patient coordinator front desk

Al Riyady Corporate Services

We are looking for a compassionate, detail-oriented, and professional Patient Coordinator to join our growing clinic. The ideal candidate will serve as the main point of contact between patients and the medical team, ensuring each patient receives exceptional care and service from their first inquiry through follow-up visits. Excellent English communication skills are essential for this role.Location: JBR, DubaiKey Responsibilities:<ul><li>Greet and assist patients in a warm, professional, and courteous manner.</li><li>Coordinate and schedule appointments, consultations, and follow-ups efficiently.</li><li>Provide detailed information about treatments, procedures, and services offered.</li><li>Maintain accurate patient records and ensure confidentiality at all times.</li><li>Liaise between patients, doctors, nurses, and other departments to ensure smooth communication and workflow.</li><li>Handle patient inquiries via phone, email, or in person promptly and professionally.</li><li>Follow up with patients after procedures to ensure satisfaction and address concerns.</li><li>Assist in preparing treatment plans and explaining financial details or packages when required.</li><li>Support front desk and administrative operations when needed.</li><li>Ensure the patient experience reflects the clinic&rsquo;s high standards of care and professionalism.</li></ul>Requirements:<ul><li>Proven experience as a Patient Coordinator, Receptionist, or Customer Service Representative in a medical, dental, or aesthetic clinic.</li><li>Excellent English communication skills &mdash; both verbal and written &mdash; are a must.</li><li>Strong interpersonal and organizational skills.</li><li>Professional appearance, positive attitude, and a customer-focused approach.</li><li>Proficiency in MS Office and clinic management systems.</li><li>Ability to handle multiple tasks while maintaining attention to detail.</li><li>A team player with empathy, patience, and discretion.</li><li>Immediate joiner preferred.</li></ul>Job Type: Full-timePay: AED6,500.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li></ul>Experience:<ul><li>Patient Coordinator: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Patient Coordinator

Uniscans & Labs Pvt Ltd

Job Description &ndash; Patient Coordinator (Scans &amp; Labs)Job Title: Patient Coordinator Department: Operations / Front Office Location: Valasaravakkam, Tondiarpet, Karapakkam (OMR), Avadi, Tambaram, Vadapalani, Redhills, Virudhachalam &amp; VelloreNo of Post: 10Salary : Upto Rs.22000/-Experience : 1 - 3 years Reports To: Centre Manager / Operations Manager1. Purpose of the RoleTo provide a seamless patient experience by coordinating patient appointments, assisting with registrations, guiding patients through diagnostic procedures, and ensuring excellent customer service while maintaining operational efficiency.2. Key ResponsibilitiesA. Patient Handling &amp; Customer Service<ul><li>Welcome patients and visitors courteously and professionally.</li><li>Assist patients with registration, appointment scheduling, and report collection.</li><li>Provide clear and accurate information regarding tests, procedures, and preparation instructions.</li><li>Coordinate with doctors, technicians, and administrative staff to ensure smooth patient flow.</li><li>Address patient queries and concerns promptly and escalate issues when necessary.</li></ul>B. Coordination &amp; Communication<ul><li>Maintain effective communication between patients and internal teams (technical, operations, and billing).</li><li>Ensure patients are guided properly to different departments or diagnostic procedures.</li><li>Follow up with patients regarding report availability and delivery timelines.</li></ul>C. Administrative Support<ul><li>Maintain patient records, daily attendance, and appointment logs accurately.</li><li>Assist in billing coordination and ensure proper documentation of payments and receipts.</li><li>Monitor patient waiting areas to ensure cleanliness and comfort.</li><li>Generate reports related to patient visits, feedback, and operational efficiency.</li></ul>D. Professionalism &amp; Compliance<ul><li>Maintain a professional appearance and adhere to dress code standards.</li><li>Follow SOPs and regulatory guidelines for patient handling and data privacy.</li><li>Ensure confidentiality of patient information at all times.</li></ul>E. Process Improvement<ul><li>Identify opportunities to improve patient experience and operational workflows.</li><li>Support new initiatives and projects related to patient management.</li></ul>3. Qualifications &amp; Experience<ul><li>Education: Graduate / Diploma in Healthcare, Hospital Administration, Life Sciences, or related field.</li><li>Experience: Minimum 1&ndash;3 years in patient coordination, front office, or healthcare operations in hospitals or diagnostic centres.</li><li>Skills Required:</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Customer service-oriented with empathy and patience.</li><li>Basic computer knowledge (MS Office, patient management software).</li><li>Ability to handle high-pressure situations calmly and professionally.</li></ul>4. Working Conditions<ul><li>6-day working schedule (may include rotational shifts if required).</li><li>Must be presentable, well-groomed, and maintain high standards of personal hygiene.</li><li>Interactions with patients, doctors, and staff require professional and courteous behavior at all times.</li></ul>Job Types: Full-time, PermanentPay: Up to &#8377;22,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Patient Coordinator (Scans & Labs)

My London Skin Clinic

Are you passionate about delivering exceptional client journeys and converting quality leads in a luxury medical setting?Join us at My London Skin Clinic, a leading, high-end aesthetics, health, wellness and dental clinic with a strong reputation in the UK and UAE for innovation, patient care, and outstanding results. Based in the iconic Jumeirah Beach Hotel and the heart of DIFC.We are seeking an experienced Patient Coordinator to take ownership of all new patient enquiries, ensuring each lead is nurtured, managed, and converted with excellence across all platforms. With our ever expanding team, this individual must be hard working, a team player and above all be able to relay this to appease patient flow and increase leads and conversions across the business.Key Responsibilities:<ul><li>Manage and respond promptly to all incoming leads.</li><li>Convert enquiries into consultations and treatments through professional, informative, and persuasive communication</li><li>Maintain an organized CRM/log of all leads and follow-ups</li><li>Track and report on lead sources, conversion rates, and performance KPIs</li><li>Work closely with the marketing team to understand campaigns and ensure strong ROI on lead generation</li><li>Coordinate with doctors and clinic staff to optimize appointment booking flow</li><li>Assist in developing scripts, responses, and communication strategies that reflect the clinic&rsquo;s premium image</li></ul>What We&rsquo;re Looking For:<ul><li>Minimum 5 years&rsquo; experience in sales coordination, or client-facing roles (aesthetics, wellness, or luxury service preferred)</li><li>Strong communication and interpersonal skills, both verbal and written</li><li>Highly organized, proactive, and target-driven</li><li>Professional, polished demeanour that reflects our luxury brand image</li><li>Experience using CRMs, booking systems, and follow-up tools</li></ul>What We Offer:<ul><li>Competitive salary + commission/incentives based on performance.</li><li>Opportunity to be part of a fast-growing, internationally recognized clinic</li><li>Training and development in luxury client care and advanced treatment knowledge</li><li>Supportive and dynamic team environment</li><li>Beautiful work setting in one of Dubai&rsquo;s leading wellness clinics.</li></ul>If you're driven by results, take pride in excellent communication, and want to be part of a brand that values innovation and elegance we&rsquo;d love to hear from you.Job Types: Full-time, PermanentPay: From AED8,000.00 per monthApplication Question(s):<ul><li>Do you speak any other languages?</li><li>Have you worked in the Medical Industry before?</li></ul>Experience:<ul><li>Patient Cordinator: 3 years (Preferred)</li></ul>Language:<ul><li>English as your first language? (Required)</li></ul>

Patient Coordinator for Aesthetic Clinic

Wee Care Clinic

Clinic reception and coordinator serves as the first point of contact for patients and visitors. They are responsible for managing front-desk operations including patient registration, appointment scheduling, billing assistance, and coordination between patients and Doctors to ensure efficient workflow and a high standard of customer service.Key Responsibilities:Greet patients and visitors warmly and professionally* Register patients, verify personal and insurance information* Schedule appointments* Handle incoming phone calls and respond to queries* Maintain patient records and ensure data entry accuracy* Coordinate with lab technicians and pathologists* Collect payments and issue receipts/invoices* Prepare daily reports of patient visits and transactions* Maintain a clean, organized, and welcoming reception area* Ensure confidentiality of patient information (HIPAA compliance or local privacy laws)Job Types: Full-time, Permanent, FresherPay: &#8377;10,000.00 - &#8377;15,000.00 per monthWork Location: In person

Clinic Receptionist

OneHealth

<div>
 
 
 Duties and Responsibilities
 
 
 
 
 Functional
 
 :
 
 <ul>
 <li>
 Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk.
 </li>
 <li>
 Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains pre-patient registration, demographic and insurance information, as well answering phone calls and scheduling appointments. Collects co-payments at time of service and manages daily cash receipts.
 </li>
 <li>
 Demonstrates excellent customer service, escorting patients, responds promptly to patient, physician and clinical requests, while verifying patient information, processing payments, and resolving any billing discrepancies.
 </li>
 <li>
 Maintain accurate and confidential patient records, updating files and documents as needed.
 </li>
 <li>
 Handling approval process while verifying patient information and processing the approval.
 </li>
 <li>
 Ability to perform upselling &amp; cross-selling / promoting services to our existing customer according to their needs.
 </li>
 <li>
 Handle patients queries personally or via email.
 </li>
 <li>
 Handle cash and bank related transactions if assigned and ensure100% accuracy.
 </li>
 <li>
 Record &amp; maintain all patients data. Ensure accurate &amp; timely data entry into the system with zero errors.
 </li>
 <li>
 Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
 </li>
 <li>
 Inform the patients about the available services, products, and promotions.
 </li>
 <li>
 Encourage patients to provide feedback on services provided and their overall experience.
 </li>
 <li>
 Ensure that the entire process is completed within the mandated Turn Around Time.
 </li>
 <li>
 Work closely with healthcare professionals to ensure seamless communication and coordination of patient care
 </li>
 <li>
 Handling booking, scheduling, inquiries, transfer to physicians, tele services, customer complaints, billing inquiries, customer survey.
 </li>
 <li>
 Maintain a professional and courteous manner while protecting confidential patient information.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree from reputable university.
 
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 0-2 years
 </li>
 <li>
 Experience in medical center, customer service or related experience in a healthcare setting is preferred.
 </li>
 <li>
 Pharmaceutical/ Insurance/ medical/ healthcare background is a plus.
 </li>
 <li>
 Knowledge of patient registration, medical appointment scheduling, health insurance is a plus.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Very good in English.
 </li>
 <li>
 Superior written and verbal communication skills.
 </li>
 <li>
 Ability to organize and prioritize coordination of multiple jobs/assignments and remain levelheaded and focused even when faced with strict deadlines and last-minute deviations.
 </li>
 <li>
 Excellent communication skills and customer handling skills.
 </li>
 <li>
 Strong problem solving and analytical skills.
 </li>
 <li>
 Flexible team player.
 </li>
 <li>
 Eagerness to learn and be a pillar of support for the larger brand team.
 </li>
 <li>
 Proactive, Energetic, Action Oriented, and detail-driven
 </li>
 <li>
 Time Management.
 </li>
 </ul>
 
 
 
 
 
 Job expectations:
 
 
 <ul>
 <li>
 Customer Care Coordinator will work 48 hours per week.
 </li>
 <li>
 Customer Care Coordinator will be able to work based on rotational shifts so that the workload is kept fair to everyone/ colleagues.
 </li>
 <li>
 Medical Centers working hours are from 9:00 AM to 12:30 Midnight, the customer care coordinator will work 8 hours per day during these working hours rotationally.
 </li>
 <li>
 Ability to work flexible days and hours, including mornings, nights, weekends, and public holidays.
 </li>
 <li>
 Company operates shift patterns &amp; rosters that are designed around the needs of the business and medical center.
 </li>
 <li>
 Weekends/Off Days are variable/ change on a rotational weekly basis.
 </li>
 <li>
 Customer Care Coordinator could be relocated or assigned to another center/location based on business needs &amp; performance, either temporarily or permanently, and Employee will be informed in advance and will be fully aligned with the management.
 </li>
 <li>
 Punctuality: Responsible for arriving to work on time.
 </li>
 <li>
 Wearing company required full uniform according to management instructions and internal dress code policy.
 </li>
 <li>
 A formal training program is assured that Customer Care Coordinators are properly trained for the job, either online/web-based or instructor led training.
 </li>
 <li>
 Ensure full attendance &amp; completion of training course provided by the company.
 </li>
 </ul>
 
 
 
 
 
 Customer Care Coordinator position at Reception area
 
 
 <ul>
 <li>
 Customer Care Coordinator are the first to interact with customers and are the ambassadors of the business.
 </li>
 <li>
 Customer Care Coordinator are company frontliners and will work at Reception area.
 </li>
 <li>
 Customer Care Coordinator will learn and use medical terminologies, medical billing and coding.
 </li>
 </ul>
</div>

Customer Care Coordinator / Receptionist

ELANCE PHARMA

need a patient care cordinator who can guide patients to the doctors,medications also the data of the patients.Job Types: Full-time, PermanentPay: &#8377;11,432.19 - &#8377;28,264.04 per monthWork Location: In person

Archish Fertility & IVF

Patient Relation coordinator will be responsible for the following actions:<ul><li>Managing daily appointments</li><li>Checking with doctor and coordinating for the appointments</li><li>Billing</li><li>Documentation</li><li>Calling for follow up schedules</li></ul>We are looking for someone who has experience working in the front desk, greeting patients and billing.Anyone from healthcare will be a plus point.Shift timings: 9:30-5:30Working Days: Monday to SaturdayLocation: Sarjapura Road, BengaluruJob Types: Full-time, PermanentPay: &#8377;22,000.00 - &#8377;26,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

Patient Care Coordinator

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