patient case coordinator

Nuvance Health

<div>Description
RN Clinical Case Coordinator position in the Thoracic Surgery department in Danbury, CT
 Full Time, 40 hours per week, Monday-Friday between 8:00am-5:00pm.
Summary:
The RN Clinical Case Coordinator-Patient Navigator assists cancer patients and their families in maintaining the continuum of care by utilizing internal and community-based resources. Collaborates with other members of the interdisciplinary healthcare team to provide uninterrupted and integrated medical, financial, psychosocial, and vocational care of the patient in accordance with the patient's wishes, through a process of assessment, planning, implementation, and evaluation.
Responsibilities:
1. Conducts case findings. Screens cancer patients to identify support, education, discharge planning &amp; referral. Comprehensive assessment of patient's physical, functional, psychosocial &amp; financial status in cooperation with the health care team.
 
2. Develops, implements, and evaluates the plan of care and support through an interdisciplinary process in conjunction with the patient and family, linking the patient to appropriate institutional or community resources.
3. Procures services; serves as an advocate for patients and families with scarce resources. Facilitates referrals to state and local financial assistance agencies or programs.
4. Functions as a liaison between the hospital, physicians, patient, and community resources to achieve maximum communication between all parties so that care is coordinated and all needs of the patient are met.
5. Identifies quality issues related to cancer diagnosis, treatment and follow-up, risk management issues, and reimbursement issues with prompt referral to appropriate committee/personnel for action or resolution.
6. Assesses and evaluates cancer care through interaction with patients and surveys, and implements quality improvement projects as needed.
7. Serves as a representative of the cancer program/service line and lead person for coordination of care for patients.
8. Representing the cancer program provides education through health fairs and presentations to the community.
9. Supervises the volunteers within the cancer program, assuring compliance with appropriate patient interaction and confidentiality of information.
10. Participates as a member of the Cancer Committee; achieves the organization's established expectations with regard to customer service, teamwork, safety, and self-development.
11. Fulfills all compliance responsibilities related to the position.
12. Performs other duties as assigned.
Other Information:
Required: RN License. Experience in oncology nursing/case management. Excellent verbal and written skills, ability to conduct education programs. 
Minimum Experience: five years
Oncology certification or eligible. Candidate will be expected to have taken the GW Navigation program training, and if not, it will be expected within the first 6 months of employment.
Education Requirement: Bachelor's preferred, Associates.
Desired: Certification in Case Management and Oncology nursing.
Working Conditions:
Manual: Some manual skills/motor coord &amp; finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Nuvance Health Med Practice CT
Org Unit: 583
Department: DB Thoracic Surgery
Exempt: Yes
Salary Range: $45.93 - $85.29 Hourly</div>

RN Clinical Case Coordinator-Thoracic Surgery department -Danbury, CT

Skills Hub Recruitment Solutions

Location: Abu Dhabi, United Arab EmiratesJob Type: Full-time, Permanent About Us: Skills Hub Recruitment is excited to partner with a leading healthcare provider in Abu Dhabi, known for its unwavering commitment to providing patient-focused care. We are currently seeking a dedicated and detail-oriented Case Coordinator to join their passionate healthcare team. If you're driven by the opportunity to coordinate patient care, work closely with multidisciplinary teams, and ensure smooth healthcare delivery, this is the perfect role for you to make a real difference. Key Responsibilities: Case Management:<ul><li>Oversee and manage the case coordination process, ensuring timely, high-quality healthcare delivery. Collaborate with healthcare professionals to develop and implement customized care plans for patients.</li><li>Serve as a liaison between patients, families, and healthcare providers, ensuring that patient needs are met and their voices are heard throughout the care journey.</li></ul>Coordination of Care:<ul><li>Facilitate communication and cooperation between healthcare team members to ensure a seamless flow of appointments, tests, and consultations, maintaining continuity in patient care.</li></ul>Documentation:<ul><li>Keep accurate and detailed records of patient information, including assessments, care plans, and other critical documentation. Ensure all documentation is in compliance with healthcare regulations and organizational guidelines.</li></ul>Resource Management:<ul><li>Optimize the use of healthcare services and resources, aiming for cost-effective and efficient care delivery. Assist in identifying and utilizing community resources and support services as needed.</li><li>Educate patients and their families on medical conditions, treatment plans, and available resources, reinforcing guidance and recommendations provided by healthcare providers.</li></ul>Quality Improvement:<ul><li>Participate in ongoing quality improvement initiatives, contributing to case reviews and helping implement changes that improve the efficiency and effectiveness of care coordination.</li></ul>Crisis Management:<ul><li>Respond to crisis situations in a calm and effective manner, coordinating with the healthcare team to address challenges affecting patient care.</li></ul> Qualifications: <ul><li>Education: A Bachelors degree in Healthcare Administration, Nursing, Social Work, or a related field.</li><li>Experience: Minimum of 2 years of experience in case coordination or a similar healthcare role (e.g., Homecare, Hospitals, Medical Centers, or Clinics).</li><li>Regulatory Knowledge: Familiarity with healthcare regulations and compliance standards.</li><li>Language: Fluency in both Arabic and English (written and spoken).</li><li>Availability: Candidates must be immediately available to join the team.</li></ul> Required Skills: <ul><li>Communication: Strong verbal and written communication skills, with the ability to engage effectively with patients, families, and healthcare professionals.</li><li>Interpersonal Skills: Ability to establish and maintain positive relationships with patients and the healthcare team.</li><li>Organizational Skills: Excellent organizational abilities to handle multiple tasks, maintain detailed documentation, and manage time efficiently.</li><li>Problem-Solving: Analytical thinking to address challenges in patient care and develop effective solutions.</li><li>Team Collaboration: Ability to work cooperatively with healthcare professionals and staff to create a supportive, positive work environment.</li></ul> About Skills Hub: Skills Hub is an innovative online recruitment platform based in Abu Dhabi, connecting talented individuals with leading employers. We leverage cutting-edge algorithms and personalized job-matching technology to streamline the job search process, helping job seekers find the ideal career opportunities. Whether you are a recent graduate or a seasoned professional, Skills Hub supports you in taking the next step in your career. How to Apply: If you are passionate about making a positive impact in healthcare and meet the qualifications, we encourage you to apply immediately. We look forward to hearing from you!

Case Coordinator

Al Riyady Corporate Services

We are looking for a compassionate, detail-oriented, and professional Patient Coordinator to join our growing clinic. The ideal candidate will serve as the main point of contact between patients and the medical team, ensuring each patient receives exceptional care and service from their first inquiry through follow-up visits. Excellent English communication skills are essential for this role.Location: JBR, DubaiKey Responsibilities:<ul><li>Greet and assist patients in a warm, professional, and courteous manner.</li><li>Coordinate and schedule appointments, consultations, and follow-ups efficiently.</li><li>Provide detailed information about treatments, procedures, and services offered.</li><li>Maintain accurate patient records and ensure confidentiality at all times.</li><li>Liaise between patients, doctors, nurses, and other departments to ensure smooth communication and workflow.</li><li>Handle patient inquiries via phone, email, or in person promptly and professionally.</li><li>Follow up with patients after procedures to ensure satisfaction and address concerns.</li><li>Assist in preparing treatment plans and explaining financial details or packages when required.</li><li>Support front desk and administrative operations when needed.</li><li>Ensure the patient experience reflects the clinic&rsquo;s high standards of care and professionalism.</li></ul>Requirements:<ul><li>Proven experience as a Patient Coordinator, Receptionist, or Customer Service Representative in a medical, dental, or aesthetic clinic.</li><li>Excellent English communication skills &mdash; both verbal and written &mdash; are a must.</li><li>Strong interpersonal and organizational skills.</li><li>Professional appearance, positive attitude, and a customer-focused approach.</li><li>Proficiency in MS Office and clinic management systems.</li><li>Ability to handle multiple tasks while maintaining attention to detail.</li><li>A team player with empathy, patience, and discretion.</li><li>Immediate joiner preferred.</li></ul>Job Type: Full-timePay: AED6,500.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li></ul>Experience:<ul><li>Patient Coordinator: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Patient Coordinator

Seven Wellness Club

<div><div>The Patient Coordinator plays a critical role in ensuring a seamless and positive patient experience at the Clinic. Acting as the first point of contact for patients, this role involves managing appointments, handling patient inquiries, assisting with administrative tasks, and supporting the Clinic Manager in ensuring smooth clinic operations. The Patient Coordinator is responsible for maintaining excellent patient relationships, ensuring high levels of customer satisfaction, and contributing to the clinic&rsquo;s overall efficiency.</div><div></div><div> 
1. Patient Coordination &amp; Customer Service
 
</div><ul><li>Serve as the primary point of contact for patients, addressing inquiries and providing information on clinic services. 
</li><li>
Greet patients in a professional and friendly manner, ensuring a welcoming atmosphere. 
</li><li>
Schedule, reschedule, and confirm patient appointments, ensuring optimal scheduling to minimize wait times. 
</li><li>
Assist patients with pre-appointment paperwork, insurance verification, and necessary documentation. 
</li><li>
Address and resolve patient concerns and complaints in a timely and professional manner. 
</li><li>
Educate patients on available treatments, diagnostic screenings, and wellness programs offered at the clinic. 
</li></ul><div>
2. Administrative Support 
</div><ul><li>
Maintained accurate and up-to-date patient records in the clinic management system. 
</li><li>
Assist with patient check-in and check-out processes, ensuring all necessary documents and payments are collected. 
</li><li>
Coordinate with medical and non-medical staff to ensure a smooth patient journey through the clinic. 
</li><li>
Supported the Clinic Manager in daily administrative tasks, including report generation and operational coordination. 
</li><li>
Assist in maintaining front desk and waiting areas to ensure a clean, organized, and professional environment. 
</li></ul><div>
3. Appointment &amp; Scheduling Management 
</div><ul><li>
Manage the clinic&rsquo;s appointment booking system to maximize efficiency and minimize gaps in the schedule. 
</li><li>
Follow up with patients to confirm appointments and provide necessary pre-appointment instructions. 
</li><li>
Monitor appointment cancellations and implement strategies to reduce no-shows. 
</li><li>
Coordinate with doctors, nurses, and wellness practitioners to optimize their schedules and availability. 
</li></ul><div>
4. Billing &amp; Insurance Assistance 
</div><ul><li>
Assist patients with insurance queries and coordinate with the finance team to ensure proper documentation for claims. 
</li><li>
Processed patient payments, generated invoices, and provided payment receipts. 
</li><li>
Maintain knowledge of insurance policies and eligibility requirements to help patients navigate their coverage. 
</li></ul><div>
5. Compliance &amp; Quality Assurance 
</div><ul><li>
Ensure adherence to DHA regulations regarding patient confidentiality and medical records management. 
</li><li>
Assist in maintaining compliance with clinic policies, procedures, and industry best practices. 
</li><li>
Monitor and report any operational issues affecting patient experience or compliance. 
</li></ul><div>
6. Communication &amp; Relationship Management 
</div><ul><li>
Foster strong relationships with patients by ensuring clear and effective communication. 
</li><li>
Act as a liaison between patients and healthcare providers to facilitate smooth information flow. 
</li><li>
Gather patient feedback and suggest improvements to enhance service quality and patient satisfaction. 
</li><li>
Work closely with the marketing team to promote patient engagement initiatives and wellness programs.</li></ul><div></div><h3 class="jobSectionHeader"> 
Requirements</h3><ul><li>
Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred.
 
</li><li>Minimum 2+ years of experience in a client-facing role within a healthcare or wellness facility. 
</li><li>
Strong understanding of clinic operations, patient coordination, and customer service principles. 
</li><li>
Knowledge of Dubai Healthcare Authority (DHA) regulations is a plus. 
</li><li>
Experience with appointment scheduling software and electronic medical records (EMR) systems. 
</li><li>
Excellent organizational skills with strong attention to detail. 
</li><li>
Exceptional communication and interpersonal skills, with fluency in English (Arabic proficiency is a plus). 
</li><li>
Ability to handle sensitive patient information with discretion and professionalism.</li></ul><div></div><div> 
Key Competencies:</div> 
<div></div><ul><li>
Customer Service Excellence: Ability to provide a warm and engaging patient experience. 
</li><li>
Organizational Skills: Capable of handling multiple tasks efficiently and ensuring smooth scheduling. 
</li><li>
Attention to Detail: Ensuring accuracy in patient records, billing, and scheduling. 
</li><li>
Communication &amp; Interpersonal Skills: Strong ability to interact effectively with patients, staff, and management. 
</li><li>
Problem-Solving &amp; Adaptability: Ability to resolve patient concerns and adapt to a fast-paced healthcare environment. 
</li><li>
Technology Proficiency: Comfort with clinic management software and digital patient records.</li></ul></div><div></div>

Clinic Patient Coordinator

Dr. Gad Dental Clinic

Job Title: Dental Laboratory CoordinatorJob SummaryThe Dental Laboratory Coordinator is responsible for overseeing and coordinating all laboratory-related activities, ensuring smooth workflow, timely delivery of cases, and effective communication between the dental laboratory, clinicians, and reception team. The role ensures that all cases entering and leaving the lab are accurately tracked, prioritized, and completed according to clinical requirements and patient timelines.Key ResponsibilitiesLaboratory Case Management* Monitor and document all cases entering and exiting the dental laboratory (digital and physical).* Ensure accurate case records, prescriptions, and attachments are complete before processing.* Track case progress and update relevant teams on status and delivery timelines.Workflow &amp; Technician Coordination* Monitor technicians&rsquo; schedules, workload, and daily task distribution.* Allocate cases efficiently to technicians based on complexity, urgency, and skill level.* Ensure optimal workflow within the lab to avoid delays or bottlenecks.Prioritization &amp; Time Management* Set case priorities according to doctors&rsquo; clinical needs and patients&rsquo; appointment schedules.* Ensure urgent and high-priority cases are identified and handled accordingly.* Follow up closely to ensure all work is completed within agreed timelines.Communication &amp; Coordination* Act as the main point of contact between the dental laboratory, doctors, and reception/front desk.* Communicate case requirements, modifications, and feedback clearly to technicians.* Coordinate delivery dates with reception to align with patient appointments.Required Skills &amp; Qualifications* Strong organizational and multitasking skills.* Excellent communication skills (verbal and written).* Ability to work under pressure and manage tight deadlines.* Proficiency in dental lab software and case tracking systems is an advantage.Key Competencies* Attention to detail* Time management and prioritization* Team coordination* Problem-solving* Professional communicationJob Type: Full-time

Dental Laboratory Coordinator

Dr. Aravind's IVF Fertility & Pregnancy Centre

Job Title: Couple Coordinator / Patient Care Coordinator (IVF)Job Description :To act as the single point of contact for IVF couples, coordinating medical procedures, counselling schedules, investigations, billing, and follow-ups to ensure a smooth and stress-free treatment journey.Roles &amp; Responsibilities:<ul><li>Coordinate and guide couples through IVF / IUI / fertility treatment processes</li><li>Schedule and manage appointments, scans, procedures, and follow-ups</li><li>Explain treatment flow, investigations, and timelines (non-clinical)</li><li>Liaise between doctors, nurses, embryologists, lab, pharmacy, and billing</li><li>Ensure completion of consent forms, documentation, and case files</li><li>Support couples emotionally and ensure patient comfort</li><li>Track treatment progress and update records accurately</li><li>Coordinate billing estimates, package explanation, and payment follow-ups</li><li>Handle patient queries, feedback, and grievances politely</li><li>Maintain confidentiality and ethical standards</li><li>Ensure adherence to hospital SOPs and NABH guidelines</li><li>Assist in discharge summary coordination and post-treatment follow-ups</li></ul>Skills &amp; Competencies:<ul><li>Excellent communication and counselling skills</li><li>Empathy, patience, and patient-centric approach</li><li>Ability to handle sensitive cases and emotional situations</li><li>Basic medical knowledge of IVF (training will be provided)</li></ul>Qualification:<ul><li>Graduate in Life Sciences / Nursing / Social Work / Psychology </li><li>Experience in IVF / Hospital / Healthcare coordination preferred</li></ul>Experience:<ul><li>1&ndash;5 years in IVF coordination and patient care</li></ul>Job Types: Full-time, PermanentPay: ₹15,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Patient Care Coordinator

Orthocure Medical Center -Mirdif

Role OverviewOrthocure Medical Center is seeking an experienced Clinical Research Coordinator to support our post‑operative research program. The role focuses on collecting clinical data, coordinating patient follow‑ups, and preparing case reports for DHA submission and scientific publication.Key Responsibilities<ul><li>Conduct post‑operative patient follow‑ups to gather accurate clinical and recovery data.</li><li>Prepare and organize clinical documentation for research and reporting.</li><li>Draft, edit, and finalize clinical case reports in collaboration with surgeons and clinical teams.</li><li>Submit case reports to DHA following all regulatory requirements and formatting standards.</li><li>Prepare manuscripts for publication in recognized medical journals or scientific platforms.</li><li>Ensure compliance with ethical, scientific, and regulatory guidelines throughout the research process.</li><li>Coordinate with multidisciplinary teams to validate clinical details and ensure accuracy.</li><li>Maintain strict confidentiality and data integrity in line with UAE healthcare regulations.</li></ul>Mandatory Requirements (Strongly Emphasized)<ul><li>Must have proven experience publishing clinical case reports to DHA &mdash; including formatting, documentation, and submission workflows.</li><li>Must have experience preparing manuscripts for scientific publication (local or international journals).</li><li>Strong knowledge of DHA research and case submission standards.</li><li>Ability to write, edit, and structure scientific manuscripts according to CARE or journal guidelines.</li><li>Experience in clinical research coordination, including data collection and ethical compliance.</li><li>Strong understanding of medical terminology and orthopedic procedures.</li></ul>Job Types: Full-time, Part-time

Clinical Research Coordinator

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