patient coordinator

Al Riyady Corporate Services

We are looking for a compassionate, detail-oriented, and professional Patient Coordinator to join our growing clinic. The ideal candidate will serve as the main point of contact between patients and the medical team, ensuring each patient receives exceptional care and service from their first inquiry through follow-up visits. Excellent English communication skills are essential for this role.Location: JBR, DubaiKey Responsibilities:<ul><li>Greet and assist patients in a warm, professional, and courteous manner.</li><li>Coordinate and schedule appointments, consultations, and follow-ups efficiently.</li><li>Provide detailed information about treatments, procedures, and services offered.</li><li>Maintain accurate patient records and ensure confidentiality at all times.</li><li>Liaise between patients, doctors, nurses, and other departments to ensure smooth communication and workflow.</li><li>Handle patient inquiries via phone, email, or in person promptly and professionally.</li><li>Follow up with patients after procedures to ensure satisfaction and address concerns.</li><li>Assist in preparing treatment plans and explaining financial details or packages when required.</li><li>Support front desk and administrative operations when needed.</li><li>Ensure the patient experience reflects the clinic&rsquo;s high standards of care and professionalism.</li></ul>Requirements:<ul><li>Proven experience as a Patient Coordinator, Receptionist, or Customer Service Representative in a medical, dental, or aesthetic clinic.</li><li>Excellent English communication skills &mdash; both verbal and written &mdash; are a must.</li><li>Strong interpersonal and organizational skills.</li><li>Professional appearance, positive attitude, and a customer-focused approach.</li><li>Proficiency in MS Office and clinic management systems.</li><li>Ability to handle multiple tasks while maintaining attention to detail.</li><li>A team player with empathy, patience, and discretion.</li><li>Immediate joiner preferred.</li></ul>Job Type: Full-timePay: AED6,500.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li></ul>Experience:<ul><li>Patient Coordinator: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Patient Coordinator

GHID

The Patient Coordinator cum Admin Assistant PREFERABLY NON PRACTISING MBBS DRS / PARA MEDICAL STAFF will be responsible for ensuring seamless patient engagement and coordination in our telehealth platform. They will serve as a key point of contact between patients and healthcare providers, ensuring that patients receive the care they need efficiently and with high levels of satisfaction. The ideal candidate will be organized, empathetic, and able to manage multiple tasks related to patient care and communication.Key Responsibilities:<ul><li>Patient Communication:</li><li>Serve as the primary point of contact for patients accessing telehealth services.</li><li>Assist patients in scheduling, rescheduling, or cancelling telehealth appointments.</li><li>Answer patient inquiries regarding telehealth services, appointments, and follow-up procedures.</li><li>Provide patients with pre-appointment instructions, such as technology setup or information about the telehealth platform.</li><li>Coordination and Documentation:</li><li>Coordinate with healthcare providers (physicians, nurses, therapists, etc.) to ensure smooth appointment scheduling.</li><li>Ensure patient records are up-to-date and accurately maintained in the telehealth system.</li><li>Assist with the preparation and distribution of necessary documentation for patient visits, including medical records and follow-up instructions.</li><li>Track patient progress and follow up with both patients and providers to ensure timely and appropriate care.</li><li>Support and Troubleshooting:</li><li>Provide basic technical support to patients who need assistance using the telehealth platform.</li><li>Troubleshoot any issues that patients may encounter during the telehealth visit (e.g., connectivity issues).</li><li>Patient Satisfaction and Feedback:</li><li>Gather and assess patient feedback to continuously improve patient experience.</li><li>Proactively follow up with patients post-consultation to ensure satisfaction and address any concerns or additional needs.</li><li>Patient Education:</li><li>Provide patients with relevant health education materials based on the consultation or healthcare provider's recommendations.</li><li>Assist patients with navigating additional services such as prescription refills, referrals, and lab results.</li><li>Compliance and Confidentiality:</li><li>Ensure compliance with all telehealth protocols and patient confidentiality policies (HIPAA or other relevant regulations).</li><li>Maintain awareness of healthcare regulations and best practices in telehealth.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in healthcare administration, nursing, or a related field preferred.</li><li>Experience:</li><li>2+ years of experience in a healthcare setting, patient coordination, or healthcare customer service.</li><li>Familiarity with telehealth platforms and electronic medical records (EMR) systems is a plus.</li><li>Skills:</li><li>Strong organizational and multitasking skills.</li><li>Excellent verbal and written communication abilities.</li><li>Proficiency in using digital communication tools, including video conferencing platforms.</li><li>Empathy and a patient-focused mindset.</li><li>Problem-solving skills and the ability to troubleshoot basic technical issues.</li></ul>We are shortlisting for candidates from Philippines. Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>NON PRACTISING MEDICAL STAFF </li></ul>License/Certification:<ul><li>MBBS/PHARMACY /DENTAL (Required)</li></ul>

Emerald Avenue Medical Clinic

About the RoleWe are seeking an organized and proactive full-time &quot;Female Patient Coordinator&quot; to join our multi-specialty clinic. She will act as the main liaison between patients and the medical team, ensuring a smooth and supportive experience. The role includes converting marketing leads into patients, answering enquiries, managing appointments, and coordinating treatments and/or surgeries.Key Responsibilities1. Lead Conversion &amp; Enquiries<ul><li>Respond promptly to leads generated through clinic marketing campaigns (WhatsApp, phone, email, social media).</li><li>Convert enquiries into booked appointments through effective communication and follow-up.</li><li>Maintain a high conversion rate by understanding patient needs and offering suitable services.</li><li>Comfortable to work with CRM.</li></ul>2. Patient Coordination<ul><li>Act as the primary point of contact for patients, providing accurate information and guidance.</li><li>Coordinate with doctors, nurses, and administrative teams to manage schedules and patient flow.</li><li>Ensure patients clearly understand their treatment plans, preparation requirements, and follow-up steps.</li><li>Handle patient concerns professionally and escalate when necessary.</li></ul>3. Appointment &amp; Treatment Management<ul><li>Schedule, confirm, and adjust appointments based on doctor availability and patient needs.</li><li>Prepare daily patient rosters and ensure smooth transitions between consultations and procedures.</li><li>Monitor patient journey from first contact to post-treatment follow-up.</li><li>Maintain accurate patient records in the clinic&rsquo;s EMR system.</li></ul>4. Administrative Support<ul><li>Assist with front desk duties during peak times.</li><li>Support the clinic in maintaining high standards of service and patient satisfaction.</li><li>Generate reports related to enquiries, conversions, and patient feedback when required.</li></ul>Requirements<ul><li>Previous experience in a medical clinic, hospital, or healthcare customer service role.</li><li>Strong communication skills in English &amp; Arabic</li><li>Ability to confidently handle patient enquiries and convert leads effectively.</li><li>Professional, warm, and patient-centered approach.</li><li>Familiarity with EMR systems and Medical workflow.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to multitask in a fast-paced environment.</li><li>Ready to join immediately.</li></ul>Job Type: Full-timePay: From AED6,000.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Clinic/Hospital Sales: 1 year (Required)</li></ul>Language:<ul><li>English &amp; Arabic (Required)</li></ul>

Female Patient Coordinator

Inland Cosmetic Surgery

COSMETIC SURGERY EXPERIENCE REQUIRED. PLEASE ONLY APPLY IF YOU HAVE PREVIOUS EXPERIENCE IN COSMETIC SURGERY SALES.Cosmetic Surgery Patient Coordinator Position Rancho Cucamonga, CAThe main focus of this position is cosmetic surgery sales, patient coordination/contact management, and scheduling. Our ideal candidate must possess exceptional customer service, people skills and experience in sales; along with being a self-starter with a passion to excel. As a Cosmetic Surgery Coordinator, you are a key link in our relationship with the patient and must constantly strive to provide the highest level of patient care.&#8236;&#8236;The Patient Care Coordinator is an integral part of our team who will serve as a liaison between our clinician and our valued patients. The coordinator functions as the prospective patient&rsquo;s contact by providing quality service and care from the initial contact through completed procedures and beyond.The coordinator should be detail oriented, energetic and motivated with excellent customer service and team building skills. The position serves as the main contact for all cosmetic clientele for the practice. The position calls for close work with the physician who will be closely involved with initial training and guidance.HOURS: &#8236; Monday &ndash; Friday 8:30 am to 5:30MUST HAVE FOLLOWING QUALIFICATIONS: &#8236;<ul><li>1+ years of Medical Assistant experience</li><li>Must have EMR experience (NEXTECH is a Plus) &#8236;</li><li>Experience working in a Plastic/Cosmetic Surgery office is a MUST</li><li>&#8236;(If no cosmetic experience please do not apply)</li><li>Must be professional and very well spoken &#8236;</li><li>Must be articulate &#8236;</li><li>Must be able to answer a multiple line phone system &#8236;</li><li>Must be fantastic with patients &#8236;</li><li>Must be outgoing &#8236;</li><li>Must be a team player</li><li>Must be able to multi-task</li><li>Must be customer service oriented</li><li>Must possess exceptional personal presentation and professional behavior--confident,</li></ul>poised, familiar with corporate etiquette, and have an outgoing and caring personality, with strengths in working relationships on all levels &ndash; directors, co-workers, patients and outside business contacts.<ul><li>Take responsibility to promote and grow cosmetic business and increase</li></ul>consultation to surgery conversion rate.<ul><li>Have the ability to present and implement creative ideas to grow the</li></ul>cosmetic practice, including but not limited to cultivating patient referrals.<ul><li>Must have the ability to perform multiple diverse tasks simultaneously</li></ul>and under pressure/deadlines<ul><li>Needs to be driven to meet monthly goals</li></ul>DUTIES: &#8236; The Cosmetic Surgery Coordinator will be responsible for but not limited to the following: &#8236;<ul><li>Responds and follows up on patient inquiries via e-mail or phone.</li><li>Educates prospective patients on procedures of interest.</li><li>Coordinates phone and face-to-face cosmetic surgery consultations.</li><li>Coordinates and organizes meetings with new and existing patients with the surgeon(s).</li><li>Facilitates the financial transactions of cosmetic surgery procedures</li></ul>(discuss cost and financial payment options).<ul><li>Keeps both surgeons profiles up-to-date on social media.</li><li>Tracks follow-up calls and assists Marketing to provide pictures/articles</li></ul>for newsletters and magazine articles.<ul><li>Have working knowledge of our Medical Spa &ndash; services and products to</li></ul>explain how our non-surgical side of the practice can aid with surgical results.<ul><li>&#8234;Facilitate surgery and office scheduling, meeting with vendors, organize cosmetic seminars</li></ul>and targeting potential marketing demographics.&#8236;&#8236;<ul><li>&#8234;Responsible for patient email and telephone inquiries.&#8236;&#8236;</li><li>&#8234;Has an understanding of the types of procedures performed in the practice and is able to</li></ul>communicate the details to prospective patients.&#8236;&#8236;<ul><li>&#8234;Orients and educates patients and their families by meeting them; explaining / initiating the</li></ul>care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements.&#8236;&#8236;<ul><li>&#8234;Maintains professional and technical knowledge by attending educational workshops;</li></ul>reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.&#8236;&#8236;<ul><li>&#8234;Collaborates with Practice Director on design and production of marketing materials.</li><li>Maintains and evaluate spreadsheet and data base for marketing and budgeting.&#8236;&#8236;</li><li>&#8234;Coordinating information and care requirements with other care providers; resolving issues</li></ul>that could affect smooth care progression; interacting with involved departments to coordinate scheduling and completion of tests, procedures, and consults&#8236;&#8236;<ul><li>Keep waiting room and lobby neat and clean &#8236;</li><li>Answering telephones &#8236;</li><li>Greeting patients &#8236;</li><li>Updating and filing patients' medical record &#8236;</li><li>Filling out insurance forms &#8236;</li><li>Handling correspondence &#8236;</li><li>Scheduling appointments &#8236;</li><li>Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling</li></ul>appointments in person or by telephone &#8236;<ul><li>Comforts patients by anticipating patients' anxieties</li><li>Answering patients' questions</li><li>Obtains revenue by recording and updating financial information</li><li>Recording and collecting patient charges</li><li>Controlling credit extended to patients</li><li>Protects patients' rights by maintaining confidentiality of personal and financial information &#8236;</li><li>Maintains operations by following policies and procedures</li></ul>reporting needed changes &#8236;<ul><li>Contributes to team effort by accomplishing related results as needed &#8236;</li></ul>JOB REQUIREMENTS<ul><li>&#8236;Must possess 3-5 years of sales experience with a MA or bachelor&rsquo;s degree preferred. This is not an entry level position, thus candidates without prior experience will not be considered.</li><li>Highly experienced in proper telephone etiquette to include: pleasant greeting, clear speech, inviting tone, and active listening skills.</li><li>Be versed in using email and internet applications; EMR (electronic medical records) systems; and Microsoft Office programs (including Word &amp; Excel).</li><li>Proven track record in cosmetic surgery, dermatology or the medical sales industry is helpful.</li></ul>Should you possess these talents, we want to hear from you! Please send resume, your salary requirements and three professional referencesJob Type: Full-timePay: From $24.00 per hourWork Location: In person

Cosmetic Surgery Patient Coordinator

Mission Terrace Dental

f*Overview*We are seeking a dedicated Front Desk Patient Coordinator to join our team. While we are willing to train, the ideal candidate will have some experience in administrative roles within a busy environment.*Hours*<ul><li>Monday-Tuesday: 8:30am - 5:30pm</li><li>Wednesday: 8:30am - 4:30pm</li><li>Thursday: 8:30am - 6:30pm</li><li>Friday: 8:30am - 5:30pm</li></ul>*Responsibilities*- Oversee the daily operations of the front desk area- Manage patient check-ins and check-outs efficiently- Coordinate appointments and assist with scheduling- Assist with collections as needed and insurance verifications- Learn Open Dental software suite for managing patient information*Experience*- Previous experience in a dental office setting is preferred, however we will train as needed if you do not have experience. Pay range listed on this ad is for 0 to 2 years of previous dental office experience.Job Type: Full-timePay: $21.00 - $24.00 per hourBenefits:<ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Front Desk Patient Coordinator

Ferticlinic Fertilization Centre - Ras Al Khaimah

FertiClinic Fertilization Centre in Abu Dhabi is seeking a female Patient Coordinator who speaks Arabic fluently.Requirements:<ul><li>Female candidate</li><li>Fluent in Arabic (verbal and written)</li><li>Minimum 2 years of prior experience in a healthcare facility in Abu Dhabi.</li><li>Available to join immediately</li></ul>Responsibilities:1. Patient Communication and Liaison<ul><li>Serve as the primary contact for all patient communications</li><li>Provide patients with detailed information regarding services, treatment plans, appointments, and payment options.</li><li>Communicate clearly with empathy, confidentiality, and professionalism at all times</li></ul>2. Appointment and Schedule Coordination<ul><li>Manage daily and weekly appointment of the patient.</li><li>Ensure real-time updates of cancellations, reschedules, or emergencies in the scheduling system.</li><li>Liaise with the reception, nursing, and medical records teams to maintain synchronized operations.</li></ul>3. Treatment Workflow Management<ul><li>Oversee the patient journey from registration to post-procedure follow-up.</li><li>Ensure that all necessary investigations, consent forms, and financial clearances are completed before each treatment stage.</li><li>Prepare daily patient lists for doctors.</li></ul>4. Documentation and Record keeping<ul><li>Ensure all consents and medical forms are correctly filled, signed, and uploaded to the EMR.</li><li>Maintain digital and paper records as per DOH and JCI confidentiality standards.</li><li>Verify ID and patient details prior to any treatment or specimen handling.</li></ul>5. Communication with Multidisciplinary Teams<ul><li>Coordinate between physicians, embryologists, nurses, and administrative staff to ensure timely handovers.</li></ul>6. Data Protection and Compliance<ul><li>Adhere strictly to DOH, JCI, and internal FertiClinic confidentiality and consent standards.</li></ul>Job Type: Full-time

Patient Coordinator (Female-Arabic Speaking)

GRP Healthcare LLP

<ul><li>Patient Care: Ensure patient comfort, address concerns, and facilitate seamless processes like registration, and tests.</li><li>Staff Management: Supervise and evaluate staff performance, address any issues, and provide training as needed.</li><li>Operational Management: Manage resources, maintain equipment, and implement policies to improve efficiency and quality of care.</li><li>Compliance: Ensure adherence to healthcare regulations, safety standards, and hospital policies.</li><li>Communication: Act as a point of contact for patients, staff, and other departments, coordinating care and resolving issues.</li><li>Record Keeping: Maintain accurate records of patient care and healthcare practices.</li><li>Quality Improvement: Identify areas for improvement and implement strategies to enhance patient care and satisfaction.</li></ul>Skills and Qualifications:<ul><li>Education: Bachelor's degree in Healthcare Administration, or a related field is often required.</li><li>Experience: Previous experience in a healthcare setting, particularly in a supervisory or managerial role, is highly desirable.</li><li>Skills: Strong leadership, organizational, and communication skills are essential.</li><li>Knowledge: In-depth knowledge of healthcare regulations, quality standards, and patient safety protocols is required.</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;35,000.00 per monthWork Location: In person

Floor Manager/ Patient Coordinator

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Patient Coordinator

Patient Coordinator

Female Patient Coordinator

Cosmetic Surgery Patient Coordinator

Front Desk Patient Coordinator

Patient Coordinator (Female-Arabic Speaking)

Floor Manager/ Patient Coordinator