patient care specialist

Fusion BPO Services

<div>Are you fluent in Italian and looking for patient care or healthcare customer service jobs in Pristina? Fusion CX is hiring for the role of Patient Care Specialist in the Pristina team. This role is ideal for candidates who combine excellent communication skills with empathy and attention to detail. If you are searching for patient care jobs in Pristina, Italian-speaking jobs in Pristina, or healthcare customer service roles, this is an opportunity to join a collaborative global team and build your career in patient-facing support. Apply now; we need immediate joiners!
<h3 class="jobSectionHeader">Job Description:</h3>
Responsibilities of a patient care specialist include:
<ul><li>Assist clients in booking appointments at partner clinics and coordinating schedules.</li>
<li>Respond promptly and professionally to client inquiries via phone, email, and chat.</li>
<li>Persuade clients, when appropriate, to reconsider appointment cancellations and help them reschedule.</li>
<li>Represent the company by providing accurate information about products, policies, and procedures.</li>
<li>Ensure records are accurate, complete, and maintained according to standards.</li>
<li>Log and document interactions and follow-up actions with attention to detail and confidentiality.</li>
</ul><h3 class="jobSectionHeader">Job Requirements:</h3>
Qualifications, experiences and qualities you need to thrive in Patient Care Specialist role:
<ul><li>Excellent command of Italian (minimum B2; C1/C2 preferred).</li>
<li>At least one year of customer service experience.</li>
<li>Strong verbal and written communication skills.</li>
<li>Empathetic, patient-focused approach and ability to handle sensitive conversations.</li>
<li>Comfortable working with CRM systems and maintaining detailed records.</li>
<li>Professional attitude, reliability, and the ability to work collaboratively within a team.</li>
</ul>Key Details
<ul><li>Location: Pristina</li>
<li>Role Focus: Patient care, appointment coordination, and client relationship support.</li>
</ul><h3 class="jobSectionHeader">Why Join Fusion CX Pristina?</h3>
At Fusion CX, you will join a warm and welcoming environment where collaboration and professional development matter. We offer:
<ul><li>Clear career progression and learning opportunities.</li>
<li>A supportive team environment with opportunities for international collaboration.</li>
<li>Meaningful work helps people access healthcare services with clarity and care.</li>
</ul>If you are seeking patient care jobs in Pristina, Italian-speaking customer service roles, or patient-focused support positions, apply now and help make healthcare access easier for our clients as a Patient Care Specialist in Pristina, Kosovo.</div>

Patient Care Specialist – Italian – Pristina

Fast Pace Health

<div>Posting Title: Nurse (LPN or RN) Overview:
<div>
At Fast Pace Urgent Care, Nurses provide clinical and administrative support essential for effective patient care under the direct supervision of a Provider, Nurse Practitioner or Physician Assistant. They provide outstanding patient service, maintaining a compassionate and welcoming atmosphere and respond quickly and accurately to changes in condition or response to treatment. The Nurse position will provide effective customer service for all internal and external customers by using, excellent, in-depth knowledge as well as communicating effectively with team members.</div>
Why Choose Fast Pace Health?:
<div>
Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Clinical Tech you can be! We will help you grow your clinical competencies, and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment.</div><div></div><div> 
We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance, to name a few.</div><div></div><div> 
As a Fast Pace Health employee you will have the opportunity to participate in community events and outreach programs. This includes, but is not limited to, seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We dress up for holidays and celebrate with potlucks. At Fast Pace, our community is our family, and we are a family first community.</div>
Responsibilities:
<div>
PRIMARY:</div><ul><li>
Ability to fulfill all responsibilities of the Patient Care Specialist and Scribe position as detailed in the specific Patient Care Specialist and Scribe job description.</li><li>
The ability to maintain friendly, cordial relations with all employees, build and maintain confidence and credibility with all employees.</li><li>
Deliver clinical and administrative support for the team and adhere to all policies and procedures of the company.</li><li>
Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.</li><li>
Ensure that the activities of the Nurse are conducted in a manner that is consistent with overall department expectations and are in compliance with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA.</li><li>
Prepare exam and treatment rooms for patient intake.</li><li>
Triage patients by checking vitals, performing blood draws and giving injections, etc.</li><li>
Observe patients, charting, reporting changes in patients&rsquo; conditions, such as adverse reactions to medication or treatment and taking any necessary action.</li><li>
Assist with lab testing and phlebotomy.</li><li>
Assist providers in preparing for minor procedures and physicals.</li><li>
Prepare and maintain supplies and equipment for treatment.</li><li>
Assist patients utilizing a Virtual Medicine Provider.</li><li>
Ensure accurate completion of patient charts in a timely matter and forwarding charts as appropriate on a daily basis.</li><li>
Arrange referrals to a specialist and obtaining pre-authorizations when directed by the Provider.</li><li>
The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.</li><li>
Perform federal and non-federal DOT, BAT and Drug Screen exams.</li><li>
Welcome new employees on their first day in the clinic and facilitate introductions to team members, clinic tours, and an overview of the clinic processes.</li><li>
Actively assist new employees with learning activities and completing required training.</li><li>
Support new employee training by providing job shadowing, demonstration, and coaching opportunities</li><li>
The ability to perform the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands.</li><li>
Ability to comply with Company standards of operations.</li><li>
Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.</li><li>
The ability to promote and maintain a respectful culture of employee, employer and business confidentiality.</li><li>
Responsible for learning the aspects of compliance in the company by completing all mandatory compliance training.</li><li>
Ability to maintain the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors.</li><li>
Perform other duties as assigned by management.</li></ul><div> 
SECONDARY:</div><ul><li>
Assist with clerical work such as checking in patients, obtaining and recording demographic, insurance and financial information, with strong attention to detail and in a manner that is professional and caring to our patients.</li><li>
Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.</li><li>
Work as part of the overall team by answering telephone, taking messages and returning voicemails in a friendly and professional manner</li></ul><div> 
*** Additional Requirements and Responsibilities:</div><ul><li>
Level 1: High School Diploma or its equivalent with a current CPR license* and/or at least 1 year of experience as a certified LPN preferred in clinic setting, preferably urgent care</li><li>
Level 2: Certified LPN with a current CPR license* and either (1) 3 years&rsquo; experience in relevant role and 1 year of Fast Pace experience in Nurse role or (2) 4 years&rsquo; experience in relevant role. Or Certified RN with a current CPR license and either 1 years&rsquo; experience in relevant role and 1 year of Fast Pace experience in Nurse role or (2) 2 years&rsquo; experience as Nurse.</li><li>
Level 3: Certified LPN with a current CPR license* and either (1) 5 years&rsquo; experience in relevant role and 2 years of Fast Pace experience in Nurse role or (2) 6 years&rsquo; experience in relevant role OR Certified RN with a current CPR license and either 3 years&rsquo; experience in relevant role and 1 year of Fast Pace experience in Nurse role or (2) 4 years experience as a Nurse.</li><li>
Level 4: Certified RN with a current CPR license* and at least 10 year as a Nurse and 1 year of Fast Pace experience.</li><li>
Level 5: Certified RN with a current CPR license* and at least 15 years as a Nurse and 2 years of Fast Pace experience.</li><li>
Level 6: Certified LPN with a current CPR license* and either (1) 5 years&rsquo; experience in relevant role and 2 years of Fast Pace experience in Nurse role or (2) 6 years&rsquo; experience in relevant role OR Certified RN with a current CPR license and either 3 years&rsquo; experience in relevant role and 1 year of Fast Pace experience in Nurse role or (2) 4 years experience as a Nurse.</li></ul><div>
Additional Responsibilities:</div><ul><li>
Administration duties, including but not limited to scheduling, ordering, training, and other duties assigned by Clinic and or Regional Director</li><li>Receive and active within 7 days of hire.</li></ul>
Experience Requirements and Preferences::
<div>
Education: High School Diploma or its equivalent</div><div></div><div> 
AND</div><div> 
Experience: At least 1 year of experience as an LPN/RN preferred in clinic setting, preferably urgent care</div><div></div><div> 
Current License or Certification:</div><ul><li>
Graduate of an accredited school of Nursing.</li><li>
License must be active, in good standing, and verifiable with the proper regulatory agency.</li><li>
TB and IV Certification required to be obtained within 60 days of employment and maintained during employment if applicable in your state.</li></ul>
Education Requirements:: High School Diploma or Its Equivalent License Requirements:: Licensed Practical Nurse (LPN) - State or Compact License, Registered Nurse (RN) - State or Compact License Compliance:
<div>
Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct.
 
Please refer to the links below for information regarding your rights under certain federal laws:
 
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf 
https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf 
Mississippi Residents Only: 
In Mississippi, Fast Pace requires pre-employment/drug/alcohol testing as a condition of employment. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for &ldquo;the presence of drugs [or alcohol] in their metabolites.&rdquo; Miss. Code. Ann. &sect; 71-7-3(5).</div><div></div><div> 
Applicants are limited to individuals from states, excluding the following: California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia.</div>
Brand Name: Fast Pace Health</div>

Nurse (LPN or RN)

Snagoff

<ul><li>Provide high-quality patient care to patients in school/Five star Hotels</li><li>Collaborate with healthcare teams to develop an implement individualized care plans for students.</li><li>Conduct routine assessments and monitor patient progress to identify potential complications or changes in condition.</li><li>Implement infection control measures to prevent the spread of diseases within the school setting.</li><li>Participate in quality improvement initiatives to enhance patient outcomes and reduce errors.</li></ul>Job Type: Full-timePay: ₹25,000.00 - ₹35,000.00 per monthWork Location: In person

Female Staff GNM Nurse for 5 Star Hotel

Dr. Aravind's IVF Fertility & Pregnancy Centre

Job Title: Couple Coordinator / Patient Care Coordinator (IVF)Job Description :To act as the single point of contact for IVF couples, coordinating medical procedures, counselling schedules, investigations, billing, and follow-ups to ensure a smooth and stress-free treatment journey.Roles &amp; Responsibilities:<ul><li>Coordinate and guide couples through IVF / IUI / fertility treatment processes</li><li>Schedule and manage appointments, scans, procedures, and follow-ups</li><li>Explain treatment flow, investigations, and timelines (non-clinical)</li><li>Liaise between doctors, nurses, embryologists, lab, pharmacy, and billing</li><li>Ensure completion of consent forms, documentation, and case files</li><li>Support couples emotionally and ensure patient comfort</li><li>Track treatment progress and update records accurately</li><li>Coordinate billing estimates, package explanation, and payment follow-ups</li><li>Handle patient queries, feedback, and grievances politely</li><li>Maintain confidentiality and ethical standards</li><li>Ensure adherence to hospital SOPs and NABH guidelines</li><li>Assist in discharge summary coordination and post-treatment follow-ups</li></ul>Skills &amp; Competencies:<ul><li>Excellent communication and counselling skills</li><li>Empathy, patience, and patient-centric approach</li><li>Ability to handle sensitive cases and emotional situations</li><li>Basic medical knowledge of IVF (training will be provided)</li></ul>Qualification:<ul><li>Graduate in Life Sciences / Nursing / Social Work / Psychology </li><li>Experience in IVF / Hospital / Healthcare coordination preferred</li></ul>Experience:<ul><li>1&ndash;5 years in IVF coordination and patient care</li></ul>Job Types: Full-time, PermanentPay: ₹15,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Patient Care Coordinator

star children hospital

<ul><li>Patient Assessment &amp; Care</li><li>Medication &amp; Treatment</li><li>Monitoring</li><li>Documentation</li><li>Patient &amp; Family Education</li></ul>Job Type: Full-timePay: ₹13,000.00 - ₹16,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

b.sc nursing

Job Title: BHMS Doctor Job Description :To support IVF consultants by providing clinical assistance, patient assessment, documentation, counselling support, and day-to-day medical coordination, ensuring quality patient care and smooth clinical operations.Roles &amp; Responsibilities:<ul><li>Assist IVF consultants during OPD, procedures, and ward rounds</li><li>Take patient history, vitals, and maintain clinical case records</li><li>Explain treatment plans, investigations, and medication instructions</li><li>Monitor patients during stimulation, IUI, and post-procedure periods</li><li>Coordinate with nursing, lab, pharmacy, and couple coordinator teams</li><li>Handle emergency cases and escalate to senior doctors when required</li><li>Ensure proper documentation, consent forms, and discharge summaries</li><li>Follow hospital SOPs, NABH protocols, and ethical guidelines</li><li>Participate in patient counselling and follow-up coordination</li></ul>Skills &amp; Competencies:<ul><li>Good clinical knowledge and patient handling skills</li><li>Strong communication and counselling ability</li><li>Willingness to learn IVF protocols and procedures</li><li>Compassionate and patient-centric approach</li></ul>Qualification<ul><li>BHMS (Bachelor of Homoeopathic Medicine &amp; Surgery)</li></ul>Experience<ul><li>1&ndash;5 years (IVF / hospital experience preferred)</li></ul>Job Types: Full-time, PermanentPay: ₹15,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

BHMS doctor

Sagility

Job title Care Coach-Special Needs Plan About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Care Coach-Special Needs Plan Job Description: This is a seasonal position with a tentative end date of May 2026. Employees who remain in their role through the full duration of the assignment will be eligible for an end-of-season bonus. This bonus is designed to recognize and reward the dedication and commitment of team members who see the project through to completion. Are you passionate about helping others and making a difference in your community? At Sagility, we are seeking compassionate, detail oriented professionals to join our expanding team of Care Coaches. We welcome applications from individuals with a variety of educational and professional backgrounds who are ready to bring empathy, critical thinking, and dedication to patient care. What You Will Do As a Care Coach, you will support adult patients, many of whom are elderly or chronically ill by conducting health assessments, coordinating care, and guiding them through their healthcare journey. You will work in collaboration with members of the healthcare team to ensure patients understand their health benefits and receive the right care at the right time. Who We Are Looking For We welcome applicants who meet the following: <ul> <li> Education: Bachelor's or associate degree in any discipline</li> <li> Experience: Minimum of 2 years in direct adult patient care in similar settings as above</li> </ul> What You Bring <ul> <li>Proficiency in Microsoft Word, Excel, Outlook, and electronic records systems</li> <li>Strong interpersonal and communication skills</li> <li>Ability to build trust with patients, colleagues, and healthcare stakeholders.</li> <li>Critical thinking and problem-solving mindset</li> </ul> Preferred (but not required): <ul> <li>Experience with Medicare/Medicaid recipients</li> <li>Familiarity with health assessments and benefit coordination</li> <li>Background working with elderly or chronically ill patients.</li> <li>Experience in BPO healthcare</li> </ul> Why Join Sagility? We believe in supporting our team as much as they support our patients. As a Care Coach, you will have access to a wide range of benefits, including: <ul> <li>Pay is $17.00-$19.00 per hour </li> <li> Daily Pay Access your earnings when you need them.</li> <li> Comprehensive Benefits Medical, Dental, Vision, Life Insurance, Short and Long Term Disability</li> <li> Work-Life Balance Paid Time Off (PTO), Flexible Spending Account (FSA), Employee Assistance Program</li> <li> Retirement Savings 401(k) with employer contributions</li> <li> Education Support Tuition reimbursement to support your growth.</li> </ul> Ready to start a career where your compassion meets purpose? Apply today and take the first step toward becoming a Care Coach at Sagility. Join Sagility today and make a difference! Sagility is an Equal Opportunity Employer/Vet/Disability. Location: USAUnited States of America

Care Coach-Special Needs Plan

Search 10000+ Patient care specialist jobs near you this January. New roles added regularly across leading industries. Apply today.