patient care representative

giftHEALTH

<div><h3 class="jobSectionHeader"><b>About Us</b></h3><p>
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.</p><h3 class="jobSectionHeader"><b>
Position Summary</b></h3><p>
We are seeking a dedicated, compassionate, and customer-focused Certified Pharmacy Technician to join our Pharmacy Support Call Center Team. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service to patients, providers, and pharmacy partners. You will serve as a critical point of contact, ensuring smooth communication and problem resolution across multiple channels.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Answer inbound calls from patients, providers, and pharmacy partners with professionalism and empathy.</li><li>
Handle high-volume call center operations while maintaining service quality and accuracy.</li><li>
Take verbal prescriptions from providers and ensure proper documentation in accordance with state regulations.</li><li>
Transfer calls related to clinical questions or counseling needs to pharmacists.</li><li>
Accurately process prescriptions and input patient data into the pharmacy system.</li><li>
Make outbound calls to prescribers for clarifications, refill requests, and medication verifications.</li><li>
Troubleshoot patient issues related to orders, insurance, or delivery, escalating when needed.</li><li>
Maintain accurate and confidential patient records, including address, allergies, and prescription history.</li><li>
Respond to emails and chat inquiries as needed, ensuring a prompt and thorough resolution.</li><li>
Collaborate closely with internal pharmacy operations, the pharmacist team, and external fulfillment partners.</li><li>
Adhere to all pharmacy laws, regulations, and compliance requirements.</li><li>
Contribute to continuous improvement by identifying call trends and suggesting workflow optimizations.</li><li>
Attend training sessions to stay current on pharmacy practices and customer service techniques.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
High School Diploma or equivalent</li><li>
2+ years of experience in a call center, pharmacy, or customer support role (healthcare/pharmacy preferred)</li><li>
Comfortable handling a high volume of calls and multitasking in a fast-paced environment</li><li>
Strong communication, empathy, and de-escalation skills</li><li>
Detail-oriented with excellent problem-solving and critical thinking skills</li><li>
Adaptable to take on additional responsibilities as the role evolves</li></ul><h3 class="jobSectionHeader"><b>
Work Environment</b></h3><ul><li><b>
Location</b>: Onsite</li><li><b>
Schedule</b>: Full-time</li><li>
May require additional availability or flexibility for escalations.</li><li>
Regular meetings with teams, departments, or leadership to ensure alignment.</li></ul><h3 class="jobSectionHeader"><b>
Key Essential Functions</b></h3><ul><li>
Must be able to remain seated and work at a computer for extended periods (up to 8 hours).</li><li>
Must be able to type and perform repetitive hand/wrist motions throughout the shift.</li><li>
Must be able to use a headset for phone-based communication for the majority of the workday.</li><li>
Must be able to navigate multiple computer systems and applications simultaneously.</li><li>
Must maintain focus and attention to detail while managing a high volume of calls or tasks.</li><li>
Must be able to communicate clearly and professionally via phone, chat, and email.</li><li>
Must be able to work onsite for all scheduled shifts, including potential weekends or evenings depending on business needs.</li><li>
Must be able to handle occasional escalated or emotionally charged interactions with composure.</li><li>
Must be able to meet productivity and quality standards consistently.</li></ul><h3 class="jobSectionHeader"><b>
Employment Classification</b></h3><p><b>
Status:</b> Full-time<br>
<b>FLSA:</b> Non-Exempt
</p><h3 class="jobSectionHeader"><b>Equal Employment Opportunity (EEO) Statement</b></h3><p>
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
</p><p>We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!</p><h2 class="jobSectionHeader"><b>
Disclaimer</b></h2><p>
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.</p></div>

Patient Care Representative I

Dentspa

<p><b>DentSpa</b> is a leading international medical tourism provider with 8 years of experience and a team of 300+ professionals. We are currently expanding our global remote team and seeking highly motivated individuals to support our growing patient base.</p><p><b>The Role</b></p><p><b>As a Remote Care Representative</b>, you are the primary link between our international patients and our clinical team. You will manage the patient journey from the initial inquiry through to post-treatment follow-up, ensuring a seamless and empathetic experience.</p><p><b>Key Responsibilities</b></p><ul><li>Act as the lead point of contact for international patient inquiries.</li><li>Liaise between patients, medical advisors, and the clinical team.</li><li>Proactively resolve patient concerns to maintain high satisfaction rates.</li><li>Manage patient documentation and follow-up schedules efficiently.</li></ul><p><b>Requirements</b></p><ul><li><b>Languages:</b> Native or professional fluency in <b>English </b>(Mandatory), <b>French</b> (preferred).</li><li><b>Experience:</b> Minimum 1 year in a patient-facing role (Medical, Hospitality, or Customer Service).</li><li><b>Infrastructure:</b> A reliable laptop and stable internet connection.</li><li><b>Skills:</b> Exceptional communication, high emotional intelligence, and the ability to thrive in a fast-paced environment.</li></ul><p><b>Why Join DentSpa?</b></p><ul><li><b>100% Remote:</b> Work from anywhere in the world.</li><li><b>Stability:</b> Join an established company with nearly a decade of industry success.</li><li><b>Growth:</b> Be part of a rapidly expanding international team.</li></ul><p><b>How to Apply</b></p><p><b>If you are a driven professional ready to make a genuine difference in the patient journey, please submit your CV and a brief cover letter highlighting your language proficiency.</b></p><p>Job Types: Full-time, Permanent</p><p>Pay: From 25,000.00TRY per month</p>

Remote Patient Care Representative (English & French)

Riverside Medical Clinic

<div>Responsibilities:
<div><b>
Come and join the RMC Family!</b></div><div></div><div><br>
We have been in the community since 1935. Our mission is to provide comprehensive multi-specialty medical services in the greater Riverside region. Your passion, inspiration, and talents are invaluable to us and our mission to serve others. Our facility can provide a place for you to thrive and continue your professional development. Quality Healthcare is our passion, improving lives is our reward. We are working to change lives and transform the delivery of healthcare.</div><div></div><div><br>
Riverside Medical Clinic is the best place to work, practice medicine, and receive care.</div><div></div><div><b><br>
Summary:</b> Provides Patient Care Services Representative coverage based on the Clinic requirements. Assumes all Patient Care Services Representative job responsibilities. Verifies established patient information to ensure accuracy and insurance information is correct. Collect co-pay and amounts due if applicable, giving each patient a receipt. Cooperates in cross-training others to ensure coverage at all times. Patient Representatives working in the Audiology department perform tasks that are prescribed, directed, and supervised by audiologists including, but not limited to, testing equipment set up, operation and maintenance; clinical procedures, device orientation and training; hearing aid trouble shooting and repair; maintaining records related to patients, supplies, equipment; clinical activities including patient intake, scheduling, referral management, chart record-keeping, provider support requests, follow-up, customer service and other administrative support.</div><div></div><div><b><br>
Qualifications:</b> To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div><b><br>
Hours:</b> Monday- Friday 8:30am-5:30pm</div>
Qualifications:
<div><b>
Education and/or Experience:</b> High school diploma or general education degree (GED) required. Must possess good written and verbal communication skills, typing, general clerical skills and excellent telephone skills. Medical terminology and one year medical office experience preferred.</div><div></div><div><b><br>
Certificates, Licenses, AND Registrations:</b> None.</div><div></div><div><b><br>
Essential Functions:</b><br>
Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job&rsquo;s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Note: (other duties may be assigned, deleted or changed at any time, at the discretion of management, formally, or informally, either verbally or in writing).<br>
<br>
1. Cooperate in the cross training of this position to ensure adequate coverage at all times: cooperate in being cross-trained to another position to ensure coverage at all times.<br>
2. May travel between departments and facilities to assist in coverage as required.<br>
3. Assist in training of Patient Care Service staff (e.g. classroom, on-the-job settings.)<br>
4. Responsible for following and keeping each provider&rsquo;s schedule (e.g. Out-of-office meetings, lunches, and/or vacations). Update provider&rsquo;s calendar as needed in computer.<br>
5. Schedule new and established patients according to the approved Clinic guidelines of each practitioner and the appointment scheduling policies and procedures.<br>
6. Verify and update patient information following patient registration criteria; obtain copies of insurance care. Make corrections into computer immediately.</div><div>
7. Collect payments and inform patients of payment responsibility according to Business Office guidelines. Balance and deposit payments on daily basis.<br>
8. Make return appointments for patients within the scheduling guidelines. Cancel and reschedule patients as needed. Follow protocol for all patients&rsquo; check-in.<br>
9. Take messages for the office staff and providers as requested and when appropriate (per policy). Route messages according to procedure.<br>
10. Prepare charts according to office procedure.<br>
11. Assume responsibility for initiating a pleasant, patient &ndash;oriented atmosphere by displaying a professional attitude through performance, appearance, and demeanor.<br>
12. Duties may vary occurring to assignment (e.g. check-in or appointment scheduling for Patient Service Representative).<br>
13. Filing document daily in medical records.<br>
14. Assume maintenance responsibility for office equipment (fax, copier, printer, etc.)</div><div>
15. Cooperates in cross-training others to this position to ensure coverage at all times.</div><div></div><div><b><br>
This opportunity offers the following:</b></div><div>
Challenging and rewarding work environment<br>
Growth and Development Opportunities within UHS and its Subsidiaries<br>
Competitive Compensation</div><div><b><br>
About Universal Health Services</b></div><div>
One of the nation&rsquo;s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World&rsquo;s Most Admired Companies by Fortune; and listed in Forbes ranking of America&rsquo;s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com</div><div></div><div><b><br>
EEO Statement</b></div><div>
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.</div><div>
We believe that diversity and inclusion among our teammates is critical to our success.</div><div></div><div><b><br>
Avoid and Report Recruitment Scams</b></div><div>
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.</div><div>
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.</div>
Salary: Starting from $21.00 to $30.38 an hour</div>

PATIENT REPRESENTATIVE - Full Time

HCA Houston Healthcare

<p></p><div><h5 class="jobSectionHeader"><b>Introduction</b></h5><p>
This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).</p><p>
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Precertification Representative Work from Home</p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing<br>
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)<br>
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock<br>
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance.<br>
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more<br>
</li><li>
Consumer discounts through Abenity and Consumer Discounts<br>
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships<br>
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships)<br>
</li><li>
Colleague recognition program<br>
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)<br>
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul><p>
Learn more about Employee Benefits</p><p><i>
Note: Eligibility for benefits may vary by location.</i></p><p><br>
We are seeking a Precertification Representative for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!</p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><p><br>
The Precertification Representative is responsible for requesting, obtaining and following up on authorization requests. Requests and interdepartmental scheduling with minimal delay to customer. Correct utilization of all systems and accurately enters all mandatory information. Provides instructions to patients and physician&rsquo;s staff on authorization requirements and information. Establish and maintain a working knowledge and vocabulary of scheduled procedures. Manage daily operations including but not limited to: Meditech, Orders Management System, Call Center Equipment (phones, etc.), payer websites.</p><p><br>
In this role you will:</p><br>
<p></p><ul><li>
Requests, obtains and follows up on authorization requests
</li><li>Processes Phoned and/or faxed requests processed in a prompt and timely manner</li><li>
Stat requests and interdepartmental scheduling processed promptly;</li><li>
Contacts the facilities, physicians&rsquo; offices and/or insurance companies to resolve denials/appeals</li><li>
Schedules patient tests, and/or procedures in a prompt, courteous manner;</li><li>
Correctly utilizes the features of the Meditech system and accurately enters necessary information;</li><li>
Instructs patients and physician staff on authorization, test preparation and registration information;</li><li>
Establishes and maintains a working knowledge and vocabulary of procedures scheduled;</li><li>
Demonstrates the willingness and ability to process requests for diagnostic procedures and coordinates the Peer to Peer function as needs arise</li><li>
Checks patient orders for compliance with Medicare guidelines</li><li>
Processes physician&rsquo;s orders in accordance with department standards</li><li>
Assists with orientation of new employees as needed and serves as a resource within the department;</li><li>
Displays confidence when processing difficult or interdepartmental requests;</li><li>
Recognized by customers as knowledgeable and helpful</li></ul><p></p><p><br>
Qualifications:</p><br>
<p></p><ul><li>
High school diploma or GED preferred.</li><li>
One year of precertification experience preferred</li><li>
Previous Call Center Experience preferred</li><li>
Meditech experience a plus</li><li>
Virtual Employees are required to have wired High Speed Internet Speed 25 MBS Download and15MBS Upload</li><li>
Remote employees are required to live within 60 miles of an HCA hospital.</li></ul><p>
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.</p><p>
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><br>
<p></p>
<p></p><p>&quot;Good people beget good people.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p><p>
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Precertification Representative PRN opening. Qualified candidates will be contacted for interviews. <b>Submit your resume today to join our community of caring!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Precertification Representative PRN

Parkridge Health System

St. Bernards Healthcare

<div><ul><li><div><b>JOB REQUIREMENTS</b><b>
</b></div><ul><li><div><div><b>Education
</b></div><ul><li><div><div><div><div>High school diploma or GED</div>
</div></div></div></li></ul></div></li><li><div><div><b>Experience</b></div>
<ul><li><div><div><div><div>Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Ability to work independently of others and exercise good judgment.</div>
</div></div></div></li></ul></div></li><li><div><div><b>Physical</b></div>
<ul><li><div><div><div><div>Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal &amp; soft tones. Sitting for 7-8 hours/day. Required to stand, walk, use fingers to handle, or feel objects, tools, controls. Requires hand-eye coordination and finger dexterity. Reach with hands and arms. Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems.</div>
</div></div></div></li></ul></div></li></ul></li><li><div><b>JOB SUMMARY</b><b>
</b></div><ul><li><div><div><div><div>Greet patients and arranges for the efficient and orderly registration of patients. Ensures that accurate patient and insurance information is collected and that patients are made aware of clinic policies and procedures. Answers telephone, answers billing questions from patients. Processes medical records request, information requests and general patient account functions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, and clinic personnel. Patient Service Representative is responsible for a positive first impression of clinic personnel as the initial point of service contact for clinic customers. This position has high contact with patients, employees and physicians. Attendance is an essential function of this job.</div>
</div></div></div></li></ul></li></ul><br>
Location: St. Bernards Healthcare &middot; SBPC-PCP KENNETT MO FAST CARE<br>
Schedule: Part Time, Varied Shifts, Varied weekdays and weekends</div>

PATIENT SERVICE REP - KENNETT MO FAST CARE

HCA Florida North Florida Hospital​

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10000 patient care representative jobs Near Me

Patient Care Representative I

Remote Patient Care Representative (English & French)

PATIENT REPRESENTATIVE - Full Time

Precertification Representative PRN

Precertification Representative PRN

PATIENT SERVICE REP - KENNETT MO FAST CARE

Precertification Representative PRN