</li><li>Handle escalated patient concerns with professionalism and empathy.</li><li>Maintain accurate documentation and compliance with HIPAA and other regulatory guidelines.</li><li>Collaborate with clinical, billing, and administrative teams to ensure a seamless patient experience.</li><li>Assist in the development and implementation of standard operating procedures and front desk workflows.</li><li>Evaluate team performance and provide ongoing coaching and feedback.</li><li>Support onboarding and training of new team members.</li><li>Track and report patient access metrics and make recommendations for process improvements.</li></ul><h1 class="jobSectionHeader"><b>
Qualifications</b></h1><ul><li>High school diploma or equivalent required; Associate&rsquo;s or Bachelor&rsquo;s degree in Healthcare Administration or a related field preferred.</li><li>Minimum of 2 years of experience in medical reception, patient access, or front office coordination in a healthcare setting.</li><li>At least 1 year of supervisory or lead experience preferred.</li><li>Strong interpersonal and communication skills with a patient-centered mindset.</li><li>Proficiency in electronic health record (EHR) systems and scheduling software; familiarity with Carelogic is a plus.</li><li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li></ul></div>

Patient Access Supervisor

MultiCare Health System

<div><p><b>You Belong Here.</b></p><p></p><p>
At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.</p><p><b>
FTE</b>: 0.0<b>, Shift: </b>Variable<b>, Schedule: </b>Variable</p><p></p><p><b>
Position Summary</b></p>
The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for ensuring accurate patient admission and registration. This intermediate-level clerical position will allow you to apply your professional service-orientation, good judgment and independent thinking in your daily work functions.<p></p><p><b>
Responsibilities</b></p><p></p><ul><li>
You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements</li><li>
You will obtain inpatient bed assignments and processes inpatient admission, including arm banding, addressograph plate, and completion of necessary forms</li><li>
You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process</li><li>
You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas</li><li>
You will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic insurance and/or third-party liability information</li><li>
You will perform eligibility verification and resolves any discrepancies, determine the need for financial assistance recommendation and application, referring to the Financial Counselor where necessary</li></ul><p></p><p><b>
Requirements</b></p><ul><li>
Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing &amp; Insurance</li></ul><p></p><p>
OR</p><ul><li>
One (1) year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service or billing duties required; healthcare setting preferred</li></ul><p></p><p><b><br>
About Valley Hospital
</b></p><p>MultiCare Valley Hospital is a 123-bed, fully accredited acute-care hospital in Spokane Valley, featuring a Level III Trauma Center, comprehensive surgical, inpatient, outpatient and diagnostic services, and advanced cardiac care. Clinicians join a collaborative, patient-focused team in a community where professional growth and work-life balance are highly valued.
</p><p></p><p><b>About the Spokane Valley Community
</b></p><p>Spokane Valley, Spokane&rsquo;s largest suburb, offers a relaxed, family-friendly lifestyle with quick access to the region&rsquo;s natural beauty and city amenities. With riverfront trails, lakes, golf courses, ski resorts, wineries and nearby national parks, outdoor enthusiasts will find plenty to explore. The community combines small-town charm with easy access to Spokane&rsquo;s urban conveniences, making it an ideal place to live, work and play.
</p><p></p><p><b>Why MultiCare?
</b></p><ul><li><p><b>Rooted in the local community</b> &ndash; Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years
</p></li><li><p><b>Growth and education</b> &ndash; Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future
</p></li><li><p><b>Well-being and support </b>&ndash; Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life
</p></li><li><p><b>Living our values</b> &ndash; Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other
</p></li><li><p><b>Belonging for all </b>&ndash; Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued
</p></li><li><p><b>Pacific Northwest lifestyle </b>&ndash; Work and live where natural beauty, adventure and strong community connections are part of everyday life
</p></li></ul><p></p><p><b>Pay and Benefit Expectations</b></p>
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.07 - $31.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant&rsquo;s years of experience align.<p></p><p>
Associated benefit information can be viewed here.</p></div>

Patient Access Technician

Baptist Health System KY & IN

<div><p><b>Summary
</b></p><p><b>Job Description:
</b></p><p><b>Baptist Health is looking for a Patient Access Scheduler to join our team in Louisville, KY!
</b></p><p></p><p>Patient Access Schedulers are responsible for scheduling patients for diagnostic tests and procedures as ordered by referring physicians (generally via Epic, fax or telephone). The Patient Access Scheduler will handle a large volume of
<br>
incoming calls or faxes and schedule multiple procedures within multiple departments. This person will be the first point of contact with patients or physician offices and must ensure their needs are met. This person will be working in a fast-paced environment where they will be expected to display expert customer service and communication skills to properly assist patients or office staff. They are responsible for informing patients and/or physician staff of the proper preparation and instructions for the tests ordered and identify any recertifications/authorizations/referrals they need to acquire. Must maintain effective communication with the patient, physician offices and ancillary departments within the hospital. Pre-registration, insurance verification and benefit evaluation prior to appointment is imperative. Responsible for obtaining orders for all scheduled appointments prior to service.
</p><p></p><p><b>Requirements
</b></p><ul><li>High School diploma or equivalent
</li></ul><ul><li>Must type 45-50 wpm
</li></ul><ul><li>Registration or Scheduling Experience Preferred
</li></ul><p></p><p><b>Work Experience
</b></p><p></p><p><b>Education
</b></p><h3 class="jobSectionHeader"><b><i>If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
</i></b></h3><p></p><h3 class="jobSectionHeader"><b>Baptist Health is an </b><b><i>Equal Employment Opportunity </i></b><b>employer.</b></h3></div>

Patient Access Scheduler

Yale New Haven Health

<div>Overview:
<div>
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.<br>
<br>
The Registrar Provides Access To Healthcare By Performing The Following Services In A Professional, Compassionate, And Cost-Effective Manner: Registration Of Inpatient And Outpatient Patients; Clerical Processing For Pre-Admission Testing, Admitting Of Patients; On-Site Registration For Emergency And Outpatient Services, Occupancy Control, And Quality Improvement.<br>
<br>
EEO/AA/Disability/Veteran</div>
Responsibilities:
<ul><li><div>1. Conducts Interviews With Patients In Person Or By Phone.</div></li><li><div>
2. Obtains Accurate Demographic And Financial Information.</div></li><li><div>
3. Collects Co-Pays.</div></li><li><div>
4. Performs Icd(X) Coding.</div></li><li><div>
5. Performs Medical Necessity Screening And Communicates With Physician?S Office To Obtain Correct Diagnosis.</div></li><li><div>
6. Prepares All Related Forms, Patient Card And Id Bracelet.</div></li><li><div>
7. Receives And Disseminates Information From Other Departments, Physicians, And Patients.</div></li><li><div>
8. Prepares Appropriate And Necessary Documentation For Each Patient Visit Based On Type Of Visit.</div></li><li><div>
9. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.</div></li><li><div>
10. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit.</div></li></ul>
Qualifications:
<div>
EDUCATION</div><div></div><div><br>
High School Diploma Or Equivalent</div><div></div><div><br>
EXPERIENCE</div><div></div><div><br>
Good Keyboarding Skills, Computer Experience, Customer Service And Medical Terminology Required. Excellent Customer Service Skill And Ability To Perform Basic Math Logic.</div><div></div><div><br>
LICENSURE</div><div></div><div><br>
Not Applicable</div><div></div><div><br>
SPECIAL SKILLS</div><div></div><div><br>
Must Demonstrate The Ability To Learn Quickly And Handle Multiple Tasks While Remaining Calm And Focused. Must Be Detail Oriented. Must Be Able To Follow Oral And Written Instructions. Must Be Able To Maintain Accurate Records. Must Be Able To Listen, Communicate Effectively, And Work Closely With Others In A Team Setting.</div></div><div></div>

Patient Access Apprentice

<div><p><b>You Belong Here.</b></p><p></p><p>
At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.</p><p><b>
FTE</b>: 0.0<b>, Shift: </b>Variable<b>, Schedule: </b>Variable</p><p></p><p><b>
Position Summary</b></p>
The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for ensuring accurate patient admission and registration. This intermediate-level clerical position will allow you to apply your professional service-orientation, good judgment and independent thinking in your daily work functions.<p></p><p><b>
Responsibilities</b></p><p></p><ul><li>
You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements</li><li>
You will obtain inpatient bed assignments and processes inpatient admission, including arm banding, addressograph plate, and completion of necessary forms</li><li>
You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process</li><li>
You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas</li><li>
You will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic insurance and/or third-party liability information</li><li>
You will perform eligibility verification and resolves any discrepancies, determine the need for financial assistance recommendation and application, referring to the Financial Counselor where necessary</li></ul><p></p><p><b>
Requirements</b></p><ul><li>
Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing &amp; Insurance</li></ul><p></p><p>
OR</p><ul><li>
One (1) year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service or billing duties required; healthcare setting preferred</li></ul><p></p><p><b><br>
About Deaconess Hospital
</b></p><p>Founded in 1896, MultiCare Deaconess Hospital is a 388-bed acute-care hospital serving the greater Spokane region. Deaconess is home to a Level III Trauma Center, Certified Chest Pain Center, Primary Stroke Center, Maternal Fetal Medicine program and a Level III Neonatal Intensive Care Unit. It is the only hospital in the area with national accreditation in bariatric surgery. Deaconess provides high-quality inpatient, outpatient, surgical, diagnostic and emergency services.
</p><p></p><p><b>About the Spokane Community
</b></p><p>Spokane, in eastern Washington along the Spokane River and near the Selkirk Mountains, offers a vibrant city experience with endless access to outdoor adventure. Residents enjoy lakes, rivers, ski resorts, golf courses, wineries, and nearby national parks, combined with a thriving arts and culture scene. Spokane delivers the perfect balance of city living and Pacific Northwest recreation year-round.
</p><p></p><p><b>Why MultiCare?
</b></p><ul><li><p><b>Rooted in the local community</b> &ndash; Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years
</p></li><li><p><b>Growth and education</b> &ndash; Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future
</p></li><li><p><b>Well-being and support</b> &ndash; Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life
</p></li><li><p><b>Living our values</b> &ndash; Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other
</p></li><li><p><b>Belonging for al</b>l &ndash; Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued
</p></li><li><p><b>Pacific Northwest lifestyle</b> &ndash; Work and live where natural beauty, adventure and strong community connections are part of everyday life</p></li></ul><p></p><p><b>
Pay and Benefit Expectations</b></p>
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.07 - $31.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant&rsquo;s years of experience align.<p></p><p>
Associated benefit information can be viewed here.</p></div>

Syneos Health Commercial Solutions

<div><p><b>Description</b>
</p><p><b>You are an expert facilitator: you open doors, foster communication, and bridge the gap.</b></p><p>
The Patient Access Liaison (PAL) will support Syneos Health and Johnson &amp; Johnson partnership in promoting CAPLYTA, managing designated accounts across an assigned geography.</p><p>
The <b>Patient Access Liaison</b> will execute the collaborative territory strategic plan through partnership with internal and external stakeholders, which may include sales, market access, and other collaboration partners. Responsibilities include ensuring understanding of reimbursement process, field reimbursement services, and patient support programs. The <b>Patient Access Liaison</b> will also work on patient-level reimbursement issue resolution.</p><ul><li>
Educate HCPs on reimbursement processes, claims submissions, procedures, and coding requirements of payer organizations (local payers, government payers, etc.)</li><li>
Collaborate with field support team members such as sales representatives and key account managers and serve as reimbursement expert for the local team</li><li>
Act with a sense of urgency to address critical access and affordability issues for patients</li><li>
Analyze reimbursement and access issues and act as the local access and reimbursement resource for other field force personnel and region management</li><li>
Proactively provide approved education to defined accounts within a given territory on matters related to reimbursement, access and coverage to facilitate appropriate patient access</li><li>
Execute business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training</li></ul><p><b>
Along with demonstrated initiative, resourcefulness and a results-oriented mindset, the ideal candidate has:</b></p><ul><li>
BA/BS degree required</li><li>
4+ years of pharmaceutical, biotech, or medical device experience</li><li>
2+ years of experience in reimbursement is required</li><li>
Neurology/CNS disease experience is required</li><li>
Ability to solve access issues related to both specialty pharmacy and medical benefit products</li><li>
Strong written, verbal, and interpersonal skills required</li></ul><p>
The annual base salary for this position ranges from $155,000 to $160,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.</p><p>
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.</p><p><b>
Why Syneos Health?</b> Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.</p><p>
Work Here Matters Everywhere | How are you inspired to change lives?</p><p><i>
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)</i></p><p>
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.</p><p><br>
400005588</p></div>

Patient Access Liaison

CCRM Fertility

<div><p>Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility&rsquo;s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal &amp; work life alignment. For more information, visit www.ccrmivf.com</p><p><b>
Location Address:</b></p><p><b>
Department:</b></p><p><b>
Work Schedule: </b>Weekday &ndash; Weekday (H:MMam &ndash; H:MMpm)</p><div><b>
What We Offer Our Team Members:</b></div><div>
Generous Paid time-off (PTO) and paid holidays</div><ul><li>
Medical, Dental, and Vision Insurance</li><li>
Health benefits eligible the first day of the month following your start date.</li><li>
401(k) Plan with Company Match (first of the month following 2 months of service)</li><li>
Basic &amp; Supplement Life Insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Short-Term Disability</li><li>
Flexible spending including Dependent Care and Commuter benefits.</li><li>
Health Savings Account</li><li>
CCRM Paid Family Medical Leave (eligible after 1 year)</li><li>
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)</li><li>
Professional Development, Job Training, and Cross Training Opportunities</li><li>
Bonus Potential</li><li>
Potential for Over-time Pay (Time and a half)</li><li>
Holiday Differential Pay (Time and a half)</li><li>
Weekend Shift Differential Pay ($4.00 per hour)</li></ul><p><b>
How You Will Make an Impact:</b> The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency.</p><p><b>
What You Will Do:</b><b> </b>The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator.</p><ul><li>
Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere.</li><li>
Scan insurance cards, picture identification, and prior medical records.</li><li>
Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered.</li><li>
Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes.</li><li>
Monitor the correspondence dashboard in Athena (Return mail).</li><li>
Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status.</li><li>
Protect confidential information and patient medical records.</li><li>
Answer phone calls, take messages, and forward based on urgency.</li><li>
Contact patients missing &ldquo;New Patient&rdquo; paperwork, two days prior to their appointment.</li><li>
Mail patient information and education materials.</li><li>
Monitor faxes and distribute to appropriate staff/departments.</li><li>
Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening.</li><li>
Ensure the building is locked and secured at close of business.</li><li>
Other duties as assigned.</li></ul><p><b>
What You Bring:</b></p><ul><li>
High School Diploma or GED required.</li><li>
1+ year administrative experience required.</li><li>
Previous experience in reproductive medicine or Women&rsquo;s health is preferred.</li><li>
Prior experience with Athena preferred.</li><li>
Ability to work weekends, evenings, and holidays, on a rotating basis.</li></ul><p><b>
Working Conditions:</b><b> </b>The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).</p><p><b>
CCRM&rsquo;s Compensation:</b> The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.</p><p><b>
Pre-Employment Requirements:</b><b> </b>All offers of employment are conditional upon the successful completion of CCRM Fertility&rsquo;s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the <b>E-Verify</b> Program in order to verify the identity and work authorization of all newly hired employees.</p><p><b>
Equal Employment/Anti-Discrimination</b><b>: </b>We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</p></div>

Patient Access Coordinator

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