patient coordinator

Mount Sinai Health System

<div>Description
The Patient Coordinator II is a senior level individual, responsible for initiating and establishing first direct contact with patients. Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing. Takes a lead role among the Patient Coordinators, mentors and trains less experienced staff and assists in the oversight of the front desk and office activity in the absence of the Supervisor. 
Responsibilities<ul><li>
Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system.</li><li>
Trains and mentors less experienced Patient Coordinator and administrative staff and discusses issues of concern with Supervisor.</li><li>
Assure that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patients arrival or at minimum at time of arrival before visit.</li><li>
Communicate with appropriate staff regarding patients arrival, and ensure that patients medical record is available for physician.</li><li>
Process/update HIPAA-related paperwork and other institutional forms as necessary.</li><li>
Collect or retrieve referrals or insurance authorizations as required.</li><li>
Review status of waiting room on a routine basis and ensure that patients are kept advised of wait times.</li><li>
Ensures that patient has paid co-pay or collects co-pay under direction of billing staff, providing patient with receipt following established cash-control processes.</li><li>
May schedule patient for follow-up appointment as needed. Provide patient with guidelines for requesting medical records, if necessary.</li><li>
May perform duty as liaison between Patient Coordinator Staff and Administrative Assistants in addressing patient concerns.</li><li>
Participates in customer service initiatives, patient satisfaction survey, ACD and appointment reporting.</li><li>
Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.</li><li>
May participate and offer input into Performance Appraisal process with the Supervisor.</li><li>
Performs other related duties.</li></ul> 

Qualifications<ul><li>
High School graduate/GED.</li><li>
3 years secretarial/directly related experience in a medical practice environment.</li></ul> 
Non-Bargaining Unit, 845 - Orthopaedics - ISM, Icahn School of Medicine 
Employer Description
Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. 
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $17.2905 - $34.0856 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</div>

Patient Coordinator II - Orthopedics

<div>Description
The Kimberly and Eric J. Waldman Department of Dermatology at the Icahn School of Medicine at Mount Sinai is dedicated to delivering superior, comprehensive dermatologic care that exceeds patient expectations, and to advancing the science of dermatology through research and education.

From preparing the next generation of leaders, to providing cutting-edge and cost-effective treatment, the Department of Dermatology thrives on a passion to improve the lives of patients through science. 


The Patient Coordinator I greets and establishes first contact with patients, or performs in a call center capacity. Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing. 
Responsibilities<ul><li>
Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system.</li><li>
Assure that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patients arrival or at minimum at time of arrival before visit.</li><li>
Communicate with appropriate staff regarding patients arrival, and ensure that patients medical record is available for physician.</li><li>
Process/update HIPAA-related paperwork and other institutional forms as necessary.</li><li>
Collect or retrieve referrals or insurance authorizations as required.</li><li>
Review status of waiting room on a routine basis and ensure that patients are kept advised of wait times.</li><li>
Ensures that patient has paid co-pay or collects co-pay under direction of billing staff, providing patient with receipt following established cash-control processes.</li><li>
May schedule patient for follow-up appointment as needed. Provide patient with guidelines for requesting medical records, if necessary.</li><li>
May perform simple charge entry tasks or enter payments collected from patients and prepare Cashiers deposit. Note: duties are mutually exclusive and may not be performed by the same employee.</li><li>
Performs in a call center capacity (Faculty Practice Associates)</li><li>
Answer phones for practice and schedule appointments</li><li>
Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.</li><li>
May initiate reminder phones calls for next day appointments.</li><li>
Performs other related duties</li></ul> 

Qualifications<ul><li>
High School graduate/GED</li><li>
1 year physician practice experience</li><li>
Must have a minimum of one week training on-site which will be provided by practice</li><li>
Prefer experience in a medical office setting, utilizing a computer system for physician scheduling</li><li>
IDX or other practice management system experience preferred</li></ul> 

Employer Description
Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. 
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $17.2905 - $33.5863 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</div>

Patient Coordinator I - Dermatology

Patient Care Coordinator

LaserAway

<div>
 
 Patient Care Coordinator (Luxury Aesthetic Sales Consultant)
 
 
 
 
 $20/hr + Uncapped Commission | Average Earnings: $90,000&ndash;$140,000+ | Full Training Provided
 
 
 
 
 About LaserAway
 
 
 
 LaserAway is the nation&rsquo;s leader in aesthetic dermatology. We specialize in results-driven, non-surgical treatments that combine medical expertise with luxury-level service &mdash; helping every patient look and feel their best.
 
 
 
 About The Role
 
 
 
 As a Patient Care Coordinator (PCC), you&rsquo;ll be the face of the LaserAway experience &mdash; leading personalized consultations, building lasting patient relationships, and driving revenue through high-value treatment plan sales.
 
 
 This is a sales role designed for professionals who excel in luxury retail, med spa, fitness, or lifestyle sales and thrive in fast-paced, patient-facing environments. You&rsquo;ll receive full training on all services and technologies, empowering you to sell confidently and deliver exceptional results.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Conduct one-on-one in-person consultations to understand patient goals and design customized treatment plans
 </li>
 <li>
 Educate patients on LaserAway&rsquo;s full suite of aesthetic services, including laser, body contouring, and injectables
 </li>
 <li>
 Consistently meet and exceed sales goals by building trust and guiding patients through their aesthetic journey
 </li>
 <li>
 Recommend complementary treatments and financing options to enhance outcomes and accessibility
 </li>
 <li>
 Manage the front desk experience &mdash; scheduling, check-in/out, and maintaining a polished, professional clinic atmosphere
 </li>
 <li>
 Partner with clinicians and the Location Director to ensure an exceptional patient experience from consultation to completion
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 $20/hour base pay + uncapped commissions + monthly bonuses
 </li>
 <li>
 Top performers earn $90,000&ndash;$140,000+ annually
 </li>
 <li>
 Full benefits: medical, dental, vision, and 401(k) with company match
 </li>
 <li>
 Paid time off and employee discounts on services and products
 </li>
 <li>
 Comprehensive, paid training &mdash; no medical background required
 </li>
 <li>
 Career growth opportunities into Lead PCC and Location Director roles
 
 
 </li>
 </ul>
 
 Who Thrives Here
 
 
 
 <ul>
 <li>
 2+ years of experience in luxury, med spa, fitness, or lifestyle sales
 </li>
 <li>
 Proven success with high-ticket consultative sales and relationship building
 </li>
 <li>
 Confident, polished, and professional in patient-facing environments
 </li>
 <li>
 Passionate about aesthetics, beauty, and delivering a premium experience
 </li>
 <li>
 Comfortable working weekends and evenings to align with patient demand
 </li>
 <li>
 Weekend and evening availability required
 
 
 </li>
 </ul>
 
 Join LaserAway &mdash; where luxury meets results, and confidence is the product.
 
 
 
 Apply today and start selling at the intersection of
 
 science, beauty, and transformation.
 
 
 
 
 LaserAway is an Equal Opportunity Employer. We&rsquo;re committed to creating an inclusive workplace and will provide reasonable accommodations as required by law.
 
 
 
 
 Benefits Summary
 
 
 
 LaserAway provides competitive compensation packages and a comprehensive range of benefits, including Medical, Dental, Vision, Disability and Life Insurance, a 401(k) plan with a company match, and additional ancillary benefits. We also offer Paid Time Off (PTO) in compliance with state and federal requirements, ensuring our employees are supported both professionally and personally. LaserAway also provides incentive compensation, including potential bonuses and commissions, depending on role and performance.
</div>

Luxury Aesthetic Sales Consultant

Washington Square Dermatology

Receptionist Dermatology Office (Greenwich Village)ReceptionistWe are a busy dermatology practice in NYC in search of friendly, adaptable, dedicated, compassionate and mature applicants for a Full Time Receptionist Position! Part Time available for discussion as well.The focus of the practice is on medical and cosmetic dermatology. Patients always come first and the goal is a pleasant and efficient experience from the moment they step into the office until the moment they leave. All staff is a reflection of the practice and should convey a positive image.JOB SUMMARYReceptionist:Responsible for answering phones, greeting patients upon arrival, ensuring their comfort and coordinating their visit with providers in an efficient and pleasant manner, clear and effective communication with patients by phone and in person. Schedule and confirm appointments, quote prices and review procedure, inventory, update digital documents, maintain appearance of the front office and waiting area, process payments. Verify patient insurance information.RECEPTIONIST RESPONSIBILITIES:- Communication skills-written and verbal - Outstanding listening skills and ability to empathize with others - Appropriate sense of discretion on dealing with varied and difficult situations - Ability to multitask, assist and support in front desk tasks as needed (answering phones, scheduling patients etc.) - Enter patient demographics and information into the computer system. - Facilitate sending and/or receiving any necessary patient medical records. - Obtain diagnostic reports, notes, or referral information - Support medical billing functionsEXPERIENCE/SKILL REQUIRED:-High School Degree -Background in dermatology preferred -Minimum of one year related experience preferred -Excellent computer skills -Multitasker -Exceptional Organization Skills -Ability to adapt and grow -Receptive to constructive feedback -Ability to foster positive work relationships and maintain effective communication -Team player -Understanding of HIPPA compliance laws a plusBENEFITS:- 401K Benefit plan offered- $500 monthly stipend given towards health insurance- Complimentary cosmetic procedures- Lunch provided on regular basis-PTO timeJob Type: Full-timePay: $24.00 - $26.00 per hourBenefits:<ul><li>401(k)</li><li>Employee discount</li><li>Health insurance</li><li>Paid sick time</li><li>Retirement plan</li></ul>Work Location: In person

Front Desk Receptionist

Columbia University

<div><ul><li>Job Type: Officer of Administration</li>
<li>Bargaining Unit:</li>
<li>Regular/Temporary: Regular</li>
<li>End Date if Temporary:</li>
<li>Hours Per Week: 35</li>
<li>Standard Work Schedule:</li>
<li>Building:</li>
<li>Salary Range: $90,000 - $110,000</li>
</ul><div>The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.</div> 
<div></div>

Position Summary

Reporting directly to the Director of Clinical Operations, the Clinical Coordinator II - Registered Nurse II, assists physicians with patient care, health education/promotion, electronic medical record (EMR) chart management, coordination of patient care and clinical protocols as needed in the Department of Neurological Surgery at Columbia University Medical Center.

Responsibilities
<ul>
<li>Assesses and collects data related to patient health status an inputs this medical information into the EMR as instructed by the physician.</li>
<li>Works with the care team to develop the plan and care across the continuum (e.g. inpatient, outpatient, home, skilled nursing facility, schools) which includes assisting with medication managmeent (e.g. medication renewals) inclusive of medical prior authorizations as needed. Administer immunications and medications..</li>
<li>Under limited supervision, executes nursing interventions by collaborating with the care team and following standards of care establisehd by the unit/department.</li>
<li>Supports on-going clincal functions of the service to provide compassionate patient-centered care.</li>
<li>Handle telephone, My Chart and in-person triage (for symptom management) as well as patient education.</li>
<li>Assists with management of urgent and emergent patient situations in conjunction with care team leadership.</li>
<li>Coordinates multidisciplinary health care services and arranges diagnostic tests (i.e. lab, x-ray) as ordered by physicians and performs diagnostic testing, therapeutic, and interventional procedures as needed under physician supervision.</li>
<li>Reviews and act on test results (lab, x-ray).</li>
<li>Reviews and manages communications from internal and external &ldquo;customers&rdquo; inclusive of inbasket messages, updating immunizations, updating health maintenance items.</li>
<li>Ensures infection control compliance with in the practice.</li>
<li>Addresses appropriate measures to provide patient and family satisfaction.</li>
<li>May float to other clinics on as needed for operations need.</li>
<li>May precept new clinical staff including Medical Assistants, LPNs and more junior nurses.</li>
<li>Perform other related duties and responsibilities as assigned/requested.</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor's degree in Nursing or equivalent in education and experience, plus 2-4 years of related experience.</li>
<li>BLS certified.</li>
<li>Current New York State RN license.</li>
</ul>
Other Requirements
<ul>
<li>Ability to work indoors in an environmentally-controlled environment with a degree of dust, noise, odors, etc., without undue discomfort.</li>
<li>Ability to perform sedentary work that primarily involves sitting or standing for long periods of time.</li>
<li>Travel between clinical sites may be required depending on need.</li>
<li>Duties performed routinely require exposure to blood, bodily fluid, and tissue. Incumbent in expected to perform and/or/assist in emergency care and/or first aid as needed.</li>
</ul>
Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.</div>

Clinical Coordinator II - RN

Schulman Plastic Surgery

Overview Busy, high-end and nationally-recognized Plastic Surgery Practice is looking to add another member to our front office team. We are a small but tight team, therefore all our staff must be ready, willing, and able to work outside of their traditional roles for the betterment of the office and exceptional patient care. We are looking for someone with previous experience in a medical office, preferably cosmetic surgery, who is knowledgeable about cosmetic procedures and terminology and has amazing people skills. If you are a Medical Assistant, there can be an opportunity for this to be a hybrid administrative/medical assistant position if you are the right person.Candidates must be available to work in person Monday through Friday in our Upper East Side NYC office. The work hours are usually 10:30am-6pm but there can be some flexibility on start time if requested.Requirements<ul><li>Previous experience in a front desk or administrative role, preferably in a medical setting, with bonus points for experience in a cosmetic/aesthetic practice.</li><li>Proficiency in medical scheduling practices and familiarity with healthcare terminology.</li><li>Bilingual candidates (english/spanish) are encouraged to apply to enhance communication with diverse patient populations.</li><li>Strong understanding of HIPAA regulations</li><li>Excellent organizational skills with the ability to multitask effectively.</li><li>Proficient typing skills and experience with office software applications.</li><li>Strong attention to detail and commitment to maintaining confidentiality.</li><li>Dedication to customer service.</li></ul>Responsibilities<ul><li>Greet patients and visitors warmly, providing exceptional customer service.</li><li>Manage medical scheduling, ensuring appointments are booked accurately and efficiently.</li><li>Handle incoming phone calls with professionalism, utilizing effective phone etiquette.</li><li>Maintain patient records and documentation in compliance with HIPAA regulations.</li><li>Review documentation for accuracy and completeness before patient visits.</li><li>Assist with administrative tasks such as filing, data entry, and office organization.</li><li>Collaborate with healthcare providers to facilitate smooth operations within the office.</li><li>Utilize medical software systems. Experience with MacPractice and/or Weave is optimal but not necessary.</li><li>Perform other tasks necessary for the efficient running of the office and providing excellent patient care (keeping a clean workspace and office, speaking with vendors, stocking supplies, payment of office bills, etc)</li></ul>Do you think you are the right person? Are you currently at an office and are looking for a change? Join our team as a Front Desk Coordinator/Administrative Assistant where your contributions will make a meaningful impact on our patients' experiences!Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.Job Type: Full-timePay: $21.00 - $24.00 per hourBenefits:<ul><li>On-the-job training</li><li>Paid sick time</li><li>Paid time off</li><li>Parental leave</li></ul>Work Location: In person

Medical Office Front Desk Coordinator/Administrative Assistant/Medical Assistant

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