patient accounts manager

HARBIN CLINIC

<div></div><div><div><div><div><div><div><div><div><p>NC, United States<br>
Job ID: R166026
<br>
Shift: Various
<br>
Job Type: Regular
</p></div><div><div><div><div>Share: mail</div></div></div></div><div></div><div><br>
</div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Department:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
13281 Enterprise Revenue Cycle - Rev Cycle Strategic Support Team: Southeast<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Status:</b>
</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Full time<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Benefits Eligible:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Yes<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Hou</b><b>rs Per Week:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Schedule Details/Additional Information:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Variable<p></p><p><b>
Pay Range</b></p>
$21.85 - $32.80<p></p><p><b>
Job Summary</b></p>
Patient Accounts Specialist (PAS) works under the immediate supervision of supervisors/managers in Patient Financial Services (PFS). PAS positions perform complex tasks requiring critical thinking skills and experience-based (specialist) knowledge in PFS. Reviews difficult work queues, large dollar accounts, aged accounts and any special projects assigned by leadership. Creates reports/spreadsheets for identification of problem areas and utilizes critical thinking skills to determine appropriate actions to resolve problem. Must demonstrate thorough knowledge and understanding of patient billing, billing transmission, government regulatory/ compliance requirements, and electronic billing systems.<br>
<p><br>
<br>
<b>Essential Functions</b></p><br>
<ul><li>Prepares reports of denials, credit balances, payer opportunities.</li>
<li>Analyzes rejection reports and errors made by system and teammates. Requests system changes, reports error rates by teammate and collaborates with training to ensure improvement is achieved and sustained.</li>
<li>Prepares Medicare/Medicaid quarterly credit balance reports. Approve refunds as defined in departmental threshold guidelines.</li>
<li>Assists Supervisor/ Manager with quality checks for all payers and departments.</li>
<li>Performs quality assurance tasks as needed to validate workflow builds, claim edit actions, automatic actions in Epic, process improvements, etc.</li>
<li>Analyzes denial reasons provided by payers. Collaborates with management to identify, trend and address root causes of denials.</li>
<li>Researches and analyzes payer trends and works on special projects involving aged, high dollar or complex account issues.</li>
<li>Trains new teammates as needed.
</li></ul><p></p><b>Physical Requirements</b><br>
<p></p>Requires sitting for long periods of time. Requires bending and may need to lift-up to 10 pounds occasionally.<br>
<p><br>
<br>
<b>Education, Experience and Certifications</b></p><br>
High school diploma or GED required. Two-years' experience in related financial services or healthcare business office required. College (bachelor's or associate) degree preferred. Requires the ability to communicate effectively in verbal and written formats. Proficiency in Word, Excel and Outlook preferred. Prior healthcare computer system and specifically Epic billing experience preferred.<p></p><p><b>
Our </b><b>Commitment to You:</b></p><p></p><p>
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more &ndash; so you can live fully at and away from work, including:</p><p></p><p><b>
Compensation</b></p><ul><li>
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training</li><li>
Premium pay such as shift, on call, and more based on a teammate's job</li><li>
Incentive pay for select positions</li><li>
Opportunity for annual increases based on performance</li></ul><p></p><p><b>
Benefits and more</b></p><ul><li>
Paid Time Off programs</li><li>
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability</li><li>
Flexible Spending Accounts for eligible health care and dependent care expenses</li><li>
Family benefits such as adoption assistance and paid parental leave</li><li>
Defined contribution retirement plans with employer match and other financial wellness programs</li><li>
Educational Assistance Program</li></ul><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
About Advocate Health</b></p><p></p><p>
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation&rsquo;s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p>
</p>Patient Accounts Specialist</div></div></div></div></div></div></div><div></div>

Patient Accounts Specialist

UNC Health

<div><p><b>Description</b>
</p><p>Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.</p><p>
Summary:<br>
The Patient Account Analyst processes payments to facilitate even cash flow for the organization.</p><p></p><div><br>
Responsibilities:<br>
<ul><li>Promptly and accurately processes payments to facilitate even cash flow for the organization.
</li><li>Reviews all accounts on the assigned portion of Accounts Receivable via the Aged Trial Balance and batches. Appropriately posts or refunds accounts to bring accounts to a zero balance status.</li><li>Resolves minor problems, answers questions, and uses good judgment to insure that patient care is not compromised. Proactively responds to problems relative to system procedure errors, i.e. coding, registration, charging, posting, authorization issues.
</li><li>Reviews and analyzes daily/weekly monthly reports to ensure timely filing. Audits payments, allowances, rejected claims to identify and resolve claims/EOP/EOB revenue cycle issues.</li></ul>
PARDEE</div><div><br>
Other information:<br>
QUALIFICATIONS<br>
Required<br>
<ul><li>Associate&rsquo;s degree or an equivalent combination of education and experience.</li><li>Experience working in a healthcare or finance/accounting office.</li><li>Proficient written and verbal communication.</li></ul>
Preferred<br>
<ul><li>Working knowledge of CPT and ICD-9/ICD-10 coding.</li><li>Experience working in or with an Electronic Medical Recordkeeping (EMR) system such as EPIC.</li><li>Experience and/or education/training in medical terminology.</li></ul><br>
01.9050.0229</div><h3 class="jobSectionHeader"><b><br>
Job Details</b></h3><p>
Legal Employer: Pardee - HCHC</p><p>
Entity: Pardee UNC Health Care</p><p><br>
Organization Unit: Patient Accounting
</p><p>Work Type: Per Diem</p><p><br>
Standard Hours Per Week: 8.00</p><p>
Work Assignment Type: Remote</p><p>
Work Schedule: Variable</p><p>
Location of Job: PARDEESUPP</p><p>
Exempt From Overtime: Exempt: No</p><p><br>
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.</p></div>

Patient Account Analyst

Bates County Memorial Hospital

<div><p>This opening is for a 40 per week day shift position.
</p><p>The Patient Accounts Financial Representative is responsible for screening patients for payment resources and counseling patients on their personal financial responsibilities and making them aware of resources that may be available to assist them. They will give assistance in the application of those resources. The Patient Accounts Financial Representative will also be responsible for answering patient calls, walk-ins, and correspondence related to patient billing, while using proper customer service protocol. To resolve a patient billing issue, it may be necessary to make outbound calls to an Insurance company, Attorney, Doctor, Department Directors, etc. You will be required to ask patients to pay their bill or set up a payment plan. Your role is to improve cash flow and reduce bad debt receivables while providing good customer service.</p><br>
<p></p>
<p><b>
Experience and Education:</b></p>
<ul><li>
Knowledge of the Microsoft office suite</li><li>
Knowledge of standard office equipment (copier, fax machine)</li><li>
Ability to type and use a 10 key</li></ul>
<p><b>
Minimum:
</b></p><ul><li>Experience in clerical or customer service
</li></ul><p><b>Knowledge/Skills/Required Abilities</b></p>
<ul><li>
Personal technology device to download DUO application to enable access to hospital email by multi-factor authentication.</li><li>
Displays good organizational skills and utilizes time wisely.</li><li>
Maintains a neat and orderly work environment.
</li><li>Completes assigned tasks in a timely manner and seeks additional work upon completion of assignments.</li><li>
Displays attention to detail and accuracy of tasks</li><li>
Demonstrates good communication skills and empathy</li><li>
Willingly shares information and resources with co-workers.
</li><li>Takes the time to explain and exchange information with customers.</li><li>
Maintains composure under stress and continues to work effectively.</li><li>
Discusses personal, patient, and staff-related issues in a confidential manner and in the appropriate location and follows Hospital policy concerning Confidentiality.</li><li>
PC skills &ndash; demonstrates proficiency in Microsoft Office applications and others as required</li><li>
Treats customers in an ethical manner, respects the dignity and individuality of customers. Demonstrates commitment to customers by putting their well-being before personal, financial, or procedural concerns.</li><li>
Work independently.</li></ul></div>

Patient Accounts Financial Representative

BJC HealthCare

<div><div>BJC HealthCare is seeking a Patient Accounts Representative II for our refunds team! If you have a background in insurance or billing follow up, apply today!</div><br>
<br>
<b>Overview</b><p></p><p><b><br>
BJC HealthCare </b>is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.</p><p></p><p><br>
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.</p><p></p><p><br>
BJC&rsquo;s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children&rsquo;s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.</p><br>
<p></p>
<br>
<b>Preferred Qualifications</b><p><b><br>
Role Purpose</b></p><p>
The Patient Accounts Representative II serves as a subject matter expert in ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on-going analysis &amp; review of insurance verifications and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the information gathered from insurers, physicians, hospital personnel, governmental agencies and patients. Additionally, this position is responsible for training and mentoring junior level staff.</p><p></p><p><b><br>
Responsibilities</b></p><ul><li>
Serves as the subject matter expert in the area of insurance collection activities and billing resolution; resolves complex accounts and ensures their full resolution.</li><li>
Contacts insurance companies regarding complex claims, updates account information, and completes advanced administrative tasks on accounts.</li><li>
Completes necessary follow-up tasks in a timely manner while maintaining departmental quality and productivity standards.</li><li>
Confirms patient benefits with insurance carrier and re-files insurance claims as necessary to ensure timely and accurate payment.</li><li>
Works with assigned payors and assist in the communication of identified payor issues for remediation efforts.</li></ul><p><b>
Minimum Requirements</b></p><p><b>
Education</b></p><ul><li>
High School Diploma or GED</li></ul><p><b>
Experience</b></p><ul><li>
&lt;2 years</li></ul><p><b>
Preferred Requirements</b></p><p><b>
Experience</b></p><ul><li>
2-5 years</li></ul>
<br>
<b>Benefits and Legal Statement</b><p><b><br>
BJC Total Rewards</b></p><p>
At BJC we&rsquo;re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.</p><ul><li>
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date</li><li>
Disability insurance* paid for by BJC</li><li>
Annual 4% BJC Automatic Retirement Contribution</li><li>
401(k) plan with BJC match</li><li>
Tuition Assistance available on first day</li><li>
BJC Institute for Learning and Development</li><li>
Health Care and Dependent Care Flexible Spending Accounts</li><li>
Paid Time Off benefit combines vacation, sick days, holidays and personal time</li><li>
Adoption assistance</li></ul><p><b>
To learn more, go to our </b><b>Benefits Summary</b><b>.</b></p><ul><li>Not all benefits apply to all jobs</li></ul><p>
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer</p></div>

Patient Accounts Rep II

AC3, Inc

<div></div><div><p><b>WHO WE ARE:</b></p><p>
AC3 was founded by a group of oncologists who built solutions to optimize their own practices. Now, we give specialty health practices the power to make decisions with better data. Our mission is to help them thrive through people, purposeful technology, and collaboration. The work we do empowers healthcare practitioners and their teams to provide the highest quality of care in a sustainable way. That&rsquo;s what motivates us.</p><p>
We&rsquo;re looking for passionate, driven innovators to join our mission. If you thrive on challenge, love taking action, and get up every day ready to make a difference, apply now. Learn more at www.ac3health.com.</p><p><b>
COMPANY MISSION: </b>To help specialty practices thrive.</p><p><b>
POSITION SUMMARY: </b>The Patient Accounts Specialist is responsible for supporting the revenue cycle through accurate insurance verification, account review, and timely follow-up on patient accounts. This role ensures patient information and insurance coverage are verified prior to service, supports billing accuracy, and helps deliver a positive patient financial experience.</p><p><b>
ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES:</b></p><p>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Obtains medical coverage information from patients, verifies coverage with appropriate insurance carrier and enters information into the PM and EMR.</li><li>
Effectively communicates insurance status to patients, clients, and RCM departments as needed.</li><li>
Reviews patient deductibles, and copays and enters it into the billing system per SOP.</li><li>
Monitors delinquent accounts and assists in resolving issues to obtain payment such as setting up payment plans, forwarding to collections, processing Estates and/or Bankruptcy.</li><li>
Applies patient payments and adjustments to accounts by understanding EOB and statement reports accurately.</li><li>
Maintains accurate notes and correspondence details in patients&rsquo; chart/EMR.</li><li>
Answers all incoming calls and triages to RCM team in a professional and knowledgeable manner.</li><li>
Maintains the practices and principles set forth by AC3 leadership with a strong commitment to service, excellence, and quality.</li><li>
Maintains professional behavior, confidentiality, and discretion always, along with the ability to work with all levels of staff with a confident and professional demeanor.</li><li>
Follows HIPPA rules and regulations.</li></ul><p><b>
</b><b> </b><b>POSITION REQUIREMENTS:</b></p><ul><li>
Accurately maintains and adheres to all safety rules and regulations.</li><li>
Excellent communication and organizational skills along with the ability to work in a fast-paced environment; prioritize tasks and workloads.</li><li>
Working knowledge of various office communication devices and systems. Proficiency in Microsoft Office and keyboarding skills preferred.</li><li>
High school diploma or equivalent (GED). Medical reimbursement experience preferred.</li><li>
Performs other related duties as assigned.</li><li>
Medical Office Experience/ Medical Terminology preferred.</li><li>
Detail oriented.</li><li>
Working knowledge/experience in electronic medical records and/or other medical software if applicable.</li><li>
Must possess the ability to work with patients and family members in a confident, respectful, and socially professional manner.</li></ul><p></p><p><b><br>
WORK LOCATION</b>: This is a full-time hybrid/remote position; meaning, there will be required onsite training and a combination of remote and onsite work. The ideal candidate will reside within a 30-mile radius of the office located in South Bend, IN.</p><p>
Work is completed in a general office environment, sedentary in nature but may require standing and walking for up to 10% of the time. The work environment is favorable with adequate lighting and temperature, and no hazardous or unpleasant conditions caused by noise, dust, etc. Must be able to operate standard office equipment and keyboards.</p><p><b>
Why Work at AC3?</b></p><p>
When you become an AC3 Team member, you can expect ongoing training, support, and a work culture like no other. We offer our Full-Time Team Members medical, dental and vision health and wellness benefits, along with employer paid life insurance, long and short-term disability policies. Because our team&rsquo;s health and wellness are our priority, we start new hires off with an above average paid time out plan and offer a comprehensive wellness program, including onsite biometrics and ongoing mental and physical wellness support. We also provide all Team Members with access to company sponsored financial wellness counselors, employee assistance services and the opportunity to enroll in our company-matched, 401k plan.</p><p><b>
 </b><b>Come join our Winning Team!</b></p></div><p></p>

Patient Accounts Representative - Hybrid

Sheppard Pratt

<div><p><b>General Summary</b><b>:</b></p>
<ul>
<li>Under general supervision and in accordance with established policies and procedures, is responsible for daily follow-up functions to secure payment and/or resolve outstanding accounts receivable for one or more of the assigned payer categories: Medicare, Medicaid, Blue Cross and Blue Shield, Commercial/Managed Care, Tri-Care, Worker&rsquo;s Compensation, Schools, DSS/DJS, and Self-Pay.</li>
<li>Uses computerized patient information management and Paperless Claim System (PCS) imaging systems to initiate, complete follow up, and update patient accounts with data required for preparation of third-party claims and client statements.</li>
<li>Post transactions, and bill insurance carriers/client and adjust third-party/self-pay data. Prepare and maintain required documentation.</li>
</ul>
<ul><li><b>The vast majority of this position involves interaction with insurance companies with only a very small percentage involving interaction with clinicians and patients.</b></li></ul>
<p><b>
Requires:</b></p>
<ul>
<li>High School diploma</li>
<li>6 months - 12 months of experience in related billing and health insurance work. Follow-up and Medicaid experience strongly preferred.</li>
<li>Must have knowledge of billing practices, procedures, collections, third-party payer and Universal Billing requirements, and third-party reimbursement procedures.</li>
</ul>
<p><b>Benefits:</b></p>
<p>
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:</p>
<ul>
<li>A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation</li>
<li>Comprehensive medical, dental and vision benefits for benefit eligible positions</li>
<li>403b retirement match</li>
<li>Generous paid-time-off for benefit eligible positions</li>
<li>Complimentary Employee Assistance Program (EAP)</li>
<li>Generous mileage reimbursement program</li>
</ul>
<p><b>The pay range for this position is $18.50/hr minimum to $26.04/hr maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.</b></p>
<p></p>
<p>#LI-EEDWARDS</p></div>

Patient Account Representative (Towson, Full Time)

Risas Dental and Braces

<div><p>Employment Status: Full-time<br>
<br>
</p><p>✓ Dental Insurance ✓ Health Insurance ✓ Life Insurance
</p><p>✓ 12hr ✓ Rotating
</p><p>At Risas Dental and Braces, our focus is providing quality and affordable dental care and braces for families everywhere. Our goal is to think and speak a language that patients understand. For this reason, our Company Statement is We Speak Patient&trade;. The result is happier, healthier Patients, and better opportunities for our doctors and team members.</p><br>
<p></p>
<p>
We are seeking a friendly and professional bilingual Account Specialist to join our Risas family. The Account Specialist must have excellent customer service skills, a dynamic personality, be highly motivated, and detail-oriented. The Account Specialist works with patients to discuss payment options, insurance benefits and eligibility, financial account accuracy, and account balance resolution. We value good communication skills, reliability, a positive attitude, and organizational talents.</p><p><br>
<b>
Responsibilities</b></p><br>
<ul>
<li>Present and explain financial arrangements, monthly billing and collecting with patients</li>
<li>Post payments, charge new accounts, and close out for the deposit</li>
<li>Verify insurance benefits prior to all new patient exams</li>
</ul><ul><li>Educate and encourage patient's commitment to long-term treatment</li>
<li>Identify, address, and resolve any patient concerns</li>
<li>Validate and/or obtain authorization for payment from patients</li>
<li>Follow up with insurance companies regarding eligibility and payments</li>
<li>Bill insurance within 24 hours of the start of treatment</li>
</ul><ul><li>Close out the month and complete month-end reports</li>
<li>Additional duties and responsibilities as assigned</li></ul><br>
<p><br>
<b>Qualifications</b></p><br>
<ul>
<li>Bilingual in English and Spanish</li>
</ul><ul><li>High School Diploma or GED equivalent</li>
<li>Customer service experience over the phone a plus</li>
<li>Knowledgeable of dental and medical terminology preferred</li>
<li>Exceptional written and verbal communication abilities</li>
<li>Excellent organizational skills and ability to multitask</li>
</ul><ul><li>Ability to utilize de-escalation skills being an empathetic, active listener, who has strong follow through skills when speaking with patients</li>
<li>Ability to think creatively, problem solve, and work independently</li>
<li>Must have a growth mindset and the ability to adapt to change</li>
<li>Ability to work within a team environment and lend support, as a team player, to team members as needed</li></ul><br>
<p></p>
<p><b>
Benefits</b></p>
<p>
Risas Dental and Braces offers a comprehensive benefits package including</p>
<ul>
<li>12-hour shifts, 3 days a week</li>
<li>Medical and vision benefits</li>
<li>Free dental services</li>
</ul><ul><li>401(k) with employer match</li>
<li>Tuition reimbursement opportunities</li>
<li>And many other ancillary benefits</li></ul><br>
<p></p>
<p>
The working environment is fun, fast paced, challenging, and rewarding with opportunities for professional development and career advancement. Join us in this work. Begin a career that is full of meaning and value.</p></div>

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