patient appointment coordinator

Island Health

<div>
 Job Details
 
 
 
 Description
 
 
 
 At Island Health, people are at the center of everything we do. As a part of the Primary Care team, you&rsquo;ll play a vital role in supporting our mission to care for those who care for others. You&rsquo;ll help create a positive and seamless experience for every team member &mdash; ensuring they feel valued, supported, and heard
 
 
 In the Patient Appointment Coordinator role, you will play a key role in the department, as you will be responsible for acting as a patient advocate at all times. This position schedules and confirms appointments, verifies patient insurance eligibility, assists patients upon check-in and check-out, prepares documents for clinic appointment, enters patient demographic and insurance data into electronic medical record and offers other administrative office support.
 
 
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 Location: Anacortes, WA, Onsite
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 Schedule: Full Time / Variable Shift
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 Salary Range: $20.41 &ndash; $30.61 per hour
 
 
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 What You Will Be Doing
 
 
 
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 Warmly and professionally greets and registers patients with a smile.
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 Verifies insurance and demographic data and updates information as needed.
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 Schedules appointments for medical providers.
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 Calls patients with appointment reminders.
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 Work patient electronic worklists.
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 Prepares patient record for appointments, print routing slips, and fills out other documents
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 as needed.
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 Prepares deposits and daily income summaries.
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 Receives cash and insurance payments.
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 Picks-up, sends, and distributes mail from post office.
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 Initiates and assists with patient release of records.
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 Assists with closing the office.
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 Must have demonstrated ability to interact positively with Administration, Directors,
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 Managers, Supervisors, peers, co-workers, subordinates, patients and visitors.
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 Must meet regular attendance standard and must stay at or below average sick leave
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 utilization levels.
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 Employee will function at all times within guidelines established in the Island Hospital
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 HIPAA Compliance Policies and Confidentiality Agreements.
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 Other duties to be performed as directed by the Registration Lead / Clinic Manager
 
 
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 What You Will Bring To The Role
 
 
 
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 Analytical and problem-solving skills.
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 Ability to clearly communicate medical information to professional practitioners and/or
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 general public.
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 Ability to use independent judgment and to manage and impart confidential information.
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 Working knowledge of electronic medical records.
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 Ability to use inter/intranet to research issues and access administrative and other
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 Use technology applications to increase efficiency and accuracy in support of clinic
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 Excellent written and verbal skills; must communicate effectively with individuals from
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 multiple disciplines.
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 Strong attention to detail, accuracy and thoroughness.
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 Ability to monitor own work to ensure quality, and possess excellent prioritization skills.
 
 
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 Your Qualifications
 
 
 
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 High School Diploma required, advanced education preferred.
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 Previous experience in a physician clinic setting strongly preferred.
 
 
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 </ul>
 
 Make a Difference with Us
 
 
 
 At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.
 
 
 
 Why You&rsquo;ll Love Working Here
 
 
 
 
 Benefits
 
 
 
 We believe in taking care of our people so they can take care of others. When you join Island Health, you&rsquo;ll enjoy a culture that values integrity, compassion, teamwork, and growth &mdash; plus a robust benefits package that includes:
 
 
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 Comprehensive Medical, Dental, and Vision Insurance
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 Generous Paid Time Off and Extended Illness Benefits
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 Life Insurance and Long-Term Disability Coverage
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 Vested Retirement Contributions and Flexible Spending Accounts
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 Tuition Reimbursement and Student Loan Repayment Programs
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 Employee Recognition Events and a supportive, community-focused team
 
 
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 Ready to Apply?
 
 
 
 Apply today and take the next step in your career with Island Health.
</div>

Patient Appointment Coordinator - Full Time / Variable Shift

Peak Physical Therapy

<div>Overview:
<div>
Peak Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Care Coordinator to join our team!</div><div></div><ul><li> 
Pay Rate: $18/HR</li><li>
Schedule Needed: M-F: 8am-5pm (40 Hours/Week)</li></ul><div></div><div> 
How Peak PT and Confluent Health Support You:</div><ul><li>
Employee-centric work culture from the top, down!</li><li>
Medical, dental, vision, STD, LTD insurances</li><li>
Generous PTO</li><li>
401(k) Employer Matching</li><li>
Free Life Insurance</li><li>
Family Building and Parental Benefits</li><li>
And more!</li></ul>
Responsibilities:

You&rsquo;ll Achieve Success By:<ul><li>
Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.</li><li><div>
Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.</div></li><li><div>
Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.</div></li><li><div>
Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.</div></li></ul>
Qualifications:
<ul><li>High School Diploma/GED required</li><li>
Basic office and customer service skills</li><li>
Previous experience in a similar role desired but not required</li></ul>
About:
<div>
Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.</div></div>

Care Coordinator (Medical Receptionist/PSR)

Church Brother Farms, LLC

Job Title: Appointment Loading CoordinatorDepartment: Appointment LoadingReports To: Logistics ManagerLocation: Salinas, CAPay Range: $22+ DOEEmployment Type: Year roundGENERAL PURPOSE OF THE JOBThe Appointment Loading Coordinator will be responsible for scheduling pick up appointments at various locations.ESSENTIAL DUTIES &amp; RESPONSIBILITIES<ul><li>Set up appointments in a timely manner and follow up with ETAs</li><li>Expedite customer orders as requested</li><li>Assist with any and all product issues</li><li>Facilitate incoming and outgoing product deliveries</li><li>Regularly communicate with different stakeholders (Sales, Shipping, Truckers, Dispatching department etc.)</li></ul>REQUIRED EDUCATION/EXPERIENCE/TRAININGS<ul><li>High School Diploma required</li><li>Bilingual (English/Spanish) preferred</li><li>Ability to work occasional Saturdays and evenings</li><li>Proficient in Microsoft Office</li><li>Data entry</li></ul>WORK EFFICIENCIES<ul><li>Availability to work a flexible schedule including early mornings and rotating Saturdays.</li><li>Work onsite and meet position&rsquo;s attendance schedule, as required by the job.</li><li>Ability to take on different duties at the same time, prioritize workload and work well under pressure.</li><li>Ability to work in a fast pace environment, excellent time management skills, self-motivated, attention to detail and accuracy, ability to multitask, great organizational skills, excellent customer service and interpersonal skills.</li><li>Able to work in a respectful and professional manner with all levels of employees.</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</li><li>Ability to deal with problems involving several concrete variables in standardized situations.</li><li>Ability to read and comprehend simple instructions, simple correspondence, and memos.</li><li>Excellent communicator, both verbal and written.</li><li>Ability to efficiently present information in one-on-one and small group situations to other employees, clients and customers of the organization.</li></ul>The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be a specific list of all responsibilities. WORK ENVIRONMENT<ul><li>The work environment may vary, with moderate noise levels typical. Reasonable accommodation will be provided for individuals with disabilities to perform essential functions.</li></ul>PHYSICAL REQUIREMENTS<ul><li>Regularly required to sit, talk, and hear; frequently required to use hands for various tasks, including typing and handling documents.</li><li>Occasionally required to stand, walk, reach, and lift/move up to 25 pounds.</li><li>Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</li></ul>Church Brothers Farms is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.Job Type: Full-timePay: From $22.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Microsoft Office: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>License/Certification:<ul><li>Driver's License (Preferred)</li></ul>Work Location: In person

Appointment Loading Coordinator

CCRM Fertility

<div>Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility&rsquo;s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal &amp; work life alignment. For more information, visit www.ccrmivf.com
Location Address:
Department:
Work Schedule: Weekday &ndash; Weekday (H:MMam &ndash; H:MMpm)<div>
What We Offer Our Team Members:</div><div>
Generous Paid time-off (PTO) and paid holidays</div><ul><li>
Medical, Dental, and Vision Insurance</li><li>
Health benefits eligible the first day of the month following your start date.</li><li>
401(k) Plan with Company Match (first of the month following 2 months of service)</li><li>
Basic &amp; Supplement Life Insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Short-Term Disability</li><li>
Flexible spending including Dependent Care and Commuter benefits.</li><li>
Health Savings Account</li><li>
CCRM Paid Family Medical Leave (eligible after 1 year)</li><li>
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)</li><li>
Professional Development, Job Training, and Cross Training Opportunities</li><li>
Bonus Potential</li><li>
Potential for Over-time Pay (Time and a half)</li><li>
Holiday Differential Pay (Time and a half)</li><li>
Weekend Shift Differential Pay ($4.00 per hour)</li></ul>
How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency.
What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator.<ul><li>
Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere.</li><li>
Scan insurance cards, picture identification, and prior medical records.</li><li>
Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered.</li><li>
Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes.</li><li>
Monitor the correspondence dashboard in Athena (Return mail).</li><li>
Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status.</li><li>
Protect confidential information and patient medical records.</li><li>
Answer phone calls, take messages, and forward based on urgency.</li><li>
Contact patients missing &ldquo;New Patient&rdquo; paperwork, two days prior to their appointment.</li><li>
Mail patient information and education materials.</li><li>
Monitor faxes and distribute to appropriate staff/departments.</li><li>
Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening.</li><li>
Ensure the building is locked and secured at close of business.</li><li>
Other duties as assigned.</li></ul>
What You Bring:<ul><li>
High School Diploma or GED required.</li><li>
1+ year administrative experience required.</li><li>
Previous experience in reproductive medicine or Women&rsquo;s health is preferred.</li><li>
Prior experience with Athena preferred.</li><li>
Ability to work weekends, evenings, and holidays, on a rotating basis.</li></ul>
Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).
CCRM&rsquo;s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility&rsquo;s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.
Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</div>

Patient Access Coordinator

Akumin

<div>The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. 
 
Specific duties include, but are not limited to:<ul><li>
Greets and assists patients, customers and visitors in person and over the phone.</li><li>
Will perform patient registration in various systems.</li><li>
Answers all phone calls in a professional and courteous manner.</li><li>
May collect monies for time-of-service patient responsibility.</li><li>
May be responsible for verifying insurance coverage and obtain prior authorization.</li></ul>
Patient Assistance:<ul><li>
May perform preliminary screening of patients prior to procedures, which may include medical history.</li><li>
May transport patient to/from the exam room.</li><li>
May assist in patient transfer on/off the exam table.</li><li>
May transport patient to/from the exam room.</li><li>
May provide the patient with preliminary and post-procedure instructions.</li></ul>
Work Area &amp; Supply Preparation<ul><li>
In the mobile setting, may assist in preparing the unit for transport.</li><li>
Will maintain a clean and organized work area.</li><li>
May order supplies and ensure the work area is properly stocked.</li></ul>
Documentation<ul><li>
Will ensure accuracy of patient records.</li><li>
May schedule patient appointments and obtain insurance verification and/or authorization.</li><li>
May prepare medical records for physicians, patients and customers.</li><li>
Ensures accurate documentation of patient visits in various electronic</li><li>
systems and on written documents.</li><li>
May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.</li><li>
Performs all duties within HIPAA regulations.</li><li>
Other duties as assigned.</li></ul>
Position Requirements:<ul><li>
High School Diploma or equivalent experience required.</li><li>
For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
</li><li>For Fixed Radiology, CPR Certification is a plus.
</li><li>As applicable, valid state driver's license required.</li><li>
Ability to work at several locations required.</li><li>
Strong customer service skills.
</li><li>Organizational and multi-tasking skills.
</li><li>Basic knowledge of computer applications and programs.</li><li>
Local travel may be required to support multiple sites.</li><li>
The COVID-19 vaccination is/may be a condition of employment.</li><li>
All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.</li></ul>
Preferred<ul><li>
Six months customer service or related experience and/or training.</li><li>
Knowledge of medical terminology is a plus.</li><li>
Bilingual in Spanish is a plus.</li></ul>
Physical Requirements:
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:<ul><li>
Sit, stand, walk.</li><li>
Repetitive movement of hands, arms and legs.</li><li>
See, speak and hear to be able to communicate with patients.</li></ul>
Less than 50% of the time:<ul><li>
Stoop, kneel or crawl.</li><li>
Climb and balance.</li><li>
Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).</li></ul>
This role starts at $18/hour and will go up based on experience.
Residents living in CA, WA, Jersey City, NJ, NY, and CO click here to view pay range information.
Medical Assistant, Front Office
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity &amp; expression, status as a protected veteran, or disability.</div>

Patient Coordinator- Part Time

USA Clinics Group

<div>Why USA Clinics Group?
Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we&rsquo;ve grown into the nation&rsquo;s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home.
We&rsquo;re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we&rsquo;re even more excited about what&rsquo;s ahead, and the team we&rsquo;re building to get there. We look forward to meeting you!
Why You'll Love Working with us:
Rapid career advancement Competitive compensation package
Positive, team-oriented environment Work with cutting-ed technology
Make a real impact on patients&rsquo; lives Join a fast-growing, mission-driven company
Position Summary:
Are you a persuasive and results-driven call center professional? As a Bilingual Patient Scheduling Coordinator &ndash; Patient Engagement &amp; Retention, you will play a vital role in connecting patients with essential medical care. In this fast-paced, target-driven environment, you will engage with potential and existing patients, overcome objections, and confidently schedule appointments.
If you thrive in a dynamic setting, enjoy interacting with people, and want to be part of a growing, stable organization&mdash;apply online today!
No medical experience? No problem! We provide comprehensive training to ensure you feel confident in assisting patients effectively.
Position Details:<ul><li>
Location: Northbrook, IL
</li><li>Schedule: Full-time, Monday through Friday</li><li>
Bilingual Requirement: Fluent in English &amp; Polish</li><li>
Compensation: $20-$23hr based on experience and qualifications.</li></ul>
Key Responsibilities: 
<ul><li>
Handle inbound and outbound calls in a high-volume</li><li>
Use persuasive communication techniques to overcome objections and secure patient appointments.</li><li>
Present a positive, professional, and energetic approach to patients.</li><li>
Meet and exceed key performance metrics (KPIs) related to scheduling and retention.</li><li>
Educate patients on services, benefits, and appointment details.</li><li>
Proactively follow up with patients to ensure continued care and appointment attendance.</li><li>
Resolve patient concerns efficiently while maintaining a high level of customer service.</li><li>
Accurately enter patient information and schedule appointments in the system.</li><li>
Work collaboratively with the team to drive patient engagement and retention.</li><li>
Adhere to scripts, decision trees, and compliance protocols.</li><li>
Additional duties as required.</li></ul> 
Requirements 
<ul><li>
Prior experience in customer engagement or a retention-driven call center environment.</li><li>
Strong persuasive skills with the ability to handle objections and convert calls into scheduled appointments.</li><li>
Minimum 1+ years of call center experience in customer service, retention, or a similar role.</li><li>
Exceptional communication skills, both verbal and written.</li><li>
Strong organizational, data entry, and follow-up skills.</li><li>
Proficiency in Word, Excel, and call center systems.</li><li>
Ability to empathize with patients while confidently guiding them toward a solution.</li><li>
Must follow scripts and decision trees as required.</li><li>
Adaptability to a fast-paced, target-driven environment.</li><li>
Regular, consistent, and punctual attendance.</li><li>
Experience in the medical industry is highly preferred.</li></ul>
If you have a persuasive communication style, a passion for customer engagement, and the ability to drive results, we want to hear from you! Apply today to make a difference in patients' lives while growing your career. 
Benefits 
<ul><li>
Health insurance (medical, dental, vision)
</li><li>Retirement Plan
</li><li>Paid time off (PTO) (vacation, sick)</li></ul>
INDM2</div>

Patient Scheduling Coordinator - Polish Speaking

Smile Doctors

<div>
 The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.
 
 
 We are looking for a
 
 New Patient Coordinator
 
 to join our team.
 
 
 If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of orthodontic clinics with locations in more than 20 states. At Smile Doctors, we excel at providing exceptional patient care.
 
 
 
 What We Offer
 
 
 
 <ul>
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 Competitive salary
 </li>
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 Medical, dental, vision and life insurance
 </li>
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 Short and long-term disability coverage
 </li>
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 401(k) plan
 </li>
 <li>
 3 weeks paid time off in your first year + paid holidays
 </li>
 <li>
 Discounts on braces and clear aligners for you and your family members
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Follow New Patient Intake form when scheduling appointments
 </li>
 <li>
 Respond to inquiries in a courteous and timely manner, utilizing proper grammar and verbal skills
 </li>
 <li>
 Provide optimal patient experience by effectively scheduling new patient appointment
 </li>
 <li>
 Follow up with patients who did not schedule on first call
 </li>
 <li>
 Work as a consultative partner to your clients, building rapport and providing direction
 </li>
 <li>
 Communicate clearly and frequently with clinics
 </li>
 <li>
 Quickly report system/software issues to management for resolution
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required
 </li>
 <li>
 Bilingual preferred, but not required
 </li>
 <li>
 Dental field experience a plus, but not required
 </li>
 <li>
 Call Center experience a plus, but not required
 </li>
 <li>
 Basic Knowledge of using computer systems, which may include software programs, entering data or processing information
 </li>
 <li>
 Basic Knowledge of digital applications including web, email, chat, text, etc.
 </li>
 <li>
 Basic Knowledge of principles and processes for providing customer service
 
 
 </li>
 </ul>
 
 This is the perfect opportunity to grow with an expanding organization! Apply today!
 
 
 
 Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.
</div>

New Patient Coordinator

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