patient billing coordinator

LifeStance Health

<div>At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It&rsquo;s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values<ul><li>
Belonging: We cultivate a space where everyone can show up as their authentic self.</li><li>
Empathy: We seek out diverse perspectives and listen to learn without judgment.</li><li>
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.</li><li>
One Team: We realize our full potential when we work together towards our shared purpose.</li></ul>
Benefits 
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&amp;D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Billing Solutions Coordinator is responsible for resolving incoming inquiries for Revenue Cycle Management/Patient Billing, which includes patient eligibility, benefits, billing, and collections questions related to patient/client care. The Billing Solutions team ensures prompt, courteous service to all customers: patients, vendors, health plans and clinic employees. This position is a remote role with the ability to sit within any US locality. 
 
Compensation: $19.00- $20.00 Hourly with potential bonus
Shift Time: 10:30am-7:00pm CST
Responsibilities:<ul><li>
Handle Revenue Cycle department interactions via phone (Inbound and Outbound), email, voicemail, faxes, and patient portal utilizing exemplary customer service</li><li>
Communicate with offices and patients to ensure current information
</li><li>Processing payment requests from patients</li><li>
Accurately updating insurance plan and other portal information for patients as requested</li><li>
Support leadership with daily, weekly monthly reporting needs as required</li><li>
Answer patient questions, inquiries, and concerns regarding their accounts and/or about centers</li><li>
Work with patients and providers to resolve account challenges and communicate appropriate next steps for troubleshooting</li><li>
Identify potential revenue cycle challenges and escalates to departmental and/or leadership review as necessary</li><li>
Review billing transactions for accuracy and to help resolve payment posting challenges on accounts</li></ul>
Skills &amp; Experience:<ul><li>
High school diploma or GED equivalent required; Bachelor&rsquo;s degree preferred</li><li>
2+ years of experience in a call center environment; healthcare revenue cycle experience strongly preferred</li><li>
Prior experience working with Electronic Health Record systems (EHRs), Call Center and phone systems</li><li>
Must have strong computer proficiency with knowledge of Microsoft Office, Internet, and Email</li><li>
Strong understanding of major health insurance carriers (in and out-of-network)</li><li>
Knowledge of medical terminology</li><li>
Demonstrated professionalism in dealing with confidential and sensitive patient information</li><li>
Detail-oriented with ability to multi-task and prioritize in a fast-paced environment</li><li>
Ability to type fluently</li><li>
Excellent interpersonal skills and professional manner, specifically exhibiting empathy and compassion when interacting with patients</li><li>
Qualified candidates must be legally authorized to be employed in the United States</li><li>
LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status</li><li>
Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture</li></ul>
Physical Requirements:<ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</li><li>While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
</li></ul>LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant&rsquo;s sex or other status protected by local, state, or federal law.
#LI-Remote
#LI-KO1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.</div>

Billing Solutions Coordinator

Cincinnati Children's Hospital

JOB RESPONSIBILITIES
 
Billing - Compile and prepare patient charges. Prepare invoices billings, UB-04 and 1500 claim forms to be sent to 3rd party payers for payment indicating individual line items for services and total costs. Review charges. Obtain and evaluate family, third party payers and agency resources for payment of charges. Managing patient billing and ensure procedures are billed according to contracts, transmit or mail all paper and claims, and review correspondence and follow up as needed.
 
Systems Support - Maintain and update departmental system, including templates, and payer and physician information.
 
Collaboration - Act as a preceptor for new employees. Perform specialty services functions. Act as a resource within the department/division. Provide instruction for performing non-routine functions. Serve as a liaison between Physicians Billing Service, Admitting, Outpatient Surgery, Outpatient Department, Patent Financial Services and other Cincinnati Children's departments.
 
Financial Support - Obtain and evaluate family, third party payers and agency resources for payment of charges. Counsel patient on third party coverage and present financial aspects. Determine eligibility for State Medicaid, Social Security and other outside funding. Complete necessary paperwork for eligible patients, including medical and financial applications. Coordinate inpatient and outpatient admissions. Coordinate information with the inpatient and outpatient charge systems. Input charges and relative information. Manage accounts receivable data and collection information, ensure timeliness and accuracy. Research third party payers and community physician charges in order to maintain usual and customary as will as competitive charges. Check and update charge master. Conduct utilization review for the division from insurance companies and working in conjunction with Cincinnati Children's Utilization Review department. Process, post, and balance payments to accounts timely, accurately, and in the correct period.
 
Quality - Provide Quality Assurance reports for the division.
 
JOB QUALIFICATIONS
 
High school diploma or equivalent
 
2+ years of work experience in a related job discipline
 
Primary Location South Campus
 
Schedule Full time
 
Shift Day (United States of America)
 
Department Hospital Billing Operations
 
Employee Status Regular
 
FTE 1
 
Weekly Hours 40
 
<ul>
<li>Expected Starting Pay Range *Annualized pay may vary based on FTE status $18.16 - $22.25</li>
</ul>
About Us
 
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
 
Cincinnati Children's is: 
Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
 
Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
 
Recognized as one of America’s Best Large Employers (2025) , America’s Best Employers for New Grads (2025)
 
One of the nation's America’s Most Innovative Companies as noted by Fortune
 
Consistently certified as great place to work
 
A Leading Disability Employer as noted by the National Organization on Disability
 
Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
 
 We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
 
Comprehensive job description provided upon request.
 
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability

Finance Rep II - Hospital Billing

TidalHealth

<div></div><ul><div><div>Location</div>
 Salisbury, MD
</div><div></div><div><div>Facility</div>
 TidalHealth Primary &amp; Specialty Care
</div><div></div><div><div>Department</div>
 Medical Oncology - Salisbury
</div><div></div><div><div>Schedule - Shift - Hours</div>
 Full Time - Monday - Friday - 8:00 am to 4:30 pm
</div><div>Req #: 36280</div></ul>
 <div><div>Why work at TidalHealth?
Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare &amp; Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition and certification assistance programs to grow both personally and professionally.
Patient Accounts Coordinator Position Summary
The inventory, distribution/delivery of medications is required for all Patient Care area Positions.
The Patient Account Coordinator is responsible for coordinating the insurance verification, pre-certification, billing, and follow-up process and workflow for the Richard A. Henson Cancer Institute and/or the Allen Cancer Center. Coordinates third-party payers&rsquo; requirements related to access, registration, billing and collection of accounts. Ensures all verifications and information is completed in accordance with established regulatory and policy requirements. Facilitates workflow between TidalHealth&rsquo;s finance departments, the Richard A. Henson Cancer Institute departments, and/or Allen Cancer Center departments (radiation oncology, medical oncology, infusion center, oncology lab). Is responsible for identifying and enrolling patients in patient assistance programs and/or drug replacement programs for oral and IV chemotherapy/biotherapy regimens. Maintains compliance with all applicable regulations
Patient Accounts Coordinator Position Requirements
Education
<ul><li>High School graduate or equivalent required.
</li></ul>Experience
<ul><li>One (1) year business office experience is required
</li><li>Knowledgeable with Microsoft Office computer programs, spreadsheets and general office work preferred.
</li><li>Experience in a finance related field, including medical billing, preauthorizations, denials, and appeals preferred.
</li><li>Previous experience within registration is preferred.
</li><li>Customer service experience preferred. Requires six months on-the-job training.
</li><li>Epic EMR experiene is preferred
</li></ul>Patient Accounts Coordinator Work Schedule
<ul><li>Day shift, Monday through Friday, with overtime and possible weekends as required.</li>
<li>Rotating day, evening, night shift, week and weekend, with overtime as required.</li>
<li>Expected to work overtime and other shifts as required by staffing needs.</li>
</ul>
Patient Accounts Coordinator Benefits
<ul><li>At TidalHealth, full-time employees working at least 72 hours per pay period, part-time employees working at least 36 hours per pay period and part-time employees working at least 30 hours or more on weekends only are eligible for benefits.
</li><li>Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.</li></ul></div></div>

Coordinator - Patient Accounts

Reach for the Top Therapy Services

Are you ready to make a difference in our community and watch your expertise positively impact children and families with complex needs? Do you enjoy being part of a dynamic team in a fast-paced environment? Are you a life-long learner that values opportunities for growth? If so, then being the billing and insurance coordinator for our program might be your next career move. This position is vital to the success and growth of our clinic.Reach for the Top Therapy Services is an outpatient pediatric rehabilitation facility in Dover NH. We are seeking the right candidate to serve as the billing and insurance coordinator for our fast-paced clinic serving children birth through twenty-one.The billing and insurance coordinator must possess excellent critical thinking and interpersonal customer service skills and the ability to demonstrate high-level problem-solving skills to capitalize on maximizing schedule outcomes and family satisfaction.The best candidate will have 3 years of customer service experience, in a clinical health care environment; at least 1 year of hands-on experience with scheduling in a medical setting.Additional Benefits<ul><li>Generous Paid Time Off Package</li><li>6 Paid Holidays (NYD, Memorial Day, 4 of July, Labor Day, Thanksgiving, Christmas)</li><li>Flexible Schedule Options including: Ability to build your own schedule including work from home as outlined within Reach&rsquo;s policy (i.e. due to illness or weather), flex hours within same week to decrease PTO usage</li><li>PTO buy back annually of up to 20 hours</li><li>Mentorship provided immediately upon hire</li><li>Anthem Health Insurance Plan with $4,000 employer contribution</li><li>Dental Insurance with employer contribution</li><li>Company Sponsored Life Insurance Policy</li><li>Short-Term Disability</li><li>401K with 1% match</li><li>Parental leave package</li><li>We are a 501c3; eligible for federal Non-Profit Student Loan Forgiveness</li><li>Weekly mentoring and professional development training provided at all levels</li></ul>MAJOR DUTIES AND RESPONSIBILITIES:1. Obtaining insurance authorization for both Allied Health and Behavioral Health services2. Verifying commercial insurance and Medicaid policies3. Overseeing &amp; following up on all insurance issues4. Addressing all denials in coordination with the Biller5. Obtaining all MD scripts and referrals as needed6. Oversee follow up on all referrals7. Oversee collection of co-pays and patient balances completed weekly for prompt revenue recovery8. Oversee accounts are accurate and send monthly patient payment bills (collaborate with biller as needed)9. Collaborate with Director of Operations, by updating collections spreadsheet weekly to ensure timely collections of past due accounts10. Open and distribute the mail11. Log and secure all incoming checks12. Strong communication within the administrative team in collaboration with the Director of Operations to ensure delegation for the effective and efficient functioning of the clinic13. Maintaining prior authorization spread sheet and sending reminders to clinicians when they are due14. Overseeing and addressing all faxes15. Ensuring all patient demographic, claims, &amp; payment information is accurate and updated as necessary16. &amp; any other responsibilities necessary to ensure the effective and efficient functioning of the clinicMINOR DUTIES AND RESPONSIBILITIES17. Making and receiving phone calls as needed throughout the day18. Assist Scheduling Coordinator in checking phone messages and informing the appropriate party19. Assist administrative team in making patient charts as needed20. Assist Scheduling Coordinator with scheduling patients &amp; coverage as needed21. Assist in monitoring cancellations and rescheduling patients as needed22. Assisting in the cleanliness of the clinic and administrative space23. &amp; any other responsibilities necessary to ensure the effective and efficient functioning of the clinicQualifications and Education RequirementsAssociate degree or equivalent with a minimum of 3 years of experienceExperience&middot; Medical insurance experience&middot; Office administration experience&middot; Rehab office experience preferred&middot; Knowledge of billing and codingKey competencies&middot; Computer skills&middot; EMR experience&middot; Working with insurance companies&middot; Working with families and childrenQualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.All applicants must have reliable transportation to work and have a demonstrated history of reliability in prior employment. Any candidate who is offered a position will be required to submit to a background check.Website: https://reachftt.org/Job Type: Full-timePay: $22.00 - $26.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Dover, NH 03820 (Preferred)</li></ul>Work Location: In person

Billing and Insurance Coordinator

Curant Health

JOIN A LEADING HEALTHCARE COMPANYAt Curant Health, our vision is personalized healthcare driven by choice and defined by value. As a Curant Health employee, your role is to deliver on that vision every day by delivering excellent Customer Service, Personalized Care, Accountability, Innovation, and Integrity. You take initiative, set goals, and solve problems while collaborating with friends and colleagues. Together, we make a meaningful impact on our patients' lives.In return, Curant Health is committed to providing you competitive pay, excellent benefits, and an opportunity to make a difference each day as we strive to reach our vision to be the preferred health care partner by excelling in quality, service, and affordability.SummaryThe Billing Coordinator is responsible for managing and overseeing the billing and collection process for pharmacy claims, including insurance reimbursements and patient payments. This role also provides clerical support by sorting and filing both paper and electronic reports. The Billing Coordinator works closely with the department manager to identify and implement strategies that ensure data accuracy and integrity. Additionally, this position provides backup support to other team members within the department to ensure continuity of operations.Responsibilities<ul><li>Process Insurance Claims: Submit, monitor, and manage pharmacy claims to third-party payers, including commercial insurance, Medicare, and Medicaid.</li><li>Monitor aging reports and follow up on unpaid or partially paid claims and patient balances.</li><li>Investigate and correct errors in billing submissions and refile or appeal denied claims as needed.</li><li>Generate patient invoices, explain charges, and collect payments while maintaining excellent customer service.</li><li>Accurately post payments received from insurance companies and patients to appropriate accounts.</li><li>Regularly reconcile accounts receivable balances to ensure accuracy and identify discrepancies.</li><li>Communicate with payers to verify coverage, clarify issues, and expedite claim resolutions.</li><li>Maintain accurate and organized records of billing activities in compliance with HIPAA and pharmacy regulatory standards.</li></ul>Qualifications<ul><li>Pharmacy claims adjudication experience preferred.</li><li>Pharmacy technician experience preferred.</li><li>Associate&rsquo;s or Bachelor&rsquo;s degree in Accounting preferred.</li><li>2+ years of Accounts Receivable experience preferred.</li></ul>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Why Work for Us? We offer competitive pay, paid holidays, benefits, paid time off, and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts.Our Core Values consist of ICARE: Integrity, Communication, Accountability, Relationships, and Excellence, and we take pride in you embodying those traits.Curant Health is an equal opportunity employer.Job Type: Full-timePay: $50,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>How many years of Pharmacy Claims Adjudication do you have?</li><li>How many years of Accounts Receivable experience you have?</li><li>How many years of experience you have susing Pieoneer or Epic?</li></ul>Experience:<ul><li>Pharmacy Technician: 1 year (Preferred)</li></ul>Work Location: In person

Billing Coordinator

FAMILY DENTAL ASSOCIATES

Job Summary We are seeking a dynamic and detail-oriented Front Office/Dental Insurance Coordinator to join our dental team. In this vital role, you will serve as the first point of contact for patients and insurance providers, ensuring smooth administrative operations within our dental practice. Your expertise will facilitate efficient scheduling, accurate insurance benefit verification/documentation, and seamless communication between patients, providers, and payers. This position offers an exciting opportunity to contribute to a positive patient experience while leveraging your knowledge of dental billing, coding, and insurance procedures to support our practice&rsquo;s success.Responsibilities<ul><li>Greet patients warmly, verify their information, and assist with appointment scheduling using Dentrix.</li><li>Collect and review patient insurance details, ensuring all necessary documentation is complete and accurate before procedures.</li><li>Verify insurance coverage and benefits by communicating with insurance companies, including understanding DRG (Diagnosis-Related Group), CPT (Current Procedural Terminology) codes, ICD-9/ICD-10 codes, and other relevant billing information.</li><li>Process insurance claims efficiently by applying proper medical coding standards such as ICD coding and CPT coding to ensure accurate reimbursement.</li><li>Follow up on unpaid or denied claims through medical collection efforts, resolving discrepancies to optimize revenue flow.</li><li>Maintain detailed dental records and ensure compliance with privacy regulations while managing documentation related to billing and insurance claims.</li><li>Assist with patient inquiries regarding billing statements, insurance coverage, and payment options to foster transparency and trust.</li><li>Stay current with updates in medical terminology, coding guidelines, and insurance policies to ensure compliance and accuracy in all transactions.</li></ul>Experience<ul><li>Prior experience working in a dental office environment is highly preferred.</li><li>Experience with EMR/EHR systems used for managing patient records and billing processes.</li><li>Demonstrated ability to handle dental collections efficiently while maintaining professionalism.</li><li>Excellent understanding of dental terminology, dental records management, dental insurance verification procedures</li><li>Proven ability to communicate effectively with insurance companies, patients, and healthcare staff to resolve issues promptly. Join us in delivering exceptional patient care by ensuring our administrative operations run smoothly! Your expertise in dental coding and insurance coordination will be instrumental in supporting our mission to provide outstanding dental services while maintaining efficient practice management.</li></ul>Pay: $22.00 - $26.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Front Office/Dental Insurance Coordinator

Jon C. Ellison DDS, Inc.

As a Patient Care Coordinator in our FUN and PROFESSIONAL Orthodontic office, you will be essential in ensuring that patients receive the HIGHEST level of CARE and SUPPORT throughout their visit. This position is responsible for creating FIVE-STAR patient interactions including: scheduling appointments, greeting patients upon their arrival, answering patient questions, etc.Duties<ul><li>Greet patients upon arrival with a WARM HEART and CARING SMILE</li><li>Assist patients with the check-in process.</li><li>Schedule and confirm patient appointments via email, phone and text.</li><li>Maintain accurate patient records, including medical/dental history and insurance information.</li><li>Handle phone calls, emails, and other correspondence related to patient inquiries and appointment scheduling.</li><li>Assist with billing inquiries and insurance verification as needed.</li></ul>Qualifications<ul><li>COMPASSIONATE customer service skills</li><li>Previous experience in a dental office setting is PREFERRED!!</li><li>Familiarity with dental terminology is HIGHLY desirable.</li><li>Strong organizational skills with attention to DETAIL</li><li>EXCELLENT COMMUNICATION skills, both verbal and written.</li><li>Ability to multitask in a fast-paced environment while maintaining a POSITIVE attitude.</li><li>A commitment to providing exceptional patient care and support.</li></ul>Join our team as a Patient Care Coordinator, where you will play a vital role in enhancing the patient experience while contributing to the overall efficiency of our FUN orthodontic practice!WE LOOK FORWARD TO MEETING YOU!Job Type: Full-timePay: $20.00 - $24.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Patient Care Coordinator in FUN Orthodontic Office!

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