patient care coordinator

Results Physiotherapy

<div><h1 class="jobSectionHeader"><b>Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Southaven, MS.</b></h1><br>
<p></p>
<p><i>
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?</i></p>
<p><b>
What is a Patient Care Coordinator?</b></p>
<ul>
<li>A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.</li>
<li>Our Patient Care Coordinators have excellent customer service skills.</li>
<li>Patient Care Coordinators learn new things &ndash; a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.</li>
</ul>
<p><b>A day in the life of a Patient Care Coordinator:</b></p>
<ul>
<li>Greets everyone who enters the clinic in a friendly and welcoming manner.</li>
<li>Schedules new referrals received by fax or by telephone from patients, physician offices.</li>
<li>Verifies insurance coverage for patients.</li>
<li>Collects patient payments.</li>
<li>Maintains an orderly and organized front office workspace.</li>
<li>Other duties as assigned.</li>
</ul>
<p><b>Fulltime positions include:</b></p>
<ul>
<li>Annual paid Charity Day to give back to a cause meaningful to you</li>
<li>Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance</li>
<li>3-week Paid Time Off plus paid holidays</li>
<li>401K + company match</li>
</ul>
<p><b>Position Summary:
</b></p><p>The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.</p><br>
<p></p>
<p><b>
Responsibilities:
</b></p><ul><li>Core responsibilities
<ul><li>Collect all money due at the time of service</li>
<li>Convert referrals into evaluations</li>
<li>Schedule patient visits</li>
<li>Customer Service</li>
</ul></li><li>Create an inviting clinic atmosphere.</li>
<li>Make all welcome calls
<ul><li>Monitor and influence arrival rate through creation of a great customer experience</li>
</ul></li><li>Practice Management
<ul><li>Manage schedule efficiently</li>
<li>Manage document routing</li>
<li>Manage personal overtime</li>
<li>Manage non-clinical documentation</li>
<li>Manage deposits</li>
<li>Manage caseload, D/C candidate, progress note, and insurance reporting</li>
<li>Monitor clinic inventory</li>
</ul></li><li>Training
<ul><li>o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.</li>
<li>Complete quarterly compliance training.
</li></ul></li></ul><p><b>Qualifications</b>:</p>
<ul>
<li>High School Diploma or equivalent</li>
<li>Communication skills &ndash; must be able to relate well to Business Office and Field leadership</li>
<li>Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision</li>
<li>As a member of a team, must possess efficient time management and presentation skills</li>
</ul>
<p><b>Physical Requirements:
</b></p><ul><li>This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.</li>
<li>This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.</li>
<li>This position is subject to sedentary work.</li>
<li>Constantly sits, with ability to interchange with standing as needed.</li>
<li>Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.</li>
<li>Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.</li>
<li>Constantly uses repetitive motions to type.</li>
<li>Must be able to constantly view computer screen (near acuity) and read items on screen.</li>
<li>Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.</li>
<li>Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.</li>
<li>Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.</li>
</ul>
<p>This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.</p>
<p>
Please do not contact the clinic directly.</p><br>
<p></p>
<p>
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.</p>
<p>
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM</p></div>

Patient Care Coordinator

ClinLab Solutions Group

<div>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <p>
  The Surgery Scheduler / Patient Care Coordinator schedules all surgical procedures and assures that all of the appropriate clinical and insurance coding information is collected for the surgery schedule. They will request to schedule procedures from physician offices and schedule the procedure according to established guidelines. They will provide accurate information so that all department may view daily and maintains open communication with hospital department and physician offices regarding schedule changes. They will act as a central key administrative assistant who will rotate and fulfill administrative duties, dependent on the needs and requirements of the clinic. They will provide coordination of care, continuity, follow-up, and support for the patients and their families. Duties are anticipated to change daily.
 </p>
 <p>
 </p>
 <p>
  <strong>
   Essential Functions:
  </strong>
 </p>
 <p>
  <em>
   The following reflects management&rsquo;s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
  </em>
 </p>
 <ul>
  <li>
   Schedules surgery procedures using OncoEMR.
  </li>
  <li>
   Answers the phones in a professional and courteous manner.
  </li>
  <li>
   Completes daily surgical schedule.
  </li>
  <li>
   Assures appropriate coordination with other hospital departments when special surgical needs occur.
  </li>
  <li>
   Publishes an accurate daily call list and forwards to staffing department
  </li>
 </ul>
 <p>
 </p>
 <ul>
  <li>
   <strong>
    Surgery
   </strong>
  </li>
  <li>
   Sending Orders to NMS to obtain authorization.
  </li>
  <li>
   Calls patient provides surgery/ pre-op /post-op instructions.
  </li>
  <li>
   Once the authorization is obtained NMS notifies coordinator and will coordinate with hospital for surgery date.
  </li>
  <li>
   Coordinate and assist the surgeon.
  </li>
  <li>
   Adds to surgery calendar.
  </li>
  <li>
   Calls patient with the date of surgery and schedule their post-op appointment.
  </li>
 </ul>
 <p>
 </p>
 <ul>
  <li>
   <strong>
    Patient Care Coordinator
   </strong>
  </li>
  <li>
   Conduct incoming/outgoing calls to patients in response to new patient referrals, in a professional and courteous demeanor.
  </li>
  <li>
   Assist patients with the completion of all necessary intake paperwork.
  </li>
  <li>
   Create new patient charts using the practice management and EMR system.
  </li>
  <li>
   Obtain all necessary demographic and insurance information.
  </li>
  <li>
   Conduct insurance checks prior to scheduling a patient to ensure in-network eligibility.
  </li>
  <li>
   Assign and schedule new patients according to practice referral guidelines.
  </li>
  <li>
   Request and retrieve all records from outside physicians and hospitals that pertain to the first appointment.
  </li>
  <li>
   Maintain accurate daily records of new patient tracking for administrative team.
  </li>
  <li>
   Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
  </li>
  <li>
   Contribute to a team effort by communicating effectively with other departments, as needed.
  </li>
  <li>
   Maintain daily operations of the office by following standard policies and procedures.
  </li>
  <li>
   Assist patients by providing translation services, as required.
  </li>
 </ul>
 <p>
 </p>
 <ul>
  <li>
   <strong>
    Radiology
   </strong>
  </li>
  <li>
   Receives the orders from the Provider.
  </li>
  <li>
   Sends to NMS for Auth approval.
  </li>
  <li>
   NMS send back when approved or denied.
  </li>
  <li>
   Fax orders and auth to imaging center.
  </li>
  <li>
   Call patients to provide imaging center information.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Knowledge of computer/telephone support, preferably in the healthcare industry.
  </li>
  <li>
   Strong customer service background, preferably in a healthcare setting.
  </li>
  <li>
   Excellent written and verbal communication skills.
  </li>
  <li>
   Competence with computer processing functions and other standard office equipment
  </li>
  <li>
   Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
  </li>
  <li>
   Ability to manage and prioritize multiple tasks.
  </li>
  <li>
   Ability to resolve customer issues calmly and professionally with diplomacy and tact.
  </li>
  <li>
   Ability to work independently with minimal supervision.
  </li>
  <li>
   Strong organizational skills.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Additional Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Great Customer Service Skills.
  </li>
  <li>
   Previous Oncology/Hematology experience preferred.
  </li>
  <li>
   Able to travel to satellite clinics when necessary
  </li>
 </ul>
 <p>
 </p>
</div>


BenchMark Physical Therapy

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Lawrenceville, GA!
  <br/>
  <br/>
 </strong>
 <em>
  Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
  <br/>
  <br/>
 </em>
 <strong>
  What is a Patient Care Coordinator?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
  </li>
  <li>
   Our Patient Care Coordinators have excellent customer service skills.
  </li>
  <li>
   Patient Care Coordinators learn new things &ndash; a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  A day in the life of a Patient Care Coordinator:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Greets everyone who enters the clinic in a friendly and welcoming manner.
  </li>
  <li>
   Schedules new referrals received by fax or by telephone from patients, physician offices.
  </li>
  <li>
   Verifies insurance coverage for patients.
  </li>
  <li>
   Collects patient payments.
  </li>
  <li>
   Maintains an orderly and organized front office workspace.
  </li>
  <li>
   Other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Fulltime positions include:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Annual paid Charity Day to give back to a cause meaningful to you
  </li>
  <li>
   Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
  </li>
  <li>
   3-week Paid Time Off plus paid holidays
  </li>
  <li>
   401K + company match
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position Summary:
  <br/>
  <br/>
 </strong>
 The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Core responsibilities
  </li>
  <ul>
   <li>
    Collect all money due at the time of service
   </li>
   <li>
    Convert referrals into evaluations
   </li>
   <li>
    Schedule patient visits
   </li>
   <li>
    Customer Service
   </li>
  </ul>
  <li>
   Create an inviting clinic atmosphere.
  </li>
  <li>
   Make all welcome calls
  </li>
  <ul>
   <li>
    Monitor and influence arrival rate through creation of a great customer experience
   </li>
  </ul>
  <li>
   Practice Management
  </li>
  <ul>
   <li>
    Manage schedule efficiently
   </li>
   <li>
    Manage document routing
   </li>
   <li>
    Manage personal overtime
   </li>
   <li>
    Manage non-clinical documentation
   </li>
   <li>
    Manage deposits
   </li>
   <li>
    Manage caseload, D/C candidate, progress note, and insurance reporting
   </li>
   <li>
    Monitor clinic inventory
   </li>
  </ul>
  <li>
   Training
  </li>
  <ul>
   <li>
    o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
   </li>
   <li>
    Complete quarterly compliance training.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Qualifications
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   High School Diploma or equivalent
  </li>
  <li>
   Communication skills &ndash; must be able to relate well to Business Office and Field leadership
  </li>
  <li>
   Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
  </li>
  <li>
   As a member of a team, must possess efficient time management and presentation skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
  </li>
  <li>
   This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
  </li>
  <li>
   This position is subject to sedentary work.
  </li>
  <li>
   Constantly sits, with ability to interchange with standing as needed.
  </li>
  <li>
   Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
  </li>
  <li>
   Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
  </li>
  <li>
   Constantly uses repetitive motions to type.
  </li>
  <li>
   Must be able to constantly view computer screen (near acuity) and read items on screen.
  </li>
  <li>
   Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
  </li>
  <li>
   Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
  </li>
  <li>
   Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
   <br/>
   <br/>
  </li>
 </ul>
 This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
 <br/>
 <br/>
 Please do not contact the clinic directly.
 <br/>
 <br/>
 Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it&rsquo;s like to be part of the #upstreamfamily.
 <br/>
 <br/>
 <strong>
  Click Here To Learn Even More About Upstream
  <br/>
  <br/>
 </strong>
 <em>
  Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
 </em>
</div>


Drayer Physical Therapy Institute

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Shippensburg, PA
  <br/>
  <br/>
 </strong>
 <em>
  Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
  <br/>
  <br/>
 </em>
 <strong>
  What is a Patient Care Coordinator?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
  </li>
  <li>
   Our Patient Care Coordinators have excellent customer service skills.
  </li>
  <li>
   Patient Care Coordinators learn new things &ndash; a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  A day in the life of a Patient Care Coordinator:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Greets everyone who enters the clinic in a friendly and welcoming manner.
  </li>
  <li>
   Schedules new referrals received by fax or by telephone from patients, physician offices.
  </li>
  <li>
   Verifies insurance coverage for patients.
  </li>
  <li>
   Collects patient payments.
  </li>
  <li>
   Maintains an orderly and organized front office workspace.
  </li>
  <li>
   Other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Fulltime positions include:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Annual paid Charity Day to give back to a cause meaningful to you
  </li>
  <li>
   Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
  </li>
  <li>
   3-week Paid Time Off plus paid holidays
  </li>
  <li>
   401K + company match
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position Summary:
  <br/>
  <br/>
 </strong>
 The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Core responsibilities
  </li>
  <ul>
   <li>
    Collect all money due at the time of service
   </li>
   <li>
    Convert referrals into evaluations
   </li>
   <li>
    Schedule patient visits
   </li>
   <li>
    Customer Service
   </li>
  </ul>
  <li>
   Create an inviting clinic atmosphere.
  </li>
  <li>
   Make all welcome calls
  </li>
  <ul>
   <li>
    Monitor and influence arrival rate through creation of a great customer experience
   </li>
  </ul>
  <li>
   Practice Management
  </li>
  <ul>
   <li>
    Manage schedule efficiently
   </li>
   <li>
    Manage document routing
   </li>
   <li>
    Manage personal overtime
   </li>
   <li>
    Manage non-clinical documentation
   </li>
   <li>
    Manage deposits
   </li>
   <li>
    Manage caseload, D/C candidate, progress note, and insurance reporting
   </li>
   <li>
    Monitor clinic inventory
   </li>
  </ul>
  <li>
   Training
  </li>
  <ul>
   <li>
    o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
   </li>
   <li>
    Complete quarterly compliance training.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Qualifications
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   High School Diploma or equivalent
  </li>
  <li>
   Communication skills &ndash; must be able to relate well to Business Office and Field leadership
  </li>
  <li>
   Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
  </li>
  <li>
   As a member of a team, must possess efficient time management and presentation skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
  </li>
  <li>
   This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
  </li>
  <li>
   This position is subject to sedentary work.
  </li>
  <li>
   Constantly sits, with ability to interchange with standing as needed.
  </li>
  <li>
   Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
  </li>
  <li>
   Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
  </li>
  <li>
   Constantly uses repetitive motions to type.
  </li>
  <li>
   Must be able to constantly view computer screen (near acuity) and read items on screen.
  </li>
  <li>
   Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
  </li>
  <li>
   Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
  </li>
  <li>
   Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
   <br/>
   <br/>
  </li>
 </ul>
 This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
 <br/>
 <br/>
 Please do not contact the clinic directly.
 <br/>
 <br/>
 Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it&rsquo;s like to be part of the #upstreamfamily.
 <br/>
 <br/>
 <strong>
  Click Here To Learn Even More About Upstream
  <br/>
  <br/>
 </strong>
 <em>
  Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
 </em>
</div>


Sonova

<div></div><div><div><div><p>Who we are</p><p>
At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.</p>
<p>Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,</p>
<p>Here you&rsquo;ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.</p>
</div></div><div><div><div><div>Indianapolis (IN), United States
</div></div></div></div><div><div><div><div><p>Patient Care Coordinator - Indianapolis, IN
</p></div></div></div></div><div><div><div><div>162525
</div></div></div></div><div><div><div><div><div><b>Connect Hearing, part of AudioNova</b></div>
<div><b>
Location:</b> <b>Indianapolis, IN</b></div><br>
<div></div>
<div><b>
8202 Clearvista Pkwy.</b></div>
<div><b>
Suite 9C</b></div>
<div><b>
Indianapolis, IN 46256</b></div><br>
<div></div>
<div><b>
Current pay:</b> $16.00-18.00 an hour + Sales Incentive Program!</div>
<div><b>
Clinic Hours:</b> Monday-Friday, 8:30am-5:00pm</div><br>
<div></div>
<div><b>
What We Offer:</b></div>
<ul>
<li>Medical, Dental, Vision Coverage</li>
<li>401K with a Company Match
</li><li>FREE hearing aids to all employees and discounts for qualified family members</li>
<li>PTO and Holiday Time</li>
<li>No Nights or Weekends!</li>
<li>Legal Shield and Identity Theft Protection
</li><li>1 Floating Holiday per year</li></ul><br>
<div></div>
<div><b>
Job Description:</b></div>
<div>
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.</div><br>
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<div><b>
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!</b></div><br>
<div></div>
<div><b>
As a Hearing Care Coordinator, you will:</b></div>
<ul>
<li>Greet patients with a positive and professional attitude</li>
<li>Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic</li>
<li>Collect patient intake forms and maintain patient files/notes</li>
<li>Schedule/Confirm patient appointments</li>
<li>Complete benefit checks and authorization for each patients&rsquo; insurance</li>
<li>Provide first level support to patients, answer questions, check patients in/out, and collect and process payments</li>
<li>Process repairs under the direct supervision of a licensed Hearing Care Professional</li>
<li>Prepare bank deposits and submit daily reports to finance</li>
<li>General sales knowledge for accessories and any patient support</li>
<li>Process patient orders, receive all orders and verify pick up, input information into system</li>
<li>Clean and maintain equipment and instruments</li>
<li>Submit equipment and facility requests</li>
<li>General office duties, including cleaning</li>
<li>Manage inventory, order/monitor stock, and submit supply orders as needed</li>
<li>Assist with event planning and logistics for at least 1 community outreach event per month</li>
</ul>
<div><b>Education:</b></div>
<ul>
<li>High School Diploma or equivalent</li>
<li>Associates degree, preferred</li>
</ul>
<div><b>Industry/Product Knowledge Required:</b></div>
<ul>
<li>Prior experience/knowledge with hearing aids is a plus</li>
</ul>
<div><b>Skills/Abilities:</b></div>
<ul>
<li>Professional verbal and written communication</li>
<li>Strong relationship building skills with patients, physicians, clinical staff</li>
<li>Experience with Microsoft Office and Outlook</li>
<li>Knowledge of HIPAA regulations</li>
<li>EMR/EHR experience a plus</li>
</ul>
<div><b>Work Experience:</b></div>
<ul>
<li>2+ years in a health care environment is preferred</li>
<li>Previous customer service experience is required</li></ul><br>
<div></div>
<div>
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.</div><br>
<div></div>
<div>
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.</div><br>
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<div>
#INDPCC</div><br>
<div></div>
</div></div></div></div><div><div><p>Sonova is an equal opportunity employer.</p><p>
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate&rsquo;s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.</p></div></div></div><p></p>

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   Our office, Walnut Creek - Lafayette in Lafayette, CA is seeking a Patient Care Coordinator to join our busy specialty practice.
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   Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.&nbsp;&nbsp;
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     Your Responsibilities
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   You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:&nbsp;
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    Welcoming patients to the dental office&nbsp;
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    Maintaining accurate patient records&nbsp;&nbsp;
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    Answering all incoming calls and redirecting them or keeping messages&nbsp;&nbsp;
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    Check, sort and forward emails&nbsp;
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    Keep updates records and files&nbsp;&nbsp;
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    Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)&nbsp;
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   As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.&nbsp;&nbsp;
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     Your Background
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   You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You&rsquo;re an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:&nbsp;
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    1 year of proven experience as front desk representative, agent or relevant position
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    Familiarity with office machines (e.g fax, printer ect.)&nbsp;
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    Strong communication and people skills&nbsp;
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    Good organizational and multi-tasking abilities&nbsp;&nbsp;
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    Problem-solving skills&nbsp;
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    Customer service orientation&nbsp;&nbsp;
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    A high school diploma&nbsp;&nbsp;
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    Desires to help your patients
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   &nbsp;If this sounds like you, you will fit right in with the team!&nbsp;
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     Why You Should Join Our Team&nbsp;
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   A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.&nbsp;&nbsp;
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   We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives&mdash;at home, at work and everywhere in between.&nbsp;&nbsp;
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     Your Benefits &amp; Perks:
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  <li>
   BCBS Medical &amp; Dental insurance Options&nbsp;
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   VSP Vision Coverage&nbsp; &nbsp;&nbsp; &nbsp;
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   Complimentary Life Insurance Policy (employee only)
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   Short-term &amp; Long-Term Disability&nbsp; &nbsp;
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   Pet Insurance Coverage&nbsp;&nbsp;
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   401(k) plan w/match options
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   HSA / FSA Account Access&nbsp;
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   Identity Theft Protection&nbsp;
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   Legal Services Package&nbsp;
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   Hospital/Accident/Critical Care Coverage&nbsp;
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   Paid Time Off&nbsp;
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 </p>
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  We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.&nbsp;
 </p>
 <p>
  Position Base Pay Range: $25 USD - $29 USD
 </p>
 Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
 <p>
  Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/&nbsp;
 </p>
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  Specialty1 Partners and all its affiliates participate in the federal government&rsquo;s E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire&rsquo;s completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to&nbsp;www.e-verify.gov&nbsp;and click on the Employees Link to learn more.
 </p>
 <p>
  Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy &amp; SMS Policy here.&nbsp;By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.&nbsp;
 </p>
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</div>


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