patient care representative

Manzil Healthcare Services

<div><p><strong>Job Summary:</strong> </p> <p> <br> </p> <p> The Patient educator provides compassionate and empathetic guidance to help patients to manage the impact of their condition and to receive their treatment effectively. The educator is a qualified healthcare professional who complements the education and care provided by the patient s own healthcare team. The role involves regular patient contact, in person and by telephone, and is responsible for building rapport and helping to address their patients  personal challenges and needs. Facilitate successful communication between patients, physicians and third-party payers that leads to shared motivation to achieve treatment goals. Ensure continuous patient education, motivation, consultation and follow up. </p> <p> <br> </p> <p> <strong>Key Role Accountabilities:</strong> </p> <ol> <li>Introduce the support program to physicians and explain value to patients and physicians </li> <li>Maintain regular visits to physicians for referrals and updates </li> <li>Provide patients with education on their condition, medication, self-management practices </li> <li>Ensure patient s understanding of condition, medication and when to seek help </li> <li>Support patients with their pain points to ensure a seamless patient journey </li> <li>Perform administrative duties such as collecting patient and physician consents to initiate services </li> <li>Timely reporting of updates to physicians regarding their patients </li> <li>Maintain accurate and complete patient records </li> <li>Meet or connect with patient regularly, as agreed by both parties, for ongoing education and support </li> <li>Ensure patients data privacy is 100% protected and confidential information is not disclosed under any circumstances. </li> <li>Manage and report any potential adverse events, product quality issues or other perceived safety risks according to defined program procedures. </li> <li>Create and submit reports as needed </li> <li>Train other healthcare professionals Requirements: </li> </ol> <p> <br> </p> <p> <strong>Education:</strong> </p> <ol> <li>Bachelor s degree in health professions (Pharmacist, health education or equivalent medical science). </li> </ol> <p> <br> </p> <p> <strong>Experience:</strong> </p> <ol> <li>Minimum 2 years of experience as an educator (Arabic &amp; English). </li> <li>Driving License is a Must. Skills &amp; Qualifications: </li> <li>Excellent written and oral communication skills (Arabic &amp; English). </li> <li>Excellent interpersonal relationship and team function skills. </li> <li>Working knowledge of audio/visual equipment and computers. </li> <li>Creative patient advocate mindset who can maximize level of care provided.</li> <li>Mobility within the assigned territory</li> </ol> </div>

Patient Care Coach

Zue Pvt Ltd

<p><b>Job Title: </b>Patient Care Advocate<br/><b>Location:</b> Main Shahra-e-Faisal, Karachi<br/><b>Shift Timings:</b> 06:00 PM to 03:00 AM PST<br/><b>Working Days:</b> Monday to Friday<br/><b>Employment Type:</b> Full Time and Onsite</p><p><b>Key Responsibilities:</b></p><ul><li>Manage order intake and ensure accurate and timely processing.</li><li>Handle patient supplies and address related inquiries or issues.</li><li>Coordinate with internal departments and external stakeholders to resolve patient concerns.</li><li>Conduct patient outreach calls, including onboarding, wellness checks, birthday greetings, introductory calls, and other calls.</li><li>Perform eligibility checks and take necessary follow-up actions as required.</li><li>Conduct patient satisfaction surveys</li><li>Coordinate with doctor offices and insurance companies to troubleshoot ongoing orders.</li><li>Obtain prior authorization requests (PAR) from insurance providers.</li><li>Verify insurance coverage and secure necessary authorizations for patient services.</li><li>Maintain accurate and up-to-date patient records while meeting daily productivity targets.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>1-2 years of experience</b> in <b>DME/Medical Supplies </b>for the U.S. healthcare market.</li><li>Hands-on experience with widely used <b>EHR/CRM </b>systems (a proficiency test will be required).</li><li>Strong understanding of <b>HCPCS</b> and <b>ICD-10</b> coding, as well as <b>Medicare/Medicaid regulations</b>.</li><li>High attention to detail and accuracy in task execution.</li><li>Strong computer and system-handling skills; comfortable with text-heavy system usage.</li><li>Basic product knowledge of <b>Durable Medical Equipment (DME)</b>.</li><li>Good understanding of <b>U.S. insurance plans and policies</b>, particularly in the <b>DMV region</b> (DC, Maryland, Virginia).</li><li>Excellent verbal and written communication skills in English.</li></ul><p><b>Perks and Benefits:</b></p><ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>Residential Area in Karachi?</li><li>Are you comfortable working onsite in the evening shifts/ US hours? 6:00 PM - 3:00 AM PST? </li><li>If selected? Would you be able to join immediately? </li></ul><p>Work Location: In person</p>

Patient Care Advocate

AIMS Digital Marketing

<p><b>Job Description:</b> We are looking for a courteous and professional <b>Patient Relations Executive</b> to join our healthcare team. Preference will be given to candidates with at least <b>1 year of experience</b> in <b>Doctor-on-call</b> or telehealth services.</p><p><b>Responsibilities:</b></p><ul><li>Communicate effectively with patients and provide necessary support</li><li>Coordinate appointments and follow-ups with medical staff</li><li>Handle patient inquiries and resolve issues</li><li>Enhance patient experience and ensure satisfaction</li></ul><p><b>Requirements:</b></p><ul><li>Fluency in English and Arabic language will be an added advantage.</li><li>Minimum 1 year experience in Doctor-on-Demand services</li><li>Strong communication skills and ability to work under pressure</li><li>Full-time &ndash; 12-hour shifts</li></ul><p><b>Benefits:</b></p><ul><li>Salary to be determined after interview</li><li>Attractive incentives</li><li>Residency visa and flight ticket provided</li><li>One day off per week</li></ul><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED4,500.00 per month</p><p>Experience:</p><ul><li>PRE: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>Arabic  (Preferred)</li></ul>

Patient Relation Executive- Female

Dentspa

<p><b>We&rsquo;re Hiring: English-Speaking Medical Sales Representative </b><br/><i>Location: Sisli, Istanbul</i><br/>Company: <b>DentSpa </b></p><p>DentSpa is a leading destination for advanced dental care and smile design. We pride ourselves on combining world-class expertise with state-of-the-art technology to provide patients with life-changing results. As we expand our reach, we are looking for a motivated <b>Medical Sales Representative</b> to join our growing team.</p><p><b>What You&rsquo;ll Do</b></p><ul><li>Communicate with potential patients, providing clear and friendly guidance in <b>fluent English</b>.</li><li>Build trust with clients by understanding their needs and offering suitable treatment packages.</li><li>Follow up with leads, manage inquiries, and maintain excellent customer relationships.</li><li>Support patients throughout their medical tourism journey (from first contact to post-treatment care).</li><li>Collaborate with our marketing and clinical teams to optimize patient experience and satisfaction.</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li><b>Fluency in English</b> (spoken and written) &ndash; other languages are a plus.</li><li>Strong communication and interpersonal skills.</li><li><b>Sales background Required </b>(experience in medical tourism or healthcare is a strong advantage).</li><li>A proactive, empathetic, and patient-focused mindset.</li><li><b>Why Join Us?</b></li><li>Be part of a professional, innovative, and patient-centered dental clinic.</li><li>Gain valuable experience in the growing field of <b>medical tourism</b>.</li><li>Attractive salary package with commission opportunities.</li><li>Supportive team environment with opportunities for career growth.</li></ul><p>If you&rsquo;re passionate about helping people achieve their dream smiles and want to build a rewarding career in medical tourism sales, we&rsquo;d love to hear from you!</p><p>Apply now by sending here or send your <b>CV </b> to +90 536 492 2303.</p><p>Job Type: Full-time</p>

(ENGLISH Speaking)Medical Sales Representative

Elora Aesthetic Polyclinic

<p><b>Job Offer: Call Center Representative (Minimum of 2 years Clinic Experience Required)</b></p><p><b>Location: Dubai, United Arab Emirates, Jumeirah, Al Wasl Road</b></p><p><b>Clinic: Elora Aesthetic Polyclinic</b></p><p><b>About Us</b></p><p><b>Elora Aesthetic Polyclinic is a premium multi-disciplinary clinic located in Jumeirah, Dubai, offering advanced Aesthetic,Surgical, Dental,Physiotherapy and wellness services. We pride ourselves on delivering exceptional patient experience, luxurious atmosphere, and professional excellence.</b></p><p><b>Position Overview</b></p><p><b>We are looking for a Call Center Representative with previous experience in medical or aesthetic clinics. The ideal candidate will handle patient inquiries, appointment scheduling, follow-ups, and provide outstanding customer service that reflects the clinic&rsquo;s high standards.</b></p><p><b>Responsibilities</b></p><p>Answer incoming calls, WhatsApp messages, and online inquiries professionally and promptly</p><p>Schedule and confirm patient appointments and follow ups using clinic CRM system</p><p>Provide accurate information about services, offers, and doctors&rsquo; availability</p><p>Follow up with patients regarding their bookings, feedback, and after-care</p><p>Maintain confidentiality and professionalism at all times</p><p>Coordinate closely with the reception and marketing teams to ensure smooth communication</p><p>Responsible platforms are: Website, Email, WhatsApp, Instagram Direct message and phone calls.</p><p><b>Requirements</b></p><p>Proven experience as a Call Center Representative or Receptionist in a medical or aesthetic clinic (minimum 2 year preferred) + good standing certificate</p><p>Strong communication skills in English and Arabic</p><p>Customer-oriented attitude and ability to multitask</p><p>Familiarity with clinic software and CRM systems</p><p>Pleasant, confident phone manner and professional presentation</p><p>Job Type: Full-time</p><p>Pay: Up to AED7,000.00 per month</p><p>Experience:</p><ul><li>Clinics : 2 years (Required)</li></ul><p>Language:</p><ul><li>ARABIC (Required)</li></ul><p>License/Certification:</p><ul><li>Good Standing Certificate (Required)</li></ul>

Call Center Representative

Mercy

<div>Overview:
<h3 class="jobSectionHeader"><b>Patient Services Representative</b></h3><h3 class="jobSectionHeader"><b>
Location: Mercy South &ndash; OBGYN Clinic</b><br>
<b>Full-Time | 40 Hours/Week | 8:30am to 5pm</b></h3><h3 class="jobSectionHeader"><b>
Join Our Team at Mercy South OBGYN Clinic!</b></h3><div>
We&rsquo;re looking for a compassionate and detail-oriented Patient Service Representative (PSR) to be the welcoming face of our clinic. In this vital role, you&rsquo;ll be the first point of contact for patients and visitors - helping to create a positive, professional, and efficient front desk experience. Your work will play a key part in ensuring smooth daily operations and delivering exceptional care from the very first interaction.</div><h3 class="jobSectionHeader"><b>
Why Join Mercy? Key Benefits Include:</b></h3><ul><li><b>
Tuition Reimbursement</b> &ndash; Up to $2,000 annually for continuing education</li><li><b>
Health, Dental &amp; Vision Coverage</b> &ndash; Starting day one</li><li><b>
Paid Parental Leave</b> &ndash; Support for new parents</li><li><b>
401(k) with Employer Match</b> &ndash; Plan for your future</li><li><b>
Dependent Care FSA</b> &ndash; $100 monthly contribution for eligible co-workers</li><li><b>
Paid Volunteer Time Off</b> &ndash; Give back to your community</li><li><b>
Career Growth Opportunities</b> &ndash; Advance your career with Mercy</li><li><b>
Competitive Salary</b> &ndash; Recognizing your skills and dedication</li></ul><div><b>
Qualifications:</b></div><ul><li><b>
Education</b>: High school diploma or equivalent</li><li>
Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members</li><li>
Proficiency in basic computer skills, including data entry and word processing</li><li>
Attend and complete Clinic Core Front Desk Training post-hire</li></ul><div><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h3><ul><li><b>
Creating a Positive First Impression:</b> Greet patients warmly, verify their identity, and ensure a smooth and respectful check-in experience.</li><li><b>
Supporting Front Desk Operations:</b> Answer phones, manage Epic chart creation, process mail, scan documents, and handle faxes with accuracy and discretion.</li><li><b>
Coordinating Patient Flow:</b> Facilitate efficient check-ins, check-outs, and appointment scheduling to keep the day running smoothly.</li><li><b>
Maintaining Provider Schedules:</b> Monitor and update provider calendars, correct registration errors, and manage work queues.</li><li><b>
Collaborating Across Teams:</b> Communicate with clinical staff and departments to support seamless, coordinated care.</li><li><b>
Scheduling and Compliance:</b> Schedule procedures and testing, provide good faith estimates, and ensure full compliance with the No Surprises Act.</li><li><b>
Resolving Patient Concerns:</b> Address questions and concerns with empathy, escalating issues when needed to ensure patient satisfaction.</li><li><b>
Handling Financial Transactions:</b> Balance your cash drawer, manage accounts receivable, and assist patients with payment plans.</li><li><b>
Protecting Patient Privacy:</b> Maintain accurate and timely documentation in the EHR while strictly adhering to <b>HIPAA regulations</b> and safeguarding patient confidentiality at all times.</li><li><b>
Supporting Office Operations:</b> Operate and maintain office equipment, stay current on Epic updates, and assist with new initiatives.</li><li><b>
Upholding Safety and Privacy Standards:</b> Ensure the reception area is clean, safe, and welcoming&mdash;while prioritizing infection control, safety protocols, and patient privacy.</li><li><b>
Contributing to Team Success:</b> Participate in team meetings, stay informed through internal communications, and actively support continuous improvement efforts.</li></ul></div><div><b>
We&rsquo;re Bringing to Life a Healing Ministry Through Compassionate Care</b></div><div>
At Mercy, you&rsquo;ll be part of a supportive community that&rsquo;s with you every step of the way - especially on the tough days. You&rsquo;ll help pioneer new models of care, work with innovative technology, and make a real difference in the lives of those we serve.</div><div></div><div><b><br>
What Makes You a Great Fit?</b></div><div>
You&rsquo;re compassionate, professional, and adaptable. You bring a positive attitude, a strong sense of teamwork, and a heart for service. If that sounds like you, we&rsquo;d love to meet you.</div><div></div><div><b><br>
Find us at:</b></div><div>
Facebook | LinkedIn | Instagram | mercy.net | Mercy Careers</div><div></div><div><br>
EEO/AA/Minorities/Females/Disabled/Veterans</div></div>

Patient Service Rep - OBGYN Clinic

MedMark Treatment Centers

<div><div><b>Full Time </b><b>- </b><b>Patient Access Representative</b><b> / </b><b>Patient Account Rep</b><b>resentative
</b></div><div><b>MedMark Treatment Center</b><b> </b>is looking for hard-working and conscientious Patient Access Representative<b> </b>/ Patient Account Representative to perform various administrative tasks with a keen eye for detail. The patient account representative is primarily responsible for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety of problems.</div><div></div><div><b><br>
Responsibilities:
</b></div><ul><li>Review, maintain, and process fiscal/account records and transactions related to patient&rsquo;s accounts.</li><li>
Verify insurance benefits and billing information by terminal and/or telephone. Annotate accounts with insurance coverage and estimated patient shares.</li><li>
Contact third party payers (insurance providers and state/federal agencies) for payment post billing.</li><li>
Resolve issues with payment and billing, authorization process.</li><li>
Reconcile daily money collected.</li><li>
Forward information as appropriate to expedite payment.</li><li>
Maintain accurate accounts, i.e. required signatures, proper account annotation, current demographics, and correspondence.</li><li>
Insure completion of pre-authorization process by inquiry and referral to clinician.</li><li>
Monitor insurance authorizations and claim rejections.</li><li>
Maintains fiscal records and/or worksheets for all calculations, extensions, and verifications related to record keeping for assigned patient&rsquo;s accounts.</li><li>
Perform tasks consistent with authorization and billing requirements.</li><li>
Contact patients for payment of account or payment arrangements according to current policy.</li><li>
Manage revenue cycle, production logs, balances and collections for self-pay clients.</li><li>
Maintain confidentiality of patient records.</li><li>
Assists with archiving discharged files, including archiving</li><li>
Respond appropriately to requests for information regarding accounts from payer, attorney, and others.</li><li>
Backup Receptionist as needed by: Checking in patients, collecting payments, answering phones, scheduling intakes, and data entry.</li><li>
Other duties, as assigned.</li></ul><div><b>
Qualifications:</b></div><ul><li>
High school diploma or equivalent with at least 2 years&rsquo; prior experience in a medical office setting.
</li><li>2-4 years&rsquo; experience with Medicaid and PAC and commercial insurance (preferred)</li><li>
Excellent customer service skills and professional public presentation skills, including telephone etiquette.</li><li>
Knowledge of medical insurance claims procedures, documentation and records maintenance.
</li><li>Knowledge of medical billing procedures, gather and compile data into reports.</li><li>
Proficient in basic PC skills. Microsoft Word and Excel preferred.</li><li>
Ability to communicate effectively, both orally and in writing.</li><li>
Self-directed with the ability to work with little supervision.</li><li>
Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.</li><li>
Ability to work with a diverse population, manage stressful situations and exhibit excellent customer service skills.</li><li>
Satisfactory drug screen and criminal background check.
</li></ul><div><b>Salary Range:
</b></div><p>Salary ranges from $16.36 to $17.36 an hour.</p><p>
The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty and training.</p><div><b>
BayMark offers excellent benefits:</b>
</div><ul><li>401K match</li><li>
Medical, Dental, Vision Insurance</li><li>
Accident Injury, Hospital Indemnity and Critical Illness Plans
</li><li>Company paid Short &amp; Long Term Disability</li><li>
Company paid Basic Life Insurance</li><li>
Paid Time Off</li><li>
Bereavement Leave</li><li>
Flexible Sick Time</li><li>
Employee Referral Program</li></ul><div>
Total compensation goes beyond the value on the paycheck. Please consider the total compensation package by contacting us at BayMark Health Services for more information.</div><div></div><div><b><br>
Here is what you can expect from us:</b></div><div><b>
MedMark Treatment Center</b><b> </b>a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.</div><div><br>
</div><div><b>MedMark Treatment Center</b><b> </b>is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran&rsquo;s status or any other classification protected by State/Federal laws.</div></div><div></div>

Patient Access Representative

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