patient accounts coordinator

HARBIN CLINIC

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</div></div></div></div><div></div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Patient Access Operations Coordinator</b></h1>
<p>Rome, GA, United States<br>
Job ID: R201318
<br>
Shift: Various
<br>
Job Type: Regular
</p></div><div><div><div><div>Share: mail</div></div></div></div><div></div><div><br>
</div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Department:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
13511 Enterprise Revenue Cycle - Floyd Medical Center GA Arrival Emergency Department<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Status:</b>
</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Full time<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Benefits Eligible:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Yes<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Hou</b><b>rs Per Week:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Schedule Details/Additional Information:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p>
Will primarily be weekends Thurs-Sun 10 hour shifts</p><p></p><p><b>
Pay Range</b></p>
$21.85 - $32.80<p></p><p>
Essential Functions</p><br>
<ul>
<li>Prepares reports of denials, credit balances, payer opportunities.
</li><li>Analyzes rejection reports and errors made by system and teammates. Requests system changes, reports error rates by teammate and collaborates with training to ensure improvement is achieved and sustained.
</li><li>Prepares Medicare/Medicaid quarterly credit balance reports. Approve refunds as defined in departmental threshold guidelines.
</li><li>Assists Supervisor/ Manager with quality checks for all payers and departments.
</li><li>Performs quality assurance tasks as needed to validate workflow builds, claim edit actions, automatic actions in Epic, process improvements, etc.
</li><li>Analyzes denial reasons provided by payers. Collaborates with management to identify, trend and address root causes of denials.
</li><li>Researches and analyzes payer trends and works on special projects involving aged, high dollar or complex account issues.
</li><li>Trains new teammates as needed.
</li></ul><p></p><b>Physical Requirements</b><br>
Requires sitting for long periods of time. Requires bending and may need to lift-up to 10 pounds occasionally.<br>
<p><br>
<br>
<b>Education, Experience and Certifications</b></p><br>
High school diploma or GED required. Two-years' experience in related financial services or healthcare business office required. College (bachelor's or associate) degree preferred. Requires the ability to communicate effectively in verbal and written formats. Proficiency in Word, Excel and Outlook preferred. Prior healthcare computer system and specifically Epic billing experience preferred.<p></p><p><b>
Our </b><b>Commitment to You:</b></p><p></p><p>
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more &ndash; so you can live fully at and away from work, including:</p><p></p><p><b>
Compensation</b></p><ul><li>
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training</li><li>
Premium pay such as shift, on call, and more based on a teammate's job</li><li>
Incentive pay for select positions</li><li>
Opportunity for annual increases based on performance</li></ul><p></p><p><b>
Benefits and more</b></p><ul><li>
Paid Time Off programs</li><li>
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability</li><li>
Flexible Spending Accounts for eligible health care and dependent care expenses</li><li>
Family benefits such as adoption assistance and paid parental leave</li><li>
Defined contribution retirement plans with employer match and other financial wellness programs</li><li>
Educational Assistance Program</li></ul><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
About Advocate Health</b></p><p></p><p>
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation&rsquo;s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p>
</p>Patient Accounts Specialist (PAS) works under the immediate supervision of supervisors/managers in Patient Financial Services (PFS). PAS positions perform complex tasks requiring critical thinking skills and experience-based (specialist) knowledge in PFS. Reviews difficult work queues, large dollar accounts, aged accounts and any special projects assigned by leadership. Creates reports/spreadsheets for identification of problem areas and utilizes critical thinking skills to determine appropriate actions to resolve problem. Must demonstrate thorough knowledge and understanding of patient billing, billing transmission, government regulatory/ compliance requirements, and electronic billing systems.</div></div></div></div></div></div></div><div></div>

Patient Access Operations Coordinator

BJC HealthCare

<div><div>BJC HealthCare is seeking a Patient Accounts Representative II for our refunds team! If you have a background in insurance or billing follow up, apply today!</div><br>
<br>
<b>Overview</b><p></p><p><b><br>
BJC HealthCare </b>is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.</p><p></p><p><br>
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.</p><p></p><p><br>
BJC&rsquo;s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children&rsquo;s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.</p><br>
<p></p>
<br>
<b>Preferred Qualifications</b><p><b><br>
Role Purpose</b></p><p>
The Patient Accounts Representative II serves as a subject matter expert in ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on-going analysis &amp; review of insurance verifications and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the information gathered from insurers, physicians, hospital personnel, governmental agencies and patients. Additionally, this position is responsible for training and mentoring junior level staff.</p><p></p><p><b><br>
Responsibilities</b></p><ul><li>
Serves as the subject matter expert in the area of insurance collection activities and billing resolution; resolves complex accounts and ensures their full resolution.</li><li>
Contacts insurance companies regarding complex claims, updates account information, and completes advanced administrative tasks on accounts.</li><li>
Completes necessary follow-up tasks in a timely manner while maintaining departmental quality and productivity standards.</li><li>
Confirms patient benefits with insurance carrier and re-files insurance claims as necessary to ensure timely and accurate payment.</li><li>
Works with assigned payors and assist in the communication of identified payor issues for remediation efforts.</li></ul><p><b>
Minimum Requirements</b></p><p><b>
Education</b></p><ul><li>
High School Diploma or GED</li></ul><p><b>
Experience</b></p><ul><li>
&lt;2 years</li></ul><p><b>
Preferred Requirements</b></p><p><b>
Experience</b></p><ul><li>
2-5 years</li></ul>
<br>
<b>Benefits and Legal Statement</b><p><b><br>
BJC Total Rewards</b></p><p>
At BJC we&rsquo;re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.</p><ul><li>
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date</li><li>
Disability insurance* paid for by BJC</li><li>
Annual 4% BJC Automatic Retirement Contribution</li><li>
401(k) plan with BJC match</li><li>
Tuition Assistance available on first day</li><li>
BJC Institute for Learning and Development</li><li>
Health Care and Dependent Care Flexible Spending Accounts</li><li>
Paid Time Off benefit combines vacation, sick days, holidays and personal time</li><li>
Adoption assistance</li></ul><p><b>
To learn more, go to our </b><b>Benefits Summary</b><b>.</b></p><ul><li>Not all benefits apply to all jobs</li></ul><p>
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer</p></div>

Patient Accounts Rep II

Sheppard Pratt

<div><p><b>General Summary</b><b>:</b></p>
<ul>
<li>Under general supervision and in accordance with established policies and procedures, is responsible for daily follow-up functions to secure payment and/or resolve outstanding accounts receivable for one or more of the assigned payer categories: Medicare, Medicaid, Blue Cross and Blue Shield, Commercial/Managed Care, Tri-Care, Worker&rsquo;s Compensation, Schools, DSS/DJS, and Self-Pay.</li>
<li>Uses computerized patient information management and Paperless Claim System (PCS) imaging systems to initiate, complete follow up, and update patient accounts with data required for preparation of third-party claims and client statements.</li>
<li>Post transactions, and bill insurance carriers/client and adjust third-party/self-pay data. Prepare and maintain required documentation.</li>
</ul>
<ul><li><b>The vast majority of this position involves interaction with insurance companies with only a very small percentage involving interaction with clinicians and patients.</b></li></ul>
<p><b>
Requires:</b></p>
<ul>
<li>High School diploma</li>
<li>6 months - 12 months of experience in related billing and health insurance work. Follow-up and Medicaid experience strongly preferred.</li>
<li>Must have knowledge of billing practices, procedures, collections, third-party payer and Universal Billing requirements, and third-party reimbursement procedures.</li>
</ul>
<p><b>Benefits:</b></p>
<p>
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:</p>
<ul>
<li>A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation</li>
<li>Comprehensive medical, dental and vision benefits for benefit eligible positions</li>
<li>403b retirement match</li>
<li>Generous paid-time-off for benefit eligible positions</li>
<li>Complimentary Employee Assistance Program (EAP)</li>
<li>Generous mileage reimbursement program</li>
</ul>
<p><b>The pay range for this position is $18.50/hr minimum to $26.04/hr maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.</b></p>
<p></p>
<p>#LI-EEDWARDS</p></div>

Patient Account Representative (Towson, Full Time)

Rapid City Medical Center

<div><p>Rapid City Medical Center is seeking a detail-oriented, customer-focused individual to join our Business Office in a full-time <b>Patient Accounts Supervisor</b> role. This vital position plays a key role in supporting patients and staff by providing clear, accurate, and compassionate assistance with billing-related inquiries&mdash;all while delivering exceptional customer service.</p><p></p><p><b><br>
Who We Are</b></p>
<p>
Rapid City Medical Center is a physician clinic dedicated to excellence, choice, and patient-centered care. We prioritize building strong relationships with our patients, partnering with them throughout their health journey. Our team of 90 physicians and advanced practice providers, supported by over 400 employees, combines leading-edge technology with medical expertise to ensure efficient and effective appointments and smooth insurance interactions.</p><p></p><p><br>
We thrive on collaborating with smart, compassionate individuals. Our work can be challenging, but we are motivated by serving our families, friends, and community in meaningful ways. We value work-life balance and career satisfaction, offering competitive wages, exceptional benefits, and a workplace where you can feel proud of your contributions.</p><p></p><p><b><br>
ESSENTIAL FUNCTIONS:
</b></p><ul><li>Recruit, train, and lead staff to ensure efficient utilization of resources, including implementation of performance incentives, recognition programs, and disciplinary actions as needed.</li>
<li>Foster professional development for self and team members.</li>
<li>Collaborate with Business Office teams and clinic departments to achieve collection goals.</li>
<li>Work closely with all team members to ensure patient concerns are addressed professionally and promptly.</li>
<li>Promote excellence in customer service through clear, effective communication with patients and internal departments.</li>
<li>Oversee timely and professional handling of all claim balances, including claim submissions, patient statements, and collection account processes.</li>
<li>Monitor trends in claim denials and processing. Promptly report any concerns related to potential fraud, abuse, or overpayments.</li>
<li>Collaborate closely with all revenue cycle management to ensure that errors are communicated in a timely manner.</li>
<li>Continuously train and monitor staff to ensure comprehensive understanding of RCMC&rsquo;s financial policies and Business Office workflows.</li>
<li>Track and report team productivity to ensure performance standards are met consistently.</li>
<li>Conduct regular audits of team activities to ensure accuracy and compliance.</li>
<li>Ensure full compliance with HIPAA guidelines across all teams.</li>
<li>Oversee the professional and timely processing of medical record requests.</li>
<li>Uphold confidentiality of patient, staff, and organizational information.</li>
<li>Perform additional duties as assigned.</li></ul><br>
<p></p>
<p><b>
EDUCATION &amp;</b> <b>EXPERIENCE:</b></p>
<ul>
<li>High school degree or equivalent.</li>
<li>Experience with supervising staff.</li>
<li>Minimum of four years of experience within a medical office setting.</li>
<li>Preferred experience in working directly with patients regarding benefits and collecting patient balances.</li></ul><br>
<p></p>
<p><b>
KNOWLEDGE:
</b></p><ul><li>Knowledge of medical terminology, billing and collection practices.</li>
<li>Knowledge of health insurance processing and the ability to read and interpret an explanation of benefits (EOB).</li>
<li>Basic knowledge of Microsoft Word and Excel.</li>
<li>Knowledge of HIPAA.</li>
<li>Knowledge of payer benefits.</li></ul><br>
<p></p>
<p><b>
SKILLS &amp; ABILITIES:</b></p>
<ul>
<li>Proven ability to assess and manage department workload and workflows to optimize staff efficiency.</li>
<li>Skilled in setting productivity standards and establishing timelines for task completion.</li>
<li>Demonstrated ability to manage multiple projects simultaneously in a deadline-driven environment.</li>
<li>Effective at identifying process inefficiencies and implementing corrective actions.</li>
<li>Strong multi-tasking skills; able to adapt to shifting priorities under pressure.</li>
<li>Excellent verbal and written communication skills, with the ability to build and maintain cooperative relationships with patients, families, physicians, staff, and other stakeholders.</li>
<li>Detail-oriented with the ability to conduct thorough reviews of patient charts.</li>
<li>Highly organized with strong problem-solving capabilities.</li>
<li>Proficient in resolving disputes professionally and effectively.</li></ul><br>
<p></p>
<p><b>
ENVIRONMENTAL/WORKING CONDITIONS:
</b></p><ul><li>Work is performed in an office environment.</li>
<li>Frequent contact with employees.</li>
<li>Frequent interruptions.</li>
<li>Minimal exposure to communicable diseases.</li></ul><br>
<p></p>
<p><b>
PHYSICAL/MENTAL DEMANDS:
</b></p><ul><li>Primarily a sedentary role, requiring the ability to sit for extended periods.</li>
<li>Occasionally required to lift and/or move up to 10 pounds.</li>
<li>Must be able to talk, listen, and speak clearly on telephone.</li>
<li>Requires manual dexterity for computer keyboard use.</li></ul><br>
<p></p>
<p><i>
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.</i></p><p></p><p><i><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.</i></p></div>

Patient Accounts Supervisor

Trinity Health

<b>Employment Type:</b><br>
Full time
<br><br>
<b>Shift:</b><br>
<b>Description:</b><br>
<b>Position Purpose:</b><br>
<ul>
<li>The Patient Account Analyst II is responsible for performing the day-to-day tasks in the assigned area of responsibility.</li>
<li>Location: currently hybrid, four days at home and one day in office</li>
<li>Hours of office: Monday - Friday: 8:00 a.m. - 4:30 p.m.</li>
</ul>
<b>What You Will Do:</b><br>
<ul>
<li>Meets population specific and all other competencies according to department requirements.</li>
<li>Meet established standards to provide excellent service</li>
<li>Ensure timely, accurate and complete data and balance on patient accounts</li>
<li>Meet regulatory and compliance requirements</li>
</ul>
<b>Minimum Qualifications:</b><br>
<ul>
<li>Education: High school graduate or equivalent diploma required. Associate's degree or equivalent experience preferred</li>
<li>Experience: One to five years of experience in medical billing or collections or customer service or accounting</li>
<li>Effective Communication Skills</li>
<li>Ability to conceptualize the flow of information through systems in order to trouble shoot and problem-solve to eliminate and/or prevent processing delays</li>
</ul>
<b>Position Highlights and Benefits:</b><br>
<ul>
<li>Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.</li>
<li>Retirement savings account with employer match starting on day one.</li>
<li>Generous paid time off programs.</li>
<li>Employee recognition programs.</li>
<li>Tuition/professional development reimbursement.</li>
<li>Relocation assistance (geographic and position restrictions apply).</li>
<li>Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.</li>
<li>Employee Referral Rewards program.</li>
<li>Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!</li>
<li>Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.</li>
</ul>
<b>Ministry/Facility Information:</b><br>
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!
<br><br>
Our Commitment
<br><br>
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Patient Account Analyst II

Intermountain Health

<div><p><b>Job Description:</b></p>
Supports the credit balance team in resolving complex issues on patient accounts.<p><b>
Essential Functions</b></p><ul><li>
As a Lead Credit Balance Representative, you will be the Subject Matter Expert for the following:</li><li>
Researches, validates and approves adjustments and refunds</li><li>
Provides training and coaching to credit balance team while maintaining confidentiality</li><li>
Confidential presentation of individual credit balance team&rsquo;s Quality Assurance (QA) audits</li><li>
Timely coordination and resolution of compliance, third-party and audit refund projects</li><li>
Assist Credit Balance Leadership in creating and updating department workflows</li><li>
Coordination with other departments and Credit Balance Clerical team to ensure checks are printed and processed in a timely manner</li><li>
Partner with finance departments to research and complete reconciliation</li></ul><p></p><p><b>
Skills</b></p><ul><li>
Knowledge of Rules and Regulations</li><li>
Reconciliation</li><li>
Advanced mathematic principles</li><li>
Reading Explanation of Benefits (EOB)</li><li>
Knowledge of Medical Terminology</li><li>
Understanding Insurance Claims</li><li>
Research Complex Accounts</li><li>
Training and Coaching</li><li>
Effective Communication</li><li>
Confidentiality</li></ul><p><b>
Qualifications</b></p><ul><li>
High School Diploma or equivalent (GED) required</li><li>
Two (2)+ years of experience in hospital or physician back-end insurance related activities (Billing &amp; Follow-Up) required</li><li>
Knowledge of Medicaid and Medicare billing regulations required</li><li>
Epic systems experience preferred</li><li>
Lead experience preferred</li><li>
Training experience required</li></ul><p><b><br>
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Pennsylvania, Rhode Island, Vermont and Washington</b></p><p><b>
Physical Requirements</b></p><ul><li>
Operate computers and other office equipment requiring the ability to move fingers and hands</li><li>
See and read computer monitors and documents</li><li>
Remain sitting or standing for long periods of time</li><li>
May require lifting and transporting objects, office supplies, and equipment</li><li>
Bending, Kneeling, and Reaching</li></ul><p></p><p><b>
Location:</b></p>
Peaks Regional Office<p></p><p><b>
Work City:</b></p>
Broomfield<p></p><p><b>
Work State:</b></p>
Colorado<p></p><p><b>
Scheduled Weekly Hours:</b></p>
40<p></p><p>
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.</p>
$21.84 - $33.23<p></p><p>
We care about your well-being &ndash; mind, body, and spirit &ndash; which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
</p><p></p><p>Learn more about our comprehensive benefits package here.</p><p></p><p>
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</p><p></p><p>
At Intermountain Health, we use the artificial intelligence (&quot;AI&quot;) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.</p><p></p><p>
All positions subject to close without notice.</p></div><p></p>

Patient Account Assoc Credit Balance Acct Review Coordinator

MedOne Benefit Solutions

<div>Description:
<p><b>
Position Overview:</b> The Clinical Account Coordinator works collaboratively with and through MedOne personnel to effectively maintain clinical account processes, triage and resolve administrative and operational inquiries, and contribute positively to Clinical Account Management team and company goals.</p><p><b>
About MedOne: </b>MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price.</p><p><b><br>
What You'll Do:</b></p><ul><li>
Independently researches, analyzes, and resolves routine clinical account&ndash;related administrative issues and inquiries, collaborating with Clinical Account Managers and internal partners as appropriate.</li><li>
Assists Clinical Account Managers with day-to-day administrative duties, including monitoring and managing Clinical Team Help Desk requests and CAM-tagged issues.</li><li>
Triages incoming communications requiring Clinical Account Management input, including assisting with management of shared CAM group email inboxes and other intake channels.</li><li>
Categorizes and prioritizes requests based on urgency, clinical relevance, and required level of CAM involvement.</li><li>
Collaborates on projects involving gathering, organizing, and tracking clinical account data, documentation, and workflows.</li><li>
Interprets and communicates clinical operational processes and administrative workflows to assist with issue resolution and process improvement.</li><li>
Assists with administrative components of specialty review authorization processes, including specialty pharmacy assignment.</li><li>
Supports intake, review, submission, and tracking of specialty review authorization administrative applications.</li><li>
Coordinates with Pharmacy, Clinical, Operations, and Account Management teams to facilitate timely processing of requests.</li><li>
Works with Clinical Account Managers on new client, vendor, and clinical program onboarding tasks.</li><li>
Creates and maintains internal materials including templates, job aids, and training documentation.</li><li>
Contributes to CRM maintenance, reporting support, and workflow enhancement projects.</li><li>
Maintains confidentiality and compliance with HIPAA and organizational policies.</li><li>
Must possess a valid driver&rsquo;s license, insurance, and reliable personal vehicle.</li></ul><p><b>
What You Will Bring to MedOne:</b></p><ul><li>
Associate degree in business, communications, or related area or equivalent work experience in a related field</li><li>
Strong time management and prioritization skills in an environment that can present frequent interruption</li><li>
Demonstrated desire to learn new information and share knowledge amongst the team and cross-functionally</li><li>
Strong organizational skills to compile, track, and complete tasks independently and cross-functionally</li><li>
Proactively communicate task and issue status with clarity and concision</li><li>
Basic knowledge of Microsoft Excel, Word, Outlook, and PowerPoint</li><li>
Ability to exercise discretion with sensitive clinical information.</li></ul><p><b>
Why Join MedOne? </b>At MedOne, we believe that a healthy team is a happy team. We offer a collaborative work environment, competitive benefits, and opportunities for growth&mdash;all while helping to make a difference in people&rsquo;s lives. Our top core value is to<b><i> prioritize your well-being</i></b><i>.</i> To support you in living this value, we offer:</p><ul><li>
Competitive salary and bonuses that reward your performance.</li><li>
Comprehensive health, dental, and vision insurance + additional benefits</li><li>
401(k) with company match to secure your future.</li><li>
Generous paid time off and holidays.</li><li>
Opportunities for professional growth and development.</li><li>
A vibrant and collaborative work culture.</li></ul><p><b>
Location: </b>Offices in either Dubuque, IA, or Kansas City, MO, or the position can be remote within the United States.</p><p><b>
Employment Type: </b>Full Time, Salary/Exempt Position</p><p><b>
Hours:</b> Hours may vary within our normal business hours.</p><p><b>
Reports to: </b>Director of Clinical Account Management</p><p><b>
Travel: </b>Position will require travel up to 15% including overnight stays and air travel</p><p><b>
How to Apply:</b> If you're enthusiastic about helping others and eager to join a dynamic team, we&rsquo;d love to hear from you. Apply now and take the first step toward a rewarding career at MedOne! You can submit your application through our careers page.</p><p>
MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p>
Job Offers are contingent on passing a background check and drug screen.</p>
Requirements:</div>

Clinical Account Coordinator

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