patient accounts manager

HARBIN CLINIC

<div></div><div><div><div><div><div><div><div><div><p>NC, United States<br>
Job ID: R166026
<br>
Shift: Various
<br>
Job Type: Regular
</p></div><div><div><div><div>Share: mail</div></div></div></div><div></div><div><br>
</div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Department:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
13281 Enterprise Revenue Cycle - Rev Cycle Strategic Support Team: Southeast<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Status:</b>
</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Full time<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Benefits Eligible:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Yes<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Hou</b><b>rs Per Week:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Schedule Details/Additional Information:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Variable<p></p><p><b>
Pay Range</b></p>
$21.85 - $32.80<p></p><p><b>
Job Summary</b></p>
Patient Accounts Specialist (PAS) works under the immediate supervision of supervisors/managers in Patient Financial Services (PFS). PAS positions perform complex tasks requiring critical thinking skills and experience-based (specialist) knowledge in PFS. Reviews difficult work queues, large dollar accounts, aged accounts and any special projects assigned by leadership. Creates reports/spreadsheets for identification of problem areas and utilizes critical thinking skills to determine appropriate actions to resolve problem. Must demonstrate thorough knowledge and understanding of patient billing, billing transmission, government regulatory/ compliance requirements, and electronic billing systems.<br>
<p><br>
<br>
<b>Essential Functions</b></p><br>
<ul><li>Prepares reports of denials, credit balances, payer opportunities.</li>
<li>Analyzes rejection reports and errors made by system and teammates. Requests system changes, reports error rates by teammate and collaborates with training to ensure improvement is achieved and sustained.</li>
<li>Prepares Medicare/Medicaid quarterly credit balance reports. Approve refunds as defined in departmental threshold guidelines.</li>
<li>Assists Supervisor/ Manager with quality checks for all payers and departments.</li>
<li>Performs quality assurance tasks as needed to validate workflow builds, claim edit actions, automatic actions in Epic, process improvements, etc.</li>
<li>Analyzes denial reasons provided by payers. Collaborates with management to identify, trend and address root causes of denials.</li>
<li>Researches and analyzes payer trends and works on special projects involving aged, high dollar or complex account issues.</li>
<li>Trains new teammates as needed.
</li></ul><p></p><b>Physical Requirements</b><br>
<p></p>Requires sitting for long periods of time. Requires bending and may need to lift-up to 10 pounds occasionally.<br>
<p><br>
<br>
<b>Education, Experience and Certifications</b></p><br>
High school diploma or GED required. Two-years' experience in related financial services or healthcare business office required. College (bachelor's or associate) degree preferred. Requires the ability to communicate effectively in verbal and written formats. Proficiency in Word, Excel and Outlook preferred. Prior healthcare computer system and specifically Epic billing experience preferred.<p></p><p><b>
Our </b><b>Commitment to You:</b></p><p></p><p>
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more &ndash; so you can live fully at and away from work, including:</p><p></p><p><b>
Compensation</b></p><ul><li>
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training</li><li>
Premium pay such as shift, on call, and more based on a teammate's job</li><li>
Incentive pay for select positions</li><li>
Opportunity for annual increases based on performance</li></ul><p></p><p><b>
Benefits and more</b></p><ul><li>
Paid Time Off programs</li><li>
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability</li><li>
Flexible Spending Accounts for eligible health care and dependent care expenses</li><li>
Family benefits such as adoption assistance and paid parental leave</li><li>
Defined contribution retirement plans with employer match and other financial wellness programs</li><li>
Educational Assistance Program</li></ul><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
About Advocate Health</b></p><p></p><p>
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation&rsquo;s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p>
</p>Patient Accounts Specialist</div></div></div></div></div></div></div><div></div>

Patient Accounts Specialist

UNC Health

<div><p><b>Description</b>
</p><p>Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.</p><p>
Summary:<br>
The Patient Account Analyst processes payments to facilitate even cash flow for the organization.</p><p></p><div><br>
Responsibilities:<br>
<ul><li>Promptly and accurately processes payments to facilitate even cash flow for the organization.
</li><li>Reviews all accounts on the assigned portion of Accounts Receivable via the Aged Trial Balance and batches. Appropriately posts or refunds accounts to bring accounts to a zero balance status.</li><li>Resolves minor problems, answers questions, and uses good judgment to insure that patient care is not compromised. Proactively responds to problems relative to system procedure errors, i.e. coding, registration, charging, posting, authorization issues.
</li><li>Reviews and analyzes daily/weekly monthly reports to ensure timely filing. Audits payments, allowances, rejected claims to identify and resolve claims/EOP/EOB revenue cycle issues.</li></ul>
PARDEE</div><div><br>
Other information:<br>
QUALIFICATIONS<br>
Required<br>
<ul><li>Associate&rsquo;s degree or an equivalent combination of education and experience.</li><li>Experience working in a healthcare or finance/accounting office.</li><li>Proficient written and verbal communication.</li></ul>
Preferred<br>
<ul><li>Working knowledge of CPT and ICD-9/ICD-10 coding.</li><li>Experience working in or with an Electronic Medical Recordkeeping (EMR) system such as EPIC.</li><li>Experience and/or education/training in medical terminology.</li></ul><br>
01.9050.0229</div><h3 class="jobSectionHeader"><b><br>
Job Details</b></h3><p>
Legal Employer: Pardee - HCHC</p><p>
Entity: Pardee UNC Health Care</p><p><br>
Organization Unit: Patient Accounting
</p><p>Work Type: Per Diem</p><p><br>
Standard Hours Per Week: 8.00</p><p>
Work Assignment Type: Remote</p><p>
Work Schedule: Variable</p><p>
Location of Job: PARDEESUPP</p><p>
Exempt From Overtime: Exempt: No</p><p><br>
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.</p></div>

Patient Account Analyst

Amgen

<div><p><b>HOW MIGHT YOU DEFY IMAGINATION?</b></p><p>
At Amgen, if you feel like you&rsquo;re part of something bigger, it&rsquo;s because you are. Our shared mission&mdash;to serve patients living with serious illnesses&mdash;drives all that we do.</p><p>
Since 1980, we&rsquo;ve helped pioneer the world of biotech in our fight against the world&rsquo;s toughest diseases. With our focus on four therapeutic areas &ndash;Oncology, Inflammation, General Medicine, and Rare Disease&ndash; we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you&rsquo;ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.</p><p>
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you&rsquo;ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.</p><p><b>
Account Manager/Specialty Account Manager - TEPEZZA</b></p><p><b>
Live</b></p><p><b>
What you will do</b></p><p>
Let&rsquo;s do this. Let&rsquo;s change the world. In this vital role you will be responsible for representing TEPEZZA to physicians and health care professionals, establishing product sales, and performing total territory account management.</p><p>
The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts. The SAM acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs.</p><p><b>
Responsibilities</b></p><ul><li><p>
Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.</p></li><li><p>
Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.</p></li><li><p>
Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.</p></li><li><p>
Develops strong customer relationships by better understanding the customer&rsquo;s needs and goals and communicating those needs and goals to other team members.</p></li><li><p>
Consistently meets or exceeds corporate sales goals.</p></li><li><p>
Communicates territory activity in an accurate and timely manner as directed by management.</p></li><li><p>
Drive product demand among targets through education on disease state and product information.</p></li><li><p>
Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.</p></li><li><p>
Adheres to the Company&rsquo;s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.</p></li><li><p>
Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals,</p></li><li><p>
Coordinate between accounts and relevant Amgen field teams to support full range of account needs,</p></li><li><p>
Educate healthcare professionals and office staff on site of care options.</p></li><li><p>
Attends medical congresses and society meetings as needed.</p></li><li><p>
Manages efforts within assigned promotional and operational budget.</p></li><li><p>
Maximizes use of approved resources to achieve territory and account level goals</p></li><li><p>
Successfully completes all Company training classes.</p></li><li><p>
Completes administrative duties in an accurate and timely fashion.</p></li><li><p>
Functions as a contributing member of a high-performance team.</p></li><li><p>
Perform such other tasks and responsibilities as requested by the Company.</p></li></ul><p><b>
Win</b></p><p><b>
What we expect of you</b></p><p>
We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications.</p><p><b>
Basic Qualifications (Account Manager &ndash; Level 4)</b></p><p>
Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience<br>
OR<br>
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience<br>
OR<br>
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience</p><p><b>
Basic Qualifications (Specialty Account Manager &ndash; Level 5)</b></p><p>
Doctorate degree &amp; 2 years of collective account management experience, sales, &amp; commercial experience</p><p>
OR</p><p>
Master&rsquo;s degree &amp; 6 years of collective account management experience, sales, &amp; commercial experience</p><p>
OR</p><p>
Bachelor&rsquo;s degree &amp; 8 years of collective account management experience, sales, &amp; commercial experience</p><p>
OR</p><p>
Associate degree &amp; 10 years of collective account management experience, sales, &amp; commercial experience</p><p><b>
Preferred Qualifications:</b></p><ul><li><p>
Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.</p></li><li><p>
Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred.</p></li><li><p>
Site of care and reimbursement experience strongly preferred.</p></li><li><p>
Experience working with institutions and integrated delivery networks preferred.</p></li><li><p>
Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.</p></li><li><p>
Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.</p></li><li><p>
Proficient in Microsoft Office.</p></li><li><p>
Professional, proactive demeanor.</p></li><li><p>
Strong interpersonal skills.</p></li><li><p>
Excellent written and verbal communication skills.</p></li></ul><p></p><p><b>
Thrive</b></p><p><b>
What you can expect of us</b></p><p>
As we work to develop treatments that take care of others, we also work to care for our teammates&rsquo; professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager &ndash; Level 4) $154,736 - $183,900 (Specialty Account Manager &ndash; Level 5) $173,255 - $203,801. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:</p><ul><li><p>
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.</p></li><li><p>
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan</p></li><li><p>
Stock-based long-term incentives</p></li><li><p>
Award-winning time-off plans and bi-annual company-wide shutdowns</p></li><li><p>
Flexible work models, including remote work arrangements, where possible</p></li></ul><p><b>
Apply now</b></p><p><b>
for a career that defies imagination</b></p><p>
Objects in your future are closer than they appear. Join us.</p><p><b>
careers.amgen.com</b></p><p>
Application deadline</p><p>
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.</p><p>
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.</p><p>
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p></div>

Account Manager/Specialty Account Manager, TEPEZZA - Endocrinology

Mercyhealth

<div><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p><ul><li>
In-depth knowledge of all applications used by Patient Account Specialists such as Epic, Brightree and other programs.</li><li>
Responsible for maintaining budgeted staffing levels, interviewing and hiring applicants.</li><li>
Supervises partners and ensures workload is distributed equitably within the work group.</li><li>
Conducts performance reviews for partners and establishes individual goals.</li><li>
Tracks and measures volume of work assigned to the work group, setting goals and monitoring trends. Changes in data and trends are brought to the attention of the manager/director.</li><li>
Coordinates functions within defined work group, works cooperatively with other work group supervisors to ensure smooth and timely processing of third-party claims.</li><li>
Designs, revises, develops, and implements policies and procedures in their respective work group and for the department to ensure process flows are consistently followed in Patient Accounts.</li><li>
Coordinates with various third-party payors to maintain and enhance appropriate claims processing procedures and ensures managed care contract terms are operationalized in the process.</li><li>
Responsible for reviewing and analyzing new government billing regulations/guidelines, new managed care contracts, and industry publications to advise manager/director, partners, and other department heads of potential issues that could impact billing, reimbursement, and compliance.</li><li>
Ensures that the department follows and adheres to all policies and guidelines regarding the handling of cash and checks, and the posting of payments and adjustments according to Finance.</li><li>
Acts as a resource to system partners and management, outside vendors, and customers concerning billing and collection policies. Ability to gather data, write, and present findings and recommendations of issues as they arise.</li><li>
Aides in the development of in-services to departments and partners outside Mercyhealth at Home on billing collections, Community Care, loan, and payment policies.</li><li>
Communicates effectively with leadership to stay updated on departmental needs, trends in received documentation, and claim rejections.</li><li>
Monitors and communicates to leadership any changes in reimbursement and legislative regulations impacting billing.</li><li>
Supervises and guides the patients accounts team, providing training on collection techniques, billing standards, and compliance.</li></ul><p></p><p><b>
CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS</b></p><p>
To perform the job successfully, an individual should demonstrate the following behavior expectations:</p><p></p><p><b>
Quality</b> - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.</p><p></p><p><b>
Service</b> - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.</p><p></p><p><b>
Partnering</b> - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports, and encourages positive change while giving value to individuals.</p><p></p><p><b>
Cost</b> - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.</p><p></p><p><b>
EDUCATION AND EXPERIENCE</b></p><p>
High school diploma or general education degree (GED)</p><p>
Minimum of three years prior billing experience with one year experience in specific field of Home Health, Hospice, or Home Medical Equipment as appropriate</p><p></p><p><b>
CERTIFICATION AND LICENSURE</b>
</p><p>N/A</p><p><br>
</p><p><b>ADDITIONAL REQUIREMENTS</b></p><p>
Passing the Driver&rsquo;s License Check and/or Credit Check (for those positions requiring).</p><p>
Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.</p><p>
Must be able to follow written/oral instructions.</p><p></p><p><b>
OTHER SKILLS AND ABILITIES
</b></p><p>Language Skills<br>
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.<br>
<br>
Mathematical Skills<br>
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.<br>
<br>
Reasoning Ability<br>
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.<br>
<br>
Computer Skills<br>
To perform this job successfully, an individual should have knowledge of DME, Hospital or Physician Billing System software; Spreadsheet software and Word Processing software.<br>
<br>
Other Qualifications<br>
Previous supervisory experience helpful.</p><p></p><p><b>
WORK ENVIRONMENT</b></p><p>
The noise level in the work environment is usually quiet</p><p>
Occupational Exposure: Category C - No partners in the specified job classification have occupational exposure.</p><p></p><p><b>
AGE OF PATIENTS SERVED</b></p><p>
Non-Specific Task (not applicable)</p><p></p><p><b>
INFORMATION ACCESS</b></p><p>
Partner may access patient care information, financial data, human resource data and strategic and planning data needed to perform their job duties as directed by the director.</p><p></p><p><b>
WORK CONTACT GROUP</b>
</p><p>Partners, physicians, patients/family, visitors, vendors
</p><p></p><p><b>SPECIAL PHYSICAL DEMANDS
</b></p><p><b>The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.</b></p><p>
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
</p><p></p><p><b>LEVEL OF SUPERVISION</b></p><p>
Responsibilities include participation in interviewing, hiring, and training employees; planning, assigning, and directing work; performance reviews; rewarding and disciplining employees; addressing complaints and resolving problems; employee adherence to annual education and certification requirements.</p><p></p><p><b>
SUPERVISES</b></p><p>
Directly supervises the Patient Accounts department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
</p><p></p><p><b>PAY RANGE:</b></p><p></p>
$53,254.85 - $79,882.28<p></p><p>
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.</p><p></p><p>
Mercyhealth offers competitive pay and a comprehensive benefits package including:
</p><p></p><ul><li><p>Medical, Dental, Vision</p></li><li><p>
Life &amp; Disability Insurance</p></li><li><p>
FSA/HSA Options</p></li><li><p>
Generous, accruing paid time off</p></li><li><p>
Paid Parental and caregiver leave</p></li><li><p>
Career advancement and educational opportunities</p></li><li><p>
Tuition and certification reimbursement</p></li><li><p>
Certification Reimbursement</p></li><li><p>
Well-being Programs</p></li><li><p>
Employee Discounts</p></li><li><p>
On-Demand Pay</p></li><li><p>
Financial Education</p></li><li><p>
Annual recognition/awards events</p></li><li><p>
Partner appreciation days</p></li><li><p>
Family entertainment/attractions discount</p></li><li><p>
Community service/improvement opportunities</p></li></ul><p></p><p>
Click here for more details regarding Mercyhealth Careers Benefit Information.</p><p></p><p>
At Mercyhealth, we don&rsquo;t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.</p><p></p><p>
Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
</p><p></p><ul><li><p>#1 in the nation on AARP's Best Employers for Workers Over 50</p></li><li><p>
One of Working Mother magazine's 100 Best Companies for Working Mothers</p></li><li><p>
A Top 50 Company and Top 10 Nonprofit for Executive Women</p></li></ul></div><p></p>

Patient Accounts Supervisor - Home Health and Hospice

Bates County Memorial Hospital

<div><p>This opening is for a 40 per week day shift position.
</p><p>The Patient Accounts Financial Representative is responsible for screening patients for payment resources and counseling patients on their personal financial responsibilities and making them aware of resources that may be available to assist them. They will give assistance in the application of those resources. The Patient Accounts Financial Representative will also be responsible for answering patient calls, walk-ins, and correspondence related to patient billing, while using proper customer service protocol. To resolve a patient billing issue, it may be necessary to make outbound calls to an Insurance company, Attorney, Doctor, Department Directors, etc. You will be required to ask patients to pay their bill or set up a payment plan. Your role is to improve cash flow and reduce bad debt receivables while providing good customer service.</p><br>
<p></p>
<p><b>
Experience and Education:</b></p>
<ul><li>
Knowledge of the Microsoft office suite</li><li>
Knowledge of standard office equipment (copier, fax machine)</li><li>
Ability to type and use a 10 key</li></ul>
<p><b>
Minimum:
</b></p><ul><li>Experience in clerical or customer service
</li></ul><p><b>Knowledge/Skills/Required Abilities</b></p>
<ul><li>
Personal technology device to download DUO application to enable access to hospital email by multi-factor authentication.</li><li>
Displays good organizational skills and utilizes time wisely.</li><li>
Maintains a neat and orderly work environment.
</li><li>Completes assigned tasks in a timely manner and seeks additional work upon completion of assignments.</li><li>
Displays attention to detail and accuracy of tasks</li><li>
Demonstrates good communication skills and empathy</li><li>
Willingly shares information and resources with co-workers.
</li><li>Takes the time to explain and exchange information with customers.</li><li>
Maintains composure under stress and continues to work effectively.</li><li>
Discusses personal, patient, and staff-related issues in a confidential manner and in the appropriate location and follows Hospital policy concerning Confidentiality.</li><li>
PC skills &ndash; demonstrates proficiency in Microsoft Office applications and others as required</li><li>
Treats customers in an ethical manner, respects the dignity and individuality of customers. Demonstrates commitment to customers by putting their well-being before personal, financial, or procedural concerns.</li><li>
Work independently.</li></ul></div>

Patient Accounts Financial Representative

BJC HealthCare

<div><div>BJC HealthCare is seeking a Patient Accounts Representative II for our refunds team! If you have a background in insurance or billing follow up, apply today!</div><br>
<br>
<b>Overview</b><p></p><p><b><br>
BJC HealthCare </b>is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.</p><p></p><p><br>
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.</p><p></p><p><br>
BJC&rsquo;s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children&rsquo;s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.</p><br>
<p></p>
<br>
<b>Preferred Qualifications</b><p><b><br>
Role Purpose</b></p><p>
The Patient Accounts Representative II serves as a subject matter expert in ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on-going analysis &amp; review of insurance verifications and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the information gathered from insurers, physicians, hospital personnel, governmental agencies and patients. Additionally, this position is responsible for training and mentoring junior level staff.</p><p></p><p><b><br>
Responsibilities</b></p><ul><li>
Serves as the subject matter expert in the area of insurance collection activities and billing resolution; resolves complex accounts and ensures their full resolution.</li><li>
Contacts insurance companies regarding complex claims, updates account information, and completes advanced administrative tasks on accounts.</li><li>
Completes necessary follow-up tasks in a timely manner while maintaining departmental quality and productivity standards.</li><li>
Confirms patient benefits with insurance carrier and re-files insurance claims as necessary to ensure timely and accurate payment.</li><li>
Works with assigned payors and assist in the communication of identified payor issues for remediation efforts.</li></ul><p><b>
Minimum Requirements</b></p><p><b>
Education</b></p><ul><li>
High School Diploma or GED</li></ul><p><b>
Experience</b></p><ul><li>
&lt;2 years</li></ul><p><b>
Preferred Requirements</b></p><p><b>
Experience</b></p><ul><li>
2-5 years</li></ul>
<br>
<b>Benefits and Legal Statement</b><p><b><br>
BJC Total Rewards</b></p><p>
At BJC we&rsquo;re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.</p><ul><li>
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date</li><li>
Disability insurance* paid for by BJC</li><li>
Annual 4% BJC Automatic Retirement Contribution</li><li>
401(k) plan with BJC match</li><li>
Tuition Assistance available on first day</li><li>
BJC Institute for Learning and Development</li><li>
Health Care and Dependent Care Flexible Spending Accounts</li><li>
Paid Time Off benefit combines vacation, sick days, holidays and personal time</li><li>
Adoption assistance</li></ul><p><b>
To learn more, go to our </b><b>Benefits Summary</b><b>.</b></p><ul><li>Not all benefits apply to all jobs</li></ul><p>
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer</p></div>

Patient Accounts Rep II

Cogent Biosciences

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Cogent Biosciences is a publicly traded biotechnology company focused on developing novel precision therapies to treat a broad range of patients with unmet medical needs. Cogent&rsquo;s lead program, bezuclastinib, is designed to selectively and potently inhibit exon 17 mutations found within the KIT receptor tyrosine kinase, including KIT D816V. KIT D816V is responsible for driving a rare and serious condition called Systemic Mastocytosis, and exon 17 mutations are also found in patients with gastrointestinal stromal tumors (GIST), a type of cancer with strong dependence on oncogenic KIT signaling. Bezuclastinib has exhibited promising initial data across all three trials: APEX in AdvSM, SUMMIT in NonAdvSM and PEAK in GIST, including an encouraging safety profile across 600+ patients in single agent and combination dosing.
 <br/>
 <br/>
 <strong>
  The Role:
 </strong>
 The Clinical Account Manager (CAM) will serve as a critical member of the Customer Engagement Team and will have an exciting opportunity within Cogent to potentially launch Bezuclastinib in multiple indications across three disease states. The Clinical Account Manager will be responsible for meeting sales targets and utilizing all available resources while tailoring them to meet the customer's needs through a deep understanding of their requirements. Behaviors that are critical for success in this role are collaboration, communication, planning, relationship building, and the ability to execute tactical initiatives and provide timely feedback. CAMs will report directly to the Regional Business Director.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Holistically support and manage territory accounts by creating relationships with physicians, allied healthcare professionals (Advanced Practitioners, Nurses, Pharmacists), and business stakeholders (Office Practice Managers, Billers, etc.)
  </li>
  <li>
   Maintain a uniquely deep and nuanced understanding of territory, including Opinion Leaders (OL) and other influencers, treatment and utilization trends, payer and reimbursement dynamics, and competitive opportunities and challenges.
  </li>
  <li>
   Analyze business performance: Create and execute a comprehensive territory plan. This includes developing unique account plans, delivering branded sales messages, executing planned programs, scheduling and following up with medical education programs, and achieving or exceeding sales targets.
  </li>
  <li>
   Demonstrate clinical/disease/product expertise and deliver strategic customer education.
  </li>
  <li>
   Work closely with multiple Cogent internal stakeholders inside and outside the commercial organization to ensure strategic alignment and execution of key strategies/tactics to advance overall business objectives.
  </li>
  <li>
   Implement processes for appropriate patient identification and treatment management.
  </li>
  <li>
   Utilize internal relationships and develop external relationships with account stakeholders, including, but not limited to, HCPs and advanced practice providers, to service and manage accounts.
  </li>
  <li>
   Have a passion for our products through the entire sales cycle while always building our brand and never losing sight of how we serve patients.
  </li>
  <li>
   Leverage your passion for Oncology/Rare disease state awareness, industry, regulatory, and competitive changes to deliver agreed results.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Experience/Education And Personal Attributes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ideal candidates have strong clinical selling skills, excellent communication/presentation skills, are effective working in teams and self-starters, as well as strategic and forward thinking.
  </li>
  <li>
   BA/BS or healthcare equivalent degree required.
  </li>
  <li>
   Minimum 5+ years of previous pharmaceutical, biotech, and/or medical sales experience with a strong preference for Rare Disease/Oncology/Hematology.
  </li>
  <li>
   Knowledge of the pharmaceutical marketplace and deep understanding of industry and broader trends in the healthcare landscape.
  </li>
  <li>
   Collaborative and organizationally savvy team player with a history of success in a matrixed setting.
  </li>
  <li>
   Strong negotiation, partnering, and influencing skills.
  </li>
  <li>
   Demonstrated ability to effectively manage business relationships with external strategic partners.
  </li>
  <li>
   Prior experience working in large accounts and/or hospitals required. Expert at navigating complexities and removing barriers to advance corporate objectives in service of patients, caregivers, and HCPs.
  </li>
  <li>
   Successful product launch experience preferred.
  </li>
  <li>
   Prior pharma/biotech start-up experience preferred.
  </li>
  <li>
   Technologically savvy and committed to leveraging data and advanced analytics daily to drive business results.
  </li>
  <li>
   Ability to travel on a frequent overnight basis, with occasional weekend travel, depending on business needs.
  </li>
  <li>
   Must possess a valid driver's license and have reliable access to a personal vehicle
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Salary Range
  <br/>
  <br/>
 </strong>
 $200,000 - 240,000 USD
 <br/>
 <br/>
 Exact compensation will vary based on skills, experience, and location.
 <br/>
 <br/>
 <strong>
  Our Locations
  <br/>
  <br/>
 </strong>
 Waltham, MA: Our headquarters is located in the Greater Boston life sciences community, with an open, collaborative office environment designed to support teamwork and connection. Employees benefit from convenient on-site amenities, including free on-site parking and gym facilities in the building.
 <br/>
 <br/>
 Boulder, CO: Our Boulder location is home to Cogent&rsquo;s discovery research organization and a key scientific hub with strong leadership based on site. Situated in the greater Denver-Boulder biopharmaceutical corridor, this office plays a central role in advancing our discovery efforts and pipeline.
 <br/>
 <br/>
 <strong>
  Our Offer To You
  <br/>
  <br/>
 </strong>
 At Cogent Biosciences, we offer a competitive salary, bonus, and ongoing stock awards, alongside a benefits package that sets us apart. We cover 100% of medical, dental, and vision premiums for you and your family, and help reduce out-of-pocket costs by funding up to 75% of in-network deductibles. Our benefits also include a 401(k) match with immediate vesting, generous paid time off, 12 weeks of fully paid parental leave, paid family and medical leave for all employees regardless of location, and company-paid short-term disability coverage for up to 20 weeks. Additional perks like wellness programs, tuition reimbursement, and inclusive family-forming support help you thrive at work and beyond.
 <br/>
 <br/>
 We are proud to be an Equal Opportunity Employer. Our goal is to have a diverse workforce. We do not discriminate on the basis of race, age, color, religion, national origin, gender, sexual orientation, gender identity or expression, veteran status or disability, or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
</div>


Clinical Account Manager - Denver, CO

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