patient coordinator

MNGI Digestive Health

<div><h2 class="jobSectionHeader">Position Details</h2>
<ul><li>Schedule: Full-time (40 hours/week)</li>
<li><ul><li>Monday-Thursday 8:30am-5pm, Friday 7:30am-4pm</li>
</ul></li><li>Location: Office/Remote (Training will take place in person)</li>
<li>Salary Range: Starting range $22.68 - $26.08/hour (Where an applicant may fall on the salary range will vary based on a variety of factors, including but not limited to experience &amp; education)</li>
</ul><h3 class="jobSectionHeader">Benefits</h3>
<ul><li>Health Coverage: Medical, Dental &amp; Vision Insurance</li>
<li>Retirement: 401(K) with Company Match, Profit Sharing</li>
<li>Time Off: Generous PTO, Holiday Pay, Floating Holiday</li>
<li>Disability Coverage: Short &amp; Long-Term Disability</li>
<li>Family Support: Paid Leave and Disability</li>
<li>Performance Incentive: Discretionary Bonus Based on Company, Department, and Individual Goals</li>
</ul><h3 class="jobSectionHeader">Key Responsibilities</h3> 
Patient coordinators perform a variety of tasks in support of physicians and other health professionals. These tasks include but are not limited to:
<ul>
<li><ul><li>Answer patient calls, take accurate messages and forward to the correct provider for resolution</li>
<li>Daily interaction with patients</li>
<li>Document all patient interactions through the electronic health records system</li>
<li>Maintain provider schedules</li>
<li>Promote a culture of caring through interactions with internal and external customers</li>
<li>Respond to patient emails received from the Patient Portal</li>
<li>Schedule a variety of complex procedures both with internal and external care facilities</li>
<li>Communicate effectively with insurance companies, verify coverage as needed</li>
<li>Monitor provider approval queue/inbox, sort and prioritize incoming information (faxes, emails, mail, and phone calls)</li>
<li>Coordinate the transmission and acquisition of patient records between health clinics</li>
<li>Monitor patient medication schedules, lab schedules, and work daily/weekly reports</li>
<li>Prepare forms for internal and external clinics</li>
<li>Serves as the back-up for several other departments</li>
<li>Any and all other duties as assigned 
 
Essential Functions: In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily and regular attendance is required. The responsibilities listed below are representative of the primary essential functions required; additional duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
</ul></li></ul><h3 class="jobSectionHeader">Education and/or Experience:</h3>
<ul><li><ul><li>Two years post-secondary education required, Associate's or Bachelor&rsquo;s degree preferred.</li>
<li>Two years customer service experience required, customer service leadership preferred.</li>
<li>Experience in a medical office or direct patient care preferred.</li>
<li>Experience with Electronic Health Records (EHR) system preferred</li> 
</ul></li>
</ul>Qualification Requirements: The qualifications listed below are representative of the knowledge, skills, and/or abilities required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<h2 class="jobSectionHeader">
Knowledge, Skills, and Abilities</h2>
<h3 class="jobSectionHeader">Required Knowledge</h3>
<ul><li><ul><li>Working knowledge of:</li>
<li>Microsoft Office applications</li>
<li>Electronic Health Records (EHR) system</li>
<li>Computer proficiency</li>
<li>Medical terminology</li>
</ul></li></ul><h3 class="jobSectionHeader">Required Skills</h3>
<ul><li><ul><li>Compassionate patient care and customer service</li>
<li>Active listening</li>
<li>Problem solve, prioritization, and critical thinking</li>
<li>Attention to detail and organization</li>
</ul></li></ul><h3 class="jobSectionHeader">Key Abilities</h3>
<ul><li><ul><li>Work in a busy call center environment</li>
<li>Multitask</li>
<li>Communicate effectively verbally and in writing</li>
<li>Work independently as well as in a team environment</li>
</ul></li>
</ul>Physical Requirements: The physical requirements described here are representative of the physical demands required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to walk, sit, stand, reach overhead, and bend to the floor. The employee is regularly required to talk and hear. The employee is required to use dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may be required to lift and transport items up to 10 pounds occasionally. Employees may be required to travel to other company locations due to staffing and training needs.

Working Environment: The working environment described here is representative of the setting which an employee may encounter on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this position, the employee works in an office environment. The employee is exposed to a computer monitor daily. The employee may be required to travel by automobile and exposed to changing weather conditions while performing the duties of this position. The employee must be alert to conditions that may impact the safety of patients, employees and visitors while performing the duties of this position. The employee is exposed to a computer monitor daily.

This job description reflects management&rsquo;s assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned. 


MNGI Digestive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

It is the policy of MNGI Digestive Health to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). Furthermore, it is the company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment

MNGI&rsquo;s Culture of Caring

We are caring people, caring for people - working with Compassion, Teamwork, and Integrity
<ul>
<li>Compassion: being empathetic and considerate of the needs of our patients and caregivers</li>
<li>Teamwork: Being accountable for actions, supporting each other in meeting the needs of our patients, and respecting the voice/opinions of others assuming good intent.</li>
<li>Integrity: Demonstrating honesty, trustworthiness, and transparency whenever you interact with patients or each other.</li>
</ul><h4 class="jobSectionHeader">Experience</h4>
Preferred<ul><li>
Electronic Health Records</li><li>
1 - 2 years: Medical Office or Direct Patient Care</li></ul><h4 class="jobSectionHeader">
Education</h4>
Required<ul><li>
Associates or better</li></ul>
Preferred<ul><li>
Bachelors or better</li></ul><h4 class="jobSectionHeader">
Skills</h4>
Preferred<ul><li>
Multi-tasking</li><li>
Organization</li><li>
Critical thinking</li><li>
Detail oriented</li><li>
Prioritization</li><li>
Problem solving</li><li>
Active listening</li><li>
Customer service</li></ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Patient Coordinator

Deepest Beauty Care

JOIN OUR GROWING TEAMGeorgetown Allure Medical Spa is looking for an experienced, professional, and enthusiastic Aesthetic Patient Coordinator to join our growing team.This is an exciting opportunity for someone who is passionate about medical aesthetics, professional skincare, client relationships, and helping people feel confident about taking the next step in their treatment journey.As one of the first people our clients connect with, you will support the full client experience, from the initial inquiry and phone consultation through scheduling, treatment education, skincare recommendations, memberships, packages, follow-up, and long-term care.ABOUT THE ROLEThis position combines patient coordination, front desk operations, phone consultations, lead conversion, skincare sales, customer service, CRM follow-up, and marketing support.Most work will be performed on-site at our Washington, DC medical spa. Some scheduled remote shifts may be assigned for lead follow-up, phone consultations, client communication, and administrative work.This is a goal-oriented role. The successful candidate will be warm and consultative, confident asking for the appointment, organized in follow-up, knowledgeable about aesthetics and skincare, and committed to delivering an exceptional client experience.KEY RESPONSIBILITIESPatient Coordination and Lead Conversion<ul><li>Respond promptly to new inquiries from phone calls, website forms, social media, referrals, advertising campaigns, and promotions.</li><li>Conduct warm, professional phone consultations with prospective clients.</li><li>Ask thoughtful questions to understand each client&rsquo;s concerns, goals, treatment history, expectations, and priorities.</li><li>Explain Georgetown Allure&rsquo;s services, treatment options, memberships, packages, professional skincare, general pricing, and current promotions using approved information.</li><li>Help qualified clients select the appropriate consultation or next step and confidently schedule their appointment.</li><li>Follow up consistently by phone, text, and email until the client books, declines, or requests future follow-up.</li><li>Reconnect with past leads, canceled appointments, inactive clients, and clients who did not rebook.</li><li>Maintain accurate CRM notes, lead stages, tasks, outcomes, and follow-up dates.</li><li>Escalate clinical questions and final treatment recommendations to the appropriate licensed provider.</li></ul>Front Desk and Client Experience<ul><li>Welcome clients warmly and create a polished, professional first impression.</li><li>Manage check-in, check-out, scheduling, confirmations, rescheduling, and rebooking.</li><li>Answer calls, texts, emails, chats, voicemails, and online inquiries.</li><li>Process payments through Georgetown Allure&rsquo;s approved systems.</li><li>Support providers and management throughout the day.</li><li>Maintain accurate client forms, appointment information, and follow-up tasks.</li><li>Help maintain an organized, clean, and welcoming reception area.</li><li>Handle routine client questions and promptly escalate sensitive concerns when appropriate.</li></ul>Skincare, Membership, and Package Support<ul><li>Learn and confidently explain Georgetown Allure&rsquo;s professional skincare products, services, memberships, packages, and treatment pathways.</li><li>Educate clients about professional home-care routines based on Georgetown Allure training and provider or esthetician guidance.</li><li>Support skincare, retail, membership, and package sales through education and personalized service.</li><li>Follow up regarding recommended products, future appointments, treatment plans, memberships, and packages.</li><li>Continue learning about services such as customized facials, chemical peels, microneedling, RF microneedling, radio-frequency treatments, LED, microcurrent, acne care, pigmentation treatments, skin tightening, injectables, and professional skincare.</li></ul>Marketing and Brand Support<ul><li>Assist with social media, photography, filming, educational content, and promotional projects.</li><li>Participate on camera or behind the scenes when requested.</li><li>Support events, promotional days, review campaigns, and client-appreciation activities.</li><li>Follow up with leads generated through specific marketing campaigns and promotions.</li><li>Share recurring client questions and objections to help improve our messaging, education, and promotions.</li></ul>QUALIFICATIONSRequired<ul><li>Previous professional experience in a medical spa, aesthetic clinic, dermatology practice, plastic-surgery practice, cosmetic practice, or closely related professional skincare environment.</li><li>Strong working knowledge of professional skincare and common aesthetic treatments.</li><li>Experience speaking with clients about services, skincare, memberships, packages, treatment plans, or appointments.</li><li>Confidence conducting phone consultations and guiding qualified clients toward booking.</li><li>Excellent verbal and written communication.</li><li>Strong organization, follow-up, attention to detail, and accountability.</li><li>Comfort using scheduling software, CRM systems, email, text messaging, and modern office technology.</li><li>Weekend availability.</li><li>Ability to work primarily on-site in Washington, DC and complete scheduled remote assignments when needed.</li></ul>Preferred<ul><li>Experience converting leads into confirmed consultations or appointments.</li><li>Experience selling professional skincare, memberships, treatment packages, or aesthetic services.</li><li>Esthetician license, formal skincare education, or advanced aesthetics training.</li><li>Experience with social media, Canva, filming, photography, or content support.</li></ul>REMOTE WORK REQUIREMENTSAlthough this role is primarily on-site, some remote work may be assigned. Candidates must have:<ul><li>A quiet, private, and professional home workspace.</li><li>Reliable high-speed internet and dependable phone access.</li><li>The ability to conduct uninterrupted phone or video consultations.</li><li>A secure environment that protects client privacy and confidential information.</li><li>The ability to remain responsive and productive during scheduled remote hours.</li></ul>THE IDEAL CANDIDATEThe ideal candidate is warm, polished, confident, dependable, and genuinely passionate about aesthetics and skincare. They build trust quickly, listen carefully, explain value clearly, and follow up consistently without using high-pressure sales tactics.They understand that great medical-spa sales begin with education, accurate expectations, excellent communication, and a strong client relationship. They are comfortable working toward clear goals and taking accountability for lead response, follow-up, booking, rebooking, skincare sales, memberships, packages, CRM accuracy, client satisfaction, and teamwork.WHY GEORGETOWN ALLURE?At Georgetown Allure, we believe exceptional client care starts with an exceptional team.We invest in training, encourage professional growth, welcome new ideas, and provide opportunities to expand your knowledge in medical aesthetics, skincare, client experience, sales, marketing, and business operations.If you are looking for more than a traditional patient coordinator role and want to build a meaningful career with a growing medical spa, we would be excited to meet you.Pay: $20.00 - $25.00 per hourBenefits:<ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>What experience do you have in a medical spa, aesthetic clinic, dermatology practice, plastic-surgery practice, cosmetic practice, or professional skincare environment?</li></ul><ul><li>Which aesthetic treatments and professional skincare products are you comfortable explaining to clients?</li><li>Describe your experience conducting phone consultations or converting inquiries into appointments.</li><li>Have you sold skincare products, memberships, treatment packages, or aesthetic services?</li><li>Are you available to work weekends?</li><li>Are you comfortable working primarily on-site and completing occasional scheduled remote shifts?</li></ul>Work Location: In person

Aesthetic Patient Coordinator

Lane & Associates Family Dentistry

<div>We are currently seeking a Traveling New Patient Coordinator to support our Orthodontic department. This pivotal role will involve traveling between our Fuquay, Garner, Durham and Cary office locations, following the Orthodontist to assist with new patient consultations.<h3 class="jobSectionHeader">
Position Overview:</h3>
As a Traveling New Patient Coordinator, you&rsquo;ll be the friendly, knowledgeable first point of contact for new Orthodontic patients. You&rsquo;ll play a vital role in welcoming patients, explaining treatment options, coordinating care, and ensuring a smooth and professional experience across both office locations.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul><li>
Conduct new patient consultations including:<ul><li>
Office tours</li><li>
Treatment and financial overview</li><li>
Taking initial records (photos, X-rays, etc.)</li><li>
Scheduling bonding and recall appointments</li><li>
Sending patient and doctor correspondence</li></ul></li><li>
Prepare and present bonding contracts:<ul><li>
Set up contracts prior to bonding appointments</li><li>
Review financial agreements and collect payments</li><li>
Post payments, submit insurance claims, and set up auto-drafts</li></ul></li><li>
Maintain and manage patient reports and appointment confirmations</li><li>
Schedule ongoing maintenance and follow-up appointments</li><li>
Monitor and respond to office emails</li><li>
Support other administrative and clinical tasks as needed</li></ul><h3 class="jobSectionHeader">
What We're Looking For:</h3><ul><li>
A positive, energetic team player with exceptional customer service skills</li><li>
Strong organizational, planning, and communication abilities</li><li>
Ability to thrive in a fast-paced, multi-location environment</li><li>
Professional appearance and demeanor</li><li>
Proficiency with dental software and general computer applications</li></ul><h3 class="jobSectionHeader">
Qualifications:</h3><ul><li>
High School Diploma or GED (required)</li><li>
1&ndash;2 years of dental experience (required)</li><li>
Orthodontic experience (preferred)</li><li>
NC X-Ray Certification (required)</li><li>
Ability to lift up to 15&ndash;20 lbs</li><li>
Reliable transportation and willingness to travel between Dunn and Durham</li></ul><h3 class="jobSectionHeader">
Why Lane &amp; Associates?</h3><ul><li>
Competitive Pay!</li><li>
Comprehensive Benefits Package including Medical, Dental, Vision, Life, FSA, and more!</li><li>
401(k) with Employer contribution &ndash; available after just 90 days!</li><li>
Quarterly Performance Bonuses!</li><li>
Off at 2PM on Fridays!</li><li>
Uniform Allowance!</li><li>
Paid Time Off + Paid Holidays!</li><li>
Fun Company Events &amp; Marketing Campaigns Throughout the Year!</li><li>
Volunteer Opportunities with our Smile Squad &ndash; Earn Rewards &amp; Prizes!</li><li>
Birthday &amp; Work Anniversary Surprises from Ownership!</li><li>
Employee Assistance Program!</li><li>
and so much more!</li></ul></div>

Traveling New Patient Coordinator

New York Vascular Group

<div><div><div>Job Title: Patient Coordinator/Front Desk</div>
<div>Reports To: Office Manager</div>
<div>Location(s): Cornwall, NY</div>
<div>Pay Status: Full Time/ Hourly Non-Exempt</div>
<div>Pay: $20.00 - $24.00</div>
<div></div><div>Position Summary: New York Vascular Group is part of a large group of Board-Certified Vascular Surgeons with several locations in the North East. We are seeking a Medical Assistant/Patient Coordinator in the Cornwall, NY location to provide clinical clerical and administrative support in addition to coordinating multiple patient care activities for physician practices. They must ensure efficient and professional operations and a positive patient experience in assigned medical practice(s). Responsible for greeting incoming patients and visitors and relaying incoming telephone calls and messages in a professional manner.</div>
<h1 class="jobSectionHeader">Principal Duties &amp; Responsibilities:</h1>
<ul><li>Opens the office at the designated time each day and ensures the readiness of the reception area, and that the front desk activities are fully operational.</li>
<li>Answer multi-line telephone system, take accurate messages, screen and direct telephone calls to the appropriate person in an efficient manner. Register patients and make appointments.</li>
<li>Politely greet and identify patients and visitors as they enter the office and obtain additional patient information as needed. Communicate unexpected delays when necessary.</li>
<li>Collect copays at time of office visits in accordance with the patient's insurance plan.</li>
<li>Review patient charts to ensure proper documentation and information are enclosed in accordance with the practice guidelines.</li>
<li>Acquire necessary medical records and documents for patient charts by communicating via telephone, facsimile or in person with other office locations or office personnel.</li>
<li>Maintains a neat and organized front office and waiting room.</li>
<li>Schedule patients for appointments and &quot;re-call&quot; appointments in an efficient and productive manner.</li>
<li>Generate clinical summaries and distribute to patients for all office visits.</li>
<li>Adhere to all HIPAA regulation guidelines at all times.</li>
<li>Receive payments from patients for services rendered and reconcile daily deposits.</li>
<li>Scan patient paperwork into the appropriate sections within the patient chart.</li>
<li>Enter financial transactions and miscellaneous correspondence in computer.</li>
<li>Provide daily confirmation of upcoming patient appointments.</li>
<li>Prepare medical records requests received from patients and attorneys.</li>
<li>Make copies, fax documents, and shred documents as needed throughout the day. Monitor and order inventory office supplies and items needed for front desk operation.</li>
<li>Transcribes and updates information in patient record as needed to be in compliance with Meaningful Use measures.</li>
<li>Oversees patient check out procedure including follow up appointments and testing.</li>
<li>Verify patient insurance eligibility.</li>
<li>Escorts patients from waiting room to examination rooms. Provides patients with appropriate examination apparel.</li>
<li>performs all necessary intake and documents information including vital signs, current medications and allergies, MIPS measures, current PCP and pharmacy, etc.</li>
<li>Transcribes and updates information in patient record as needed to be in compliance with Meaningful Use measures.</li>
<li>Ensure that appropriate trays are set up and in place for minor procedures.</li>
<li>Oversees efficient and clean turn over of exam rooms and equipment.</li>
<li>Contacts pharmacies with new prescriptions or refills as needed.</li>
<li>Provide instructions to patients regarding essential information related to use of braces, bandages, dressings, etc. prior to departure.</li>
<li>Performs clerical work associated with patient care, prepares and organizes patient charts for assigned providers.</li>
<li>Monitor and order inventory of exam room supplies needed in order to run the patient rooms.</li>
<li>Scan patient paperwork appropriately.</li>
<li>Perform other related duties as assigned by Manager or any other authorized NYVG/USVMG Manager or Executive.</li>
</ul>
</div><div></div><h1 class="jobSectionHeader">Required Experience, Education &amp; Certifications:</h1>
<div>The incumbent must possess a minimum education of a High School Diploma (or GED) with a minimum of I year of related medical office and customer service experience. A strong working knowledge of medical terminology is required. Patient Coordinators must consistently demonstrate superior customer service, interpersonal and communication skills to interact effectively with physicians, staff, visitors, patients and family members. Must be highly organized with exceptional attention to details. Working knowledge of online calendar systems (Outlook), data entry and other business office system is required. Must have sound oral and written communication skills, attention to detail and a strong sense of customer/patient focus.</div></div>

Front Desk/Patient Coordinator

AIBL

Nuself Medspa and Cosmetic Surgery is seeking an organized and personable Front Desk / Patient Coordinator to be the first point of contact for our patients. Prior Experience in the MedSpa and Aesthetic based medical practice is required. This role is key to creating a positive and professional experience from check-in to check-out.Education:Minimum of a High School diploma or equivalent.Experience:Preferably 2+ years of experience in a high-volume Aesthetics and MedSpa based medical practice.DUTIES:<ul><li>Greet and assist patients and other guests in a professional, friendly, hospitable manner.</li><li>Accurately and efficiently record and update patient information in an electronic medical record (EMR).</li><li>Cleaning and staging of lobby throughout the day.</li><li>Process cash and credit co-payments/deductibles payments.</li><li>Scheduling and coordinating appointments.</li><li>Complete appointment confirmations.</li><li>Consolidate/Report all payments made to practice each day and submit to manager for review.</li><li>Patient interaction via phone, email and face to face</li><li>Coordinating with various staff to ensure patient requests are handled appropriately and timely.</li><li>Maintain and track front end office supply inventory.</li><li>Rooming patients and taking vital signs.</li><li>Perform other duties as assigned.</li></ul>JOB KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>A positive and energetic attitude, service and team orientation. A desire to contribute to building and maintaining a great organization, inspiring team members.</li><li>Possess excellent organizational skills.</li><li>Ability to communicate effectively, balance multiple tasks, set priorities, and solve problems.</li><li>Strong proficiency in Microsoft software products such as OneDrive, Word and Excel.</li><li>Prior experience using EMR strongly preferred.</li><li>Must have reliable, independent transportation in order to travel to various locations during any given shift.</li><li>Ability to operate a computer and basic office equipment.</li><li>Ability to operate a multi-line telephone system.</li><li>Skill in answering a telephone in a pleasant and helpful manner.</li><li>Ability to read, understand and follow oral and written instructions.</li><li>Ability to establish and maintain effective working relationships with patients, employees and the public.</li><li>Must be well organized and detail oriented.</li><li>Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations</li><li>Sitting and standing associated with a normal office environment.</li><li>Occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.</li><li>It is necessary to view and type on computer screens for prolonged periods of time.</li></ul>Requirements:- Previous front desk or administrative experience in a medspa, clinic, or similar setting- Strong communication and customer service skills- Knowledge of scheduling software and basic computer skills- Professional appearance and demeanorBenefits:- Competitive pay and growth opportunities- Positive, team-focused work cultureJob Type: Full-timeTo Apply: Submit your resume to NG@Nuself.comApplication Questions you have requested that Indeed ask candidates the following questions:<ul><li>How many years of cash handling experience do you have?</li><li>How many years of customer service experience do you have?</li><li>How many years of medical office experience do you have?</li></ul>Job Type: Full-timePay: $17.00 - $20.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Free parking</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Uniform allowance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Willingness to work Saturdays is required</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Med spa or Aesthetic Clinic: 1 year (Required)</li></ul>Work Location: In person

Front Desk / Patient Coordinator MedSpa

University of California - San Francisco

<div>Please note: this is a temporary assignment (6 months) with potential to extend.
As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. UCSF Medical Center seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission.</div>
 <div><h6 class="jobSectionHeader">QUALIFICATIONS
</h6><h5 class="jobSectionHeader">REQUIRED
</h5><ul><li>High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience.
</li><li>Successfully passes fingerprinting protocol and is approved to be a cash collector if applicable.
</li><li>Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time.
</li><li>Ability to analyze situations, prioritizes, and develops solutions and makes recommendations.
</li><li>Ability to work with minimal supervision
</li><li>Ability to use good judgment and work independently, at times under the pressure of deadlines
</li><li>Ability to access situations prioritizes workload, develop solutions and make recommendations.
</li><li>Excellent customer service and communication/interpersonal skills, both over the telephone and directly.
</li><li>Able to sit at a computer terminal with telephone headphones for extended periods of time.
</li><li>Basic math skills required.
</li><li>Proven ability to deal with a wide variety of individuals;
</li><li>Ability to deal sensitively and effectively with patients.
</li><li>Excellent organizational and problem-solving skills.
</li><li>Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents.
</li><li>Demonstrated administrative/office coordination skills.
</li><li>Demonstrated knowledge of medical practice terminology.
</li><li>Within six months of start date, based upon completion of training, the Supervisor, completes the proficiency checklist with the employee. This includes the following areas if applicable
<ul><li>Referrals (Incoming referral entry) and handling all referral WQs
</li><li>Schedule surgeries
</li><li>Work applicable work queues
</li><li>Enter/edit outside test results
</li><li>Messaging (CRM) if applicable
</li><li>2 nd calls in CRM if applicable
</li><li>Telephone encounters
</li><li>My open encounter
</li><li>Staff message
</li><li>New message
</li><li>Route Patient advice request to providers (My Chart)
</li><li>Patient Schedule (My Chart)
</li><li>Letters
</li><li>Pools
</li><li>Patient look up
</li><li>Check in process
</li><li>Check out process
</li><li>Comment field
</li><li>Quick note
</li><li>Scanning
</li></ul></li></ul><h5 class="jobSectionHeader">Preferred Qualifications:
</h5><ul><li>Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services.
</li><li>Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three.
</li><li>Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred.
</li><li>Prior experience with EPIC.</li></ul></div>

Temp Patient Coordinator 3 - Central Auth Unit

The Village Bodywork for Families

<div>
 
 We&rsquo;re growing at
 
 The Village Bodywork for Families
 
 , and we&rsquo;re looking for a kind, organized, and dependable individual to join our team as a
 
 Patient Care Coordinator
 
 . This part-time, in-person position is the heart of our front office and the first friendly face our families see when they walk through the door.
 
 
 
 Position Overview:
 
 
 
 The Patient Care Coordinator is responsible for creating a welcoming experience for every patient, supporting day-to-day office operations, and helping our practice run smoothly. This role requires a friendly attitude, attention to detail, and the ability to multitask with grace.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Greet patients warmly and check them in for their appointments
 </li>
 <li>
 Schedule appointments and manage patient flow using the Jane platform
 </li>
 <li>
 Collect payments and issue receipts
 </li>
 <li>
 Answer incoming calls and return messages
 </li>
 <li>
 Monitor and respond to emails in the front desk inbox
 </li>
 <li>
 Perform opening and closing office duties (e.g., tidying reception area, preparing rooms)
 </li>
 <li>
 Provide light marketing support such as updating flyers, assisting with social media, or organizing event materials
 </li>
 <li>
 Assist with therapies or basic exam prep (non-licensed support)
 </li>
 <li>
 Support general office organization and maintain a calm, welcoming environment
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Prior experience in reception, customer service, or office administration preferred
 </li>
 <li>
 Familiarity with Jane or similar scheduling/EHR platforms is a plus (training provided)
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Organized and dependable with a proactive, team-oriented attitude
 </li>
 <li>
 Comfortable with light computer and phone work
 </li>
 <li>
 Interest in wellness and a heart for serving families and children
 </li>
 </ul>
 
 
 Position Details:
 
 
 <ul>
 <li>
 
 Status:
 
 Part-time
 </li>
 <li>
 
 Schedule:
 
 Monday-Friday
 </li>
 <li>
 
 Location:
 
 In-person at our cozy, family-friendly practice
 </li>
 <li>
 
 Pay:
 
 $18-20 per hour*
 </li>
 </ul>
 
 
 Benefits:
 
 
 <ul>
 <li>
 Complimentary chiropractic care
 </li>
 <li>
 Complimentary red light therapy &amp; passive modalities&nbsp;
 </li>
 <li>
 Wholesale pricing for supplements and herbs
 </li>
 <li>
 Flexible work schedule
 </li>
 </ul>
 
 
 *The ideal candidate
 
 would be a chiropractic assistant, physical therapist, personal trainer, or someone with an interest in growing in the bodywork profession. (Pay and hours would be adjusted accordingly.)
 
 
 
 
 
 Apply now through LinkedIn or send your resume to us at admin@thevillagebw.com
 
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Patient Care Coordinator

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