patient admitting representative

CHOC Children's

<div>Work Location
Orange, California 
 
Work Shift
Day &ndash; 08hrs (United States of America)
Why CHOC?
At CHOC, we strive to be the leading destination of children&rsquo;s health by providing exceptional and innovative care. We are responsible for the overall health of our community&rsquo;s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC&rsquo;s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you.
Environmental Sustainability Statement
Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety.
Job Summary
Under the direction of the Supervisor of Admitting Services, the Admitting Representative will be responsible for assisting with patients and families in a prompt and courteous manner. Consistently securing accurate demographic information to create a complete medical record.
Pay Range
Minimum $21.00 Midpoint $21.00 Maximum $22.00
Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.
Qualifications
Required:
<ul><li>At least one year working in registration in a hospital setting or equivalent.
</li><li>HS diploma or equivalent.
</li><li>Typing 40 WPM, experience working with computers, faxes, multiline phones, copiers, printers and other office machines.
</li><li>When working in Emergency Dept, Mgmt of Assaultive Behavior certification required within 90 days of first assignment in Emergency Dept.
</li><li>Excellent customer service skills, ability to work with minimal supervision, excellent communication skills, strong team player, medical terminology
</li><li>Basic Life Support , MAB - Mgmt of Assaultive Behavior
</li></ul>Work Environments - Functional Demand:
Medium - High energy level Lift and carry 40-50 lbs. Push/pull +/- 150-200 lbs. (Patients on bed, stretcher) Lateral transfer 150-200 lbs. (ie. Patient) .
<h2 class="jobSectionHeader">Physical Activity Requirements:
</h2>Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad &amp; Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation
Physical Activity Lifting
Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35%
Sensory Requirements:
Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision
Environment Requirements:
Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations
Non-Discrimination Statement:
CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring.
We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn&rsquo;t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.
If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.</div>

Admitting Representative (Per Diem)

Sun River Health

<div><div><div>Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a Full Time Patient Representative/Front Desk Receptionist to join our team in our Goshen, NY site.
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients. The staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform job duties in compliance with systems and job specific standards.
Essential Duties and Responsibilities for a Patient Representative/Front Desk Receptionist:
<ul><li>Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
</li><li>Communicates effectively with team members and patients all aspects of service.
</li><li>Responsible for telephone and mail contact with patients.
</li><li>Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
</li><li>Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.
</li><li>Verifies all insurance and sets fees based on the sliding scale fee.
</li></ul>Minimum Education Requirement: High School diploma/GED
Minimum Work-Related Experience: 2-4 years
Preferred Specialized Skills &amp; Knowledge: Bilingual in both English and Spanish (orally and written)
</div></div><div>Job Type: Full Time
</div><div>Pay: $20.00 - $23.13 per hour</div></div>

Patient Representative - Goshen

<div><div><div>Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a Full Time Patient Representative/Front Desk Receptionist to join our team in our Brentwood, NY site.
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients. The staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform job duties in compliance with systems and job specific standards.
Essential Duties and Responsibilities for a Patient Representative/Front Desk Receptionist:
<ul><li>Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
</li><li>Communicates effectively with team members and patients all aspects of service.
</li><li>Responsible for telephone and mail contact with patients.
</li><li>Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
</li><li>Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.
</li><li>Verifies all insurance and sets fees based on the sliding scale fee.
</li></ul>Minimum Education Requirement: High School diploma/GED
Minimum Work-Related Experience: 2-4 years
Preferred Specialized Skills &amp; Knowledge: Bilingual in both English and Spanish (orally and written)
</div></div><div>Job Type: Full Time
</div><div>Pay: $20.00 - $23.13 per hour</div></div>

Patient Representative - Brentwood

<div><div><div>Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a Full Time Patient Representative/Front Desk Receptionist to join our team in our Patchogue, NY site.
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients. The staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform job duties in compliance with systems and job specific standards.
Essential Duties and Responsibilities for a Patient Representative/Front Desk Receptionist:
<ul><li>Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
</li><li>Communicates effectively with team members and patients all aspects of service.
</li><li>Responsible for telephone and mail contact with patients.
</li><li>Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
</li><li>Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.
</li><li>Verifies all insurance and sets fees based on the sliding scale fee.
</li></ul>Minimum Education Requirement: High School diploma/GED
Minimum Work-Related Experience: 2-4 years
Preferred Specialized Skills &amp; Knowledge: Bilingual in both English and Spanish (orally and written)
</div></div><div>Job Type: Full Time
</div><div>Pay: $20.00 - $23.13 per hour</div></div>

Patient Representative - Patchogue

Cabarrus Rowan Community Health Center

<div>Title: Patient Representative I 
Department: Patient Services 
Status: Non-Exempt 
Position Classification/Category: Clerical 
Level: N/A 
Location: Assigned Clinic 
Hourly Pay Range: 
Reports To: Site Coordinator 
Direct Reports: N/A 
Summary of Position 
Under the direct supervision of the Site Coordinator, this position is responsible for timely and accurate recording of patient demographics, insurance information, patient charges and payments. The Patient Representative facilitates patient entry into Cabarrus Rowan Community Health Centers (CRCHC), including greeting client, answering phone calls, and scheduling appointments. 
Minimum Qualifications 
Ability to read, write and comprehend the English language. Communicates effectively. Must be able to sit and stand for long periods of time. Ability to effectively maintain confidentiality of records and communicate with all levels of personnel. 
<ul><li></li></ul>
Experience: One year or less of clerical experience in an office setting 
<ul><li></li></ul>
Additional skills required: Requires excellent organizational, problem solving and critical thinking skills. Strong basic computer skills required. Able to maintain confidentiality and work collaboratively in a team environment. 
<ul><li></li></ul>
Additional skills preferred: Bilingual in Spanish and English 
Education: High school diploma or GED. Associates Degree preferred. 
Certification(s)/Licensure: N/A 
Physical Requirements: 
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. 
<ul><li></li></ul>
Repetitive movement of hands and fingers &ndash; typing and/or writing. 
<ul><li></li></ul>
Occasional standing, walking, stooping, kneeling or crouching. 
<ul><li></li></ul>
Reach with hands and arms. 
<ul><li></li></ul>
Talk and hear. 
Key Responsibilities 
1. 
Demonstrate the ability to express the high-quality level of customer service to all patients, staff, board members, providers, and vendors. 
2. 
Can verbalize knowledge of chain of command and direct supervisor information. 
3. 
Reports on time and checks schedule and organizes patient flow. 
Cabarrus Rowan Community Health Centers 
Patient Representative I October 9, 2025 2 of 3 
4. 
Demonstrates ability to obtain payment information and ability to create claim to be submitted for reimbursement. 
5. 
Can verbalize knowledge of required screening forms for UDS and other QI. 
6. 
Maintains accurate documentation and registration updates in EMR based on documentation procedures. 
7. 
Demonstrate ability to adhere to scheduling protocol as it relates to scheduling of all appointment types (including medical, behavioral health, psych, dental, ambulatory procedures) 
8. 
Demonstrate ability to adhere to clinical protocol to assist patient with appointments and re-routing patient to triage as necessary. 
9. 
Under adequate supervision, demonstrates ability to explain the sliding scale program to all patients and accurately process the program application. 
10. 
Under adequate supervision, demonstrates the ability to compose messages to provider/staff regarding patient communication. 
11. 
Demonstrates accurate knowledge and comprehension of patient registration duties not limited to medical, dental, referral information, and insurance verification information. 
12. 
Demonstrates accurate ability to enter patient registration information into EMR system. 
13. 
Verbalizes knowledge of HIPAA, patient demographic, and benefits information. 
14. 
Maintains safe, secure, and healthy work environment by following and enforcing established policies and procedures while providing compassionate care to patients. 
15. 
Maintains patient confidentiality and protects operations by keeping protected health information confidential and secure. 
16. 
Participates in mandatory in-services and drills, attends staff meetings and other trainings, including appropriate educational trainings offered on regular basis for professional development. 
17. 
Maintains strict adherence to infection control guidelines established by the organization. 
18. 
Work early /night clinic and weekends as needed. 
19. 
Ability to travel to other CRCHC to cover as needed. 
20. 
Translation services will be expected upon request from management. 
21. 
Perform other duties as assigned.</div>

Patient Representative

Bronson Healthcare

<div>CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only.
Love Where You Work!
Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you&rsquo;re ready for a rewarding new career, join Team Bronson and be part of the experience.<h2 class="jobSectionHeader">
Location</h2>
BHG Bronson Healthcare Group<h2 class="jobSectionHeader">
Title</h2>
Patient Representative - BMH ED - Full Time - Days
Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Ability to resolve patient financial issues and negotiate payment arrangements. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served.<ul><li>
High school diploma or general education degree (GED) required.</li><li>
Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year.</li><li>
Previous customer service experience required.</li><li>
Medical Terminology, CPT and ICD-10 coding strongly preferred.</li><li>
Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment.</li><li>
Experience with multiple computer applications/operating systems, and office machines.</li><li>
Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights.</li><li>
Knowledge of revenue cycle components and his/her role in the ability to impact the overall process.</li><li>
Knowledge of the impact of accurate registration has on patient satisfaction.</li><li>
Analytical skills to solve simple to semi complex problems.</li><li>
Organization, prioritization and time management skills.</li><li>
Concentrate and pay close attention to detail.</li><li>
Ability to multi-task.</li><li>
Be flexible to facilitate change.</li><li>
Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.</li><li>
Greets and/or registers patients accurately and efficiently.</li><li>
Verifies insurance eligibility using online systems.</li><li>
Provides and/or completes required patient forms.</li><li>
Collects and enter payments, follows required balancing procedures.</li><li>
Analyzes, interprets and enters physician orders.</li><li>
Scans and indexes forms.</li><li>
Schedules and communicates appointment information accurately and efficiently for multiple facilities and ancillary departments.</li><li>
Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria.</li><li>
Accurately completes assigned work queues.</li><li>
Identify financial counseling needs.</li><li>
Maintains confidentiality in verbal, written and electronic communication.</li><li>
Follows established processes, protocols, and workflows.</li><li>
Takes initiative to resolve problems and meet patient needs.</li></ul>
For Cancer Center ONLY:<ul><li>
Associate's degree in related field, or 2 years related experience and/or training in a healthcare environment preferred. (Would consider 2 years of experience in a business office setting)</li><li>
Certified Healthcare Access Associate (CHAA) Preferred</li></ul><ul><li>Assist employees and visitors with any concerns they might have.
</li><li>assume overall responsibility for the safety and security of designated areas.
</li></ul>* Monitor security cameras *Identify potential security risks and respond accordingly<h2 class="jobSectionHeader">
Shift</h2>
12 Hour Day Shift<h2 class="jobSectionHeader">
Time Type</h2>
Full time<h2 class="jobSectionHeader">
Scheduled Weekly Hours</h2>
36<h2 class="jobSectionHeader">
Cost Center</h2>
1202 Patient Access ER (BHG)
Agency Use Policy and Agency Submittal Disclaimer<div>
Bronson Healthcare Group and its affiliates (&ldquo;Bronson&rdquo;) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies (&quot;Recruiters&quot;) in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.</div></div>

Patient Representative - BMH ED - Full Time - Days

Minden Medical Center

<div>Join Minden Medical Center as a Full-Time Admitting Clerk and immerse yourself in a dynamic healthcare environment that thrives on customer-centricity and innovation. Your role will be crucial in creating a welcoming first impression for our patients and their families, connecting them to vital healthcare services with empathy and integrity. Being onsite in Minden, LA, means you'll collaborate closely with a passionate team dedicated to high performance and forward-thinking solutions to improve patient care. This position offers an unparalleled opportunity to sharpen your problem-solving skills while contributing to a culture that prioritizes safety and excellence. You'll become an essential part of a community-focused organization where your work directly impacts the lives of others.
You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Step into a career filled with purpose and excitement, and help shape the future of healthcare at Minden Medical Center.<h3 class="jobSectionHeader">
MAKE A DIFFERENCE AS AN ADMITTING CLERK</h3>
As a Full-Time Admitting Clerk at Minden Medical Center, your daily responsibilities will focus on providing exceptional customer service while ensuring a smooth admission process for patients. You'll greet patients warmly, verify their personal information, and assist with necessary paperwork, all while maintaining confidentiality and professionalism. Expect to handle calls and inquiries, guiding patients through their concerns with empathy and attentiveness.
Your day will likely include coordinating with nursing staff and other departments to facilitate patient admissions efficiently. You will contribute to maintaining accurate records and updating systems as needed. The expected schedule is during daytime hours, allowing for a balanced work-life environment.
With a high-energy atmosphere, your role will be critical in supporting our mission of excellence in patient care. Each day will offer new interactions and opportunities to make a difference in the lives of those you serve.<h3 class="jobSectionHeader">
ARE YOU A GOOD FIT FOR THIS ADMITTING CLERK JOB?</h3>
To thrive as a Full-Time Admitting Clerk at Minden Medical Center, several key skills and qualifications are essential. A high school diploma or equivalent is required, with prior experience in a hospital or clinical setting preferred. Proficiency in basic computer skills and data entry is crucial for ensuring accurate patient records.
The role demands the ability to remain calm and professional in stressful or emotional situations, underscoring the need for strong emotional intelligence. Being a collaborative team player while also capable of working independently is vital for success in this position. Reliable attendance and punctuality will contribute to a seamless patient admission process.
Furthermore, a solid understanding of HIPAA regulations and a commitment to maintaining patient confidentiality are critical. Ultimately, your excellent customer service skills will set the tone for positive patient interactions, making a lasting impact in their healthcare journey.
Knowledge and skills required for the position are:<ul><li>
High school diploma or equivalent required.</li><li>
Prior experience in a hospital or clinical setting preferred.</li><li>
Basic computer skills and data entry experience. Ability to remain calm and professional in stressful or emotional situations.</li><li>
Ability to work independently and part f a team.</li><li>
Reliable attendance and punctuality are essential.</li><li>
Understanding of and commitment to HIPAA and patient confidentiality. Must have excellent customer service.</li></ul><h3 class="jobSectionHeader">
JOIN OUR TEAM TODAY!</h3>
So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!</div>

Admitting Clerk

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