patient appointment coordinator

Upperline Health

<div>About Us

Upperline Health is the nation&rsquo;s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses. 

We put patients at the center of value-based care. 
Upperline Health providers coordinate patients&rsquo; care among a team of specialists &ndash; physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients&rsquo; immediate and long-term health needs. 

Triage is temporary. Treatment is transformative.
 
 
Why join our team?
<ul>
<li>Mission-driven and patient-focused environment</li>
<li>Competitive compensation with additional opportunity to earn monthly team bonus based on meeting key clinic metrics tied to our mission &amp; quality patient care</li>
<li>Career growth opportunities
</li><li>Generous benefit options include comprehensive medical, dental &amp; vision, 401K, PTO and parental leave</li>
<li>Work Life Balance &ndash; regular weekday clinic hours</li>
<li>Supportive regional and corporate teams</li>
</ul>
About the Patient Care Coordinator Role

Upperline Health is seeking an energetic, compassionate, driven Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will be based in New Smyrna Beach, FL. The Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.

Patient Care Coordinator Responsibilities
<ul>
<li>Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized</li>
<li>Assist patients with scheduling appointments</li>
<li>Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived</li>
<li>Retrieve and file patient records as needed</li>
<li>Collect payment from patients</li>
<li>Maintain accurate patient records by updating patient&rsquo;s information and scanning documents into EMR as needed</li>
<li>Responsible for office supply inventory, including checking, ordering and stocking supplies</li>
<li>Protect patient rights by maintaining confidentiality of patient records</li>
<li>Contribute to team effort by assisting with additional duties and when support is requested</li>
</ul>
Patient Care Coordinator Qualifications
<ul>
<li>Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service</li>
<li>Prior experience working in a podiatric or orthopedic practice is preferred</li>
<li>Medical billing and coding experience is highly preferred</li>
<li>Experience working in an EMR, Athenahealth is preferred</li>
<li>Must be an effective communicator with excellent grammar and interpersonal skills</li>
<li>Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction</li>
<li>Demonstrated experience as a motivated and dedicated team member with a stable work history</li>
<li>Thrives in a fast-paced collaborative environment</li>
<li>Reliable transportation and the ability to pass a drug test and a background check is required</li>
</ul>
Compensation

Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.

Job Type: Full-time
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Patient Care Coordinator (Front Desk)

Amedisys

<div>Overview:

Virginia State LPN license required 
Office based role, M-F 8a-5p schedule 
Competitive Pay Range: $29.00-34.00 Hourly 
Responsible for scheduling the home visits for the field staff and assisting with the coordination of patient care. Works under the direction of the Clinical Manager to ensure the proper utilization of clinical resources to maximize care center capacity and utilization guidelines. Responsible for scheduling and communicating with field staff, patients, and Clinical Manager regarding scheduling of patient services.
Responsibilities:
<ul><li>Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.</li><li>
Prepares weekly clinician schedules. Reviews clinician schedules daily or more frequently as needed to determine capacity opportunities and ensure productivity standards are being met.</li><li>
Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.</li><li>
Ensures missed visits are scheduled by the end of the current week or referred to the Clinical Manager for resolution.</li><li>
Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.</li><li>
Manages calls from patients and field staff related to scheduling issues. Refers clinical and performance related issues to the Clinical Manager.</li><li>
Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.</li><li>
Completes requested schedules ensuring all orders and services (e.g. lab draw, supervisory visits, add-on visits or disciplines etc.) are included as required.</li><li>
Supports Clinical Manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, BD team and other office personnel.</li><li>
Runs all applicable reports and responds to workflow taking appropriate actions.</li><li>
Assists with internal or external transfer of patients between care centers and/or Hospice services.</li><li>
If a licensed clinician and meets all criteria to be a field clinician, may provide direct patient care as necessary and only in times of an emergency.</li><li>
May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.</li><li>
In the absence of an Intake Coordinator, may be responsible for the referral and intake process within the care center.</li><li>
If a licensed clinician, may obtain verbal orders for patients and documents as applicable.</li><li>
Performs other duties as assigned.</li></ul>
Qualifications:
<div>Required-</div><ul><li>
Current, unencumbered license to practice as a Licensed Practical Nurse/Licensed Vocational Nurse or Registered Nurse specific to that state the employee is assigned to work by the company.</li><li>
High School diploma or GED equivalent.</li><li>
One (1+) year of administrative experience in a health care environment.</li></ul><div>
Preferred-</div><ul><li>
One (1+) year of scheduling experience in a healthcare environment.</li></ul>
Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.</div>

Clinical Patient Service Coordinator- LPN Required

Texas Children's Hospital

<div>We are searching for a Coordinator of Clinical Support with Texas Children's Cardiology Specialty Clinic in The Medical Center - someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service. To assist in coordinating flow and provider schedules to manage patient care effectively. 
&quot;As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. &quot;
Think you&rsquo;ve got what it takes? 
Qualifications
<ul><li>Required H.S. Diploma or equivalent with some college coursework preferred
</li>Required 2 years experience in a indirect patient care role 
<li>
</li></ul>Responsibilities
<ul><li>Demonstrates positive and effective interpersonal skills, communication, and customer service skills. Welcomes and interacts with all patients, families, and visitors in a professional, timely, age appropriate, and culturally sensitive manner. Responds to customer questions with prompt information and/or service related to appointment status, wait time, or unanticipated problems.
</li><li>Welcomes and interacts with all patients, families, and visitors in a professional, timely, age appropriate, and culturally
</li><li>sensitive manner.
</li><li>Coordinates daily appointments.
</li><li>Collaborates with clinic staff to ensure efficient patient flow
</li><li>Participates in Care Coordination
</li><li>Prioritizes incoming phone calls regarding patient care and need for urgent appointment. Schedules and confirms same day and work-in appointments and informs the clinic of appointments. Updates all patient information accurately while the appointment is being made and reminds patient/family of insurance responsibilities.
</li><li>Prioritizes patients to be roomed based on appointment and arrival times and other clinic procedure.
</li><li>Notifies provider of the arrival of the first clinic session patient once patient is roomed.
</li><li>Attends staff meetings or signs attendance records for reading of minutes and attends mandatory training and development activities by established guidelines as evidenced by supervisory observation and written/verbal feedback</li></ul></div>

Clinical Support Coordinator - Outpatient Cardiology Specialty Clinic

Anderson Integrative Medicine

Front Desk Receptionist / Patient Services Coordinator (Part-Time)Integrative Medicine Practice Part-Time: Approximately 20 Hours per Week Opportunity for Additional Hours and Professional GrowthWe are a patient-centered integrative medicine clinic seeking a friendly, organized, and dependable Front Desk Receptionist / Patient Services Coordinator to join our team. Our practice specializes in osteopathic and hormone-focused care, emphasizing personalized medicine and exceptional patient experiences.This role is ideal for someone who enjoys building positive relationships with patients, managing a variety of administrative responsibilities, and contributing to the success of a growing healthcare practice.Key ResponsibilitiesFront Desk &amp; Patient Experience<ul><li>Welcome patients and visitors in a warm, professional manner.</li><li>Answer incoming phone calls and respond to patient inquiries.</li><li>Check patients in and out for appointments.</li><li>Schedule, reschedule, and confirm appointments.</li><li>Maintain a clean, organized, and welcoming reception area.</li></ul>Scheduling &amp; Practice Coordination<ul><li>Manage provider schedules and appointment availability.</li><li>Coordinate follow-up appointments and patient reminders.</li><li>Maintain appointment waitlists and assist with schedule optimization.</li><li>Communicate scheduling updates and changes to patients.</li></ul>Medical Records &amp; Administrative Support<ul><li>Update and maintain patient demographic information.</li><li>Scan, upload, and organize documents within the electronic medical record (EMR) system.</li><li>Process incoming faxes, mail, and correspondence.</li><li>Assist with medical record requests and general office administration.</li><li>Ensure all patient information is handled confidentially and in compliance with HIPAA requirements.</li></ul>Insurance &amp; Billing Support<ul><li>Verify insurance eligibility and benefits.</li><li>Assist with basic billing inquiries and payment processing.</li><li>Collect patient payments and provide receipts.</li><li>Maintain accurate payment records and assist with basic reconciliation tasks.</li><li>Escalate complex billing or insurance issues to appropriate staff members.</li></ul>Qualifications<ul><li>Previous experience as a receptionist, administrative assistant, medical office assistant, or customer service representative preferred.</li><li>Strong organizational and multitasking abilities.</li><li>Excellent verbal and written communication skills.</li><li>Comfortable learning and using EMR systems and office software.</li><li>Ability to work independently with strong attention to detail.</li><li>Professional demeanor and commitment to patient confidentiality.</li></ul>Preferred Qualifications<ul><li>Experience in a medical, wellness, integrative, or holistic healthcare setting.</li><li>Familiarity with insurance verification and basic medical billing processes.</li><li>Knowledge of HIPAA privacy and confidentiality requirements.</li></ul>What We Offer<ul><li>Supportive and collaborative work environment.</li><li>Meaningful work helping patients achieve their health and wellness goals.</li><li>Flexible part-time schedule.</li><li>Opportunity for increased hours and expanded responsibilities as the practice grows.</li><li>Exposure to integrative and personalized healthcare practices.</li></ul>How to ApplyPlease submit your resume and a brief cover letter describing your relevant experience and interest in working in an integrative medicine practice.We look forward to learning more about you and how you can contribute to our team.One additional suggestion: including a pay range (for example, &quot;$18&ndash;$24/hour depending on experience&quot;) typically increases application rates and can help attract candidates whose expectations align with the role.i need this to be catered to add a little bit of billing phone callsIf the position will include some patient billing calls and insurance-related outreach, you can strengthen the posting by making that responsibility more explicit while keeping it as a secondary function. Here's how I would revise the relevant sections:Insurance, Billing &amp; Patient Account Support<ul><li>Verify insurance eligibility and benefits prior to appointments.</li><li>Contact insurance companies regarding coverage, benefits, claim status, and basic billing questions.</li><li>Make occasional outbound calls to patients regarding account balances, payment arrangements, billing inquiries, and payment reminders.</li><li>Collect patient payments and provide receipts.</li><li>Maintain accurate payment records and assist with basic account reconciliation.</li><li>Assist patients in understanding statements and payment options.</li><li>Escalate complex billing, coding, or insurance issues to the appropriate team member.</li></ul>Qualifications<ul><li>Previous experience as a receptionist, administrative assistant, medical office assistant, patient services coordinator, or customer service representative preferred.</li><li>Strong communication skills and comfort speaking with patients by phone regarding scheduling, insurance, and billing matters.</li><li>Experience with insurance verification, patient collections, or medical billing is a plus.</li><li>Ability to handle sensitive financial conversations professionally and courteously.</li></ul>Position Summary (Optional Addition)This role combines front desk reception, patient scheduling, administrative support, and light billing coordination. The ideal candidate is comfortable interacting with patients in person and by phone, assisting with appointment management, insurance verification, and occasional patient account and billing follow-up.Pay: $18.00 - $24.00 per hourWork Location: In person

Front Desk Receptionist

Restore Hyper Wellness

<div>
 
 
 $15.50 to 18.00/ hr.&nbsp;
 
 
 
 
 
 The Assistant Medical Coordinator will assist the Medical Coordinator in reviewing all medical appointment documentation from every medical appointment for each individual Chrysalis serves in an appropriate and timely manner.&nbsp; The Assistant Medical Coordinator will also assist with updating individual's medical histories, insurance information, and other medical data into the computer where necessary.&nbsp; The Assistant Medical Coordinator may also be responsible in assisting with setting up medical appointments, notifying residential and day service managers of appointments and coordinating transportation for the individuals to and from each appointment.&nbsp; This Assistant Medical Coordinator will also be responsible for assisting with making sure necessary follow up visits are scheduled for the individual in a timely manner.&nbsp; The Assistant Medical Coordinator will also be responsible for &nbsp;&nbsp;The Assistant Medial Coordinator may also be required to communicate with parents/guardians, pharmacies, state coordinators, Behavior Analysts, and/or Associate Directors of any changes made during appointments.&nbsp; The Assistant Medical Coordinator may also be asked to assist with other various medical tasks such as helping with medications, filing paperwork, obtaining monthly vitals and other various tasks as assigned by the Nurse and/or Medical Coordinator.
 
 
 
 
 
 
 MINIMUM QUALIFICATIONS:
 
 
 
 
 
 
 &nbsp;
 
 
 
 <ul>
 <li>
 Obtain and maintain CPR, First Aid, OSHA, Human Rights, ANEM, SOAR trainings and any other required training.
 </li>
 <li>
 Pass Criminal History Check
 </li>
 <li>
 Meet Chrysalis company and person driving policy requirements and maintain eligible driving status
 </li>
 <li>
 Maintain a valid driver's license, must be at least
 
 21 years of age
 
 </li>
 <li>
 2 years experience in the field of human services
 </li>
 <li>
 Experience and Education:&nbsp;High School diploma or GED
 </li>
 </ul>
 
 
 
 DESIRED REQUIREMENTS:
 
 
 
 <ul>
 <li>
 Excellent interpersonal and communication skills to deal effectively with other employees and individuals.
 </li>
 <li>
 Knowledge of Microsoft Word, Excel, e-mail, and other basic computer programs.
 </li>
 <li>
 Demonstrate professional phone etiquette and public relations when working with employees, outside professionals, state employees, and guardians.
 </li>
 <li>
 Demonstrate excellent organizational and writing skills.
 </li>
 <li>
 Ability to work productively with minimal supervision.
 </li>
 <li>
 Experience in the medical field and/or disability field preferred.
 </li>
 </ul>
 Please submit a cover letter to Deana Garrett.&nbsp; deana.garrett@gochrysalis.com&nbsp;
</div>

Medical Coordinator Assistant

MedSpa Matchmaker

Position SummaryThe Front Desk Coordinator is responsible for owning the operational flow of the clinic from patient arrival through departure. This role serves as the hub of the clinic, ensuring an exceptional patient experience while maintaining operational excellence, schedule efficiency, membership engagement, and inventory accuracy.Key ResponsibilitiesPatient Experience &amp; Front Desk Operations<ul><li>Manage all patient check-in and check-out processes.</li><li>Provide exceptional customer service and create a welcoming environment.</li><li>Answer phones, respond to inquiries, and assist patients with scheduling needs.</li><li>Maintain accurate patient records and documentation.</li></ul>Scheduling &amp; Revenue Optimization<ul><li>Schedule appointments and manage provider calendars.</li><li>Rebook patients according to treatment plans and clinic protocols.</li><li>Monitor daily schedule utilization and fill open appointment slots.</li><li>Support clinic initiatives to improve patient retention and treatment plan compliance.</li></ul>Payment &amp; Membership Management<ul><li>Collect and process payments accurately.</li><li>Educate patients on membership options and benefits.</li><li>Manage membership enrollments, renewals, freezes, and cancellations.</li><li>Support treatment plan conversions and patient retention initiatives.</li><li>Ensure memberships are utilized as a retention and treatment planning tool rather than a discount program.</li></ul>Inventory &amp; Supply Management<ul><li>Conduct routine inventory counts and maintain accurate inventory records.</li><li>Monitor inventory levels and place supply orders as needed.</li><li>Receive, unpack, label, and organize incoming inventory.</li><li>Ensure proper stock rotation and expiration date management.</li></ul>Clinic Operations<ul><li>Execute opening and closing procedures according to company standards.</li><li>Maintain clinic cleanliness, organization, and presentation.</li><li>Ensure all operational policies, procedures, and compliance standards are followed.</li><li>Coordinate daily clinic flow to support providers and maximize efficiency.</li><li>Communicate operational concerns and opportunities for improvement to leadership.</li></ul>Success MetricsPatient Retention &amp; Scheduling<ul><li>Rebooking Rate: 60% or higher</li><li>Schedule Utilization: 75% or higher</li></ul>Inventory Management<ul><li>Inventory Accuracy: 100%</li></ul>Reputation Management<ul><li>Generate 20 new Google Reviews per month per clinic</li><li>Maintain a Google rating of 4.8 stars or higher</li></ul>Required Qualifications<ul><li>Medical spa, aesthetic, cosmetic dermatology, plastic surgery, or related wellness industry experience required.</li><li>Proven sales experience with a demonstrated ability to convert consultations, promote treatment plans, and enroll patients into memberships.</li><li>Previous front desk, patient coordinator, concierge, or customer service experience in a high-touch client environment.</li><li>Strong communication and interpersonal skills.</li><li>Excellent organizational and multitasking abilities.</li><li>Ability to work in a fast-paced, performance-driven environment.</li><li>Proficiency with scheduling, CRM, and point-of-sale systems.</li><li>Detail-oriented with strong accountability and follow-through.</li></ul>Core Competencies<ul><li>Sales &amp; Patient Conversion</li><li>Customer Service Excellence</li><li>Communication</li><li>Organization</li><li>Accountability</li><li>Problem Solving</li><li>Teamwork</li><li>Time Management</li><li>Attention to Detail</li><li>Operational Execution</li></ul>Compensation PhilosophyThis position is ideal for a results-driven professional who thrives in a sales-focused medical aesthetics environment and is passionate about delivering exceptional patient experiences while helping the clinic achieve its growth and retention goals.Pay: $25.00 - $32.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li></ul>Work Location: In person

Front Desk Coordinator

La Vie MD Med Spa

LA ViE MD is hiring a Patient Care Coordinator and Front Office Lead for our Dublin location. This is a patient-facing role for someone with aesthetic industry experience, polished communication skills, and the ability to support a luxury med spa experience from first inquiry to checkout. This role requires someone who is organized, proactive, confident discussing treatments and skincare, and comfortable helping patients understand recommended services, packages, memberships, and follow-up care in a professional and consultative way. Responsibilities Manage daily front office flow, including scheduling, patient intake, appointment confirmations, check-in, checkout, payments, rebooking, and follow-up. Provide an elevated patient experience through warm communication, strong organization, and attention to detail. Support treatment plan coordination by helping patients understand services, skincare products, packages, memberships, and next steps. Follow up with inquiries, missed calls, consultation leads, unscheduled patients, and existing clients in a timely and professional manner. Assist with local outreach, events, promotions, lead capture, inventory, product organization, and daily office operations. Requirements <ul><li>Aesthetic industry experience required.</li><li>Experience in a med spa, dermatology, plastic surgery, skincare, wellness, beauty, or luxury service setting strongly preferred.</li><li>Minimum 2 years of patient-facing experience preferred.</li><li>High-ticket service, luxury retail, membership, package, or consultative sales experience strongly preferred.</li><li>Must be comfortable discussing aesthetic treatments, skincare products, pricing, packages, memberships, and follow-up care with confidence and professionalism.</li><li>Strong phone, text, email, and in-person communication skills required.</li><li>Must be organized, dependable, polished, coachable, and proactive.</li></ul>Schedule On-site position in Dublin, CA. Full-time availability preferred. Part-time candidates may be considered with strong aesthetic experience and availability that meets clinic needs. Clinic hours may include Tuesday through Thursday, 10:30 AM to 7:00 PM, and Friday through Saturday, 9:00 AM to 5:30 PM. Compensation Hourly, non-exempt position with performance-based bonus opportunities. Compensation is based on aesthetic experience, front office experience, communication skills, and ability to support patient experience and practice growth. Full-time employees may be eligible for medical, dental, vision, and life insurance. Employee discounts and paid sick time may be available in accordance with applicable law. Pay: $22.00 - $50.00 per hour Expected hours: 30 &ndash; 40 per week Work Location: In person

Patient Care Coordinator - Medical Spa Client Sales Coordinator (Dublin, CA)

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