patient care manager

Luminis Health

<div>Nursing
<h1 class="jobSectionHeader">Case Manager - PT - Days @LHAAMC</h1>
<div>
</div><div>Job #: 3087 Posted date: Jul. 09, 2026 Entity: Luminis Health Department:LH AAMC - Care Management Shift:Day Employment Type :Part Time Location: Annapolis, Maryland;</div></div>
 <div><div><h2 class="jobSectionHeader">Additional Information</h2>
Part Time (16 hours/week) - Day shift (8 hour shifts), ONSITE role.
</div>Position Objective:
The Case Manager works under the direction of the clinical director of care management, providing coordination of care for patients at Luminis Health to support safe, seamless, timely transitions across the continuum. Utilizing a collaborative process, will identify (using quantitative and qualitative methods), assess, plan, implement and evaluate the options and services required to meet an individual&rsquo;s health and health related needs, including social- determinants that affect ones&rsquo; overall wellbeing. Promotes the right resources, at the right time and at the right level of care and is responsible for engaging and supporting patients that are in need of care management services; is able to determine, using evidence based guidelines, the correct initial and ongoing level of care for patients and is able to submit appropriate denial review for Medicare, Medicaid and commercial insurers.
Essential Job Duties:
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 1. Identifies and prioritizes patient in need of care management services, using a holistic approach inclusive of biopsychosocial, functional, cultural, spiritual, and financial factors; uses a multi discoplinary approach to assess/plan for care needs.
2. Identifies and implements strategies such as motivational interviewing to promote patient engagement, self-care, treatment adherence, and optimal levels of health and well-being.
3. Utilizes evidenced based guidelines (such as InterQual or other agreed upon evidenced based guidelines) to promote quality care, decrease variation and mitigate waste. Verifies appropriate level of care; enters clinical review and authorized days in Epic; documents actions to avoid denied days; refers cases to Physcian Advisor as appropriate.
4. Manages observation stay patients assertively and ensures timely testing, treatment and conversion to inpatient status or discharge.
5. Develops and coordinates transition plans for patients transitioned to home with home health, community care coordination program, Hospice or Palliative care, home infusion and routine sub-acute and skilled post-acute providers; completes all necessary documentation and necessary handovers. Involves and prepares patients and families for transition from the ED, Peds, Clatanoff or Observation unit as indicated.
6. Maintains clear and concise documentation in each patient record to reflect physical and functional limitations, psychosocial characteristics, educational needs of patient &amp; family, family/social support systems, financial, economic, and transition needs. Initiates referrals to disciplines as indicated.
7. Participates in nursing unit and department clinical outcome projects as well as process improvement initiatives of care management.
8. Identifies potential or current patient situations which require referral to other members of the health care team such as infection control, risk management, or quality management. Assures plan of care is adjusted as appropriate and that follow-up occurs. Keep leadership abreast of potential issues.
9. Utilizes all risk and predictive analytic tools such as the readmission risk tool. Applies tailored interventions to mitigate potential barriers or risk, prolonged unnecessary hospitalization and readmission prevention.
10. Maintains compliance with all regulatory standards (CMS, commercial insurers etc)
Educational/Experience Requirements:
BSN or ADN with equivalent experience. BSN must be achieved within 5 years of start date in the role
Three years of experience in a clinical setting, ambulatory or post-acute.
Care coordination experience preferred.
Licensure/Certification:
Current licensure as a registered nurse by the Maryland Board of Nursing.
Working Conditions, Equipment, Physical Demands: 
There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands - Medium work
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.<div><div><div> 
Pay Range</div><div>
$35&mdash;$50 USD</div></div></div><div><div>
Luminis Health Benefits Overview: 
<ul><li>Medical, Dental, and Vision Insurance</li><li>Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)</li><li>Paid Time Off</li><li>Tuition Assistance Benefits</li><li>Employee Referral Bonus Program</li><li>Paid Holidays, Disability, and Life/AD&amp;D for full-time employees</li><li>Wellness Programs</li><li>Employee Assistance Programs and more</li><li>Benefit offerings based on employment status</li></ul></div>

Opt-in for text notifications! 
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. 
 
To enable this feature, select &quot;yes&quot; when asked to &quot;opt-in to receive text messages&quot; and to &quot;Receive updates from a recruiter about this job via SMS&quot; when completing your application. Once you are opted in, you can easily opt-out at any time. 
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.</div></div>

Case Manager - PT - Days @LHAAMC

Sanford Health

<div>Careers With Purpose 
 
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America&rsquo;s heartland. 
 
Facility: Sanford Med Ctr Fargo
 
Location: Fargo, ND
 
Address: 5225 23rd Ave S, Fargo, ND 58104, USA
 
Shift: Varies
 
Job Schedule: Part time
 
Weekly Hours: 24.00
 
Salary Range: $17.00 - $24.00
 
Pay Info: Sign on bonus available for eligible applicants! 
 
Department Details 
 
Days and Evenings - 4, 8 and 12 hour shifts caring for medical surgical patients. 
 
Job Summary 
 
The Patient Care Technician (PCT) serves as caregiver to the patient during the scheduled work period. The Patient Care Technician provides patient-centered nursing care and daily living assistance to assigned patient under the supervision of a Registered Nurse (RN) or Licensed Practical Nurse (LPN). Are you ready to embark on a rewarding journey in healthcare? Do you want to be the reason someone smiles today? We invite passionate nursing assistants and patient care technicians of all experience levels&mdash;whether you're a seasoned professional or just starting your career&mdash;to apply and make a difference in our patients' lives. We are seeking a compassionate and reliable individual to provide high-quality care to our patients. You will work under the supervision of nursing staff to create a warm and welcoming environment that fosters healing and positivity. If you're ready to make a meaningful impact and be part of a team that values care, compassion, and community, we invite you apply and learn more! 
 
Your day to day may include: 
 
<ul><li>Assisting with daily living activities</li></ul>
 
<ul><li>Monitoring and reporting changes in patient conditions</li></ul>
 
<ul><li>Ensuring patient safety and well-being</li></ul>
 
Available for you: 
 
<ul><li>Specialized on-boarding and on the job training</li></ul>
 
<ul><li>Career advancement through educational assistance</li></ul>
 
<ul><li>A workspace that values an encouraging employee experience</li></ul>
 
Qualifications 
 
High school graduate or general equivalency diploma (GED) preferred, but not required. 
 
Knowledge of healthcare, anatomy, physiology, medical terminology, and medical equipment/supplies preferred. 
 
Certified Nursing Assistant (CNA) preferred. Obtains and subsequently maintains required department specific competencies and certifications. 
 
If working in North Dakota (ND) and not a Certified Nursing Assistant, must be on the North Dakota Department of Health Nurse Aide Registry upon completion of training/competency validation or a maximum of four months from the date of initial employment. 
 
Benefits 
 
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . 
 
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org . 
 
Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. 
 
Req Number: R-0264114
 
Job Function: Nursing
 
Featured: No</div>

Patient Care Technician Inpatient - SMCF Med/Surg - Part time

Unity Health

<div>
 <ul>
 <li>
 Education: High school graduation or equivalent required. Ability to read, use simple math skills, and write clearly and legibly.
 </li>
 <li>
 Training and Experience: Previous experiences as a nursing assistant or in other patient-related position desirable but not required.
 </li>
 <li>
 Job Knowledge: Ability to perform duties for direct and indirect patient care. Direct care duties include but are not limited to, assisting the patient with personal hygiene needs and observing the patient&rsquo;s condition, including their vital signs, their feeding and elimination patterns. Indirect duties may include general housekeeping skills, ordering and maintenance of supplies and simple computer entry ability.
 </li>
 <li>
 Safety Sensitive: YES
 
 
 </li>
 </ul>
 In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as &ldquo;safety sensitive.&rdquo; A &ldquo;safety sensitive&rdquo; position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a &ldquo;safety sensitive&rdquo; position.
 
 
 
 Description
 
 
 
 Performs direct and indirect patient care duties under the guidance and direction of the RN and LPN. Responsible for implementing components of the plan of care through the initiation/completion of procedures relating to basic human, mental, spiritual, and social needs; comfort and safety measures; activities of daily living; personal care needs; nutrition and fluid needs; and elimination needs. Indirect patient care includes, but is not limited to, cleaning occupied and unoccupied patient areas and maintaining an environment, which is neat and free of hazards to the patient&rsquo;s well-being. An understanding of and willingness to follow infection control and safety guidelines is mandatory. Supports the organization&rsquo;s mission, vision, and values.
 
 
 
 Physical Requirements
 
 
 
 Maintains good physical and emotional well being. Job responsibilities require a considerable amount of physical work. The individual will be required to assist with lifting and moving patients, pushing of carts, wheelchairs, and other equipment; and lifting or pushing of up to 50 pounds. The individual must be able to bend over to perform certain duties, e.g., assist patient to put on footwear, check urinary output, etc. The individual must also be able to maneuver throughout the halls, stairways, and patient rooms in response to hospital emergencies. Interpretation of environmental input requires visual and auditory skills. A significant amount of writing and computer entry is required. Trips to various departments will be required. The position does have some heavy exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents. Exposure to infectious wastes and body fluids may mandate the wearing of gloves, masks, gowns, and goggles.
</div>

Patient Care Associate FT Night 6p-6a & EOW 3 West (MedSurg)

Advocate Aurora Health

<div>Assistant Nurse Manager - Admission Holding Unit (AHU), Throughput (5C), Med/Surg Overflow (4A)
Admission Holding, Med/Surg Overflow (4A) and Throughput (5C) Units provide short-term care for patients who have been admitted and are awaiting placement in an Inpatient Unit. This team delivers inpatient-level care while supporting hospital throughput and patient flow&mdash;ensuring a safe, seamless transition to the appropriate level of care.
EDUCATION/EXPERIENCE:
<ul><li>Graduation from an accredited school of nursing.
</li><li>BSN or BS in related field with two years' experience in nursing required.
</li><li>MSN Preferred.</li></ul>
LICENSURE, CERTIFICATION, and/or REGISTRATION:
<ul><li>Registered Nurse licensure from the State of applicable state</li><li>
Basic Cardiac Life Support (BCLS) required</li><li>
Advanced Cardiac Life Support (ACLS) required within 1 year of hire for Adult Critical Care, Adult ED</li><li>
Pediatric Advanced Life Support (PALS) required within 1 year of hire for Network ED, Peds ED, PICU and NICU, and other areas per unit guidelines.</li><li>
Nationally Recognized Certification in Nursing Specialty required within one year for HPRH.</li></ul>
ESSENTIAL FUNCTIONS:<ul><li>
Provides leadership in collaboration with the Nurse Manager to staff to ensure short and long-term goals are met by developing and monitoring standards of performance and capitalizing on employee strengths, supporting the Mission, Vision, Core Values and Evidence-based practice.
</li><li>Facilitates appropriate orientation, education, credentialing, and continuing professional development for personnel.</li><li>
Collaborates effectively by developing collegial relationships and communicating information effectively.
</li><li>Encourages communication and serves as a resource to staff and other departments.</li><li>
Assists the Nurse Manager in coordinating nursing care with other healthcare disciplines and assists in integrating services across the continuum of care. Accountable for the quality and appropriateness of health care delivery and for the environment in which clinical nursing is practiced.</li><li>
Promotes a culture of safety for patients, self, co-workers, and facility in conjunction with the Nurse Manager.</li><li>
Ensures care is delivered with respect for patient's rights and preferences. Maintains privacy, confidentiality, and security for patients and staff.</li><li>
Facilitates resolution of conflicts, collaborates with Service Excellence to promote service recovery, and empowers staff in decision-making through shared governance.</li><li>
Assumes responsibility with the Nurse Manager for the planning, development, implementation, and monitoring of the budgetary process for designated area(s).</li><li>
Ensures a biogenic environment that stimulates the ongoing professional development of staff in accordance with the principles of Shared Governance, Theory of Human Caring, and professional practice.</li><li>
Demonstrates value for professional nursing practice including the utilization of current standards, the nursing process and patient advocacy. In collaboration with the Nurse Manager takes responsibility for continuing education, developing best practices and maintaining the highest level of patient care and staff development.</li><li>
Ensures/provides appropriate patient care in accordance with specific patient population. Demonstrates and utilizes knowledge of the needs of the patient population specific to the defined clinical area. Maintains competency related to patient population and identifies strategies to meet related needs.</li></ul>
SKILLS/QUALIFICATIONS:<ul><li>
Excellent and effective written and verbal communication skills</li><li>
Ability to work effectively with the team</li><li>
Functions effectively under stressful and difficult situations</li><li>
Negotiation and conflict resolution skills</li><li>
Resilient and flexible in a changing environment</li><li>
Technology/informatics skills</li></ul>
WORK ENVIRONMENT:<ul><li>
Clean, well-lit, comfortable environment</li><li>
Potential exposure to contamination with bloody or bodily fluids, requiring protective equipment</li><li>
Highly stressful, dynamic conditions</li><li>
Required Protective Equipment: eye/face protection, gown, mask, gloves</li></ul></div>

Assistant Nurse Manager - Admission Holding, Throughput, MedSurg Overflow

Haven Behavioral Healthcare

<div><div>Full-time RN House Supervisor 
<ul><li>Day Shift: 7a-7p (bi-weekly schedule: week 1 = 3-12s / week 2 = 4-12s with every other weekend rotation)</li><li>Competitive Pay &amp; Shift Differentials</li></ul></div> 
 
About Haven Behavioral Hospital of West Chester
Haven Behavioral Hospital of West Chester is a 72-bed facility providing high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees at every level of our facility. The culture of our hospital is built around service. All jobs performed on our team are worthwhile and every employee makes a difference. If you are looking for an opportunity to grow personally and professionally while delivering compassionate, quality care we encourage you to explore career opportunities with Haven of West Chester 
 
Benefits We Offer:
<ul><li>Medical, Dental, Vision Coverage (Multiple Plan Options) - Eligible first of the month after 30 days.</li>
<li>401 (k) Retirement Savings Plan with Discretionary Company Match</li>
<li>Tuition Reimbursement</li>
<li>Daily Pay</li>
<li>Paid Time Off</li>
<li>Competitive Market Compensation</li>
<li>Short Term Disability, Long Term Disability</li>
<li>Life Insurance</li>
<li>Employee Assistance Program</li>
</ul>
The Nurse Supervisor provides supervision of all patient care areas I the hospital. The Nurse Supervisor is required to have a working knowledge of hospital and nursing policies and procedures and the ability to apply independent judgement in their interpretation. The Nurse Supervisor duties include the provision of managerial and clinical links between the Director of Nursing and/or Nurse manager and department direction in their absence. The Nurse Supervisor promotes the mission, vision, and values of the organization. The Nurse Supervisor also meets the requirements and essential functions of the Registered Nurse as indicated below:
The Nurse Supervisor assumes primary leadership accountability and responsibility for milieu management and directing patient care activities of other nursing staff. The Nurse Supervisor maintains standards of professional nursing practice in accordance with facility policy and procedures, other external governing and credentialing bodies, performance improvement standards, and psychiatric nursing standards. The Nurse Supervisor assesses the patient utilizing the nursing process to formulate an individualized plan of care for each patient, implements interventions, and evaluates outcomes consistent with policy and appropriate to the current client&rsquo;s condition, which promote, maintain, and restore physical and mental health, and prevent illness. The Nurse Supervisor interprets age/disability specific information in response to client population served. The Nurse Supervisor provides for the safe delivery of medication in accordance with the policies and procedures, physicians orders and/or current practice. The Nurse Supervisor is responsible for thorough, accurate reporting, and documentation of the patient&rsquo;s symptoms, responses, and progress. The Nurse Supervisor assumes responsibility for professional development, continuing education and maintaining licensure. All duties to be done in accordance with Joint Commission, Federal and State regulations, Oceans' Mission, policies and procedures and Performance Improvement Standards. 

Essential Functions:
<div><ul><li>Assesses patient care requirements on each unit by making rounds throughout all areas of the hospital (according to departmental need/activity)</li></ul>
<ul><li>Ensure the departmental staffing plans are implemented appropriately.</li></ul>
<ul><li>Serve as a resource to staff for solving clinical problems.</li></ul>
<ul><li>Assist staff to efficiently utilize staffing and other resources to meet patient care requirements and other professional responsibilities.</li></ul>
<ul><li>Provide for immediate follow-up, documentation and communication of incidents to the appropriate manager and director.</li></ul>
<ul><li>Respond to emergency situations and assists as necessary.</li></ul>
<ul><li>Act as a resource in identifying and/or solving administrative/operational problems.</li></ul>
<ul><li>Contact representatives of departments not presently in the hospital for assistance with problem solving, timely and appropriately.</li></ul>
<ul><li>Act as a resource, interpret and ensure adherence to hospital and nursing philosophy, policies and procedures.</li></ul>
<ul><li>Report to the administrator-on-call or DON/Nurse Manager any significant incidents and problems such as unusual patient/family problems or concerns, physician concerns, major damage or utility outages, security problems, public relations or media events, fire, disaster, matters of legal importance, calls received from regulatory bodies, or safety issues.</li></ul>
<ul><li>Provide on-going timely feedback, verbal and written, to staff on performance in collaboration with DON/Nurse Manager. Assist with providing information necessary for conducting nursing personnel performance evaluations.</li></ul>
<ul><li>Identify and communicate staff needs for continuing education to the DON/Nurse Manager.</li></ul>
<ul><li>Provide education, remediation, and assessment of skills competencies as directed by the DON/Nurse Manager.</li></ul>
<ul><li>Monitor documentation for adherence to rules and regulations.</li></ul>
<ul><li>Ensure environment of care requirements are met (ie: quality logs, infection control practices, etc)</li></ul>
<ul><li>Utilizes the nursing process: assessing, planning, and formulating nursing interventions directed towards development of an individualized plan of care and treatment modalities.</li></ul>
<ul><li>Identifies expected outcomes individualized to the client to include discharge planning; prescribes interventions to attain expected outcomes; evaluates the effectiveness of interventions in relation to expected outcomes; conducts ongoing assessment of clients from admission to discharge; initiates medical/psychiatric crisis intervention to stabilize and ensure the well-being of the patient's conditions.</li></ul>
<ul><li>Provides individual patient teaching on all identified learning needs; facilitates in Family/Significant other education.</li></ul>
<ul><li>Demonstrates knowledge of psychiatric disorders and appropriate nursing interventions; implements nursing interventions identified in the plan of care that is individualized to the patient needs. Applies appropriate interventions to progress the patient towards wellness and addresses maintenance of wellness.</li></ul>
<ul><li>Provides structure and maintains a therapeutic milieu in collaboration with the patient and other health care providers.</li></ul>
<ul><li>Administers medications as prescribed safely; provides education on prescribed medications; recognizes signs and symptoms of adverse drug reactions.</li></ul>
<ul><li>Reviews, revises, and updates medical records within facility guidelines and timeframes. Transcribes and implements physician's orders according to facility policy; documents care, progress, response to intervention in medical record in an accurate, thorough and concise manner.</li></ul>
<ul><li>Follows up on client care responsibilities, communicates incomplete assignments, and current client needs to staff to assure continuity of care.</li></ul>
<ul><li>Performs other duties and projects as assigned.</li></ul>
</div>
Requirements
Educational / Experience Requirements:
<ul><li>Minimum Associates Degree in Nursing.</li>
<li>Current license to practice as a Registered Nurse in resident working state.</li>
<li>Minimum of 3 years Registered Nursing experience.
</li><li>Psychiatric nursing experience required.</li></ul> 

Qualifications / Skills:
High stress and assess potential for patient escalation. Ability to determine appropriate course of action in more complex situations. Communicate effectively both orally and in writing, to consistently achieve positive results with internal and external customers, be highly organized, have an understanding and sensitivity to serve culturally diverse and special needs population such as Chronically Mentally Ill, Geriatric, CD, be versed in basic knowledge of normal physical and emotional development. Exhibits critical thinking abilities and applies them for continuous improvement of patient care. Demonstrates self-confidence and ability to think conceptually in leading and directing others. Ability to handle difficult situations involving patients, physicians, or others in a professional manner. Must successfully complete CPR certification and an Oceans approved behavioral health de-escalation program. 

Work Environment:
Subject to many interruptions. Pressure due to multiple calls and inquiries. Can be high paced and stressful; must be able to cope mentally and physically to atmosphere. Might experience disagreeable odors, sights and/or unpredictable patient behavior. Requires spending approximately 90% or more of the time inside a building that offers protection from weather conditions but not necessarily from temperature changes.</div>

RN House Supervisor - Days

Agents of Hope Training & Information Center

Job OverviewWe are seeking a dedicated and compassionate Case Manager to join our dynamic healthcare team. In this vital role, you will coordinate comprehensive patient care plans, facilitate communication among multidisciplinary teams, and ensure seamless discharge planning and utilization management. Your expertise will help optimize patient outcomes, improve care experiences, and promote efficient use of healthcare resources. This position offers an exciting opportunity to make a meaningful difference in patients&rsquo; lives while working in a fast-paced, collaborative environment.Responsibilities<ul><li>Conduct thorough patient assessments, including medical history review, social needs evaluation, and care plan development.</li><li>Collaborate closely with healthcare providers, social workers, and family members to coordinate appropriate services and interventions.</li><li>Manage utilization review and utilization management processes to ensure compliance with insurance and healthcare regulations.</li><li>Facilitate discharge planning by arranging post-acute services, home health care, or hospice care as needed.</li><li>Maintain accurate documentation within EMR (Electronic Medical Record) or EHR (Electronic Health Record) systems, including progress notes and care plans.</li><li>Communicate effectively with patients and their families to provide education on treatment options, community resources, and follow-up care.</li><li>Ensure compliance with HIPAA regulations and uphold patient confidentiality at all times.</li><li>Utilize medical terminology knowledge along with CPT coding, ICD-9/10 coding to support billing and documentation processes.</li><li>Work with diverse populations across various healthcare settings such as ICU, emergency medicine, pediatrics, or trauma centers to deliver personalized case management services.</li></ul>Experience<ul><li>Strong background in critical care, acute care, or hospital medicine with familiarity in managed care environments.</li><li>Experience working with social services, behavioral health, or hospice care is advantageous.</li><li>Knowledge of medical coding systems including CPT coding and ICD classifications (ICD-9/10).</li><li>Proficiency in EMR/EHR systems and Microsoft Office applications for documentation and communication purposes.</li><li>Excellent client communication skills with the ability to work effectively with individuals from diverse cultural backgrounds.</li><li>Bilingual abilities are a plus to better serve multilingual patient populations.</li><li>Familiarity with health insurance processes, utilization review procedures, discharge planning strategies, and working within a Level II or Level I trauma center environment will set candidates apart.</li></ul>Join us as a Case Manager where your dedication directly impacts patient well-being! Bring your expertise in healthcare coordination and passion for service excellence to a role that challenges you while rewarding your commitment to compassionate care.Pay: $46,000.00 - $52,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Case Manager

VillageMD

<div><h1 class="jobSectionHeader">About Our Company</h1>
We&rsquo;re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.<h1 class="jobSectionHeader">
Job Description</h1>
In this hybrid clinical &amp; administrative role, the Clinical Lead helps facilitate day-to-day clinical operations within the practice, including the direction of patient, staff, and provider interactions while maintaining a service-based approach to issue resolution. This leader will partner with Practice Managers within the clinic to promote the highest standards of patient with a focus on excellent patient experiences. Additionally, the Clinical Lead provides support, mentoring, and training to staff, encouraging and developing their abilities to effectively address patient needs and provide safe patient care.
How You Will Get Things Done:
<ul><li>Ensure appropriate onboarding and orientation of new clinical support staff and manage ongoing training and development needs, including clinical assessment, and involvement in the hiring process</li><li>
Participate in patient care activities including but not limited to rooming, obtaining vital signs, patient histories, lab specimens, administering medications and vaccines</li><li>
Authorize prescription refills as directed by providers while following Village policies</li><li>
Monitor patient schedules and clinical inboxes to ensure patient needs are addressed promptly</li><li>
Schedule patient appointments/follow-up appointments in accordance with established policies and procedures</li><li>
Collaborate with Practice Manager on clinical staffing assignments and work in a patient-facing clinical role as needed</li><li>
Other duties as assigned</li></ul>
How You Will Build Trust:<ul><li>
Demonstrate kindness and compassion in all patient interactions</li><li>
Participate in brand marketing rotating throughout the vestibule, with a focus on engaging and increasing patient volume</li><li>
Be honest, honor your commitments, and communicate effectively</li><li>
Demonstrate exceptional adherence to infection control measures, point of care test/CLIA waived lab compliance, OSHA for healthcare settings and safe vaccine storage, handling, and administration</li><li>
Mentor, support, and develop new clinical support staff</li><li>
Attend leadership meetings, conducting clinical staff meetings and huddles in collaboration with the Practice Manager with a focus on staff engagement. Provide office supervision in the absence of the Practice Manager</li></ul>
How You Will Innovate:<ul><li>
Communicate organizational and clinical changes to staff positively and champion support of all change</li><li>
Prepare and administer PO, IM, and ID medications as directed by the Provider, utilizing the &ldquo;Rights of Vaccine or Medication Administration&rdquo;</li><li>
Provide instruction to the patient regarding medications and diet</li><li>
Perform quality controls and equipment checks</li></ul>
Experience to Drive Change:<ul><li>
Current unencumbered license as an LVN/LPN or current certification as an MA</li><li>
Current BLS certification for healthcare providers preferred; required within 90 days of employment</li><li>
High School Diploma/Equivalency required</li><li>
Experience in primary care, family practice, internal medicine, urgent care or ER preferred</li><li>
3-5 years minimum clinical experience in primary care or similar practice setting with proven phlebotomy, lab processing and handling, CLIA waived testing compliance, and vaccine storage, handling, and administration experience required</li><li>
Passion for mentoring with a focus on patient safety</li></ul><h1 class="jobSectionHeader">
About Our Commitment</h1><h2 class="jobSectionHeader">
Total Rewards at VillageMD</h2>
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD&rsquo;s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.<h2 class="jobSectionHeader">
Equal Opportunity Employer</h2>
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.<h2 class="jobSectionHeader">
Safety Disclaimer</h2>
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.</div>

Lead Medical Assistant

Search 7410+ Patient care manager jobs near you this July. New roles added regularly across leading industries. Apply today.