patient coordinator front desk

Al Riyady Corporate Services

We are looking for a compassionate, detail-oriented, and professional Patient Coordinator to join our growing clinic. The ideal candidate will serve as the main point of contact between patients and the medical team, ensuring each patient receives exceptional care and service from their first inquiry through follow-up visits. Excellent English communication skills are essential for this role.Location: JBR, DubaiKey Responsibilities:<ul><li>Greet and assist patients in a warm, professional, and courteous manner.</li><li>Coordinate and schedule appointments, consultations, and follow-ups efficiently.</li><li>Provide detailed information about treatments, procedures, and services offered.</li><li>Maintain accurate patient records and ensure confidentiality at all times.</li><li>Liaise between patients, doctors, nurses, and other departments to ensure smooth communication and workflow.</li><li>Handle patient inquiries via phone, email, or in person promptly and professionally.</li><li>Follow up with patients after procedures to ensure satisfaction and address concerns.</li><li>Assist in preparing treatment plans and explaining financial details or packages when required.</li><li>Support front desk and administrative operations when needed.</li><li>Ensure the patient experience reflects the clinic&rsquo;s high standards of care and professionalism.</li></ul>Requirements:<ul><li>Proven experience as a Patient Coordinator, Receptionist, or Customer Service Representative in a medical, dental, or aesthetic clinic.</li><li>Excellent English communication skills &mdash; both verbal and written &mdash; are a must.</li><li>Strong interpersonal and organizational skills.</li><li>Professional appearance, positive attitude, and a customer-focused approach.</li><li>Proficiency in MS Office and clinic management systems.</li><li>Ability to handle multiple tasks while maintaining attention to detail.</li><li>A team player with empathy, patience, and discretion.</li><li>Immediate joiner preferred.</li></ul>Job Type: Full-timePay: AED6,500.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li></ul>Experience:<ul><li>Patient Coordinator: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Patient Coordinator

GO PT

Job Title: Clinic Coordinator / Patient Care Coordinator Location: GOPT Clinic Employment Type: Full-timeJob SummaryWe are looking for a proactive and empathetic Clinic Coordinator who will be the first point of contact for patients and play a key role in managing daily clinic operations. The ideal candidate should be comfortable handling patients, managing appointments, pitching treatment packages, and ensuring smooth follow-ups.Key ResponsibilitiesPatient Handling &amp; Front Desk<ul><li>Greet patients warmly and ensure a positive clinic experience</li><li>Handle walk-ins, phone calls, and enquiry messages professionally</li><li>Register patients and maintain basic records</li></ul>Appointments &amp; Scheduling<ul><li>Schedule, reschedule, and confirm patient appointments</li><li>Coordinate between doctors, physiotherapists, and patients</li><li>Ensure minimal waiting time and smooth daily flow</li></ul>Sales &amp; Package Pitching<ul><li>Explain treatment plans and available packages clearly to patients</li><li>Pitch therapy packages confidently and ethically</li><li>Address basic patient doubts and escalate clinical queries to the doctor</li></ul>Follow-ups &amp; Lead Management<ul><li>Follow up with patients who:</li><li>Enquired but did not book</li><li>Missed appointments</li><li>Were advised packages or repeat sessions</li><li>Maintain a follow-up tracker and ensure timely callbacks</li></ul>Call &amp; Data Tracking<ul><li>Track incoming calls, enquiries, conversions, and follow-ups</li><li>Maintain simple reports using Excel / Google Sheets</li><li>Share daily or weekly updates with the clinic head</li></ul>Coordination &amp; Support<ul><li>Coordinate with therapists for session availability</li><li>Support basic administrative tasks as required</li><li>Maintain discipline, professionalism, and confidentiality at all times</li></ul>Required Qualifications &amp; SkillsEducation<ul><li>Any Graduate (preferred)</li></ul>Skills<ul><li>Good verbal and written communication skills</li><li>Strong people skills and patient-handling ability</li><li>Basic knowledge of Excel / Google Sheets</li><li>Comfortable with phone calls and follow-ups</li><li>Ability to multitask and stay organized</li></ul>Preferred Traits<ul><li>Experience in clinic / hospital / wellness center / front-desk role</li><li>Sales or customer service background is a plus</li><li>Calm, polite, and solution-oriented attitude</li></ul>What We&rsquo;re Looking For<ul><li>Someone who can own the front desk, not just sit at it</li><li>Comfortable talking about pricing and packages politely</li><li>Patient-focused but business-aware</li><li>Reliable, responsible, and presentable</li></ul>Why Join Us<ul><li>Growing healthcare practice</li><li>Direct interaction with doctors and therapists</li><li>Opportunity to learn clinic operations and patient management</li><li>Stable role with scope for performance-based growth</li></ul>Job Type: Full-timePay: ₹9,653.31 - ₹30,000.00 per monthBenefits:<ul><li>Paid sick time</li></ul>Work Location: In personApplication Deadline: 15/01/2026

Clinic Coordinator

Pristyn Care

Role SummaryThe Clinic Coordinator is responsible for managing day-to-day clinic operations for the General Surgeon, ensuring smooth patient flow, accurate OPD collections, proper coordination between clinical and non-clinical teams, and compliance with organisational SOPs.Key Responsibilities1. OPD &amp; Patient Management<ul><li>Coordinate patient appointments and manage daily OPD flow.</li><li>Ensure 100% OPD fee collection as per company policy.</li><li>Maintain accurate patient records and appointment details.</li><li>Handle patient queries and provide clear information on consultation charges and processes.</li></ul>2. Billing &amp; Reconciliation<ul><li>Collect OPD fees through approved payment modes (cash/online).</li><li>Perform daily/weekly reconciliation and submit reports as per SOP.</li><li>Share OPD data with internal teams (Finance / PX / Category) within defined timelines.</li><li>Ensure OPD collections are correctly reflected in systems and adjusted in AR, where applicable.</li></ul>3. Doctor Coordination<ul><li>Coordinate with the General Surgeon regarding OPD schedules and patient flow.</li><li>Ensure timely communication of OPD numbers, doctor sitting, and operational updates.</li><li>Assist the doctor with administrative support during OPD hours.</li></ul>4. Clinic Operations<ul><li>Ensure clinic infrastructure and equipment (OPD machine, headlight, drills, etc.) are functional.</li><li>Coordinate with city/operations teams for maintenance and issue resolution.</li><li>Ensure availability of required forms, scanners, and system access at the front desk.</li></ul>5. SOP Compliance<ul><li>Follow and enforce OPD collection and reconciliation SOPs.</li><li>Ensure clinic staff and front-desk personnel are trained on processes and app usage.</li><li>Flag deviations or gaps to the City Manager / Operations Head immediately.</li></ul>6. Reporting &amp; Communication<ul><li>Share daily OPD reports with PX/MD teams as per defined timelines.</li><li>Maintain WhatsApp/communication groups for smooth coordination with internal stakeholders.</li><li>Escalate operational or financial issues promptly to avoid revenue leakage.</li></ul>Key Skills &amp; Competencies<ul><li>Strong coordination and communication skills.</li><li>Basic knowledge of billing, OPD processes, and reconciliation.</li><li>Proficiency in using mobile apps and basic MS Excel.</li><li>Ability to handle patients professionally and empathetically.</li><li>Attention to detail and process adherence.</li></ul>Educational Qualification<ul><li>Graduate preferred (any discipline).</li><li>Experience in healthcare/clinic operations is an added advantage.</li></ul>Experience6months &ndash;3 years of experience in clinic coordination, front desk operations, or hospital administration preferred.Job Type: Full-timePay: ₹8,086.00 - ₹22,000.00 per monthApplication Question(s):<ul><li>Current ctc?</li><li>Expected Ctc?</li></ul>Location:<ul><li>Chandigarh, Chandigarh (Required)</li></ul>Work Location: In person

Clinical Support Worker

Baby Joy Fertility and IVF Centre

Clinical Co-ordinator / Patient Co-ordinatorExperience- 3 - 5 yrs in same profileLocation: sherpur Chowk,LudhianaJob Description Assist to Doctor in OPD Lineup Patient for Procedure, time &amp;amp; data. Coordinate with Patient and Doctor. Coordinate with Embryologist and clinical team. Update Reports to Patient. Conduct Patient Camps Maintain File of Patient (Manual+ Computer).If interested share resume/call Jisha HR 7838291747Job Type: Full-timePay: ₹20,000.00 - ₹25,000.00 per monthWork Location: In person

True Life Medical Center

Job Responsibilities: Procedure Pre visit Receive and collect all patient identification information and register all data on the system.<ul><li>(to minimize waiting time before getting the service).</li><li>Make sure with Customer Service Department scheduling, rescheduling, canceling appointment are confirmed before informing the VIP patient and update if there will be any changes.</li><li>Inform Doctor, Customer service supervisor &amp; Nurses about the Appointments of VIP Patients.</li><li>During Visit</li></ul><ul><li>Warm welcome the VIP patient with good smile and guide him to the right department.</li><li>Politely ask the VIP patient to rest in the waiting area until the nurse will take to the doctor.</li><li>Wait for the patient to finish from the doctor visit, while finishing all paper work (insurance, requests, other services) in same department to minimize waiting time</li><li>Make sure patient will pay his Bill before taking the next appointment</li><li>Accompany patients while moving from one department to another to guarantee proper services (Radiology, Laboratory, Pharmacy etc)</li><li>Book the next appointment according to Doctor&rsquo;s request</li><li>Write the appointment date and time in an appointment card and confirm with the patient one day before next appointment by phone call</li><li>Thank the patient for visiting the Hospital and wish all the best</li></ul><ul><li>Make sure to follow policies and procedures to maximize patient satisfaction, prevent adverse event &amp; errors plus promote patient safety .</li><li>Performs miscellaneous job-related duties as assigned by the Direct Reporting Authority</li></ul>Job Type: Full-time

Patient Coordinator - Arabic

Anandi Multispeciality Hospital

Anandi Multispeciality Hospital is seeking a polite, organized, and patient-friendly Receptionist to join our healthcare team. The receptionist will be the first point of contact for patients and visitors, ensuring a welcoming environment while handling front desk operations efficiently.Key Responsibilities:<ul><li>Greet and assist patients, visitors, and attendants courteously</li><li>Handle patient registrations and appointment scheduling</li><li>Answer phone calls and respond to inquiries professionally</li><li>Maintain patient records and front desk documentation</li><li>Coordinate with doctors, nurses, and other departments</li><li>Manage billing desk support and basic administrative tasks</li><li>Ensure cleanliness and organization of the reception area</li><li>Follow hospital policies and patient confidentiality guidelines</li></ul>Job Types: Full-time, Permanent, FresherPay: ₹7,000.00 - ₹12,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Receptionist

Mindpath Health

<div>Make a Difference. Grow in Your Career. Thrive with Us.
About the Role
At Mindpath Health, we&rsquo;re on a mission to make mental health care more accessible and more human. As a national leader in mental health services, we empower our clinicians, support our teams, and prioritize care that helps people truly thrive.
The Front Office Coordinator is a vital member of the Front Office team, supporting both clinicians and patients. This role delivers consistently friendly, high-quality customer service across all patient interactions, helping to create a welcoming, safe, and patient-centered environment. The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to maintain accurate, up-to-date records and facilitate effective communication across departments in alignment with Mindpath Health standards.
This role is full-time (40 hours/week, Monday&ndash;Friday) onsite in our Monterey office.
What You&rsquo;ll Do<ul><li>
Serve as the first point of contact for patients and visitors, delivering a positive, professional patient experience in person and by phone</li><li>
Schedule appointments; answer, triage, and route incoming calls and messages; and communicate patient needs to clinical staff in a timely manner</li><li>
Collect co-pays and outstanding balances, explain paperwork, and ensure accurate completion of patient forms</li><li>
Collect, verify, and update patient demographic and insurance information</li><li>
Assist patients with understanding Mindpath Health policies, procedures, and services</li><li>
Recognize situations requiring escalation and use effective de-escalation techniques to support patient safety and satisfaction</li><li>
Support clinicians by managing arrivals, scheduling changes, incoming communications, and general administrative tasks (faxing, copying, scanning)</li><li>
Collaborate effectively with front office staff, clinical teams, and leadership to support daily operations and continuous process improvement</li><li>
Identify patient satisfaction concerns and contribute recommendations for resolution</li><li>
Adhere to company policies and maintain strict compliance with patient privacy and confidentiality standards</li></ul>
What You&rsquo;ll Bring<ul><li>
Experience using EMR/EHR and/or practice management systems required</li><li>
High school diploma or equivalent</li><li>
2+ years of recent experience in a clerical, administrative, receptionist, or front office coordination role</li><li>
1+ year of customer service experience, preferably in a healthcare setting</li><li>
Proficiency with Microsoft Office (Outlook, Excel, Word), multiline phone systems, and accurate data entry/typing</li><li>
Strong interpersonal skills with the ability to build effective relationships with patients, clinicians, leadership, and staff</li><li>
Demonstrated empathy and compassion when supporting individuals experiencing mental health challenges</li><li>
Ability to remain calm, professional, and effective when assisting upset patients or families</li><li>
Excellent verbal and written communication skills</li><li>
Strong organizational skills with keen attention to detail and the ability to prioritize and multitask in a fast-paced environment</li><li>
Effective problem-solving skills, sound judgment, and the ability to think independently under pressure</li><li>
Ability to work both independently and collaboratively as part of a team</li><li>
Commitment to maintaining strict confidentiality of all personal and protected health information</li></ul>
Compensation 
The pay rate for this position is $24 per hour.
Why Join Mindpath Health?
When you join our team, you&rsquo;re not just accepting a job, you&rsquo;re stepping into a community built on support, inclusion, and growth.
Benefits &amp; Perks<ul><li>
Medical, Dental, and Vision coverage</li><li>
Employee Assistance Program (EAP)</li><li>
Life &amp; Long-Term Disability Insurance</li><li>
401(k) with employer match</li><li>
Paid time off starting at 15 days per year</li><li>
Paid parental leave</li><li>
Tuition reimbursement</li></ul>
About Us
Mindpath Health is redefining how mental health care is delivered. Today, we operate in more than 100 locations across six states, providing a full range of psychiatric and therapy services via in-person and telehealth appointments. Our team is deeply committed to supporting total health through compassionate, collaborative care.
If you're looking for a purpose-driven organization where your work truly matters, we&rsquo;d love to meet you.
Mindpath Health is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.</div>

Front Office Coordinator

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