patient accounts manager

MedBridge Development

<div><h2 class="jobSectionHeader"><b>Who We Are</b><b>
</b></h2><p>MedBridge is dedicated to serving ambulatory surgery centers (ASCs) and physician practices through our development, management, consulting, and revenue cycle services. We exist to free surgeons and specialists to focus their best energy on healing their patients and advancing their craft by managing all the details of their business for them. MedBridge believes in providing the highest quality of service, excellent employee benefits, and a team-oriented work environment.</p><p>
</p><p><b>Benefits Include:</b></p><ul><li><p>
Fully remote work environment</p></li><li><p>
25 days of PTO in your first year</p></li><li><p>
8 paid holidays</p></li><li><p>
Medical insurance with a $20/month employee-only contribution</p></li><li><p>
Dental, vision, life, and long-term disability insurance (100% employer-paid)</p></li><li><p>
Flexible work schedule between 6 a.m. and 6 p.m. PST</p></li><li><p>
Weekly Physical Energy Program (90 minutes)</p></li><li><p>
8 hours of paid volunteer time each year</p></li><li><p>
Automatic enrollment in the company 401(k) plan</p></li></ul><h2 class="jobSectionHeader"><b>
Position Summary</b></h2><p>
Under the general supervision of the Patient Accounts Manager, the Patient Accounts Assistant works with MedBridge staff, patients, surgeons&rsquo; offices, and surgery center staff to collect and close outstanding patient balances. They also interface with law offices and lien factoring companies to respond to subpoenas and medical records requests. As the last stop in the revenue cycle, the Patient Accounts Assistant works with their department to identify and correct any processing mistakes and close accounts accurately and appropriately. They also help run monthly reports, answer incoming phone lines, and complete administrative tasks necessary to the functioning of the department.
</p><h2 class="jobSectionHeader"><b>Primary Responsibilities</b></h2><ul><li>
Create and manage follow reports in Excel for each assigned client</li><li>
Generate and send patient financial statements for patient accounts set to cash-pay or self-pay, including insurance checks sent to patients.
</li><li>Make financial calls about outstanding balances or needed patient involvement with insurance</li><li>
Send account balances to collections agencies or write off according to clients&rsquo; direction and best practices</li><li>
Make and record account adjustments in our billing software and internal reports.
</li><li>Process and respond to incoming records requests and subpoenas</li><li>
Process incoming patient account correspondence (returned statements, bankruptcy notices, etc.)</li><li>
Answer the phone lines that ring to this department (department and direct lines)
</li><li>Run monthly reports for the manager or coordinators (revenue collected, AR aging, etc)</li><li>
Start at 6:30am PST or end at 5:00pm PST as needed
</li></ul><p></p><ul><li>Strong organizational skills and attention to detail</li><li>
Independent work ethic</li><li>
Bilingual in Spanish &amp; English preferred</li><li>
Commitment to customer service and professionalism</li><li>
Proficient in computer software (Word, Excel, Outlook, Adobe or PDF software)</li><li>
Excellent phone, verbal, written, and editing skills</li><li>
Interpersonal skills: ability to collaborate and enhance the team environment</li><li>
Ability to manage stressful situations and numerous simultaneous projects</li><li>
Ability to think creatively and analytically</li><li>
Ability to maintain a professional attitude in all situations</li><li>
Previous experience in healthcare or financial collections is preferred</li></ul></div>

Patient Accounts Assistant

Covenant Health

<div>Overview:<div></div><div><b><br>
Manager of Patient Accounting</b></div><div><b>
Full Time, 80 Hours Per Pay Period, Day Shifts</b></div><div></div><div><b><br>
Covenant Health Overview:</b></div><div>
Covenant Health is the region&rsquo;s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area&rsquo;s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area&rsquo;s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes &ldquo;Best Employer&rdquo; seven times.</div><div></div><div><b><br>
Position Summary:</b></div><div><br>
Provides daily leadership to all personnel within the department to ensure that all duties are performed accurately and efficiently. The Billing Manager monitors all functions of the Billing office and maintains equipment/software, i.e. table files, to ensure promptness and efficiency of all Billing duties. Supervises the Billers, Billing Support Staff and Billing Supervisors on a daily basis. Recruits, selects, develops and motivates a competent staff to ensure the continuance of productivity and positive morale. This position assists the department Director and the Vice President in establishing and meeting strategic goals and outcomes for the Consolidated Business Office (CBO). The CBO provides Patient Accounting functions for multiple facilities and entities which requires a working knowledge of several service lines and payer requirements.</div><div></div><div><br>
apply@covhlth.com</div>
Responsibilities:
<div><b>
Integrity</b></div><ul><li>
Maintains accountability for the Billing Unit ensuring that the areas establish targets and goals, and ensure that expectations are consistently met and that accounts are handled in a timely manner.
</li><li>Establishes team-based goals and success measurements for the billing unit. Identifies both team contributions that meet established goals and areas of opportunity.</li><li>
Provides the motivation and incentive necessary for acceptable productivity from the Billing department.</li><li>
Monitors performances at least monthly, and identifies variances to established targets.</li><li>
Demonstrates knowledge of State and Federal regulations, CMS guidelines, TennCare guidelines and other Third Party Payor requirements assuring departmental billing
</li><li>Ability to identify and review problem bills to determine reason(s) for and resolution of problems soliciting input when required from outside resources, and delegates to billers for billing.
</li><li>Recognizes situations, which necessitate supervision and guidance, seeks appropriate resources.
</li><li>Does not promote or participate in solicitation during working hours within the department.</li><li>
Accepts total responsibility for the work performance of the billing area.
</li><li>Supports, models and adheres to the desired behaviors of the KBOS Constitution for integrity which are; hold others accountable for living the values and behaviors, protect confidential information, deal with difficult issues honestly, directly, and respectfully, and tell the truth.</li></ul><div><b>
Quality</b></div><ul><li>
Supervises the submission of daily claims to ensure the timely and accurate billing of inpatient, outpatient, and ER accounts while maintaining follow-up procedures to secure necessary supporting documentation for suspended/pended claims.</li><li>
Ensures that cross training is incorporated into the billing area so that staff is knowledgeable of multiple payor requirements and billing guidelines.</li><li>
Maintains equipment/software, i.e. table files, for the Billing department.
</li><li>Provides leadership to the billing area, including but not limited to hiring, training, disciplinary actions, evaluations, establishment of work priorities, and other daily operational duties.
</li><li>Proficiently maintains and processes employee time cards and attendance records.
</li><li>Professionally deals with patients, physicians, public, and other management personnel concerning Billing matters.
</li><li>Trains new personnel in areas of responsibilities and provides in-service education for existing personnel on new policy and procedures as developed.</li><li>
Prepares performance evaluations on a timely basis and reviews same with the Director for concurrence.
</li><li>Involves and monitors staff participation in departmental Balanced Score Card goals on an ongoing basis.</li><li>
Monitors the creation, maintenance, and distribution of all required documents and statistical reports related to Billing productivity.</li><li>
Establishes and maintains Billing procedures staying current on industry trends to ensure ability to transition the Billing department for necessary and future billing regulations.
</li><li>Establishes and adheres to policies and procedures in an effort to assist employees in job performance and to provide for internal controls within the Billing area.</li><li>
Distributes HCFA memos to Billing staff and provides training for new or revised rules ensuring compliance with HCFA, Tenncare/Medicaid or other State or Federal regulations.</li><li>
Searches for innovative ways to identify opportunities for improving the billing process.</li><li>
Maintains Biller statistics regarding the number of claims and dollar amount of accounts billed, rebilled and suspended for the purpose of productivity monitoring allowing for the identification of training needs, competency levels, etc.</li><li>
Performs other duties as assigned to the satisfaction of the Director of Patient Accounting.</li></ul><div><b>
Service
</b></div><ul><li>Communicates effectively with patients/public, co-workers, physicians and/or their offices, and other hospital personnel using verbal, nonverbal, and written communication skills.
</li><li>Consults and works collaboratively with supervisors, co-workers, department Director, and other hospital personnel, effectively performing tasks of position.
</li><li>Independently monitors work performed, periodically talking with customers and spot checking accounts and other reports to insure accuracy/timeliness of billing and patient satisfaction.</li><li>
Trains and monitors all staff in regards to customer relations to insure total responsiveness and sensitivity to customer needs.</li><li>
Assists the Reimbursement Unit to resolve payment and contractual issues.</li><li>
Assists Vice President, Director and Managers on activities and projects, as needed.</li><li>
Assists with the development of staff communication, Balanced Score Card goals and other objectives that take into consideration the mission and values of Covenant Health.</li></ul><div><b>
Caring
</b></div><ul><li>Maintains lines of communications with other department managers in an ongoing effort to improve the overall quality of customer service.</li><li>
Promotes good public relations for the department and the hospital adhering to desired behaviors.</li><li>
Participates freely in intradepartmental quality improvement activities whenever called upon to do so.</li><li>
Develops and implements annual plan for improving customer satisfaction regarding the Billing process.</li></ul><div><b>
Developing People</b></div><ul><li>
Holds monthly meetings with staff and coordinates discussion regarding work performance and department/hospital updates.</li><li>
Provides education that will prepare staff for the most efficient use of their computer systems; support creativity and innovation to foster individuals&rsquo; empowerment; remain flexible and proactive toward changes within the healthcare industry and customer needs.</li><li>
Determines training and development needs of billing staff to enhance professional growth, satisfaction and performance. Responsible for individual and team training related to the computer system, upgrades, regulatory changes, insurance requirements, etc.</li></ul><div><b>
Using Resources Wisely</b></div><ul><li>
Demonstrates the ability to effectively manage the resources of the organization by managing salary and supply costs within, or below, the operating budget. Uses innovative approaches for optimal staffing and expense reductions.</li><li>
Demonstrates promptness in reporting for and completing work ensuring follow-through on assigned tasks.</li><li>
Demonstrates initiative in increasing skills, and attends training programs as available.
</li><li>Provides assistance to new employees.</li><li>
Attends In-Service as scheduled.</li><li>
Recommends to the Director, new policies and updates to existing policies that are intended to increase efficiency and promote data integrity.</li><li>
Follows protocols as established by the department.</li></ul>
Qualifications:
<div><b>
Minimum Education:</b>
</div><div>College graduate with degree in finance, accounting, or business/management preferred. High school with experience equivalent to degree may be considered. Good working knowledge of healthcare billing, Medicare/Medicaid billing guidelines and other Third Party Payor rules and regulations.</div><div></div><div><br>
Minimum Experience:
</div><div>Three (3) to five (5) years experience in health care preferred. Experience in problem solving, analytical reviews, budgeting, and forecasting preferred. Knowledge of third party payors and hospital billing software required. Must possess a knowledge of claims submission process for all major carriers and intermediaries, knowledge of third party reimbursement with working knowledge of Network/Managed Care issues, and a general understanding of bankruptcy law, credit and collection act. Demonstrates the ability to handle varying tasks as well as understanding and interpreting procedures relative to the billing process. Expected to perform adequately within the position after working at lest three (3) to six (6) months on the job.</div><div></div><div><b><br>
Licensure Requirement:</b>
</div><div>None</div></div>

MGR PATIENT ACCOUNTING

Argon Tech

<p>We are seeking a highly organized and client-focused Medical Billing Account Manager to serve as the primary liaison between healthcare providers and our medical billing team. The ideal candidate will manage client accounts, oversee end-to-end revenue cycle performance, and ensure accurate, timely, and compliant medical billing operations.</p><p>This role requires strong knowledge of medical billing, insurance claims, denial management, and payer workflows, along with exceptional communication and relationship management skills.</p><p><b>Key Responsibilities</b></p><ul><li>Client &amp; Account Management</li><li>Act as the primary point of contact for assigned medical billing clients</li><li>Build strong, long-term relationships with healthcare providers and practice administrators</li><li>Conduct regular client meetings to review billing performance, KPIs, and revenue trends</li><li>Address client questions, concerns, and escalations in a timely and professional manner</li></ul><p><b>Revenue Cycle Oversight</b></p><ul><li>Oversee the full medical billing lifecycle: charge entry, coding review, claim submission, payment posting, denial management, and collections</li><li>Monitor claim acceptance rates, denial trends, AR aging, and reimbursement timelines</li><li>Identify revenue leakage and recommend process improvements to maximize collections</li><li>Ensure accurate and timely resolution of denied and underpaid claims</li></ul><p><b>Operational Coordination</b></p><ul><li>Coordinate with internal billing, coding, AR, and compliance teams</li><li>Ensure client-specific payer rules, fee schedules, and workflows are followed</li><li>Support onboarding of new clients, including data migration and workflow setup</li><li>Maintain accurate documentation of client requirements and SOPs</li></ul><p><b>Reporting &amp; Analytics</b></p><ul><li>Prepare and present monthly and quarterly billing performance reports</li><li>Track KPIs such as clean claim rate, days in AR, denial rate, and collection percentage</li><li>Provide actionable insights to clients to improve revenue cycle outcomes</li></ul><p><b>Compliance &amp; Quality Assurance</b></p><ul><li>Ensure compliance with HIPAA, payer guidelines, and healthcare regulations</li><li>Monitor billing accuracy and audit reports to maintain high quality standards</li><li>Stay current on changes in CPT, ICD-10, HCPCS codes, and payer policies</li></ul><p><b>Required Qualifications</b></p><ul><li>5+ years of experience in medical billing or revenue cycle management</li><li>3+ year of experience in an account management or client-facing role (preferred)</li><li>Strong knowledge of insurance claims, EOBs, denials, and payer processes</li><li>Experience working with EHR and practice management systems</li><li>Understanding of CPT, ICD-10, and HCPCS coding fundamentals</li><li>Excellent verbal and written communication skills</li><li>Strong analytical and problem-solving abilities</li><li>Ability to manage multiple client accounts simultaneously</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Experience managing multi-specialty billing</li><li>Familiarity with RCM metrics and reporting tools</li><li>Prior experience working in a medical billing company or healthcare services organization</li><li>Bachelor&rsquo;s degree in Healthcare Administration, Business, or related field</li><li>Certified Professional Biller (CPB) or similar certification (a plus)</li></ul><p><b>Key Skills &amp; Competencies</b></p><ul><li>Client relationship management</li><li>Medical billing and claims expertise</li><li>Denial management and revenue recovery</li><li>Attention to detail and accuracy</li><li>Time management and prioritization</li><li>Data analysis and reporting</li><li>Collaborative team player</li><li>Customer service mindset</li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Lahore Johar Town: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul><p>Application Question(s):</p><ul><li>Please share your current salary, expected and notice period. </li></ul><p>Experience:</p><ul><li>revenue cycle management: 5 years (Preferred)</li></ul><p>Work Location: In person</p>

Medical Billing Account Manager

Balaji Dental Hospital and Medical Centre

<p>To manage financial records and front desk operations</p><p>Must have worked in Tally software.</p><p>Maintain accurate and up-to-date financial records.</p><p>Manage accounts payable and receivable processes.</p><p>Monitor and control expenses.</p><p>Oversee payroll processing, ensuring accurate calculation of salaries, deductions, and timely disbursement.</p><p>Working experience in Tally is mandatory.</p><p>Utilize Tally accounting software and systems to streamline financial processes and improve cash flow efficiently.</p><p>Salary will be based on experience provided.</p><p>Working hours 11.30 am to 9.00 pm</p><p>Job Types: Full-time, Permanent</p><p>Pay: ₹12,000.00 - ₹20,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Tambaram H O, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Question(s):</p><ul><li>Should come in person for interview</li><li>Should have done bachelors degree  in Accounts</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Accounting: 2 years (Required)</li></ul><p>Shift availability:</p><ul><li>Day Shift (Required)</li><li>Night Shift (Preferred)</li></ul><p>Work Location: In person</p>

Tally Accountant (Hospital)

RSP Medical Services Pvt Ltd

<p>Job Title: <b>Billing Manager &ndash; OPD</b></p><p>Experience Required: 7&ndash;10 Years</p><p>Salary: ₹35,000 &ndash; ₹40,000 per month</p><p>Location: Ghaziabad, Indirapuram</p><p>Job Summary</p><p>The Billing Manager &ndash; OPD is responsible for overseeing end-to-end OPD billing operations, ensuring accurate billing, smooth patient flow, compliance with hospital policies, and effective coordination with doctors, front desk, and accounts teams. The role requires strong leadership, billing expertise, and process optimization skills to maintain high standards of service and financial accuracy.</p><p>Billing Manager &ndash; OPD (Key Responsibilities)</p><p>Manage complete OPD billing operations including consultation, diagnostics, procedures, and pharmacy</p><p>Ensure accurate and timely billing as per hospital tariffs and policies</p><p>Supervise cash, card, UPI, and online payment collections and reconciliation</p><p>Handle patient billing queries, refunds, and corrections professionally</p><p>Coordinate with doctors, front desk, diagnostics, pharmacy, and accounts teams</p><p>Monitor discounts, approvals, and prevent revenue leakage</p><p>Maintain daily MIS reports and audit-ready billing records</p><p>Supervise, train, and manage OPD billing staff</p><p>Ensure smooth patient flow and high service quality</p><p>Job Type: Full-time</p><p>Pay: ₹35,000.00 - ₹400,000.00 per month</p><p>Work Location: In person</p>

Billing Manager (OPD)

The Laurels of Bon Air

<p>Are you a business office manager with experience in skilled nursing accounts receivable?</p> <p>When you join us as the Business Office Manager at The Laurels of Bon Air, you'll manage the day to day office functions, provide assistance to guests and families with billing and insurance questions.</p> <p><strong>Benefits:</strong></p> <ul> <li>Comprehensive health insurance - medical, dental and vision.</li> <li>401K with matching funds.</li> <li> DailyPay , a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it.</li> <li>Paid time off and paid holidays.</li> <li>Flexible scheduling.</li> <li>Tuition reimbursement and student loan forgiveness.</li> <li>Zero cost uniforms.</li> </ul> <p><strong>Responsibilities:</strong></p> <ul> <li>Managing the facility accounts receivable system.</li> <li>Record daily collections of cash receipts and deposit to appropriate account.</li> <li>Establish and maintain communication with patients, family members responsible for payment for patient care services.</li> <li>Generate timely billing of all payer classes for claims generated by facility:</li> <ul> <li>Review the Medicare, Managed Care, Medicare Advantage and Medicaid UB, CHAMPS, WebDenis.</li> <li>Record deposits and withdrawals in Resident Trust.</li> <li>Close Resident Trust accounts timely and complete bank reconciliation monthly.</li> <li>Process Medicaid applications.</li> </ul> </ul> <p><strong>Requirements:</strong></p> <ul> <li>Minimum high school diploma or equivalent, some college or technical training preferred.</li> <li>Minimum 3 years experience in A/R capacity in the long term care setting is preferred.</li> <li>Knowledge of PCC helpful.</li> </ul> <p></p><img src="https://www.jobg8.com/Tracking.aspx?TyfogLXvGD0eylm5zQ96e%2bai6VzkOFEvv" width="0" height="0" />

Business Office Manager

Macrise Tech Solutions

<p>We are seeking a highly organized and detail-oriented <b>Accounts Receivable &amp; Denials Resolution Specialist</b> to support our medical billing operations. In this role, you will be responsible for managing outstanding insurance claims, resolving denials, and ensuring accurate and timely reimbursement from payers. The ideal candidate is analytical, efficient, and capable of communicating professionally with patients, providers, and insurance representatives in a fast-paced healthcare environment.</p><p><b>Key ResponsibilitiesAccounts Receivable &amp; Denial Resolution</b></p><ul><li>Monitor, track, and manage outstanding insurance claims to reduce overall Accounts Receivable (AR).</li><li>Conduct daily follow-ups on denied claims to ensure timely and effective resolution.</li><li>Review Electronic Remittance Advice (ERA) reports to identify recurring denial trends and recommend preventive or corrective actions.</li><li>Prepare, submit, and track appeals for denied or underpaid claims, ensuring all supporting documentation is complete and accurate.</li><li>Investigate payment variances and escalate complex or unresolved issues to the Billing Manager as needed.</li><li>Maintain accurate AR aging reports and provide consistent weekly and monthly performance updates.</li><li>Process and manage claims related to specialized services, including TMS, Spravato, and psychological evaluations.</li><li>Collaborate closely with the Billing Manager to meet AR reduction, recovery, and accuracy targets.</li></ul><p><b>Patient &amp; Provider Coordination</b></p><ul><li>Respond promptly and professionally to billing inquiries from patients, providers, and internal departments.</li><li>Verify and update patient account details prior to initiating any collection activities.</li><li>Work with providers to correct claim errors, including coding inaccuracies and incomplete documentation.</li><li>Coordinate with insurance payers regarding eligibility verification, prior authorizations, and network participation.</li><li>Address patient concerns respectfully and process refunds when applicable.</li></ul><p><b>System &amp; Process Optimization</b></p><ul><li>Create, track, and resolve billing-related support tickets within eClinicalWorks (eCW).</li><li>Provide training and guidance to team members on AR and denial management workflows.</li><li>Coordinate with U.S.-based billing teams to ensure timely and accurate claim submissions.</li><li>Participate in performance review meetings, analyze trends, and recommend workflow and process improvements.</li><li>Stay current with payer policies, regulatory requirements, and evolving medical billing best practices.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs70,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Wapda Town: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>Willing to work as per US timing, Wapda Town, Lahore</li></ul><p>Experience:</p><ul><li>Medical Billing: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Work Location: In person</p>

Medical Billing AR Executive

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