patient care representative

Heyl Family Practice

Position Summary: The Patient Care Representative (Clinical &amp; Facilities Support) plays a dual role in ensuring exceptional care for patients seen at our office locations. This position serves as a key communication bridge between office staff, and patients or caregivers. The role involves handling clinical coordination by phone and supporting providers with administrative and care-related workflows. A strong foundation in clinical knowledge, effective communication, and critical thinking is essential. The ideal candidate will thrive in a team-based environment, be detail-oriented, and demonstrate empathy and professionalism when engaging with patients and staff. This position will be based at our Gibsonia office.Expected Duties and Responsibilities:Clinical Phone Support &amp; Patient Triage<ul><li>Serve as the first point of contact for clinical requests via phone, with a primary focus on supporting medication and test prior authorizations.</li><li>Accurately document patient inquiries using EMR dot text protocols and ensure timely, appropriate routing to providers or staff.</li><li>Facilitate communication between patients and providers regarding medication refills, post-discharge needs, test results, and related clinical concerns.</li><li>When necessary, schedule appointments related to medication refills, post-discharge follow-ups, or other clinically driven needs.</li><li>Utilize prior authorization platforms such as CoverMyMeds, Availity, Parachute, and internal logs to track and resolve outstanding requests.</li><li>Apply working knowledge of payer requirements, medication protocols, and office workflows to support timely patient care.</li><li>Collaborate with internal teams to ensure seamless coordination across departments supporting patient care.</li></ul>QualificationsRequired:<ul><li>High school diploma or equivalent</li><li>Minimum of 5 years of clinical experience in a healthcare setting</li><li>Proficiency in EMR systems and internal communication platforms</li><li>Demonstrated understanding of patient care coordination and clinical workflows</li></ul>Preferred:<ul><li>Medical Assistant Certification (CCMA)</li><li>Experience working in post-acute or facility-based care coordination</li><li>Customer service experience in a healthcare setting</li><li>Prior experience supporting providers in a remote or hybrid capacity</li></ul>Job Type: Full-timePay: $18.00 - $21.00 per hourBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Clinical documentation: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>Gibsonia, PA 15044 (Required)</li></ul>Work Location: In person

Patient Care Representative (Clinical & Facilities Support)

MaineHealth

<div>Description
Medical Group Practices 
Clerical/Administrative Support 
Req #: 63445 
For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.
The Patient Service Representative (PSR ) serves as the first point of contact for patients within the Surgical Care Farmington ambulatory practice. This role is responsible for providing exceptional customer service while supporting patient scheduling, registration, and administrative functions to ensure smooth clinic operations and a positive patient experience. 
Schedule &amp; Location<ul><li>
Full-time: 40 hours per week</li><li>
Schedule: Monday&ndash;Friday, 8:00 a.m. &ndash; 4:30 p.m.</li><li>
Onsite position &ndash; no remote or hybrid work</li><li>
Location: 
181 Franklin Health Commons 
Farmington, ME 04938</li></ul> 
Essential Duties &amp; Responsibilities<ul><li>
Greet patients in a professional, courteous, and welcoming manner</li><li>
Register patients and verify demographic, insurance, and referral information</li><li>
Schedule, reschedule, and confirm patient appointments</li><li>
Answer incoming phone calls and route messages appropriately</li><li>
Collect co-pays and process payments in accordance with MaineHealth policies</li><li>
Maintain accurate documentation in the electronic medical record (EMR)</li><li>
Communicate effectively with clinical staff to support patient flow</li><li>
Ensure compliance with HIPAA and MaineHealth confidentiality standards</li><li>
Perform general administrative and clerical duties as needed</li></ul>
Required Minimum Knowledge, Skills, and Abilities (KSAs)<ul><li>
Education: High school diploma or GED preferred.</li><li>
License/Certifications: N/A</li><li>
Experience: Previous office experience with medical office experience preferred.</li><li>
Additional Skills/Requirements Required: N/A</li><li>
Additional Skills/Requirements Preferred: Proficient computer skills.</li></ul>
Additional Information 
 
With a career at any of the MaineHealth locations across Maine and New Hampshire, you&rsquo;ll be working with health care professionals that truly value the people around them &ndash; both within the walls of the organization and the communities that surround it. 
 
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow &ndash; programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you&rsquo;re looking to build a career in a place where people help one another deliver best-in-class care, apply today. 
 
If you have questions about this role, please contact rebecca.rand@mainehealth.org</div>

Patient Service Representative-Surgical Care

Rehab Medical

About Us: Rehab Medical is on a mission to transform lives through innovative custom mobility solutions. As one of the nation's leading providers of complex rehab technology (CRT), we've empowered over 250,000 people to regain their independence over our 20-year history. Headquartered in Indianapolis Indiana, our award-winning company is recognized for its commitment to growth, ethics, and making a difference. Join our team and become part of a company that values your impact as much as the lives we improve every day. We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana's top places to work. We're looking to bring someone on to our dynamic Sales Team to help us to improve the lives of our patients. If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical and apply today! For prompt communication, we encourage applicants to opt into texting during the application process. Position Overview and Key Responsibilities: The Patient Care Representative position will report to the Sales Manager. This position is responsible for coordinating and processing information and documentation needed to obtain DME for patients. Support to Sales Reps, up to two (2) at a time Acts as a liaison between the company, the patient, referral sources, and insurance companies Patient communication- introducing patient to the company and the process for obtaining equipment Collecting any insurance information needed from the patient Coordinate with patient to schedule a face-to-face evaluation with patient's physician if required Prepare and send all documentation required to the physician Receive proper documentation from prescribing physician and send in for approval Keep Sales Rep up to date with the statue of each patient's order and any other necessary information Explain equipment, insurance coverage, and possible payment options to the patient prior to delivery Requirements: Bachelor's degree Intermediate computer skills Exceptional interpersonal skills with ability to develop relationships Ability to maintain confidentiality Excellent verbal and written communication skills Ability to work independently, be detail oriented, and organized Minimum 2 - years of administrative support experience Perks and Benefits: Comprehensive benefits package (health, dental, vision, 401k, etc.) Mentorship Onboarding Program Employee Recognition Program Leadership Development Program Continuing education opportunities Network of support (financial, health, and well-being) Employee Referral Program We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means.

Entry Level Medical Sales

Cambridge Health Alliance

<div><div>Location: CHA Cambridge Hospital 
Work Days: Monday-Friday; 7:30a-4p 
Category: Medical Assistant 
Department: Pre-Admission Testing Cambridge
 
Job Type: Full time
 
Work Shift: Day 
Hours/Week: 40.00 
Union Name: CH Laborers 380 
CHA Perioperative Services consists of Orthopedics, General Surgery, Ophthalmology, Urology, Plastics, Podiatry, Vascular and Endoscopy and many other services. Cambridge Health Alliance's experienced Surgery team has performed thousands of procedures at some of Boston's finest teaching hospitals. Today, we have recruited highly-regarded surgeons and provide state-of-the-art care in our operating rooms. The department has grown significantly adding skilled surgeons who bring specialized care to our communities. Our most recent initiatives include Orthopedic Trauma, Robotics, Bariatrics and Spine. All of our Surgeons handle routine cases as well as more complex procedures. Whenever possible, we use minimally invasive techniques to reduce the discomfort and recovery time of surgery. Many procedures can now be done on an outpatient basis with patients going home the same day. These procedures including Endoscopy are performed at Cambridge and Everett hospitals, and outpatient Endoscopy is performed at our Somerville Campus.
The Patient Access Representative II (PAR II) position consists of both administrative/clerical functions in addition to the clinical responsibilities of the medical assistant. PARII's are an essential part of the peri-op team and provide the flexibility of meeting both clinical and administrative needs, while contributing to the smooth operation of the department by facilitating patient flow.
Qualifications/Requirements:
Minimum of a high school diploma or equivalent.
Graduation from an accredited medical assistant/CNA program.
Maintains current AHA Basic Life Support
 Ability to write and verbally communicate in English. Knowledge of a second language preferred.
Minimum of 2 years experience as a Medical Assistant preferred. Minimum of one year administrative duties in a clinical setting preferred.
Peri-Op experience required. 

 
 
Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations. 
 
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.</div>
Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.</div>

Patient Access Representative II (CNA/MA) - Pre-Admission Testing

ForMotion

<div>ForMotion is a global network of Orthotic and Prosthetic Patient Care clinics, focused on providing world-class, compassionate care for patients with mobility challenges.
Our clinic is part of the ForMotion global network of Patient Care clinics owned by Embla Medical , which also owns &Ouml;ssur , a leading global provider of prosthetics and bracing and supports solutions; Fior &amp; Gentz, an innovative developer of neuro orthotics; and College Park, creators of custom-built prosthetic solutions for people of all activity levels.
We are dedicated to providing the best possible care to our patients to help them live Life Without Limitations.
About the Role
The Patient Care Specialist facilitates excellent patient experience and supports clinic operations for the assigned prosthetics and/or orthotics medical practice. Primary responsibilities include greeting and registering patients, compiling complete chart documentation, and supporting clinical and technical staff .
What You&rsquo;ll Do
<ul><li>Answers the telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage email for response by clinical personnel.
</li><li>Schedules appointments, verifies and updates patient demographics, referral source and insurance information in the Electronic Medical Record (EMR). Obtains copies of insurance cards, drivers' licenses and other documentation from referral sources and scans relevant items into the EMR.
</li><li>Maintains complete patient records in the EMR per company policies.
</li><li>Initiates documentation requests from physicians and other healthcare providers and ensures information is included as part of the patient's medical record prior to product delivery and claim submission.
</li><li>Verifies patient insurance benefits, relays information on relevant payment and billing/collection policies and collects patient responsibility payments.
</li><li>Maintains a clean, orderly and safe environment for patients and visitors. Follows infection control/safety procedures by adhering to applicable guidelines. Takes patient height, weight and reviews relevant medical history with patient. Prepares treatment rooms and patient care areas.
</li><li>Provides administrative support to the practice as needed. Strives for a paperless work environment and full-utilization of technology‐based processes to drive operational efficiencies.
</li><li>Assists in marketing efforts to build relationships with local referral sources.
</li><li>Maintains professional relationships with patients, referral sources, clinical and non-clinical employees.
</li><li>Maintains product and administrative technical knowledge by actively participating in ongoing training and development courses.
</li><li>Performs other duties as assigned.
</li></ul>Competency
<ul><li>Ethical Conduct
</li><li>Problem Solving/Analysis
</li><li>Communication Proficiency
</li><li>Computer Proficiency
</li><li>Demonstrates excellent interpersonal skills with the ability to interface with patients, physicians, and coworkers in a tactful, informed and service‐oriented manner.
</li><li>Detailed oriented.
</li></ul>Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demand
The employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach/pull with hands and arms, bend and squat.
Who You Are
<ul><li>High school diploma or GED equivalent is required.
</li><li>1-2 years of medical office experience preferred using EMR systems or equivalent skill set.
</li><li>Experience working in the healthcare industry preferred.
</li></ul>Why You&rsquo;ll Feel Good Working Here
We believe people do their best work when they feel good&mdash;personally and professionally. That&rsquo;s why we offer:
<ul><li>A culture rooted in trust, empathy, and Nordic-inspired flat hierarchies
</li><li>Tailored onboarding and a buddy system to help you feel at home from day one
</li><li>Continuous learning through e-learning, training, and language courses
</li><li>A &ldquo;you&rdquo; culture where everyone&mdash;from interns to executives&mdash;is treated with respect
</li><li>Competitive Compensation Packages
</li><li>Medical, Dental, and Vision Benefits
</li><li>401(k) Retirement Plan with employer matching contribution
</li><li>8 paid holidays
</li><li>13 vacation days, birthday and two (2) volunteer days
</li><li>8 sick days within your first year of employment
</li><li>Paid Parental Bonding
</li></ul>ForMotion is a global network of Orthotic &amp; Prosthetic patient care clinics providing exceptional care through award-winning mobility solutions and world-class healthcare professionals.
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job.
Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world).
Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any employee of Embla Medical, including supervisors and co-workers.
</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Important Warning: Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website .</div>

Patient Care Specialist

Global Mission Support Services LLC

Job Title: Part-Time Patient Care Taker (3-Month Contract) Location: New Delhi, India Job Type: Part-Time | Contract (3 Months) Start Date: Immediate joiner neededJob Summary:We are urgently seeking a dedicated and responsible Patient Care Taker to support and supervise Nauruan patients undergoing medical treatment in New Delhi. This is a 3-month part-time contract role requiring close coordination with hospitals, doctors, and patients to ensure smooth treatment processes and continuous care support.Key Responsibilities<ul><li>Accompany patients to hospital appointments when required</li><li>Coordinate with treating doctors and hospital departments</li><li>Monitor treatment progress and maintain daily updates and reports</li><li>Support medication compliance and follow-ups</li><li>Assist with admissions, discharge processes, and billing coordination</li><li>Escalate any medical or administrative concerns promptly</li><li>Ensure smooth communication between patients and healthcare providers</li></ul>Requirements<ul><li>Fluent in Hindi and English (mandatory)</li><li>A qualified nurse (BSc Nursing / GNM) with hospital and coordination experience, or</li><li>A non-medical coordinator with strong knowledge of hospital processes, patient flow, billing procedures, and clinical coordination.</li><li>Based in New Delhi</li><li>Strong understanding of hospital systems and patient coordination</li><li>Good documentation and reporting skills</li><li>Empathetic, proactive, and able to handle urgent situations</li><li>Prior hospital or healthcare coordination experience preferred</li></ul>Additional Information<ul><li>Contract Duration: 3 Months</li><li>Work Schedule: Part-Time (flexible, based on patient appointments)</li><li>Immediate joiners preferred</li></ul>How to Apply:Interested candidates may send their CV to: talent@gmss.ltd / recruitment@GMSS.ltd Subject: Part-Time Patient Care CoordinatorJob Type: Contractual / TemporaryApplication Question(s):<ul><li>Are you flexible about shift and would be available as per patient appointments?</li><li>Can you join immediately?</li></ul>Work Location: In person

Patient Care Taker (Part-Time Contract)

Crothall Healthcare

<div><ul><li>We are hiring immediately for a full time PATIENT AMBASSADOR position.</li><li>
Location: Spartanburg Medical Center - 101 East Wood Street, Spartanburg, SC 29303. Note: online applications accepted only.</li><li>
Schedule: Full time; Days may vary, 11:00 am to 7:30 pm. Hours are subject to vary. Weekend availability is required. More details upon interview.</li><li>
Requirement: No prior experience is required. Willing to train!</li><li>
Pay Range: $18.00 per hour to $20.00 per hour.</li></ul> 
Make a difference in the lives of people, your community, and yourself. At Crothall Healthcare, a Compass Healthcare company, you&rsquo;ll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships.
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation&rsquo;s top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence. We empower and uplift each other by working together, take responsibility for doing the right thing, and believe there is no limit to our potential when we grow together across Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing.<div><div><div><h2 class="jobSectionHeader">
Job Summary</h2> 
</div><div> 
 
Summary: As a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team for your respective unit. You are primarily responsible for successfully completing all assigned patient interviews and new admission visits.
 
 
Essential Duties and Responsibilities:<ul><li>
Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership.</li><li>
Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients.</li><li>
Supports client satisfaction at a level that ensures account retention.</li><li>
Promotes client awareness of the Patient Experience Program.</li><li>
Assists in customizing programs to meet each account's unique needs as required.</li><li>
Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed.</li><li>
Assists in effective employee relations programs at unit site.</li><li>
Encourages employee creativity and innovation.</li><li>
Provides recognition for employee when programs are implemented with success.</li><li>
Completes housekeeping tasks when requested by customer or patients.</li><li>
Resolves housekeeping issues that do not meet standards and ensures housekeeping tasks are followed up on and completed in a timely matter.</li><li>
Performs other duties as assigned.</li></ul> 
Qualifications:
<ul><li>Possess a thorough knowledge of office procedures and contract administration.</li><li>
Ability to use working knowledge of the environment to meet established goals and objectives.</li><li>
Fiscal and budgetary skills.</li></ul></div></div></div>
BENEFITS FOR OUR TEAM MEMBERS<ul><li>
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program</li><li>
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)</li></ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf
Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. 
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Crothall maintains a drug-free workplace.</div>

PATIENT AMBASSADOR (FULL TIME)

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