patient access representative

UNC Health

<div>Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary: 
Provides 
professional medical services to patients. 
Responsibilities: 
1. Provides professional medical services to patients. 
2. Exercises independent professional judgment in the care and treatment of patients. 
3. Orders and prescribes medical treatment, diagnostic testing, nursing care and other health and medical services. Prescribes medically appropriate pharmaceuticals. 
4. Consults and counsels with patients and families. Provides health and medical education to patients and families. 
5. Refers patients as needed to appropriate medial specialists and other health care professionals to assure appropriate multidisciplinary care is provided. 
6. Documents medical and clinical care in the patient's medial record. Assigns the appropriate diagnostic and procedural codes to permit third party insurance billing. 
7. Supervises other medical professionals. 
8. Adheres to the principles of medical ethics.<div> 
Other information: 
Education Requirements: 
<ul><li>Active member of the Rex Hospital Medical Staff, including meeting the Board Certification requirements. Graduation from an accredited school of medicine.</li></ul>
Licensure/Certification Requirements: 
<ul><li>Board Certified OB-GYN, DEA;ACLS;MD</li></ul>
Professional Experience Requirements: 
<ul><li>Prefer prior hospitalist experience.</li></ul>
Knowledge/Skills/and Abilities Requirements: 
<ul><li>Language Skills: Should be able to communicate proficiently in English. REASONING ABILITYHigh-level quantitative and qualitative reason skills are essential in order to diagnosis medical and clinical issues presented by patients.CERTIFICATES, LICENSES, REGISTRATIONSNorth Carolina Medical License, DEA License, BLS/ACLS certification preferred. Board certified in Internal Medicine.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. the employee is occasionally required to stand, walk, kneel, bend and reach with hands and arms. Specific vision abilities required by this job include close vision. Ability to lift up to 25 pounds required.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physician generally works in a medical office setting. The noise level in the work environment is usually moderate. Reasoning Ability: High-level quantitative and qualitative reason skills are essential in order to diagnosis medical and clinical issues presented by patients.</li></ul></div><h3 class="jobSectionHeader"> 
Job Details</h3>
Legal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care 
Organization Unit: Patient Accounting
Work Type: Full Time 
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Weekend
Location of Job: PARDEESUPP
Exempt From Overtime: Exempt: No 
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.</div>

Patient Access Representative I

Memorial Hermann Health System

<div>At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Position is responsible for scheduling patient appointments, ensuring medical necessity compliance, verifying eligibility, and posting payments. 
 
Shift: Monday - Friday, 8:30a - 5:00p.<h2 class="jobSectionHeader">
Job Description</h2><div><div>
Minimum Qualifications</div></div><div><div><div><div><div><div><div><div><div>
Education: High School Diploma or GED preferred
Licenses/Certifications: (None)
Experience / Knowledge / Skills:<ul><li>
Two (2) years of experience in a hospital or customer service setting</li><li>
Ability to multi-task</li><li>
Proficient typing/keyboarding skills</li></ul>
Principal Accountabilities<ul><li>
Schedules patient appointments and enters required information in the computer system in an accurate and timely manner.</li><li>
Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.</li><li>
Explains all required forms to the patient or guarantor and obtains the necessary signatures.</li><li>
Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.</li><li>
Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility.</li><li>
Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.</li><li>
Posts payments in the computer system and generates the appropriate patient receipts.</li><li>
Monitors, reviews and resolves patient account issues on assigned reports.</li><li>
Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, physicians&rsquo; office staff, insurance companies, as well as patients and their families ( all Patient Access customers). Completes thorough and accurate documentation.</li><li>
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.</li><li>
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.</li><li>
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann&rsquo;s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.</li><li>
Other duties as assigned.</li></ul></div></div></div></div></div></div></div></div></div></div>

Patient Access Representative. II - Central Scheduling

UT Southwestern Medical Center

WHY UT SOUTHWESTERN?
 
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
 
JOB SUMMARY
 
The Patient Access Representative I directly interacts with patients on the phone and/or in person under direct supervision to support front office business operations in a hospital or hospital based clinic location. They maintain a patient centered attitude at all times, demonstrating compassion and empathy for patients and their families. They work as part of an elite team to support UT Southwestern operations and initiatives. They may be required to travel to both on and off-campus locations. This position offers a career ladder based on progressive responsibilities and performance.
 
BENEFITS
 
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
 
PPO medical plan, available day one at no cost for full-time employee-only coverage
 
100% coverage for preventive healthcare-no copay
 
Paid Time Off, available day one
 
Retirement Programs through the Teacher Retirement System of Texas (TRS)
 
Paid Parental Leave Benefit
 
Wellness programs
 
Tuition Reimbursement
 
Public Service Loan Forgiveness (PSLF) Qualified Employer
 
Learn more about these and other UTSW employee benefits!
 
EXPERIENCE AND EDUCATION
 
Required
 Education
 High School Diploma or GED
 Preferred
 Experience
 1 year 1-3 years experience in a Customer Service field and
 
2 years experience in a Clinical/Medical office setting
 
JOB DUTIES
 Pre-register/Register patients for scheduled/unscheduled services, inpatient/outpatient procedures within all applicable hospital based areas.
 
Interview patient(s) and/or their representative at workstation or bedside to obtain demographic/insurance information or verify information already on file. All registrations performed utilizing available up to date technology (i.e. carts/workstation on wheels, tablets, etc)
 
Obtain copies of necessary identification and insurance cards.
 
Document appropriate information in the registration system based upon departmental documentation standards.
 
Accurate and timely deployment of legal and compliance consent forms and documents.
 
Initiates the Advance Directive process when applicable.
 
Ensures all patients are continually informed of their visit status when services are delayed.
 
Initiate, obtain and/or update insurance verification as appropriate for patient services.
 
Coordinate accurate patient data to determine financial obligation. Collection of insurance co-payments, deductible amounts, self-pay deposits and patient balances from the patient/guarantor. Request full or partial payment for services rendered according to collection policies.
 
Follows all guidelines set forth in the Cash Handling policy. Produce paperwork on each patient for distribution to appropriate departments.
 
Obtain ABN's and/or non-covered notice forms when applicable.
 
Learn and maintain up to date knowledge of registration system user operations, front line workflows and policies and procedures
 
Deliver superior customer service, representing UT Southwestern in a positive and professional manner to patients, colleagues and the community following AIDET guidelines.
 
Greets and direct/escort patients and/or visitors to appropriate location, providing information as needed or obtain transport assistance.
 
Build rapport and effective communication with internal and external team members to ensure best outcomes for the patient(s) in our care
 
Maintain neatness of waiting area and assigned workspace; keeps area stocked with pamphlets and other materials as appropriate. Ensure adequate inventory of items necessary for day-to-day functions of assigned registration location, such as office supplies and patient forms.
 
Release patient records as needed.
 
Knowledge of various regulatory agencies: The Joint Commission, Center for Medicare and Medicaid Services, State & Federal Laws, Hospital/Departmental Policies.
 
Meet established department productivity, collections and quality standards.
 
Meets/exceeds performance expectations and completes work within the required timeframe.
 
Protects the privacy and security of patient health information to ensure that confidentiality is maintained. Adheres to HIPAA guidelines when contacting patient.
 
Work with physician offices, insurance verification, financial counseling and/or patients when an insurance issue becomes apparent.
 
Coordinates with case management, physician's office and/or ancillary department regarding any additional information needed on their part to obtain pre-certification and insurance benefits
 
Practice and adhere to the "Code of Conduct" philosophy, Core Values and "Mission and Value Statement"
 
Search MPI completely to ensure that we are using the correct medical record number. Notify HIM for any duplicate unit numbers
 
Performs other related duties and projects as assigned. This job description should not be considered an exhaustive listing of all duties and responsibilities performed in this position. Our practice encourages all employees to develop personal and professional goals for themselves and will provide opportunities for continued growth and development.
 
Maintains a patient centered attitude at all times, demonstrating compassion and empathy for patients and their families.
 
ACD Line- monitor and appropriately direct calls and/or assist as necessary.
 
RightFax- monitor and complete registrations/direct faxes as needed.
 
Level Specific Duties
 
Knowledge of policies regarding services, pricing, insurance billing, and payment of account.
 
Monitors the correct patient work queue for the assigned department(s)
 
Schedule walk-in appointments if applicable.
 
SECURITY AND EEO STATEMENT
 
Security
 This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
 
EEO
 
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Benefits UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
 PPO medical plan, available day one at no cost for full-time employee-only coverage
 100% coverage for preventive healthcare – no copay
 Paid Time Off, available day one
 Retirement Programs through the Teacher Retirement System of Texas (TRS)
 Paid Parental Leave Benefit
 Wellness programs
 Tuition Reimbursement
 Public Service Loan Forgiveness (PSLF) Qualified Employer
 Learn more about these and other UTSW employee benefits!

PATIENT ACCESS REP I, PRN

NORTH MISSISSIPPI HEALTH SERVICES

<div></div><div><h1 class="jobSectionHeader">Patient Access Coordinator, Outpatient Infusion
</h1><div><div><div>Job ID: 000E9D</div>
<div>Tupelo</div>
<div>Administrative Support - OUTPATIENT INFUSION HOME PROGRAM</div>
<div>Full Time - Day</div>
</div></div><div><h2 class="jobSectionHeader">Posting Description</h2>
<div>We believe a career is more than just a career &mdash; it's a calling. Our teammates' &quot;True North&quot; is what calls them to health care; it&rsquo;s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love. 
</div></div>
<div><h2 class="jobSectionHeader">Job Description</h2>
<div>JOB SUMMARY 
The Patient Access Coordinator at North Mississippi Health Services is responsible for supporting the overall financial health of the organization by completing the daily activities of the collecting and input of Insurance Information, Point of Service Collections and Financial Arrangements, &amp; Customer Service via Direct Contact with Patients and their family members. This role operates under the guidance of the Patient Access Manager and requires an experienced individual with excellent analytical, organizational, and communications skills to manage Demographic and Insurance Information. resolve real time edits &amp; denials, and interface effectively wit h internal and externa l stakeholders to promote timely and accurate patient flow and collections. 
 
JOB FUNCTIONS 
Scheduling:
<ul>
<li> Responsible for scheduling/rescheduling, pre-certifying, checking medical necessity, and pre-registering patients for appointments, diagnostic tests, and outpatient procedures as ordered by referring providers</li>
<li>Obtains necessary information required for scheduling, pre-certification, and pre-registration</li>
<li>Obtains and/or verifies patient demographics, insurance information/eligibility, and benefits</li>
<li>Responsible for informing patients and/or clinical staff of the proper preparation and instructions for the tests ordered</li>
<li>Notifies patient of the location of the appointment date &amp; time, test, and/or procedure 
Patient Experience:</li>
<li>Obtains crucial confidential patient identification information including patient records, signatures, and payment information repeatedly and ensures HIPAA guidelines are enforced</li>
<li> Effectively communicates NMHS&rsquo; organizational revenue cycle and financial policies including estimates, charity plans and payment options to patients and patient representatives</li>
<li>Provides bedside registration to obtain consent form signatures, collect insurance, and other confidential information pertinent information to ensure accurate medical record data entry that aligns with CMS and other regulatory agencies 
Collections &amp; Financial Arrangements:</li>
<li>Ensures team members are providing estimates to guarantors for elective procedures and collection attempted at the point of pre-registration or point of service</li>
<li>Ensures team members are administering ABNs when necessary</li>
<li>Ensures accounts are financially secure prior to service</li>
<li>Ensures timely and accurate processing of accounts in accordance with best practices, defined workflow, procedures, and applicable legislation/regulations 
Denials Management:</li>
<li>Corrects front end errors real time to minimize denial throughput</li>
<li>Develops strategy for consistently obtaining accurate, timely, and beneficial patient demographic information</li>
<li>Review post service denials to assist in developing front end strategies to reduce denial inflow</li>
<li>Identifies trends and reports potential significant and recurring issues along with possible solutions to leadership</li>
<li>Takes proactive, corrective action through systematic and procedural development to reduce incoming denials 
Contract Management:</li>
<li>Maintains familiarity with payer methodologies to ensure accurate estimates are communicated with patients &amp; system variances are communicated with leadership</li>
<li>Manages expected reimbursement to ensure appropriate patient portion is collected prior to service</li>
<li>Develops strategy for partnering with business office to ensure estimates &amp; transparency are accurate</li>
<li>Analyzes estimate variances to understand where/why deviations occurred</li>
<li>Identifies trends and reports potential significant and recurring issues along with possible solutions to leadership 
Communication:</li>
<li>Effectively communicates information to staff, internal and external customers</li>
<li>Creates strong customer service orientation and collaboration</li>
<li>Provides excellent customer service to all internal and external customers 
Liaison:</li>
<li>Contacts insurance companies, patients, and providers regarding authorizations, medical necessity, and financial responsibility</li>
<li>Serves as liaison between payers and hospital departments/physician offices or patients in resolving front end errors which would result in denials 
Reporting:</li>
<li>Assists in preparation of monthly error reports and other error reports as requested</li>
Assists in preparation of monthly collections reports and other collection reports as requested 
<li>
 
QUALIFICATIONS 
 
Education 
</li>
<li> High School Diploma or GED Equivalent . 
 
Licenses and Certifications 
 
Work Experience 
</li>
<li>1-3 years</li>
<li>1-3 years 
 
Knowledge Skills and Abilities 
</li>
<li>Working knowledge of Registration systems, Medicare/Medicaid/Third Party Liability/Workers Compensation requirements</li>
<li>Proficient in Microsoft Office (Word, Excel, and Outlook)</li>
<li>Knowledge of applicable state and federal regulations relating to registering accounts and collecting at point of service</li>
<li>Excellent negotiating and analytical skills</li>
<li>Strong verbal and written communication skills;</li>
<li>Excellent interpersonal skills;</li>
<li>Effectively and efficiently prioritizes and organizes tasks</li>
<li>Provides supervision to direct reports</li>
<li>Develops, implements/evaluates projects (timely &amp; efficient manner)</li>
<li>Evaluates and provides coaching for all employees within the scope of responsibility</li>
<li>Ensures accurate and timely collection of all appropriate patient estimates</li>
<li>Ensures effective monetary management of Deposits</li>
<li>Ensures timely and accurate processing of accounts in accordance with best practices, defined workflow, procedures, and applicable legislature/ regulations</li>
<li>Gathers and relays information with knowledge, tact, and diplomacy</li>
<li>Experiences daily contact with co-workers, patients, payers, and other NMHS/NMMC staff members</li>
<li>Exhibits strong written and verbal communication skills</li>
<li>Reflects a positive, caring attitude toward clients, patients, staff, and the public we serve</li>
<li>Evaluates and coaches reporting employees to accomplish major goals and objectives</li>
<li>Develops, implements/evaluates projects in a timely &amp; efficient manner 
 
Physical Demands 
 
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</li>
<li>Standing. Constantly</li>
<li>Walking. Frequently</li>
<li>Sitting. Rarely</li>
<li>Lifting/Carrying. Frequently 50 lbs</li>
<li>Pushing/Pulling. Frequently</li>
<li>Climbing. Occassionally</li>
<li>Balancing. Occassionally</li>
<li>Stooping/Kneeling/Bending. Frequently</li>
<li>Reaching/Over Head Work. Frequently</li>
<li>Grasping. Frequently</li>
<li>Speaking. Occassionally</li>
<li>Hearing. Constantly</li>
<li>Repetitive Motions. Constantly</li>
<li>Eye/Hand/Foot Coordinations. Frequently 
 
Benefits A****vailable</li>
<li>Continuing Education</li>
<li>403B Retirement Plan with Employer Match Contributions</li>
<li>Pet, Identity Theft and Legal Services Insurance</li>
<li>Wellness Programs and Incentives</li>
<li>Referral Bonuses</li>
<li>Employee Assistance Program</li>
<li>Medical Benefits</li>
<li>Dental Benefits</li>
<li>Vision Benefits</li>
<li>License + Certification Reimbursement</li>
<li>Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance</li>
<li>Employee Discount Program</li>
<li>Other:</li>
<li>Early Access to Earned Wages</li>
<li>Tuition Assistance</li>
<li>Relocation Assistance</li>
<li>Paid Time Away</li>
<li>Special Employee Rates at NMMC Wellness Centers</li>
</ul></div></div><div><h2 class="jobSectionHeader">Requirements</h2>
<div>No additional requirements from any stated in the above description.
</div></div><div><h3 class="jobSectionHeader">Education</h3>
<div>You must have the following education to apply:
</div>You must have a High School Diploma or GED or higher</div></div>

Patient Access Coordinator, Outpatient Infusion

GNH India Pharmaceutical Limited

Job Description :We are looking for a Business Head - Patient Access for our organization. The candidate must have minimum 5 years of experience in designing, implementing, and scaling patient access programs to ensure optimal reach, affordability, and adherence support for therapies, particularly in high-value specialty.Key Responsibilities:<ul><li>Lead Patient Access Programs (PAP) ensuring compliance with regulatory, ethical, and medical standards.</li><li>Design and manage patient support programs (PAPs, co-pay models, diagnostic support, adherence initiatives)</li><li>Build strategic partnerships with hospitals, NGOs, payers, and government bodies to expand access</li><li>Ensure all access initiatives comply with legal, ethical, and regulatory standards.</li><li>Collaborate cross-functionally with medical, marketing, sales, regulatory, and market access teams</li><li>Monitor program effectiveness and ensure transparent reporting to stakeholders.</li><li>Provide medical expertise and scientific credibility to access initiatives.</li><li>Lead vendor selection and management for program operations</li><li>Utilize patient and market data to derive actionable insights</li><li>Represent the organization in external forums related to access and affordability</li></ul>Requirements:<ul><li>MBBS/MD with minimum 5 years of experience in pharma business development, patient support programs, or healthcare access</li><li>Strong understanding of pharmaceutical distribution models and regulatory environment.</li><li>Excellent communication and stakeholder management skills.</li><li>Medical doctor preferred</li></ul>Job Types: Full-time, PermanentPay: &#8377;50,000.00 - &#8377;70,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

Business Head - Patient Access

TriStar Health

<div><h5 class="jobSectionHeader">Schedule: Monday - Thursday 7am-5:30pm</h5>
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Access Team Lead today with TriStar StoneCrest Medical Center.<h5 class="jobSectionHeader">
Benefits</h5>
TriStar StoneCrest Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul> 
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Come join our team as a Patient Access Team Lead. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5> 
As a Patient Access Team Lead, you will be responsible for providing feedback on daily registration processes and staffing issues to the Patient Access Supervisor or Patient Access Manager. You will also provide assistance to staff level employees as necessary to ensure compliance with department policies and procedures. Assist leadership with staffing, report reconciliation, and QA process. 
What you will do in this role: 
<ul><li>
Staff and order supplies according to budget guidelines and department needs</li><li>
Assists Manager and/or Supervisor in creating staff schedules and ensures adequate coverage</li><li>
Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient's experience expectations.</li><li>
Promotes and demonstrates excellent customer service</li><li>
Maintain QA statistics (including patient wait times, etc.) and report results to Supervisor or Manager.</li><li>
Oversee the daily activities of the registration area to ensure department standards are met</li><li>
Assists Supervisor and/or Manager in educating registration staff of any changes pertinent to their roles When appropriate, relieve staff members during employee sick/vacation time</li><li>
Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits and payment of services from legally responsible patients</li><li>
Work closely and professionally with nursing and ancillary departments in effort to maintain a teamwork approach</li><li>
Excel in all functions performed by patient representatives in all registration areas</li><li>
Collect/request deposits and copays</li><li>
Assume on-call responsibilities to insure adequate staffing and problem-solving</li><li>
Register all patient types</li><li>
Assists in resolving patient concerns</li></ul> 
What qualifications you will need: 
<ul><li>
High school diploma or GED preferred.</li><li>
At least one year of related experience required.</li></ul> 
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
&quot; 
&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Access Team Lead opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Patient Access Team Lead

Trinity Health

Employment Type: 
Part time
 
Shift: 
Day Shift
 
Description: 
Provides patient focused customer service. Performs outpatient& / or inpatient registration& insurance verification functions; collects patient financial liability payments& ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications& referrals. Provides general information to hospital users, patients, families& physician offices.This position is fully onsite; there is no option to work remotely.
 
Essential Functions
 Our Trinity Health Culture: Knows, understands, incorporates& demonstrates our Trinity Health Mission, Values, Vision, Actions& Promise in behaviors, practices& decisions.
 
Work Focus: 
Researches, collects& analyzes information. Identifies opportunities, develops solutions,& leads through resolution.
 Collaborates on performance improvement activities as indicated by outcomes in program efficiency& patient experience.
 Responsible for distribution of analytical reports.
 Process Focus: Utilizes multiple system applications to perform analysis, create reports& develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices& processes to ensure quality, confidentiality& safety are prioritized.
 Demonstrates knowledge of departmental processes& procedures& ability to readily acquire new knowledge.
 
Data Management& Analysis: 
Research& compiles information to support ad-hoc operational projects& initiatives.
 Synthesizes& analyzes data& provides detailed summaries including graphical data presentations illustrating trends& recommending practical options or solutions while considering the impact on business strategy& supporting leadership decision making.
 Leverages program& operational data& measurements to define& demonstrate progress, ROI& impacts.
 Maintains a Working Knowledge of applicable federal, state& local laws / regulations, Trinity Health Integrity& Compliance Program& Code of Conduct, as well as other policies, procedures& guidelines in order to ensure adherence in a manner that reflects honest, ethical& professional behavior& safe work practices.
 
Minimum Qualifications
 High school diploma or equivalent.
 HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
 PAR I
 Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.
 
Additional Qualifications (nice to have)
 Medical terminology required& knowledge of diagnostic& procedural coding
 Insurance verification with the ability to explain benefits, secure necessary authorizations
 
Our Commitment
 
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Representative, Patient Access

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