patient appointment coordinator

Inum

<p>We are hiring a professional, empathetic, and well-spoken <b>Patient Appointment Coordinator</b> to join our team at <b>Inum</b>, supporting our UK-based child company <b>Harley Mind Care</b> &mdash; a leading mental health and psychiatry clinic based in the United Kingdom.</p><p>If you are someone who communicates confidently in English, genuinely enjoys helping people, and thrives in a structured and professional environment &mdash; this role is for you.</p><p><b>About Harley Mind Care</b><br/>Harley Mind Care is a UK-based private psychiatry and mental health clinic dedicated to empowering minds and transforming lives. We provide specialist mental health assessments and treatments including ADHD diagnosis, therapy, and psychiatric care. As part of our growing team, you will play a key role in ensuring that every patient has a smooth, supportive experience from the very first call.</p><p><b>What You Will Be Doing</b></p><ul><li>Handling inbound and outbound calls with patients in a professional and empathetic manner</li><li>Booking and confirming patient appointments with the clinical team</li><li>Managing and maintaining appointment schedules for doctors and specialists</li><li>Following up with patients regarding their bookings, documents, and queries</li><li>Maintaining accurate patient records and documentation</li><li>Coordinating between patients and the medical team to ensure seamless scheduling</li><li>Managing cancellations, reschedules, and waiting lists efficiently</li><li>Responding to patient enquiries via phone and email professionally</li></ul><p><b>What We Are Looking For</b></p><ul><li><b>Excellent spoken English is a must</b> &mdash; you will be speaking directly with UK-based patients daily</li><li>A warm, patient, and professional telephone manner</li><li>Strong organisational skills with the ability to manage multiple schedules</li><li>Prior experience in a receptionist, coordinator, or customer service role is preferred</li><li>Experience in a healthcare or clinic environment is a plus but not essential</li><li>Proficient in MS Office and comfortable using booking/scheduling software</li><li>Reliable, punctual, and a strong team player</li><li>Ability to handle sensitive patient information with full confidentiality and care</li></ul><p><b>Working Hours</b> Monday to Saturday | <b>1:00 PM &ndash; 10:00 PM PKT</b> <i>(Aligned with UK business hours)</i></p><p><b>Location</b> Office Based &mdash; <b>Gulberg 3, Lahore</b> <i>(Remote work is not available for this position)</i></p><p><b>Salary</b> <b>PKR 40,000 &ndash; PKR 80,000 per month</b> <i>(Based on experience and interview performance)</i></p><p><b>What We Offer</b></p><ul><li>Exposure to working with a professional UK healthcare brand</li><li>A structured and supportive office environment</li><li>Career growth opportunities within a growing international company</li><li>Hands-on experience in the UK healthcare and mental health sector</li></ul><p><b>How to Apply</b> Send your updated CV to chris.s@fullduplex.co.uk</p><p>Pay: Rs30,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Job Opening | Patient Appointment Coordinator

Island Health

<div>
 Job Details
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  Description
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 At Island Health, people are at the center of everything we do. As a part of the Primary Care team, you&rsquo;ll play a vital role in supporting our mission to care for those who care for others. You&rsquo;ll help create a positive and seamless experience for every team member &mdash; ensuring they feel valued, supported, and heard
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 In the Patient Appointment Coordinator role, you will play a key role in the department, as you will be responsible for acting as a patient advocate at all times. This position schedules and confirms appointments, verifies patient insurance eligibility, assists patients upon check-in and check-out, prepares documents for clinic appointment, enters patient demographic and insurance data into electronic medical record and offers other administrative office support.
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   Location: Anacortes, WA, Onsite
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   Schedule: Full Time / Variable Shift
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   Salary Range: $20.41 &ndash; $30.61 per hour
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  What You Will Be Doing
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   Warmly and professionally greets and registers patients with a smile.
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   Verifies insurance and demographic data and updates information as needed.
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   Schedules appointments for medical providers.
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   Calls patients with appointment reminders.
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   Work patient electronic worklists.
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   Prepares patient record for appointments, print routing slips, and fills out other documents
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   as needed.
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   Prepares deposits and daily income summaries.
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   Receives cash and insurance payments.
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   Picks-up, sends, and distributes mail from post office.
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   Initiates and assists with patient release of records.
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   Assists with closing the office.
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   Must have demonstrated ability to interact positively with Administration, Directors,
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   Managers, Supervisors, peers, co-workers, subordinates, patients and visitors.
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   Must meet regular attendance standard and must stay at or below average sick leave
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   utilization levels.
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   Employee will function at all times within guidelines established in the Island Hospital
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   HIPAA Compliance Policies and Confidentiality Agreements.
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   Other duties to be performed as directed by the Registration Lead / Clinic Manager
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  What You Will Bring To The Role
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   Analytical and problem-solving skills.
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   Ability to clearly communicate medical information to professional practitioners and/or
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   general public.
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   Ability to use independent judgment and to manage and impart confidential information.
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   Working knowledge of electronic medical records.
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   Ability to use inter/intranet to research issues and access administrative and other
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   Use technology applications to increase efficiency and accuracy in support of clinic
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   Excellent written and verbal skills; must communicate effectively with individuals from
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   multiple disciplines.
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   Strong attention to detail, accuracy and thoroughness.
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   Ability to monitor own work to ensure quality, and possess excellent prioritization skills.
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  Your Qualifications
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   High School Diploma required, advanced education preferred.
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   Previous experience in a physician clinic setting strongly preferred.
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  Make a Difference with Us
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 At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.
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  Why You&rsquo;ll Love Working Here
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  Benefits
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 We believe in taking care of our people so they can take care of others. When you join Island Health, you&rsquo;ll enjoy a culture that values integrity, compassion, teamwork, and growth &mdash; plus a robust benefits package that includes:
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   Comprehensive Medical, Dental, and Vision Insurance
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   Generous Paid Time Off and Extended Illness Benefits
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   Life Insurance and Long-Term Disability Coverage
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   Vested Retirement Contributions and Flexible Spending Accounts
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   Tuition Reimbursement and Student Loan Repayment Programs
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   Employee Recognition Events and a supportive, community-focused team
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  Ready to Apply?
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 Apply today and take the next step in your career with Island Health.
</div>


Patient Appointment Coordinator - Full Time / Variable Shift

CCRM Fertility

<div><p>Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility&rsquo;s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal &amp; work life alignment. For more information, visit www.ccrmivf.com</p><p><b>
Location Address:</b></p><p><b>
Department:</b></p><p><b>
Work Schedule: </b>Weekday &ndash; Weekday (H:MMam &ndash; H:MMpm)</p><div><b>
What We Offer Our Team Members:</b></div><div>
Generous Paid time-off (PTO) and paid holidays</div><ul><li>
Medical, Dental, and Vision Insurance</li><li>
Health benefits eligible the first day of the month following your start date.</li><li>
401(k) Plan with Company Match (first of the month following 2 months of service)</li><li>
Basic &amp; Supplement Life Insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Short-Term Disability</li><li>
Flexible spending including Dependent Care and Commuter benefits.</li><li>
Health Savings Account</li><li>
CCRM Paid Family Medical Leave (eligible after 1 year)</li><li>
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)</li><li>
Professional Development, Job Training, and Cross Training Opportunities</li><li>
Bonus Potential</li><li>
Potential for Over-time Pay (Time and a half)</li><li>
Holiday Differential Pay (Time and a half)</li><li>
Weekend Shift Differential Pay ($4.00 per hour)</li></ul><p><b>
How You Will Make an Impact:</b> The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency.</p><p><b>
What You Will Do:</b><b> </b>The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator.</p><ul><li>
Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere.</li><li>
Scan insurance cards, picture identification, and prior medical records.</li><li>
Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered.</li><li>
Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes.</li><li>
Monitor the correspondence dashboard in Athena (Return mail).</li><li>
Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status.</li><li>
Protect confidential information and patient medical records.</li><li>
Answer phone calls, take messages, and forward based on urgency.</li><li>
Contact patients missing &ldquo;New Patient&rdquo; paperwork, two days prior to their appointment.</li><li>
Mail patient information and education materials.</li><li>
Monitor faxes and distribute to appropriate staff/departments.</li><li>
Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening.</li><li>
Ensure the building is locked and secured at close of business.</li><li>
Other duties as assigned.</li></ul><p><b>
What You Bring:</b></p><ul><li>
High School Diploma or GED required.</li><li>
1+ year administrative experience required.</li><li>
Previous experience in reproductive medicine or Women&rsquo;s health is preferred.</li><li>
Prior experience with Athena preferred.</li><li>
Ability to work weekends, evenings, and holidays, on a rotating basis.</li></ul><p><b>
Working Conditions:</b><b> </b>The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).</p><p><b>
CCRM&rsquo;s Compensation:</b> The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.</p><p><b>
Pre-Employment Requirements:</b><b> </b>All offers of employment are conditional upon the successful completion of CCRM Fertility&rsquo;s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the <b>E-Verify</b> Program in order to verify the identity and work authorization of all newly hired employees.</p><p><b>
Equal Employment/Anti-Discrimination</b><b>: </b>We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</p></div>

Patient Access Coordinator

Cornell University

<div><h3 class="jobSectionHeader"><b>Appointment and Onboarding Coordinator</b></h3>
<p></p><p>APPLY</p><p></p><p><b><br>
About The </b><b>Ashley School of Global Development and the Environment</b></p><p>
Leveraging research, teaching and extension to address many of the world&rsquo;s biggest challenges and creating a dynamic ecosystem for discovery and innovation that contributes to resilient, sustainable and equitable futures in New York State and around the world. The Ashley School is within The College of Agriculture and Life Sciences (CALS).</p><p><b><br>
The Opportunity</b></p><p>
The Ashley School of Global Development and the Environment is seeking a detail‑oriented, collaborative, and service‑minded Appointment and Onboarding Coordinator to play a central role in supporting our academic community. This position is vital to ensuring smooth, accurate, and inclusive appointment and onboarding experiences for faculty, staff, visitors, and students across the School.</p><p><br>
The Appointment and Onboarding Coordinator orchestrates a broad range of academic and non‑academic personnel processes, working closely with School administrative managers, CALS Human Resources, and university partners. This role oversees appointments throughout the employee and visitor lifecycle, ensures compliance with college and university policies, and serves as a trusted resource for faculty, staff, and international scholars.</p><p><br>
A significant focus of the position is helping faculty hire academic and nonacademic employees that will support their research projects, as well as leading onboarding initiatives that help new members of the Ashley School feel supported, informed, and connected from day one.</p><p><b><br>
What You Will Do</b></p><p>
Appointment Coordination:</p><ul><li>
Coordinate academic, non‑academic, and visitor appointments, including new hires, extensions, promotions, reclassifications, compensation changes, and one‑time payments.</li><li>
Prepare, revise, and assist with position descriptions and appointment justifications for review and approval by CALS HR.</li><li>
Coordinate multi‑step appointment processes using systems such as TAS, AJO, and college/university appointment platforms (excluding Workday transactions).</li><li>
Support hiring processes for staff, visiting academics, hourly employees (including student positions), interns, and undergraduate/graduate research interns.</li><li>
Assist with posting and managing positions and updating appointment status.</li><li>
Provide guidance and backup support to colleagues involved in appointment processes.</li><li>
Apply sound judgment and discretion when handling sensitive and confidential information.</li></ul><p></p><p>
Academic Visa and International Scholar Support:</p><ul><li>
Coordinate academic visa processes for incoming and continuing international employees and visitors.</li><li>
Prepare required documentation and guide foreign nationals through F‑1, J‑1, H‑1B, and other relevant visa processes.</li><li>
Serve as a knowledgeable resource on college, university, and federal immigration policies in partnership with CALS HR and the Office of Global Learning.</li></ul><p></p><p>
Administrative and Onboarding Support:</p><ul><li>
Lead and support onboarding initiatives by developing and maintaining Ashley School&ndash;specific onboarding materials.</li><li>
Update LaunchPad content and create consistent onboarding documentation tailored to different appointment types.</li><li>
Communicate essential information to new hires and coordinate room assignments.</li><li>
Ensure timely updates to listservs, webpages, and contact lists.</li><li>
Collect, compile, and analyze data for administrative, reporting, and compliance needs.</li><li>
Draft reports, spreadsheets, and other materials as needed.</li><li>
Contribute to continuous improvement and standardization of administrative processes.</li></ul><p></p><p>
School Administration:</p><ul><li>
Provide backup support for main office reception and administrative functions as needed.</li><li>
Assist with maintaining faculty, staff, student, and emergency contact lists.</li><li>
Collaborate with colleagues to strengthen operational effectiveness across the School.</li></ul><p></p><p>
If you thrive at the intersection of people, process, and purpose, and enjoy guiding others through complex systems with care and clarity, we encourage you to apply with your resume and cover letter!</p><p><b><br>
What We Need</b></p><p><b>
A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.</b></p><ul><li>
Associate&rsquo;s degree and 2 to 4 years relevant experience or equivalent combination of education and relevant professional experience.</li><li>
Ability to handle confidential and sensitive information with utmost discretion and integrity.</li><li>
Demonstrated record of successfully providing exceptional customer service</li><li>
Ability to communicate with tact and diplomacy with a wide range of internal and external constituents</li><li>
Experience that demonstrates sound judgment, creativity, and problem-solving skills</li><li>
Must be able to work independently while supporting the efforts of an overall team while fostering a respectful work environment</li><li>
Excellent organizational skills, and the ability to work quickly and effectively under pressure, use sound judgment in accomplishing tasks that are urgent</li><li>
Balance conflicting priorities, and make decisions from a wide range of choices</li><li>
Excellent written, verbal and interpersonal skills. Must be flexible and receptive to new ideas and approaches. Accuracy in spelling, grammar, proofreading and attention to detail required</li><li>
Must take initiative, meet challenges with resourcefulness and tact, have ability to work independently</li><li>
Proficient in Outlook, Microsoft Word, Excel, and open to learning new software as needed.</li><li>
Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.</li></ul><p></p><p><b>
It Would Be a Bonus if You Have Any of the Following</b></p><ul><li>
Bachelor&rsquo;s degree.</li><li>
Must be able to enhance personal knowledge, skills, and abilities as needed.</li><li>
Prior experience in academic setting helpful and/or supporting academic program activities.</li></ul><p></p><p><b>
Important Notes About Applying</b></p><ul><li><b>
A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.
</b></li><li>This position is eligible for a hybrid work arrangement. For the first 30 days, the successful candidate will be expected to work fully on-site for onboarding and initial training. After that, employees typically perform this role on-campus 4 days per week and remotely 1 day per week.</li><li>
There is no relocation assistance available for this position.</li><li>
There is no visa sponsorship available for this position.</li></ul><p></p><p><b>
Rewards and Benefits</b></p><ul><li>
This position is eligible for a hybrid work arrangement. For the first 30 days, the successful candidate will be expected to work fully on-site for onboarding and initial training. After that, employees typically perform this role on-campus 4 days per week and remotely 1 day per week.</li></ul><p></p><ul><li>
Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.</li></ul><p></p><ul><li>
Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.</li></ul><p></p><ul><li>
Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell</li></ul><p></p><ul><li>
Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell</li></ul><p></p><ul><li>
Follow this link to learn more about the Total Rewards of Working at Cornell:Total Rewards | Working at Cornell.</li></ul><p></p><p><b><i>
Visa sponsorship is not available for this position.</i></b></p><p><b><i>
Relocation Assistance is not available for this position.</i></b></p><p><br>
Cornell is an equal opportunity employer. For more information, visit hr.cornell.edu/eeo.</p><p></p><p><b><br>
University Job Title:</b></p>
Administrative Asst IV<p></p><p><b><br>
Job Family:</b></p>
Administration<p></p><p><b><br>
Level:</b></p>
D<p></p><p><b><br>
Pay Rate Type:</b></p>
Hourly<p></p><p><b><br>
Pay Range:</b></p>
$26.41 - $30.69<p></p><p><b><br>
Remote Option Availability:</b></p>
Hybrid<p></p><p><b><br>
Company:</b></p>
Contract College<p></p><p><b><br>
Contact Name:</b></p>
Brad Stock<p></p><p><b><br>
Contact Email:</b></p>
bs223@cornell.edu<p></p><p><b><br>
Job Titles and Pay Ranges:</b></p><p></p><p><b>
Non-Union Positions</b></p><p>
Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:</p><ul><li><p>
Prior relevant work or industry experience</p></li><li><p>
Education level to the extent education is relevant to the position</p></li><li><p>
Unique applicable skills</p></li><li><p>
Academic Discipline</p></li></ul><p></p><p>
To learn more about Cornell&rsquo;s non-union staff job titles and pay ranges, see Career Navigator.</p><p></p><p><b>
Union Positions</b></p><p>
The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell&rsquo;s union wages, see Union Pay Rates.</p><p></p><p><b>
Current Employees:</b></p><p>
If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your <b>Home</b> dashboard to view jobs at Cornell.</p><p></p><p><b>
Online Submission Guidelines</b>:</p><p>
Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by &ldquo;dragging and dropping&rdquo; them into the dropbox or by using the &ldquo;upload&rdquo; icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.</p><p></p><p><b>
Employment Assistance:</b></p><p>
For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.</p><p></p><p>
If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice (607) 255-2242, or email at accommodations@cornell.edu.</p><p></p><p>
Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing mycareer@cornell.edu.</p><p></p><p><b>
Notice to Applicants:</b></p><p>
Please read the required Notice to Applicants statement by <b>clicking here</b>. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.</p><p><b><br>
EEO Statement:</b></p><p>
Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of &ldquo;... any person ... any study.&rdquo; No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual&rsquo;s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.</p><p><br>
Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans&rsquo; Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.</p><p></p>
2026-04-13</div><p></p>
<br><div><h3 class="jobSectionHeader"><b>About Us</b></h3><p>
Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery and engagement. With our main campus located in Ithaca, NY, Cornell's far-flung global presence includes the medical college's campuses on the Upper East Side of Manhattan and Doha, Qatar, as well as the Cornell Tech campus located on Roosevelt Island in the heart of New York City.</p>
<p>We offer a rich array of services, programs and benefits to help employees advance in their career and enhance the quality of personal life, including: employee wellness, workshops, childcare and adoption assistance, parental leave, flexible work options.</p></div>

Appointment and Onboarding Coordinator

Pacific Pulmonary Medical Group

<p><b>Job Title: </b>Patient Care Coordinator</p><p><b>Classification: </b>(Non- Exempt)</p><p><b>Salary Range: </b>Compensation ranges from $21.52 to $30.12, depending on years of experience.</p><p><b>Department: </b>Clinic</p><p><b>Direct Report Title: </b>Clinic Manager</p><p><b>Summary: </b>Patient care coordinators are liaisons between patients and the healthcare system. As a patient care coordinator, you would ensure that patients receive the care they need and that they understand their medical condition, medications, and other instructions.</p><p><b>Qualification: </b>Requires one year of experience in a clinical position with demonstrated competency in performing skills previous pulmonary experience preferred. Requires successful interpersonal and communication skills with patients, families, physicians, and other health care team members in order to foster optimal quality of outpatient care. Excellent communication (written and verbal) and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff and physicians. Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems. Medical setting experience preferred</p><p><b>Education: </b>High School Diploma or GED is required.</p><p><b>Physical Requirements: </b>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and talk or hear. The employee is occasionally required to walk; sit; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</p><p><b>Patient Care Coordinator Duties and Responsibilities:</b></p><ul><li>Plan, coordinate and carry out patient care operations.</li><li>Address patient requests and needs in a professional manner.</li><li>Respond to patient concerns timely and ensure patient satisfaction.</li><li>Schedule patient appointments and make reminder calls.</li><li>Greet patients and direct them to examination rooms.</li><li>Maintain patient medical records up-to-date.</li><li>Obtain insurance information from patients, process patient billings, and collect payments.</li><li>Collect and maintain patient health, demographic, insurance and financial information.</li><li>Develop a patient care plan based on Physician&rsquo;s assessment information.</li><li>Suggest process improvements to enhance patient services.</li><li>Maintain patient records confidential and secure.</li><li>Arranges for Insurance pre-certifications and patient registration prior to patient services.</li><li>Maintains patient records in an organized manner according to accreditation regulations and departmental protocols.</li><li>Participates in and contributes to departmental performance improvement activities. Gathers information and prepares reports in the approved format quarterly for HCH PI meetings.</li><li>Maintains good working relationship with Medical Directors, Physicians, Office Personnel, other hospital department employees and Sleep Lab employees.</li><li>Maintains patient confidentiality in all settings with sensitivity to privacy concerns of patients.</li><li>Enters patient charges accurately and in a timely manner.</li><li>Maintain satisfactory, regular and predictable attendance by reporting to work as scheduled keeping unscheduled absences to a minimum. Determines priorities in workload and completes projects in an accurate and timely manner.</li><li>Ensure all communications reflect the standards and mission of PPMG.</li><li>Maintains patient confidentiality and follows HIPAA Guidelines.</li><li>Display a consistently positive, cooperative, self-motivated, courteous and professional attitude.</li><li>All other duties assigned.</li></ul><p><b>CORE COMPETENCIES: </b></p><p><b>COMMUNICATION: </b><i><b>Uses communication styles and methods effective for the situation and patients: </b></i>Communicates in a tone and manner that demonstrates respect. Demonstrates active listening skills and effective interpersonal communication. Writes clearly and accurately in a variety of contexts and formats. Listens and asks questions to understand others viewpoints. Communicates issues in a timely manner Demonstrates awareness of and responsiveness to verbal and non-verbal Communication styles. Recognizes cultural differences with respect to communication Utilizes effective cross-cultural communication styles. Documents sources of information. Uses appropriate technologies to acquire and process information.</p><p><b>PROJECT AND TASK MANAGEMENT: </b><i><b>Manages the process and implementation of projects and tasks in a timely and directed Manner: </b></i>Plans, designs or carries out projects or tasks with well-defined objectives and outcomes Determines appropriate implementation strategies, tools and technologies Adapts to changing work priorities and workplace practices. Uses a range of assessment techniques to monitor the success of a project or task. Establishes priorities to meet deadlines. Carries out multiple tasks or projects</p><p><b>TEAMWORK: </b><i><b>Works cooperatively within diverse teams to achieve collective goals: </b></i>Works within the dynamics of a group. Demonstrates commitment to the team&rsquo;s purpose and objectives. Accepts and provides feedback in a constructive and considerate manner. Shares information and encourages others to do the same. Supports and motivates group(s) for high performance recognizes the role of conflict in a group to reach solutions. Manages and resolves conflict when appropriate. Builds professional relationships. Demonstrates accountability to the team's purpose and follows through on Commitments. Works effectively within a variety of situations, and with various individuals or groups. Considers diverse perspectives and working styles within a cross-cultural context</p><p><b>COMMITMENT TO QUALITY: </b><i><b>Improves work practices to achieve desired result</b></i><i>s: </i>Seeks opportunities to improve work practices. Generates ideas for improvement. Pays attention to the quality of his/her work Persists when difficulties arise. Try innovative ways to get things done. Consider situations from new perspectives. Evaluates work results to determine effectiveness. Maintains quality standards of own work</p><p><b>PROFESSIONAL BEHAVIOR: </b><i><b>Meets or exceeds workplace guidelines, standards and specifications: </b></i>Follows workplace policies (e.g. health and safety, equity, confidentiality, Harassment). Recognizes rights and responsibilities in relation to workplace practices and policies Follows current government legislation related to workplace policies/procedures. Takes responsibility to understand workplace culture. Abides by standards of practice relevant to chosen profession.</p><p><b>SOCIAL RESPONSIBILITY: </b>Accepts responsibility for own actions Evaluates ethical aspects of decision making<i>. </i>Demonstrates respect for a diversity of ideas and the rights of others Exhibits personal, professional, and academic honesty chooses ethical courses of action .Builds equitable relationships with employees, physicians and management.</p><p>The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications of employees assigned to this job.</p><p>Pay: $21.52 - $30.12 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Ability to Commute:</p><ul><li>Riverside, CA 92505 (Required)</li></ul><p>Work Location: In person</p>

Patient Care Coordinator (Scheduling/Call center)

US Military Treatment Facilities under DHA

<div><div><h2 class="jobSectionHeader"><b>Summary</b></h2>
<p><b>About the Position:</b><br>
<br>
This position is at Carl R. Darnall Army Medical Center located on Fort Hood, Texas.<br>
<br>
This is a Direct Hire Solicitation</p>
<p>Learn more about this agency</p></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>This job is open to</b></h2>
</div><div><div><div><h3 class="jobSectionHeader"><b>The public</b></h3>
</div><div>U.S. Citizens, Nationals or those who owe allegiance to the U.S.</div></div></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>Duties</b></h2>
</div><ul><li>Distribute and balance the workload amongst Medical Support Assistants (MSAs), taking into consideration priorities and requirements imposed by higher level supervisors, within the organization.</li>
<li>Train new staff personnel on Patient Appointment System procedures and assistant duties, front desk duties, reviewing completed work and/or spot-checking work in progress and any updates to current practices.</li>
<li>Oversee the interviewing of the patients in contact with the Enterprise Appointment System, front desk operation, and the scheduling of their appointments to specialty clinics.</li>
<li>Coordinate Care across Defense Health Agency (DHA) ensuring MSAs have visibility to Virtual Health (VH) appointments at other facilities and are knowledgeable on proper registration and scheduling of these appointment.</li>
<li>Resolve simple informal complaints and report to supervisor on performance, progress and training of employees, personnel and management programs and objectives with employees.</li>
<li>Provide education to staff, patients, and post units on the use of the Patient Portal through setup events located in various clinics, pharmacies, post newcomers&rsquo; orientation, family readiness group meetings, Retiree health fair, and the Baby Expo.</li></ul></div>
<br><div><div><h2 class="jobSectionHeader"><b>Requirements</b></h2>
</div><h3 class="jobSectionHeader"><b>Conditions of employment</b></h3>
<ul><li>Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.</li>
<li>A Personnel Security Investigation is required.</li>
<li>Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.</li>
<li>Tuberculosis (TB) Testing is required.</li>
<li>Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications</b></h3>
<p><b>Who May Apply: US Citizens</b><br>
<br>
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.<br>
<br>
<b>Specialized Experience:</b> One year of specialized experience which includes providing administrative or clerical support for healthcare staff; receiving patients and visitors (in person or telephonically); verifying patient eligibility for medical services; and utilizing automated systems for entering or updating data in a medical treatment facility. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).<br>
<br>
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone-no substitution of education for experience is permitted.
</p><div><h3 class="jobSectionHeader"><b>Education</b></h3>
<p>This job does not have an education qualification requirement.
</p></div><div><h3 class="jobSectionHeader"><b>Additional information</b></h3>
<p></p><div><div><ul><li>Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.</li>
<li>You will be required to provide proof of U.S. Citizenship.</li>
<li>This position requires a 1 year probationary periodduring which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.</li>
<li>Direct Deposit of Pay is required.</li>
<li>Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.</li>
<li>Multiple positions may be filled from this announcement.</li>
<li>Salary includes applicable locality pay or Local Market Supplement.</li>
<li>If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.</li>
<li>Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.</li>
<li>Position is designated as Mission Essential. The incumbent will be required to report to work during times of contingency operations, natural disasters, extreme weather or other emergency situations.</li></ul></div></div><br>
<p></p>
<p>Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.</p>
</div><div><div><div><div><div><h1 class="jobSectionHeader"><p>Benefits</p></h1></div></div><div>
<p></p><p>Review our benefits</p></div></div></div></div></div>
<br><div><h2 class="jobSectionHeader"><b>How you will be evaluated</b></h2>
<p>You will be evaluated for this job based on how well you meet the qualifications above.</p>
<p>Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.<br>
<br>
If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.<br>
<br>
Veterans and Military Spouses will be considered along with all other candidates.</p></div>
<br><div><div><h2 class="jobSectionHeader"><b>Required Documents</b></h2>
</div><p>The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.<br>
<br>
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. <b>If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.</b><br>
<br>
<b>1. Your resume:</b>
</p><ul>
<li>Your resume must be <b>two pages or less</b> and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration.</li>
<li>For each relevant work experience, make sure you include the employer's name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement. If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.</li>
<li>Use plain language. Avoid using acronyms and terms that are not easily understood. The hiring agency will not make assumptions about what's in your resume.</li>
<li>If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy.</li>
<li>For additional information, to include formatting tips, see: What to include in your resume.</li>
</ul><b>2. Other supporting documents:</b>
<ul><li>Cover Letter, optional</li>
<li>Most recent Performance Appraisal, if applicable</li>
</ul>
<br>
NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.</div><p></p>
<br><div><div><h2 class="jobSectionHeader"><b>How to Apply</b></h2>
</div><div><div><p>To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section below.
</p><ul>
<li>The complete application package must be submitted by 11:59 PM (EST) on 05/11/2026<i>to receive consideration.</i></li>
<li>To begin, click <b>Apply </b>to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (https://apply.usastaffing.gov/ViewQuestionnaire/12955473<i>).</i></li>
<li>Follow the prompts to <b>select your resume and/or other supporting documents</b> to be included with your application package. As a reminder, your resume must be <b>two pages or less</b> and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration. For additional information, refer to the 'Required Documents' section.</li>
<li>You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.</li>
<li>After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and <b>click to continue with the application process.</b></li>
<li>You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. <b>Your resume selected in USAJOBS will be included, but you must re-select other documents from your USAJOBS account or your application may be incomplete.</b></li>
<li>It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.</li>
<li>Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.</li>
</ul>
<br>
To verify the status of your application, log into your USAJOBS account (https://www.usajobs.gov/applicant/profile/dashboard/), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status.</div><p></p><p><br>
</p></div>
<div><h3 class="jobSectionHeader"><b>Agency contact information</b></h3>
 <div>Army Applicant Help Desk
</div><div><div><div>Website</div>
<div>https://portal.chra.army.mil/hr_public?id=app_inq
</div></div><div><div>Address</div>
<div><div><i>JT-DD83DC WEST DHN - DARNALL</i><br>
<i>DO NOT USE</i><br>
<i>Fort Hood, TX 76544</i><br>
<i>US
</i></div></div></div></div></div><h3 class="jobSectionHeader"><b>Next steps</b></h3>
<div><div><p>If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.</p></div></div></div><p></p>
<br><div><div><h2 class="jobSectionHeader"><b>Overview</b></h2>
</div><div><div>Accepting applications</div>
<div><div>Open &amp; closing dates</div>
 <div>05/08/2026 to 05/11/2026
</div></div><div><div>Salary</div>
<div>$45,409 - $59,031 per year
</div></div><div><div>Pay scale &amp; grade</div>
<div>GS 6</div>
</div><div><div>Location</div>
<div>1 vacancy in the following location:</div>
 <div><div><div><div>Fort Hood, TX
</div></div></div></div></div><div></div><div><div>Remote job</div>
<div>No</div>
</div><div><div>Telework eligible</div>
<div>No</div>
</div><div><div>Travel Required</div>
<div>Not required</div>
</div><div><div>Relocation expenses reimbursed</div>
<div>No
</div></div><div><div>Appointment type</div>
<div>Permanent</div>
</div><div><div>Work schedule</div>
<div>Full-time</div>
</div><div><div>Service</div>
<div>Competitive</div>
</div><div><div>Promotion potential</div>
<div>None
</div></div><div><div>Job family (Series)</div>
<ul><li>0679 Medical Support Assistance
</li></ul></div><div><div>Supervisory status</div>
<div>No</div>
</div><div><div>Security clearance</div>
<div>Not Required</div>
</div><div><div>Drug test</div>
<div>No</div>
</div><div><div>Position sensitivity and risk</div>
<div>Non-sensitive (NS)/Low Risk</div>
</div><div><div>Trust determination process</div>
<ul><li>Suitability/Fitness
</li></ul></div><div><div>Financial disclosure</div>
<div>No</div>
</div><div><div>Bargaining unit status</div>
<div>Yes</div>
</div><div></div><div><div>Announcement number</div>
<div>HSJW-26-12955473-DHA</div>
</div><div><div>Control number</div>
<div>868157100</div></div></div></div>

Lead Medical Support Assistant

ProActive Physical Therapy Specialists

<div>Overview:
<p><b><i>
ProActive Physical Therapy Specialists, </i></b><b>a member of the Confluent Health family, is looking for a </b><b><i>Full </i></b><b><i>T</i></b><b><i>ime</i></b><b> Front Desk Medical Receptionist to join our team!</b></p><ul><li><b>
Salary: ~$19-$21/HR</b></li><li><b>
Schedule Needed: M-F (40 Hours/Week)</b></li></ul><p><b>
How ProActive and Confluent Health Support You:</b></p><ul><li>
Competitive salary Employee-centric work culture from the top, down!</li><li>
Medical, dental, vision, STD, LTD insurances</li><li>
Generous PTO</li><li>
401(k) Employer Matching</li><li>
Free Life Insurance</li><li>
Parental Perks!</li><li>
And more!</li></ul>
Responsibilities:
<p><b>
You&rsquo;ll Achieve Success By:</b></p><ul><li><b>
Managing front desk operations</b>, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.</li><li><div><b>
Verifying insurance coverage</b>, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.</div></li><li><div><b>
Maintaining accurate patient records</b> by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.</div></li><li><div><b>
Answering phone calls and assisting patients</b> in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.</div></li></ul>
Qualifications:
<ul><li>High School Diploma/GED required</li><li>
Basic office and customer service skills</li><li>
Previous experience in a similar role desired but not required</li></ul>
About:
<div><i>
Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at </i><i>careers@goconfluent.com</i><i>.</i></div></div>

Care Coordinator (Medical Receptionist/PSR)

Search 10000+ Patient appointment coordinator jobs near you this May. New roles added regularly across leading industries. Apply today.