patient care manager

Epic Health System

<div><p><b>RPM Care Manager</b></p><div><b>
Location:</b> Hamtramck, MI (On-Site)<br>
<b>Employment Type:</b> Full-Time</div><div><b>
Pay</b>: $20-21/h<br>
<b>Schedule:</b> Four 10-hour shifts per week (Monday&ndash;Thursday or Tuesday&ndash;Friday)<br>
<b>Reports To:</b> Care Management Supervisor / Team Lead</div><p></p><p><b><br>
Help Patients Stay Connected to Their Care</b></p><p>
At EPIC Health, we believe proactive care leads to better outcomes. We are seeking a compassionate and detail-oriented <b>RPM Care Manager</b> to support patients enrolled in our <b>Remote Patient Monitoring (RPM)</b> program. This role is responsible for monitoring patient health data, engaging patients in their care, providing education, and coordinating timely clinical follow-up to improve outcomes for patients with chronic conditions.</p><p><b>
Please Note:</b> This is an <b>on-site position</b>. &quot;RPM&quot; refers to <b>Remote Patient Monitoring</b>, not remote work.</p><p></p><p><b><br>
What You'll Do</b></p><p><b>
Patient Monitoring &amp; Engagement</b></p><ul><li>
Review daily RPM readings, including blood pressure, blood glucose, weight, pulse, oxygen saturation, and other assigned health metrics.</li><li>
Monitor for missing readings, abnormal values, and concerning trends.</li><li>
Contact patients regarding abnormal or missed readings, symptoms, medication adherence, and barriers to participation.</li><li>
Encourage consistent patient engagement and program participation.</li></ul><p><b>
Care Coordination &amp; Clinical Support</b></p><ul><li>
Follow established escalation protocols and promptly communicate concerning findings to providers or licensed clinical staff.</li><li>
Coordinate care with physicians, care managers, medical assistants, pharmacies, and other members of the healthcare team.</li><li>
Assist with enrolling eligible patients into the RPM program and educate them on device usage, program expectations, and participation requirements.</li><li>
Identify patients who may benefit from additional care management services, provider follow-up, or community resources.</li></ul><p><b>
Patient Education</b></p><ul><li>
Educate patients on proper device use, measurement techniques, medication adherence, nutrition, activity, symptom monitoring, and chronic disease management.</li><li>
Assist patients with troubleshooting RPM devices, applications, and connected monitoring technology.</li></ul><p><b>
Documentation &amp; Compliance</b></p><ul><li>
Accurately document patient interactions, readings, interventions, education, and escalations within the electronic health record.</li><li>
Verify patient consent, diagnoses, care plans, and device assignments are complete and compliant.</li><li>
Support RPM device inventory, replacement, return, and tracking.</li><li>
Maintain compliance with HIPAA, payer requirements, and organizational policies.</li></ul><p><b>
Quality &amp; Performance</b></p><ul><li>
Meet productivity, documentation, and patient outreach expectations.</li><li>
Participate in team huddles, quality audits, training, and continuous improvement initiatives.</li><li>
Support a positive patient experience through responsive, compassionate communication.</li></ul><p><b>
Clinical Escalation Responsibilities</b></p><ul><li>
Confirm abnormal readings when appropriate.</li><li>
Assess patients for associated symptoms.</li><li>
Follow established clinical escalation pathways.</li><li>
Notify licensed clinical personnel or providers when intervention is required.</li><li>
Direct patients to emergency services when indicated by organizational protocols.</li><li>
Document all escalations and patient instructions accurately.</li></ul><p><b>
The RPM Care Manager does not independently diagnose conditions, prescribe medications, or provide treatment outside the scope of their credentials.</b></p><p></p><p><b><br>
What You Bring</b></p><p><b>
Required Qualifications</b></p><ul><li>
High school diploma or GED required.</li><li>
Healthcare experience as a Medical Assistant, Pharmacy Technician, Certified Nursing Assistant, Care Manager, Health Navigator, or similar role preferred.</li><li>
Experience in primary care, chronic care management, patient outreach, population health, or remote patient monitoring preferred.</li><li>
Knowledge of chronic conditions such as hypertension, diabetes, COPD, heart failure, obesity, and cardiovascular disease.</li><li>
Strong computer skills and experience with electronic health records.</li><li>
Excellent communication, organizational, and time management skills.</li><li>
Ability to recognize abnormal readings and follow established escalation protocols.</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Current healthcare certification or license.</li><li>
Experience with Athenahealth, ChronicCareIQ, 3CX, or similar healthcare platforms.</li><li>
Knowledge of Medicare, Medicaid, value-based care, or RPM programs.</li><li>
Bilingual candidates are encouraged to apply.</li></ul><p></p><p><b><br>
Why Join EPIC Health?</b></p><ul><li>
Help improve patient outcomes through innovative, technology-enabled care.</li><li>
Be part of a collaborative, mission-driven care management team.</li><li>
Work with an organization committed to proactive, value-based healthcare.</li><li>
Opportunities for professional growth and career advancement.</li></ul><p><b>
What We Offer</b></p><ul><li>
Competitive compensation</li><li>
Medical, Dental, and Vision Insurance</li><li>
401(k) Retirement Plan</li><li>
Paid Time Off and Holiday Pay</li><li>
Paid training and ongoing professional development</li><li>
Supportive, collaborative work environment</li><li>
Consistent four-day work week (four 10-hour shifts)</li></ul><p><b>
Ready to Make an Impact?</b></p><p>
If you're passionate about patient engagement, chronic disease management, and using technology to improve healthcare outcomes, we'd love to hear from you.</p><p><b>
Apply today and help transform patient care at EPIC Health.</b></p><p>
Visit <b>www.epichs.org</b> to learn more.</p><p><i>
Background checks are required for this role.</i></p></div>

RPM Care Manager

Ernest Health

<div>Overview:
<div><b>
Case Manager - Per Diem - Lafayette, Indiana</b></div><div></div><div><b><br>
Lafayette Regional Rehabilitation Hospital in </b>Lafayette, Indiana is a state-of-the-art inpatient rehabilitation hospital providing compassionate care to patients in Greater Lafayette and surrounding communities. We specialize in intensive rehabilitation for people overcoming strokes, brain injuries, spinal cord injuries, multiple trauma, and complex orthopedic conditions. Our interdisciplinary rehab team &ndash; including therapists, nurses, and rehabilitation physicians &ndash; tailors comprehensive therapy programs for each patient, helping them relearn skills and gain strength through physical therapy, occupational therapy, speech therapy, and innovative rehabilitation techniques. The hospital features modern amenities such as a large therapy gym, an indoor therapy pool, and transitional living spaces to practice daily activities, all designed to support a holistic recovery. Accredited and consistently praised for high patient satisfaction and outcomes, Lafayette Regional Rehabilitation Hospital fosters a positive, teamwork-driven culture where patients are empowered to achieve their rehabilitation goals in a warm and professional setting.</div><div><b>
Lafayette, Indiana</b></div><div>
Located near Purdue University, Lafayette blends academic energy with a small-town feel. Residents enjoy a thriving arts scene, local breweries, and easy access to parks, trails, and family-friendly events.</div><div></div><div><b><br>
We are seeking a Case Manager to join our team of passionate patient caregivers!</b></div><div></div><div><i><br>
As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees&rsquo; work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through &ldquo;My Ernest Journey&rdquo; and through our Engagement Survey, where our approach is &ldquo;You Spoke, We Listened&rdquo;. These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.</i></div><div><br>
</div><div><b><i>Our hospital offers comprehensive benefits, designed to support your health and financial well-being.</i></b></div><div></div><div><b><br>
Benefits:</b></div><ul><li>
401K with employer matching</li><li>
Life insurance</li></ul><div><b>
Wellness &amp; Work Life Balance:</b></div><ul><li>
Employee Assistance Program</li><li>
Wellness Program with quarterly wellness challenges with participation incentives</li><li>
Earned Time Off - start accruing vacation time on start date</li></ul>
Qualifications:
<div><b>
Required Skills:</b></div><ul><li>
Current clinical licensure strongly preferred.</li><li>
One year recent relevant experience required. Acute care setting preferred.</li></ul><div></div><div><b><br>
Additional Qualifications/Skills:</b></div><ul><li>
Demonstrates an understanding of treatment costs and financial support as they relate to quality and efficiency.</li><li>
Demonstrates critical thinking skills: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.</li><li>
Utilizes the appropriate leadership skills in delegating, organizing, and educating coworkers and staff.</li><li>
Knowledge of community resources to meet post-discharge clinical and social needs.</li><li>
Knowledge of clinical operations and procedures.</li><li>
Ability to establish and maintain pro-active relationships with internal interdisciplinary team members, local payer, physicians, community service organizations and health care facilities.</li><li>
Ability to maintain quality, safety, and/or infection control standards.</li><li>
Demonstrates general computer skills including: data entry, word processing, email, and record management.</li><li>
Effective organizational and time management skills.</li><li>
Effective written and verbal communication skills.</li><li>
Ability to maintain proper levels of confidentiality.</li><li>
Ability to work closely and professionally with others.</li></ul><br>
<div></div>
Responsibilities:
<div>
Works with physicians and multidisciplinary team members to develop a plan of care for assigned patients. Ensures patient is progressing towards desired outcomes by monitoring care through assessments and/or patient records. Identifies and resolves barriers that hinder effective patient care. Actively involved in discharge planning process. Integrates the hospital&rsquo;s mission and &ldquo;Guiding Principles&rdquo; into daily practice.</div></div>

Case Manager Per Diem

Chandler Post Acute & Rehabilitation

<p>Chandler Post Acute is in need of an energetic, well organized Temporary Discharge Case Manager</p><p>As a Case Manager, you will facilitate a seamless transfer from one level of care to the next by providing coordination and arranging post-discharge services.</p><p>These services include arranging Home Healthcare, Extended care-services, Medical equipment, and Transportation.</p><p><b>Responsibilities</b></p><ul><li>Coordinate care that is safe, timely, effective and efficient.</li><li>Help keep families and patients informed on discharge status.</li><li>Develop effective working relations with Insurance Case Managers and Facility Physicians</li><li>Send updates on patient progress to insurance companies</li><li>Issue Notice of Medicare Non-Coverage Letter to residents notifying of discharge date and rights.</li></ul><p><b>Skills</b></p><ul><li><b>Strong</b> communication skills</li><li>Excellent organizational and time management skills</li><li>Problem solving skills</li><li>Compassionate with teamwork skills</li></ul><p><b>Apply Today and join Chandler Post Acute!</b></p><p>Pay: From $20.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Free parking</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Case management: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>Level 1 Fingerprint Card (Required)</li></ul><p>Work Location: In person</p>

Temporary Discharge Case Manager

Pair Team

<div><h2 class="jobSectionHeader"><b>About Pair Team</b></h2><br>
<p></p>
<p>
At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.</p>
<p>
We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.</p>
<p>
Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.</p>
<p>
We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a <b>58% reduction in emergency department visits</b> and a <b>29% reduction in hospital admissions</b>.</p>
<p>
At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.</p><br>
<p></p>
<p><b>
Our Values</b></p>
<ul>
<li><b>Lead with integrity: </b>We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.</li>
<li><b>Embrace challenges:</b> We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.</li>
<li><b>Break through walls: </b>We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.</li>
<li><b>Act beyond yourself: </b>We build each other up and respect boundaries. We seek first to understand and assume positive intent.</li>
<li><b>Care comes first: </b>We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.</li>
</ul><h3 class="jobSectionHeader"><b>In the News</b></h3>
<ul><li><b>Forbes: </b>For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most</li>
<li><b>TechCrunch: </b>Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team</li>
<li><b>Axios: </b>Pair Team collects $9M for Medicaid-based care</li>
</ul>
<h2 class="jobSectionHeader"><br>
<b>About the Opportunity</b></h2>
<p>
Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.</p>
<p>
We seek a full-time <b>Lead Care Manager</b> to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.</p><br>
<p><b>
This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home</b></p><br>
<p></p>
<h3 class="jobSectionHeader"><b>
What You'll Do</b></h3>
<ul><li>Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals</li>
<li>Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system</li>
<li>Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members</li>
<li>Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan</li>
<li>Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks</li>
<li>Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions</li>
<li>Consistently meet monthly encounter metrics to ensure compliance with health plan regulations</li>
<li>Identify and break down barriers ensuring individuals' continuation with the program</li>
<li>Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups</li>
<li>Coordinate physical care management appointments through collaboration with external and internal providers</li>
<li>Utilize external and internal online platforms to collaborate with team members and carry out daily tasks</li></ul><br>
<p></p>
<h3 class="jobSectionHeader"><b>
What You'll Need</b></h3>
<ul><li>1+ years of general work experience (Case Management preferred)</li>
<li>You are physically located in California
<ul><li>Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations</li>
<li>Virtual Ops requires a quiet, HIPAA compliant and internet connected space</li>
</ul></li><li>Strong understanding of cultural fluency</li>
<li>High degree of empathy</li>
<li>Ability to work collaboratively in a multidisciplinary team</li>
<li>An eye for optimization</li>
<li>Organizational skills</li>
<li>Ability to remain patient when faced with adversity</li>
<li>Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing</li>
<li>A valid driver's license and auto liability insurance</li>
</ul><h3 class="jobSectionHeader"><b>Preferred Qualifications:</b></h3>
<ul><li>Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder</li>
<li>2+ years of case management experience</li>
<li>Experience with motivational interviewing</li>
<li>Knowledge of medical terminology</li>
<li>Zest for problem solving, seeking answers, and thinking outside the box</li>
<li>Detail-oriented and organized self-starter who is a rockstar multitasker</li>
<li>Reliable and comfortable in an ever-changing environment</li></ul><br>
<p></p>
<h3 class="jobSectionHeader"><b>
Because We Value You</b></h3>
<ul><li>Salary: $25/hr</li>
<li>Comprehensive health, vision &amp; dental insurance</li>
<li>401k</li>
<li>Monthly $100 work from home expense stipend for your WFH days</li>
<li>Gas reimbursements for your on-site engagement days</li>
Flexible vacation policy <li>- take the time you need to recharge!</li>
<li>We provide all of the equipment needed for the role</li>
<li>Opportunity for rapid career progression with plenty of room for personal growth!</li></ul><p></p><div><p><i><br>
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.</i></p>
<p><i>
Pair Team participates in E-Verify to verify employment eligibility for new hires.</i><br>
<br>
<i>Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.</i></p>
<p><b>
We do not conduct any TA business outside of our @</b><b>pairteam.com</b><b> emails.</b> If you're ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.</p>
<p><b>
Note:</b> Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!</p></div></div>

Case Management Specialist (Remote Flexible, Non-Bilingual)

Tenet Healthcare

<div><h3 class="jobSectionHeader"><b>Overview</b></h3><br>
﻿<p>
Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Abrazo Surprise Micro-Hospital hospital, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.</p><p><br>
At Abrazo Surprise Micro-Hospital, we understand that our greatest asset is our dedicated team of professionals. That&rsquo;s why we offer more than a job &ndash; we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:</p>
<ul>
<li>Medical, dental, vision, and life insurance</li>
<li>401(k) retirement savings plan with employer match</li>
<li>Generous paid time off</li>
<li>Career development and continuing education opportunities</li>
<li>Health savings accounts, healthcare &amp; dependent flexible spending accounts</li>
<li>Employee Assistance program, Employee discount program</li>
<li>Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder &amp; childcare, auto &amp; home insurance</li>
</ul>
<p><b>Note</b>: Eligibility for benefits may vary by location and is determined by employment status</p><p></p>
<h3 class="jobSectionHeader"><b>Job Summary</b></h3>
<div>
<p><b>Position Summary</b>
</p></div><div><p>Single or multi-department management of operations. Manages day to day operations. Directs, supervises, orients/trains and evaluates staff. Enforces policies, procedures and standards of operation. Position may have budgetary or fiscal accountability. Renders individualized comprehensive nursing care, based on nursing process, to meet the patient&rsquo;s physical, psychological, spiritual, social and educational needs. Manages the staff to meet designated goals. Position is responsible for approving timekeeping, employee evaluation, meeting applicable regulatory standards, approving supply orders and department strategic planning.
</p></div><h3 class="jobSectionHeader"><b>Responsibilities</b></h3>
<ul><li>Patient Care: Provides patient care according to designated standards and practices. Assists in ongoing monitoring and evaluation of the appropriateness and effectiveness of patient care. Establishes a mechanism to track customer service performance and takes corrective action to address any issues.
</li><li>Management: Participates in the development of annual budgets that reflect appropriate expenditures for personnel, supplies, and equipment. Manages to budget; monitors variances between budgeted and actual expense reports and takes action to correct negative variances within appropriate time lines. Assists with Kronos/payroll to assure accurate data entry. Participates in the interview, selection, and orientation process for new team members in collaboration with nursing management, RN staff, and other team members. Completes appropriate reports and institutes appropriate measures in the event of an unusual occurrence, e.g. patient fall, medication error, etc. Responsible for the containment of department costs and conservation of supplies, equipment, and linen. Acts and intervenes with ethical issues including clinical concerns, sexual and harassment issues, and physician/nurse relations. Maintains confidentiality in all department-related issues. Evaluates the department/service&rsquo;s performance against specified targets and takes appropriate actions. Participates in committees Maintains a state of continued survey readiness. Provides leadership for continued survey readiness team.</li><li>
Employee Management: Responsible for day-to-day staffing and making appropriate decisions based on patient needs and skill level of caregiver.</li><li>
Responsible for developing the staffing schedule and posting it within established timeframe guidelines. Guides staff in the advancement of their education and leadership skills, particularly team building, conflict resolution, and delegation. Schedules days to day activities i.e. breaks, sending people home, etc. Coordinates and participates in assuring completion of the orientation competency checklist for new hires and annual competencies for all employees. Manages employee performance by participating in evaluation process and coaching.</li><li>
Assists the Director with special projects as delegated. Conducts staff meetings as needed.</li><li>
Other related job tasks or responsibilities as assigned</li></ul>
<h3 class="jobSectionHeader"><b>Qualifications</b></h3>
<ul><li>Special Skills:
<ul><li>Must be able to work under deadlines.
</li><li>Must be able to utilize independent decision-making skills in a wide variety of situations.</li><li>
Requires a high degree of accuracy in the performance of varied responsibilities.
</li><li>Personal computer skills required.
</li><li>Frequent contact with employees, physicians, customers, community individuals and volunteers.
</li><li>Must be self-motivated to complete work in a timely manner to meet deadlines.</li></ul></li><li>
Minimum Requirements:<ul><li>
Education:
<ul><li>Nursing Degree from an Accredited Nursing School or Bachelor Degree in Nursing.</li></ul></li><li>
Experience:<ul><li>
Minimum total of 3-5 years clinical experience in Med/Surg and Telemetry.</li><li>
2 years management experience</li></ul></li><li>
Licensure/Certifications: Current Registered Nurse License in the State of Arizona. CPR required. ACLS is required</li></ul></li><li>
Preferred Requirements:
<ul><li>Education: Master's degree.</li></ul></li></ul><p>
#LI-TW2</p>
<h3 class="jobSectionHeader"><b>
Organization Description</b></h3><p>
Abrazo Surprise Hospital is located at the Loop 303 and Bell Road to serve the community of Surprise. The eight-bed inpatient hospital offers 24-hour emergency care and hospitalist and emergency physician coverage.</p>
<p>
Employment practices will not be influenced or affected by an applicant&rsquo;s or employee&rsquo;s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.<br>
Tenet participates in the E-Verify program. Follow the link below for additional information.<br>
E-Verify: http://www.uscis.gov/e-verify<br>
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
</p>
2603016622</div>
<br>
<ul><li>Patient Care: Provides patient care according to designated standards and practices. Assists in ongoing monitoring and evaluation of the appropriateness and effectiveness of patient care. Establishes a mechanism to track customer service performance and takes corrective action to address any issues.
</li><li>Management: Participates in the development of annual budgets that reflect appropriate expenditures for personnel, supplies, and equipment. Manages to budget; monitors variances between budgeted and actual expense reports and takes action to correct negative variances within appropriate time lines. Assists with Kronos/payroll to assure accurate data entry. Participates in the interview, selection, and orientation process for new team members in collaboration with nursing management, RN staff, and other team members. Completes appropriate reports and institutes appropriate measures in the event of an unusual occurrence, e.g. patient fall, medication error, etc. Responsible for the containment of department costs and conservation of supplies, equipment, and linen. Acts and intervenes with ethical issues including clinical concerns, sexual and harassment issues, and physician/nurse relations. Maintains confidentiality in all department-related issues. Evaluates the department/service&rsquo;s performance against specified targets and takes appropriate actions. Participates in committees Maintains a state of continued survey readiness. Provides leadership for continued survey readiness team.</li><li>
Employee Management: Responsible for day-to-day staffing and making appropriate decisions based on patient needs and skill level of caregiver.</li><li>
Responsible for developing the staffing schedule and posting it within established timeframe guidelines. Guides staff in the advancement of their education and leadership skills, particularly team building, conflict resolution, and delegation. Schedules days to day activities i.e. breaks, sending people home, etc. Coordinates and participates in assuring completion of the orientation competency checklist for new hires and annual competencies for all employees. Manages employee performance by participating in evaluation process and coaching.</li><li>
Assists the Director with special projects as delegated. Conducts staff meetings as needed.</li><li>
Other related job tasks or responsibilities as assigned</li></ul>
<br>
<div><ul><li>Special Skills:
<ul><li>Must be able to work under deadlines.
</li><li>Must be able to utilize independent decision-making skills in a wide variety of situations.</li><li>
Requires a high degree of accuracy in the performance of varied responsibilities.
</li><li>Personal computer skills required.
</li><li>Frequent contact with employees, physicians, customers, community individuals and volunteers.
</li><li>Must be self-motivated to complete work in a timely manner to meet deadlines.</li></ul></li><li>
Minimum Requirements:<ul><li>
Education:
<ul><li>Nursing Degree from an Accredited Nursing School or Bachelor Degree in Nursing.</li></ul></li><li>
Experience:<ul><li>
Minimum total of 3-5 years clinical experience in Med/Surg and Telemetry.</li><li>
2 years management experience</li></ul></li><li>
Licensure/Certifications: Current Registered Nurse License in the State of Arizona. CPR required. ACLS is required</li></ul></li><li>
Preferred Requirements:
<ul><li>Education: Master's degree.</li></ul></li></ul><p>
#LI-TW2</p></div>

Nursing Manager - ER

US Department of Veterans Affairs

Registered Nurse Pact Care Manager SCI

Millennium Physician Group

<div><p><b>Job Description Summary</b></p><p>
&lrm;</p>
The Care Coordinator works under the direction of the RN Care Manager and in collaboration with primary care providers, patients, caregivers, and interdisciplinary team members to support care management activities in the outpatient setting. This role assists with care coordination, transitions of care, chronic disease management, patient outreach, resource navigation, and documentation to improve patient outcomes, reduce avoidable utilization, and enhance the patient experience.
<br>
<br>
The Care Coordinator may be a Licensed Practical Nurse (LPN) or an experienced Medical Assistant (MA) with strong clinical knowledge and care coordination experience.<p>
&lrm;</p><p><b>
How will you make an impact &amp; Requirements</b></p><p>
&lrm;</p><div><p><b>
Care Coordination</b></p></div><div><ul><li><p>
Assist the RN Care Manager in implementing and monitoring individualized patient care plans.</p></li></ul></div><div><ul><li><p>
Perform monthly patient chart reviews to identify care gaps, preventive care needs, and opportunities for intervention.</p></li></ul></div><div><ul><li><p>
Monitor and track follow-up appointments, referrals, diagnostic testing, and care plan goals.</p></li></ul></div><div><ul><li><p>
Coordinate services among primary care providers, specialists, hospitals, skilled nursing facilities, home health agencies, and community organizations.</p></li></ul></div><div><ul><li><p>
Collaborate with the healthcare team to ensure continuity of care across settings.</p></li></ul><p></p><div><div><p><b>
Patient Outreach and Engagement</b></p></div><div><ul><li><p>
Conduct telephonic outreach to patients and caregivers as directed by the RN Care Manager.</p></li></ul></div></div><div><div><ul><li><p>
Assess barriers to care, including transportation, medication access, financial concerns, health literacy, and social determinants of health.</p></li></ul></div><div><ul><li><p>
Encourage patient participation in care plans, preventive services, and chronic disease management programs.</p></li></ul></div><div><ul><li><p>
Build and maintain trusting relationships with assigned patients and caregivers.</p></li></ul><div><p><b>
Transitions of Care</b></p></div><div><ul><li><p>
Support transition-of-care activities following emergency department visits, hospitalizations, and skilled nursing facility stays.</p></li></ul></div><div><ul><li><p>
Assist with post-discharge follow-up, appointment scheduling, medication reconciliation support, and identification of ongoing care needs.</p></li></ul></div><div><ul><li><p>
Ensure necessary services, equipment, and community resources are coordinated prior to or following discharge.</p></li></ul></div><div><ul><li><p>
Communicate pertinent information to providers and care team members to facilitate timely interventions.</p></li></ul><div><p><b>
Patient Education</b></p></div><div><ul><li><p>
Reinforce education provided by the RN Care Manager and providers regarding:</p></li></ul></div><div><ul><li><p>
Chronic disease management</p></li></ul></div><div><ul><li><p>
Medication adherence</p></li></ul></div><div><ul><li><p>
Preventive health measures</p></li></ul></div><div><ul><li><p>
Self-management strategies</p></li></ul></div><div><ul><li><p>
Community resources and support programs</p></li></ul></div><div><ul><li><p>
Provide information on prescription assistance programs, transportation services, community resources, and support groups as appropriate. Refer to ACO pharm to assist with PAP</p></li></ul><p></p><div><p><b>
Clinical Documentation and Record Management</b></p></div><div><ul><li><p>
Maintain accurate, timely, and complete documentation within the electronic health record (EHR).</p></li></ul></div><div><ul><li><p>
Obtain and upload medical records, discharge summaries, consult notes, and test results from hospitals, specialists, skilled nursing facilities, and other providers.</p></li></ul></div><div><ul><li><p>
Track care management activities, outreach attempts, patient outcomes, and quality metrics.</p></li></ul><p></p><div><p><b>
Resource Coordination and Advocacy</b></p></div><div><ul><li><p>
Assist patients in accessing appropriate clinical, social, behavioral health, and community-based services.</p></li></ul></div><div><ul><li><p>
Maintain knowledge of local, state, and federal community resources.</p></li></ul></div><div><ul><li><p>
Advocate for patient needs and promote patient-centered care.</p></li></ul></div><div><ul><li><p>
Escalate clinical concerns to the RN Care Manager or provider as appropriate.</p></li></ul><p></p><div><p><b>
Qualifications</b></p></div><div><p><b>
Education</b></p></div><div><p><b>
One of the following:</b></p></div><div><ul><li><p>
Current Florida Licensed Practical Nurse (LPN) license; or</p></li></ul></div><div><ul><li><p>
Certified Medical Assistant (CMA/RMA) or equivalent Medical Assistant certification from an accredited program (Preferred).</p></li></ul></div><div><p><b>
Licensure/Certification</b></p></div><div><ul><li><p>
LPN applicants must possess an active, unrestricted Florida LPN license.</p></li></ul></div><div><ul><li><p>
Medical Assistant applicants must maintain current certification, if applicable.</p></li></ul></div><div><ul><li><p>
Current BLS certification preferred.</p></li></ul></div><div><p><b>
Experience</b></p></div><div><ul><li><p>
Minimum of three (3) years of clinical healthcare experience in a physician practice, outpatient clinic, population health, care management, case management, transitional care, home health, or related setting preferred.</p></li></ul></div><div><ul><li><p>
Experience working with chronic disease management and high-risk patient populations preferred.</p></li></ul></div><div><ul><li><p>
Experience with electronic health records (EHR) required.</p></li></ul><p></p><div><p><b>
Knowledge, Skills, and Abilities</b></p></div><div><div><ul><li><p>
Strong organizational and time-management skills.</p></li></ul></div><div><ul><li><p>
Excellent verbal and written communication skills.</p></li></ul></div><div><ul><li><p>
Ability to build rapport and effectively engage patients and caregivers.</p></li></ul></div><div><ul><li><p>
Knowledge of care coordination principles, transitions of care, and population health management.</p></li></ul></div><div><ul><li><p>
Understanding of chronic disease management and preventive care strategies.</p></li></ul></div><div><ul><li><p>
Ability to identify barriers to care and coordinate appropriate interventions.</p></li></ul></div><div><ul><li><p>
Strong documentation and computer skills.</p></li></ul></div><div><ul><li><p>
Ability to work independently while maintaining close collaboration with the RN Care Manager and interdisciplinary care team.</p></li></ul></div><div><ul><li><p>
Bilingual skills are a plus.</p></li></ul></div><p></p><div><div><p><b><br>
Reporting Relationship</b></p></div><div><p>
Reports directly to the RN Care Manager and works collaboratively with physicians, advanced practice providers, care managers, case managers, social workers, and other members of the healthcare team.</p></div><p></p><div><p><b>
Work Environment</b></p></div><div><p>
This position is primarily based remotely, may be in an MPG main office and/or a an outpatient clinic, and involves telephonic patient outreach, care coordination activities, and occasional interaction with community agencies and healthcare facilities.</p></div></div></div></div></div></div></div></div></div></div></div><p></p><p><br>
&lrm;</p><p><b>
Compensation Range:</b></p>
$19.00<p>
to</p>
$28.50<p></p><p><i><br>
The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.</i></p></div>

Care Coordinator II

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