patient coordinator

IIQAF

<div>Location: Dubai, UAE 
Industry: Hospital / Health Care 
Job Type: Full-Time 
Salary: AED 6,500 &ndash; AED 7,000 per month
<h3 class="jobSectionHeader">Job Summary</h3>
IIQAF Group is seeking a compassionate and organized Patient Coordinator to join our healthcare operations in Dubai. The successful candidate will serve as the primary point of contact for patients, ensuring smooth patient scheduling, coordination, documentation, and communication across healthcare departments.
This role is ideal for candidates searching for Patient Coordinator jobs in Dubai, Healthcare Coordinator jobs UAE, Hospital Front Office roles, or Medical Administrative positions.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<ul><li>Coordinate patient appointments, admissions, and follow-ups</li><li>
Act as a liaison between patients, doctors, nurses, and insurance providers</li><li>
Maintain accurate patient records and medical documentation</li><li>
Assist with patient registration, billing coordination, and insurance verification</li><li>
Handle patient inquiries professionally in person and over the phone</li><li>
Ensure compliance with hospital policies, DHA regulations, and patient confidentiality</li><li>
Support smooth patient flow and minimize waiting times</li><li>
Update hospital systems and EMR data accurately</li></ul>
<h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul><li>Proven experience as a Patient Coordinator, Healthcare Coordinator, or Medical Administrator</li><li>
Strong knowledge of hospital operations and patient care workflows</li><li>
Familiarity with EMR/EHR systems and hospital management software</li><li>
Excellent communication and interpersonal skills</li><li>
Ability to multitask in a fast-paced healthcare environment</li><li>
Strong organizational and customer service skills</li></ul>
<h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Experience in hospitals, clinics, or medical centers in the UAE</li><li>
Knowledge of DHA standards, medical billing, and insurance coordination</li><li>
Multilingual skills (Arabic is an advantage)</li></ul>
<h3 class="jobSectionHeader">Why Join IIQAF Group</h3>
<ul><li>Competitive monthly salary: AED 6,500 &ndash; AED 7,000</li><li>
Professional healthcare work environment</li><li>
Long-term career growth within IIQAF Group</li><li>
Opportunity to make a meaningful impact on patient experience</li></ul></div>

Patient Coordinator

One Life Medical Center

Job Title: Patient CoordinatorLocation: Al Ain, UAE Facility: Medical CenterJob SummaryWe are seeking a friendly, organized, and patient-focused Patient Coordinator to join our medical center in Al Ain. The ideal candidate will act as the first point of contact for patients, ensuring smooth coordination of appointments, effective communication, and a high standard of customer service while supporting the center&rsquo;s service and sales goals.Key Responsibilities<ul><li>Greet and assist patients in a professional and welcoming manner</li><li>Schedule, confirm, and manage patient appointments</li><li>Coordinate patient flow between departments and healthcare providers</li><li>Maintain accurate and up-to-date patient records</li><li>Handle patient inquiries, concerns, and complaints efficiently</li><li>Explain services, treatments, and packages to patients and promote relevant offerings</li><li>Support the medical center&rsquo;s sales targets through effective patient engagement and follow-up</li><li>Coordinate with doctors, nurses, and administrative staff to ensure smooth operations</li><li>Verify patient documents and insurance details when required</li><li>Ensure patient confidentiality and compliance with internal policies</li><li>Follow up with patients regarding appointments, treatments, and ongoing care</li></ul>Requirements &amp; Qualifications<ul><li>Proven experience as a Patient Coordinator, Receptionist, or similar role in a medical center or healthcare setting</li><li>Strong communication and interpersonal skills</li><li>Excellent organizational and multitasking abilities</li><li>Sales-oriented mindset with the ability to convert inquiries into bookings</li><li>Proficiency in MS Office and medical management systems</li><li>Fluency in English; Arabic is an advantage</li></ul>Skills &amp; Competencies<ul><li>Strong customer service and sales skills</li><li>Persuasive communication and upselling abilities</li><li>Professional appearance and positive attitude</li><li>Ability to work under pressure in a fast-paced environment</li><li>Attention to detail and problem-solving skills</li><li>Team-oriented and proactive</li></ul>Job Type: Full-time

Thakral Hospital and Fertility Centre

We are looking for a dedicated and well-organized Patient Coordinator to work closely with Dr. Neeru Thakral and the Obs &amp; Gynae &amp; IVF team. The role involves managing patient appointments, assisting with OPD flow, and ensuring smooth coordination between the doctor and patients.Key Responsibilities:<ul><li>Schedule and manage appointments for Dr. Neeru</li><li>Coordinate with patients for consultations, follow-ups, and queries</li><li>Ensure smooth day-to-day functioning of the OPD</li><li>Maintain proper patient records and treatment schedules</li><li>Support the clinical team in patient flow management</li><li>Provide a warm and helpful experience to all patients</li></ul>Requirements:<ul><li>Good communication and coordination skills</li><li>Basic computer knowledge</li></ul>interested candidates can contact on - 9810690988<ul><li>Prior experience in a hospital/clinic (preferred)</li><li>Polite, organized, and patient-centric approach</li></ul>Job Type: Full-timePay: ₹20,000.00 - ₹40,000.00 per monthWork Location: In person

Baby Joy Fertility and IVF Centre

Clinical Co-Ordinator / Patient Co-ordinatorExperience- 3 - 5 yrs in same profileLocation: Rajouri GardenJob Description Assist to Doctor in OPD Lineup Patient for Procedure, time &amp;amp; data. Coordinate with Patient and Doctor. Coordinate with Embryologist and clinical team. Update Reports to Patient. Conduct Patient Camps Maintain File of Patient (Manual+ Computer).If interested share resume/call Jisha HR 7838291747Job Type: Full-timePay: ₹20,000.00 - ₹25,000.00 per monthWork Location: In person

True Life Medical Center

Job Responsibilities:ProcedurePre visit Receive and collect all patient identification information and register all data on the system.<ul><li>(to minimize waiting time before getting the service).</li><li>Make sure with Customer Service Department scheduling, rescheduling, canceling appointment are confirmed before informing the VIP patient and update if there will be any changes.</li><li>Inform Doctor, Customer service supervisor &amp; Nurses about the Appointments of VIP Patients.</li><li>During Visit</li></ul>*<ul><li>Warm welcome the VIP patient with good smile and guide him to the right department.</li><li>Politely ask the VIP patient to rest in the waiting area until the nurse will take to the doctor.</li><li>Wait for the patient to finish from the doctor visit, while finishing all paper work (insurance, requests, other services) in same department to minimize waiting time</li><li>Make sure patient will pay his Bill before taking the next appointment</li><li>Accompany patients while moving from one department to another to guarantee proper services (Radiology, Laboratory, Pharmacy etc)</li><li>Book the next appointment according to Doctor&rsquo;s request</li><li>Write the appointment date and time in an appointment card and confirm with the patient one day before next appointment by phone call</li><li>Thank the patient for visiting the Hospital and wish all the best</li></ul>After Visit Make sure patient was satisfied ,confirm the next appointment ,follow up for services done (laboratory results, medical reports etc).Showrooms and bookings for prestige floor Market for all rooms through screens and show only prestige rooms.<ul><li>Book the next Appointment with call center or Customer service agents mention in VIP don&rsquo;t Call .</li><li>Make sure to follow policies and procedures to maximize patient satisfaction, prevent adverse event &amp; errors plus promote patient safety .</li><li>Performs miscellaneous job-related duties as assigned by the Direct Reporting Authority</li></ul>Job Type: Full-time

Patient Coordinator - Arabic

Hair O Craft

The Patient Coordinator cum CRO plays a key role in ensuring an exceptional client experience at Hair O Craft. This role involves handling patient inquiries, scheduling appointments, managing client relationships, and supporting clinic operations. The ideal candidate should have excellent communication skills, a customer-focused attitude, and the ability to multitask efficiently.Key Responsibilities:Patient Coordination:<ul><li>Greet and assist patients/clients with inquiries, appointments, and service-related concerns.</li><li>Guide new clients through consultation, service details, and payment options.</li><li>Maintain accurate patient records and update CRM/software with relevant details.</li><li>Coordinate with doctors, therapists, and clinic staff to ensure smooth service delivery.</li></ul>Customer Relationship Management:<ul><li>Follow up with clients regarding treatment progress, feedback, and future appointments.</li><li>Handle client complaints with professionalism and escalate issues when necessary.</li><li>Promote customer loyalty by maintaining strong relationships with existing clients.</li><li>Upsell and cross-sell relevant services and treatments based on client needs.</li></ul>Front Desk &amp; Administrative Support:<ul><li>Manage daily clinic operations, including appointment scheduling and reception duties.</li><li>Ensure the reception area and waiting rooms are well-maintained and welcoming.</li><li>Process payments, invoices, and maintain financial records as per clinic guidelines.</li><li>Coordinate with marketing and sales teams for promotional activities and lead generation.</li></ul>Key Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree or relevant diploma in Hospitality, Customer Service, or Healthcare.</li><li>1-3 years of experience in a similar role (healthcare or wellness industry preferred).</li><li>Strong communication skills in English and regional languages.</li><li>Excellent customer service and problem-solving skills.</li><li>Proficiency in MS Office and CRM software.</li><li>Ability to handle multiple tasks and work in a fast-paced environment.</li></ul>Job Type: Full-timePay: ₹18,000.00 - ₹22,000.00 per monthWork Location: In person

CRO cum Patient Coordinator

BenchMark Physical Therapy

<div><h1 class="jobSectionHeader">Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Gainesville, GA.</h1> 


Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?

What is a Patient Care Coordinator?
<ul>
<li>A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.</li>
<li>Our Patient Care Coordinators have excellent customer service skills.</li>
<li>Patient Care Coordinators learn new things &ndash; a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.</li>
</ul>
A day in the life of a Patient Care Coordinator:
<ul>
<li>Greets everyone who enters the clinic in a friendly and welcoming manner.</li>
<li>Schedules new referrals received by fax or by telephone from patients, physician offices.</li>
<li>Verifies insurance coverage for patients.</li>
<li>Collects patient payments.</li>
<li>Maintains an orderly and organized front office workspace.</li>
<li>Other duties as assigned.</li>
</ul>
Fulltime positions include:
<ul>
<li>Annual paid Charity Day to give back to a cause meaningful to you</li>
<li>Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance</li>
<li>3-week Paid Time Off plus paid holidays</li>
<li>401K + company match</li>
</ul>
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 


Responsibilities:
<ul><li>Core responsibilities
<ul><li>Collect all money due at the time of service</li>
<li>Convert referrals into evaluations</li>
<li>Schedule patient visits</li>
<li>Customer Service</li>
</ul></li><li>Create an inviting clinic atmosphere.</li>
<li>Make all welcome calls
<ul><li>Monitor and influence arrival rate through creation of a great customer experience</li>
</ul></li><li>Practice Management
<ul><li>Manage schedule efficiently</li>
<li>Manage document routing</li>
<li>Manage personal overtime</li>
<li>Manage non-clinical documentation</li>
<li>Manage deposits</li>
<li>Manage caseload, D/C candidate, progress note, and insurance reporting</li>
<li>Monitor clinic inventory</li>
</ul></li><li>Training
<ul><li>o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.</li>
<li>Complete quarterly compliance training.
</li></ul></li></ul>Qualifications:
<ul>
<li>High School Diploma or equivalent</li>
<li>Communication skills &ndash; must be able to relate well to Business Office and Field leadership</li>
<li>Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision</li>
<li>As a member of a team, must possess efficient time management and presentation skills</li>
</ul>
Physical Requirements:
<ul><li>This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.</li>
<li>This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.</li>
<li>This position is subject to sedentary work.</li>
<li>Constantly sits, with ability to interchange with standing as needed.</li>
<li>Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.</li>
<li>Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.</li>
<li>Constantly uses repetitive motions to type.</li>
<li>Must be able to constantly view computer screen (near acuity) and read items on screen.</li>
<li>Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.</li>
<li>Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.</li>
<li>Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.</li>
</ul>
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly. 


Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM<div>
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.</div></div>

Patient Care Coordinator

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