patient account representative

FMOL Health

<div>The Patient Accounts Representative 2 works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital and/or professional charges. The Patient Accounts Representative 2 is responsible for the monitoring of patient accounts which includes, but is not limited to: claim submissions, researching and reviewing back end denials; determining appropriate action for submission of provider claims; outbound and inbound calls from insurance carriers, providers and patients; payment posting; collections; account adjustments and appeals.</div>
 <div><div><ul><li>Customer Service
<div><ul><li>Promptly answers inquiries from patients, co-workers, and employees regarding patient accounts in a kind and courteous manner.
</li></ul><ul><li>Assists in providing quality training and orientation for assigned employees.
</li></ul></div></li></ul><ul><li>Payer Relations
<div><ul><li>Advises patient or guarantor of third party payer benefits and estimated private payer amount and collects partial payments prior to admission in a manner that promotes the provision of high quality health care services by the department.
</li></ul><ul><li>Reviews patient papers and documentation for reported information accuracy, and researches errors on patient accounts, billing and insurance problems, and lost payments in order to ensure accurate record maintenance and prudent departmental operation.
</li></ul><ul><li>Makes written and verbal inquiries to third party payers, reconciles patient accounts, and makes payment arrangements in an effort to ensure that patients are free from financial burden and that patient interests are appropriately represented.
</li></ul><ul><li>Coordinates and originates payroll deduction actions for hospital employees in accordance with established policies and procedures, and oversees collection letter mail-outs for delinquent unpaid patient accounts in a prudent and efficient manner.
</li></ul><ul><li>Sends itemized patient account statements per attorney request or in response to subpoena in a professional and diligent manner.
</li></ul><ul><li>Reviews claims to make sure that payer specific billing requirements are met.
</li></ul><ul><li>Follows up on claims, determines and applies appropriate adjustments.
</li></ul><ul><li>Updates accounts.
</li></ul></div></li></ul><ul><li>Receivables
<div><ul><li>Works with external agencies and companies to provide patients with prompt reimbursement for hospital services. Interprets, explains, and counsels patient and family regarding hospital charges, services, and payment policies in a manner sensitive to the needs and financial situation of the patient.
</li></ul></div></li></ul><ul><li>Quality
<div><ul><li>Maintain a quality accuracy average of 95%
</li></ul><ul><li>Maintain a production set by management for specialty focus.
</li></ul><ul><li>Thoroughly completes assigned tasks with in the requested timeline.
</li></ul></div></li></ul><ul><li>Other Duties As Assigned
<div><ul><li>Performs other duties as assigned or requested.</li></ul></div></li></ul></div></div>
 <div><ul><li>Must have 2 yrs experience of relevant experience. Bachelor's Degree substitutes 2 yrs exp. Associate's Degree, trade school, or certification substitutes 1 yr exp.
</li><li>Some examples of relevant experience include LPN, RN, Revenue Cycle, Accounting, Bookkeeping, Business, Billing, Coding or call center environments.
</li><li>High School or equivalent
</li><li>Must possess knowledge of ICD-9/10, CPT and HCPCS coding. Must have accurate data entry skills. Must be able to answer multiple phone lines with incoming and outgoing calls. Must understand the explanation of benefits of various managed care companies. Must be able to demonstrate teamwork and willingness to work in cooperation and support of others as well as comply with FMOLHS policies and procedures.</li></ul></div>

Patient Account Representative 2 - Hospital

Redlands Community Hospital

Reporting to the Director of Patient Financial Services, this position is responsible for accurate insurance and self-pay billing, and follow-up .
 
<ul>
<li>Ability to meet all job physical requirements as outlined in job description or as agreed through a work place accommodation</li>
</ul>
EDUCATION/TRAINING/ EXPERIENCE: 
<ul>
<li>High school diploma or equivalent preferred.</li>
<li>One year of current hospital collection/billing experience preferred.</li>
<li>Computer skills preferred.</li>
</ul>
CERTIFICATIONS/LICENSES: 
<ul>
<li>None.</li>
</ul>

Patient Account Representative

Texas Health Resources

<div><div>Patient Account Representative II
Fast-paced, high-volume clinic looking for a top skilled Patient Account Rep II
Work location: 500 East Border Street Arlington, Texas 76010
Work environment: Remote Position: Contact Center &ndash; onsite training may be required
Work hours: Full-time, 40 hours weekly; Monday thru Friday, (8am - 430pm)
<div>Department Highlights:</div><ul><li> Monthly Bonuses</li><li> Remote Work with flexible schedule</li><li> Positive Team Environment
</li></ul></div><div>Here&rsquo;s What You Need:<ul><li> High School Diploma or equivalent (REQUIRED)</li><li> Two years of related experience (REQUIRED)</li><li> Hospital Collections / Denials Management experience (STRONGLY PREFERRED)</li></ul>
<ul><li>Insurance Collection experience is (Strongly Preferred)</li></ul>
What You Will Do:<ul><li> Verify validity of account balances by researching, reviewing and ensuring accuracy of payment and adjustment posting.</li><li> Contact payors, networks, patients, employers and other responsible parties to acquire timely and accurate/expected payment on assigned Accounts Receivable inventory.</li><li> Take necessary steps needed to acquire and provide information needed for claims that have a zero payment</li><li> Process rebills and other system actions, as needed</li><li> Understand and apply appropriate system discounts</li></ul>
<div>Additional perks of being a Texas Health employee:</div><ul><li> Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.</li><li> Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.</li><li> Strong Unit Based Council (UBC).</li><li> A supportive, team environment with outstanding opportunities for growth.</li></ul><div>
</div>Entity Highlights:
At Texas Health Resources, our mission is &ldquo;to improve the health of the people in the communities we serve.&rdquo; We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2.200 employees of consolidated joint ventures in the greater Dallas/Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.
Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we&rsquo;ve won and more.
Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.
#LI-RE1</div></div>

Patient Account Representative II - Collections - FullTime, Days

Sheppard Pratt

<div>General Summary:
<ul>
<li>Under general supervision and in accordance with established policies and procedures, is responsible for daily follow-up functions to secure payment and/or resolve outstanding accounts receivable for one or more of the assigned payer categories: Medicare, Medicaid, Blue Cross and Blue Shield, Commercial/Managed Care, Tri-Care, Worker&rsquo;s Compensation, Schools, DSS/DJS, and Self-Pay.</li>
<li>Uses computerized patient information management and Paperless Claim System (PCS) imaging systems to initiate, complete follow up, and update patient accounts with data required for preparation of third-party claims and client statements.</li>
<li>Post transactions, and bill insurance carriers/client and adjust third-party/self-pay data. Prepare and maintain required documentation.</li>
</ul>
<ul><li>The vast majority of this position involves interaction with insurance companies with only a very small percentage involving interaction with clinicians and patients.</li></ul>

Requires:
<ul>
<li>High School diploma</li>
<li>6 months - 12 months of experience in related billing and health insurance work. Follow-up and Medicaid experience strongly preferred.</li>
<li>Must have knowledge of billing practices, procedures, collections, third-party payer and Universal Billing requirements, and third-party reimbursement procedures.</li>
</ul>
Benefits:

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
<ul>
<li>A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation</li>
<li>Comprehensive medical, dental and vision benefits for benefit eligible positions</li>
<li>403b retirement match</li>
<li>Generous paid-time-off for benefit eligible positions</li>
<li>Complimentary Employee Assistance Program (EAP)</li>
<li>Generous mileage reimbursement program</li>
</ul>
The pay range for this position is $18.50/hr minimum to $26.04/hr maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.

#LI-EEDWARDS</div>

Patient Account Representative (Towson, Full Time)

UTHealth Houston

<div>What we do here changes the world. UTHealth Houston is Texas&rsquo; resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That&rsquo;s where you come in.
UTHealth Houston School of Dentistry &ndash; UT Dentists is hiring for a Patient Account Representative I to join their team of professionals in the Department of Clinical Business and Financial Services. The PAR will be responsible for the day-to-day role and duties in revenue cycle, including understanding dental and medical insurance policy benefit information, assisting with insurance claims follow-up, patient account balance, account transaction auditing and more. The ideal candidate will adhere to assigned metrics, and uphold the core values of our team while maintaining volume productivity. Experience with axiUm and/or EPIC is a plus!
Location: 7500 Cambridge, Houston, Texas 77054
Once you join us you won't want to leave. It&rsquo;s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you&rsquo;d expect from a top healthcare organization (benefits, insurance, etc.), plus:<ul><li>
100% paid medical premiums for our full-time employees</li><li>
Generous time off (holidays, preventative leave day, both vacation and sick time &ndash; all of which equates to around 37-38 days per year)</li><li>
The longer you stay, the more vacation you&rsquo;ll accrue!</li><li>
Longevity Pay (Monthly payments after two years of service)</li><li>
Build your future with our awesome retirement/pension plan!</li></ul>
We take care of our employees! As a world-renowned institution, our employees&rsquo; wellbeing is important to us. We offer work/life services such as...<ul><li>
Free financial and legal counseling</li><li>
Free mental health counseling services</li><li>
Gym membership discounts and access to wellness programs</li><li>
Other employee discounts including entertainment, car rentals, cell phones, etc.</li><li>
Resources for child and elder care</li><li>
Plus many more!</li></ul>
Position Summary:
Under general supervision, position is responsible for accurate and timely collection of third party and private pay receivables.
Position Key Accountabilities:<ul><li>
Reviews general accounts receivable incoming correspondence and takes timely and appropriate action.</li><li>
Analyzes account for errors, adjustment, credits, issuing corrected entries when required.</li><li>
Escalates complex issues.</li><li>
Updates account information.</li><li>
Documents communications accurately and completely and follows up as required.</li><li>
Performs other duties as assigned.</li></ul> 
Certification/Skills:<ul><li>
None</li></ul>
Minimum Education:
High School Diploma or equivalent required Graduate from a vocational business school with a minor in a job related field preferred
Minimum Experience:
6 months of hospital/medical collections experience with understanding of third party reimbursement procedures, as well as state and federal regulations governing healthcare required
Physical Requirements:
Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.
Security Sensitive:
This position is a security-sensitive position pursuant to Texas Education Code &sect;51.215 and Texas Government Code &sect;411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code &sect;117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. &sect;791.4.
Residency Requirement:
Employees must permanently reside and work in the State of Texas.</div>

Patient Account Representative I - UT Dentists, Revenue Cycle Services

Appleton Area Health

I. POSITIONa. The Patient Account Representative is responsible for managing patient billing accounts and ensuring accurate processing of charges, payments, insurance claims, and account balances. This role acts as a liaison between patients, insurance companies, and healthcare providers to resolve billing issues and ensure timely reimbursement.II. QUALIFICATIONSa. Education/Training:<ul><li>High school diploma or equivalent; supplemented with one year of patient service experience in a health care organization. Medical billing or coding courses are helpful.</li></ul>billing experience in a health care organization. Medical billing or medical coding courses helpful.b. Skill(s):<ul><li>Analytical&mdash;the individual synthesizes complex or diverse information.</li><li>Problem solving&mdash;the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully</li><li>Oral communication&mdash;the individual speaks clearly and persuasively in positive or negative situations.</li><li>Quality management&mdash;the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.</li><li>Judgment&mdash;the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.</li><li>Planning/organizing&mdash;the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.</li><li>Safety and security&mdash;the individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly.</li></ul>III. STANDARD REQUIREMENTSa. Supports the Mission, Vision and Standards of Behavior at Appleton Area Healthb. Is knowledgeable of patient rights and ensures an atmosphere which allows for the privacy, dignity, and well-being of all patients in a safe, secure environment.c. Supports and cooperates with specific procedures and programs for:<ul><li>Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.</li><li>Confidentiality of all data, including patient, employee, and operations data.</li><li>Quality assurance and compliance with all regulatory requirements.</li><li>Compliance with current law and policy to provide a work environment free from sexual/ harassment and all illegal and discriminatory behavior.</li></ul>d. Supports and participates in common teamwork:<ul><li>Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction including appropriate judgment.</li><li>Uses tactful, appropriate communications in sensitive and emotional situations.</li><li>Follows up as appropriate with supervisor, co-workers or patients regarding reported complaints, problems, and concerns.</li><li>Promotes positive public relations with patients, family members and guests.</li><li>Completes requirements for in-service training, acceptable attendance, uniform dress codes including personal hygiene, and other work duties as assigned.</li></ul>IV. ESSENTIAL FUNCTIONSa. Prepare monthly billings for Care Center, Assisted Living, and Meals on Wheels services.b. Meet with residents and family members upon admission to obtain accurate financial information.c. Verify patient insurance coverage and eligibility.d. Review and manage patient accounts to ensure accurate billing and payment processing.e. Process necessary insurance forms in an accurate, timely, and efficient manner.f. Investigate and resolve billing discrepancies and claim errors.g. Routinely review outstanding accounts by monitoring the accounts receivable aging.h. Respond to third party, patient, and all other inquiries in a timely manner.i. Prepare and disperse annual rate notices.j. All other duties as assigned by supervisor.Job Type: Full-timePay: $20.20 - $24.52 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Childcare</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Monday to Friday</li></ul>Ability to Relocate:<ul><li>Appleton, MN 56208: Relocate before starting work (Required)</li></ul>Work Location: In person

Patient Accounts Representative - Long Term Care & Community Programs

Search 10000+ Patient account representative jobs near you this May. New roles added regularly across leading industries. Apply today.

10000 patient account representative jobs Near Me

Patient Account Representative 2 - Hospital

Patient Account Representative 2 - Hospital

Patient Account Representative

Patient Account Representative II - Collections - FullTime, Days

Patient Account Representative (Towson, Full Time)

Patient Account Representative I - UT Dentists, Revenue Cycle Services

Patient Accounts Representative - Long Term Care & Community Programs