patient access registrar

Presbyterian Healthcare Services

<div><p><b>Location Address:</b></p>
401 San Mateo Blvd SE Albuquerque, NM 87108-2921
<p></p><p><b>
Compensation Pay Range:</b></p>
Minimum Offer $15.60 Maximum Offer $22.12 Now Hiring: Patient Registrar III-ABQ<p></p><p><b>
Summary:</b></p><p></p>
Build your Career. Make a Difference. Presbyterian is hiring a skilled Patient Registrar III.<br>
<br>
Patient Registrar III serves as an Experience Ambassador, welcoming and assisting patients, families, and visitors. Supports kiosk registration, ensures accurate data capture, answers insurance and network questions, collects required payments, and provides concierge‑level guidance. Responds to walk‑in requests such as forms, prescription pick‑ups, scheduling help, provider information, and Release of Information needs. Type of Opportunity: Full time Job Exempt: No Job is based: PMG - San Mateo Work Shift: Days (United States of America)
<p></p><p><b>
Responsibilities:</b></p><p></p><ul><li><p>
Provides excellent patient service using CARES, AIDET, and EPE, resolving complaints and managing conflict appropriately.</p></li><li><p>
Performs accurate <b>registration</b>, collects required patient data, <b>verifies insurance</b> eligibility, and guides patients through e‑signature and ROI processes.</p></li><li><p>
Collects<b> financial </b>obligations, follows <b>cash‑handling</b> policies, and refers patients to Financial Advocates when needed.</p></li><li><p>
Creates accurate telephone messages, supports workflows for forms and prescriptions, and consistently demonstrates CARES behaviors while improving communication, efficiency, and service.</p></li></ul><p></p><p><b>
Qualifications:</b></p><p></p><ul><li><p>
High school diploma or equivalent.</p></li><li><p>
Two years of healthcare or customer service experience with proven scheduling and <b>registration</b> competency; must pass <b>EPIC</b> training.</p></li><li><p>
Requires knowledge of the full patient encounter process, including scheduling, registration, contract and financial guidelines, service coordination, and basic billing workflow.</p></li></ul><p></p><p>
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.</p><p><b><br>
Wellness</b><br>
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.</p><p><b><br>
Why work at Presbyterian?</b><br>
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.</p><p><b><br>
About Presbyterian Healthcare Services</b><br>
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.</p><p></p><p>
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.</p><p></p><p><i>
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.</i></p><p></p><h1 class="jobSectionHeader"><b>
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services</b></h1></div><p></p>

Patient Registrar III-ABQ

Intermountain Health

<p><b>Overview</b><br/>Join our dynamic healthcare team as a Patient Registrar, where your energetic and detail-oriented approach will be vital in creating a seamless experience for patients and providers alike. In this role, you will serve as the first point of contact, responsible for managing patient intake, verifying insurance information, and maintaining accurate medical records. Your proactive attitude and excellent communication skills will help ensure efficient clinic operations and exceptional patient service. This paid position offers an exciting opportunity to contribute to a compassionate healthcare environment while sharpening your administrative and medical support skills.</p><p><b>Responsibilities</b></p><ul><li>Greet patients warmly and professionally, ensuring a positive first impression at the front desk or reception area</li><li>Collect and verify patient information, including insurance details, demographic data, and medical history using EMR (Electronic Medical Record) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms</li><li>Schedule appointments accurately using medical scheduling software; coordinate with clinical staff to optimize daily clinic flow</li><li>Review documentation for completeness and accuracy, ensuring compliance with HIPAA regulations and other privacy standards</li><li>Verify insurance coverage, perform insurance eligibility checks, and handle authorization requests for procedures or treatments</li><li>Assist with medical billing processes by coding diagnoses (ICD-10/ICD-9), procedures (CPT coding), and ensuring proper documentation review</li><li>Maintain organized medical records and files, ensuring confidentiality and adherence to health information management standards</li><li>Answer multi-line phone systems professionally, providing excellent patient service while managing appointment inquiries or follow-ups</li></ul><p><b>Skills</b></p><ul><li>Strong knowledge of medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and insurance verification processes</li><li>Experience with EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix/Eaglesoft for documentation and scheduling</li><li>Proficiency in Microsoft Office Suite (Word, Excel) along with strong typing skills (including 10-key typing) for accurate data entry</li><li>Familiarity with HIPAA regulations to ensure patient privacy and confidentiality at all times</li><li>Excellent communication skills with a professional phone etiquette; bilingual abilities are highly valued to serve diverse patient populations</li><li>Prior clinic or medical office experience in a front desk or administrative support role; dental clinic experience is a plus</li><li>Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment</li><li>Knowledge of health information management systems and familiarity with dental terminology or hospital experience enhances your fit for this role</li></ul><p>Embark on a rewarding career where your enthusiasm for healthcare administration makes a real difference! We are committed to supporting your growth with comprehensive training opportunities and a collaborative team environment. Join us in delivering outstanding patient care through efficient administrative support&mdash;your energy will help shape positive healthcare experiences every day!</p><p>Job Types: Full-time, Part-time</p><p>Pay: $16.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Patient Registrar

St. Croix Tribal Health Clinic

<p><b>Position Summary:</b></p><p>The Patient Access Representative is responsible for greeting, registering and scheduling patients as well as verifying all patient information and insurance details. Patient Registration also collects co-pays, answer calls, triages non-clinical needs, and pages medical employees as needed.</p><p><b>Essential Functions:</b></p><ul><li>Answer phone calls, take and triage phone messages, forward calls based on urgency and in a timely manner</li><li>Greet all patients and visitors as they enter the clinic</li><li>Check-in each patient upon arrival</li><li>Responsible for gathering, updating and maintaining patient demographic information</li><li>Work with clinical teams regarding schedule changes and needs</li></ul><p><b>Job Duties:</b></p><ul><li>Prepare and update patient records using proper forms related to consents, privacy practices, and releases of information.</li><li>Obtain and verify demographics and health summary for each patient appointment daily</li><li>Obtain eligibility information from patients seeking health care who have not previously been treated at the facility by acquiring the certification of Indian blood or other documentary proof of tribal affiliation, according to the Indian Health Service guidelines</li><li>Scan insurance cards, photo ID or other identification cards and prior medical records information into the patient&rsquo;s medical record</li><li>Collect patient payments, procedure pre-payments and past due balances and provide receipt to the patient</li><li>Schedule all patient appointments and reschedule appointments as needed based on closures or provider-driven changes</li><li>Communicate with patients in a timely manner when schedule changes are made</li><li>Provide direction and guidance to community members who may present to Registration with a variety of needs both inside and outside the immediate health clinic</li><li>Responsible for handling confidential information and patient medical records</li><li>Regularly verify current insurance eligibility and work with billing staff regarding patient coverage</li><li>Receive, sort and distribute mail and packages</li><li>Prepare clinic vouchers for payment</li><li>Perform clerical functions such as typing, filing, copying, and faxing</li><li>Maintain an orderly workstation and contribute to an organized clinic atmosphere</li><li>Mail out patient information and educational materials as needed</li><li>Maintain a clean and organized workspace and support overall clinic cleanliness by assisting with routine and additional cleaning tasks</li><li>Follow OSHA and HIPAA guidelines</li><li>Any other duties assigned by supervisor</li></ul><p><b>Note: </b>The essential functions are intended to describe the general contents of and requirements of this position and are not intended to an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent&rsquo;s immediate manager.</p><p><b>Type of Supervisory Responsibilities: </b>N/A</p><p><b>Supervisory Responsibilities: </b>N/A</p><p><b>Directly Reporting to: </b>Patient Access Director (Patient Registration Lead &ndash; vacant)</p><p><b>Matrix of INDIRECT Reporting: </b>St. Croix Tribal Council</p><p><b>Scope and Complexity:</b></p><p>Interacts with all levels of management and employees; often trusted with maintaining confidentiality and relaying highly sensitive messages, and appropriate application of business operations and practices.</p><p><b>Physical Demands/Environment Factors: </b></p><ul><li>Requires extensive sitting with periodic standing and walking</li><li>May be required to lift up to 50 pounds</li><li>Requires significant use of personal computer, phone and general office equipment</li><li>Needs adequate visual acuity, ability to grasp and handle objects</li><li>Need ability to communicate effectively through reading, writing, and speaking in person or on the telephone</li><li>May require off-site travel</li></ul><p><b>Minimum Qualifications</b></p><ul><li>High School Diploma or GED</li><li>Must possess the ability to work effectively and courteously with other departments for timely job completion</li><li>Familiarity with office policies and procedures</li><li>Have an understanding of health insurance policies</li><li>Possess good communication skills</li><li>Knowledge or training with computers and word processing</li><li>Ability to learn claims filing procedures</li><li>Maintain patient confidentiality in accordance with the Federal Privacy Act and HIPAA</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Previous Patient Registration/Front Desk experience</li><li>Knowledge of Nextgen/Patient Registration Systems</li></ul><p><i>Native American Preference Given in Accordance with P.L. 93-638 and Amendments</i></p><p><i>The offer is conditional based on confirmation that the candidate meets all specific criteria required (background check, driver&rsquo;s insurability verification, references, identity verification, and other applicable requirements).</i></p><p>Pay: From $17.27 per hour</p><p>Benefits:</p><ul><li>Bereavement leave</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>On-site gym</li><li>Paid jury duty</li><li>Paid sick time</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Patient Access Representative/Patient Registration

Trinity Health

<b>Employment Type:</b><br>
Full time
<br><br>
<b>Shift:</b><br>
Day Shift
<br><br>
<b>Description:</b><br>
<b>7a-330p, rotating weekendsPOSITION SUMMARY:</b><br>
The Patient Access Representative -front-end, works directly with patients, family, and various hospital staff to ensure that Patients are taken care of while on their journey with SJH. Patient Access functions consist of but not limited to Desk registration, bedside registration, pre-registration and floating to areas within Patient Access dept to assist as need directed by management. In all locations, the Patient Access will ensure that accounts are financial secure, meaning collecting demographics, insurance information, reviewing financial responsibilities consisting of co-pays, past due balances, and estimates.
<br><br>
<b>Job Responsibilities:</b><br>
<ul>
<li>Admitting/Checking patients on both Emergency and Comprehensive Psychiatric ED boards (CPEP)</li>
<li>Ensuring proper documentation with charts/patient (bracelet and labels)</li>
<li>Staying updated on workflows for designated task</li>
<li>Follow patient identification protocols</li>
<li>Appropriately documenting in charts</li>
<li>Closing out cash drawers</li>
<li>Maintaining appropriate cash in petty cash drawer</li>
<li>Scheduling walk-in imaging, TDAP, Bilirubin (newborn test) appointments</li>
<li>Floorwork Registration</li>
<li>Floating to with other Patient Access locations (cross training)</li>
<li>Maintaining Healthstreams courses</li>
<li>Maintaining all insurance sign ons are updated</li>
<li>Stay up to date on emails and Teams post, policy and procedures</li>
<li>Standouts</li>
<li>Point of service Cash collections (estimates, co-pays, past due balances)</li>
<li>Direct Admits/Transfers</li>
<li>Documenting accounts (what did rep do with account, using smart phrases, follow-ups if needed)</li>
<li>Maintain assigned WQs</li>
<li>Knowledge on EPIC (maintaining updated knowledge)</li>
<li>Escalating accounts that are not financially secure to appropriate leadership (ex: inactive coverage, self-pay, authorizations not completed)</li>
<li>Assessing equipment is working properly (ex: Scanner, CC machine, Palm Scanner, and camera) and doing monthly audits on credit card machines.</li>
<li>Maintain 90% on monthly Audit score</li>
<li>Attend mandatory Spring and Autumn Training</li>
</ul>
<b>Additional responsibilities:</b><br>
<ul>
<li>Demonstrates knowledge and competency in the operation and maintenance of equipment within the work area, i.e. printers, copiers, faxes, etc.</li>
<li>Adheres to established network policy and procedures related to job functions.</li>
<li>Performs data entry with a working knowledge of the unit specific computer systems, EPIC, Peoplesoft, Midas, etc.</li>
<li>Demonstrates accuracy when performing the primary job function.</li>
<li>Abides by established Personnel Policies and Procedures.</li>
<li>Has knowledge of HIPAA rules and regulations and abides by the same.</li>
<li>Professional and Staff Development:</li>
<li>Participates and or assists with the orientation of new or existing staff.</li>
<li>Participates in Staff and Employee meetings/Huddles</li>
<li>Participates in voluntary and required in-service and education programs.</li>
<li>Participates in Performance Improvement by identifying areas needing</li>
</ul>
improvement.
<br><br>
<ul>
<li>Obtain HFMA certification within a year of hire date.</li>
</ul>
<b>Displays Commitment to the Hospital Mission:</b><br>
<ul>
<li>Observes customer service standards.</li>
<li>Demonstrates excellent communication skills.</li>
<li>Understands/applies a team concept.</li>
<li>Adheres to hospital confidentiality statement.</li>
<li>Demonstrates a knowledge and understanding of National Patient Safety Goals.</li>
</ul>
<b>Mission Statement:</b><br>
We, St Joseph’s Health, and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
<br><br>
<b>Vision:</b><br>
To be world-renowned for passionate patient care and outstanding clinical outcomes.
<br><br>
<b>Core Values:</b><br>
In the spirit of goodStewardship,we heal by practicingJustice in fostering right relationships to promote common good,Reverence in honoring the dignity of every person,Excellencein expecting the best of ourselves and others;Integrityin being faithful to who we say we are.
<br><br>
<b>EDUCATION and TRAINING:</b><br>
<ul>
<li>Bachelors or AAS degree is a plus. High school graduate a must with at least 2 to 3 years progressive experience in the field.</li>
<li>Advanced degree is a plus/requirement depending on specific service needs and or requirements. Ideally the candidate will have some supervisory experience.</li>
<li>Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.</li>
</ul>
<b>SPECIAL EQUIPTMENT, SKILLS OR OTHER REQUIREMENTS:</b><br>
<ul>
<li>Proficient in the Patient Access Template within EPIC</li>
<li>Complete CPI (Crisis Prevention Intervention) Training</li>
<li>Strong written and oral communication skills. Strong interpersonal skills. Broad based knowledge or related regulatory compliance requirements.</li>
<li>Competent in basic computer skills</li>
<li>Participatory management, team building, motivational, and administrative skills welcomed but not required.</li>
<li>Critical thinking</li>
</ul>
<b>WORK ENVIRONMENT AND HAZARDS:</b><br>
Exposure Class I and II, service specific. Limited exposure to blood, body fluids, excretions or secretions (II). Routine or potential exposure to blood, body fluids excretions or secretions (I).
<br><br>
<b>PHYSICAL DEMANDS:</b><br>
<b>Sedentary work:</b> standing, walking and sitting for prolonged periods of time.
<br><br>
<b>Pay Range:</b> $17.85-25.90
<br>Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
<br><br>
Our Commitment
<br><br>
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Patient Access Representative - Main Registration

Thomas Jefferson University & Jefferson Health

<div><p><b>Job Details
</b></p>3P-11:30P
<br>
Week 1: Mon, Tues, Wed, Thurs, Sat
<br>
Week 2: Sun, Mon, Wed, Thurs, Fri
<br>
<br>
Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker&rsquo;s comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required.
<p></p><p><b>Job Description
</b></p><ul><li><p>Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
</p></li><li><p>Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned
</p></li><li><p>Requests photo ID and insurance cards, scanning copies
</p></li><li><p>Records complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits, if appropriate. Interviewing patients to accurately complete the Medicare Secondary Payer (MSPQ) questionnaire for all Medicare patients.
</p></li><li><p>Uses RTE (Real Time Eligibility), Phreesia or payer websites to verify patients&rsquo; insurance coverage and benefits including patient&rsquo;s out of pocket liability. Ensures proper referral and authorizations are on file as needed.
</p></li><li><p>Completes all activities with adherence to departmental and institutional protocols
</p></li><li><p>Assures regulatory and compliance requirements are met
</p></li><li><p>Achieves individual and team performance metrics
</p></li><li><p>Communicates and collects out-of-pocket liability from patients at the time of service
</p></li><li><p>Rotates assignment to all points of service areas within Patient Access (Outpatient Registration and Emergency Department)
</p></li></ul><p></p><p>Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner
<br>
Knowledge of medical terminology and/or third-party insurance coverage including managed care plans
<br>
Strong verbal and written communication and customer service skills
<br>
Meticulous attention to detail
</p><p></p><p><b>Minimum Education and Experience Requirements
</b><br>
Required High School Diploma or GED, Associates degree in healthcare or business administration preferred
<br>
AND
<br>
Emergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept preferred. Current Jefferson Seamless Access Representatives with a minimum of 1 year of experience will be considered as meeting the experience requirement.
</p><p></p><p><b>Salary Range
</b></p>$17.00 to $21.89 Hourly
<p>The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive.
</p><p></p><p><b>Work Shift
</b></p>Workday Day (United States of America)
<p></p><p><b>Worker Sub Type
</b></p>Regular
<p><b>Employee Entity
</b></p><p></p>Kennedy University Hospitals, Inc
<p><b>Primary Location Address
</b></p>18 East Laurel Road, Stratford, New Jersey, United States of America
<p></p><p>Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
</p><p></p><p>Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
</p><p></p><p><b>Benefits
</b></p><p>Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&amp;D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.
</p><p></p><div><div><div><div><div><div><p>For more benefits information,</p></div></div></div></div></div></div></div><div></div>

Patient Access Representative - FT, Evening (3P-11:30P) - Stratford ED

Nashville General Hospital at Meharry

<div><div><div><div><div><b>Nashville General Hospital is hiring for a Patient Access Services Team Lead for Patient Access Services as a full-time job in Nashville, Tennessee.</b></div><div></div><div>
The Patient Access Services Team Lead is the leader of the first line of quality service to our patients and our guests. This position leads ambassadors of service, setting the standard. This position will lead a team that greets customers and subsequently provides the highest level of customer service possible. Performs timely and accurate registrations, scheduling, complete benefit verification, patient education (regarding benefits), scanning, faxing, and appropriate authorizations, and referrals for services.</div><div>
</div><div></div><div><b><i>
Patient Service Representative</i></b><b> Roles &amp; Responsibilities:</b></div><div></div><div><div><ul><li><b><i>
Leadership Level Customer Service </i></b><i>-</i><b><i> </i></b>Treats all customers and employees with dignity, respect and courtesy at ALL times, while proactively assisting customers as needed.</li></ul></div><div><ul><li><b><i>
Scheduling </i></b><i>- </i>Schedules surgery/procedures, PAT appointments and 1st post-op visit with appropriate services. Communicates appointments to patients, physicians and others as required. Maintains department data base as back up. Acts as liaison to facilitate communications between physicians, patient/families, PAT, OR, patient access, patient accounts, payors, and outside customers.</li></ul></div><div><div><div><ul><li><b><i>
Department Responsibilities</i></b><i> - </i>Follows hospital and departmental rules and regulations by adhering to policies/procedures such as confidentiality, code of conduct, attendance and payroll policies. Maintains a safe and clean patient care area. Uses work time productively.</li></ul></div></div></div></div></div></div></div><div>
</div><div><b>
Required Skills &amp; Qualifications:</b></div><div><ul><li>
Proven leadership skills and abilities, 1-2 years preferred in a Healthcare/Clinic setting</li><li>
Minimum of 2 yrs. work experience working in a patient access fast-paced healthcare environment.</li><li>
Insurance Verification Experience</li><li>
Healthcare Scheduling Experience</li><li>
Bilingual English/Spanish Preferred</li><li>
Experience working with managed care health plans</li><li>
Excellent patient registration skills</li><li>
Excellent customer service and telephone etiquette required</li><li>
Solid knowledge of medical terminology</li><li>
Proficient computer skills; internet, typing, data entry</li><li>
High School Diploma (Equivalent) or Higher</li></ul><p><b>
About Nashville General Hospital</b></p><p>
Nashville General Hospital (NGH) is Nashville&rsquo;s original community- based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community.</p><p><b>
Our benefits include:</b></p><ul><li>
Benefits begin on the first day of the month after one full calendar month of employment</li><li>
Programs to reduce share of deductible and total out-of-pocket expenses</li><li>
Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses (see NGH providers without co-pays)</li><li>
Short and Long-Term Disability - up to 60% of eligible weekly pay</li><li>
Life Insurance - Metro provides you with basic life and AD&amp;D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.</li><li>
Retirement Plan - eligible up to IRS max limits and includes company contribution</li><li>
Shift and Weekend Differential Pay Offered on Nights and Weekends</li><li>
Tuition Reimbursement for employee and dependents</li><li>
12 paid holidays - any holiday worked is another holiday banked</li><li>
Flexible Spending Accounts</li><li>
Onsite Gym</li><li>
Free Parking for all employees</li></ul><p>
Join our team at Nashville General Hospital. Apply today!</p></div></div>

Patient Access Services Team Lead - Pre Reg

Blanchard Valley Health System

<div><p><b>PURPOSE OF THIS POSITION</b></p><p>
The primary purpose of this position is to plan and coordinate the authorization functions for BVHS patients. Act as a liaison between the physicians, facilities, patients and professional billing companies. Coordinates information between patients, their insurance companies, and the facilities at which the patient is being served. Responsible for accurately entering patient data and interpreting insurance verification and coverage for patients.</p><p><b>
JOB DUTIES/RESPONSIBILITIES</b></p><ul>
<li>
Duty 1: Ability to process patient authorizations in a timely manner with accurate data.</li>
<li>Duty 2: Ability to use current EHR system and all insurance verification and authorization tools, identifies and confirms active insurance coverage and required authorizations for outpatient and inpatient services. Ability to discover/provide clinical data in the EHR or from the ordering provider to support authorization needs.</li>
<li>Duty 3: Ability to effectively communicate with insurance and governmental agencies in order to have complete and accurate procedure authorizations and approvals.</li>
<li>Duty 4: Ability to professionally communicate to all patients and office staff, and meet age specific requirements for handling their requests.</li>
<li>Duty 5: Continue to stay informed of any statute and/or regulation that could affect Authorization requirements.</li>
<li>Duty 6: Work through the retro auth request lists, working with denials, and have the ability to timely address order/rad changes that may affect an authorization.</li>
<li>Duty 7: Acts as a liaison between the facility, patient/family and ordering provider to resolve problems and/or address complaints.</li>
<li>Duty 8: Participates in a variety of unit and hospital educational programs to maintain current skills and competency levels. Participates in and fully supports new hire and other department training and shadowing. Provides a positive learning environment and compassionate mentoring.</li>
<li>Duty 9: Has ability to problem solve and offers assistance as needed to all customer groups.</li>
<li>Duty 10: Performs all duties and responsibilities in a manner consistent with and supportive of the mission and value statement of Blanchard Valley Health System.</li>
</ul><p><b>
REQUIRED QUALIFICATIONS</b></p><ul>
<li>
High school graduate or GED equivalent</li>
<li>Data entry and/or PC experience required</li>
<li>Medical terminology coursework or knowledge required</li>
<li>BWC, VA, Medicare, Medicaid and commercial healthcare insurance knowledge</li>
<li>Positive service-oriented interpersonal and communication skills required</li>
<li>Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status. Must be able to interpret the appropriate information needed to identify each patient&rsquo;s requirements relative to their age-specific needs and to provide the care needed as described in the area&rsquo;s policies and procedures.</li>
</ul><p><b>
PREFERRED QUALIFICATIONS</b></p><ul>
<li>
Some related college preferred</li>
<li>Insurance verification and authorization submission/verification experience preferred</li>
<li>Knowledge of current EHR and insurance verification/authorization software</li>
<li>Ability to meet remote work requirements.</li>
</ul><p><b>
PHYSICAL DEMANDS</b></p><p>
This position requires a full range of body motion with intermittent walking, lifting, bending, climbing, squatting, kneeling, twisting, sitting and standing. The associate must be able to lift 20-30 pounds or more. The individual must have excellent eye-hand coordination with the ability to grasp, push and pull, have fine fingers dexterity and manipulation. The associate must be able to reach work above the shoulders. This position requires corrected vision and hearing in the normal range. The associate must have excellent verbal skills to communicate with patients, physicians, and co-workers.</p><p><b>
This position is classified &ldquo;at risk&rdquo; for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.)</b></p></div>
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</div><div></div><div><h3 class="jobSectionHeader"><b>Job Snapshot</b></h3>
<div><h4 class="jobSectionHeader"><b>Employee Type</b></h4>
Per Diem
</div><div><h4 class="jobSectionHeader"><b>Street Address</b></h4>
1900 South Main Street
</div><div><h4 class="jobSectionHeader"><b>Location Map</b></h4>
</div><div><h4 class="jobSectionHeader"><b>Date Posted</b></h4>
03/10/2026
</div><div><h4 class="jobSectionHeader"><b>Job ID</b></h4>
19726
</div><div><h4 class="jobSectionHeader"><b>Shift</b></h4>
1st</div></div></div>

Patient Access Authorization Specialist (PRN)

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