patient access specialist

UCHealth

<div>Location: UCHealth UCHlth Urg Care Garden of Gods, US:CO:Colorado Springs 
 
Department: UCHlthMG S Garden Urgent Care 
 
FTE: Part Time, 0.6, 24.00 hours per pay period (2 weeks) 
 
Shift: Days
 
 
Pay: $19.67 - $25.57 / hour. Pay is dependent on applicant's relevant experience 
 
Summary: 
Performs receptionist, registration, and clerical duties associated with registering patient for services. 
 
Responsibilities: 
<ul><li>
Meets with patient and/or patient's caregiver to exchange necessary information and documentation. Provides explanation of visit, instructions, and addresses concerns and questions.</li><li>
Communicates with referring provider's office, clinical department(s), and/or other appropriate personnel to exchange necessary information and determine schedule.</li><li>
Verifies insurance benefits and obtains pre-certification/authorization as necessary.</li><li>
Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up. Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.</li><li>
Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.</li></ul> 

Requirements: 
<ul><li>
BLS through the American Heart Association or the American Red Cross CPR for the Professional Rescuer with card in-hand before start date. BLS or CPR card must be good through sixty days of hire.</li></ul> 
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives. 
 
UCHealth invests in its Workforce. 
 
UCHealth offers a Three Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of three years' employment. 
 
UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status): 
<ul><li>
Medical, dental and vision coverage including coverage for eligible dependents</li><li>
403(b) with employer matching contributions</li><li>
Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank</li><li>
Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options</li><li>
Employer paid short term disability and long-term disability with buy-up coverage options</li><li>
Wellness benefits</li><li>
Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs</li><li>
Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year</li></ul> 
Loan Repayment: 
<ul><li>
UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.</li></ul> 
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified. 
 
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
 
 
Who We Are (uchealth.org)</div>

Patient Access Specialist

Wellstar Health System

<div>How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Night (United States of America)<h2 class="jobSectionHeader">
Job Summary:</h2>
Wellstar North Fulton Hospital has an opportunity for a Patient Access Specialist II ED Services - Full-Time Night Shift 
This job is typically the first point of contact for patients presenting to the Emergency Department and must ensure a pleasant experience for patients and visitors. Strictly follows EMTALA protocols prior to performing registration of emergency room patients. Gathers appropriate identification for patient and confirms all patient demographics to validate patient identity. Conducts intensive screening of all Medicare, Medicaid and managed care patients to identify network status and coordination of benefits. Obtains all necessary customer consents/attestations. 
Responds to customer requests and answers questions regarding various service and account information. Analyzes and rectifies customer concerns using established procedures. Uses computer to access and/or update customer records. 
Collects patient portions, verifies, and posts transactions. Follows established procedures for processing receipts, cash etc. Sorts and files various documents. Assists with general hospital information and directions to departments within and outside of the WHS facility. Establishes financial arrangements to reduce financial risk for WHS, helping to ensure that WellStar is reimbursed for its services. 
Is in good standing with all hospital policies including those related to attendance and staff development. Is a role model to all staff members, physicians, patients and visitors in guest relations. Demonstrates positive attitude about WellStar, staff and physicians. Actively participates in Quality Improvement processes in the employee respective department.<h2 class="jobSectionHeader"> 
Core Responsibilities and Essential Functions:</h2><div> 
Quality/ Safety 
<ul><li>Interviews each patient or representatives to obtain complete and accurate demographic, financial and insurance information.</li><li>Enters all patient information into the registration system.</li><li>Obtains all necessary signatures and is knowledgeable regarding any special forms that may be required by the patients third-party payer.</li><li>Reads physicians orders to determine the procedures requested and to instruct patients accordingly.</li><li>Escorts or arranges to have patient escorted to assigned room.</li><li>Makes corrections and updates patient account information in computer.</li><li>Obtains new medical record numbers for newborn admissions and other new patients.</li><li>Documents thorough explanatory notes on patient accounts, concerning any non-routine circumstances, clarifying special billing processes.</li><li>Maintains a working knowledge of available information system capabilities and performs all system applications that are required.</li><li>Understands and applies WHS philosophy and objectives, and PAS policies and procedures, as related to assigned duties. Understands the admission, outpatient and emergency registration process.</li><li>Maintains confidentiality of patient information, in accordance with WHS policy and HIPPA regulations.</li><li>Consistently demonstrates the ability to organize work, recognizes and establishes appropriate work priorities, and completes work in a productive manner, without creating backlogs.</li><li>Maintains proficiency in data entry skills.</li><li>Resolves errors and applicable Claim, DNB and Patient Work Queues.</li></ul>
Customer Service 
<ul><li>Greets all guest with a positive and professional attitude.</li><li>Receives patients valuables for safekeeping in the hospital safe.</li><li>Answers incoming phone calls and follows through with requests made.</li><li>Maintains courteous and cooperative working relationships with WHS management, patients, physicians, other professional contacts, and the general public. Demonstrates ability to tactfully handle difficult situations.</li><li>Presents a well-groomed and professional image in coordination with dept/ hospital dress codes.</li></ul>
Expected Performance, Behaviors and Results: 
<ul><li>The WellStar Experience (Must demonstrate a commitment to Service Excellence by):</li><li>Creating first impressions, memorable moments and impressions that fulfill the expressed and unexpressed wishes and needs of patients and family members.</li><li>Valuing patients and family members as partners in their care.</li><li>Having world-class processes in place.</li><li>Delivering high-touch care that is reliable, responsive and coordinated.</li><li>Focusing on constant innovation and creating improvements.</li><li>Celebrating our diversity with sensitivity and understanding.</li><li>Embracing the idea that we are all owners of our health system.</li></ul>
Budget/Financial 
<ul><li>Attempts to collect the estimated self-pay balance of all inpatient, outpatient and ER accounts, at the earliest possible collection control point.</li><li>Completes financial evaluation forms to document guarantors' income, expenses, assets and liabilities.</li><li>Identifies those patients without adequate insurance coverage. Makes personal contact with patient or guarantor to determine guarantor's ability to pay non-covered charges, as well as to determine potential eligibility for financial assistance programs (namely Medicaid).</li><li>Maintains a list of health care financial assistance programs and the eligibility requirements for each program. Refers patients/guarantors to sources of outside funding assistance, as needed.</li><li>Works efficiently and accurately within designated time frames to ensure a continuity of information and cash flow.</li><li>Documents concise and understandable notes regarding all self-pay account collection activity, as well as each patient or guarantor interaction. Documents all efforts to collect patient account balances, other self-pay collection activities and referrals to Medicaid.</li><li>Coordinates financial counseling activities with PAS Financial Counselor, Registration, Utilization Review, Nursing, Social Services, and Patient Financial Services.</li><li>Verifies insurance coverage and benefits.</li><li>Exceeds monthly quota on a consistent basis. Formally reports results of self-pay collection activity to direct supervisor, on a daily basis or according to policy. Provides feedback to PAS management concerning self-pay collection and data integrity issues.</li><li>Responsible for completion of appropriate error/issues in WorkQueues.</li><li>Identifies and resolves Payor Denials as indicated.</li></ul>
General 
<ul><li>Observes work hours and provides proper notice of absences, tardies work schedule changes.</li><li>Attends select departmental meetings at the request of WHS Management.</li><li>Completes monthly, quarterly, and annual mandatory training as required.</li><li>Performs other duties as assigned.</li></ul>
PAS II Team members serve as preceptors and mentors and as such must: 
<ul><li>Maintain a based on individual QA audit /or as reported by Epic (min. of 10 accounts) registration accuracy rate or higher in the past 12 months.</li><li>Maintain minimum productivity requirements.</li><li>Has no corrective disciplinary action during the past twelve (12) months.</li><li>Willing and able to function as a preceptor in the orientation of new patient access personnel and students.</li><li>Maintain required certifications by obtaining necessary CEUs and submitting timely to certifying board.</li></ul>
Performs other duties as assigned 
Complies with all WellStar Health System policies, standards of work, and code of conduct.</div><h2 class="jobSectionHeader"> 
Required Minimum Education:</h2><ul><li>
High School Diploma General or GED General or Associates Other-Preferred</li></ul><h2 class="jobSectionHeader"> 
Required Minimum License(s) and Certification(s):</h2> 
All certifications are required upon hire unless otherwise stated.<ul><li>
CHAA - Cert Healthcare Access Assoc or CPAR - Certified Patient Account Rep or CRCR - Certified Revenue Cycle Rep or CRCR-P - Certified Revenue Cycle Rep - Provisional (90 Days) within 120 Days</li></ul><h2 class="jobSectionHeader">
Additional License(s) and Certification(s):</h2><h2 class="jobSectionHeader"> 
Required Minimum Experience:</h2> 
Minimum 1 year experience in healthcare, or institutional work setting Required and 
Epic experience Preferred<h2 class="jobSectionHeader"> 
Required Minimum Skills:</h2> 
Computer/data entry experience. 
Ability to communicate with various members of the healthcare team. 
Effective communication skills (both written and verbal), attention to detail, self-directed and a positive attitude are essential. 
Effective problem solving and critical thinking skills. 
Working knowledge of patient registration systems and intermediate Microsoft Office Suite are preferred.
Join us and discover the support to do more meaningful work&mdash;and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.</div>

Patient Access Specialist II ED Services - Full-Time Night Shift

MultiCare Health System

<div>You Belong Here.
At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. 
FTE:: 1, Shift: : Day, Schedule: Day
Position Summary
The Patient Access Data Specialist is responsible for the accurate review and processing of client information in order to maintain client record in the electronic health record (EHR) and serve as a resource to both clinical staff and administrative teams. 
Requirements<ul>
<li>Three (3) years prior clerical experience in an office setting required</li>
<li>Two (2) years of experience working in mental health systems or other healthcare services using healthcare software systems preferred</li>
</ul>Our Values
As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
Why MultiCare?<ul><li>
Belonging: We work to create a true sense of belonging for all our employees</li><li>
Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve</li><li>
Market leadership: Washington state's largest community-based, locally governed health system</li><li>
Employee-centric: Named Forbes &ldquo;America&rsquo;s Best Employers by State&rdquo; for several years running</li><li>
Technology: &quot;Most Wired&quot; health care system 15 years in a row</li><li>
Leading research: MultiCare Institute for Research &amp; Innovation, 40 years of ground-breaking, clinical and health services research in our communities</li><li>
Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn</li></ul>
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $18.75 - $26.99 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant&rsquo;s years of experience align.
Associated benefit information can be viewed here.</div>

Patient Access Data Specialist

GNH India Pharmaceutical Limited

Job Description :We are looking for a Business Head - Patient Access for our organization. The candidate must have minimum 5 years of experience in designing, implementing, and scaling patient access programs to ensure optimal reach, affordability, and adherence support for therapies, particularly in high-value specialty.Key Responsibilities:<ul><li>Lead Patient Access Programs (PAP) ensuring compliance with regulatory, ethical, and medical standards.</li><li>Design and manage patient support programs (PAPs, co-pay models, diagnostic support, adherence initiatives)</li><li>Build strategic partnerships with hospitals, NGOs, payers, and government bodies to expand access</li><li>Ensure all access initiatives comply with legal, ethical, and regulatory standards.</li><li>Collaborate cross-functionally with medical, marketing, sales, regulatory, and market access teams</li><li>Monitor program effectiveness and ensure transparent reporting to stakeholders.</li><li>Provide medical expertise and scientific credibility to access initiatives.</li><li>Lead vendor selection and management for program operations</li><li>Utilize patient and market data to derive actionable insights</li><li>Represent the organization in external forums related to access and affordability</li></ul>Requirements:<ul><li>MBBS/MD with minimum 5 years of experience in pharma business development, patient support programs, or healthcare access</li><li>Strong understanding of pharmaceutical distribution models and regulatory environment.</li><li>Excellent communication and stakeholder management skills.</li><li>Medical doctor preferred</li></ul>Job Types: Full-time, PermanentPay: &#8377;50,000.00 - &#8377;70,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

Business Head - Patient Access

TriStar Health

<div><h5 class="jobSectionHeader">Schedule: Monday - Thursday 7am-5:30pm</h5>
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Access Team Lead today with TriStar StoneCrest Medical Center.<h5 class="jobSectionHeader">
Benefits</h5>
TriStar StoneCrest Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul> 
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Come join our team as a Patient Access Team Lead. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5> 
As a Patient Access Team Lead, you will be responsible for providing feedback on daily registration processes and staffing issues to the Patient Access Supervisor or Patient Access Manager. You will also provide assistance to staff level employees as necessary to ensure compliance with department policies and procedures. Assist leadership with staffing, report reconciliation, and QA process. 
What you will do in this role: 
<ul><li>
Staff and order supplies according to budget guidelines and department needs</li><li>
Assists Manager and/or Supervisor in creating staff schedules and ensures adequate coverage</li><li>
Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient's experience expectations.</li><li>
Promotes and demonstrates excellent customer service</li><li>
Maintain QA statistics (including patient wait times, etc.) and report results to Supervisor or Manager.</li><li>
Oversee the daily activities of the registration area to ensure department standards are met</li><li>
Assists Supervisor and/or Manager in educating registration staff of any changes pertinent to their roles When appropriate, relieve staff members during employee sick/vacation time</li><li>
Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits and payment of services from legally responsible patients</li><li>
Work closely and professionally with nursing and ancillary departments in effort to maintain a teamwork approach</li><li>
Excel in all functions performed by patient representatives in all registration areas</li><li>
Collect/request deposits and copays</li><li>
Assume on-call responsibilities to insure adequate staffing and problem-solving</li><li>
Register all patient types</li><li>
Assists in resolving patient concerns</li></ul> 
What qualifications you will need: 
<ul><li>
High school diploma or GED preferred.</li><li>
At least one year of related experience required.</li></ul> 
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
&quot; 
&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Access Team Lead opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Patient Access Team Lead

NORTH MISSISSIPPI HEALTH SERVICES

<div></div><div><h1 class="jobSectionHeader">Patient Access Coordinator, Outpatient Infusion
</h1><div><div><div>Job ID: 000E9D</div>
<div>Tupelo</div>
<div>Administrative Support - OUTPATIENT INFUSION HOME PROGRAM</div>
<div>Full Time - Day</div>
</div></div><div><h2 class="jobSectionHeader">Posting Description</h2>
<div>We believe a career is more than just a career &mdash; it's a calling. Our teammates' &quot;True North&quot; is what calls them to health care; it&rsquo;s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love. 
</div></div>
<div><h2 class="jobSectionHeader">Job Description</h2>
<div>JOB SUMMARY 
The Patient Access Coordinator at North Mississippi Health Services is responsible for supporting the overall financial health of the organization by completing the daily activities of the collecting and input of Insurance Information, Point of Service Collections and Financial Arrangements, &amp; Customer Service via Direct Contact with Patients and their family members. This role operates under the guidance of the Patient Access Manager and requires an experienced individual with excellent analytical, organizational, and communications skills to manage Demographic and Insurance Information. resolve real time edits &amp; denials, and interface effectively wit h internal and externa l stakeholders to promote timely and accurate patient flow and collections. 
 
JOB FUNCTIONS 
Scheduling:
<ul>
<li> Responsible for scheduling/rescheduling, pre-certifying, checking medical necessity, and pre-registering patients for appointments, diagnostic tests, and outpatient procedures as ordered by referring providers</li>
<li>Obtains necessary information required for scheduling, pre-certification, and pre-registration</li>
<li>Obtains and/or verifies patient demographics, insurance information/eligibility, and benefits</li>
<li>Responsible for informing patients and/or clinical staff of the proper preparation and instructions for the tests ordered</li>
<li>Notifies patient of the location of the appointment date &amp; time, test, and/or procedure 
Patient Experience:</li>
<li>Obtains crucial confidential patient identification information including patient records, signatures, and payment information repeatedly and ensures HIPAA guidelines are enforced</li>
<li> Effectively communicates NMHS&rsquo; organizational revenue cycle and financial policies including estimates, charity plans and payment options to patients and patient representatives</li>
<li>Provides bedside registration to obtain consent form signatures, collect insurance, and other confidential information pertinent information to ensure accurate medical record data entry that aligns with CMS and other regulatory agencies 
Collections &amp; Financial Arrangements:</li>
<li>Ensures team members are providing estimates to guarantors for elective procedures and collection attempted at the point of pre-registration or point of service</li>
<li>Ensures team members are administering ABNs when necessary</li>
<li>Ensures accounts are financially secure prior to service</li>
<li>Ensures timely and accurate processing of accounts in accordance with best practices, defined workflow, procedures, and applicable legislation/regulations 
Denials Management:</li>
<li>Corrects front end errors real time to minimize denial throughput</li>
<li>Develops strategy for consistently obtaining accurate, timely, and beneficial patient demographic information</li>
<li>Review post service denials to assist in developing front end strategies to reduce denial inflow</li>
<li>Identifies trends and reports potential significant and recurring issues along with possible solutions to leadership</li>
<li>Takes proactive, corrective action through systematic and procedural development to reduce incoming denials 
Contract Management:</li>
<li>Maintains familiarity with payer methodologies to ensure accurate estimates are communicated with patients &amp; system variances are communicated with leadership</li>
<li>Manages expected reimbursement to ensure appropriate patient portion is collected prior to service</li>
<li>Develops strategy for partnering with business office to ensure estimates &amp; transparency are accurate</li>
<li>Analyzes estimate variances to understand where/why deviations occurred</li>
<li>Identifies trends and reports potential significant and recurring issues along with possible solutions to leadership 
Communication:</li>
<li>Effectively communicates information to staff, internal and external customers</li>
<li>Creates strong customer service orientation and collaboration</li>
<li>Provides excellent customer service to all internal and external customers 
Liaison:</li>
<li>Contacts insurance companies, patients, and providers regarding authorizations, medical necessity, and financial responsibility</li>
<li>Serves as liaison between payers and hospital departments/physician offices or patients in resolving front end errors which would result in denials 
Reporting:</li>
<li>Assists in preparation of monthly error reports and other error reports as requested</li>
Assists in preparation of monthly collections reports and other collection reports as requested 
<li>
 
QUALIFICATIONS 
 
Education 
</li>
<li> High School Diploma or GED Equivalent . 
 
Licenses and Certifications 
 
Work Experience 
</li>
<li>1-3 years</li>
<li>1-3 years 
 
Knowledge Skills and Abilities 
</li>
<li>Working knowledge of Registration systems, Medicare/Medicaid/Third Party Liability/Workers Compensation requirements</li>
<li>Proficient in Microsoft Office (Word, Excel, and Outlook)</li>
<li>Knowledge of applicable state and federal regulations relating to registering accounts and collecting at point of service</li>
<li>Excellent negotiating and analytical skills</li>
<li>Strong verbal and written communication skills;</li>
<li>Excellent interpersonal skills;</li>
<li>Effectively and efficiently prioritizes and organizes tasks</li>
<li>Provides supervision to direct reports</li>
<li>Develops, implements/evaluates projects (timely &amp; efficient manner)</li>
<li>Evaluates and provides coaching for all employees within the scope of responsibility</li>
<li>Ensures accurate and timely collection of all appropriate patient estimates</li>
<li>Ensures effective monetary management of Deposits</li>
<li>Ensures timely and accurate processing of accounts in accordance with best practices, defined workflow, procedures, and applicable legislature/ regulations</li>
<li>Gathers and relays information with knowledge, tact, and diplomacy</li>
<li>Experiences daily contact with co-workers, patients, payers, and other NMHS/NMMC staff members</li>
<li>Exhibits strong written and verbal communication skills</li>
<li>Reflects a positive, caring attitude toward clients, patients, staff, and the public we serve</li>
<li>Evaluates and coaches reporting employees to accomplish major goals and objectives</li>
<li>Develops, implements/evaluates projects in a timely &amp; efficient manner 
 
Physical Demands 
 
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</li>
<li>Standing. Constantly</li>
<li>Walking. Frequently</li>
<li>Sitting. Rarely</li>
<li>Lifting/Carrying. Frequently 50 lbs</li>
<li>Pushing/Pulling. Frequently</li>
<li>Climbing. Occassionally</li>
<li>Balancing. Occassionally</li>
<li>Stooping/Kneeling/Bending. Frequently</li>
<li>Reaching/Over Head Work. Frequently</li>
<li>Grasping. Frequently</li>
<li>Speaking. Occassionally</li>
<li>Hearing. Constantly</li>
<li>Repetitive Motions. Constantly</li>
<li>Eye/Hand/Foot Coordinations. Frequently 
 
Benefits A****vailable</li>
<li>Continuing Education</li>
<li>403B Retirement Plan with Employer Match Contributions</li>
<li>Pet, Identity Theft and Legal Services Insurance</li>
<li>Wellness Programs and Incentives</li>
<li>Referral Bonuses</li>
<li>Employee Assistance Program</li>
<li>Medical Benefits</li>
<li>Dental Benefits</li>
<li>Vision Benefits</li>
<li>License + Certification Reimbursement</li>
<li>Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance</li>
<li>Employee Discount Program</li>
<li>Other:</li>
<li>Early Access to Earned Wages</li>
<li>Tuition Assistance</li>
<li>Relocation Assistance</li>
<li>Paid Time Away</li>
<li>Special Employee Rates at NMMC Wellness Centers</li>
</ul></div></div><div><h2 class="jobSectionHeader">Requirements</h2>
<div>No additional requirements from any stated in the above description.
</div></div><div><h3 class="jobSectionHeader">Education</h3>
<div>You must have the following education to apply:
</div>You must have a High School Diploma or GED or higher</div></div>

Patient Access Coordinator, Outpatient Infusion

Mac Care

Job descriptionPosition SummaryThe Clinical Triage Specialist is a healthcare professional responsible for assessing patient needs based on the severity of their condition, ensuring timely and appropriate medical attention. This role is critical within our U.S. healthcare network.Joining as a Clinical Triage Specialist offers a dynamic career path with growth opportunities. The next step could lead to a role as a Clinical Research and Medical Diagnosis Specialist, where you will learn how to assess patient charts and identify gaps.Alternatively, progression to a Master Trainer in Clinical Triage is possible, allowing you to design and upgrade curriculum with U.S. healthcare professionals and mentor other specialists.Additional opportunities include roles in Value-Based Care (VBC) and Medical Scribe Services (MSO), directly engaging with U.S. healthcare providers. These roles enhance your understanding of ICD coding and best practices in U.S. healthcare. Training opportunities, including company-paid international travel to Dubai and the U.S., facilitate access to global healthcare networks and professional development. Long-term commitment is rewarded with continuous learning opportunities, paid courses, certifications, and comprehensive training in EMR systems, patient protocols, and night-time care guidelines. You will also have access to mentorship programs with experienced professionals.Key Roles and ResponsibilitiesTriage Decision-Making<ul><li>Utilize standardized triage algorithms and protocols to assess patient status.</li><li>Assess the severity and urgency of U.S. patients' conditions.</li><li>Prioritize patients based on clinical judgment and triage criteria.</li><li>Escalate patient conditions to relevant stakeholders as needed.</li></ul>Patient Assessment<ul><li>Conduct thorough reviews of medical histories before scheduling calls.</li><li>Identify patient concerns, symptoms, and chief complaints.</li><li>Review doctor&rsquo;s notes, lab results, and medical imaging.</li></ul>Communication<ul><li>Collaborate with U.S. healthcare teams, including physicians and nurses.</li><li>Communicate effectively with patients, families, and caregivers.</li><li>Ensure clear handoffs and transitions.</li><li>Display compassion in patient interactions, understanding the importance of patient relationships.</li></ul>Protocols, Guidelines, and Compliance<ul><li>Ensure compliance with regulatory requirements and accreditation standards.</li><li>Maintain patient confidentiality and data security in line with HIPAA guidelines.</li><li>Adhere to ethical and professional standards.</li></ul>Documentation<ul><li>Document patient assessments meticulously.</li><li>Record triage decisions, actions, and outcomes.</li><li>Maintain accurate and up-to-date medical records.</li></ul>Required Skills and Qualifications<ul><li>Education: MBBS with a completed one-year internship (including six months in medicine, preferred).</li><li>Experience: Previous experience in community clinics is advantageous.</li><li>Language Skills: Proficient in English, with excellent oral and written communication skills.</li><li>Background Check: Clean criminal record.</li><li>IT Skills: Proficient in MS Office.</li></ul>Location: DHA Phase 6 (On-site)Work Schedule: Monday to Friday, 07 PM &ndash; 04 AM (Night Shift)Type: Full-timeCompany Benefits:&gt; Door-to-door transportation available free of cost.&gt; Medical &amp; Utility benefit&gt; Provident Fund facility&gt; Performance-based monthly bonusesJob Type: Full-timeWork Location: In person

Clinical Triage Specialist

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