patient care coordinator

AEG Vision

<div><p>Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.</p><br>
<ul><li>
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner</li><li>
Answers and responds to telephone inquiries in a professional and timely manner</li><li>
Schedules appointments</li><li>
Gathers patients and insurance information</li><li>
Verifies and enters patient demographics into EMR ensuring all fields are complete</li><li>
Verifies vision and medical insurance information and enters EMR</li><li>
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients</li><li>
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete</li><li>
Prepare insurance claims and run reports to ensure all charges are billed and filed</li><li>
Print and prepare forms for patients visit</li><li>
Collects and documents all charges, co-pays, and payments into EMR</li><li>
Allocates balances to insurance as needed</li><li>
Always maintains a clean workspace</li><li>
Practices economy in the use of _me, equipment, and supplies</li><li>
Performs other duties as needed and as assigned by manager</li></ul>
Requirements:
<ul><li>High school diploma or equivalent</li><li>
Basic computer literacy</li><li>
Strong organizational skills and attention to detail</li><li>
Strong communication skills (verbal and written)</li><li>
Must be able to maintain patient and practice confidentiality</li></ul><p><b>
</b></p><p></p><p><b>Physical Demands</b></p><ul><li>
This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.</li></ul></div>

Patient Care Coordinator

Chicago ENT

<div><p><b>PATIENT CARE COORDINATOR &ndash; CALL CENTER</b></p><p>
</p><p>Our Call Center Patient Care Coordinators are responsible for managing inbound scheduling and patient communication across all departments within our organization (ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, Post-Operative, and any others as they apply). They serve as the primary point of contact for patients seeking appointments, follow-up care, and general assistance, ensuring inquiries are handled promptly, accurately, and professionally.</p><p>
</p><p>This role manages a high volume of telephone calls, electronic inquiries, online scheduling requests, referrals, and internal task assignments. Call Center PCC's monitor multiple communication platforms and work closely with providers and clinical teams to ensure patients are scheduled appropriately and receive timely follow-up. Their work is critical to maintaining access to care and delivering a responsive, patient-centered experience.</p><p>
</p><p>Travel may be required to any Chicago ENT/Chicago Sleep Center or affiliated location.</p><p>
</p><p>This role will report to the Call Center Lead.
</p><p></p><p><b>PRIMARY RESPONSIBILITIES</b></p><ul><li>
Meet established Call Center performance standards, including but not limited to average hold time, call handling efficiency, first-contact resolution, accurate call routing, abandonment rate, and bounce/transfer rates, while maintaining a high level of professionalism and customer service.</li><li>
Schedule and register patients for a wide range of appointments, including ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative visits.</li><li>
Ensure accurate entry of demographic, insurance, and appointment information into the electronic medical record (EMR).</li><li>
Respond promptly and professionally to patient, provider, and staff inquiries via telephone, voicemail, web, SMS, and EHR messaging.</li><li>
Monitor and complete tasks assigned to the &quot;User, Scheduler&quot; work queue.</li><li>
Review appointments scheduled by automated scheduling partners for accuracy and appropriateness.</li><li>
Review online appointments scheduled through Healow and Zocdoc to ensure they are booked correctly and obtain any missing information.</li><li>
Manage and respond to messages received through:<ul><li>
NotifyMD (after-hours and overflow call service)</li><li>
PerfectServe (provider on-call communication)</li><li>
Healow online scheduling</li><li>
Zocdoc online scheduling</li><li>
Glacial Media website inquiries</li><li>
Department and staff voicemail boxes</li><li>
Specific system names or vendors for managing correspondence are subject to change (add or remove)</li></ul></li><li>
Contact patients to schedule new appointments, coordinate follow-up care, and reschedule existing appointments as needed.</li><li>
Process inbound referrals to register patients referred to the practice.</li><li>
Provide knowledgeable responses to patients and family members regarding appointment types, preparation instructions, insurance requirements, and scheduling options.</li><li>
Escalate clinical questions or urgent concerns to the appropriate department.</li><li>
Other duties as individually assigned.</li></ul><p>
</p><p><b>REQUIRED QUALIFICATIONS</b></p><ul><li>
High school diploma or equivalent required</li><li>
Ability to work within an EMR database and navigate through a Windows environment required</li><li>
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy</li></ul><p>
</p><p></p><p><b>PREFERRED QUALIFICATIONS</b></p><p>
</p><ul><li>1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist</li><li>
Bilingual in English and Spanish (speaking, writing, and comprehension)</li><li>
Experience working in a Sleep or ENT Specialist Office</li></ul><p>
</p><p><b>SUPERVISORY RESPONSIBILITY</b></p><p>
This position has no supervisory responsibility.</p><p>
</p><p><b>CERTIFICATES, LICENSES, REGISTRATIONS</b></p><p>
None.
</p><p></p><p>ENT is an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.</p></div><p></p>

Patient Care Coordinator Call Center

PurposeMed

<div><div><h4 class="jobSectionHeader"><b>About us:</b></h4>
<p>
PurposeMed is a Canadian-founded healthtech company established in 2019 with a mission to improve access to complex care for underserved communities. We've combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month.</p>
<p>
PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy.</p>
<ul>
<li><b>Freddie</b> improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we're proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA.</li>
<li><b>Frida</b> transforms the lives of patients through easier access to adult ADHD diagnosis and fast, affordable treatment.</li>
<li><b>Foria</b> provides trans, non-binary, and gender-diverse Canadians with specialized, gender-affirming healthcare.</li>
<li><b>Affirming Care Pharmacy</b> provides discreet, specialty prescription delivery across North America. Operating from Calgary, Mississauga, Toronto, and San Antonio, they provide our patients with an integrated, end-to-end healthcare experience.</li>
</ul>
<p>We are proud to be ranked #2 on Deloitte's 2024 list of Canada's 50 fastest-growing tech companies and recognized as one of Canada's Most Admired Corporate Cultures for two consecutive years. Driven by a strong mission, our team is passionate about making healthcare accessible to those who need it most&mdash;and we make sure to have fun along the way!</p></div><p></p>
<h4 class="jobSectionHeader"><b>
Permanent, full-time opportunity</b></h4>
<p><b>
Location &amp; Hours of Operation: </b>Ability to commute to 13331 Nacogdoches Road, San Antonio, TX 78217. Affirming Care Pharmacy is currently open Monday to Friday from 9:00 AM to 5:00 PM. As we continue to grow, our hours of operation may expand to include evenings and weekends in the near future.</p>
<p>
Affirming Care Pharmacy is located on the unceded and traditional territories of the Payaya people, part of the Coahuiltecan bands Indigenous to this region, and the homelands of the Tonkawa, Lipan Apache, and Comanche Nations. The city of San Antonio, also known as Yanaguana, remains home to many Indigenous Peoples from across the continent and around the world.</p>
<p></p>
<h4 class="jobSectionHeader"><b>Who we hope to find:</b></h4>
<p>
We are looking for a Registered Pharmacy Technician with a patient outreach mindset to join our incredible Affirming Care Pharmacy team in San Antonio, TX. Reporting to our Pharmacy Manager, you'll spend a meaningful portion of your day reaching patients via calls and texts&mdash;following up on prescriptions, removing barriers to care, and keeping patients on therapy&mdash;while also handling core dispensing and fulfillment responsibilities. If you're a registered tech who genuinely enjoys connecting with patients and wants to work somewhere that makes a difference, we highly encourage you to apply!</p>
<h4 class="jobSectionHeader"><b>
In this role, you'll make an impact by:</b></h4>
<p>
Driving Patient Outreach &amp; Engagement</p>
<ul>
<li>Owning high-volume outbound calls and texts to reach patients at key points in their care journey (new prescriptions, refill follow-ups, lapsed patients)</li>
<li>Providing exceptional patient support across all communication channels: phone, SMS, email, and secure messaging</li>
<li>Navigating insurance challenges with patients and proactively identifying solutions</li>
<li>Maintaining consistent follow-up until contact is made and next steps are confirme</li>
</ul>
<p>Supporting Prescription &amp; Pharmacy Operations</p>
<ul>
<li>Creating and updating patient profiles and maintaining internal pharmacy databases</li>
<li>Executing the end-to-end prescription process: preparing, filling, labelling, dispensing, packaging, and shipping</li>
<li>Verifying prescription information is complete and accurate prior to processing</li>
<li>Ensuring accuracy and safety by performing final checks on new and refill prescriptions, confirming each step in the dispensing process has been completed correctly</li>
<li>Maintaining an efficient, safe, and tidy dispensary</li>
<li>Ensuring every request is processed accurately and in accordance with Board of Pharmacy regulation</li>
</ul><h4 class="jobSectionHeader"><b>We need someone who has:</b></h4>
<ul><li>A license as a Registered Pharmacy Technician (in good standing) with the Texas State Board of Pharmacy</li>
<li>1+ years of experience in community/mail-order pharmacy as a Registered Pharmacy Technician</li>
<li>Flexibility to work different shifts, including potentially weekends and evenings</li>
<li>Knowledge and efficiency of all aspects of pharmacy software (data entry, billing, report generating, and troubleshooting)</li>
<li>A positive attitude, a strong sense of urgency and a team player mentality</li>
<li>Enjoyment in performing a variety of tasks daily</li>
<li>The ability to set priorities, manage time effectively, and be detail oriented</li>
<li>Active listening and strong communication skills (written and verbal)</li>
</ul><h4 class="jobSectionHeader"><b>It would also be great if you have:</b></h4>
<ul><li>Experience working within the 340B program</li>
<li>Experience working with PioneerRx</li>
<li>Fluency in Spanish</li>
</ul><h4 class="jobSectionHeader"><b>Compensation:</b></h4>
<ul><li>$45,000 - $52,000 USD a year (equivalent to $21.63-$25.00 per hour)</li>
<li>The compensation listed above refers to a yearly base salary that may vary depending on a candidate's relevant qualifications, knowledge, competencies and work experience, and other factors including market conditions. Base pay is just one aspect of our total rewards at PurposeMed&mdash;see our other exciting benefits below! <i>(Please note that the benefits listed are specific to full-time team members and may be adjusted based on your location or employment type).</i></li>
</ul>
<p><i>Do you think you could be our next Registered Pharmacy Technician</i><i>? We look forward to seeing your application!</i></p>
<p><i>
#LI-Onsite</i></p><div><h4 class="jobSectionHeader"><b>
Why you should join us:</b></h4>
<ul><li><i>Be part of a team of great people who don't take themselves too seriously.</i> While we're serious about the problems we solve, we believe in having fun along the way.</li>
<li><i>Make an impact, every single day.</i> We're providing compassionate, affirming care to many people who have never received the proper support before.</li>
<li><i>Be confident in bringing your whole self to work.</i> Inclusivity is core to how we take care of our patients, our teammates, and ourselves. We create spaces that are safe and affirming.</li>
</ul><h4 class="jobSectionHeader"><b>What we're offering (based on full-time, permanent roles in Canada &amp; the USA):</b></h4>
<p>
Along with the benefits below, we offer additional programs and supports designed to help you feel your best&mdash;both at work and outside of it.</p>
<ul>
<li>Work flexibly within a team that's remote friendly; we believe that work should fit around your life*</li>
<li>20 vacation days and a team that will remind you to use them!</li>
<li>Annual winter break closure</li>
<li>Comprehensive medical, dental, and vision care from your first day of work&mdash;we cover 100% of your premiums, with coverage available for dependents</li>
<li>8 health/sick days</li>
<li>Extended mental health coverage</li>
<li>$20,000 of lifetime coverage for gender-affirming care and procedures (Canada)</li>
<li>$500 learning fund to use towards courses and other professional development</li>
<li>Our unique <i>People Potential </i>program, in which you'll partner with your manager to identify opportunities to grow and achieve your full potential</li>
</ul>
<p>If you are looking for a place that sparks your creativity, helps others, and will push you to be your best, then you'll love PurposeMed.</p>
<p><i>
PurposeMed is committed to being an equal-opportunity employer, and we highly encourage those from excluded and marginalized communities to apply. This includes groups such as (but not limited to): Indigenous, Black, and racialized communities, trans and non-binary, LGBTQ2S+, disabled, and HIV-positive people. You don't have to check every single box above. If the job description gets you excited and you think you could contribute your expertise to our team&mdash;we hope you'll apply!</i></p>
<ul><li><i>Most of our roles are performed virtually from home across Canada and the USA. Team members working onsite at Affirming Care pharmacies do need to be physically present.</i></li></ul></div></div>

Registered Pharmacy Technician - Patient Care Coordinator

Your Health Organization

<div><p><b>We are seeking a Clinical Coordinator to assist with all clinical needs for our Marietta patients.</b> The Clinical Coordinator plays a crucial role ensuing the seamless coordinator of patient care. This position involves proficient chart preparation, communication, scheduling of patient visits, appropriate utilization and logging of chronic care management activities, and provider and patient support.</p>
<p><b>This position will be working in the Marietta office daily. </b>This is a full-time, salary-based<b> </b>8-hr position (8:00AM-5:00PM) (Monday-Friday).</p>
<p><b>About</b></p>
<p>We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care.</p>
<p><b>Why Choose a Career at Your Health?</b></p>
<p>Providing high quality care for our patients is the center of what we do, and we provide the same care for our employees. Here are some of the benefits that are available to our employees.</p>
<ul><li>Competitive Compensation Package with Bonus Opportunities</li>
<li>Employer Matched 401K</li>
<li>Free Visit &amp; Prescriptive Services with HDHP Insurance Plan</li>
<li>Employer Matched HSA</li>
<li>Generous PTO Package</li>
<li>Career Development &amp; Growth Opportunities</li>
</ul>
<p><b>What Are We Looking For?</b></p>
<p>Your Health is currently looking for a Clinical Coordinator to join our growing primary care family. A successful Clinical Coordinator will be able to perform these essential duties and responsibilities accurately and efficiently. Prior experience in a similar role is crucial to the success of our team due to the fast past and value-based model of care.</p>
<p>The following is a list of essential functions, which may be subject to change at any time and without<br>
notice. Management may assign new duties, reassign existing duties, and/or eliminate function(s).</p>
<p><b>Areas of Responsibility:</b></p>
<ul><li>Review and organize patient medical records in preparation for visits.</li>
<li>Ensure all necessary documentation, test results, documents, diagnoses, and relevant information are accessible for the provider. Utilize Navina to ensure these are added, completed, and/or updated.</li>
<li>Maintain accurate up-to-date patient records, including demographic information, contact details, insurance information, appointment history, etc.</li>
<li>Ensure confidentiality and adhere to privacy regulations when handling sensitive patient information. Verify active consent forms and alignment paperwork are completed and in the patient&rsquo;s chart.</li>
<li>Reconcile medications.</li>
<li>Collaborate with care team to schedule and coordinator patient appointments with the Company&rsquo;s provider(s), and other members of the care team</li>
<li>Interact with patients via email, patient portal, telephone, text, in-person, etc. to gather necessary information, schedule and confirm appointments in advance, and provide pre-appointment instructions.</li>
<li>Communication methods such as phone, email, AthenaText, Microsoft Teams, etc. will be utilized.</li>
<li>Appropriately and accurately document and log care management activities.</li>
</ul>
<p><b>Qualifications
</b></p><ul><li>Must be a Certified Medical Assistant (CMA) or licensed nurse (i.e. LPN or RN). Must be licensed in the state of employment. Certification/license must be in good standing with the appropriate board.</li>
<li>A minimum of one (1) year experience in a healthcare setting preferred.</li>
<li>Must hold and maintain current CPR certificate.</li>
<li>High school diploma or equivalent required.</li>
<li>Should demonstrate strong interpersonal and communication skills under all conditions and circumstances.</li>
<li>Ability to foster a cooperative work environment.</li>
<li>Team player with ability to manage multiple responsibilities and demonstrate sound judgment.</li>
<li>Ability to read and communicate effectively.</li>
<li>Strong written and verbal communication skills.</li>
<li>Basic computer knowledge.</li>
<li>Must be able to work flexible hours and travel between offices, facilities, etc.</li>
<li>Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working condition.</li></ul></div>

Clinical Coordinator - CMA, LPN, RN

Piedmont Healthcare

<div>Overview: The Emergency Department (ED) Patient Flow Coordinator position is responsible for the overall movement of patients through the ED in a safe and efficient manner. This position will coordinate all patient care activities and be a liaison with the ED medical staff to ensure that care can be delivered in an efficient and safe manner. The Patient Flow Coordinator appropriately delegates the workload and is a role model for teamwork, leadership and professionalism in the ED. Responsibilities: The Emergency Department (ED) Patient Flow Coordinator position is responsible for the overall movement of patients through the ED in a safe and efficient manner. This position will coordinate all patient care activities and be a liaison with the ED medical staff to ensure that care can be delivered in an efficient and safe manner. The Patient Flow Coordinator appropriately delegates the workload and is a role model for teamwork, leadership and professionalism in the ED. Qualifications: <b>Education</b><ul><li>
Graduate from a nursing program Required
</li><li>Bachelor&rsquo;s Degree of Nursing Preferred
</li></ul><b>Work Experience</b><ul><li>
1 year of Emergency Department experience, as a registered nurse (RN) Required
</li><li>Experience participating in and/or leading quality and process improvement projects Required
</li></ul><b>Licenses and Certifications</b><ul><li>
RN - Registered Nurse - Georgia State Licensure and/or NLC/eNCL Multistate Licensure Required
</li><li>BCLS - Basic Life Support Required
</li><li>ACLS Required
</li><li>PALS - Pediatric Advanced Life Support Required
</li><li>CEN - Certified Emergency Room Nurse Preferred
</li></ul>Business Unit : Company Name: Piedmont Cartersville</div>

ED Flow Coordinator, Nights

Penn Highlands Healthcare

<div><p><b>THE CLINICAL COORDINATOR, I</b>N SUPPORT OF THE PHYSICIAN OR ADVANCED PRACTICE PROVIDER, WILL ASSIST IN THE DEVELOPMENT, IMPLEMENTATION AND EVALUATION OF PATIENT CARE IN THE OFFICE. THEY WILL BE REQUIRED TO COORDINATE THE CARE WITH OTHER PHD SERVICES, OR OUTSIDE HEALTH CARE PROVIDERS. THE CLINICAL COORDINATOR II WILL SERVE AS A LIAISON BETWEEN THE PHYSICIAN, THE ADVANCED PRACTICE PROVIDER AND ALL OTHER HEALTH CARE PROVIDERS. HE/SHE WILL ALSO ASSIST IN COORDINATION OF CLINICAL SCHEDULES.</p><p></p><p><b>
QUALIFICATIONS:</b></p><p></p><ul><li>
Current RN Licensure in the state of Pennsylvania</li><li>
Two years experience in an office setting and familiarity with microsoft office preferred</li><li>
CPR Certification from the American Heart Association within the first year of hire required</li><li>
Knowledge in regulatory requirements of third party payors as Medicare, Medicaid and Blue Shield preferred</li></ul><p><b>
WHAT WE OFFER:</b></p><br>
<ul><li>
Competitive Compensation based on experience</li><li>
Professional Development</li><li>
Supportive and Experienced Peers</li></ul><p><b>
BENEFITS:</b></p><br>
<ul><li>
Medical, Dental, and Vision offered the first month after start date</li><li>
Paid Time Off</li><li>
403(b) retirement plan with company match</li><li>
Flex Spending Account</li><li>
25% discount on all services at Penn Highlands Healthcare facilities</li><li>
Employee Assistance Program (EAP)</li><li>
Health &amp; Wellness Programs</li></ul></div>

Clinical Coordinator (RN), Urology

Millennium Physician Group

<div><p><b>Job Description Summary</b></p><p>
&lrm;</p>
The Care Coordinator works under the direction of the RN Care Manager and in collaboration with primary care providers, patients, caregivers, and interdisciplinary team members to support care management activities in the outpatient setting. This role assists with care coordination, transitions of care, chronic disease management, patient outreach, resource navigation, and documentation to improve patient outcomes, reduce avoidable utilization, and enhance the patient experience.
<br>
<br>
The Care Coordinator may be a Licensed Practical Nurse (LPN) or an experienced Medical Assistant (MA) with strong clinical knowledge and care coordination experience.<p>
&lrm;</p><p><b>
How will you make an impact &amp; Requirements</b></p><p>
&lrm;</p><div><p><b>
Care Coordination</b></p></div><div><ul><li><p>
Assist the RN Care Manager in implementing and monitoring individualized patient care plans.</p></li></ul></div><div><ul><li><p>
Perform monthly patient chart reviews to identify care gaps, preventive care needs, and opportunities for intervention.</p></li></ul></div><div><ul><li><p>
Monitor and track follow-up appointments, referrals, diagnostic testing, and care plan goals.</p></li></ul></div><div><ul><li><p>
Coordinate services among primary care providers, specialists, hospitals, skilled nursing facilities, home health agencies, and community organizations.</p></li></ul></div><div><ul><li><p>
Collaborate with the healthcare team to ensure continuity of care across settings.</p></li></ul><p></p><div><div><p><b>
Patient Outreach and Engagement</b></p></div><div><ul><li><p>
Conduct telephonic outreach to patients and caregivers as directed by the RN Care Manager.</p></li></ul></div></div><div><div><ul><li><p>
Assess barriers to care, including transportation, medication access, financial concerns, health literacy, and social determinants of health.</p></li></ul></div><div><ul><li><p>
Encourage patient participation in care plans, preventive services, and chronic disease management programs.</p></li></ul></div><div><ul><li><p>
Build and maintain trusting relationships with assigned patients and caregivers.</p></li></ul><div><p><b>
Transitions of Care</b></p></div><div><ul><li><p>
Support transition-of-care activities following emergency department visits, hospitalizations, and skilled nursing facility stays.</p></li></ul></div><div><ul><li><p>
Assist with post-discharge follow-up, appointment scheduling, medication reconciliation support, and identification of ongoing care needs.</p></li></ul></div><div><ul><li><p>
Ensure necessary services, equipment, and community resources are coordinated prior to or following discharge.</p></li></ul></div><div><ul><li><p>
Communicate pertinent information to providers and care team members to facilitate timely interventions.</p></li></ul><div><p><b>
Patient Education</b></p></div><div><ul><li><p>
Reinforce education provided by the RN Care Manager and providers regarding:</p></li></ul></div><div><ul><li><p>
Chronic disease management</p></li></ul></div><div><ul><li><p>
Medication adherence</p></li></ul></div><div><ul><li><p>
Preventive health measures</p></li></ul></div><div><ul><li><p>
Self-management strategies</p></li></ul></div><div><ul><li><p>
Community resources and support programs</p></li></ul></div><div><ul><li><p>
Provide information on prescription assistance programs, transportation services, community resources, and support groups as appropriate. Refer to ACO pharm to assist with PAP</p></li></ul><p></p><div><p><b>
Clinical Documentation and Record Management</b></p></div><div><ul><li><p>
Maintain accurate, timely, and complete documentation within the electronic health record (EHR).</p></li></ul></div><div><ul><li><p>
Obtain and upload medical records, discharge summaries, consult notes, and test results from hospitals, specialists, skilled nursing facilities, and other providers.</p></li></ul></div><div><ul><li><p>
Track care management activities, outreach attempts, patient outcomes, and quality metrics.</p></li></ul><p></p><div><p><b>
Resource Coordination and Advocacy</b></p></div><div><ul><li><p>
Assist patients in accessing appropriate clinical, social, behavioral health, and community-based services.</p></li></ul></div><div><ul><li><p>
Maintain knowledge of local, state, and federal community resources.</p></li></ul></div><div><ul><li><p>
Advocate for patient needs and promote patient-centered care.</p></li></ul></div><div><ul><li><p>
Escalate clinical concerns to the RN Care Manager or provider as appropriate.</p></li></ul><p></p><div><p><b>
Qualifications</b></p></div><div><p><b>
Education</b></p></div><div><p><b>
One of the following:</b></p></div><div><ul><li><p>
Current Florida Licensed Practical Nurse (LPN) license; or</p></li></ul></div><div><ul><li><p>
Certified Medical Assistant (CMA/RMA) or equivalent Medical Assistant certification from an accredited program (Preferred).</p></li></ul></div><div><p><b>
Licensure/Certification</b></p></div><div><ul><li><p>
LPN applicants must possess an active, unrestricted Florida LPN license.</p></li></ul></div><div><ul><li><p>
Medical Assistant applicants must maintain current certification, if applicable.</p></li></ul></div><div><ul><li><p>
Current BLS certification preferred.</p></li></ul></div><div><p><b>
Experience</b></p></div><div><ul><li><p>
Minimum of three (3) years of clinical healthcare experience in a physician practice, outpatient clinic, population health, care management, case management, transitional care, home health, or related setting preferred.</p></li></ul></div><div><ul><li><p>
Experience working with chronic disease management and high-risk patient populations preferred.</p></li></ul></div><div><ul><li><p>
Experience with electronic health records (EHR) required.</p></li></ul><p></p><div><p><b>
Knowledge, Skills, and Abilities</b></p></div><div><div><ul><li><p>
Strong organizational and time-management skills.</p></li></ul></div><div><ul><li><p>
Excellent verbal and written communication skills.</p></li></ul></div><div><ul><li><p>
Ability to build rapport and effectively engage patients and caregivers.</p></li></ul></div><div><ul><li><p>
Knowledge of care coordination principles, transitions of care, and population health management.</p></li></ul></div><div><ul><li><p>
Understanding of chronic disease management and preventive care strategies.</p></li></ul></div><div><ul><li><p>
Ability to identify barriers to care and coordinate appropriate interventions.</p></li></ul></div><div><ul><li><p>
Strong documentation and computer skills.</p></li></ul></div><div><ul><li><p>
Ability to work independently while maintaining close collaboration with the RN Care Manager and interdisciplinary care team.</p></li></ul></div><div><ul><li><p>
Bilingual skills are a plus.</p></li></ul></div><p></p><div><div><p><b><br>
Reporting Relationship</b></p></div><div><p>
Reports directly to the RN Care Manager and works collaboratively with physicians, advanced practice providers, care managers, case managers, social workers, and other members of the healthcare team.</p></div><p></p><div><p><b>
Work Environment</b></p></div><div><p>
This position is primarily based remotely, may be in an MPG main office and/or a an outpatient clinic, and involves telephonic patient outreach, care coordination activities, and occasional interaction with community agencies and healthcare facilities.</p></div></div></div></div></div></div></div></div></div></div></div><p></p><p><br>
&lrm;</p><p><b>
Compensation Range:</b></p>
$19.00<p>
to</p>
$28.50<p></p><p><i><br>
The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.</i></p></div>

Care Coordinator II

Search 6015+ Patient care coordinator jobs near you this August. New roles added regularly across leading industries. Apply today.