patient coordinator

GHID

The Patient Coordinator cum Admin Assistant will be responsible for ensuring seamless patient engagement and coordination in our telehealth platform. They will serve as a key point of contact between patients and healthcare providers, ensuring that patients receive the care they need efficiently and with high levels of satisfaction. The ideal candidate will be organized, empathetic, and able to manage multiple tasks related to patient care and communication.Key Responsibilities:<ul><li>Patient Communication:</li><li>Serve as the primary point of contact for patients accessing telehealth services.</li><li>Assist patients in scheduling, rescheduling, or cancelling telehealth appointments.</li><li>Answer patient inquiries regarding telehealth services, appointments, and follow-up procedures.</li><li>Provide patients with pre-appointment instructions, such as technology setup or information about the telehealth platform.</li><li>Coordination and Documentation:</li><li>Coordinate with healthcare providers (physicians, nurses, therapists, etc.) to ensure smooth appointment scheduling.</li><li>Ensure patient records are up-to-date and accurately maintained in the telehealth system.</li><li>Assist with the preparation and distribution of necessary documentation for patient visits, including medical records and follow-up instructions.</li><li>Track patient progress and follow up with both patients and providers to ensure timely and appropriate care.</li><li>Support and Troubleshooting:</li><li>Provide basic technical support to patients who need assistance using the telehealth platform.</li><li>Troubleshoot any issues that patients may encounter during the telehealth visit (e.g., connectivity issues).</li><li>Patient Satisfaction and Feedback:</li><li>Gather and assess patient feedback to continuously improve patient experience.</li><li>Proactively follow up with patients post-consultation to ensure satisfaction and address any concerns or additional needs.</li><li>Patient Education:</li><li>Provide patients with relevant health education materials based on the consultation or healthcare provider's recommendations.</li><li>Assist patients with navigating additional services such as prescription refills, referrals, and lab results.</li><li>Compliance and Confidentiality:</li><li>Ensure compliance with all telehealth protocols and patient confidentiality policies (HIPAA or other relevant regulations).</li><li>Maintain awareness of healthcare regulations and best practices in telehealth.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in healthcare administration, nursing, or a related field preferred.</li><li>Experience:</li><li>2+ years of experience in a healthcare setting, patient coordination, or healthcare customer service.</li><li>Familiarity with telehealth platforms and electronic medical records (EMR) systems is a plus.</li><li>Skills:</li><li>Strong organizational and multitasking skills.</li><li>Excellent verbal and written communication abilities.</li><li>Proficiency in using digital communication tools, including video conferencing platforms.</li><li>Empathy and a patient-focused mindset.</li><li>Problem-solving skills and the ability to troubleshoot basic technical issues.</li></ul>We are shortlisting for candidates from Philippines. Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Patient Coordinator

Benevis

<div>Overview:
 
Bilingual Patient Coordinator-Dental Office-Columbia, SC
 
<ul><li>Creston Dental and Braces
</li><li>Full Time: Mon-Fri 745am-4:45pm
</li><li>Competitive Pay and Full Benefits Offered
</li><li>Required: Bilingual in Spanish/English 
</li></ul> 
 
Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you. 
 
We are actively seeking a Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients. 
 
Find your opportunity to make an impact:
 
Get out into your community <ul><li>- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us
</li><li>Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.
</li><li>Love working with kids (they make up 70% or more of our patient base)
</li></ul>Responsibilities:
<ul><li>The Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits
</li><li>Deliver quality and compassionate care to every patient
</li><li>Greet parents and patients when they enter or leave the office
</li><li>Ensure parents who are waiting are kept informed of the progress of their appointment or child
</li><li>Maintain a clean and tidy waiting area and front desk area
</li><li>Verify patient insurance eligibility prior to appointment and ensure information is correct in the patient's Boomerang file
</li><li>Ensure service limits are recorded and communicated with the clinical team prior to treating the patient
</li><li>Ensure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient's appointment
</li><li>Coordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patients
</li><li>Assist with meeting office financial targets by ensuring the hygiene and operative schedules are full
</li><li>Schedule follow-up operatory and six month recall appointments for patients
</li><li>Answer incoming calls and direct the caller to the proper person, taking messages when necessary
</li><li>Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed
</li><li>Ensure all patient records are re-filed at the end of the day
</li><li>Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs
</li><li>Verify, inform, and collect any out of pocket balances from patients, prior to patients being treated by the clinical team
</li><li>Other duties as assigned
</li></ul>Qualifications:
 
Requirements: 
<ul><li>
Graduation from a senior high school or GED equivalent
</li><li>Office experience in a dentist's or physician's office, preferred
</li>Experience with children's dentistry, preferred 
<li>
</li></ul> 
 
We Offer: 
<ul><li>
Competitive compensation
</li><li>Quarterly bonuses based on Office performance
</li>Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more! 
<li>
</li></ul> 
 
We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.</div>

Bilingual Patient Coordinator

Beverly Hills Specialist Hospital

Job Summary:The Patient Coordinator cum Sales Executive will be responsible for managing patient relations and sales activities within the Plastic Surgery department. This role involves ensuring a high level of patient satisfaction, coordinating patient care, and driving sales initiatives to promote the hospital's plastic surgery services.Key Responsibilities:Patient Coordination:<ul><li>Patient Management: Welcome patients and guide them through their treatment journey, from initial consultation to post-operative care.</li><li>Scheduling: Coordinate and schedule appointments, surgeries, and follow-up visits.</li><li>Patient Education: Provide patients with detailed information about procedures, pre-operative and post-operative care, and address any concerns or questions.</li><li>Documentation: Maintain accurate patient records, including medical history, treatment plans, and communication logs.</li><li>Liaison: Act as a liaison between patients, doctors, and other healthcare professionals to ensure seamless communication and care coordination.</li></ul>Sales and Marketing:<ul><li>Lead Generation: Identify and engage potential patients through various channels such as online inquiries, referrals, and marketing campaigns.</li><li>Consultations: Assist in initial patient consultations to discuss potential procedures, providing information and addressing any preliminary questions.</li><li>Sales Targets: Meet and exceed sales targets by promoting the hospital&rsquo;s plastic surgery services.</li><li>Marketing Strategies: Collaborate with the marketing team to develop and implement strategies to attract new patients.</li><li>Follow-ups: Conduct follow-ups with potential patients to convert inquiries into consultations and surgeries.</li></ul>Qualifications:<ul><li>Education: Bachelor's degree in Healthcare Management, Business Administration, Marketing, or a related field.</li><li>Experience: Minimum of 2-3 years of experience in patient coordination and sales, preferably within a plastic surgery or healthcare setting.</li><li>Skills:</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Sales-oriented mindset with a proven track record of meeting sales targets.</li><li>Knowledge of plastic surgery procedures and patient care.</li><li>Proficiency in using healthcare management software and CRM systems.</li></ul>Key Competencies:<ul><li>Customer Service: Demonstrate a patient-centric approach, ensuring a high level of patient satisfaction.</li><li>Sales Acumen: Ability to identify sales opportunities and convert leads into successful consultations and treatments.</li><li>Detail-Oriented: Ensure accuracy in scheduling, documentation, and communication.</li><li>Team Collaboration: Work effectively with medical staff, administrative personnel, and marketing teams.</li><li>Problem-Solving: Address and resolve patient concerns and issues promptly and effectively.</li></ul>Job Type: Full-timePay: From AED5,500.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Patient Coordinator cum Sales Executive: 1 year (Preferred)</li><li>aesthetic clinic: 1 year (Preferred)</li><li>healthcare: 1 year (Preferred)</li></ul>Language:<ul><li>arabic (Preferred)</li></ul>

Patient Coordinator cum Sales Executive

dr khoulood almahmoud dermatology specialized center

<ul><li>Greet and assist patients in person, over the phone, or via email.</li><li>Provide information about medical procedures, schedules, and services.</li><li>Help patients fill out forms and ensure accurate collection of personal and medical information.</li><li>Address patient concerns and escalate issues when needed</li><li>Act as a liaison between patients, doctors, nurses, and administrative staff</li></ul>Job Type: Full-time

Female Arabic Patient Coordinator

Dr. Holla's Vitiligo Center Pvt. Ltd

A Patient Care Coordinator in a clinic serves as a liaison between patients and healthcare providers, ensuring smooth communication and efficient care delivery. Their responsibilities typically include:<ul><li>Handling patients and their queries</li><li>scheduling appointments</li><li>Taking payments for services and generating bill in software</li><li>Addressing patient's concerns and resolving issues promptly.</li><li>Cordinating between doctor and patients</li></ul>Job Types: Full-time, FresherPay: &#8377;15,000.00 - &#8377;20,000.00 per monthExperience:<ul><li>total work: 1 year (Preferred)</li></ul>Work Location: In person

Patient Care Coordinator

THANC HOSPITAL

Position SummaryThe Patient Care Coordinator serves as a key liaison between patients, families, and the healthcare team. This role ensures seamless coordination of care, supports patient needs, and enhances the overall patient experience by guiding them through the healthcare process, addressing concerns, and ensuring high-quality service delivery.Key Responsibilities<ul><li>Patient Support &amp; Communication</li><li>Serve as the primary point of contact for patients and families, ensuring clear communication and compassionate support.</li><li>Educate patients on treatment plans, procedures, discharge instructions, and follow-up care.</li><li>Address patient questions, concerns, and complaints in a timely and professional manner.</li><li>Care Coordination</li><li>Schedule and manage patient appointments, referrals, and follow-ups.</li><li>Coordinate between physicians, nurses, allied health professionals, and administrative staff to ensure continuity of care.</li><li>Monitor patient progress and ensure adherence to care plans.</li><li>Administrative Duties</li><li>Maintain accurate patient records in compliance with hospital policies and confidentiality guidelines.</li><li>Manage patient admission, transfer, and discharge processes.</li><li>Assist with insurance verification, billing queries, and authorization processes when needed.</li><li>Quality &amp; Compliance</li><li>Ensure compliance with hospital protocols, safety standards, and regulatory requirements.</li><li>Participate in patient satisfaction initiatives and quality improvement projects.</li><li>Document patient feedback and contribute to service improvement strategies.</li></ul>Qualifications<ul><li>Education:</li><li>Bachelor&rsquo;s degree in Nursing, Healthcare Administration, Social Work, or related field (preferred).</li><li>Diploma/Certification in patient care or healthcare administration (acceptable with experience).</li><li>Experience:</li><li>1&ndash;3 years of experience in healthcare, patient services, or a clinical setting.</li><li>Experience in coordinating patient care or working in a hospital environment is an advantage.</li><li>Skills &amp; Competencies:</li><li>Strong communication and interpersonal skills with a compassionate approach.</li><li>Excellent organizational and time-management abilities.</li><li>Knowledge of medical terminology and hospital operations.</li><li>Proficiency in MS Office and hospital information systems (HIS/EMR).</li><li>Ability to handle sensitive information with confidentiality and professionalism.</li></ul>Key Attributes<ul><li>Patient-focused mindset with empathy and respect.</li><li>Ability to work under pressure in a fast-paced hospital environment.</li><li>Collaborative team player with problem-solving skills.</li><li>Commitment to continuous learning and service excellence.</li></ul>Job Type: Full-timeBenefits:<ul><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

Altor Hospitals 

Job Summary:Altor Hospitals is seeking compassionate, organized, and proactive Patient Care Coordinators to act as a liaison between patients, their families, and various hospital departments. The Patient Care Coordinator ensures that every patient receives timely, coordinated, and quality care throughout their journey at the hospital.Key Responsibilities:<ul><li>Act as a single point of contact for patients and their families for all service-related support.</li><li>Assist with patient admissions, transfers, and discharge planning in coordination with clinical teams.</li><li>Coordinate between doctors, nurses, diagnostics, billing, and support services to ensure smooth patient flow.</li><li>Educate patients and families about hospital procedures, treatment plans, and follow-up care instructions.</li><li>Help patients navigate medical, administrative, and financial processes (e.g., insurance, billing, TPA coordination).</li><li>Monitor and ensure patient comfort, timely investigations, and appointments.</li><li>Collect feedback from patients and report concerns or complaints to the relevant departments for resolution.</li><li>Maintain and update patient records accurately in hospital systems.</li><li>Ensure all departments are aligned with the patient&rsquo;s treatment plan to avoid delays and duplication.</li><li>Promote patient rights, confidentiality, and satisfaction.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Healthcare Management, Nursing, Life Sciences, or any relevant field (Master&rsquo;s preferred).</li><li>1&ndash;3 years of experience in a similar role within a hospital or healthcare setup.</li><li>Strong interpersonal and communication skills in English, Hindi, and local language.</li><li>Excellent organizational and problem-solving abilities.</li><li>Knowledge of hospital management systems (HMS) and basic medical terminology.</li><li>Empathy, patience, and a service-oriented attitude.</li></ul>Work Schedule:<ul><li>Day Shifts, including weekends and public holidays as per hospital duty roster.</li></ul>Why Join Altor Hospitals:<ul><li>Be a part of a patient-first institution committed to clinical excellence and compassionate care.</li><li>Work in a collaborative environment with opportunities for career growth and skill development.</li><li>Help drive innovation in hospital operations and patient experience.</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;18,309.87 - &#8377;30,206.70 per monthBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

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5729 patient coordinator jobs NEAR_ME

Patient Coordinator

Bilingual Patient Coordinator

Patient Coordinator cum Sales Executive

Female Arabic Patient Coordinator

Patient Care Coordinator

Patient Care Coordinator

Patient Care Coordinator