patient care coordinator

BenchMark Physical Therapy

<div><h1 class="jobSectionHeader">Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Gainesville, GA.</h1> 


Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?

What is a Patient Care Coordinator?
<ul>
<li>A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.</li>
<li>Our Patient Care Coordinators have excellent customer service skills.</li>
<li>Patient Care Coordinators learn new things &ndash; a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.</li>
</ul>
A day in the life of a Patient Care Coordinator:
<ul>
<li>Greets everyone who enters the clinic in a friendly and welcoming manner.</li>
<li>Schedules new referrals received by fax or by telephone from patients, physician offices.</li>
<li>Verifies insurance coverage for patients.</li>
<li>Collects patient payments.</li>
<li>Maintains an orderly and organized front office workspace.</li>
<li>Other duties as assigned.</li>
</ul>
Fulltime positions include:
<ul>
<li>Annual paid Charity Day to give back to a cause meaningful to you</li>
<li>Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance</li>
<li>3-week Paid Time Off plus paid holidays</li>
<li>401K + company match</li>
</ul>
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 


Responsibilities:
<ul><li>Core responsibilities
<ul><li>Collect all money due at the time of service</li>
<li>Convert referrals into evaluations</li>
<li>Schedule patient visits</li>
<li>Customer Service</li>
</ul></li><li>Create an inviting clinic atmosphere.</li>
<li>Make all welcome calls
<ul><li>Monitor and influence arrival rate through creation of a great customer experience</li>
</ul></li><li>Practice Management
<ul><li>Manage schedule efficiently</li>
<li>Manage document routing</li>
<li>Manage personal overtime</li>
<li>Manage non-clinical documentation</li>
<li>Manage deposits</li>
<li>Manage caseload, D/C candidate, progress note, and insurance reporting</li>
<li>Monitor clinic inventory</li>
</ul></li><li>Training
<ul><li>o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.</li>
<li>Complete quarterly compliance training.
</li></ul></li></ul>Qualifications:
<ul>
<li>High School Diploma or equivalent</li>
<li>Communication skills &ndash; must be able to relate well to Business Office and Field leadership</li>
<li>Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision</li>
<li>As a member of a team, must possess efficient time management and presentation skills</li>
</ul>
Physical Requirements:
<ul><li>This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.</li>
<li>This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.</li>
<li>This position is subject to sedentary work.</li>
<li>Constantly sits, with ability to interchange with standing as needed.</li>
<li>Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.</li>
<li>Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.</li>
<li>Constantly uses repetitive motions to type.</li>
<li>Must be able to constantly view computer screen (near acuity) and read items on screen.</li>
<li>Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.</li>
<li>Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.</li>
<li>Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.</li>
</ul>
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly. 


Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM<div>
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.</div></div>

Patient Care Coordinator

Perfect Dose

About Us: At The Perfect Dose, we pride ourselves on creating an elevated, welcoming experience that blends medical expertise with aesthetic artistry. We&rsquo;re looking for a warm, detail-oriented Patient Care Coordinator to be the heartbeat of our front office and ensure every patient feels cared for from start to finish.Job Summary: The Patient Care Coordinator is the first impression for our patients&mdash;responsible for guiding them through their journey with professionalism, empathy, and efficiency. This role supports both clinical and operational functions, helping maintain a smooth flow between patients, providers, and administrative tasks.Key Responsibilities:<ul><li>Welcome patients and provide an exceptional first impression&mdash;both in person and over the phone.</li><li>Manage appointment scheduling and confirmations to ensure optimal provider flow and patient experience.</li><li>Maintain accurate and confidential patient records, including treatment history and notes.</li><li>Communicate pre- and post-treatment instructions and ensure patients feel informed and supported.</li><li>Assist with payment processing, membership management, and promotional offers as needed.</li><li>Collaborate closely with providers and the aesthetics team to ensure seamless patient care.</li><li>Conduct follow-up calls and assist with review requests to maintain high patient satisfaction.</li><li>Support marketing and patient engagement initiatives, including special events and promotions.</li><li>Maintain an organized, professional front desk and uphold clinic standards for cleanliness and compliance.</li></ul>Qualifications:<ul><li>High school diploma or equivalent</li><li>Prior experience in a medspa, dermatology, or healthcare setting strongly preferred.</li><li>Strong communication and interpersonal skills with a natural ability to connect with patients.</li><li>Highly organized and capable of managing multiple priorities in a fast-paced environment.</li><li>Tech-savvy; comfortable using EMR systems, Microsoft Office, and scheduling platforms.</li></ul>Benefits:<ul><li>Competitive hourly pay and performance-based bonuses.</li><li>Growth and training opportunities within a collaborative, supportive team.</li><li>Full-time and part-time options available.</li><li>Employee discounts on services and skincare products.</li></ul>Pay: $20.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>relavant : 2 years (Preferred)</li></ul>Ability to Commute:<ul><li>Chandler, AZ 85226 (Required)</li></ul>Work Location: In person

joyzen life

Joyzen is a science-led reproductive health and longevity platform focused on continuous care &mdash; helping individuals and couples improve hormones, fertility, lifestyle, and overall wellbeing through personalized medical guidance and daily health support.We combine doctors, diagnostics, lifestyle coaching, and emotional care into one integrated system.Role OverviewAs a Clarity Call Specialist / Patient Care Coordinator, you will be the first point of contact for people reaching out to Joyzen.Your role is to listen, understand patient concerns, explain Joyzen&rsquo;s care approach, and guide them toward the right doctor consultation or program &mdash; with empathy, clarity, and professionalism.This is not a sales role. This is a care-first communication role.You help people feel safe, understood, and confident about taking the next step in their health journey.Key Responsibilities<ul><li>Handle inbound calls, WhatsApp chats, and online inquiries from patients</li><li>Listen patiently to concerns related to fertility, hormones, lifestyle, and emotional wellbeing</li><li>Collect basic health information (non-clinical)</li><li>Explain Joyzen services clearly and simply</li><li>Schedule doctor consultations and onboarding calls</li><li>Coordinate between patients and medical team</li><li>Maintain patient records in CRM / spreadsheets</li><li>Provide warm follow-ups and appointment reminders</li><li>Ensure every patient feels supported and respected</li></ul>Required Qualifications<ul><li>Graduate in Psychology / Nursing / Health Sciences / Social Work</li><li>Any graduate with healthcare counseling / patient coordination experience, Freshers with strong emotional intelligence are welcome.</li></ul>Preferred Experience<ul><li>IVF clinic coordinator</li><li>Healthcare support executive</li><li>Wellness counselor</li><li>Patient relationship manager</li><li>Medical call coordinator</li></ul>What We&rsquo;re Looking ForSomeone who:<ul><li>Truly cares about people</li><li>Can create trust in conversation</li><li>Is emotionally mature</li><li>Believes in preventive health and lifestyle change</li><li>Wants to grow with a future-focused health startup</li></ul>We&rsquo;re hiring a Clarity Call Specialist to guide patients with empathy, explain Joyzen&rsquo;s care model, and coordinate doctor consultations. Healthcare or counseling background preferred.Job Types: Full-time, Part-timePay: ₹20,000.00 - ₹35,000.00 per monthExpected hours: 40 per weekBenefits:<ul><li>Paid time off</li><li>Work from home</li></ul>Work Location: Remote

MLM Hearing

<div><div>Patient Care Coordinator &ndash; Be the Heart of Our Clinic!</div>
<div>
The Patient Care Coordinator (PCC) is the welcoming face of our clinic, creating a positive experience for our patients. This role focuses on managing the clinic, building patient relationships, understanding patients hearing needs, and ensuring a smooth flow for a thriving growing practice.</div> 
<div></div>
<div>
What You&rsquo;ll Do</div>
<ul><li>
Greet and screen patients to determine how we can best support them</li><li>
Answer questions about services and promotions</li><li>
Spot potential leads and keep patient flow running smoothly</li><li>
Manage scheduling, daily office tasks, and financial and administrative duties</li><li>
Handle insurance verification, inventory, and patient records</li><li>
Partner with clinic and home office teams to support operations</li><li>
Assist with marketing efforts, events, outreach, and patient retention activities</li></ul> 
<div></div>
<div>
Who Thrives in This Role</div>
<ul><li>
Individuals whose career is focused on working in a medical practice</li><li>
Strong multi-taskers with solid problem-solving skills</li><li>
Punctual, reliable professionals</li><li>
Individuals who genuinely love helping others in a clinic setting</li></ul> 
<div></div>
<div>
Why It&rsquo;s Rewarding</div>
<div>
You&rsquo;re not just managing an office, you&rsquo;re making a meaningful difference by helping patients feel supported, understood, and cared for throughout their journey to better hearing health.</div> 
<div></div>
<div>
Location: Arvada &amp; Lakewood, CO - Must be able to work at both locations</div>
<div>
Compensation: $20.00 an hour + Bonus</div>
<div>
Full Time: Monday through Friday</div> 
<div></div>
<div>
Essential Duties and Responsibilities:</div>
<ul><li>
Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services.</li><li>
Screen calls, identify better hearing candidates and facilitate excellent service by providing the information necessary to secure an appointment.</li><li>
Schedule and confirm appointments and conduct outbound retention calls to patients.</li><li>
Coordinate provider&rsquo;s schedule and ensure the smooth and efficient flow of patient care while in the office.</li><li>
Check patients in and out, collect and record payments, track revenue and accounting activities to include: petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing.</li><li>
Maintain all daily, weekly and monthly reports and tracking documents. Respond to home office requests in a timely manner.</li><li>
Verify patient information, billing/insurance data, collect and process documentation and maintain patient charts to include the filing of all patient records.</li><li>
Work with insurance and workers compensation agencies to facilitate authorizations and benefit verification.</li><li>
Responsible for a variety of administrative tasks such as typing, filing, office supply inventory, and mail.</li><li>
Verify the status of and checking in hearing aids and repairs and track/maintain product inventory.</li><li>
Work with the hearing care provider on grassroots marketing efforts that may include compiling physician packets, coordinating educational seminars, and sending recall letters.</li><li>
Track marketing calls and inquiries from initial contact through the point of sale</li><li>
Responsible to open and close the office on a daily basis and ensure the reception area is well maintained.</li><li>
Training support for other location front office staff, as may be appropriate.</li></ul> 
<div></div>
<div>
Education and Experience Requirements:</div>
<ul><li>
A minimum of 5 years office management experience in a customer driven industry is a plus.</li><li>
High school diploma or equivalent (GED)</li></ul> 
<div></div>
<div>
Required Skills:</div>
<ul><li>
Strong computer skills</li><li>
Experience with word processing and database software.</li><li>
Excellent interpersonal skills that allow effective working relationships with a diverse, patient, colleague, and vendor population. This includes listening, sales and problem-solving skills.</li><li>
Excellent oral and written communication skills.</li><li>
Basic understanding of accounting procedures and good math aptitude.</li><li>
Strong customer service orientation.</li><li>
Excellent organizational skills.</li><li>
Ability to manage multiple tasks within strict deadlines.</li><li>
Ability to input and track sales revenues and balance accounts daily and monthly.</li><li>
Detail oriented.</li><li>
Front desk medical experience required</li></ul> 
<div></div>
<div>
Physical Demands:</div>
<ul><li>
Ability to handle a busy office with interruptions, calls, walk-ins and direct the flow of the office with efficiency and grace.</li><li>
Must be able to pick up after an interruption to complete tasks that require focus.</li><li>
Must be able to lift boxes up to 20 pounds.</li></ul></div><div></div>

Phoenix Physical Therapy

<div>POSITION SUMMARY:
The Patient Care Coordinator II supports the clinic by helping to achieve revenue goals by attracting new patients, managing the administrative and operational functions, and coordinating patient interactions and needs. The PCC II will be responsible for managing daily, weekly and monthly operations as outlined in the PCC II Front Office Manual and adhering to policies and procedures, scheduling, accuracy of entering patient demographics, verification of insurance, collection of monies, charge entry and proper documentation of accounts. The PCC II will need to be flexible, adaptable to change and able to learn new skills.
KEY RESPONSIBILITIES:
<ul><li>Will learn and understand the front office operations and performs these operations as presented in the PCC II manual, Scheduling/Billing/EMR manual or any other manuals developed.</li><li>
Greets and registers patients or other visitors, informs staff of patients' arrival, and directs patients to appropriate department or examination room.
</li><li>Fills out patient forms where applicable and competently explains the details surrounding the paperwork presented to the patient.
</li><li>Gathers and updates patient information, including patient demographics, insurance and case information</li><li>
Collects and inputs patient insurance information and verifies active coverage or eligibility.
</li><li>Responsible for all components of scheduling appointments and properly documenting accounts as needed; will maintain continuity of care when scheduling patient appointments</li><li>
Understands the importance of productivity; Will schedule and recapture appointments, missing in action patients, and pro-actively rescheduling appointments in the current week as well as the duration of the prescription</li><li>
Collect all monies that are due prior to each visit including, but not limited to co-payments, deductibles, co-insurance, payments on statements, supplies, gym memberships, self pays, attorney checks. Documents all monies in the system appropriately and provides system receipt
</li><li>Audits each visit to ensure there is a valid prescription, proper authorization / referral / precertification, and collects monies due each visit.</li><li>
Answers and transfers phone calls, arranges for referrals, or relays messages.
</li><li>Follows up and reviews daily reports and proactively follows up and communicates the need for a prescription, authorization / referral / precertification to ensure there are no delays with patient care
</li><li>Reconciles all over-the-counter collections daily and drop off deposit cash and checks at the designated bank within an appropriate time frame</li><li>
Accurately verifies benefits via phone, ask detailed questions outside of what is provided, and sets up accounts accurately
</li><li>Ensures that all visits performed are properly authorized and makes efforts to minimize the occurrence of any unauthorized visits
</li><li>Ensures that all &ldquo;Plan of Cares&rdquo; for Medicare are signed and returned by the physician within 30 days of the patient&rsquo;s Initial Evaluation
</li><li>Utilizes websites only in instances in which the websites are relevant and approved by Phoenix Physical Therapy. (ex: insurance websites for authorization, National Provider Identifier (NPI) websites, etc.)
</li><li>May perform occasional clerical duties, such as data entry, filing, or photocopying; clerical duties may require experience with medical records or electronic health record systems.</li><li>
May assist in the clinic to; clean, disinfect, and general cleanliness.</li><li>
Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
</li><li>Other duties as assigned.
</li></ul>MINIMUM JOB REQUIREMENTS:
Education / Training:<ul><li>
High School Diploma or GED required; Associates Degree or college level business courses preferred.
</li><li>2 years of previous experience in a medical billing practice and medical terminology ( HCFA 1500, CPT and ICD 9 codes) preferred</li><li>
Current CPR Certificate</li></ul>
Specialized Knowledge/Skills:
<ul><li>Excellent Customer Service</li><li>
Performs work under direct supervision. Handles basic issues and problems and refers more complex issues to higher-level staff.</li><li>
Ability to communicate effectively and professionally with a wide variety of people.
</li><li>Strong organizational skills with attention to detail and accuracy.
</li><li>Proficient with Microsoft word, strong data entry skills with EMR systems
</li><li>Ability to handle multiple tasks in a very busy environment.</li></ul>
Physical Requirements:<ul><li>
Consistent and regular use of phone required.
</li><li>Must be able to keep numbers in correct order on a very consistent and regular basis.</li><li>
Regular and consistent use of keyboard and mouse.</li><li>
Ability to climb stairs on occasion.</li><li>
Must be able to occasionally lift up to 25 pounds.</li><li>
Consistent sitting for many hours at one time. Majority of day (75%+) is spent sitting at a desk.</li><li>
Additional challenges may arise, at which time Phoenix may revise this job description.</li></ul>
***Phoenix Physical Therapy is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.</div>

Patient Care Coordinator II

Skinfinity- Skin and laser clinic

Patient Care Services Executive RequiredSkinfinity Derma Clinic is seeking Patient Care Services Executives for our Noida Sector 36 and Gurgaon Sector 28 locations.Job Title- Patient Care Services ExecutiveLocation - Noida Sector 36 and Gurgaon Sector 28, Skinfinity Derma ClinicExperience - 1-2 years in patient care or a related fieldQualification- Diploma/Degree in any fieldRoles &amp; Responsibilities- Handle patient queries and concerns- Coordinate with doctors and staff- Manage patient appointments and follow-ups- Ensure excellent patient care and satisfaction- Assist in clinic operationsRequirements- - Excellent communication and interpersonal skills- 1-2 years of experience in patient care or a related field- Ability to work in Day shiftShare me your cv - hrskinfinity@gmail.com.Job Type: Full-timePay: ₹20,000.00 - ₹35,000.00 per monthBenefits:<ul><li>Food provided</li><li>Internet reimbursement</li><li>Leave encashment</li></ul>Experience:<ul><li>Health care/ skin clinic : 2 years (Required)</li></ul>Work Location: In person

Patient Care Coordinator/CRM

MV DIABETES

Job Summary:This position is responsible for assisting in the smooth functioning of the Outpatient Department by supporting doctors, nurses, and patients. The role includes patient coordination, basic assistance, maintaining records, and ensuring patient comfort and safety within the OPD.Key Responsibilities:Patient Care &amp; Assistance:<ul><li>Assist patients with registration and guide them to respective consultation rooms.</li><li>Help elderly and physically challenged patients within the OPD.</li><li>Support nursing staff in basic patient care activities.</li><li>Prepare patients for consultation (checking basic vitals if trained &ndash; BP, temperature, weight).</li><li>Ensure patient comfort and maintain privacy.</li></ul>Coordination &amp; Support:<ul><li>Coordinate with doctors, nurses, lab, pharmacy, and billing departments.</li><li>Manage patient flow to avoid overcrowding.</li><li>Inform patients about waiting time and appointment status.</li><li>Assist in shifting patients to diagnostic departments if required.</li></ul>Documentation &amp; Records:<ul><li>Maintain OPD files and records properly.</li><li>Ensure proper labeling and filing of reports.</li><li>Assist in maintaining daily patient attendance and register entries.</li></ul>Housekeeping &amp; Hygiene:<ul><li>Ensure cleanliness and hygiene in OPD areas.</li><li>Follow hospital infection control protocols.</li><li>Ensure availability of necessary supplies in consultation rooms.</li></ul>Safety &amp; Compliance:<ul><li>Follow hospital policies and NABH guidelines (if applicable).</li><li>Maintain patient confidentiality.</li><li>Report any emergency or unusual incidents to the concerned authority.</li></ul>Qualification:<ul><li>Minimum: 12th Pass</li><li>Preferred: Any degree</li></ul>Experience:<ul><li>0&ndash;2 years of experience in hospital/clinic (Freshers can also apply)</li></ul>Skills Required:<ul><li>Good communication skills</li><li>Basic knowledge of hospital procedures</li><li>Polite and patient-friendly attitude</li><li>Ability to work in shifts</li><li>Teamwork and coordination skills</li></ul>Working Hours:<ul><li>Monday-Saturday 7am-4pm Sunday week off</li></ul>Job Types: Full-time, Permanent, FresherPay: ₹10,500.00 - ₹12,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

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