patient care manager

Your Health

<div>
 
 We are seeking a Licensed Nurse to fill our Track Case Manager LPN/ RN position to assist with all clinical scheduling needs for our Rock Hill patients.
 
 The Track Case Manager is responsible for overseeing and managing patient scheduling, care coordination, and follow-up for high-risk, acute, and transitional care patients within their assigned region. This role requires close monitoring of scheduling buckets, addressing urgent patient needs, and ensuring seamless communication between the care team, patients, and referral sources. The Track Case Manager will work a seven-day track schedule, providing comprehensive case management coverage and ensuring that patient care is aligned with Your Health&rsquo;s care model.
 
 
 
 This position will remote working with the Rock Hill Office daily.
 
 This is a full-time, salary-based 12-hr position Monday-Sunday (7:00AM-7:00PM) 7days on, 7 days off schedule.
 
 
 
 About
 
 
 
 We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care.
 
 
 
 Why Choose a Career at Your Health?
 
 
 
 Providing high quality care for our patients is the center of what we do, and we provide the same care for our employees. Here are some of the benefits that are available to our employees.
 
 
 <ul>
 <li>
 Competitive Compensation Package with Bonus Opportunities
 </li>
 <li>
 Employer Matched 401K
 </li>
 <li>
 Free Visit &amp; Prescriptive Services with HDHP Insurance Plan
 </li>
 <li>
 Employer Matched HSA
 </li>
 <li>
 Generous PTO Package
 </li>
 <li>
 Career Development &amp; Growth Opportunities
 
 
 </li>
 </ul>
 
 What Are We Looking For?
 
 
 
 Your Health is currently looking for a Track Case Manager to join our growing Primary Care family. A successful Track Case Manager will be able to perform these essential duties and responsibilities.
 
 
 Reasonable accommodations may be made, in accordance with applicable law, to enable individuals
 
 
 
 With Disabilities To Perform The Essential Functions
 
 
 
 The following is a list of essential functions, which may be subject to change at any time and without
 
 
 notice. Management may assign new duties, reassign existing duties, and/or eliminate function(s)
 
 
 
 Areas Of Responsibility
 
 
 
 <ul>
 <li>
 New Patient Triage: Evaluate and prioritize new patient referrals to determine appropriate service needs based on medical history, presenting conditions, and provide availability.
 </li>
 <li>
 Work closely with the care team to ensure patients are placed in the correct care pathway.
 </li>
 <li>
 High-Risk Patient Management: Review and manage care for high-risk patients, including scheduling appointments and follow-ups.
 </li>
 <li>
 Scheduling Buckets: Closely monitor and manage appropriate scheduling buckets, including region and transitional care management scheduling buckets
 </li>
 <li>
 Acute/Urgent Case Management: Address all new patient cases, acute/urgent requests, TCM patient cases, and other high-risk scenarios promptly.
 </li>
 <li>
 Track Partner Collaboration: Monitor and address tasks in the track partners bucket, ensuring no delays in patient care.
 </li>
 <li>
 New Patient Intake &amp; Scheduling: Conduct initial screenings for new patients to assess care needs, verify eligibility, and coordinate timely scheduling.
 </li>
 <li>
 Ensure appropriate documentation and communication with providers regarding patient history, concerns, and special care requirements.
 </li>
 <li>
 Evaluate the patient to determine the most appropriate place of service for care, such as in-home services or clinic-based care, based on medical necessity, provider recommendations, and patient preference.
 </li>
 <li>
 Appointment Scheduling: Schedule patients promptly according to the Care Model, including TCM visits, acute cases, and follow-ups per frequency guidelines.
 </li>
 <li>
 Patient and Family Communication: Maintain strong communication, follow-up, and follow through with patients, families, and referral sources.
 </li>
 <li>
 Phone and Voicemail Management: Monitor incoming new patient calls during shift and promptly address voicemails by returning calls and ensuring the patient needs are promptly addressed.
 </li>
 <li>
 Assign follow-up calls to appropriate regional case management team members and monitor for timely completion.
 </li>
 <li>
 Insurance Verification: Prompt insurance verification when scheduling patients to ensure coverage and eligibility.
 </li>
 <li>
 Team Coordination: Collaborate with care teams, review care group chats, and attend required monthly meetings to ensure seamless operations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 A licensed nurse is required. Nursing license must be in good standing.
 </li>
 <li>
 A minimum of two (2) years of clinical experience is required.
 </li>
 <li>
 Previous experience in a medical or healthcare setting, preferably a scheduling or administrative role.
 </li>
 <li>
 Familiar with medical terminology, procedures, and insurance verification processes.
 </li>
 <li>
 Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.
 </li>
 <li>
 Ability to read and communicate effectively.
 </li>
 <li>
 Strong written and verbal skills.
 </li>
 <li>
 Basic computer knowledge.
 </li>
 <li>
 Ability to manage and demonstrate effective leadership skills.
 </li>
 <li>
 Should demonstrate good interpersonal and communication skills under all conditions and circumstances.Ability to foster a cooperative work environment.
 </li>
 <li>
 Team player with ability to manage multiple responsibilities and demonstrate sound judgment.
 </li>
 </ul>
</div>

Track Case Manager LPN/ RN

Prominent Career Solutions, LLC

<div>Nursing Manager - Trauma ICU
Up to $10,000 SOB for qualified candidates, paid over 24 months. 
 
Full Time Days
Summary 
The clinical nurse manager, in collaboration with the Director, assists in managing the patient care unit for administrative and clinical aspects to include organizing, developing, directing and assuring the delivery of cost-effective, quality patient care. Directs and oversees the process which ensures that patient care is delivered in accordance with established hospital, State, Federal, Joint Commission and ANA policies, procedures, regulations, ethics, and standards. Provides education to staff based on theoretical and clinical expertise. This position will have twenty-four hour accountability to ensure clinical resource and continuity of patient care.
POSITION ACCOUNTABILITIES AND PERFORMANCE CRITERIA 
 
1. Serves as a clinical resource and role model/mentor in the delivery of patient care.
2. Promotes the development of clinical and leadership skills of the assistant nurse managers and clinical personnel.
3. Participates in the performance Improvement process to improve patient outcomes.
4. Assists in management of the patient care unit as related to the administrative aspects or organizing, developing and directing.
5. Demonstrates working knowledge of resource consumption.
6. Maintains knowledge base related to customer service and customer satisfaction.
7. Provides in-services and staff development programs for patient care services staff.
8. Assumes responsibility for coordination of new employee orientation and provides unit specific orientation.
9. Represents the Unit Director and specific unit during committee participation as assigned.
10. Ensures compliance with all policies &amp; procedures that pertain to HIPAA including the minimum necessary requirements for all position within span of control.
11. Performs and fulfills all HICS (hospital incident command system) responsibilities, assignments, tasks, and roles as directed and needed by the facility in times of emergency and/or disaster. Responsible for knowing the Hospital's emergency codes, including the purpose and appropriate action for each, and adheres to the Hospital policies and procedures for each emergency code.
EDUCATION:
Minimum: Bachelors Degree in Nursing, related field or equivalent competencies/job experience 
Preferred: Masters Degree in Nursing, Education, Management or related field, or demonstrated equivalent competencies preferred 
 
EXPERIENCE: 
Two years experience in clinical related specialty; one year supervisory or management experience, working knowledge of Quality Improvement process and Joint Commission standards.
REQUIRED CERTIFICATION/LICENSURE/REGISTRATION: 
Registered Nurse - licensed in the State of Florida. American Heart Association BLS Certification required. ACLS certification required for Critical Care Clinical Manger. 
 
OTHER QUALIFICATIONS: 
Managerial experience - able to relate to a large variety of individuals. National certification in area of specialty is strongly preferred.</div>

Nursing Manager - Trauma ICU

<div>
 Back to Job Openings
 
 
 Nurse Case Manager - Registered Nurse
 
 
 Greenville SC, Lyman SC, Greer SC
 
 
 Apply
 
 
 Share
 
 
 
 We are seeking Registered Nurse to service our patients throughout the Greenville area.
 
 The role of the Nurse Case Manager position is a critical part of the patient&rsquo;s care team. The nurse will visit patients and facilitate with appropriate provider. The Nurse Case Manager will be required to travel to patients&rsquo; homes, long-term care facilities, etc. to evaluate patients and initiate telemedicine visits. Provide quality healthcare in adherence to all applicable laws, regulations, and policies within the scope of practice.
 
 
 
 Nurse Case Manager's perform visits in homes and facilities (ALF and ILF's) in their designated service area
 
 .
 
 You must have reliable transportation as travel is required daily.
 
 This is a full time, salary-based working 8-hr shifts Monday-Friday (8am-5pm)
 
 
 
 The Following Service Area(s) Are Currently Available
 
 
 
 <ul>
 <li>
 Greenville area
 
 
 </li>
 </ul>
 
 About
 
 
 
 We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care.
 
 
 
 Why Choose a Career at Your Health?
 
 
 
 Providing high quality care for our patients is the center of what we do, and we provide the same care for our employees. Here are some of the benefits that are available to our employees.
 
 
 <ul>
 <li>
 Competitive Compensation Package with Bonus Opportunities
 </li>
 <li>
 Employer Matched 401K
 </li>
 <li>
 Free Visit &amp; Prescriptive Services with HDHP Insurance Plan
 </li>
 <li>
 Employer Matched HSA
 </li>
 <li>
 Generous PTO Package
 </li>
 <li>
 Career Development &amp; Growth Opportunities
 </li>
 <li>
 Vehicle allowance
 
 
 </li>
 </ul>
 
 What Are We Looking For?
 
 
 
 Your Health is currently looking for a Registered Nurse to join our growing primary care family. A successful Nurse Case Manager will be able to perform these essential duties and responsibilities. Reasonable accommodations may be made, in accordance with applicable law, to enable individuals with disabilities to perform the essential functions.
 
 
 The following is a list of essential functions, which may be subject to change at any time and without
 
 
 notice. Management may assign new duties, reassign existing duties, and/or eliminate function(s).
 
 
 
 Area Of Responsibility
 
 
 
 <ul>
 <li>
 Facilitate receiving all medical records from the patient&rsquo;s primary provider and specialists.
 </li>
 <li>
 Review medical records.
 </li>
 <li>
 Complete consents with patients.
 </li>
 <li>
 Enroll patients in Care Management, if they meet eligibility criteria.
 </li>
 <li>
 Initiate a Care Management Plan of Care, if the patient is eligible.
 </li>
 <li>
 Capture all diagnoses at the highest specificity by creating gaps and ensure they are accepted.
 </li>
 <li>
 Complete AWV&rsquo;s to be reviewed by the provider.
 </li>
 <li>
 Complete cognitive impairment screenings.
 </li>
 <li>
 Complete Social Determinants of Health (SDoH) assessments and/or screenings.
 </li>
 <li>
 Complete ACP&rsquo;s to be reviewed with the patient by the provider.
 </li>
 <li>
 Evaluate for home health, hospice, palliative, or consults with Your Health Specialty Division, etc.
 </li>
 <li>
 Evaluate for RPM devices, resources, or tools that may improve the patient&rsquo;s quality of life.
 </li>
 <li>
 Communicate and coordinate care.
 </li>
 <li>
 Reconcile prescribed and OTC medications, vitamins, supplements, herbal remedies, and other treatments.
 </li>
 <li>
 Provide post-discharge education.
 </li>
 <li>
 Evaluate for adaptive equipment and DME.
 </li>
 <li>
 Evaluate for safe environment.
 </li>
 <li>
 Evaluation of acute condition(s) or follow-up from previous visit.
 </li>
 <li>
 Appropriately and accurately document and log Care Management activities. Work in conjunction with care team to keep the patients Care Management care plans up to date.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Must be a licensed nurse. Registered nurse preferred. License must be in good standing with appropriate board/issuer.
 </li>
 <li>
 A minimum of three (3) years clinical experience preferred.
 </li>
 <li>
 Experience in community settings preferred.
 </li>
 <li>
 Proven ability to effectively communicate and collaborate with interdisciplinary care teams, patients, and caregivers.
 </li>
 <li>
 Strong written and verbal skills.
 </li>
 <li>
 Basic computer knowledge.
 </li>
 <li>
 Ability to manage and demonstrate effective leadership skills.
 </li>
 <li>
 Should demonstrate good interpersonal and communication skills under all conditions and circumstances.
 </li>
 <li>
 Ability to foster a cooperative work environment.
 </li>
 <li>
 Team player with ability to manage multiple responsibilities and demonstrate sound judgment.
 </li>
 <li>
 Must be able to work flexible hours and travel between offices, facilities, etc. Must be a licensed driver with an automobile that is insured in accordance with state and/or organizational requirements and is in good working order
 
 
 </li>
 </ul>
 Apply
</div>

Nurse Case Manager - Registered Nurse

ThedaCare

<div>Why ThedaCare?
Living A Life Inspired!
Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.
At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you&rsquo;re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.
Benefits, with a whole-person approach to wellness &ndash;<ul><li>
Lifestyle Engagement<ul><li>
e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support</li></ul></li></ul><ul><li>
Access &amp; Affordability<ul><li>
e.g. minimal or zero copays, team member cost sharing premiums, daycare</li></ul></li></ul>
About ThedaCare!<div>
Summary :</div>
The RN Care Manager is responsible for coordination of multiple disciplines and resources to facilitate transition of the patient to the appropriate level on the continuum of care. Develops a plan of care to ensure the highest quality care with the best outcomes for the patient in the most cost-effective manner. Integrates decisions of committees into the operation and activities of the department.<div>
Job Description:</div>
KEY ACCOUNTABILITIES:<ul><li>
Utilizes nursing process, evidenced-based practice, and unit-specific competencies to complete an accurate and timely assessment of the patient&rsquo;s needs, goals, preferences, and resources available.</li><li>
Facilitates the development of a plan of care in collaboration with the patient, family, caregiver, and health care team. Determines the appropriate level of care and coordinates the interdisciplinary treatment and plan of care.</li><li>
Arranges appropriate and prompt access to care transition needs, primary care providers, physician specialists, and similar services/equipment as necessary.</li><li>
Evaluates progress toward the goals/expected outcomes of the plan, facilitates the progression of care, and ensures revisions in response to changes in patient needs and condition. Proactively identifies, communicates, and resolves barriers that impede the progression of care.</li><li>
Communicates information effectively to the health care team, patient, caregivers/families, and those involved in the treatment and patient&rsquo;s care.</li><li>
Advocates on behalf of patients/families and caregivers for service access and insurance benefits allowing informed choice within the constraints of regulations, and for the protection of the patient&rsquo;s health, safety, and rights.</li><li>
Evaluates the options available and balances cost and quality to ensure the optimal clinical and financial outcomes.</li><li>
Collaborates with multiple disciplines internally and externally to effectively and efficiently identify and provide available community resources/potential partners, and advocates for resolution of gaps in the available resources.</li><li>
Collaborates with managers, physicians, medical directors, advisory groups, and treatment teams for issues related to physician practices and best practices for the patient&rsquo;s plan of care.</li></ul>
QUALIFICATIONS:<ul><li>
Bachelor&rsquo;s of Science in Nursing (BSN)</li><li>
Current Wisconsin RN License</li><li>
American Heart Association Healthcare Provider Basic Life Support (BLS)</li></ul>
PHYSICAL DEMANDS:<ul><li>
Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance</li><li>
Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties</li></ul>
WORK ENVIRONMENT:<ul><li>
Climate controlled office setting with daily movement throughout the facility</li><li>
Interaction with department members and other healthcare providers</li></ul>
Position requires compliance with department specific competencies.
1.0 FTE, 12 hour shifts with every 5th weekend on rotation.<div>
Scheduled Weekly Hours:</div>
40<div>
Scheduled FTE:</div>
1<div>
Location:</div>
Corporate 1818 N. Meade Street - Appleton,Wisconsin<div>
Overtime Exempt:</div>
No<div>
Worker Shift Details:</div>
Days</div>

RN Care Manager

WakeMed Health & Hospitals

Overview: Responsible for providing patient case management services to assigned populations. They use a collaborative interdisciplinary approach to anticipate, integrate, and coordinate the patient's care plan, discharge plan, and reentry into the community. The primary goal is to meet patients' needs to optimize clinical and resource outcomes while monitoring the plan's effectiveness. In collaboration with the clinical team, identifies patients who would benefit from case management services. They perform assessments to identify patient needs and barriers, assisting in the development of the care plan. Acting as a patient and family advocate, serves as a communication link between the physician, patient, family, healthcare team, community resources, and payers to reduce redundancy and fragmentation of care. They anticipate potential delays in the healthcare process and proactively work to avoid these delays. Ensures that patients are provided with the most appropriate level of care at discharge while coordinating a smooth transition based on patient choice and availability. Department Description:
 
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
 EOE
 
Licensure: Not Applicable Education: Master's Degree Social Work Required Experience: No Experience Required

Case Manager I, MSW - Patient Case Management

WakeMed

<div>
 
 Overview
 
 
 
 Responsible for providing patient case management services to assigned populations. They use a collaborative interdisciplinary approach to anticipate, integrate, and coordinate the patient's care plan, discharge plan, and reentry into the community. The primary goal is to meet patients' needs to optimize clinical and resource outcomes while monitoring the plan's effectiveness. In collaboration with the clinical team, identifies patients who would benefit from case management services. They perform assessments to identify patient needs and barriers, assisting in the development of the care plan. Acting as a patient and family advocate, serves as a communication link between the physician, patient, family, healthcare team, community resources, and payers to reduce redundancy and fragmentation of care. They anticipate potential delays in the healthcare process and proactively work to avoid these delays. Ensures that patients are provided with the most appropriate level of care at discharge while coordinating a smooth transition based on patient choice and availability.
 
 
 
 Department Description
 
 
 
 Serving the community since 1961, WakeMed Health &amp; Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
 
 
 EOE
 
 
 
 Licensure
 
 
 
 Not Applicable
 
 
 
 Education
 
 
 
 Master's Degree Social Work Required
 
 
 
 Experience
 
 
 
 No Experience Required
</div>

Mount Sinai Health System

<div>
 
 Description
 
 
 
 
 Patient Care Associate MSH GP9W Medicine PT (3 shifts/wk) Nights EOW
 
 
 
 As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities promoting patient focused care within the Specialty Service. The Patient Care Associate supports the registered nurse in patient care activities, such as: assisting patient with activities of daily living, collecting specimens and performing procedures; maintaining a safe, clean environment; and other duties as needed.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Clinical/Technical/Service
 </li>
 <li>
 Demonstrates the ability to perform clinical/technical/service/administrative tasks
 </li>
 <li>
 Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area.
 </li>
 <li>
 Performs and records patient&rsquo;s vital signs, such as blood pressure, pulse, temperature
 
 
 </li>
 </ul>
 and respirations. Documents intake and output and other data as assigned
 
 
 <ul>
 <li>
 Obtains patient&rsquo;s rating on pain scales as a fifth vital sign in all areas except Pediatrics
 </li>
 <li>
 Performs clinical procedures, such as specimen collection including blood glucose, venipuncture, EKG, application of compression devices, post-mortem care, and maintenance of skin integrity.
 </li>
 <li>
 Sets up for selected procedures and assists RN&rsquo;s accordingly.
 </li>
 <li>
 Assists patient with activities of daily living, such as feeding, bathing and/or toileting. Orients
 
 
 </li>
 </ul>
 Patients to clinical environment. Assists patient with ambulation and all levels of mobilization.
 
 
 <ul>
 <li>
 Assists with dietary functions, including delivering and collecting patient trays at bedside,
 
 
 </li>
 </ul>
 passing menus to patients and assisting them with menu completion, mixing nutritional
 
 
 supplements, reporting variation in eating patterns to RN/Dietitian, and maintaining accurate
 
 
 and timely systems for transmission of patient dietary orders and changes
 
 
 <ul>
 <li>
 Maintains a safe, clean and functional environment, including ensuring for the comfortable
 
 
 </li>
 </ul>
 Movement of the patient. Assists the patient in room maintenance, such as bed-stripping
 
 
 and trash removed, when necessary
 
 
 <ul>
 <li>
 Performs on-to-one observation or close observation status of patients, e.g. safety, elopement risk, or suicide prevention.
 </li>
 <li>
 Maintains &ldquo;isolation status&rdquo; for patients under direction of an RN and according to set procedures
 </li>
 <li>
 Performs scheduled hourly care checks/ rounding on patients with emphasis on caring for toileting needs, comfort, and positioning and pain awareness. Notifies RN if rounding has not been completed.
 </li>
 <li>
 Utilizes Vocera system/Mount Sinai phone according to sign in/sign out protocol where activated.
 </li>
 <li>
 Performs other duties as assigned, including generating reports
 </li>
 <li>
 Is open and responsive to the diverse backgrounds and experience of other people and promotes
 
 
 </li>
 </ul>
 an environment that is sensitive to cultural diversity.
 
 
 <ul>
 <li>
 Respects and values each patient&rsquo;s unique, individual needs, beliefs, and diversity and incorporates these into delivery of care.
 </li>
 <li>
 Greets visitors and answers telephones promptly and courteously. Escorts visitors to appropriate area, when necessary. Provides information as appropriate.
 </li>
 <li>
 Answers Patient Call System and refers calls to appropriate staff.
 </li>
 <li>
 Maintains a safe, clean and functional environment, including removing trash and bringing physical plant and equipment problems to the attention of the managers.
 </li>
 <li>
 Transports patients to stretchers or wheelchairs, as required
 </li>
 <li>
 Delivers and collects trays and bedside, delivers flowers to patients.
 </li>
 <li>
 Strips units/cubicles
 </li>
 <li>
 Performs emergency clean-up
 </li>
 <li>
 Performs emergency transport
 </li>
 <li>
 Performs discharge bed making
 </li>
 <li>
 Transport specimens.
 </li>
 <li>
 Updates communication board/discharge log
 </li>
 <li>
 Assembles medical records
 </li>
 <li>
 Updates Admission/Transfer/Discharge System/Processes
 </li>
 <li>
 Maintains supplies and care of equipment.
 </li>
 <li>
 Organizational/Managerial
 </li>
 <li>
 Participates in the department&rsquo;s performance improvement activities.
 </li>
 <li>
 Maintains patient/employee confidentiality in the management of information.
 </li>
 <li>
 Observes the Health Care System&rsquo;s compliance policies.
 </li>
 <li>
 Educational/Professional Development
 </li>
 <li>
 Participates in the development of other staff members.
 </li>
 <li>
 Meets regulatory, licensure and annual health assessment requirements.
 </li>
 <li>
 Identifies learning strengths and needs
 </li>
 <li>
 Utilizes learning resources.
 </li>
 <li>
 Communication/Relationships
 </li>
 <li>
 Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others.
 </li>
 <li>
 Displays courtesy, tact and patience during interactions with all members of the hospital staff
 
 
 </li>
 </ul>
 and extended community.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School Diploma (graduate or equivalent).
 </li>
 <li>
 Certificate of completion of a medical assistant/patient care assistant program/equivalent with skills in venipuncture and EKG.
 </li>
 <li>
 Interpersonal skills to communicate and collaborate effectively with other members of the
 
 
 </li>
 </ul>
 Specialty Service.
 
 
 <ul>
 <li>
 Documentation of Medical Assistant/Patient Care Associate training
 </li>
 <li>
 Three to nine months of healthcare experience preferred.
 </li>
 <li>
 Ability to set priorities, problem solve, use proper judgement in difficult situations and be flexible
 </li>
 <li>
 Sufficient oral and writing skills in the English language in order to communicate effectively.
 </li>
 <li>
 Physical stamina and manual dexterity to perform a variety of tasks and skills in the area of assignment
 </li>
 <li>
 American Heart Association Heartsaver or BLS Certification
 
 
 </li>
 </ul>
 SEIU 1199 at Mount Sinai Hospital, 731 - GP 9 West / MPCU - MSH, Mount Sinai Hospital
 
 
 
 Employer Description
 
 
 
 
 Strength through Unity and Inclusion
 
 
 
 The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
 
 
 At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
 
 
 
 About The Mount Sinai Health System
 
 
 
 Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
 
 
 
 Equal Opportunity Employer
 
 
 
 The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
 
 
 
 Compensation
 
 
 
 The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $27.8501 - $29.8772 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
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